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{{Short description|Communications & IT regulatory authority in Zambia}}
{{Infobox government agency
{{Infobox government agency
| agency_name = Zambia Information and Communications Technology Authority
| agency_name = Zambia Information and Communications Technology Authority
| type =
| type =
| logo = ZICTA logo.png
| logo = ZICTA logo.png
| logo_width = 100pp
| logo_width =
| logo_caption =
| logo_caption =
| picture =
| picture =
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| picture_caption =
| picture_caption =
| formed = {{Start date|2009}}
| formed = {{Start date|2009}}
| preceding1 = Communications Authority<ref name="ICTACT">{{cite web |title=The Information and Communication Technologies, Act |url=https://www.zicta.zm/Downloads/The%20Acts%20and%20SIs/ICT%20Acts/ict_act_2009.pdf#page=12 |website=Zambia Information and Communications Technology Authority |publisher=Government of Zambia |accessdate=13 February 2020 |ref=ICTACT}}</ref>
| preceding1 = Communications Authority<ref name="ICTACT">{{cite web |title=The Information and Communication Technologies, Act |url=https://www.zicta.zm/Downloads/The%20Acts%20and%20SIs/ICT%20Acts/ict_act_2009.pdf#page=12 |website=Zambia Information and Communications Technology Authority |publisher=Government of Zambia |archive-url = https://web.archive.org/web/20201014130741/https://www.zicta.zm/Downloads/The%20Acts%20and%20SIs/ICT%20Acts/ict_act_2009.pdf#page=12|access-date=27 December 2020 |archive-date = 2020-10-14|ref=ICTACT}}</ref>
| preceding2 = <!-- (etc.) -->
| preceding2 = <!-- (etc.) -->
| dissolved =
| dissolved =
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| chief9_name =
| chief9_name =
| chief9_position =
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| parent_department = Ministry of Transport, Works, Supply and Communications<ref name="ZICTA">{{cite web | title=About Us | url=https://www.zicta.zm/about-us |website=ZICTA - Zambia Information & Communications Technology Authority |publisher=ZICTA |accessdate=27 December 2020 |ref=ZICTA}}</ref>
| parent_department = Ministry of Transport, Works, Supply and Communications<ref name="ZICTA">{{cite web | title=About Us | url=https://www.zicta.zm/about-us |website=ZICTA - Zambia Information & Communications Technology Authority |publisher=ZICTA |access-date=27 December 2020 |ref=ZICTA}}</ref>
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}}
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The '''Zambia Information and Communications Technology Authority''' (ZICTA) is a [[Regulatory agency|regulatory body]] responsible for regulating the [[Information and communications technology|ICT]] industry in [[Zambia]]. It is authorised by three [[Act of Parliament|Acts]] — the ''Electronic Communications and Transactions Act No. 21'', the ''Information and Communications Technologies (ICT) Act No. 15'' of 2009, and the ''Postal Services Act No. 22'' of 2009 — and regulates ICT, [[Mail|postal]] and [[courier]] services in Zambia. ZICTA is governed by a Board of Authority of nine executive members; all decisions of the Board are executed by the Director General.<ref name="ZICTA"></ref> It is most visible to the public and active through their [[Facebook]] page relating to issues pertaining to the [[mobile phone]] market.<ref name="FBZICTA">{{cite web |title=Zambia Information & Communications Technology Authority |url=https://www.facebook.com/ZambiaICTAuthority |website=Zambia Information and Communications Technology Authority - Home |publisher=Facebook |accessdate=17 February 2020 |ref=FBZICTA}}</ref> In November 2019 the Zambian Minister of Transport and Communications dissolved the ZICTA board.<ref name="ZamWatchdog">{{cite web |title=Zicta, Zamtel boards dissolved |url=https://www.zambiawatchdog.com/zicta-zamtel-boards-dissolved/ |website=Zambian Watchdog |publisher=Zambian Watchdog |accessdate=17 February 2020 |ref=ZamWatchdog}}</ref>
The '''Zambia Information and Communications Technology Authority''' (ZICTA) is a [[Regulatory agency|regulatory body]] responsible for regulating the [[Information and communications technology|ICT]] industry in [[Zambia]]. It is authorised by three [[Act of Parliament|Acts]] — the ''Electronic Communications and Transactions Act No. 21'', the ''Information and Communications Technologies (ICT) Act No. 15'' of 2009, and the ''Postal Services Act No. 22'' of 2009 — and regulates ICT, [[Mail|postal]] and [[courier]] services in Zambia. ZICTA is governed by a Board of Authority of nine executive members; all decisions of the Board are executed by the Director General.<ref name="ZICTA"></ref> It is most visible to the public and active through their [[Facebook]] page relating to issues pertaining to the [[mobile phone]] market.<ref name="FBZICTA">{{cite web |title=Zambia Information & Communications Technology Authority |url=https://www.facebook.com/ZambiaICTAuthority |website=Zambia Information and Communications Technology Authority - Home |publisher=Facebook |access-date=17 February 2020 |ref=FBZICTA}}</ref> In November 2019 the Zambian Minister of Transport and Communications dissolved the ZICTA board.<ref name="ZamWatchdog">{{cite web |title=Zicta, Zamtel boards dissolved |url=https://www.zambiawatchdog.com/zicta-zamtel-boards-dissolved/ |website=Zambian Watchdog |publisher=Zambian Watchdog |access-date=17 February 2020 |ref=ZamWatchdog}}</ref>


