OpenTable: Difference between revisions
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{{short description|American internet company}} |
{{short description|American internet company}} |
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{{For|the Christian eucharistic practice|Open communion}} |
{{Use mdy dates|date=April 2024}}{{For|the Christian eucharistic practice|Open communion}} |
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{{Infobox website |
{{Infobox website |
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| name = OpenTable, Inc. |
| name = OpenTable, Inc. |
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| logo = OpenTable |
| logo = OpenTable logo.svg |
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| collapsible = yes |
| collapsible = yes |
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| collapsetext = Screenshot |
| collapsetext = Screenshot |
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| screenshot = OpenTable screenshot.jpg |
| screenshot = OpenTable screenshot.jpg |
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| type = [[Subsidiary]] |
| type = [[Subsidiary]] |
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| foundation = {{start date and age|1998|7|2}} |
| foundation = {{start date and age|1998|7|2}} |
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| founder = [[Chuck Templeton]] |
| founder = {{unbulleted list|[[Chuck Templeton]] |Sid Gorham |Eric Moe}} |
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| location_city = [[San Francisco |
| location_city = [[San Francisco, California]] |
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| location_country = |
| location_country = United States |
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| area_served = Worldwide |
| area_served = Worldwide |
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| key_people |
| key_people = {{unbulleted list|Debby Soo, '''[[Chief executive officer|CEO]]'''}} |
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| industry = [[Internet]] |
| industry = [[Internet]] |
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| services = [[Table reservation]] |
| services = [[Table reservation]] |
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| revenue = {{increase}} [[United States Dollar|US$]]190.05M (2013)<ref name=2013-10K>{{Cite web|url=https://www.sec.gov/Archives/edgar/data/1125914/000112591414000006/open201310-kdoc.htm |title=OpenTable, Inc., Annual Report on Form 10-K|date= February 21, 2014|website=SEC}}</ref> |
| revenue = {{increase}} [[United States Dollar|US$]]190.05M (2013)<ref name=2013-10K>{{Cite web|url=https://www.sec.gov/Archives/edgar/data/1125914/000112591414000006/open201310-kdoc.htm |title=OpenTable, Inc., Annual Report on Form 10-K|date= February 21, 2014|website=SEC}}</ref> |
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| operating_income = {{increase}} US$46.429M (2013)<ref name=2013-10K /> |
| operating_income = {{increase}} US$46.429M (2013)<ref name=2013-10K /> |
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| net_income = {{increase}} US$33.385M (2013)<ref name=2013-10K /> |
| net_income = {{increase}} US$33.385M (2013)<ref name=2013-10K /> |
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| assets = {{increase}} US$310.971M (2013)<ref name=2013-10K /> |
| assets = {{increase}} US$310.971M (2013)<ref name=2013-10K /> |
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| equity = {{increase}} US$230.262M (2013)<ref name=2013-10K /> |
| equity = {{increase}} US$230.262M (2013)<ref name=2013-10K /> |
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| num_employees = 1450 (2019)<ref name=2013-10K /> |
| num_employees = 1450 (2019)<ref name=2013-10K /> |
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| parent = [[Booking Holdings]] |
| parent = [[Booking Holdings]] |
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| intl = yes |
| intl = yes |
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| url = {{URL|opentable.com}} |
| url = {{URL|opentable.com}} |
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| current_status = Active |
| current_status = Active |
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| |
| locations = 10 (2016)<ref>{{cite web|url=http://www.opentable.com/about/|title=About Us|publisher=OpenTable|access-date=6 October 2016}}</ref> |
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⚫ | |||
| locations = 10 (2016)<ref>{{cite web|url=http://www.opentable.com/about/|title=About Us|publisher=OpenTable|accessdate=6 October 2016}}</ref> |
