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Hushmail doesn't offer a free trial. All small Business plans include archiving. Forms are available on certain plans.
 
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{{Short description|Web-based mail service}}
{{Short description|Web-based encrypted mail service}}
{{Infobox website
{{Infobox website
| name = Hushmail
| name = Hushmail
| favicon =
| favicon =
| logo =
| logo =
| screenshot =
| screenshot =
| caption =
| caption =
| url = [https://www.hushmail.com Hushmail.com]
| url = [https://www.hushmail.com Hushmail.com]
| commercial = Yes
| commercial = Yes
| type = [[Webmail]]
| type = [[Webmail]]
| registration = Required
| registration = Required
| headquarters = Vancouver, British Columbia, Canada
| owner = Hush Communications Ltd
| owner = Hush Communications Ltd
| author = Cliff Baltzley
| author = Cliff Baltzley
| launch_date = 1999
| launch_date = 1999
| current_status = Online
| current_status = Online
| revenue =
| revenue =
| content_license = [[Proprietary software|Proprietary]]
| content_license = [[Proprietary software|Proprietary]]
}}
}}


'''Hushmail''' is an [[Encryption|encrypted]] [[Proprietary software|proprietary]] [[web-based email]] service offering [[Pretty Good Privacy|PGP]]-encrypted [[e-mail]] and [[vanity domain]] service. Hushmail uses [[OpenPGP]] standards. If [[public encryption key]]s are available to both recipient and sender (either both are Hushmail users or have uploaded PGP keys to the Hush keyserver), Hushmail can convey authenticated, encrypted messages in both directions. For recipients for whom no public key is available, Hushmail will allow a message to be encrypted by a password (with a password hint) and stored for pickup by the recipient, or the message can be sent in cleartext. In July, 2016, the company launched an iOS app that offers [[end-to-end encryption]] and full integration with the webmail settings. The company is located in [[Vancouver]], British Columbia, Canada.<ref>{{Cite web|url=http://thetyee.ca/Mediacheck/2007/11/27/E-mailDropping/|title=Private E-mail Not Hush Hush|last=Geist|first=Michael|date=2007-11-27|website=The Tyee|language=English|url-status=live|archive-url=https://archive.today/20200102110141/https://thetyee.ca/Mediacheck/2007/11/27/E-mailDropping/|archive-date=2020-01-02|access-date=2019-11-27}}</ref>
'''Hushmail''' is an [[Encryption|encrypted]] [[Proprietary software|proprietary]] [[web-based email]] service offering [[Pretty Good Privacy|PGP]]-encrypted [[e-mail]] and [[vanity domain]] service. Hushmail uses [[OpenPGP]] standards. If [[public encryption key]]s are available to both recipient and sender (either both are Hushmail users or have uploaded PGP keys to the Hush keyserver), Hushmail can convey authenticated, encrypted messages in both directions. For recipients for whom no public key is available, Hushmail will allow a message to be encrypted by a password (with a password hint) and stored for pickup by the recipient, or the message can be sent in cleartext. In July 2016, the company launched an [[iOS]] app that offers [[end-to-end encryption]] and full integration with the webmail settings. The company is located in [[Vancouver]], [[British Columbia]], [[Canada]].<ref>{{Cite web|url=http://thetyee.ca/Mediacheck/2007/11/27/E-mailDropping/|title=Private E-mail Not Hush Hush|last=Geist|first=Michael|date=2007-11-27|website=The Tyee|language=English|url-status=live|archive-url=https://archive.today/20200102110141/https://thetyee.ca/Mediacheck/2007/11/27/E-mailDropping/|archive-date=2020-01-02|access-date=2019-11-27}}</ref><ref>{{Cite web |last=Sutherland |first=Richard |date=17 November 2020 |title=Hushmail secure email review |url=https://www.techradar.com/reviews/hushmail-secure-email |access-date=2023-08-31 |website=TechRadar |language=en}}</ref>


==History==
==History==
Line 25: Line 26:
==Accounts==
==Accounts==
===Individuals===
===Individuals===
There is one type of paid account, Hushmail Premium, which provides 10GB of storage, as well as IMAP and POP3 service. Hushmail offers a two-week free trial of this account.<ref name="features">[http://www.hushmail.com/services/hushmail/features/ Hushmail – Features and Pricing] {{webarchive|url=https://web.archive.org/web/20120616181615/http://www.hushmail.com/services/hushmail/features/ |date=2012-06-16 }}</ref>
There is one type of paid account, Hushmail for Personal Use, which provides 10GB of storage, as well as [[Internet Message Access Protocol|IMAP]] and [[Post Office Protocol|POP3]] service.<ref>{{Cite web|url=https://www.hushmail.com/plans/personal/|title=Hushmail for Personal Use|website=www.hushmail.com|access-date=2024-08-29}}</ref>


