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Help-Link UK Limited is a central heating firm in the United Kingdom.

History

Help-Link was established in 1998 as a four person team based in East Leeds.^[1] It has since moved to larger premises in Castleford in 2003/4. The company's head office moved to Thorpe Park, Leeds as of May 2012^[update]. Over the last 15 years, Help-Link has grown to 1,000 employees nationwide.

Harrogate Borough Council

Harrogate Borough Council have worked with Help-Link since 2002, supplying them with boiler installation and maintenance services. After the collapse of Connaught in September 2010, the company was asked to provide emergency repair and maintenance work. The contract included annual gas servicing and the provision of landlord safety certificates for 3,885 properties in the Harrogate district.^[2] As part of Harrogate Homeless Project (HHP), funded by the Government’s Places of Change "Programme" and Harrogate Borough Council, Help-Link renovated the Harrogate Homeless Project's accommodation building, enabling it to provide 16 single bedrooms, 11 toilets and eight shower rooms for its clients.^[3]

Selby and Richmondshire District Councils

In 2010, Help-Link were awarded 3+1⁄2-year contracts for gas boiler service and general maintenance for Selby District Council, and "Richmondshire" District Council.^[4]

Government Warm Front Scheme

The Government Warm Front Scheme was re-launched in March 2011 under the UK Coalition Government to give financial assistance to homes struggling with bills to become more cost and energy efficient. Eligibility depends on income-related benefits and household efficiency to enable the least energy efficient homes to be prioritised. The Government provided up to £6,000 in grants in order to cut fuel poverty. Help-Link were selected as a certified agent to work on the behalf of the Warm Front Scheme, contracted as installation engineers to install and repair boilers to reduce the numbers of households with a sub-standard or broken boiler. The Warm Front Scheme closed at the end of 2012, with all outstanding jobs being completed by Help-Link within the early months of 2013.

Affordable Warmth Scheme

Help-Link had been selected as a certified agent to work on the behalf of the Affordable Warmth scheme. They have been contracted for installation engineers to install and repair boilers and to reduce the number of households with inefficient, sub-standard boilers. The Scheme was launched in January 2013 and is designed to give financial assistance to homeowners that are struggling with fuel bills and have a low graded boiler. The Scheme aims to provide homeowners with more environmentally friendly boilers, and in turn-reduce fuel poverty. Eligibility for the scheme is based on a range of means tested government benefits that the customers is in receipt of.

Advertising and sponsorship

Help-Link signed up veteran children's presenter Johnny Ball to star in their new television adverts, as well as signing a one-year deal with Rugby Football Super League team Castleford Tigers to become their main front shirt sponsor for the 2013 season.^[5] Help-Link was brought before the Advertising Standards Authority in 2006 after two listeners complained that the company's radio advert about the winter freeze was alarmist. The complaint was not upheld with the ASA stating it 'did not consider that it had over-emphasised the situation or went further than the media coverage' and was not in breach of ASA rules.^[6]

In October 2013, Help-Link announced they are the new secondary shirt sponsor of the rugby league club Leeds Rhinos;^[7] it was the most successful club in the Super League History. The sponsorship made Help-Link's name emblazoned on the reverse of the playing shirts, as well as on 25,000 replica shirts, pitch side boards at the ground and seen as a regular presence in the match day programme.^[8] The deal will mark the first time that any company has been the secondary shirt sponsor of both the Leeds Rhinos and Leeds United simultaneously.

Miller Pattison purchase

The 24 April saw Help-Link's announcement of their latest venture in the acquisition of the loft and cavity insulation specialist Miller Pattison, formerly known as SIG Energy Management, from SIG PLC.^[9]

As part of the acquisition, which takes place a year since Help-Link received investment from private equity firm NorthEdge Capital, Help-Link will take on Miller Pattison’s network of 11 branches across the UK, their fleet of vehicles and 300 strong workforce.^[10]

Homeserve acquisition

In 2017, Help-Link was acquired by emergency-repairs company Homeserve.^[11]

