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| type = [[Public company|Public]]
| type = [[Public company|Public]]
| traded_as = {{Unbulleted list|{{NASDAQ|BLKB}}|[[S&P 400]] component}}
| traded_as = {{Unbulleted list|{{NASDAQ|BLKB}}|[[S&P 400]] component}}
| area_served = [[London, England]]<br> [[Sydney, Australia]]<br> [[Toronto, Canada]]
| area_served = {{Unbulleted list|[[London, England]]|[[Sydney, Australia]]|[[Toronto, Canada]]}}
| founder = Anthony Bakker
| key_people = Anthony Bakker, [[Organizational founder|Founder]]<br>Michael Gianoni, [[Chief Executive Officer|CEO]]
| key_people = Mike Gianoni ([[Chief Executive Officer|CEO]])
| industry = [[Software|Software publishing]]
| industry = [[Software|Software publishing]]
| foundation = [[New York, New York|New York]] (1981)
| foundation = {{Start date and age|1981}}, in [[New York City]]
| location = 65 Fairchild Street, [[Charleston, South Carolina|Charleston]], [[South Carolina]], [[United States]] 29492-7505
| hq_location = [[Charleston, South Carolina]], U.S.
| revenue = {{increase}} {{US$|1.06 billion|link=yes}} (2022)
| operating_income = {{decrease}} {{US$|-28 million}} (2022)
| net_income = {{decrease}} {{US$|-45 million}} (2022)
| assets = {{increase}} {{US$|2.99 billion}} (2022)
| equity = {{increase}} {{US$|744 million}} (2022)
| num_employees = {{circa|3,200}} (2022)
| homepage = {{Official URL}}
| homepage = {{Official URL}}
| footnotes = <ref name=AR>{{cite web |url=https://www.sec.gov/ix?doc=/Archives/edgar/data/1280058/000128005823000006/blkb-20221231.htm |title=Blackbaud, Inc. 2022 Annual Report (Form 10-K) |date=February 24, 2023 |publisher=[[U.S. Securities and Exchange Commission]]}}</ref>
}}
}}


'''Blackbaud''' ([[NASDAQ]]:BLKB) is a [[cloud computing]] provider that serves the social good community—[[nonprofits]], foundations, corporations, education institutions, healthcare organizations, [[religious organization]]s, and individual change agents. Its products focus on fundraising, website management, CRM, analytics, financial management, ticketing, and education administration.<ref name="blackbaud10k">{{cite web|url=https://www.sec.gov/Archives/edgar/data/1280058/000128005815000007/form10-k2014.htm|title=Blackbaud Inc Form 10-K|publisher=Securities and Exchange Commission|accessdate=February 25, 2015}}</ref><ref name=newyorktimes1>{{cite news|url=https://www.nytimes.com/2010/11/30/technology/30jumo.html?_r=0|title=A Facebook Founder Begins a Social Network Focused on Charities|newspaper=New York Times|accessdate=January 24, 2014}}</ref><ref name=newyorktimes2>{{cite news|url=https://www.nytimes.com/2009/09/18/business/18adco.html|title=Making a New Appeal Using Vintage Items|newspaper=New York Times|accessdate=January 24, 2014}}</ref><ref name=usatoday>{{cite news|url=https://www.usatoday.com/story/news/nation/2012/12/13/charities-givingtuesday/1768573/|title=Charities get cash boost from #GivingTuesday|newspaper=USA Today|accessdate=January 24, 2014}}</ref><ref name="wallstreetjournal">{{cite news|url=https://www.wsj.com/news/articles/SB10001424052970204555904577166491301247200|title=Blackbaud to Acquire Software Company Convio|newspaper=Wall Street Journal|accessdate=January 24, 2014}}</ref>
'''Blackbaud, Inc.''' is a [[cloud computing]] provider that supports [[nonprofits]], foundations, corporations, education institutions, healthcare organizations, [[religious organization]]s, and individual change agents. Its products focus on fundraising, website management, CRM, analytics, financial management, ticketing, and education administration.<ref name="blackbaud10k">{{cite web|url=https://www.sec.gov/Archives/edgar/data/1280058/000128005815000007/form10-k2014.htm|title=Blackbaud Inc Form 10-K|publisher=Securities and Exchange Commission|accessdate=February 25, 2015}}</ref><ref name=newyorktimes1>{{cite news|url=https://www.nytimes.com/2010/11/30/technology/30jumo.html?_r=0|title=A Facebook Founder Begins a Social Network Focused on Charities|newspaper=New York Times|date=November 30, 2010 |accessdate=January 24, 2014|last1=Wortham |first1=Jenna }}</ref><ref name=newyorktimes2>{{cite news|url=https://www.nytimes.com/2009/09/18/business/18adco.html|title=Making a New Appeal Using Vintage Items|newspaper=New York Times|date=September 18, 2009 |accessdate=January 24, 2014|last1=Newman |first1=Andrew Adam }}</ref><ref name=usatoday>{{cite news|url=https://www.usatoday.com/story/news/nation/2012/12/13/charities-givingtuesday/1768573/|title=Charities get cash boost from #GivingTuesday|newspaper=USA Today|accessdate=January 24, 2014}}</ref><ref name="wallstreetjournal">{{cite news|url=https://www.wsj.com/news/articles/SB10001424052970204555904577166491301247200|title=Blackbaud to Acquire Software Company Convio|newspaper=Wall Street Journal|accessdate=January 24, 2014}}</ref>