===Businesses===
===Businesses===
The standard business account provides the same features as the paid individual account, plus other features like vanity domain, email forwarding, catch-all email and user admin. A standard business plan with email archiving is also available.<ref name="Business features">[https://www.hushmail.com/services/business/features/all/ – Hushmail Business Features]</ref> Features like secure forms and email archiving can be found in the healthcare and legal industry-specific plans.<ref>{{Cite web|url=https://www.hushmail.com/business/healthcare/|title=Hushmail for Healthcare|website=www.hushmail.com|access-date=2016-05-05}}</ref><ref>{{Cite web|url=https://www.hushmail.com/business/legal/|title=Hushmail for Law|website=www.hushmail.com|access-date=2016-05-05}}</ref>
The standard business account provides the same features as the paid individual account, plus other features like vanity domain, email forwarding, catch-all email, user admin, archive, and Business Associate Agreements for healthcare plans. Features like secure forms and electronic signatures are available in specific plans.<ref>{{Cite web|url=https://www.hushmail.com/plans/healthcare-hipaa-compliant-email/|title=Hushmail for Healthcare|website=www.hushmail.com|access-date=2024-08-29}}</ref><ref>{{Cite web|url=https://www.hushmail.com/plans/small-business/|title=Hushmail for Small Business|website=www.hushmail.com|access-date=2024-08-29}}</ref><ref>{{Cite web|url=https://www.hushmail.com/plans/legal/|title=Hushmail for Law|website=www.hushmail.com|access-date=2024-08-29}}</ref>


Additional security features include hidden [[IP address]]es in e-mail headers, [[two-step verification]]<ref name="Two-Step verification">[https://help.hushmail.com/entries/63282756-Two-step-verification – Two-Step Verification]</ref> and [[Health Insurance Portability and Accountability Act|HIPAA]] compliant encryption.<ref>{{cite web |title=Hushmail for Healthcare - HIPAA Compliant Encrypted Email, Web Forms & E-Signatures |url=https://www.hushmail.com/plans/healthcare-hipaa-compliant-email/ |website=hushmail.com |access-date=21 July 2022}}</ref>
Additional security features include hidden [[IP address]]es in e-mail headers, [[two-step verification]]<ref name="Two-Step verification">{{Cite web |url=https://help.hushmail.com/entries/63282756-Two-step-verification |title=– Two-Step Verification |access-date=2014-06-11 |archive-date=2014-06-25 |archive-url=https://web.archive.org/web/20140625124114/https://help.hushmail.com/entries/63282756-Two-step-verification |url-status=dead }}</ref> and [[Health Insurance Portability and Accountability Act|HIPAA]]-compliant encryption.<ref>{{cite web |title=Hushmail for Healthcare - HIPAA Compliant Encrypted Email, Web Forms & E-Signatures |url=https://www.hushmail.com/plans/healthcare-hipaa-compliant-email/ |website=hushmail.com |access-date=21 July 2022}}</ref>


===Instant messaging===
===Instant messaging===
An [[instant messaging]] service, Hush Messenger, was offered until July 1, 2011.<ref name="instantm">[https://help.hushmail.com/entries/20300582-hush-messenger-im-service-to-close-july-1-2011 Hushmail closes IM service]</ref>
An [[instant messaging]] service, Hush Messenger, was offered until July 1, 2011.<ref name="instantm">{{Cite web |url=https://help.hushmail.com/entries/20300582-hush-messenger-im-service-to-close-july-1-2011 |title=Hushmail closes IM service |access-date=2012-07-20 |archive-date=2013-10-27 |archive-url=https://web.archive.org/web/20131027154541/https://help.hushmail.com/entries/20300582-Hush-Messenger-IM-service-to-close-July-1-2011 |url-status=dead }}</ref>