References

^ "Expansion for Help-Link following success of 'affordable boiler' campaign". Industrytoday.co.uk. 26 June 2012. Retrieved 2 August 2012.
^ "Business hotting up for central heating supplier - Business News". Yorkshire Post. 4 August 2011. Retrieved 2 August 2012.
^ "Help-Link makes its mark in project to improve accommodation for homeless people | Construction News". The Construction Index. 19 October 2010. Retrieved 2 August 2012.
^ "Help-Link ends financial year on a record-breaking high". Industrytoday.co.uk. 27 September 2010. Retrieved 2 August 2012.
^ "Help Link - Johnny Ball". YouTube. 13 January 2012. Retrieved 2 August 2012.
^ "Archived copy". Archived from the original on 22 June 2012. Retrieved 3 July 2012.{{cite web}}: CS1 maint: archived copy as title (link)
^ "Oops, the page you're looking for has not been found".
^ "Leeds Rhinos | News". Archived from the original on 30 July 2018. Retrieved 6 November 2013.
^ "Help-Link acquires Miller Pattison - Yorkshire Post". Archived from the original on 12 May 2014.
^ "Help-Link acquires Miller Pattison". 25 April 2014.
^ "Homeserve Buys Help-Link To Combine Heating Installations And Repairs". Alliance News. 1 October 2017. Retrieved 30 July 2018.

[1] "Expansion for Help-Link following success of 'affordable boiler' campaign". Industrytoday.co.uk. 26 June 2012. Retrieved 2 August 2012.

[2] "Business hotting up for central heating supplier - Business News". Yorkshire Post. 4 August 2011. Retrieved 2 August 2012.

[3] "Help-Link makes its mark in project to improve accommodation for homeless people | Construction News". The Construction Index. 19 October 2010. Retrieved 2 August 2012.

[4] "Help-Link ends financial year on a record-breaking high". Industrytoday.co.uk. 27 September 2010. Retrieved 2 August 2012.

[5] "Help Link - Johnny Ball". YouTube. 13 January 2012. Retrieved 2 August 2012.

[6] "Archived copy". Archived from the original on 22 June 2012. Retrieved 3 July 2012.{{cite web}}: CS1 maint: archived copy as title (link)

[7] "Oops, the page you're looking for has not been found".

[8] "Leeds Rhinos | News". Archived from the original on 30 July 2018. Retrieved 6 November 2013.

[9] "Help-Link acquires Miller Pattison - Yorkshire Post". Archived from the original on 12 May 2014.

[10] "Help-Link acquires Miller Pattison". 25 April 2014.

[11] "Homeserve Buys Help-Link To Combine Heating Installations And Repairs". Alliance News. 1 October 2017. Retrieved 30 July 2018.