Blackbaud's flagship product is a fundraising [[SQL]] database software, Raiser's Edge.<ref name="blackbaud10k" /> Revenue from the sale of Raiser's Edge and related services accounted for thirty percent of Blackbaud's total revenue in 2012.<ref name="blackbaud10k" /> Other products and services include Blackbaud Enterprise CRM, Altru, Financial Edge, Education Edge, Blackbaud NetCommunity, eTapestry, Luminate Online, Luminate CRM, Friends Asking Friends.<ref name="blackbaud10k" /> In addition, Blackbaud offers consultancy services to nonprofit organizations.<ref name="blackbaud10k" />
Blackbaud's flagship product is a fundraising [[SQL]] database software, Raiser's Edge.<ref name="blackbaud10k" /> Revenue from the sale of Raiser's Edge and related services accounted for thirty percent of Blackbaud's total revenue in 2012.<ref name="blackbaud10k" /> Other products and services include Blackbaud Enterprise CRM, Altru, Financial Edge, Education Edge, Blackbaud NetCommunity, {{Proper name|eTapestry}}, Luminate Online, Luminate CRM, Friends Asking Friends.<ref name="blackbaud10k" /> In addition, Blackbaud offers consultancy services to nonprofit organizations.<ref name="blackbaud10k" />


Blackbaud was founded in 1981 by Anthony Bakker.<ref name="blackbaud10k" /><ref name="internationaldirectory">{{cite news|title=Blackbaud, Inc.|publisher=International Directory of Company Histories|editor=Jay P. Pederson|volume=85|year=2007|pages=34–37}}</ref> The company is headquartered in [[Charleston, South Carolina]].<ref name=":0">{{Cite web|title=Contact Us|url=https://blackbaud.sitefinity.cloud/company/contact-us|access-date=2021-10-05|website=Blackbaud|language=en}}</ref> It has regional offices in [[Austin, Texas]]; [[Plano, Texas]]; [[Saint Paul, Minnesota|St. Paul, Minnesota]]; and [[Bedford, New Hampshire]].<ref name=":0" /> Internationally, Blackbaud has offices in [[London|London, England]]; [[Sydney|Sydney, Australia]] and [[Glasgow|Glasgow, Scotland.]]<ref name=":0" />
Blackbaud was founded in 1981 by Anthony Bakker.<ref name="blackbaud10k" /><ref name="internationaldirectory">{{cite news|title=Blackbaud, Inc.|publisher=International Directory of Company Histories|editor=Jay P. Pederson|volume=85|year=2007|pages=34–37}}</ref> The company is headquartered in [[Charleston, South Carolina]].<ref name=":0">{{Cite web|title=Contact Us|url=https://blackbaud.sitefinity.cloud/company/contact-us|access-date=2021-10-05|website=Blackbaud|language=en}}</ref> Blackbaud went to a remote-first approach for employees in 2021, closing all of its regional offices while keeping its Charleston headquarters.<ref>{{cite web |title=Blackbaud Transitions to a Remote-First Workforce Approach |url=https://www.blackbaud.com/newsroom/article/2021/11/01/blackbaud-transitions-to-a-remote-first-workforce-approach}}</ref>


Michael Gianoni is Blackbaud's [[chief executive officer|CEO]].<ref name="wtoc">{{cite web|url=http://www.wtoc.com/story/23962016/blackbaud-gets-new-ceo|title=Blackbaud names new president, chief executive officer|date=13 November 2013}}</ref>
Mike Gianoni is Blackbaud's [[chief executive officer|CEO]].<ref name="wtoc">{{cite web|url=http://www.wtoc.com/story/23962016/blackbaud-gets-new-ceo|title=Blackbaud names new president, chief executive officer|date=13 November 2013}}</ref>


==History==
==History==
Blackbaud's history traces back to 1981, when Blackbaud founder Anthony Bakker developed a computerized billing system for the [[Nightingale-Bamford School]] in [[Manhattan]], [[New York City]].<ref name="internationaldirectory" /><ref name="postandcourier97">{{cite news|title=Blackbaud carves out its own corner of competitive computer market|publisher=The (Charleston, SC) Post and Courier|date=October 13, 1997|author=John P. McDermott}}</ref> By 1982, Bakker's expanded client list allowed him to quit his day job as a banker and he incorporated Blackbaud Microsystems.<ref name="internationaldirectory" /><ref name="postandcourier97" /> Bakker's new company was headquartered in [[New York City]].<ref name="internationaldirectory" /><ref name="postandcourier97" /> Blackbaud's first product was Student Billing, an accounts receivable system geared toward private [[primary education|grade schools]].<ref name="internationaldirectory" /> The company's flagship product, The Raiser's Edge, was developed from its Student Billing product.<ref name="internationaldirectory" /><ref name="postandcourier97" />
Blackbaud's history traces back to 1981, when Blackbaud founder Anthony Bakker developed a computerized billing system for the [[Nightingale-Bamford School]] in [[Manhattan]], [[New York City]].<ref name="internationaldirectory" /><ref name="postandcourier97">{{cite news|title=Blackbaud carves out its own corner of competitive computer market|publisher=The (Charleston, SC) Post and Courier|date=October 13, 1997|author=John P. McDermott}}</ref> By 1982, Bakker's expanded client list allowed him to quit his day job as a banker, and he incorporated Blackbaud Microsystems.<ref name="internationaldirectory" /><ref name="postandcourier97" /> Bakker's new company was headquartered in [[New York City]].<ref name="internationaldirectory" /><ref name="postandcourier97" /> Blackbaud's first product was Student Billing, an accounts receivable system geared toward private [[primary education|grade schools]].<ref name="internationaldirectory" /> The company's flagship product, The Raiser's Edge, was developed from its Student Billing product.<ref name="internationaldirectory" /><ref name="postandcourier97" />