==Compromises to email privacy==
==Compromises to email privacy==
{{Further|E-mail privacy}}
{{Further|E-mail privacy}}
Hushmail received favorable reviews in the press.<ref>[https://www.pcmag.com/article2/0,1895,1136652,00.asp Alternative Web Mail Review – Hushmail Premium, PC Magazine]</ref><ref>[https://www.npr.org/templates/story/story.php?storyId=5227744 E-Mail Encryption Rare in Everyday Use: NPR]</ref> It was believed that possible threats, such as demands from the legal system to reveal the content of traffic through the system, were not imminent in [[Canada]] {{En dash}} unlike the United States {{En dash}} and that if data were to be handed over, encrypted messages would be available only in encrypted form.
Hushmail received favorable reviews in the press.<ref>{{Cite web |url=https://www.pcmag.com/article2/0,1895,1136652,00.asp |title=Alternative Web Mail Review – Hushmail Premium, PC Magazine |access-date=2017-08-31 |archive-date=2009-04-14 |archive-url=https://web.archive.org/web/20090414204818/http://www.pcmag.com/article2/0,1895,1136652,00.asp |url-status=dead }}</ref><ref>[https://www.npr.org/templates/story/story.php?storyId=5227744 E-Mail Encryption Rare in Everyday Use: NPR]</ref> It was believed that possible threats, such as demands from the legal system to reveal the content of traffic through the system, were not imminent in Canada {{En dash}} unlike the United States {{En dash}} and that if data were to be handed over, encrypted messages would be available only in encrypted form.


Developments in November 2007 led to doubts amongst security-conscious users about Hushmail's security {{En dash}} specifically, concern over a [[Backdoor (computing)|backdoor]]. The issue originated with the non-Java version of the Hush system. It performed the encrypt/decrypt steps on Hush's servers, and then used SSL to transmit the data to the user. The data is available as cleartext during this small window of time, with the passphrase being capturable at this point, facilitating the decryption of all stored messages and future messages using this passphrase. Hushmail stated that the [[Java (software platform)|Java]] version is also vulnerable, in that they may be compelled to deliver a compromised [[Java applet]] to a user.<ref name="wired2" /><ref name="wired3"/>
Developments in November 2007 led to doubts amongst security-conscious users about Hushmail's security {{En dash}} specifically, concern over a [[Backdoor (computing)|backdoor]]. The issue originated with the non-Java version of the Hush system. It performed the encrypt/decrypt steps on Hush's servers, and then used SSL to transmit the data to the user. The data is available as cleartext during this small window of time, with the passphrase being capturable at this point, facilitating the decryption of all stored messages and future messages using this passphrase. Hushmail stated that the [[Java (software platform)|Java]] version is also vulnerable, in that they may be compelled to deliver a compromised [[Java applet]] to a user.<ref name="wired2" /><ref name="wired3"/>


Hushmail supplied [[cleartext]] copies of private email messages associated with several addresses at the request of law enforcement agencies under a [[Mutual Legal Assistance Treaty]] with the United States:<ref name="wired2">[http://blog.wired.com/27bstroke6/2007/11/encrypted-e-mai.html Encrypted E-Mail Company Hushmail Spills to Feds |Threat Level via Wired.com]</ref> e.g. in the case of [[United States v. Stumbo]].<ref name="wired2" /><ref name="wired3">[http://blog.wired.com/27bstroke6/hushmail-privacy.html Hushmail Privacy via Wired.com] {{webarchive|url=https://web.archive.org/web/20071110164408/http://blog.wired.com/27bstroke6/hushmail-privacy.html |date=2007-11-10 }}</ref><ref>[http://static.bakersfield.com/smedia/2007/09/25/15/steroids.source.prod_affiliate.25.pdf bakersfield.com] {{webarchive|url=https://web.archive.org/web/20080724042801/http://static.bakersfield.com/smedia/2007/09/25/15/steroids.source.prod_affiliate.25.pdf |date=2008-07-24 }}</ref> In addition, the contents of emails between Hushmail addresses were analyzed, and 12 CDs were supplied to U.S. authorities. Hushmail privacy policy states that it logs IP addresses in order "to analyze market trends, gather broad demographic information, and prevent abuse of our services."<ref>{{cite web | url = http://www.hushmail.com/privacy/ | title = Hushmail.com Privacy Policy | archiveurl = https://web.archive.org/web/20010215021918/http://www.hushmail.com/privacy/ | archivedate = 2001-02-15 | work = Hushmail.com }}</ref>
Hushmail supplied [[cleartext]] copies of private email messages associated with several addresses at the request of law enforcement agencies under a [[Mutual Legal Assistance Treaty]] with the United States:<ref name="wired2">[http://blog.wired.com/27bstroke6/2007/11/encrypted-e-mai.html Encrypted E-Mail Company Hushmail Spills to Feds |Threat Level via Wired.com]</ref> e.g. in the case of ''[[United States v. Stumbo]]''.<ref name="wired2" /><ref name="wired3">[http://blog.wired.com/27bstroke6/hushmail-privacy.html Hushmail Privacy via Wired.com] {{webarchive|url=https://web.archive.org/web/20071110164408/http://blog.wired.com/27bstroke6/hushmail-privacy.html |date=2007-11-10 }}</ref><ref>[http://static.bakersfield.com/smedia/2007/09/25/15/steroids.source.prod_affiliate.25.pdf bakersfield.com] {{webarchive|url=https://web.archive.org/web/20080724042801/http://static.bakersfield.com/smedia/2007/09/25/15/steroids.source.prod_affiliate.25.pdf |date=2008-07-24 }}</ref> In addition, the contents of emails between Hushmail addresses were analyzed, and 12 CDs were supplied to U.S. authorities. Hushmail privacy policy states that it logs IP addresses in order "to analyze market trends, gather broad demographic information, and prevent abuse of our services."<ref>{{cite web | url = http://www.hushmail.com/privacy/ | title = Hushmail.com Privacy Policy | archiveurl = https://web.archive.org/web/20010215021918/http://www.hushmail.com/privacy/ | archivedate = 2001-02-15 | work = Hushmail.com }}</ref>