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+{{distinguish|Help:Link}}
+{{Multiple issues|
 {{advert|date=October 2013}}
+{{Notability|Companies|date=October 2019}}
-'''Help-Link UK Limited''' is a prominent central heating firm in the United Kingdom.
+}}
+{{Use dmy dates|date=February 2015}}
+{{Use British English|date=February 2015}}
+'''Help-Link UK Limited''' is a [[central heating]] firm in the [[United Kingdom]].
 ==History==
-Help-Link started out in 1998, as a team of 4 based in East Leeds, and has grown substantially over the last 15 years to become a 1000-strong nationwide team.<ref>{{cite web|url=http://www.industrytoday.co.uk/energy_and_environment/expansion-for-help-link-following-success-of-affordable-boiler-campaign-/14536 |title=Expansion for Help-Link following success of 'affordable boiler' campaign |publisher=Industrytoday.co.uk |date=2012-06-26 |accessdate=2012-08-02}}</ref> Originally based in Leeds, before moving to larger premises in [[Castleford]] in 2003/4, and after outgrowing the 180-staff office, the company's head office is now based at Thorpe Park business park, Leeds {{As of|2012|5|df=us|lc=on}}.
+Help-Link was established in 1998 as a four person team based in East Leeds.<ref>{{cite web|url=http://www.industrytoday.co.uk/energy_and_environment/expansion-for-help-link-following-success-of-affordable-boiler-campaign-/14536 |title=Expansion for Help-Link following success of 'affordable boiler' campaign |publisher=Industrytoday.co.uk |date=2012-06-26 |access-date=2012-08-02}}</ref> It has since moved to larger premises in [[Castleford]] in 2003/4. The company's head office moved to [[Thorpe Park]], [[Leeds]] {{As of|2012|5|df=us|lc=on}}. Over the last 15 years, Help-Link has grown to 1,000 employees nationwide.
 ==Harrogate Borough Council==
-[[Harrogate Borough Council]] have worked with Help-Link since 2002, with the firm supplying boiler installation and maintenance services, and after the collapse of [[Connaught plc|Connaught]] in September 2010, the company was asked to provide emergency repair and maintenance work. The contract includes annual gas servicing and the provision of landlord safety certificates for 3,885 properties in the Harrogate district.<ref>{{cite web|author=Published on Thursday 4 August 2011 10:12 |url=http://www.yorkshirepost.co.uk/business/business-news/business-hotting-up-for-central-heating-supplier-1-3644424 |title=Business hotting up for central heating supplier - Business News |publisher=Yorkshire Post |date=2011-08-04 |accessdate=2012-08-02}}</ref>
+[[Harrogate Borough Council]] have worked with Help-Link since 2002, supplying them with boiler installation and maintenance services. After the collapse of [[Connaught plc|Connaught]] in September 2010, the company was asked to provide emergency repair and maintenance work. The contract included annual gas servicing and the provision of landlord safety certificates for 3,885 properties in the Harrogate district.<ref>{{cite news|url=http://www.yorkshirepost.co.uk/business/business-news/business-hotting-up-for-central-heating-supplier-1-3644424 |title=Business hotting up for central heating supplier - Business News |newspaper=Yorkshire Post |date=2011-08-04 |access-date=2012-08-02}}</ref> As part of Harrogate Homeless Project (HHP), funded by the Government’s Places of Change "Programme" and [[Harrogate Borough Council]], Help-Link renovated the Harrogate Homeless Project's accommodation building, enabling it to provide 16 single bedrooms, 11 toilets and eight shower rooms for its clients.<ref>{{cite web|url=http://www.theconstructionindex.co.uk/news/view/help-link-makes-its-mark-in-project-to-improve-accommodation-for-homeless-people |title=Help-Link makes its mark in project to improve accommodation for homeless people &#124; Construction News |publisher=The Construction Index |date=2010-10-19 |access-date=2012-08-02}}</ref>
-As part of Harrogate Homeless Project (HHP) funded by the Government’s Places of Change Programme and [[Harrogate Borough Council]], Help-Link renovated the Harrogate Homeless Project's accommodation building, enabling it to provide 16 single bedrooms, 11 toilets and eight shower rooms for its clients.<ref>{{cite web|url=http://www.theconstructionindex.co.uk/news/view/help-link-makes-its-mark-in-project-to-improve-accommodation-for-homeless-people |title=Help-Link makes its mark in project to improve accommodation for homeless people &#124; Construction News |publisher=The Construction Index |date=2010-10-19 |accessdate=2012-08-02}}</ref>
 ==Selby and Richmondshire District Councils==
-In 2010, Help-Link were awarded 3 and a half year contracts for gas boiler service and general maintenance for Selby District Council, and Richmondshire District Council.<ref>{{cite web|url=http://www.industrytoday.co.uk/fm_and_Building_maintenance/help-link-ends-financial-year-on-a-record-breaking-high/2118 |title=Help-Link ends financial year on a record-breaking high |publisher=Industrytoday.co.uk |date=2010-09-27 |accessdate=2012-08-02}}</ref>
