Eatonville Care Centre: Difference between revisions

Eatonville Care Centre
Eatonville Care Centre
Former names	Extendicare Highbourne Lodge; Highbourne Lifecare Centre
General information
Address	420 The East Mall
Town or city	Etobicoke, Toronto, Ontario
Country	Canada
Completed	1971
Owner	Rykka Care Centres
Technical details
Floor count	5
Other information
Seating type	beds
Seating capacity	247
Website
	eatonvillecarecentre.ca

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Eatonville Care Centre is a privately owned long-term care facility in the Eatonville area of Etobicoke, Toronto, Ontario, Canada. As of 2020, it is owned by Rykka Care Centres. During the COVID-19 pandemic, it was particularly hard-hit, with 142 resident cases and 40 resident deaths. A report by the Canadian Armed Forces — who had been deployed to the facility, to assist — recorded "aggressive behaviour" by staff and drugging of residents that the Forces deemed unnecessary.

Unity Health Toronto — which oversees Providence Healthcare, St. Joseph's Health Centre and St. Michael's Hospital — was placed in control of the facility.^[3]^[4]

Layout

As of 2016, the facility had one private room, 117 rooms with two beds, and 3 rooms with four beds.^[2] Three of the five floors had 62 beds, while the 5th floor had 61 beds.^[2]

It is next to Burnhamthorpe Collegiate Institute and the Burnhamthorpe Square office complex. A nearby office building is being replaced by "4Hundred East Mall Town Homes"; the lot had previously been considered for a senior's apartment.^[5]

History

In 1991, Service Employees International Union and Royalcrest Lifecare Centres Ltd reached an agreement on a labour dispute. Archives of Ontario holds a file about the agreement.^[6] By 1992, it was owned by Extendicare Health Services Incorporation.

The facility was owned by The Royal Crest Lifecare Group, Inc. until at least 2008.^[7] Ownership of the facility transferred to Rykka Care Centres Inc. on January 1, 2011. The company renamed it from Highbourne Lifecare Centre to Eatonville Care Centre.^[8] The same purchase included Mississauga Lifecare Centre, which was rebranded as Cooksville Care Centre.^[8]

The Ontario Ministry of Health and Long-Term Care announced a program in October 2014, called the "Enhanced Long Term Care Home Renewal Strategy". Within the Mississauga Halton LHIN, that sought to redevelop 32% of area long-term care bed capacity. One of the sites identified was Eatonville.^[9] As of 2016, plans were still being considered.^[10] In 2016, the LHIN announced that it would assign additional nurse practitioners to the facility.^[10]

The facility's Term of License continues until June 30, 2025.^[2]

COVID-19 pandemic, deaths

During the COVID-19 pandemic in Toronto, there was an extensive outbreak at the facility. As of 23 May 2020^[update], there had been 40 confirmed deaths, making it the ninth-most deadly outbreak in Ontario.^[11] On May 27, the Province of Ontario announced that it would take over management of the facility for two weeks.^[12] The four other facilities listed included the Sienna-owned Altamont Care Community,^[12] which had the third-most number of deaths.^[11]

The facility has a capacity of 247 residents, of which 142 became infected. As of 23 May 2020^[update], there were 56 confirmed staff cases.^[11] As of 27 May 2020^[update], Eatonville told the CBC that 129 residents and 89 staff had recovered, while 11 residents and 17 staff remained as active cases.^[13]

Their outbreak has received extensive media coverage, being one of the earliest outbreaks in the province, after Pinecrest Nursing Home in Bobcaygeon. As of mid-April, the facility struggled to maintain staffing levels, despite announcements of provincial support.^[14]

The Canadian Armed Forces was deployed to five nursing homes in the Greater Toronto Area, in late April, including Eatonville.^[15] Their resulting document details both broad and specific reports on neglect in the five facilities. The Canadian Broadcasting Corporation summed up the CAF's observations of Eatonville as "nothing short of horrid and inhumane as ill-trained, burned-out and, in some cases, neglectful staff coped with the growing care needs of elderly residents."^[16] Facility management is said to have investigated after the CAF witnessed "aggressive behaviour" by staff.^[16] Residents were not provided psychosocial supports for their separation from family. Staff would administer pro re nata narcotics or benzodiazepines to sedate the resident, "but when you talk to them they just say they're 'scared and feel alone like they're in jail' – no agitation or sedation required."^[16]^[17]