The company had 75 employees in 1989, when it decided to relocate from New York City due to high operational costs. Blackbaud relocated to [[Mount Pleasant, South Carolina]], with the help of a $750,000 business loan.<ref name="postandcourier97" /> Of the company's original 75 employees, 30 remained in a support and training office in New York City and 15 relocated to Blackbaud's new South Carolina headquarters. In 1992, the company outgrew its Mount Pleasant headquarters and relocated to [[North Charleston, South Carolina]].<ref name="postandcourier97" />
The company had 75 employees in 1989, when it decided to relocate from New York City due to high operational costs. Blackbaud relocated to [[Mount Pleasant, South Carolina]], with the help of a $750,000 business loan.<ref name="postandcourier97" /> Of the company's original 75 employees, 30 remained in a support and training office in New York City and 15 relocated to Blackbaud's new South Carolina headquarters. In 1992, the company outgrew its Mount Pleasant headquarters and relocated to [[North Charleston, South Carolina]].<ref name="postandcourier97" />
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Blackbaud successfully completed its [[initial public offering]] in 2004. Sixteen months later, in November 2005, [[Marc Chardon]] replaced Sywolski as Blackbaud CEO.<ref name="crnCEO">{{cite web|url=http://www.crn.com.au/News/25592,blackbaud-names-microsoft-exec-as-ceo.aspx|title=Blackbaud names Microsoft exec as CEO|publisher=CRN|accessdate=January 24, 2014}}</ref><ref name="seattlepi">{{cite web|url=http://www.seattlepi.com/business/article/Microsoft-executive-leaves-for-Blackbaud-1186876.php|title=Microsoft executive leaves for Blackbaud|author=J. Kyle Foster|publisher=Bloomberg News|accessdate=January 24, 2014}}</ref> Chardon had previously served as [[chief financial officer]] of [[Microsoft|Microsoft's]] information worker group, which developed [[Microsoft Office]] among other products.<ref name="crnCEO" /><ref name="seattlepi" />
Blackbaud successfully completed its [[initial public offering]] in 2004. Sixteen months later, in November 2005, [[Marc Chardon]] replaced Sywolski as Blackbaud CEO.<ref name="crnCEO">{{cite web|url=http://www.crn.com.au/News/25592,blackbaud-names-microsoft-exec-as-ceo.aspx|title=Blackbaud names Microsoft exec as CEO|publisher=CRN|accessdate=January 24, 2014}}</ref><ref name="seattlepi">{{cite web|url=http://www.seattlepi.com/business/article/Microsoft-executive-leaves-for-Blackbaud-1186876.php|title=Microsoft executive leaves for Blackbaud|author=J. Kyle Foster|publisher=Bloomberg News|accessdate=January 24, 2014}}</ref> Chardon had previously served as [[chief financial officer]] of [[Microsoft|Microsoft's]] information worker group, which developed [[Microsoft Office]] among other products.<ref name="crnCEO" /><ref name="seattlepi" />


Blackbaud acquired Campagne Associates in 2006.<ref name="nonprofitnewsCA">{{cite web|url=http://www.nonprofitnews.com/archive/102481|title=Blackbaud buys Campagne Associates|publisher=Philanthropy Journal|accessdate=January 24, 2014|url-status=dead|archive-url=https://web.archive.org/web/20140202221326/http://www.nonprofitnews.com/archive/102481|archive-date=February 2, 2014|df=mdy-all}}</ref><ref name="cophilanthropy">{{cite web|url=http://philanthropy.com/article/Blackbaud-Software-Company/62847/|author=Holly Hall|title=Blackbaud Software Company Buys a Struggling Competitor|publisher=The Chronicle of Philanthropy|accessdate=January 24, 2014}}</ref> The company added both Target Software and Target Analysis Group in 2007.<ref name="dmnews">{{cite web|url=http://www.dmnews.com/blackbaud-acquires-target-software-and-target-analysis-group/article/94155/|title=Blackbaud acquires Target Software and Target Analysis Group|publisher=Direct Marketing News|accessdate=January 24, 2014}}</ref> Target Software developed large-scale database management solutions while the Target Analysis Group focused primarily on [[data mining]] for nonprofits.<ref name="dmnews" /> Later that year, Blackbaud also acquired eTapestry, an online donor management tool.<ref name="nonprofittimes">{{cite web|url=http://www.thenonprofittimes.com/news-articles/blackbaud-s-acquisition-of-etapestry/|title=Blackbaud's Acquisition Of eTapestry|publisher=The Non Profit Times|accessdate=January 24, 2014}}</ref>
Blackbaud acquired Campagne Associates in 2006.<ref name="nonprofitnewsCA">{{cite web|url=http://www.nonprofitnews.com/archive/102481|title=Blackbaud buys Campagne Associates|publisher=Philanthropy Journal|accessdate=January 24, 2014|url-status=dead|archive-url=https://web.archive.org/web/20140202221326/http://www.nonprofitnews.com/archive/102481|archive-date=February 2, 2014|df=mdy-all}}</ref><ref name="cophilanthropy">{{cite web|url=http://philanthropy.com/article/Blackbaud-Software-Company/62847/|author=Holly Hall|title=Blackbaud Software Company Buys a Struggling Competitor|publisher=The Chronicle of Philanthropy|accessdate=January 24, 2014}}</ref> The company added both Target Software and Target Analysis Group in 2007.<ref name="dmnews">{{cite web|url=http://www.dmnews.com/blackbaud-acquires-target-software-and-target-analysis-group/article/94155/|title=Blackbaud acquires Target Software and Target Analysis Group|publisher=Direct Marketing News|accessdate=January 24, 2014}}</ref> Target Software developed large-scale database management solutions, while the Target Analysis Group focused primarily on [[data mining]] for nonprofits.<ref name="dmnews" /> Later that year, Blackbaud also acquired {{Proper name|eTapestry}}, an online donor management tool.<ref name="nonprofittimes">{{cite web|url=http://www.thenonprofittimes.com/news-articles/blackbaud-s-acquisition-of-etapestry/|title=Blackbaud's Acquisition Of eTapestry|publisher=The Non Profit Times|accessdate=January 24, 2014}}</ref>


