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{{Short description|Internet forum for discussion of airline frequent-flyer programs and hotel loyalty programs}}
{{Notability|date=February 2022}}{{update|date=September 2018}}

{{Infobox dot-com company <!-- infobox source: http://www.hoovers.com/ebay/--ID --/free-co-factsheet.xhtml -->
{{update|date=September 2018}}
| name = FlyerTalk

| logo = File:FlyerTalk Vector Logo.svg
<!-- Infobox source: see {{wikidata|property|P973}} (deprecated) -->
| company_type =
{{Infobox website
| type = Online community
| name = {{PAGENAMEBASE}}
| foundation = 1998
| logo = [[File:FlyerTalk Vector Logo.svg|250px|frameless|LEFT SPEECH BUBBLE (U+1F5E8) with a thick yellow border and lowercase sans-serif dark-blue "flyertalk" text in it.]]
| founder = Randy Petersen
| logo_size =
| location_city = [[El Segundo, California]]
| logo_alt =
| location_country =
| location =
| logo_caption =
| locations =
| screenshot =
| screenshot_size =
| area_served =
| screenshot_alt =
| key_people =
| collapsible = <!-- set as "on", "y", etc, otherwise omit/leave blank. Does nothing for mobile users. -->
| industry =
| collapsetext = <!-- collapsible area's heading (default "Screenshot"); omit/leave blank if collapsible not set -->
| products =
| background = <!-- for collapsetext heading; default grey (gainsboro) -->
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| native_name =
| operating_income =
| native_name_lang = <!-- Use ISO 639-1 code, e.g. "fr" for French. For multiple names in different languages, use {{Lang|[code]|[name]}} in native_name = and leave native_name_lang = empty. -->
| net_income =
| romanized_name =
| owner =
| num_employees =
| former_name =
| company_type =
| parent = [[Internet Brands]]
| type = [[Online community]] <!-- or: | website_type = -->
| divisions =
| subsid =
| language =
| language_count =
| url = [http://www.flyertalk.com flyertalk.com]
| language_footnote =
| screenshot =
| website_type =
| traded_as =
| founded = {{Start date and age|df=yes|1998}} <!-- or: | foundation = -->
| language =
| advertising =
| dissolved =
| alexa =
| predecessor =
| registration =
| successor =
| launch_date = <!-- the date on which the website was launched-->
| headquarters = <!-- or: | location = -->
| location_city = [[El Segundo, California]]
| current_status =
| location_country = [[United States]] <!-- or: | country = -->
| footnotes =
| country_of_origin =
| intl =
| locations =
| area_served =
| owner = <!-- or: | owners = -->
| author = <!-- or: | authors / creator / creators -->
| founder = Randy Petersen
| editor = <!-- or: | editors = -->
| chairman =
| chairperson =
| president =
| CEO =
| MD =
| GM =
| key_people =
| industry =
| products =
| services =
| revenue = <!-- or: | rev = -->
| operating_income =
| international = <!-- or: | intl = -->
| net_income =
| assets =
| equity =
| employees = <!-- or: | num_employees = -->
| parent = [[Internet Brands]]
| divisions =
| subsidiaries = <!-- or: | subsid = -->
| url = {{Official URL}} <!-- {{URL|example.com}} -->
| ipv6 =
| advertising =
| commercial = <!-- "Yes", "No" or leave blank -->
| registration = <!-- or: | reg = -->
| num_users = <!-- or: | users = -->
| launch_date = {{Start date and age|df=yes|1999|02|28}} <!-- {{Start date and age|df=yes/no|YYYY|MM|DD}} -->
| current_status =
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| content_license = <!-- or: | content_licence = -->
| programming_language =
| issn = <!-- ISSN, e.g. 1085-6706 (automatically linked to https://www.WorldCat.org) -->
| eissn = <!-- eISSN, e.g. 1085-6706 (automatically linked to https://www.WorldCat.org) -->
| oclc = <!-- OCLC number, useful where an ISSN has not been allocated (automatically linked to https://www.WorldCat.org) -->
| footnotes =
}}
}}


'''FlyerTalk''' is an [[Internet forum]] for discussion of [[airline]] [[frequent-flyer program]]s, [[hotel]] [[loyalty program]]s and other issues related to travel. The site was founded in 1998 by Randy Petersen and was acquired by [[Internet Brands]] in 2007.<ref>{{cite news| last = New York Times | title = FlyerTalk Sold | url = https://www.nytimes.com/2007/03/13/business/13memos.html | accessdate=2007-03-13 | work=The New York Times | date=2007-03-13}}</ref>
'''FlyerTalk''' (stylized in [[lowercase]]) is an [[Internet forum]] for discussion of airline [[frequent-flyer program]]s, hotel [[loyalty program]]s and other issues related to travel. The site was founded in 1998 by Randy Petersen and was acquired by [[Internet Brands]] in 2007.<ref>{{cite news| last = New York Times | title = FlyerTalk Sold | url = https://www.nytimes.com/2007/03/13/business/13memos.html | accessdate=2007-03-13 | work=The New York Times | date=2007-03-13}}</ref>