References

^ "Help Wanted". Mississauga Times. Mississauga ON. 23 May 1975. p. 25. Retrieved 28 May 2020.
^ ^a ^b ^c ^d ^e Service Accountability Agreement between Mississauga Halton Local Health Integration Network and Rykka Care Centres LP Archived 2022-03-18 at the Wayback Machine, related to both Eatonville Care Centre and Cooksville Care Centre, 2016.
^ DeClerq, Katherine (28 May 2020). "Ontario admits to 'staffing crisis' in long-term care homes before COVID-19 pandemic began". CTV News. Toronto ON. Retrieved 28 May 2020.
^ "About". Unity Health Toronto. Toronto ON. Retrieved 29 May 2020. Unity Health Toronto, comprised of Providence Healthcare, St. Joseph's Health Centre and St. Michael's Hospital, works to advance the health of everyone in our urban communities and beyond.
^ https://www.toronto.ca/legdocs/mmis/2007/ey/bgrd/backgroundfile-648.pdf ^{[bare URL PDF]}
^ Royalcrest Lifecare Centres Ltd Mississauga / Highbourne, Unit, Fonds: Province of Ontario, Series: Company - union agreements and construction industry collective agreements. Toronto ON: Archives of Ontario, Province of Ontario.
^ "More Personal Support Workers for Mississauga Halton-area long-term care homes^{[permanent dead link‍]}", Oakville ON: Mississauga Halton LHIN, 8 September 2008.
^ ^a ^b "Management Report to the MH LHIN Board of Directors – January, 2011 Archived 2022-03-18 at the Wayback Machine", Mississauga Halton LHIN, 2011.
^ "CEO Report to the Board Archived 2021-05-28 at the Wayback Machine", Mississauga Halton Local Health Integration Network, April 2018.
^ ^a ^b Mississauga Halton LHIN (2017). Through our local lens: Mississauga Halton Local Health Integration Network Annual Report 2016-2017 (PDF). Oakville ON: Queen's Printer for Ontario. pp. 28–29. Archived from the original (PDF) on 25 February 2020. Retrieved 28 May 2020.
^ ^a ^b ^c "How Ontario is responding to COVID-19". May 17, 2020. Retrieved May 18, 2020.
^ ^a ^b Sambo, Paula (27 May 2020). "Ontario to take management of five more long-term care homes". Bloomberg News. Toronto ON: Bell Media. Retrieved 27 May 2020.
^ Carter, Adam (27 May 2020). "What we know about the Ontario long-term care homes in the military's scathing report". CBC News. Toronto ON: Canadian Broadcasting Corporation. Retrieved 28 May 2020.
^ Welsh, Moira (20 April 2020). "Peter and Micky Green, who share a room at Eatonville long term care home, are struggling because the home has been short staffed. They both have COVID-19 but so far their symptoms have been mild. CANADA 'Could we please just get them some help' Toronto care home residents suffer as staffing levels plummet". Toronto Star. Toronto ON. Retrieved 29 May 2020. "I was so happy" the home would finally have the help they needed, Bayly said. Instead, she was told Eatonville was struggling to replace its personal support workers, despite a boost from additional new nurses and public health staff. Shortages of front-line workers have reached crisis levels across Ontario, as infected staff stay home or stay away, afraid to work in an outbreak.
^ Herhalt, Chris (24 April 2020). "Army deployed to five GTA long-term care homes ravaged by COVID-19". CP24. Toronto ON: BellMedia. Retrieved 28 May 2020.
^ ^a ^b ^c Murray Brewster; Vassy Kapelos (26 May 2020). "Military alleges horrific conditions, abuse in pandemic-hit Ontario nursing homes". CBC News. Toronto ON. Retrieved 28 May 2020.
^ Brigadier General C. J. J. Mialkowski, "OP Laser – JTFC observations in long term care facilities in Ontario", Headquarters 4th Canadian Division Joint Task Force (Central), 14 May 2020. Hosted by Macleans.ca, the website of Maclean's magazine, which is owned by St. Joseph Media.

External links

"Eatonville Care Centre" (2012), Mississauga Halton LHIN.
Eatonville Care Centre, inspection report, 2017
Wayback Machine, 2005 to 2009

43°38′51.1″N 79°33′38.6″W / 43.647528°N 79.560722°W / 43.647528; -79.560722

[1] "Help Wanted". Mississauga Times. Mississauga ON. 23 May 1975. p. 25. Retrieved 28 May 2020.

[serviceaccountabilityagreement-2] Service Accountability Agreement between Mississauga Halton Local Health Integration Network and Rykka Care Centres LP Archived 2022-03-18 at the Wayback Machine, related to both Eatonville Care Centre and Cooksville Care Centre, 2016.