Blackbaud acquired Kintera in 2008.<ref name="nonprofittimesconvio">{{cite web|url=http://www.thenonprofittimes.com/news-articles/blackbaud-to-acquire-convio-for-275-million/|title=Blackbaud To Acquire Convio For $275 Million|publisher=The Non Profit Times|accessdate=January 24, 2014}}</ref> In 2012, the company acquired [[Convio]].<ref name="wallstreetjournal" /><ref name="cophilanthropy" />
Blackbaud acquired Kintera in 2008.<ref name="nonprofittimesconvio">{{cite web|url=http://www.thenonprofittimes.com/news-articles/blackbaud-to-acquire-convio-for-275-million/|title=Blackbaud To Acquire Convio For $275 Million|publisher=The Non Profit Times|accessdate=January 24, 2014}}</ref> In 2012, the company acquired [[Convio]].<ref name="wallstreetjournal" /><ref name="cophilanthropy" />
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In early 2013, Blackbaud announced that CEO Marc Chardon would leave the company by the end of that year.<ref name="postandcourierChardon">{{cite news|url=http://www.postandcourier.com/article/20130310/PC05/130319951/1010/outgoing-blackbaud-ceo-marc-chardon-talks-about-his-tenure-departure|title=Outgoing Blackbaud CEO Marc Chardon talks about his tenure, departure|newspaper=The Post and Courier|accessdate=January 24, 2014}}</ref> Anthony Boor became Blackbaud's interim [[chief executive officer|CEO]] in August 2013.<ref name="postandcourierCEO">{{cite news|url=http://www.postandcourier.com/article/20130826/PC05/130829471/1010/blackbaud-names-interim-ceo-chardon-leaving-sooner-than-thought|title=Updated: Charleston software giant Blackbaud names interim leader as CEO steps down early|newspaper=The Post and Courier|accessdate=January 24, 2014}}</ref><ref name="nonprofittimesCEO">{{cite web|url=http://www.thenonprofittimes.com/news-articles/blackbaud-appoints-interim-ceo/|title=Blackbaud Appoints Interim CEO|publisher=The Non Profit Times|accessdate=January 24, 2014}}</ref> Boor joined Blackbaud as the company's [[chief financial officer]] in 2011.<ref name="nonprofittimesCEO" /> He was credited with leading Blackbaud's acquisition of Convio.<ref name="nonprofittimesCEO" />
In early 2013, Blackbaud announced that CEO Marc Chardon would leave the company by the end of that year.<ref name="postandcourierChardon">{{cite news|url=http://www.postandcourier.com/article/20130310/PC05/130319951/1010/outgoing-blackbaud-ceo-marc-chardon-talks-about-his-tenure-departure|title=Outgoing Blackbaud CEO Marc Chardon talks about his tenure, departure|newspaper=The Post and Courier|accessdate=January 24, 2014}}</ref> Anthony Boor became Blackbaud's interim [[chief executive officer|CEO]] in August 2013.<ref name="postandcourierCEO">{{cite news|url=http://www.postandcourier.com/article/20130826/PC05/130829471/1010/blackbaud-names-interim-ceo-chardon-leaving-sooner-than-thought|title=Updated: Charleston software giant Blackbaud names interim leader as CEO steps down early|newspaper=The Post and Courier|accessdate=January 24, 2014}}</ref><ref name="nonprofittimesCEO">{{cite web|url=http://www.thenonprofittimes.com/news-articles/blackbaud-appoints-interim-ceo/|title=Blackbaud Appoints Interim CEO|publisher=The Non Profit Times|accessdate=January 24, 2014}}</ref> Boor joined Blackbaud as the company's [[chief financial officer]] in 2011.<ref name="nonprofittimesCEO" /> He was credited with leading Blackbaud's acquisition of Convio.<ref name="nonprofittimesCEO" />


Michael Gianoni was named the new president and CEO for Blackbaud in November 2013.<ref name="wtoc" />
Mike Gianoni was named the new president and CEO for Blackbaud in November 2013.<ref name="wtoc" />