==Mandate==
==Mandate==
According to their website, ZICTA's mandate is as follows. This is a paraphrase of the legislation.<ref name="ICTACT"/>
According to their website, ZICTA's mandate is as follows:<ref name="ICTACT"/>
ZICTA is mandated to:
* "Regulate the provision of electronic communication services and products in Zambia.
* "Regulate the provision of electronic communication services and products in Zambia.
* "Monitor the performance of the sector including levels of investment and availability, quality, costs and standards of electronic communication services.
* "Monitor the performance of the sector including levels of investment and availability, quality, costs and standards of electronic communication services.
* "Administer the [[country code top-level domain]] ([[.zm]])<ref name="IANA">{{cite web |title=Report on the Redelegation of the .ZM domain representing Zambia to Zambia Information and Communications Technology Authority |url=https://www.iana.org/reports/2014/zm-report-20140201.html |website=Internet Assigned Numbers Authority |accessdate=13 February 2020 |ref=IANA}}</ref> as well as electronic addresses.
* "Administer the [[country code top-level domain]] ([[.zm]])<ref name="IANA">{{cite web |title=Report on the Redelegation of the .ZM domain representing Zambia to Zambia Information and Communications Technology Authority |url=https://www.iana.org/reports/2014/zm-report-20140201.html |website=Internet Assigned Numbers Authority |access-date=13 February 2020 |ref=IANA}}</ref> as well as electronic addresses.
* "Disseminate information and promote the participation by the public in the provision of electronic communication services.
* "Disseminate information and promote the participation by the public in the provision of electronic communication services.
* "Provide for a national frequency and numbering plan.
* "Provide for a national frequency and numbering plan.
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==See also==
==See also==
{{portal|Zambia}}
{{portal|Zambia}}
{{Wikipedia books|Zambia}}
* [[Index of Zambia-related articles]]
* [[Index of Zambia-related articles]]
* [[Outline of Zambia]]
* [[Outline of Zambia]]
* [[Commonwealth Telecommunications Organisation]]
{{-}}
{{-}}


Latest revision as of 04:49, 9 December 2023

Zambia Information and Communications Technology Authority
Agency overview
Formed2009 (2009)
Preceding agency
  • Communications Authority[1]
JurisdictionGovernment of Zambia
HeadquartersLusaka, Zambia
Agency executive
Parent departmentMinistry of Transport, Works, Supply and Communications[2]
Websitewww.zicta.zm

The Zambia Information and Communications Technology Authority (ZICTA) is a regulatory body responsible for regulating the ICT industry in Zambia. It is authorised by three Acts — the Electronic Communications and Transactions Act No. 21, the Information and Communications Technologies (ICT) Act No. 15 of 2009, and the Postal Services Act No. 22 of 2009 — and regulates ICT, postal and courier services in Zambia. ZICTA is governed by a Board of Authority of nine executive members; all decisions of the Board are executed by the Director General.[2] It is most visible to the public and active through their Facebook page relating to issues pertaining to the mobile phone market.[3] In November 2019 the Zambian Minister of Transport and Communications dissolved the ZICTA board.[4]

Mandate

[edit]

According to their website, ZICTA's mandate is as follows:[1]

  • "Regulate the provision of electronic communication services and products in Zambia.
  • "Monitor the performance of the sector including levels of investment and availability, quality, costs and standards of electronic communication services.
  • "Administer the country code top-level domain (.zm)[5] as well as electronic addresses.
  • "Disseminate information and promote the participation by the public in the provision of electronic communication services.
  • "Provide for a national frequency and numbering plan.
  • "Set standards for the ICT sector.
  • "Promote competition in the sector and also regulate tariffs charged by operators offering electronic communication services.
  • "Protect the rights and interests of consumers, service providers, suppliers and manufacturers."[2]

See also

[edit]

References

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  1. ^ a b "The Information and Communication Technologies, Act" (PDF). Zambia Information and Communications Technology Authority. Government of Zambia. Archived from the original (PDF) on 2020-10-14. Retrieved 27 December 2020.
  2. ^ a b c "About Us". ZICTA - Zambia Information & Communications Technology Authority. ZICTA. Retrieved 27 December 2020.
  3. ^ "Zambia Information & Communications Technology Authority". Zambia Information and Communications Technology Authority - Home. Facebook. Retrieved 17 February 2020.
  4. ^ "Zicta, Zamtel boards dissolved". Zambian Watchdog. Zambian Watchdog. Retrieved 17 February 2020.
  5. ^ "Report on the Redelegation of the .ZM domain representing Zambia to Zambia Information and Communications Technology Authority". Internet Assigned Numbers Authority. Retrieved 13 February 2020.
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