Hush Communications, the company that provides Hushmail, states that it will not release any user data without a court order from the [[Supreme Court of British Columbia]], Canada, and that other countries seeking access to user data must apply to the government of Canada via an applicable Mutual Legal Assistance Treaty.<ref name="wired3"/> Hushmail states, "...that means that there is no guarantee that we will not be compelled, under a court order issued by the Supreme Court of British Columbia, Canada, to treat a user named in a court order differently, and compromise that user's privacy" and "[...]if a court order has been issued by the Supreme Court of British Columbia compelling us to reveal the content of your encrypted email, the "attacker" could be Hush Communications, the actual service provider."<ref name="hushcom1">[http://www.hushmail.com/about-security Hushmail – Free Email with Privacy – About] {{webarchive|url=https://web.archive.org/web/20071122180245/http://www.hushmail.com/about-security |date=2007-11-22 }}</ref>
Hush Communications, the company that provides Hushmail, states that it will not release any user data without a court order from the [[Supreme Court of British Columbia]], Canada and that other countries seeking access to user data must apply to the government of Canada via an applicable Mutual Legal Assistance Treaty.<ref name="wired3"/> Hushmail states, "...that means that there is no guarantee that we will not be compelled, under a court order issued by the Supreme Court of British Columbia, Canada, to treat a user named in a court order differently, and compromise that user's privacy" and "[...]if a court order has been issued by the Supreme Court of British Columbia compelling us to reveal the content of your encrypted email, the "attacker" could be Hush Communications, the actual service provider."<ref name="hushcom1">[http://www.hushmail.com/about-security Hushmail – Free Email with Privacy – About] {{webarchive|url=https://web.archive.org/web/20071122180245/http://www.hushmail.com/about-security |date=2007-11-22 }}</ref>


==See also==
==See also==
{{Portal|Internet

}}
* [[Comparison of mail servers]]
* [[Comparison of mail servers]]
* [[Comparison of webmail providers]]
* [[Comparison of webmail providers]]

Latest revision as of 17:36, 29 August 2024

Hushmail
Type of site
Webmail
HeadquartersVancouver, British Columbia, Canada
OwnerHush Communications Ltd
Created byCliff Baltzley
URLHushmail.com
CommercialYes
RegistrationRequired
Launched1999
Current statusOnline
Content license
Proprietary

Hushmail is an encrypted proprietary web-based email service offering PGP-encrypted e-mail and vanity domain service. Hushmail uses OpenPGP standards. If public encryption keys are available to both recipient and sender (either both are Hushmail users or have uploaded PGP keys to the Hush keyserver), Hushmail can convey authenticated, encrypted messages in both directions. For recipients for whom no public key is available, Hushmail will allow a message to be encrypted by a password (with a password hint) and stored for pickup by the recipient, or the message can be sent in cleartext. In July 2016, the company launched an iOS app that offers end-to-end encryption and full integration with the webmail settings. The company is located in Vancouver, British Columbia, Canada.[1][2]

History

[edit]

Hushmail was founded by Cliff Baltzley in 1999 after he left Ultimate Privacy.