Blackbaud acquired MicroEdge in 2014 for $160 million.<ref>{{Cite news|url=https://www.philanthropy.com/article/Blackbaud-Extends-Reach-With/152657|title=Blackbaud Extends Reach With $160-Million Acquisition of MicroEdge|date=2014-09-05|work=The Chronicle of Philanthropy|access-date=2017-10-15}}</ref> MicroEdge was a software provider to foundations, with about 2,000 customers.
Blackbaud acquired MicroEdge in 2014 for $160 million.<ref>{{Cite news|url=https://www.philanthropy.com/article/Blackbaud-Extends-Reach-With/152657|title=Blackbaud Extends Reach With $160-Million Acquisition of MicroEdge|date=2014-09-05|work=The Chronicle of Philanthropy|access-date=2017-10-15}}</ref> MicroEdge was a software provider to foundations, with about 2,000 customers.
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=== Cyber attack ===
=== Cyber attack ===
In May 2020, Blackbaud fell victim to a [[cyber attack]]. Customer data was stolen and Blackbaud paid the criminals a ransom in exchange for "credible confirmation" that the stolen data was deleted.<ref>{{Cite web|url=https://www.thenonprofittimes.com/npt_articles/breaking-blackbaud-hacked-ransom-paid/|title=Blackbaud Hacked, Ransom Paid|website=The NonProfit Times|access-date=2020-07-18}}</ref> Customers who were affected include at least twenty universities and charities based in the United Kingdom, the United States, the Netherlands and Canada.<ref>{{cite news|url=https://www.bbc.co.uk/news/technology-53528329|work=[[BBC News]]|date=24 July 2020|title=Blackbaud hack: More UK universities confirm breach}}</ref><ref>{{cite web |last1=Collet |first1=Karen |title=Cyberattack on Blackbaud |url=https://www.tudelft.nl/en/2020/alumni/cyberattack-on-blackbaud/ |website=tudelft.nl |publisher=TU Delft |accessdate=12 August 2020}}</ref><ref>{{cite web |last1=Waterlander |first1=Annelies |title=Data security incident at supplier Blackbaud - News - Universiteit Utrecht |url=https://www.uu.nl/en/news/data-security-incident-at-supplier-blackbaud |website=www.uu.nl |publisher=Utrecht University |accessdate=12 August 2020 |language=en}}</ref> Blackbaud externally disclosed the incident in July 2020,<ref>{{Cite web|url=https://www.blackbaud.com/securityincident|title=Security Incident|website=blackbaud.com|access-date=2020-07-18}}</ref> weeks after the company learned about the attack. Blackbaud received criticism for paying the hackers' ransom and its delay in disclosing the attack, as large data breaches must be reported to data authorities within 72 hours of learning about an incident under European [[General Data Protection Regulation]]s.<ref>{{cite news|url=https://www.bbc.co.uk/news/technology-53516413|title=Blackbaud Hack: Universities lose data to ransomware attack|work=[[BBC News]]|date=23 July 2020}}</ref> In a September 29, 2020 [[Form 8-K]] filing, Blackbaud CFO Tony Boor admitted, contrary to earlier claims, that customer "bank account information, social security numbers, usernames and/or passwords" were compromised.<ref>{{cite news|url=https://www.theregister.com/2020/10/01/blackbaud_ransomeware_data|title=Cloud biz Blackbaud admits ransomware crims may have captured folks' bank info, months after saying that everything's fine|publisher=[[The Register]]|date=1 October 2020}}</ref>
In May 2020, Blackbaud fell victim to a [[cyber attack]]. Customer data was stolen, and Blackbaud paid the criminals a ransom in exchange for "credible confirmation" that the stolen data was deleted.<ref>{{Cite web|url=https://www.thenonprofittimes.com/npt_articles/breaking-blackbaud-hacked-ransom-paid/|title=Blackbaud Hacked, Ransom Paid|website=The NonProfit Times|access-date=2020-07-18}}</ref> Over 100 customers were affected, including at least twenty universities and charities based in the United Kingdom, the United States, the Netherlands and Canada.<ref>{{cite news|url=https://www.bbc.co.uk/news/technology-53528329|work=[[BBC News]]|date=24 July 2020|title=Blackbaud hack: More UK universities confirm breach}}</ref><ref name=cw-20200730>{{cite news |url=https://www.computerweekly.com/news/252486910/List-of-Blackbaud-breach-victims-tops-120 |title=List of Blackbaud breach victims tops 120 |last=Scroxton |first=Alex |newspaper=Computer Weekly |date=30 July 2020 |access-date=16 March 2023}}</ref> Blackbaud externally disclosed the incident in July 2020,<ref>{{Cite web|url=https://www.blackbaud.com/securityincident|title=Security Incident|website=blackbaud.com|access-date=2020-07-18}}</ref> weeks after the company learned about the attack. Blackbaud received criticism for paying the hackers' ransom and its delay in disclosing the attack, as large data breaches must be reported to data authorities within 72 hours of learning about an incident under European [[General Data Protection Regulation]]s.<ref>{{cite news|url=https://www.bbc.co.uk/news/technology-53516413|title=Blackbaud Hack: Universities lose data to ransomware attack|work=[[BBC News]]|date=23 July 2020}}</ref> In a September 29, 2020 [[Form 8-K]] filing, Blackbaud CFO Tony Boor admitted, contrary to earlier claims, that customer "bank account information, social security numbers, usernames and/or passwords" were compromised.<ref>{{cite news|url=https://www.theregister.com/2020/10/01/blackbaud_ransomeware_data|title=Cloud biz Blackbaud admits ransomware crims may have captured folks' bank info, months after saying that everything's fine|publisher=[[The Register]]|date=1 October 2020}}</ref>


In their quarterly filing to the [[U.S. Securities and Exchange Commission | SEC]] in August 2020, the company failed to disclose that donor bank account information and [[Social Security number]]s had been accessed by the attacker. In March 2023, the SEC fined Blackbaud $3 million for this omission.<ref name=reuters-20230309>{{cite news |url=https://www.reuters.com/technology/software-firm-blackbaud-pay-3-mln-misleading-disclosures-ransomware-attack-sec-2023-03-09/ |title=Software firm Blackbaud to pay $3 mln for misleading disclosures on ransomware attack - SEC |last1=Singh |first1=Kanishka |last2=Prentice |first2=Chris |publisher=Reuters |url-access=limited |date=9 March 2023 |access-date=16 March 2023 |archive-url=https://web.archive.org/web/20230311150759/https://www.reuters.com/technology/software-firm-blackbaud-pay-3-mln-misleading-disclosures-ransomware-attack-sec-2023-03-09 |archive-date=11 March 2023 |url-status=live}}</ref><ref name=sec-20230309>{{cite press release |url=https://www.sec.gov/news/press-release/2023-48 |title=SEC Charges Software Company Blackbaud Inc. for Misleading Disclosures About Ransomware Attack That Impacted Charitable Donors |publisher=Securities and Exchange Commission |date=9 March 2023 |access-date=16 March 2023 |archive-url=https://web.archive.org/web/20230310052255/https://www.sec.gov/news/press-release/2023-48 |archive-date=10 March 2023 |url-status=live}}</ref>
==Criticism==