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⚫ | |||
}} |
}} |
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'''OpenTable''' is an [[Internet|online]] [[Table reservation|restaurant-reservation]] [[Social networking service|service]] company founded by [[Chuck Templeton]] |
'''OpenTable''' is an [[Internet|online]] [[Table reservation|restaurant-reservation]] [[Social networking service|service]] company founded by Sid Gorham, Eric Moe and [[Chuck Templeton]]<ref>{{cite web|title=Meal reservations online better than holding phone|website=OpenTable.com|url=https://press.opentable.com/news-releases/news-release-details/meal-reservations-online-better-holding-phone/ | date = August 25, 1999}}</ref> on July 2, 1998 and is based in [[San Francisco, California]]. |
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In 1998, |
In 1998, operations began with a limited selection of restaurants in San Francisco. Restaurants used the company's back-end software to process the reservations made on the website, resulting in a real-time reservation system for both diners and restaurants.<ref>{{cite news| last = Davis | first = Robin | title = What's New: Snag a Table From Cyberspace | work = [[San Francisco Chronicle]] | date = August 18, 1999 | url = http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/1999/08/18/FD97228.DTL&hw=opentable&sn=043&sc=581}}</ref> The service has since expanded to cover more than 55,000<ref>{{cite web|title=OpenTable|website=OpenTable.com|url=http://www.opentable.com/ | access-date = January 13, 2014}}</ref> restaurants in more than 80 countries as of 2024.<ref>[https://www.eater.com/24183263/reservations-systems-explained-tock-resy-opentable-yelp As American Express Acquires Tock, Who’s Winning the Reservation Wars?]</ref> In June 2014, the company was acquired by [[Booking Holdings|Priceline Group]] for $2.6 billion. |
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Reservations are free to end users; the company charges restaurants flat monthly and per-reservation fees for their use of the system.<ref>{{Cite news | last = Leson | first = Nancy | title = Risks and Rewards of Booking Your Table Online | work = [[The Seattle Times]] | date = August 17, 2005 | url = http://seattletimes.nwsource.com/html/foodwine/2002442487_taste17.html | access-date = July 22, 2012}}</ref> According to the company, it provides online reservations for more than 50,000 restaurants around the world and seats over 1 billion diners per year.<ref name="OpenTable">{{cite web|title=OpenTable|website=OpenTable.com|url=http://www.opentable.com/ | access-date = February 16, 2022}}</ref> |
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== History == |
== History == |
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OpenTable was founded by [[Chuck Templeton]] on |
OpenTable was founded by [[Chuck Templeton]] on July 2, 1998, and initially incorporated in California as easyeats.com, Inc.<ref>{{cite news |
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|url= https://www.nytimes.com/2007/06/18/business/18opentable.html |
|url= https://www.nytimes.com/2007/06/18/business/18opentable.html |
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|title= Restaurant Reservations Go Online |
|title= Restaurant Reservations Go Online |
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}}</ref> |
}}</ref> |
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On |
On May 21, 2009, the company held its [[initial public offering]] (IPO), on the [[NASDAQ]] stock exchange under the ticker symbol {{nasdaq|OPEN}}. The underwriters of the IPO were [[Merrill Lynch]], [[Allen & Company]], [[Stifel Nicolaus]], and [[ThinkEquity]].<ref name="investor-faq">{{cite web |access-date=2014-06-13 |url=http://investors.opentable.com/faq.cfm |title=Investor FAQs |website=OpenTable }}</ref> |
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On |
On October 1, 2010, the company acquired [[Toptable]], a restaurant reservation site in the UK.<ref>{{Cite web| title = OpenTable Acquires European Competitor TopTable for $55 Million| website= [[Mashable]] | date = September 16, 2010 | url = http://mashable.com/2010/09/16/opentable-toptable/ | first=Ben | last=Parr | access-date= July 7, 2015}}</ref> |
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On |
On January 29, 2013, the company announced that it had entered a definitive agreement to acquire Foodspotting.<ref>{{cite web|website=OpenTable|url=http://press.opentable.com/releasedetail.cfm?ReleaseID=736295 |title=OpenTable Press Release|date=29 January 2013}}</ref> |
