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{{Multiple issues|
{{Update|date=June 2022}}
{{More citations needed|date=June 2022}}
}}
{{Infobox building
{{Infobox building
| name = National Network Management Centre
| name = National Network Management Centre
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The site has a staff of around 440. [[Jamie Ford (businessman)|Jamie Ford]], the former chief executive of [[Plusnet]], runs BT IT Services.
The site has a staff of around 440. [[Jamie Ford (businessman)|Jamie Ford]], the former chief executive of [[Plusnet]], runs BT IT Services.


Originally two buildings - A and B. Building C was built to link these together and forms the hexagonal reception building. Building D was built to be the new Network Management Centre, which has now been superseded by the ''New Wave Building''.
There were originally two buildings - A and B. Building C was built to link these together and forms the hexagonal reception building. Building D was built to be the new Network Management Centre, which has now been superseded by the ''New Wave Building''.


===Display screen===
===Display screen===
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The site is the home of the UK's [[speaking clock]]. [[BT IT Services]], headquartered at [[Barlborough]] in [[Derbyshire]] on the [[A616 road|A616]], have a main operation in the building.
The site is the home of the UK's [[speaking clock]]. [[BT IT Services]], headquartered at [[Barlborough]] in [[Derbyshire]] on the [[A616 road|A616]], have a main operation in the building.


It monitors [[network traffic measurement|network traffic]] on [[Openreach|BT's network]] across the UK, including [[Toll-free telephone number|0800]], [[Non-geographic telephone numbers in the United Kingdom|0845]] and [[999 (emergency telephone number)|999]] numbers. It monitors [[Televoting|televotes]] provide by RIDE ([[Recorded Information Distribution Equipment]]).<ref>{{Cite web |url=http://www.globalservices.bt.com/uk/en/campaign/ridespug |title=RIDE |access-date=2015-11-21 |archive-date=2015-11-22 |archive-url=https://web.archive.org/web/20151122070123/http://www.globalservices.bt.com/uk/en/campaign/ridespug |url-status=live }}</ref> RIDE is accessed via the [[SOAP]] protocol.<ref>{{Cite web |url=http://news.bbc.co.uk/1/hi/england/shropshire/7099821.stm |title=Network traffic in 2007 |access-date=2015-11-21 |archive-date=2022-06-18 |archive-url=https://web.archive.org/web/20220618151921/http://news.bbc.co.uk/1/hi/england/shropshire/7099821.stm |url-status=live }}</ref>
It monitors [[network traffic measurement|network traffic]] on [[Openreach|BT's network]] across the UK, including [[Toll-free telephone number|0800]], [[Non-geographic telephone numbers in the United Kingdom|0845]] and [[999 (emergency telephone number)|999]] numbers. It monitors [[Televoting|televotes]] provide by RIDE ([[Recorded Information Distribution Equipment]]).<ref>{{Cite web |url=http://www.globalservices.bt.com/uk/en/campaign/ridespug |title=RIDE |access-date=2015-11-21 |archive-date=2015-11-22 |archive-url=https://web.archive.org/web/20151122070123/http://www.globalservices.bt.com/uk/en/campaign/ridespug |url-status=live }}</ref> RIDE is accessed via the [[SOAP]] protocol.<ref>{{Cite news |url=http://news.bbc.co.uk/1/hi/england/shropshire/7099821.stm |title=Network traffic in 2007 |date=17 November 2007 |access-date=2015-11-21 |archive-date=2022-06-18 |archive-url=https://web.archive.org/web/20220618151921/http://news.bbc.co.uk/1/hi/england/shropshire/7099821.stm |url-status=live }}</ref>