Blackbaud were criticised in the wake of the [[Robb Elementary School shooting]] for its links with the [[National Rifle Association]].<ref>{{cite news |last1=May |first1=Melanie |title=Blackbaud faces backlash for working with NRA |url=https://fundraising.co.uk/2022/06/09/blackbaud-faces-backlash-for-working-with-nra/ |access-date=22 June 2022 |work=UK Fundraising |date=9 June 2022}}</ref>
In October 2023, Blackbaud settled claims arising from the 2020 ransomware attack with 49 US states (excluding California) and the [[Washington, D.C. | District of Columbia]] for $49.5M.<ref>{{cite web |title=Blackbaud to Pay $49.5 Million in Data Breach Settlement |url=https://www.huntonprivacyblog.com/2023/10/12/blackbaud-to-pay-49-5-million-in-data-breach-settlement/ |website=Hunton Andrews Kurth Privacy & Information Security Law Blog |date=2023-10-12 |accessdate=2024-02-05}}</ref> The agreement also mandates enhanced breach notification processes, extra cybersecurity training, improved encryption, and external compliance evaluations.<ref>{{cite web |title=Blackbaud Settles Multistate Investigation Related to Data Breach for $49.5 Million |url=https://www.kelleydrye.com/viewpoints/blogs/ad-law-access/blackbaud-settles-multistate-investigation-related-to-data-breach-for-49-5-million |website=Kelley Drye Ad Law Access blog |date=2023-10-13 |accessdate=2024-02-05}}</ref>

In February 2024, the [[Federal Trade Commission | FTC]] announced a settlement with Blackbaud to improve its data handling, including establishing a data retention policy and deleting unneeded personal information, and to update its data protection practices.<ref>{{cite web |title=Blackbaud settles with FTC after that IT breach exposed millions of people's info |url=https://www.theregister.com/2024/02/02/ftc_blackbaud_settlement/ |website=The Register |date=2024-02-02 |accessdate=2024-02-05}}</ref><ref>{{cite web |title=FTC orders Blackbaud to overhaul ‘reckless’ security practices in wake of 2020 breach |url=https://techcrunch.com/2024/02/02/ftc-blackbaud-reckless-security-practices/ |website=TechCrunch |date=2024-02-02 |accessdate=2024-02-05}}</ref><ref>{{cite web |title=Blackbaud Decision and Order |url=https://www.documentcloud.org/documents/24400259-blackbaud-do |website=DocumentCloud |accessdate=2024-02-05}}</ref>

Blackbaud faces class actions from clients in South Carolina and Massachusetts.<ref name=tca-20210818>{{cite web |url=https://topclassactions.com/lawsuit-settlements/privacy/data-breach/blackbaud-data-breach-class-action-trimmed-claims-co-misrepresented-scope-of-hack-will-proceed/ |title=Blackbaud Data Breach Class Action Trimmed, Claims Co Misrepresented Scope of Hack Will Proceed |last=Jewett |first=Abraham |website=Top Class Actions |date=18 August 2021 |access-date=16 March 2023 |archive-url=https://web.archive.org/web/20230920101139/https://topclassactions.com/lawsuit-settlements/privacy/data-breach/blackbaud-data-breach-class-action-trimmed-claims-co-misrepresented-scope-of-hack-will-proceed/ |archive-date=20 September 2023 |url-status=live}}</ref><ref name=bl-20220629>{{cite news |url=https://news.bloomberglaw.com/privacy-and-data-security/blackbaud-must-face-data-breach-claims-under-massachusetts-law |title=Blackbaud Must Face Data Breach Claims Under Massachusetts Law |last=Hawkins |first=Samantha |work=Bloomberg Law |date=29 June 2022 |access-date=16 March 2023 |archive-url=https://web.archive.org/web/20230920100909/https://news.bloomberglaw.com/privacy-and-data-security/blackbaud-must-face-data-breach-claims-under-massachusetts-law |archive-date=20 September 2023 |url-status=live}}</ref>