[3] DeClerq, Katherine (28 May 2020). "Ontario admits to 'staffing crisis' in long-term care homes before COVID-19 pandemic began". CTV News. Toronto ON. Retrieved 28 May 2020.

[4] "About". Unity Health Toronto. Toronto ON. Retrieved 29 May 2020. Unity Health Toronto, comprised of Providence Healthcare, St. Joseph's Health Centre and St. Michael's Hospital, works to advance the health of everyone in our urban communities and beyond.

[5] ttps://www.toronto.ca/legdocs/mmis/2007/ey/bgrd/backgroundfile-648.pdf ^{[bare URL PDF]}

[6] Royalcrest Lifecare Centres Ltd Mississauga / Highbourne, Unit, Fonds: Province of Ontario, Series: Company - union agreements and construction industry collective agreements. Toronto ON: Archives of Ontario, Province of Ontario.

[7] "More Personal Support Workers for Mississauga Halton-area long-term care homes^{[permanent dead link‍]}", Oakville ON: Mississauga Halton LHIN, 8 September 2008.

[LHIN-2011-01-8] "Management Report to the MH LHIN Board of Directors – January, 2011 Archived 2022-03-18 at the Wayback Machine", Mississauga Halton LHIN, 2011.

[9] "CEO Report to the Board Archived 2021-05-28 at the Wayback Machine", Mississauga Halton Local Health Integration Network, April 2018.

[LHIN-Annual-Report-2016-10] Mississauga Halton LHIN (2017). Through our local lens: Mississauga Halton Local Health Integration Network Annual Report 2016-2017 (PDF). Oakville ON: Queen's Printer for Ontario. pp. 28–29. Archived from the original (PDF) on 25 February 2020. Retrieved 28 May 2020.

[onCV-11] "How Ontario is responding to COVID-19". May 17, 2020. Retrieved May 18, 2020.

[2020-05-27-Bloomberg-12] Sambo, Paula (27 May 2020). "Ontario to take management of five more long-term care homes". Bloomberg News. Toronto ON: Bell Media. Retrieved 27 May 2020.

[13] Carter, Adam (27 May 2020). "What we know about the Ontario long-term care homes in the military's scathing report". CBC News. Toronto ON: Canadian Broadcasting Corporation. Retrieved 28 May 2020.

[14] Welsh, Moira (20 April 2020). "Peter and Micky Green, who share a room at Eatonville long term care home, are struggling because the home has been short staffed. They both have COVID-19 but so far their symptoms have been mild. CANADA 'Could we please just get them some help' Toronto care home residents suffer as staffing levels plummet". Toronto Star. Toronto ON. Retrieved 29 May 2020. "I was so happy" the home would finally have the help they needed, Bayly said. Instead, she was told Eatonville was struggling to replace its personal support workers, despite a boost from additional new nurses and public health staff. Shortages of front-line workers have reached crisis levels across Ontario, as infected staff stay home or stay away, afraid to work in an outbreak.

[15] Herhalt, Chris (24 April 2020). "Army deployed to five GTA long-term care homes ravaged by COVID-19". CP24. Toronto ON: BellMedia. Retrieved 28 May 2020.

[Brewster-Kapelos-16] Murray Brewster; Vassy Kapelos (26 May 2020). "Military alleges horrific conditions, abuse in pandemic-hit Ontario nursing homes". CBC News. Toronto ON. Retrieved 28 May 2020.

[17] Brigadier General C. J. J. Mialkowski, "OP Laser – JTFC observations in long term care facilities in Ontario", Headquarters 4th Canadian Division Joint Task Force (Central), 14 May 2020. Hosted by Macleans.ca, the website of Maclean's magazine, which is owned by St. Joseph Media.