At peak periods it implements [[call gapping]] [[Load management|load control]]. [[BT Wholesale]] controls its traffic from the site.
At peak periods it implements [[call gapping]] [[Load management|load control]]. [[BT Wholesale]] controls its traffic from the site.
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* [[:Category:Network performance]]
* [[:Category:Network performance]]
* [[Erlang distribution]]
* [[Erlang distribution]]
* [[Vodafone World Headquarters]]
* [[Yarnfield Park]] in [[Yarnfield]] in [[Staffordshire]] west of the [[M6 motorway|M6]] [[Stafford services]], the former main BT training centre, which now has a training site for telegraph poles and fibre
* [[Yarnfield Park]] in [[Yarnfield]] in [[Staffordshire]] west of the [[M6 motorway|M6]] [[Stafford services]], the former main BT training centre, which now has a training site for telegraph poles and fibre


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[[Category:Organisations based in Shropshire]]
[[Category:Organisations based in Shropshire]]
[[Category:Science and technology in Shropshire]]
[[Category:Science and technology in Shropshire]]
[[Category:Telecommunications company headquarters in the United Kingdom]]
[[Category:Teletraffic]]
[[Category:Teletraffic]]
[[Category:1980s establishments in the United Kingdom]]
[[Category:1980s establishments in the United Kingdom]]

Latest revision as of 16:06, 7 March 2024

National Network Management Centre
NNMC
Main entrance to the site in August 2009
National Network Management Centre is located in Shropshire
National Network Management Centre
Location within Shropshire
Alternative namesWhittington House
General information
TypeOffice
AddressWhittington, Shropshire, SY11 4TB
Coordinates52°52′12″N 3°01′44″W / 52.87°N 3.029°W / 52.87; -3.029
Elevation50 m (164 ft)
Completed1990
Inaugurated5 September 1990
Cost£4m (1990)
ClientBT
OwnerBT Group

The National Network Management Centre is the main national network operations centre of BT Group, situated in Shropshire.

History

[edit]

BT moved to the countryside site in the 1980s. The NMC is also known as the Customer Experience and Management Centre, the International Network Management Centre (INMC), or the National Control Centre (NCC). The BT Global Media Network delivers television content around the world. BT Retail split into BT Consumer and BT Business.

The transformation of BT's network to becoming digital began in 1985, and finished in July 1990. BT's Worldwide Network Management Centre at Oswestry opened on 5 September 1990, at a cost of £4m.

The site appeared on the BBC Two documentary Genius of Invention.[1]

Side entrance from the east in 2008

Structure

[edit]

It is situated on the A495, within a few hundred yards of the road's western terminus at the roundabout with the A5, in the west of the parish of Whittington.

The site has a staff of around 440. Jamie Ford, the former chief executive of Plusnet, runs BT IT Services.

There were originally two buildings - A and B. Building C was built to link these together and forms the hexagonal reception building. Building D was built to be the new Network Management Centre, which has now been superseded by the New Wave Building.

Display screen

[edit]

The site has a large display screen, built by Synelec (bought by Planar Systems), made from 140 composite screens.[2] The screen is ten feet high, and seventy feet wide.

Function

[edit]

The site is the home of the UK's speaking clock. BT IT Services, headquartered at Barlborough in Derbyshire on the A616, have a main operation in the building.

It monitors network traffic on BT's network across the UK, including 0800, 0845 and 999 numbers. It monitors televotes provide by RIDE (Recorded Information Distribution Equipment).[3] RIDE is accessed via the SOAP protocol.[4]

At peak periods it implements call gapping load control. BT Wholesale controls its traffic from the site.

Every two minutes the site contacts around 700 of BT's telephone exchanges to find out how busy they are. 80% of BT's network consists of optical fibre.

The site in June 2006

See also

[edit]

References

[edit]
  1. ^ "Genius of Invention". Archived from the original on 2013-05-22. Retrieved 2015-11-21.
  2. ^ "Display screen". Archived from the original on 2015-11-22. Retrieved 2015-11-21.
  3. ^ "RIDE". Archived from the original on 2015-11-22. Retrieved 2015-11-21.
  4. ^ "Network traffic in 2007". 17 November 2007. Archived from the original on 2022-06-18. Retrieved 2015-11-21.
[edit]
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