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On |
On June 13, 2014, the company agreed to a takeover offer by [[Booking Holdings|the Priceline Group]] of $103 a share, a 46% premium on the previous day's closing stock price. The offer valued the company at $2.6 billion. Both companies said OpenTable would continue to operate as a separate business under the same management.<ref>{{cite news|title=Priceline books OpenTable for $2.6bn|url=http://www.newyorktelegraph.com/index.php/sid/222889441/scat/3a8a80d6f705f8cc/ht/Priceline-books-OpenTable-for-26bn|access-date=13 June 2014|publisher=New York Telegraph|url-status=dead|archive-url=https://web.archive.org/web/20140714194325/http://www.newyorktelegraph.com/index.php/sid/222889441/scat/3a8a80d6f705f8cc/ht/Priceline-books-OpenTable-for-26bn|archive-date=July 14, 2014}}</ref> |
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In August 2020, OpenTable named Debby Soo as its new CEO.<ref>{{Cite web|date=August 13, 2020|first=Joe|last=Guszkowski|title=OpenTable names new CEO|url=https://www.restaurantbusinessonline.com/leadership/opentable-names-new-ceo|access-date=2020-08-14|website=Restaurant Business|language=en}}</ref> |
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== Information == |
== Information == |
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=== For users === |
=== For users === |
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Users search for restaurants and reservations based on such parameters as dates, times, cuisine, and price range. Users who have registered their email address with the system will then receive a confirmation email.<ref>{{Cite news | last = Joseph | first = Scott | title = Table for 2 Is a Click Away | work = [[Orlando Sentinel]] | date = September 8, 2006 | page = E3 | url = http://www.opentable.com/info/newspage.aspx?id=212 | access-date = April 12, 2007 | archive-date = October 9, 2016 | archive-url = https://web.archive.org/web/20161009145804/http://www.opentable.com/info/newspage.aspx?id=212 | url-status = dead }}</ref> Users can also receive 100 or 1,000 points after dining that can be redeemed for discounts at member restaurants.<ref>{{Cite news | last = Lubinger | first = Bill | title = Need a Corner Table? Reservation at 7? Opentable Online Gets It for You Fast | work = [[The Plain Dealer]] | location = Cleveland | date = February 21, 2007 | url = http://www.cleveland.com/entertainment/plaindealer/restaurantrow/index.ssf?/base/entertainment/1171966953286780.xml&coll=2 | access-date = April 25, 2020 | archive-url = https://web.archive.org/web/20071212035948/http://www.cleveland.com/entertainment/plaindealer/restaurantrow/index.ssf?%2Fbase%2Fentertainment%2F1171966953286780.xml&coll=2 | archive-date = December 12, 2007 | url-status = dead }}</ref> |
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⚫ | The company also has a [[mobile application]] that allows users to find and book dinner reservations.<ref>{{Cite news | title = Open Table's Free iPhone App Finds Nearby Dining Reservations| work = [[Silicon Valley Business Journal]] | date = November 17, 2008 | url = http://www.bizjournals.com/sanfrancisco/othercities/sanjose/stories/2008/11/17/daily2.html?s=smc:3}}</ref><ref>{{Cite news | title = OpenTable Launches on Android| newspaper = [[The Washington Post]] | date = September 14, 2009 | url = https://www.washingtonpost.com/wp-dyn/content/article/2009/09/14/AR2009091402417.html | first=Greg | last=Kumparak | access-date= May 20, 2010}}</ref> |
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In April 2024, the company announced a policy change under which anonymous reviews will no longer be allowed beginning May 22. All reviews will display the user's display photo and first name at a minimum, and all existing reviews will be retroactively [[Data re-identification|deanonymized]] to meet this standard.<ref>{{Cite web |date=2024-04-12 |title=Your anonymous OpenTable reviews will soon display your first name |url=https://www.engadget.com/your-anonymous-opentable-reviews-will-soon-display-your-first-name-120006774.html |access-date=2024-04-12 |website=Engadget |language=en-US}}</ref> After receiving significant pushback, OpenTable quickly announced that it would not apply the new policy retroactively, leaving previous reviews anonymous. The start of the new policy was also pushed back to later in the year.<ref>{{Cite web |last=Hindy |first=Joe |date=April 14, 2024 |title=OpenTable Backtracks, Won't Add Real Names to Old Reviews |url=https://www.pcmag.com/news/opentable-to-swap-usernames-for-first-names-on-previously-anonymous-reviews |access-date=2024-04-14 |website=PCMAG |language=en}}</ref> |