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@@ Line 16: / Line 16: @@
 | map_dot_mark        =
 | relief              =
-| former_names        = Extendicare Highbourne Lodge<ref>{{cite news |title=Help Wanted |url=http://pub.canadiana.ca/view/omcn.MississaugaTimes_7/609?r=0&s=6 |accessdate=28 May 2020 |work=Mississauga Times |date=23 May 1975 |location=Mississauga ON |page=25}}</ref><br>
+| former_names        = Extendicare Highbourne Lodge<ref>{{cite news |title=Help Wanted |url=http://pub.canadiana.ca/view/omcn.MississaugaTimes_7/609?r=0&s=6 |access-date=28 May 2020 |work=Mississauga Times |date=23 May 1975 |location=Mississauga ON |page=25}}</ref><br />
 Highbourne Lifecare Centre
 | etymology           =
@@ Line 27: / Line 27: @@
 | location            =
 | address             = 420 The East Mall
-| location_city       = Central Etobicoke, [[Toronto, Ontario]]
+| location_city       = [[Etobicoke]], [[Toronto]], [[Ontario]]
 | location_country    = Canada
 | coordinates         = <!-- {{coord|latitude|longitude|type:landmark|display=inline,title}} -->
@@ Line 98: / Line 98: @@
 }}
-'''Eatonville Care Centre''' is a privately-owned long-term care facility in the [[Eatonville]] area of [[Etobicoke Centre (electoral district)|central Etobicoke]], [[Toronto]], Ontario, Canada. As of 2020, it is owned by [[Rykka Care Centres]]. During the [[COVID-19 pandemic in Ontario|2020 COVID-19 pandemic]], it was particularly hard-hit, with 142 resident cases and 40 resident deaths. A report by the [[Canadian Armed Forces]] — who had been deployed to the facility, to assist — recorded "aggressive behaviour" by staff and drugging of residents that the Forces deemed unnecessary.
+'''Eatonville Care Centre''' is a privately owned long-term care facility in the [[Eatonville, Ontario|Eatonville]] area of [[Etobicoke]], [[Toronto]], [[Ontario]], Canada. As of 2020, it is owned by Rykka Care Centres. During the [[COVID-19 pandemic in Toronto|COVID-19 pandemic]], it was particularly hard-hit, with 142 resident cases and 40 resident deaths. A report by the [[Canadian Armed Forces]] — who had been deployed to the facility, to assist — recorded "aggressive behaviour" by staff and drugging of residents that the Forces deemed unnecessary.
+Unity Health Toronto — which oversees [[Providence Healthcare (Toronto)|Providence Healthcare]], [[St. Joseph's Health Centre]] and [[St. Michael's Hospital (Toronto)|St. Michael's Hospital]] — was placed in control of the facility.<ref>{{cite news |last1=DeClerq |first1=Katherine |title=Ontario admits to 'staffing crisis' in long-term care homes before COVID-19 pandemic began |url=https://toronto.ctvnews.ca/ontario-admits-to-staffing-crisis-in-long-term-care-homes-before-covid-19-pandemic-began-1.4958223 |access-date=28 May 2020 |work=CTV News |date=28 May 2020 |location=Toronto ON}}</ref><ref>{{cite web |title=About |url=https://unityhealth.to/about/ |website=Unity Health Toronto |access-date=29 May 2020 |location=Toronto ON |quote=Unity Health Toronto, {{sic|comprised |hide=y|of}} Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond.}}</ref>
 == Layout ==
@@ Line 104: / Line 106: @@
 As of 2016, the facility had one private room, 117 rooms with two beds, and 3 rooms with four beds.<ref name="serviceaccountabilityagreement" /> Three of the five floors had 62 beds, while the 5th floor had 61 beds.<ref name="serviceaccountabilityagreement" />
-It is next to [[Burnhamthorpe Collegiate Institute]] and the Burnhamthorpe Square office complex. A nearby office building is being replaced by "4Hundred East Mall Town Homes"; the lot had previously been considered for a senior's apartment.<ref>https://www.toronto.ca/legdocs/mmis/2007/ey/bgrd/backgroundfile-648.pdf</ref>
+It is next to [[Burnhamthorpe Collegiate Institute]] and the Burnhamthorpe Square office complex. A nearby office building is being replaced by "4Hundred East Mall Town Homes"; the lot had previously been considered for a senior's apartment.<ref>https://www.toronto.ca/legdocs/mmis/2007/ey/bgrd/backgroundfile-648.pdf {{Bare URL PDF|date=March 2022}}</ref>
 == History ==