+In 2010, Help-Link were awarded {{frac|3|1|2}}-year contracts for gas boiler service and general maintenance for [[Selby District|Selby District Council]], and "Richmondshire" District Council.<ref>{{cite web|url=http://www.industrytoday.co.uk/fm_and_Building_maintenance/help-link-ends-financial-year-on-a-record-breaking-high/2118 |title=Help-Link ends financial year on a record-breaking high |publisher=Industrytoday.co.uk |date=2010-09-27 |access-date=2012-08-02}}</ref>
 ===Government Warm Front Scheme===
-The Government Warm Front Scheme was re-launched in March 2011 under the UK Coalition Government to give financial assistance for homes struggling with fuel bills to become more cost and energy efficient.  Eligibility for the scheme centred around income-related benefits and also household efficiency to enable the least energy efficient homes to be prioritised. The Government provides up to £6,000 in grants in order to cut fuel poverty and Help-Link were selected as a certified agent to work on the behalf of the Warm Front Scheme, contracted as installation engineers to install and repair boilers to reduce the numbers of households with a sub-standard or broken boiler.
+The Government Warm Front Scheme was re-launched in March 2011 under the [[United Kingdom coalition government|UK Coalition Government]] to give financial assistance to homes struggling with bills to become more cost and energy efficient. Eligibility depends on income-related benefits and household efficiency to enable the least energy efficient homes to be prioritised. The Government provided up to £6,000 in grants in order to cut fuel poverty. Help-Link were selected as a certified agent to work on the behalf of the Warm Front Scheme, contracted as installation engineers to install and repair boilers to reduce the numbers of households with a sub-standard or broken boiler.
-The Warm Front Scheme drew to a close at the end of 2012, with all outstanding jobs being completed by Help-Link within the early months of 2013.
+The Warm Front Scheme closed at the end of 2012, with all outstanding jobs being completed by Help-Link within the early months of 2013.
 ==Affordable Warmth Scheme==
-Help-Link have been selected as a certified agent to work on the behalf of the Affordable Warmth scheme, contracted as installation engineers to install and repair boilers to reduce the
+Help-Link had been selected as a certified agent to work on the behalf of the Affordable Warmth scheme. They have been contracted for installation engineers to install and repair boilers and to reduce the
-number of households with inefficient, sub-standard boilers. The Government backed Scheme was launched in January 2013 and is designed to give financial assistance to homeowners that are struggling with fuel bills and have a low graded boiler.  The Scheme aims to provide homeowners with more environmentally friendly boilers, and in turn-reduce fuel poverty. Eligibility for the scheme is based on a range of means tested government benefits that the customers is in receipt of.
+number of households with inefficient, sub-standard boilers. The Scheme was launched in January 2013 and is designed to give financial assistance to homeowners that are struggling with fuel bills and have a low graded boiler. The Scheme aims to provide homeowners with more environmentally friendly boilers, and in turn-reduce fuel poverty. Eligibility for the scheme is based on a range of means tested government benefits that the customers is in receipt of.
+==Advertising and sponsorship==
-==North Edge Capital Investment==
+Help-Link signed up veteran children's presenter [[Johnny Ball]] to star in their new television adverts, as well as signing a one-year deal with Rugby Football Super League team [[Castleford Tigers]] to become their main front shirt sponsor for the 2013 season.<ref>{{cite web|url=https://www.youtube.com/watch?v=k507F9xyP90 |title=Help Link - Johnny Ball |publisher=YouTube |date=2012-01-13 |access-date=2012-08-02}}</ref> Help-Link was brought before the [[Advertising Standards Authority (United Kingdom)|Advertising Standards Authority]] in 2006 after two listeners complained that the company's radio advert about the winter freeze was [[Alarmism|alarmist]]. The complaint was not upheld with the ASA stating it 'did not consider that it had over-emphasised the situation or went further than the media coverage' and was not in breach of ASA rules.<ref>{{Cite web |url=http://www.asa.org.uk/~/media/Files/ASA/Old%20Broadcast%20rulings/Broadcastreport5April06.ashx |title=Archived copy |access-date=3 July 2012 |archive-url=https://web.archive.org/web/20120622111032/http://www.asa.org.uk/~/media/Files/ASA/Old%20Broadcast%20rulings/Broadcastreport5April06.ashx |archive-date=22 June 2012 |url-status=dead }}</ref>