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⚫ | The company also has a [[mobile application |
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=== For restaurants === |
=== For restaurants === |
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Restaurant owners use an Electronic Reservation Book which computerizes restaurant host-stand operations and replaces existing paper reservation systems. The system handles reservation management, table management, guest recognition, and [[email marketing]].<ref>{{cite news|url= http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=32474|archive-url= https://web.archive.org/web/20090301214920/http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=32474|url-status= dead|archive-date= March 1, 2009|title=Open Table Company Profile |access-date= March 17, 2009| work = [[Businessweek]] }}</ref> |
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== See also == |
== See also == |
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* [[List of companies based in San Francisco]] |
* [[List of companies based in San Francisco]] |
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* [[List of websites about food and drink]] |
* [[List of websites about food and drink]] |
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* [[Eveve]], restaurant reservation system company |
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== References == |
== References == |
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{{reflist |
{{reflist}} |
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{{Booking Holdings}} |
{{Booking Holdings}} |
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{{Online food ordering}} |
{{Online food ordering}} |
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{{Travel ticket search engines}} |
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{{portal bar|Companies|Internet}} |
{{portal bar|Companies|Internet}} |
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[[Category:Companies based in San Francisco]] |
[[Category:Companies based in San Francisco]] |
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[[Category:Internet properties established in 1998]] |
[[Category:Internet properties established in 1998]] |
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[[Category:Companies formerly listed on |
[[Category:Companies formerly listed on the Nasdaq]] |
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[[Category:Online retailers of the United States]] |
[[Category:Online retailers of the United States]] |
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[[Category:Restaurant guides]] |
[[Category:Restaurant guides]] |
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[[Category:Restaurant reviews]] |
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[[Category:WatchOS software]] |
[[Category:WatchOS software]] |
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[[Category:Android (operating system) software]] |
[[Category:Android (operating system) software]] |
Latest revision as of 05:52, 24 October 2024
Type of site | Subsidiary |
---|---|
Founded | July 2, 1998 |
Headquarters | , United States |
No. of locations | 10 (2016)[1] |
Area served | Worldwide |
Founder(s) |
|
Key people |
|
Industry | Internet |
Services | Table reservation |
Revenue | US$190.05M (2013)[2] |
Operating income | US$46.429M (2013)[2] |
Profit | US$33.385M (2013)[2] |
Total assets | US$310.971M (2013)[2] |
Total equity | US$230.262M (2013)[2] |
Employees | 1450 (2019)[2] |
Parent | Booking Holdings |
URL | opentable |
Current status | Active |
OpenTable is an online restaurant-reservation service company founded by Sid Gorham, Eric Moe and Chuck Templeton[3] on July 2, 1998 and is based in San Francisco, California.
In 1998, operations began with a limited selection of restaurants in San Francisco. Restaurants used the company's back-end software to process the reservations made on the website, resulting in a real-time reservation system for both diners and restaurants.[4] The service has since expanded to cover more than 55,000[5] restaurants in more than 80 countries as of 2024.[6] In June 2014, the company was acquired by Priceline Group for $2.6 billion.