Accounts

[edit]

Individuals

[edit]

There is one type of paid account, Hushmail for Personal Use, which provides 10GB of storage, as well as IMAP and POP3 service.[3]

Businesses

[edit]

The standard business account provides the same features as the paid individual account, plus other features like vanity domain, email forwarding, catch-all email, user admin, archive, and Business Associate Agreements for healthcare plans. Features like secure forms and electronic signatures are available in specific plans.[4][5][6]

Additional security features include hidden IP addresses in e-mail headers, two-step verification[7] and HIPAA-compliant encryption.[8]

Instant messaging

[edit]

An instant messaging service, Hush Messenger, was offered until July 1, 2011.[9]

Compromises to email privacy

[edit]
Further information: E-mail privacy

Hushmail received favorable reviews in the press.[10][11] It was believed that possible threats, such as demands from the legal system to reveal the content of traffic through the system, were not imminent in Canada – unlike the United States – and that if data were to be handed over, encrypted messages would be available only in encrypted form.

Developments in November 2007 led to doubts amongst security-conscious users about Hushmail's security – specifically, concern over a backdoor. The issue originated with the non-Java version of the Hush system. It performed the encrypt/decrypt steps on Hush's servers, and then used SSL to transmit the data to the user. The data is available as cleartext during this small window of time, with the passphrase being capturable at this point, facilitating the decryption of all stored messages and future messages using this passphrase. Hushmail stated that the Java version is also vulnerable, in that they may be compelled to deliver a compromised Java applet to a user.[12][13]

Hushmail supplied cleartext copies of private email messages associated with several addresses at the request of law enforcement agencies under a Mutual Legal Assistance Treaty with the United States:[12] e.g. in the case of United States v. Stumbo.[12][13][14] In addition, the contents of emails between Hushmail addresses were analyzed, and 12 CDs were supplied to U.S. authorities. Hushmail privacy policy states that it logs IP addresses in order "to analyze market trends, gather broad demographic information, and prevent abuse of our services."[15]

Hush Communications, the company that provides Hushmail, states that it will not release any user data without a court order from the Supreme Court of British Columbia, Canada and that other countries seeking access to user data must apply to the government of Canada via an applicable Mutual Legal Assistance Treaty.[13] Hushmail states, "...that means that there is no guarantee that we will not be compelled, under a court order issued by the Supreme Court of British Columbia, Canada, to treat a user named in a court order differently, and compromise that user's privacy" and "[...]if a court order has been issued by the Supreme Court of British Columbia compelling us to reveal the content of your encrypted email, the "attacker" could be Hush Communications, the actual service provider."[16]

See also

[edit]

References

[edit]
  1. ^ Geist, Michael (2007-11-27). "Private E-mail Not Hush Hush". The Tyee. Archived from the original on 2020-01-02. Retrieved 2019-11-27.
  2. ^ Sutherland, Richard (17 November 2020). "Hushmail secure email review". TechRadar. Retrieved 2023-08-31.
  3. ^ "Hushmail for Personal Use". www.hushmail.com. Retrieved 2024-08-29.
  4. ^ "Hushmail for Healthcare". www.hushmail.com. Retrieved 2024-08-29.
  5. ^ "Hushmail for Small Business". www.hushmail.com. Retrieved 2024-08-29.
  6. ^ "Hushmail for Law". www.hushmail.com. Retrieved 2024-08-29.
  7. ^ "– Two-Step Verification". Archived from the original on 2014-06-25. Retrieved 2014-06-11.
  8. ^ "Hushmail for Healthcare - HIPAA Compliant Encrypted Email, Web Forms & E-Signatures". hushmail.com. Retrieved 21 July 2022.
  9. ^ "Hushmail closes IM service". Archived from the original on 2013-10-27. Retrieved 2012-07-20.
  10. ^ "Alternative Web Mail Review – Hushmail Premium, PC Magazine". Archived from the original on 2009-04-14. Retrieved 2017-08-31.
  11. ^ E-Mail Encryption Rare in Everyday Use: NPR
  12. ^ a b c Encrypted E-Mail Company Hushmail Spills to Feds |Threat Level via Wired.com
  13. ^ a b c Hushmail Privacy via Wired.com Archived 2007-11-10 at the Wayback Machine
  14. ^ bakersfield.com Archived 2008-07-24 at the Wayback Machine
  15. ^ "Hushmail.com Privacy Policy". Hushmail.com. Archived from the original on 2001-02-15.
  16. ^ Hushmail – Free Email with Privacy – About Archived 2007-11-22 at the Wayback Machine
[edit]
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