-In 1991, [[Service Employees International Union]] and [[Royalcrest Lifecare Centres Ltd]] reached an agreement on a labour dispute. [[Archives of Ontario]] holds a file about the agreement.<ref>{{cite archive |first= |last= |item = |item-url = http://ao.minisisinc.com/scripts/mwimain.dll/144/ARCH_LISTINGS/LISTINGS_DET_REP/SISN%20822624?SESSIONSEARCH |type = |item-id = |date = |page= |pages= |fonds =Province of Ontario |series =Company - union agreements and construction industry collective agreements |file = |box= |collection = Royalcrest Lifecare Centres Ltd Mississauga / Highbourne, Unit |collection-url = http://ao.minisisinc.com/SCRIPTS/MWIMAIN.DLL/218013240/1/3/822624?RECORD&DATABASE=LISTINGS_DESC_INT |repository = Archives of Ontario |institution = Province of Ontario |location = Toronto ON |oclc= |accession= |ref=}}</ref> By 1992, it was owned by Extendicare Health Services Incorporation.
+In 1991, [[Service Employees International Union]] and Royalcrest Lifecare Centres Ltd reached an agreement on a labour dispute. [[Archives of Ontario]] holds a file about the agreement.<ref>{{cite archive |first= |last= |item = |item-url = http://ao.minisisinc.com/scripts/mwimain.dll/144/ARCH_LISTINGS/LISTINGS_DET_REP/SISN%20822624?SESSIONSEARCH |type = |item-id = |date = |page= |pages= |fonds =Province of Ontario |series =Company - union agreements and construction industry collective agreements |file = |box= |collection = Royalcrest Lifecare Centres Ltd Mississauga / Highbourne, Unit |collection-url = http://ao.minisisinc.com/SCRIPTS/MWIMAIN.DLL/218013240/1/3/822624?RECORD&DATABASE=LISTINGS_DESC_INT |repository = Archives of Ontario |institution = Province of Ontario |location = Toronto ON |oclc= |accession= }}</ref> By 1992, it was owned by Extendicare Health Services Incorporation.
-The facility was owned by The Royal Crest Lifecare Group, Inc. until at least 2008.<ref>"[http://www.mississaugahaltonlhin.on.ca/Page.aspx?id=5318AE0A64304E3DBE1FABB2884F7D4E More Personal Support Workers for Mississauga Halton-area long-term care homes]", Oakville ON: Mississauga Halton LHIN, 8 September 2008.</ref> Ownership of the facility transferred to Rykka Care Centres Inc. on January 1, 2011. The company renamed it from Highbourne Lifecare Centre to Eatonville Care Centre.<ref name="LHIN-2011-01">"[http://www.mississaugahaltonlhin.on.ca/~/media/sites/mh/uploadedfiles/Public_Community/News_Room/Executive_Communications/7.1a,b,c%20Management%20Report.pdf Management Report to the MH LHIN Board of Directors – January, 2011]", Mississauga Halton LHIN, 2011.</ref> The same purchase included Mississauga Lifecare Centre, which was rebranded as Cooksville Care Centre.<ref name="LHIN-2011-01" />
+The facility was owned by The Royal Crest Lifecare Group, Inc. until at least 2008.<ref>"[http://www.mississaugahaltonlhin.on.ca/Page.aspx?id=5318AE0A64304E3DBE1FABB2884F7D4E More Personal Support Workers for Mississauga Halton-area long-term care homes]{{Dead link|date=February 2024 |bot=InternetArchiveBot |fix-attempted=yes }}", Oakville ON: Mississauga Halton LHIN, 8 September 2008.</ref> Ownership of the facility transferred to Rykka Care Centres Inc. on January 1, 2011. The company renamed it from Highbourne Lifecare Centre to Eatonville Care Centre.<ref name="LHIN-2011-01">"[http://www.mississaugahaltonlhin.on.ca/~/media/sites/mh/uploadedfiles/Public_Community/News_Room/Executive_Communications/7.1a,b,c%20Management%20Report.pdf Management Report to the MH LHIN Board of Directors – January, 2011] {{Webarchive|url=https://web.archive.org/web/20220318203053/http://www.mississaugahaltonlhin.on.ca/~/media/sites/mh/uploadedfiles/Public_Community/News_Room/Executive_Communications/7.1a,b,c%20Management%20Report.pdf |date=2022-03-18 }}", Mississauga Halton LHIN, 2011.</ref> The same purchase included Mississauga Lifecare Centre, which was rebranded as Cooksville Care Centre.<ref name="LHIN-2011-01" />