Reservations are free to end users; the company charges restaurants flat monthly and per-reservation fees for their use of the system.[7] According to the company, it provides online reservations for more than 50,000 restaurants around the world and seats over 1 billion diners per year.[8]
History
[edit]OpenTable was founded by Chuck Templeton on July 2, 1998, and initially incorporated in California as easyeats.com, Inc.[9]
On May 21, 2009, the company held its initial public offering (IPO), on the NASDAQ stock exchange under the ticker symbol Nasdaq: OPEN. The underwriters of the IPO were Merrill Lynch, Allen & Company, Stifel Nicolaus, and ThinkEquity.[10]
On October 1, 2010, the company acquired Toptable, a restaurant reservation site in the UK.[11]
On January 29, 2013, the company announced that it had entered a definitive agreement to acquire Foodspotting.[12]
On June 13, 2014, the company agreed to a takeover offer by the Priceline Group of $103 a share, a 46% premium on the previous day's closing stock price. The offer valued the company at $2.6 billion. Both companies said OpenTable would continue to operate as a separate business under the same management.[13]
In August 2020, OpenTable named Debby Soo as its new CEO.[14]
Information
[edit]For users
[edit]Users search for restaurants and reservations based on such parameters as dates, times, cuisine, and price range. Users who have registered their email address with the system will then receive a confirmation email.[15] Users can also receive 100 or 1,000 points after dining that can be redeemed for discounts at member restaurants.[16]
The company also has a mobile application that allows users to find and book dinner reservations.[17][18]
In April 2024, the company announced a policy change under which anonymous reviews will no longer be allowed beginning May 22. All reviews will display the user's display photo and first name at a minimum, and all existing reviews will be retroactively deanonymized to meet this standard.[19] After receiving significant pushback, OpenTable quickly announced that it would not apply the new policy retroactively, leaving previous reviews anonymous. The start of the new policy was also pushed back to later in the year.[20]
For restaurants
[edit]Restaurant owners use an Electronic Reservation Book which computerizes restaurant host-stand operations and replaces existing paper reservation systems. The system handles reservation management, table management, guest recognition, and email marketing.[21]
See also
[edit]- List of companies based in San Francisco
- List of websites about food and drink
- Eveve, restaurant reservation system company
References
[edit]- ^ "About Us". OpenTable. Retrieved October 6, 2016.
- ^ a b c d e f "OpenTable, Inc., Annual Report on Form 10-K". SEC. February 21, 2014.
- ^ "Meal reservations online better than holding phone". OpenTable.com. August 25, 1999.
- ^ Davis, Robin (August 18, 1999). "What's New: Snag a Table From Cyberspace". San Francisco Chronicle.
- ^ "OpenTable". OpenTable.com. Retrieved January 13, 2014.
- ^ As American Express Acquires Tock, Who’s Winning the Reservation Wars?
- ^ Leson, Nancy (August 17, 2005). "Risks and Rewards of Booking Your Table Online". The Seattle Times. Retrieved July 22, 2012.
- ^ "OpenTable". OpenTable.com. Retrieved February 16, 2022.
- ^ Hafner, Katie (June 18, 2007). "Restaurant Reservations Go Online". The New York Times.
- ^ "Investor FAQs". OpenTable. Retrieved June 13, 2014.
- ^ Parr, Ben (September 16, 2010). "OpenTable Acquires European Competitor TopTable for $55 Million". Mashable. Retrieved July 7, 2015.
- ^ "OpenTable Press Release". OpenTable. January 29, 2013.
- ^ "Priceline books OpenTable for $2.6bn". New York Telegraph. Archived from the original on July 14, 2014. Retrieved June 13, 2014.
- ^ Guszkowski, Joe (August 13, 2020). "OpenTable names new CEO". Restaurant Business. Retrieved August 14, 2020.
- ^ Joseph, Scott (September 8, 2006). "Table for 2 Is a Click Away". Orlando Sentinel. p. E3. Archived from the original on October 9, 2016. Retrieved April 12, 2007.
- ^ Lubinger, Bill (February 21, 2007). "Need a Corner Table? Reservation at 7? Opentable Online Gets It for You Fast". The Plain Dealer. Cleveland. Archived from the original on December 12, 2007. Retrieved April 25, 2020.
- ^ "Open Table's Free iPhone App Finds Nearby Dining Reservations". Silicon Valley Business Journal. November 17, 2008.
- ^ Kumparak, Greg (September 14, 2009). "OpenTable Launches on Android". The Washington Post. Retrieved May 20, 2010.
- ^ "Your anonymous OpenTable reviews will soon display your first name". Engadget. April 12, 2024. Retrieved April 12, 2024.
- ^ Hindy, Joe (April 14, 2024). "OpenTable Backtracks, Won't Add Real Names to Old Reviews". PCMAG. Retrieved April 14, 2024.
- ^ "Open Table Company Profile". Businessweek. Archived from the original on March 1, 2009. Retrieved March 17, 2009.
- 1998 establishments in California
- Companies based in San Francisco
- Internet properties established in 1998
- Companies formerly listed on the Nasdaq
- Online retailers of the United States
- Restaurant guides
- WatchOS software
- Android (operating system) software
- Booking Holdings
- 2009 initial public offerings
- 2014 mergers and acquisitions
- American corporate subsidiaries