==History==
==History==
According to Petersen, as editor of ''InsideFlyer'', he saw FlyerTalk as a way to allow readers to combine their knowledge into a knowledge base.<ref>{{cite news | first=Jessica | last=Tsai | title=Power to the People | date=December 2007 | url=http://www.destinationcrm.com/articles/default.asp?ArticleID=7395 | work=CRM Magazine | accessdate=2007-12-28 | archive-url=https://web.archive.org/web/20071204184455/http://www.destinationcrm.com/articles/default.asp?ArticleID=7395 | archive-date=2007-12-04 | url-status=dead }}</ref> Since then, the site has grown to more than 200 forums, 750,000 members and over 30,000,000 posts. The site has approximately 20 million page views per month and 27,000 – 52,000 daily unique visitors.
According to Petersen, as editor of ''[[InsideFlyer]]'', he saw FlyerTalk as a way to allow readers to combine their knowledge into a knowledge base.<ref>{{cite news | first=Jessica | last=Tsai | title=Power to the People | date=December 2007 | url=http://www.destinationcrm.com/articles/default.asp?ArticleID=7395 | work=CRM Magazine | accessdate=2007-12-28 | archive-url=https://web.archive.org/web/20071204184455/http://www.destinationcrm.com/articles/default.asp?ArticleID=7395 | archive-date=2007-12-04 | url-status=dead }}</ref> On 16 November 2010, Petersen stated that he would leave FlyerTalk at the end of the year;<ref>{{Cite web|url=http://www.flyertalk.com/forum/15147877-post1.html|title = FlyerTalk Forums - View Single Post - Come Fly to Me — the Great FlyerTalk Mileage Run}}</ref> then in March 2011, he launched MilePoint. MilePoint's brand was changed to [[InsideFlyer]] as Petersen started to build a global footprint with local languages in various countries around the world.<ref>{{Cite web |last=Randy Petersen |date=2015-10-04 |title=Milepoint is now InsideFlyer. |url=https://insideflyer.com/2015/10/04/milepoint-is-now-insideflyer/ |access-date=2023-03-31 |website=InsideFlyer |language=en-US}}</ref>
<ref>{{cite web |url=http://www.frequentflyerservices.com/mediakit/webflyer_flyertalk.php |title=WebFlyer :: The Frequent Flyer Authority |accessdate=2007-12-28 |archive-url=https://web.archive.org/web/20080513221306/http://www.frequentflyerservices.com/mediakit/webflyer_flyertalk.php |archive-date=2008-05-13 |url-status=dead }}</ref>
On 16 November 2010, Petersen stated that he would leave FlyerTalk at the end of the year;<ref>http://www.flyertalk.com/forum/15147877-post1.html</ref> then in March 2011, he launched MilePoint. MilePoint's brand was changed to InsideFlyer as Petersen started to build a global footprint with local languages in various countries around the world.<ref>[https://insideflyer.com/2015/10/milepoint-is-now-insideflyer/ url=https://www.usatoday.com/tech/products/story/2011-12-05/Mileage-site-Milepoint-rolls-out-welcome-for-newbies/51651930/1 | work=USA Today | title=Most Popular E-mail Newsletter | date=2011-12-05]</ref>