+In October 2013, Help-Link announced they are the new secondary shirt sponsor of the [[rugby league]] club [[Leeds Rhinos]];<ref>{{Cite web|url=http://www.help-link.co.uk/about-us/news/help-link-uk-sponsor-leeds-rhinos-for-|title = Oops, the page you're looking for has not been found}}</ref> it was the most successful club in the Super League History. The sponsorship made Help-Link's name emblazoned on the reverse of the playing shirts, as well as on 25,000 replica shirts, pitch side boards at the ground and seen as a regular presence in the match day programme.<ref>{{Cite web |url=http://www.therhinos.co.uk/news/21688.php#.Unou4nDIbZI |title=Leeds Rhinos &#124; News |access-date=6 November 2013 |archive-date=30 July 2018 |archive-url=https://web.archive.org/web/20180730141921/http://www.therhinos.co.uk/news/21688.php#.Unou4nDIbZI |url-status=dead }}</ref> The deal will mark the first time that any company has been the secondary shirt sponsor of both the [[Leeds Rhinos]] and [[Leeds United F.C.|Leeds United]] simultaneously.
-During April 2013, North Edge Capital announced their investment within Help-Link, adding more Directors and positions within the Board of Directors. This presented Help-Link with further plans for future expansion. The deal allows Help-Link access to NorthEdge’s support structures, including their supply chain network, strategic partnerships and extensive management experience. Keith Pacey is now proudly Chairman of Help-Link and James Hall, who fronted the deal and Andy Ball that have been added to the Board of Directors.
+==Miller Pattison purchase==
-==Advertising and Sponsorship==
-Recently, Help-Link signed up veteran children's presenter [[Johnny Ball]] to star in their new television adverts, as well as signing a 1 year deal with Rugby Football Super League team [[Castleford Tigers]] to become their main front shirt sponsor for the 2013 season.<ref>{{cite web|url=http://www.youtube.com/watch?v=k507F9xyP90 |title=Help Link - Johnny Ball |publisher=YouTube |date=2012-01-13 |accessdate=2012-08-02}}</ref>
-Help-Link was brought before the [[Advertising Standards Authority (United Kingdom)|Advertising Standards Authority]] in 2006 after two listeners complained that the company's radio advert about the winter freeze was alarmist. The complaint was not upheld with the ASA stating it 'did not consider that it had over-emphasized the situation or went further than the media coverage' and was not in breach of ASA rules.<ref>http://www.asa.org.uk/~/media/Files/ASA/Old%20Broadcast%20rulings/Broadcastreport5April06.ashx</ref>
+The 24 April saw Help-Link's announcement of their latest venture in the acquisition of the loft and cavity insulation specialist Miller Pattison, formerly known as SIG Energy Management, from SIG PLC.<ref>{{cite web| url = http://www.yorkshirepost.co.uk/business/business-news/help-link-acquires-miller-pattison-1-6579191| url-status = dead| archive-url = https://web.archive.org/web/20140512231249/http://www.yorkshirepost.co.uk/business/business-news/help-link-acquires-miller-pattison-1-6579191| archive-date = 2014-05-12| title = Help-Link acquires Miller Pattison - Yorkshire Post}}</ref>
-During the beginning of June 2013, Help-Link and Leeds United announced that Help-Link was to be the official secondary shirt sponsor of the football club, for the next season ahead. The official shirts present the logo of Help-Link on all the home, away and third kit adult replica shirts.
+As part of the acquisition, which takes place a year since Help-Link received investment from private equity firm NorthEdge Capital, Help-Link will take on Miller Pattison’s network of 11 branches across the UK, their fleet of vehicles and 300 strong workforce.<ref>{{Cite web|url=http://northedgecapital.com/news/help-link-acquires-miller-pattison/|title = Help-Link acquires Miller Pattison|date = 25 April 2014}}</ref>
-In October 2013, Help-Link announced they are the new secondary shirt sponsor of the Leeds Rhinos;<ref>http://www.help-link.co.uk/about-us/news/help-link-uk-sponsor-leeds-rhinos-for-?utm_content=buffer30d66&utm_source=buffer&utm_medium=twitter&utm_campaign=Buffer</ref> the most successful club in the Super League History.  The sponsorship shall see the Help-Link name emblazoned on the reverse of the playing shirts, as well as on 25,000 replica shirts, pitch side boards at the ground and seen as a regular presence in the match day programme.<ref>http://www.therhinos.co.uk/news/21688.php#.Unou4nDIbZI</ref> The deal will mark the first time that any company has been the secondary shirt sponsor of both the Leeds Rhinos and Leeds United simultaneously.
+== Homeserve acquisition ==
-==Help-Link Host A Guiness World Record Breaking Attempt at Elland Road ==