==Products==
==Products==
Blackbaud creates [[software]] that helps nonprofits with [[customer relationship management|Customer Relationship Management (CRM)]], marketing campaigns, fundraising, finance and accounting, and analytics.<ref>{{cite web|url=http://www.mystatesman.com/news/business/software-maker-blackbaud-continues-to-grow-austin-/nX7R5/?icmp=statesman_internallink_textlink_apr2013_statesmanstubtomystatesman_launch|title=Software maker Blackbaud continues to grow Austin presence|author=Lori Hawkins|date=2013-06-02|work=Austin American Statesman|accessdate=2014-03-31}}</ref><ref name="FinancialEdgeNXT">{{Cite web|url=https://www.blackbaud.com/nonprofit-accounting-software/financial-edge-nxt|title=Accounting Software for Nonprofits {{!}} Financial Edge NXT |website=Blackbaud.com|access-date=2017-08-29}}</ref> The company has three CRM offerings: The Raiser's Edge NXT, Blackbaud CRM and Luminate CRM.<ref name=zdnet.com>{{cite web|title=CRM Watchlist 2014: For the 1st time ever: The Watchlist Elite, Part I|author=Paul Greenberg|work=ZDNet|date=2014-01-29|accessdate=2014-03-31|url=http://www.zdnet.com/crm-watchlist-2014-for-the-1st-time-ever-the-watchlist-elite-part-i-7000025700/}}</ref> Blackbaud CRM is a [[web-based]] platform that is the company's lead offering for larger organizations that need to handle complex tasks.<ref name=zdnet.com/><ref name=sec.gov>{{cite web|title=Blackbaud Inc. 10-K|work=United States Securities and Exchange Commission|year=2013|accessdate=2014-03-31|url=https://www.sec.gov/Archives/edgar/data/1280058/000128005814000005/form10-k2013.htm}}</ref> Luminate is Blackbaud's offering for mid-tier [[organization]]s and is fully integrated with [[Salesforce.com]].<ref name=zdnet.com /><ref name=sec.gov /> Financial Edge NXT is Blackbaud's cloud based fund accounting system designed to integrate seamlessly with The Raiser's Edge NXT fundraising CRM, manage financial reporting/budgeting, monitor and track grant/program success, and support fundraising efforts.<ref name="FinancialEdgeNXT" /> In 2022, Blackbaud added Prospect Insights with Raiser's Edge NXT for better fundraising tools in targeting specific donors.<ref>{{Cite web |title=Blackbaud Releases Prospect Insights |url=https://www.nonprofitpro.com/article/blackbaud-releases-prospect-insights-raisers-edge-nxt/ |access-date=2022-06-09 |website=NonProfit PRO |language=en}}</ref>
Blackbaud creates [[software]] that helps nonprofits with [[customer relationship management|Customer Relationship Management (CRM)]], marketing campaigns, fundraising, finance and accounting, and analytics.<ref>{{cite web|url=http://www.mystatesman.com/news/business/software-maker-blackbaud-continues-to-grow-austin-/nX7R5/|title=Software maker Blackbaud continues to grow Austin presence|author=Lori Hawkins|date=2013-06-02|work=Austin American Statesman|accessdate=2014-03-31|archive-url=https://web.archive.org/web/20130609085632/http://www.mystatesman.com/news/business/software-maker-blackbaud-continues-to-grow-austin-/nX7R5/|archive-date=9 June 2013|url-status=dead}}</ref><ref name="FinancialEdgeNXT">{{Cite web|url=https://www.blackbaud.com/nonprofit-accounting-software/financial-edge-nxt|title=Accounting Software for Nonprofits {{!}} Financial Edge NXT |website=Blackbaud.com|access-date=2017-08-29}}</ref> The company has three CRM offerings: The Raiser's Edge NXT, Blackbaud CRM and Luminate CRM.<ref name=ZDNet>{{cite web|title=CRM Watchlist 2014: For the 1st time ever: The Watchlist Elite, Part I|author=Paul Greenberg|work=ZDNet|date=2014-01-29|access-date=2014-03-31|url=https://www.zdnet.com/article/crm-watchlist-2014-for-the-1st-time-ever-the-watchlist-elite-part-i/|archive-url=https://web.archive.org/web/20140304142020/http://www.zdnet.com/crm-watchlist-2014-for-the-1st-time-ever-the-watchlist-elite-part-i-7000025700/|archive-date=4 March 2014|url-status=live}}</ref> Blackbaud CRM is a [[web-based]] platform that is the company's lead offering for larger organizations that need to handle complex tasks.<ref name=ZDNet/><ref name=sec.gov>{{cite web|title=Blackbaud Inc. 10-K|work=United States Securities and Exchange Commission|year=2013|accessdate=2014-03-31|url=https://www.sec.gov/Archives/edgar/data/1280058/000128005814000005/form10-k2013.htm}}</ref> Luminate is Blackbaud's offering for mid-tier [[organization]]s and is fully integrated with [[Salesforce.com]].<ref name=ZDNet /><ref name=sec.gov /> Financial Edge NXT is Blackbaud's cloud based fund accounting system designed to integrate seamlessly with The Raiser's Edge NXT fundraising CRM, manage financial reporting/budgeting, monitor and track grant/program success, and support fundraising efforts.<ref name="FinancialEdgeNXT" /> In 2022, Blackbaud added Prospect Insights with Raiser's Edge NXT for better fundraising tools in targeting specific donors.<ref>{{Cite web |title=Blackbaud Releases Prospect Insights |url=https://www.nonprofitpro.com/article/blackbaud-releases-prospect-insights-raisers-edge-nxt/ |access-date=2022-06-09 |website=NonProfit PRO |language=en}}</ref>