-The Ontario Ministry of Health and Long-Term Care announced a program in October 2014, called the "Enhanced Long Term Care Home Renewal Strategy". Within the Mississauga Halton LHIN, that sought to redevelop 32% of area long-term care bed capacity. One of the sites identified was Eatonville.<ref>"[http://www.mississaugahaltonlhin.on.ca/~/media/sites/mh/Primary%20Navigation/BoardandGovernance/BoardMeetings/CEOReports/Final%20CEO%20Report%20to%20the%20Board%20April%202018.pdf?la=en CEO Report to the Board]", Mississauga Halton Local Health Integration Network, April 2018.</ref> As of 2016, plans were still being considered.<ref name="LHIN-Annual-Report-2016">{{cite book |author1=Mississauga Halton LHIN |title=Through our local lens: Mississauga Halton Local Health Integration Network Annual Report 2016-2017 |date=2017 |publisher=Queen's Printer for Ontario |location=Oakville ON |page=28-29 |url=http://www.mississaugahaltonlhin.on.ca/~/media/sites/mh/Primary%20Navigation/Accountability/AnnualReports/2016-2017/MHLHIN_AR20162017_EN_Final.pdf?la=en |accessdate=28 May 2020 |format=PDF}}</ref> In 2016, the LHIN announced that it would assign additional nurse practitioners to the facility.<ref name="LHIN-Annual-Report-2016" />
+The Ontario Ministry of Health and Long-Term Care announced a program in October 2014, called the "Enhanced Long Term Care Home Renewal Strategy". Within the Mississauga Halton LHIN, that sought to redevelop 32% of area long-term care bed capacity. One of the sites identified was Eatonville.<ref>"[http://www.mississaugahaltonlhin.on.ca/~/media/sites/mh/Primary%20Navigation/BoardandGovernance/BoardMeetings/CEOReports/Final%20CEO%20Report%20to%20the%20Board%20April%202018.pdf?la=en CEO Report to the Board] {{Webarchive|url=https://web.archive.org/web/20210528222517/http://www.mississaugahaltonlhin.on.ca/~/media/sites/mh/Primary%20Navigation/BoardandGovernance/BoardMeetings/CEOReports/Final%20CEO%20Report%20to%20the%20Board%20April%202018.pdf?la=en |date=2021-05-28 }}", Mississauga Halton Local Health Integration Network, April 2018.</ref> As of 2016, plans were still being considered.<ref name="LHIN-Annual-Report-2016">{{cite book |author1=Mississauga Halton LHIN |title=Through our local lens: Mississauga Halton Local Health Integration Network Annual Report 2016-2017 |date=2017 |publisher=Queen's Printer for Ontario |location=Oakville ON |pages=28–29 |url=http://www.mississaugahaltonlhin.on.ca/~/media/sites/mh/Primary%20Navigation/Accountability/AnnualReports/2016-2017/MHLHIN_AR20162017_EN_Final.pdf?la=en |access-date=28 May 2020 |format=PDF |archive-date=25 February 2020 |archive-url=https://web.archive.org/web/20200225075344/http://www.mississaugahaltonlhin.on.ca/~/media/sites/mh/Primary%20Navigation/Accountability/AnnualReports/2016-2017/MHLHIN_AR20162017_EN_Final.pdf?la=en |url-status=dead }}</ref> In 2016, the LHIN announced that it would assign additional nurse practitioners to the facility.<ref name="LHIN-Annual-Report-2016" />
-The facility's Term of License continues until June 30, 2025.<ref name="serviceaccountabilityagreement">[http://www.mississaugahaltonlhin.on.ca/~/media/sites/mh/Secondary%20Navigation/For%20HSPs/L-SAA%20LAPS/L-SAA%202016-2019/Website_2016-19_LSAA_Cooksville.pdf?la=fr-CA Service Accountability Agreement between Mississauga Halton Local Health Integration Network and Rykka Care Centres LP], related to both Eatonville Care Centre and Cooksville Care Centre, 2016.</ref>
+The facility's Term of License continues until June 30, 2025.<ref name="serviceaccountabilityagreement">[http://www.mississaugahaltonlhin.on.ca/~/media/sites/mh/Secondary%20Navigation/For%20HSPs/L-SAA%20LAPS/L-SAA%202016-2019/Website_2016-19_LSAA_Cooksville.pdf?la=fr-CA Service Accountability Agreement between Mississauga Halton Local Health Integration Network and Rykka Care Centres LP] {{Webarchive|url=https://web.archive.org/web/20220318203051/http://www.mississaugahaltonlhin.on.ca/~/media/sites/mh/Secondary%20Navigation/For%20HSPs/L-SAA%20LAPS/L-SAA%202016-2019/Website_2016-19_LSAA_Cooksville.pdf?la=fr-CA |date=2022-03-18 }}, related to both Eatonville Care Centre and Cooksville Care Centre, 2016.</ref>
-=== COVID-19 outbreak, deaths ===
+=== COVID-19 pandemic, deaths ===