+In 2017, Help-Link was acquired by emergency-repairs company [[Homeserve]].<ref>{{Cite web|url=http://www.morningstar.co.uk/uk/news/AN_1501573130520407700/AllianceNewsPrint.aspx|title=Homeserve Buys Help-Link To Combine Heating Installations And Repairs|date=2017-10-01|website=Alliance News|access-date=2018-07-30}}</ref>
-Help-Link got involved with education and future career prospects of the school children of Yorkshire on 19th March at Elland Road hosting the worlds biggest maths lesson.<ref>http://www.help-link.co.uk/about-us/news/help-link-to-break-a-guinness-world-record-in-</ref>
-Help-Link joined forces with Leeds United and the face of the company, Johnny Ball, to host the world’s biggest maths lesson ‘Think of a Number’.  Over 6000 school children from all across the Yorkshire region and beyond were treated to a maths lesson like no other.  Johnny fired cannons, used a trebuchet and pendulums to explain ‘real life’ maths and encourage interest within the young minds.
-Aside from the fun and frivolity of the day, Help-Link had a more serious reason for inspiring a new generation.  Speaking of the reason     Help-Link decided to back the event, Alan Dickinson, Sales and Marketing Director said; “Since Help-Link was established we have taken on hundreds of apprentice engineers. Every year we are forced to turn away a vast number of young people who can’t meet the standard of maths required for an apprenticeship. Through our advertising work with Johnny Ball, we knew that Johnny also has a real passion for improving the standard of maths in schools. When we became a shirt sponsor of Leeds United we discussed the idea of a giant maths lesson, which LUFC backed fully.” <ref>http://www.help-link.co.uk/about-us/news/help-link-is-officially-in-with-the-kids</ref>
-The maths lesson was enjoyed by thousands of children who will remember the day for years to come.
-==Help-Link Acquires Miller Pattison==
-The 24th April saw Help-Link announce their latest venture in the acquisition of the loft and cavity insulation specialist Miller Pattison, formerly known as SIG Energy Management, from SIG PLC.  <ref>http://www.yorkshirepost.co.uk/business/business-news/help-link-acquires-miller-pattison-1-6579191</ref> Help-Link is now fully equipped to expand their unique boiler offering to incorporate insulation and build upon Miller Pattison’s expertise in the photovoltaic industry serving the ECO, private and new build markets.
-As part of the acquisition, which takes place a year since Help-Link received investment from private equity firm NorthEdge Capital, Help-Link will take on Miller Pattison’s network of 11 branches across the UK, their fleet of vehicles and 300 strong workforce. <ref>http://www.help-link.co.uk/about-us/news/help-link-acquire-miller-pattison</ref>
-Help-Link has grown phenomenally since the launch of the company’s unique ‘Johnny Ball £17 per month boiler deal’ in 2011 and was further catapulted to success following the investment from North Edge.
-Speaking of the purchase Help-Link’s managing director Mel Butler said; “Since establishing Help-Link 15 years ago the company has gone from strength to strength. We have grown at a rapid rate and we want to continue on this growth path. I have always had an aim that I would like to provide energy saving measures for the entire home, the acquisition of Miller Pattison is the first of a number of purchases in the pipeline to enable us to do this.<ref>http://www.bq-magazine.co.uk/yorkshire-april-2014/help-link-snaps-up-green-deal-bargain/</ref>
-“The strategic decision to acquire Miller Pattison, in particular, was born from the synergy of the company’s values with those of Help-Link’s – focusing on quality, longevity and customer care.   Help-Link has funded the acquisition as it forms a key part of our plans for the future.
-Butler continues; “Help-Link’s strong brand, sales workforce, IT system and operational procedures will act as a platform for the growth of Miller Pattison’s current offerings."
 == References ==
 {{reflist}}
+[[Category:Heating, ventilation, and air conditioning companies]]
-==External links==
-* [http://www.direct.gov.uk/en/Environmentandgreenerliving/Energyandwatersaving/Energygrants/DG_10018661 Heating and insulation improvements from the Warm Front scheme]
-* [http://www.industrytoday.co.uk/energy_and_environment/expansion-for-help-link-following-success-of-affordable-boiler-campaign-/14536 Expansion for Help-Link following success of 'affordable boiler' campaign]
-* [http://www.harrogate.gov.uk/Pages/default.aspx Harrogate Borough Council]
-* [http://www.theconstructionindex.co.uk/news/view/help-link-makes-its-mark-in-project-to-improve-accommodation-for-homeless-people Help-Link makes its mark in project to improve accommodation for homeless people]
-[[Category:HVAC manufacturing companies]]