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{{More citations needed|date=November 2019}}
{{Infobox company
{{Infobox company
|name = MadCap Software
| name = MadCap Software
|logo = [[Image:Madcaplogo.jpg]]
| logo = Madcaplogo.jpg
|type = [[Privately held company|Private]]
| type = [[Privately held company|Private]]
|foundation = {{start date and age|2005}}<br />[[San Diego, California]]
| foundation = {{start date and age|2005}}<br />[[San Diego, California]]
|location = [[San Diego, California]]
| location = [[San Diego, California]]
|industry = [[Computer software]]
| industry = [[Computer software]]
|products = [[Help authoring tool]]
| products = [[Help authoring tool]] [[technical documentation]]
|homepage = [http://www.madcapsoftware.com/ www.madcapsoftware.com]
| homepage = [http://www.madcapsoftware.com/ www.madcapsoftware.com]
}}
}}
'''MadCap Software''' is an [[United States|American]] [[computer software]] firm headquartered in [[La Jolla, California]] that creates [[help authoring tool]]s. Several principal managers, software engineers, and support personnel were recruited from rival firms, such as [[Adobe Systems]] and [[Macromedia]], to found MadCap Software.<ref>{{cite web|title=MadCap Software About Us|url=http://www.madcapsoftware.com/company/management.aspx|publisher=MadCap Software|accessdate=26 March 2013}}</ref> MadCap's authoring tools are all based on [[xHTML]].
'''MadCap Software''' is an American [[computer software]] firm headquartered in [[San Diego|San Diego, California]] that creates [[help authoring tool]]s and solutions for technical writers and documentation teams. Several principal managers, software engineers, and support personnel were recruited from rival firms, such as [[Adobe Systems]] and [[Macromedia]], to found MadCap Software.<ref>{{cite web|title=MadCap Software About Us|url=http://www.madcapsoftware.com/company/management.aspx|publisher=MadCap Software|access-date=26 March 2013}}</ref> MadCap's authoring tools are all based on [[xHTML]].

==Origins==
==Origins==
Some of MadCap Software's founders were associated with [[eHelp]] and its core product, [[RoboHelp]], a help authoring tool. After it was bought by Macromedia in 2003 eHelp developers were laid off. MadCap co-founder Bjorn Backlund, had headed the RoboHelp development team. He saw an opportunity to compete with RoboHelp by rewriting the program using XML and expanding the software. MadCap's founding chief executive, Anthony Olivier, had been eHelp's CEO. <ref>{{Cite web|url=http://legacy.sandiegouniontribune.com/uniontrib/20070810/news_1b10tech.html|title=Outsourced but not outdone {{!}} The San Diego Union-Tribune|website=legacy.sandiegouniontribune.com|access-date=2017-07-03}}</ref>
Some of MadCap Software's founders were associated with [[eHelp]] and its core product, [[RoboHelp]], a help authoring tool. After it was bought by Macromedia in 2003, the eHelp developers were laid off. MadCap co-founder Bjorn Backlund had headed the RoboHelp development team. He saw an opportunity to compete with RoboHelp by rewriting the program using XML and expanding the software. MadCap's founding CEO, Anthony Olivier, had been eHelp's CEO.<ref>{{Cite web|url=http://legacy.sandiegouniontribune.com/uniontrib/20070810/news_1b10tech.html|title=Outsourced but not outdone {{!}} The San Diego Union-Tribune|website=legacy.sandiegouniontribune.com|access-date=2017-07-03}}</ref>