-During the 2020 COVID-19 outbreak in Ontario, there was an extensive outbreak at the facility. {{As of|2020|5|23|df=y}}, there had been 40 confirmed deaths, making it the ninth-most deadly outbreak in Ontario.<ref name="onCV">{{cite web|url=https://www.ontario.ca/page/how-ontario-is-responding-covid-19|title=How Ontario is responding to COVID-19|date=May 17, 2020|access-date=May 18, 2020}}</ref>  On May 27, the Province of Ontario announced that it would take over management of the facility for two weeks.<ref name="2020-05-27-Bloomberg">{{cite news |last1=Sambo |first1=Paula |title=Ontario to take management of five more long-term care homes |url=https://www.bnnbloomberg.ca/ontario-to-take-management-of-five-more-long-term-care-homes-1.1441918 |accessdate=27 May 2020 |work=Bloomberg News |publisher=Bell Media |date=27 May 2020 |location=Toronto ON}}</ref> The four other facilities listed included the Sienna-owned Altamont Care Community,<ref name="2020-05-27-Bloomberg" /> which had the third-most amount of deaths.<ref name="onCV" />
+During the [[COVID-19 pandemic in Toronto]], there was an extensive outbreak at the facility. {{As of|2020|5|23|df=y}}, there had been 40 confirmed deaths, making it the ninth-most deadly outbreak in Ontario.<ref name="onCV">{{cite web|url=https://www.ontario.ca/page/how-ontario-is-responding-covid-19|title=How Ontario is responding to COVID-19|date=May 17, 2020|access-date=May 18, 2020}}</ref>  On May 27, the Province of Ontario announced that it would take over management of the facility for two weeks.<ref name="2020-05-27-Bloomberg">{{cite news |last1=Sambo |first1=Paula |title=Ontario to take management of five more long-term care homes |url=https://www.bnnbloomberg.ca/ontario-to-take-management-of-five-more-long-term-care-homes-1.1441918 |access-date=27 May 2020 |work=Bloomberg News |publisher=Bell Media |date=27 May 2020 |location=Toronto ON}}</ref> The four other facilities listed included the Sienna-owned Altamont Care Community,<ref name="2020-05-27-Bloomberg" /> which had the third-most number of deaths.<ref name="onCV" />
-The facility has a capacity of 247 residents, of which 142 became infected. {{As of|2020|5|23|df=y}}, there were 56 confirmed staff cases.<ref name="onCV" />
+The facility has a capacity of 247 residents, of which 142 became infected. {{As of|2020|5|23|df=y}}, there were 56 confirmed staff cases.<ref name="onCV" /> {{As of|2020|5|27|df=y}}, Eatonville told the CBC that 129 residents and 89 staff had recovered, while 11 residents and 17 staff remained as active cases.<ref>{{cite news |last1=Carter |first1=Adam |title=What we know about the Ontario long-term care homes in the military's scathing report |url=https://www.cbc.ca/news/canada/toronto/long-term-care-covid-19-caf-report-1.5587015 |access-date=28 May 2020 |work=CBC News |publisher=Canadian Broadcasting Corporation |date=27 May 2020 |location=Toronto ON}}</ref>
+Their outbreak has received extensive media coverage, being one of the earliest outbreaks in the province, after Pinecrest Nursing Home in Bobcaygeon. As of mid-April, the facility struggled to maintain staffing levels, despite announcements of provincial support.<ref>{{cite news |last1=Welsh |first1=Moira |title=Peter and Micky Green, who share a room at Eatonville long term care home, are struggling because the home has been short staffed. They both have COVID-19 but so far their symptoms have been mild. CANADA 'Could we please just get them some help' Toronto care home residents suffer as staffing levels plummet |url=https://www.thestar.com/news/canada/2020/04/20/could-we-please-just-get-them-some-help-toronto-care-home-residents-suffer-as-staffing-levels-plummet.html |access-date=29 May 2020 |work=Toronto Star |date=20 April 2020 |location=Toronto ON |quote=“I was so happy” the home would finally have the help they needed, Bayly said. Instead, she was told Eatonville was struggling to replace its personal support workers, despite a boost from additional new nurses and public health staff. Shortages of front-line workers have reached crisis levels across Ontario, as infected staff stay home or stay away, afraid to work in an outbreak.}}</ref>
-Their outbreak has received extensive media coverage, being one of the earliest outbreaks in the province, after Pinecrest Nursing Home in Bobcaygeon.