==Industry Use==
==Industry Use==
Some of the hotel and airline forum participants include official presences who use the site to learn about issues important to their customer base. One example of the site's influence was a wager between the [[Continental Airlines]] CEO [[Larry Kellner]] and a site member as to whether 60 or more community members would voluntarily fly (using their own miles and incurring their own out-of-pocket expenses) to a feedback meeting in Houston for the airline; 274 did.<ref>https://www.nytimes.com/2005/06/14/technology/14iht-chat.html</ref>
Some of the hotel and airline forum participants include official presences who use the site to learn about issues important to their customer base. One example of the site's influence was a wager between the [[Continental Airlines]] CEO [[Larry Kellner]] and a site member as to whether 60 or more community members would voluntarily fly (using their own miles and incurring their own out-of-pocket expenses) to a feedback meeting in Houston for the airline; 274 did.<ref>{{Cite news|url=https://www.nytimes.com/2005/06/14/technology/14iht-chat.html|title = On Board the Message Board|newspaper = The New York Times|date = 14 June 2005|last1 = Stellin|first1 = Susan}}</ref> The forum has been cited as a powerful voice in shaping airlines' reward programs<ref>{{cite web |last=Snyder |first=Brett |date=2008-05-05 |title=How Valuable is FlyerTalk? |url=https://www.cbsnews.com/news/how-valuable-is-flyertalk/ |url-status=live |archive-url=https://web.archive.org/web/20240703040406/https://www.cbsnews.com/news/how-valuable-is-flyertalk/ |archive-date=2024-07-03 |access-date=2010-04-25 |website=[[CBS News]]}}</ref><ref>{{cite news
the forum has been cited as a powerful voice in shaping airlines' reward programs <ref>{{cite web
| last = BNET
| title = How valuable is FlyerTalk?
| url= http://industry.bnet.com/travel/100044/how-valuable-is-flyertalk/
}}</ref><ref>{{cite news
| last = Toronto Globe and Mail
| last = Toronto Globe and Mail
| title = Something to Talk About
| title = Something to Talk About
Line 69: Line 103:
| last = CBS News
| last = CBS News
| title = The Frequent Flier Fanatics
| title = The Frequent Flier Fanatics
| url= http://www.cbsnews.com/stories/2007/12/30/sunday/main3656875.shtml
| url= https://www.cbsnews.com/news/the-frequent-flier-fanatics/
| date=2007-12-30
| date=2007-12-30
}}</ref>
}}</ref>
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== References==
== References==
{{Reflist|2}}
{{Reflist|30em}}


== External links ==
== External links ==
* {{official website}}
* [http://www.flyertalk.com/ FlyerTalk]


{{DEFAULTSORT:Flyertalk}}
{{DEFAULTSORT:Flyertalk}}
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[[Category:Internet properties established in 1998]]
[[Category:Internet properties established in 1998]]
[[Category:2007 mergers and acquisitions]]
[[Category:2007 mergers and acquisitions]]
[[Category:1998 establishments in the United States]]

Latest revision as of 18:30, 29 August 2024

FlyerTalk
LEFT SPEECH BUBBLE (U+1F5E8) with a thick yellow border and lowercase sans-serif dark-blue "flyertalk" text in it.
Type of site
Online community
Founded1998; 27 years ago (1998)
Headquarters
El Segundo, California
,
United States
Founder(s)Randy Petersen
ParentInternet Brands
URLwww.flyertalk.com Edit this at Wikidata
Launched28 February 1999; 25 years ago (1999-02-28)

FlyerTalk (stylized in lowercase) is an Internet forum for discussion of airline frequent-flyer programs, hotel loyalty programs and other issues related to travel. The site was founded in 1998 by Randy Petersen and was acquired by Internet Brands in 2007.[1]

History

[edit]

According to Petersen, as editor of InsideFlyer, he saw FlyerTalk as a way to allow readers to combine their knowledge into a knowledge base.[2] On 16 November 2010, Petersen stated that he would leave FlyerTalk at the end of the year;[3] then in March 2011, he launched MilePoint. MilePoint's brand was changed to InsideFlyer as Petersen started to build a global footprint with local languages in various countries around the world.[4]

Industry Use

[edit]

Some of the hotel and airline forum participants include official presences who use the site to learn about issues important to their customer base. One example of the site's influence was a wager between the Continental Airlines CEO Larry Kellner and a site member as to whether 60 or more community members would voluntarily fly (using their own miles and incurring their own out-of-pocket expenses) to a feedback meeting in Houston for the airline; 274 did.[5] The forum has been cited as a powerful voice in shaping airlines' reward programs[6][7] and as a source for novel ways to use frequent flier miles.[8][9][10]

See also

[edit]

References

[edit]
  1. ^ New York Times (2007-03-13). "FlyerTalk Sold". The New York Times. Retrieved 2007-03-13.
  2. ^ Tsai, Jessica (December 2007). "Power to the People". CRM Magazine. Archived from the original on 2007-12-04. Retrieved 2007-12-28.
  3. ^ "FlyerTalk Forums - View Single Post - Come Fly to Me — the Great FlyerTalk Mileage Run".
  4. ^ Randy Petersen (2015-10-04). "Milepoint is now InsideFlyer". InsideFlyer. Retrieved 2023-03-31.
  5. ^ Stellin, Susan (14 June 2005). "On Board the Message Board". The New York Times.
  6. ^ Snyder, Brett (2008-05-05). "How Valuable is FlyerTalk?". CBS News. Archived from the original on 2024-07-03. Retrieved 2010-04-25.
  7. ^ Toronto Globe and Mail (2008-07-23). "Something to Talk About". The Globe and Mail.
  8. ^ AOL WalletPop. "More road warriors using ff miles to get by".
  9. ^ New York Times (2008-07-13). "The miles pile up". The New York Times. Retrieved 2010-05-02.
  10. ^ CBS News (2007-12-30). "The Frequent Flier Fanatics".
[edit]
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