==Products==
==Products==
* MadCap Flare, a content authoring tool that generates output in various formats, including [[HTML5]], DotNet Help, [[Microsoft Compiled HTML Help]], [[Microsoft Word]], [[PDF]], [[XML Paper Specification|XPS]], and [[Web help|WebHelp]]
*[https://www.madcapsoftware.com/products/flare/ MadCap Flare], a content authoring tool that generates output in various formats, including [[HTML5]], [[Eclipse (software)|Eclipse Help]], [[Microsoft Compiled HTML Help]], [[Microsoft Word]], [[PDF]], [[EPUB]], and WebHelp
*[https://www.madcapsoftware.com/products/central/ MadCap Central], a cloud-based solution for hosting, project management, build automation, and task management
* MadCap Doc-To-Help, an authoring and publishing tool for users who want to create and manage content in a familiar Microsoft® Word environment.
* MadCap Doc-To-Help, an authoring and publishing tool for users who want to create and manage content in a familiar Microsoft® Word environment
* MadCap Analyzer, project analysis tool to find and fix errors, remove duplicate content
* MadCap Capture, a screen capture tool
*[https://www.madcapsoftware.com/products/capture/ MadCap Capture], a screen capture tool
* MadCap Contributor, content review for subject matter experts, managers
*[https://www.madcapsoftware.com/products/contributor/ MadCap Contributor], content review for subject matter experts, managers
* MadCap Lingo, a CAT tool used with Flare, Word, PowerPoint
*[https://www.madcapsoftware.com/products/lingo/ MadCap Lingo], a CAT tool used with Flare, Word, PowerPoint
* MadCap Mimic, a tool for recording tutorials and software simulations
*[https://www.madcapsoftware.com/products/mimic/ MadCap Mimic], a tool for recording tutorials and software simulations
* MadCap Pulse, analytic and social collaboration tool
*[https://www.madcapsoftware.com/products/pulse/ MadCap Pulse], analytic and social [[collaboration tool]]


===MadCap Flare Plugins===
=== MadCap Flare ===
The key concept behind MadCap Flare is [[single-source publishing]]. This is a method of content management which allows content to be used more than once across different media. Flare supports [[topic-based authoring]] and content management. Topic-based authoring means content is written in modular topics that can stand alone and be mixed or reused as needed.
* The [http://www.kaizenplugin.com Kaizen Plugin] is a free productivity plugin for MadCap Flare, developed by [http://www.improvementsoft.com Sander Improvement Software AB], based in Sweden.

Content creators can produce online help systems, eLearning modules, knowledge bases, document portals, and various guides and manuals, for use online or in print. Flare has streamlined content production.

There are many ways in Flare to reuse content, which saves time maintaining or updating topics.

Create content from scratch or import existing legacy documentation from a variety of sources. Add or edit content in the XML Editor, or edit the source code manually in the Text Editor. Share projects for team collaboration and feedback. Author content in other languages and perform translations with ease. Publish content to one of several different output types. Use built-in analytics to monitor user interaction and improve overall user satisfaction.<ref>{{cite web |title=Products |url=https://www.madcapsoftware.com/products/flare/#content |website=MadCap Software |access-date=6 November 2020 |ref=3}}</ref>

====MadCap Flare Plugins====
* The [http://www.kaizenplugin.com Kaizen Plugin] is a free productivity plugin for MadCap Flare, developed by [http://www.improvementsoft.com Improvementsoft], based in Sweden.
* The [https://www.improvementsoft.com/Content/Plugins/plugins-madbot.htm Mad Bot plugin] is an [[AI]]-based plugin for MadCap Flare that helps improve the clarity, simplicity, and readability of your technical documentation.
* The [https://www.improvementsoft.com/Content/Plugins/plugins-mad-quality-ii.htm Mad Quality plugin] is a quality assurance plugin for MadCap Flare, developed by [http://www.improvementsoft.com Improvementsoft].
* The [https://www.improvementsoft.com/Content/Plugins/plugins-markdown-ii.htm Markdown plugin] is a Markdown conversion plugin for MadCap Flare, developed by [http://www.improvementsoft.com Improvementsoft].
* The [https://www.improvementsoft.com/Content/Plugins/plugins-automator.htm Automator plugin] is a plugin for MadCap Flare that lets you integrate 3rd party apps with Flare, developed by [http://www.improvementsoft.com Sander Improvement Software AB].
*The [https://www.madcapsoftware.com/downloads/plugins-api-redistributables.aspx#content MadCap Connect for Salesforce®] plugin for MadCap Flare, developed by MadCap Software.
*The [https://www.madcapsoftware.com/downloads/plugins-api-redistributables.aspx#content MadCap Connect for Zendesk] plugin for MadCap Flare, developed by MadCap Software.
*The [https://www.madcapsoftware.com/downloads/plugins-api-redistributables.aspx#content Author-it® Converter] for MadCap Flare, developed by MadCap Software.


