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{{Short description|An all-in-one mobile app that has 1200 services including state and central government.}}
{{Use dmy dates|date=May 2021}}
{{Infobox software
{{Infobox software
| name = UMANG<br>Unified Mobile Application for New-age Governance
| name = UMANG<br>Unified Mobile Application for New-age Governance
| logo = UMANG application.png
| logo = UMANG application.png
| logo_size = 100px
| logo_size = 100px
| developer = [[Government of India]]
| developer = [[Government of India]]
| released = {{Start date and age|2017|11}}
| released = {{Start date and age|2017|11}}
| ver layout =
| ver layout = simple
| latest release version =
| latest release version =
| latest preview version =
| latest preview version =
| status = Active
| programming language =
| programming language =
| operating system = [[Android (Operating System)|Android]], [[iOS]], [[Windows]]
| operating system = [[Android (operating system)|Android]], [[iOS]]
| language = 13 [[Languages of India]]
| language = 23 [[Languages of India]]
| genre = [[Online service provider]], [[DigiLocker]], [[Bharat Bill Payment System]]
| genre = [[Online service provider]], [[DigiLocker]],
| license = [[Freeware]], [[Proprietary software|proprietary]]
| license = [[Freeware]], [[Proprietary software|proprietary]]
| website = {{URL|1=https://web.umang.gov.in}}
| website = {{URL|https://web.umang.gov.in/landing/|umang.gov.in}}
| alexa =
| alexa =
}}
}}
{{Politics of India}}
{{Politics of India}}
'''Unified Mobile Application for New-age Governance''' ('''UMANG''') is a [[mobile app]], a [[Digital India]] initiative<ref>{{Cite web|title=UMANG FAQ|url=https://web.umang.gov.in/uaw/faq/v23/web/en/index.htm?v=1.0.0#t=What_is_UMANG_.htm|access-date=23 May 2021|website=UMANG}}</ref> of [[Ministry of Electronics and Information Technology]] (in short form [[Ministry of Electronics and Information Technology|MeitY]]<ref>{{Cite web|title=Ministry of Electronics and Information Technology, Government of India {{!}} Home Page|url=https://www.meity.gov.in/|access-date=23 May 2021|website=[[Ministry of Electronics and Information Technology]]}}</ref>), by the [[Government of India]] for access to central and state government services. The app supports 23 [[Languages of India|Indian languages]] and is available for [[Android (operating system)|Android]] and [[iOS]].
The '''Unified Mobile Application for New-age Governance''' ('''UMANG'''), is a [[Government of India]] all-in-one single unified secure multi-channel multi-platform multi-lingual multi-service [[freeware]] [[mobile app]] for accessing over 1,200 central and state government services in [[Languages of India|multiple Indian languages]] over [[Android (Operating System)|Android]], [[iOS]], [[Windows]] and services such as [[AADHAR]], [[DigiLocker]], [[Bharat Bill Payment System]], [[Permanent account number|PAN]], [[Employees' Provident Fund Organisation|EPFO]] services, [[Pradhan Mantri Kaushal Vikas Yojana| PMKVY]] services, [[All India Council for Technical Education|AICTE]], [[Central Board of Secondary Education|CBSE]], tax and fee or utilities bills payments, education, job search, tax, business, health, agriculture, travel, birth certificates, e-District, passport and much more.<ref name=umang1>[https://economictimes.indiatimes.com/news/economy/finance/government-unveils-umang-app-for-citizen-services/articleshow/61769676.cms "Government unveils Umang app for citizen services."], Economic Times, 23 Nov 2017.</ref> This a key component of [[Digital India]] government initiative to make all traditional offline government services available [[24/7 service|24/7 online]] through single unified app. App is initially available in 13 language and will replace or compliment 1500 apps launched by the government so far.<ref name=umang4>[http://www.business-standard.com/article/economy-policy/govt-s-umang-app-finally-sees-the-light-of-the-day-all-you-need-to-know-117112300381_1.html "Govt's Umang app finally sees the light of the day: All you need to know."], [[Business Standard]], 23 Nov 2017.</ref> Progressively more services will be brought online. This e-Gov service can be accessed via multiple channels, such as mobile app, IVR, website, etc. User numbers will be boosted by the roll out of [[Bharat Broadband Network|BharatNet]]. Users can Create and update Profile, Sort & Filter through categories and services, or search to access relevant services while on the move.<ref name=umang2/>