-The [[Canadian Armed Forces]] was deployed to five nursing homes in the Greater Toronto Area, in late April, including Eatonville.<ref>{{cite news |last1=Herhalt |first1=Chris |title=Army deployed to five GTA long-term care homes ravaged by COVID-19 |url=https://www.cp24.com/news/army-deployed-to-five-gta-long-term-care-homes-ravaged-by-covid-19-1.4910100 |accessdate=28 May 2020 |work=CP24 |publisher=BellMedia |date=24 April 2020 |location=Toronto ON}}</ref> Their resulting document details both broad and specific reports on neglect in the five facilities. The [[Canadian Broadcasting Corporation]] summed up the CAF's observations of Eatonville as "nothing short of horrid and inhumane as ill-trained, burned-out and, in some cases, neglectful staff coped with the growing care needs of elderly residents."<ref name="Brewster-Kapelos">{{cite news |author1=Murray Brewster |author2=Vassy Kapelos |title=Military alleges horrific conditions, abuse in pandemic-hit Ontario nursing homes |url=https://www.cbc.ca/news/politics/long-term-care-pandemic-covid-coronavirus-trudeau-1.5584960 |accessdate=28 May 2020 |work=CBC News |date=26 May 2020 |location=Toronto ON}}</ref> Facility management is said to have investigated after the CAF witnessed "aggressive behaviour" by staff.<ref name="Brewster-Kapelos" /> Residents were not provided [[psychosocial]] supports for their separation from family. Staff would administer ''[[pro re nata]]'' [[narcotics]] or [[benzodiazepines]] to sedate the resident, "but when you talk to them they just say they're 'scared and feel alone like they're in jail' – no agitation or sedation required."<ref name="Brewster-Kapelos" /><ref>Brigadier General C. J. J. Mialkowski, "[https://www.macleans.ca/wp-content/uploads/2020/05/JTFC-Observations-in-LTCF-in-ON.pdf OP Laser – JTFC observations in long term care facilities in Ontario]", Headquarters 4th Canadian Division Joint Task Force (Central), 14 May 2020. Hosted by Macleans.ca, the website of ''[[Maclean's]]'' magazine, which is owned by [[St. Joseph Media]].</ref>
+The [[Canadian Armed Forces]] was deployed to five nursing homes in the Greater Toronto Area, in late April, including Eatonville.<ref>{{cite news |last1=Herhalt |first1=Chris |title=Army deployed to five GTA long-term care homes ravaged by COVID-19 |url=https://www.cp24.com/news/army-deployed-to-five-gta-long-term-care-homes-ravaged-by-covid-19-1.4910100 |access-date=28 May 2020 |work=CP24 |publisher=BellMedia |date=24 April 2020 |location=Toronto ON}}</ref> Their resulting document details both broad and specific reports on neglect in the five facilities. The [[Canadian Broadcasting Corporation]] summed up the CAF's observations of Eatonville as "nothing short of horrid and inhumane as ill-trained, burned-out and, in some cases, neglectful staff coped with the growing care needs of elderly residents."<ref name="Brewster-Kapelos">{{cite news |author1=Murray Brewster |author2=Vassy Kapelos |title=Military alleges horrific conditions, abuse in pandemic-hit Ontario nursing homes |url=https://www.cbc.ca/news/politics/long-term-care-pandemic-covid-coronavirus-trudeau-1.5584960 |access-date=28 May 2020 |work=CBC News |date=26 May 2020 |location=Toronto ON}}</ref> Facility management is said to have investigated after the CAF witnessed "aggressive behaviour" by staff.<ref name="Brewster-Kapelos" /> Residents were not provided [[psychosocial]] supports for their separation from family. Staff would administer ''[[pro re nata]]'' [[narcotics]] or [[benzodiazepines]] to sedate the resident, "but when you talk to them they just say they're 'scared and feel alone like they're in jail' – no agitation or sedation required."<ref name="Brewster-Kapelos" /><ref>Brigadier General C. J. J. Mialkowski, "[https://www.macleans.ca/wp-content/uploads/2020/05/JTFC-Observations-in-LTCF-in-ON.pdf OP Laser – JTFC observations in long term care facilities in Ontario]", Headquarters 4th Canadian Division Joint Task Force (Central), 14 May 2020. Hosted by Macleans.ca, the website of ''[[Maclean's]]'' magazine, which is owned by [[St. Joseph Media]].</ref>
 ==See also==
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 {{COVID-19 pandemic in Canada}}
+{{coord|43|38|51.1|N|79|33|38.6|W|type:landmark_region:CA-ON|display=title}}
 [[Category:Buildings and structures in Toronto]]
+[[Category:Etobicoke]]
 [[Category:Nursing homes in Canada]]
-[[Category:Health in Ontario]]
+[[Category:Organizations based in Toronto]]
+[[Category:Health in Toronto]]
 [[Category:Medical and health organizations based in Ontario]]
 [[Category:COVID-19 pandemic in Canada]]