==See also==
==See also==
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{{reflist}}
{{reflist}}
{{Refbegin}}
{{Refbegin}}

*{{citation |last=Hall |first=Mark |journal=[[Computerworld]] |title=Authoring tools tussle will get rowdier later this year |date=January 8, 2007 |volume=41 |issue=2 |pages=10}}
*{{citation |last=Hall |first=Mark |journal=[[Computerworld]] |title=Authoring tools tussle will get rowdier later this year |date=January 8, 2007 |volume=41 |issue=2 |pages=10}}

{{Refend}}
{{Refend}}


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*[http://forums.madcapsoftware.com/ The Official MadCap Software Forum]
*[http://forums.madcapsoftware.com/ The Official MadCap Software Forum]
*[http://www.pcworld.com/article/234603/madcap_flare.html MadCap Flare Review] at [[PCWorld (magazine)|PCWorld]]
*[http://www.pcworld.com/article/234603/madcap_flare.html MadCap Flare Review] at [[PCWorld (magazine)|PCWorld]]
*[https://dewasaplus.com WA Plus]
*[http://www.kaizenplugin.com The Kaizen Plugin for Flare]
*[http://www.kaizenplugin.com The Kaizen Plugin for Flare]
*[http://www.improvementsoft.com Sander Improvement Software AB]


{{DEFAULTSORT:Madcap Software}}
{{DEFAULTSORT:Madcap Software}}
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[[Category:Technical communication tools]]
[[Category:Technical communication tools]]
[[Category:Privately held companies based in California]]
[[Category:Privately held companies based in California]]
[[Category:Software companies of the United States]]





Latest revision as of 09:15, 27 July 2023

MadCap Software
Company typePrivate
IndustryComputer software
Founded2005; 19 years ago (2005)
San Diego, California
HeadquartersSan Diego, California
ProductsHelp authoring tool technical documentation
Websitewww.madcapsoftware.com

MadCap Software is an American computer software firm headquartered in San Diego, California that creates help authoring tools and solutions for technical writers and documentation teams. Several principal managers, software engineers, and support personnel were recruited from rival firms, such as Adobe Systems and Macromedia, to found MadCap Software.[1] MadCap's authoring tools are all based on xHTML.

Origins

[edit]

Some of MadCap Software's founders were associated with eHelp and its core product, RoboHelp, a help authoring tool. After it was bought by Macromedia in 2003, the eHelp developers were laid off. MadCap co-founder Bjorn Backlund had headed the RoboHelp development team. He saw an opportunity to compete with RoboHelp by rewriting the program using XML and expanding the software. MadCap's founding CEO, Anthony Olivier, had been eHelp's CEO.[2]

Products

[edit]

MadCap Flare

[edit]

The key concept behind MadCap Flare is single-source publishing. This is a method of content management which allows content to be used more than once across different media. Flare supports topic-based authoring and content management. Topic-based authoring means content is written in modular topics that can stand alone and be mixed or reused as needed.

Content creators can produce online help systems, eLearning modules, knowledge bases, document portals, and various guides and manuals, for use online or in print. Flare has streamlined content production.

There are many ways in Flare to reuse content, which saves time maintaining or updating topics.

Create content from scratch or import existing legacy documentation from a variety of sources. Add or edit content in the XML Editor, or edit the source code manually in the Text Editor. Share projects for team collaboration and feedback. Author content in other languages and perform translations with ease. Publish content to one of several different output types. Use built-in analytics to monitor user interaction and improve overall user satisfaction.[3]

MadCap Flare Plugins

[edit]

See also

[edit]

References

[edit]
  1. ^ "MadCap Software About Us". MadCap Software. Retrieved 26 March 2013.
  2. ^ "Outsourced but not outdone | The San Diego Union-Tribune". legacy.sandiegouniontribune.com. Retrieved 2017-07-03.
  3. ^ "Products". MadCap Software. Retrieved 6 November 2020.
  • Hall, Mark (January 8, 2007), "Authoring tools tussle will get rowdier later this year", Computerworld, 41 (2): 10
[edit]