The app is aimed at all citizens of India and offers hundreds of services including payment, registration, information search and application forms.<ref name="umang1">[https://economictimes.indiatimes.com/news/economy/finance/government-unveils-umang-app-for-citizen-services/articleshow/61769676.cms "Government unveils Umang app for citizen services."], ''Economic Times'', 23 November 2017.</ref> It is a component of the Digital India initiative, intending to make government services available to the general public online and around the clock.<ref name=umang4>[http://www.business-standard.com/article/economy-policy/govt-s-umang-app-finally-sees-the-light-of-the-day-all-you-need-to-know-117112300381_1.html "Govt's Umang app finally sees the light of the day: All you need to know."], ''[[Business Standard]]'', 23 November 2017.</ref><ref name="umang5"/>
Sample usage of app includes locating CBSE exam centres, viewing school results, calculating crop insurance premium, accessing soil health cards, booking OPD appointments at government hospitals and viewing lab reports from there, registering and applying for the PMKY scheme, raising EPFO claims and more.<ref name=umang5/>


⚫
The app was developed by the Ministry of Electronics and Information Technology with the [[National e-Governance Plan|National e-Governance Division]]<ref name=umang4/> and launched in November 2017 by Prime Minister [[Narendra Modi]] at the Global Conference on Cyberspace in New Delhi.<ref name=umang1/><ref name=umang3>[http://www.firstpost.com/tech/news-analysis/pm-narendra-modi-launches-all-in-one-umang-app-check-what-it-can-do-for-you-4224811.html "Narendra Modi launches all-in-one UMANG app at Global Conference on Cyberspace: Here's what it can do for you."], ''First Post'', 23 November 2017.</ref> At launch the app offered 162 services from 33 state and central government departments and four states.<ref name=umang5>[https://timesofindia.indiatimes.com/best-of-the-week/india-business/pm-modi-launches-umang-app-for-government-services/articleshow/61765153.cms "PM Modi launches UMANG app for government services."], ''[[The Times of India]]'', 23 November 2017.</ref>
It has synergies with other key Government of India schemes, such as [[Digital India]], [[National e-Governance Plan]], [[Bharat_Broadband_Network|BharatNet]], [[Make in India]], [[Startup India]], [[Standup India]], [[Industrial corridor]]s, [[Bharatmala]], [[Sagar Mala project|Sagarmala]], [[Dedicated Freight Corridor Corporation of India|Dedicated Freight Corridors]] and [[UDAN|UDAN-RCS]].

== History ==
⚫
On 23 November 2017 this app service was launched by the Prime Minister [[Narendra Modi]] at the fifth edition of the Global Conference on Cyberspace in New Delhi.<ref name=umang3>[http://www.firstpost.com/tech/news-analysis/pm-narendra-modi-launches-all-in-one-umang-app-check-what-it-can-do-for-you-4224811.html "Narendra Modi launches all-in-one UMANG app at Global Conference on Cyberspace: Here's what it can do for you."], [[First Post]], 23 Nov 2017.</ref><ref name=umang1/> Conceived in 2016, this e-governance app was developed by [[Ministry of Electronics and Information Technology]] (MeitY) and [[National e-Governance Plan|National e-Governance Division]] (NeGD), and went through several rounds of beta tests since November 2016 before its launch.<ref name=umang4/> At the time of launch the app had 162 services from 33 state and central government departments and four states, a number that will soon go up to 1,200 and more.<ref name=umang5>[https://timesofindia.indiatimes.com/best-of-the-week/india-business/pm-modi-launches-umang-app-for-government-services/articleshow/61765153.cms "PM Modi launches UMANG app for government services."], [[Times of India]], 23 Nov 2017.</ref>

