Qualfon: Difference between revisions
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{{More citations needed|date=May 2024}}{{Infobox company |
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{{Infobox company |
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| name = Qualfon, Inc. |
| name = Qualfon, Inc. |
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| logo = [[File:Qualfon_Company_Logo.jpg|150px|The Qualfon Logo]] |
| logo = [[File:Qualfon_Company_Logo.jpg|150px|The Qualfon Logo]] |
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| num_employees = 15,000 |
| num_employees = 15,000{{citation needed|date=January 2024}} |
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| divisions = Qualfon DSG |
| divisions = Qualfon DSG |
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'''Qualfon, Inc.''' is a company that supplies [[outsourcing]] services to call centers, back offices, and business processes. The company was founded in 1995{{where|date=January 2024}} and is privately held. |
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'''Qualfon, Inc.''' is a global provider of call center, back office, and business process outsourcing (BPO) services.<ref>[http://www.biznow.gy/2013/09/05/qualfon-to-create-6000-jobs/ BizNow Guyana Business and Finance News OnDemand]</ref> Founded in 1995, Qualfon provides outsourcing services including call centers, customer service, customer acquisition and retention, customer on-boarding, as well as back-office processing. The company is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).<ref>[http://www.qualfon.com/about-qualfon/our-values/ Qualfon Official Website]</ref> |
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Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP). |
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== Acquisitions == |
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In May 2014, Qualfon acquired Center Partners,<ref>[http://www.wpp.com/wpp/investor/financialnews/2014/may/07/kantar-divests-center-partners-in-the-united-states/ WWP.com]</ref> a United States contact center outsourcing company. |
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In May 2014 Qualfon acquired Center Partners, a United States contact center outsourcing company.<ref>{{Cite web |title=Global call center concern acquires Center Partners {{!}} Spokane Journal of Business |url=https://www.spokanejournal.com/articles/6197-global-call-center-concern-acquires-center-partners |access-date=2024-05-10 |website=www.spokanejournal.com |language=en}}</ref> |
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In April 2016 Qualfon acquired Culture.Service.Growth (CSG), a contact center services company based in San Antonio, Texas.<ref>{{Cite web |last=staff |first=Coloradoan |title=Qualfon buys up Texas competitor |url=https://www.coloradoan.com/story/money/business/2016/04/27/qualfon-buys-up-texas-competitor/83558820/ |access-date=2024-05-10 |website=Fort Collins Coloradoan |language=en-US}}</ref> |
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In December 2017, Qualfon acquired Dialog Direct, a BPO company that provides lead generation, sales, and customer support services. |
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In December 2017 Qualfon acquired Dialog Direct, a BPO{{clarification needed|date=January 2024}} company that provides lead generation, sales, and customer support services.<ref>{{Cite web |last=Ammachchi |first=Narayan |date=2017-12-11 |title=Qualfon Acquires Dialog Direct, Gains Entry Into Costa Rica - Nearshore Americas |url=https://nearshoreamericas.com/qualfon-acquires-dialog-direct-gains-entry-costa-rica/ |access-date=2024-05-10 |language=en}}</ref> |
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==References== |
==References== |
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Latest revision as of 00:29, 10 May 2024
 | This article needs additional citations for verification. (May 2024) |
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| Industry |
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|---|---|
| Founded | 1995 |
Area served | International clients |
| Services | Call centers, BPO and back-office processing |
Number of employees | 15,000[citation needed] |
| Divisions | Qualfon DSG |
Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995[where?] and is privately held.
Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).
Acquisitions
[edit]In March 2013 Qualfon acquired Data Control Group (DCG), which is now called the Qualfon Data Services Group and performs back-office processing.
In May 2014 Qualfon acquired Center Partners, a United States contact center outsourcing company.[1]
In April 2016 Qualfon acquired Culture.Service.Growth (CSG), a contact center services company based in San Antonio, Texas.[2]
In December 2017 Qualfon acquired Dialog Direct, a BPO[clarification needed] company that provides lead generation, sales, and customer support services.[3]
References
[edit]- ^ "Global call center concern acquires Center Partners | Spokane Journal of Business". www.spokanejournal.com. Retrieved 2024-05-10.
- ^ staff, Coloradoan. "Qualfon buys up Texas competitor". Fort Collins Coloradoan. Retrieved 2024-05-10.
- ^ Ammachchi, Narayan (2017-12-11). "Qualfon Acquires Dialog Direct, Gains Entry Into Costa Rica - Nearshore Americas". Retrieved 2024-05-10.