== Details ==
=== Target users===
The app is for everyone who needs to interact with any government or semi-government depart at centre, state or local level in India. It makes available online a plethora of off-line services through a single unified app. Customer Support is available from 8 am to 8 pm all days of the year.<ref name=umang1/><ref name=umang2/> Users can create or change Profile, browse Service Dictionary, check Transaction History, view their DigiLocker and change Settings of the app. App homepage shows recently viewed services, new services, recently updated services, trending services section, top rated services and suggested services, with ability to bookmark favorite services.<ref name=umang3/>

=== Platform and tech ===
This multiplatform app is available on [[Android (Operating System)|Android]], [[iOS]], [[Windows]], [[Unstructured Supplementary Service Data|USSD]].<ref name=umang1/> The app can be downloaded from google playstore, by giving a miss call to 97183-97183, by scanning app QR code or by submitting own cell phone number on [https://web.umang.gov.in/web/#/ app homepage].<ref name=umang2>[https://web.umang.gov.in/web/#/ UMANG], [[Government of India]].</ref> It is available for via multiple channels, such as mobile application, web, IVR and SMS which can be accessed through smartphones, feature phones and computers.<ref name=umang2/>

===User statistics===
1.2 billion Indians and many more who interact with Indian government are potential users.<ref name=umang1/><ref name=umang3/>

⚫
== References ==
{{reflist}}


== See also ==
== See also ==
* [[Aarogya Setu]]
* [[Bharat Broadband Network|BharatNet]]
* [[Bharat Broadband Network|BharatNet]]
* [[T App Folio]]
* [[T App Folio]]
* [[CoWIN]]


⚫
== References ==

{{Reflist}}
== External links ==
* [https://play.google.com/store/apps/details?id=in.gov.umang.negd.g2c UMANG GooglePlay Store download link]
* [https://web.umang.gov.in/uaw/um/v11/en/index.htm UMANG User Manual]
* [https://web.umang.gov.in/uaw/pvcp_web.html UMANG Privacy Policy]


{{Government Schemes in India}}
{{Government Schemes in India}}

Latest revision as of 00:16, 23 February 2024

UMANG
Unified Mobile Application for New-age Governance
Developer(s)Government of India
Initial releaseNovember 2017; 7 years ago (2017-11)
Operating systemAndroid, iOS
Available in23 Languages of India
TypeOnline service provider, DigiLocker,
LicenseFreeware, proprietary
Websiteumang.gov.in
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Unified Mobile Application for New-age Governance (UMANG) is a mobile app, a Digital India initiative[1] of Ministry of Electronics and Information Technology (in short form MeitY[2]), by the Government of India for access to central and state government services. The app supports 23 Indian languages and is available for Android and iOS.

The app is aimed at all citizens of India and offers hundreds of services including payment, registration, information search and application forms.[3] It is a component of the Digital India initiative, intending to make government services available to the general public online and around the clock.[4][5]

The app was developed by the Ministry of Electronics and Information Technology with the National e-Governance Division[4] and launched in November 2017 by Prime Minister Narendra Modi at the Global Conference on Cyberspace in New Delhi.[3][6] At launch the app offered 162 services from 33 state and central government departments and four states.[5]

See also

[edit]

References

[edit]
  1. ^ "UMANG FAQ". UMANG. Retrieved 23 May 2021.
  2. ^ "Ministry of Electronics and Information Technology, Government of India | Home Page". Ministry of Electronics and Information Technology. Retrieved 23 May 2021.
  3. ^ a b "Government unveils Umang app for citizen services.", Economic Times, 23 November 2017.
  4. ^ a b "Govt's Umang app finally sees the light of the day: All you need to know.", Business Standard, 23 November 2017.
  5. ^ a b "PM Modi launches UMANG app for government services.", The Times of India, 23 November 2017.
  6. ^ "Narendra Modi launches all-in-one UMANG app at Global Conference on Cyberspace: Here's what it can do for you.", First Post, 23 November 2017.
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