==Philanthropy==
==Philanthropy==
Blackbaud has an extensive corporate citizenship and philanthropy program. Volunteer for Vacation is an employee initiative, where the company gives paid vacation to employees who participate in volunteer community service.<ref>{{cite web|title=Taking a year-round approach to corporate philanthropy|work=Charleston Regional Business Journal|date=2012-12-17|accessdate=2014-03-31|url=http://www.charlestonbusiness.com/news/46234-column-taking-a-year-round-approach-to-corporate-philanthropy?rss=0}}</ref><ref name="computerweeklynews">{{cite news|title=Blackbaud; Blackbaud Launches New Corporate Citizenship Initiatives|date=2010-02-12|work=Computer Weekly News}}</ref> The company's Reward your Passion initiative allows employees to apply for company-funded grants that help a charity of their choice.<ref name="computerweeklynews" /><ref name="charlestonbusiness">{{cite web|title=From politics to philanthropy: Sally Ehrenfried|work=Charleston Regional Business Journal|accessdate=2014-03-31|url=http://www.charlestonbusiness.com/news/25436/}}</ref> In 2013, the company expanded its grant program to include locations beyond its [[Charleston, South Carolina]] headquarters.<ref>{{cite web|title=Blackbaud Announces Global Expansion of Grants Program|work=Coastal Community Foundation of South Carolina|date=2013-05-20|accessdate=2014-03-31|url=http://www.coastalcommunityfoundation.org/news/news.html?id=220&year=2013|archive-url=https://web.archive.org/web/20140407095106/http://www.coastalcommunityfoundation.org/news/news.html?id=220&year=2013|url-status=dead|archive-date=2014-04-07}}</ref> Later that year, Blackbaud launched Business Doing Good, a website that is focused on providing information for small and medium-sized businesses to create their own corporate philanthropy programs.<ref>{{cite web|title=Blackbaud Launches BusinessDoingGood.com to Help Small to Mid-Sized Businesses Build Give-back Programs in their Organizations|work=Charleston Chronicle|date=2014-03-12|accessdate=2014-03-31|url=http://www.charlestonchronicle.net/76217/2152/blackbaud-launches-businessdoinggoodcom-to-help-small-to-midsized-businesses-build-giveback-programs-in-their-organizations}}</ref> The company also hosts volunteer fairs and other community service events throughout the year.<ref name="charlestonbusiness" />
Blackbaud has an extensive corporate citizenship and philanthropy program. Volunteer for Vacation is an employee initiative, where the company gives paid vacation to employees who participate in volunteer community service.<ref>{{cite web|title=Taking a year-round approach to corporate philanthropy|work=Charleston Regional Business Journal|date=2012-12-17|accessdate=2014-03-31|url=http://www.charlestonbusiness.com/news/46234-column-taking-a-year-round-approach-to-corporate-philanthropy?rss=0}}</ref><ref name="computerweeklynews">{{cite news|title=Blackbaud; Blackbaud Launches New Corporate Citizenship Initiatives|date=2010-02-12|work=Computer Weekly News}}</ref> The company's Reward your Passion initiative allows employees to apply for company-funded grants that help a charity of their choice.<ref name="computerweeklynews" /><ref name="charlestonbusiness">{{cite web|title=From politics to philanthropy: Sally Ehrenfried|work=Charleston Regional Business Journal|accessdate=2014-03-31|url=http://www.charlestonbusiness.com/news/25436/}}</ref> In 2013, the company expanded its grant program to include locations beyond its [[Charleston, South Carolina]] headquarters.<ref>{{cite web|title=Blackbaud Announces Global Expansion of Grants Program|work=Coastal Community Foundation of South Carolina|date=2013-05-20|accessdate=2014-03-31|url=http://www.coastalcommunityfoundation.org/news/news.html?id=220&year=2013|archive-url=https://web.archive.org/web/20140407095106/http://www.coastalcommunityfoundation.org/news/news.html?id=220&year=2013|url-status=dead|archive-date=2014-04-07}}</ref> Later that year, Blackbaud launched Business Doing Good, a website that is focused on providing information for small and medium-sized businesses to create their own corporate philanthropy programs.<ref>{{cite web|title=Blackbaud Launches BusinessDoingGood.com to Help Small to Mid-Sized Businesses Build Give-back Programs in their Organizations|work=Charleston Chronicle|date=2014-03-12|accessdate=2014-03-31|url=http://www.charlestonchronicle.net/76217/2152/blackbaud-launches-businessdoinggoodcom-to-help-small-to-midsized-businesses-build-giveback-programs-in-their-organizations|archive-url=https://web.archive.org/web/20131203231339/http://www.charlestonchronicle.net/76217/2152/blackbaud-launches-businessdoinggoodcom-to-help-small-to-midsized-businesses-build-giveback-programs-in-their-organizations|url-status=usurped|archive-date=December 3, 2013}}</ref> The company also hosts volunteer fairs and other community service events throughout the year.<ref name="charlestonbusiness" />


==References==
==References==
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{{S&P 400 companies}}


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Latest revision as of 21:04, 30 October 2024

Not to be confused with Blackboard Inc..

Blackbaud, Inc.
Company typePublic
IndustrySoftware publishing
Founded1981; 43 years ago (1981), in New York City
FounderAnthony Bakker
HeadquartersCharleston, South Carolina, U.S.
Area served
Key people
Mike Gianoni (CEO)
RevenueIncrease US$1.06 billion (2022)
Decrease US$−28 million (2022)
Decrease US$−45 million (2022)
Total assetsIncrease US$2.99 billion (2022)
Total equityIncrease US$744 million (2022)
Number of employees
c. 3,200 (2022)
Websitewww.blackbaud.com Edit this at Wikidata
Footnotes / references
[1]

Blackbaud, Inc. is a cloud computing provider that supports nonprofits, foundations, corporations, education institutions, healthcare organizations, religious organizations, and individual change agents. Its products focus on fundraising, website management, CRM, analytics, financial management, ticketing, and education administration.[2][3][4][5][6]

Blackbaud's flagship product is a fundraising SQL database software, Raiser's Edge.[2] Revenue from the sale of Raiser's Edge and related services accounted for thirty percent of Blackbaud's total revenue in 2012.[2] Other products and services include Blackbaud Enterprise CRM, Altru, Financial Edge, Education Edge, Blackbaud NetCommunity, eTapestry, Luminate Online, Luminate CRM, Friends Asking Friends.[2] In addition, Blackbaud offers consultancy services to nonprofit organizations.[2]

Blackbaud was founded in 1981 by Anthony Bakker.[2][7] The company is headquartered in Charleston, South Carolina.[8] Blackbaud went to a remote-first approach for employees in 2021, closing all of its regional offices while keeping its Charleston headquarters.[9]

Mike Gianoni is Blackbaud's CEO.[10]

History

[edit]

Blackbaud's history traces back to 1981, when Blackbaud founder Anthony Bakker developed a computerized billing system for the Nightingale-Bamford School in Manhattan, New York City.[7][11] By 1982, Bakker's expanded client list allowed him to quit his day job as a banker, and he incorporated Blackbaud Microsystems.[7][11] Bakker's new company was headquartered in New York City.[7][11] Blackbaud's first product was Student Billing, an accounts receivable system geared toward private grade schools.[7] The company's flagship product, The Raiser's Edge, was developed from its Student Billing product.[7][11]

The company had 75 employees in 1989, when it decided to relocate from New York City due to high operational costs. Blackbaud relocated to Mount Pleasant, South Carolina, with the help of a $750,000 business loan.[11] Of the company's original 75 employees, 30 remained in a support and training office in New York City and 15 relocated to Blackbaud's new South Carolina headquarters. In 1992, the company outgrew its Mount Pleasant headquarters and relocated to North Charleston, South Carolina.[11]

In 1994, Blackbaud converted its software offerings from DOS to Windows 95.[7][11] This decision led to a sales increase from $19 million in 1995 to $26 million in 1996.[7] During this time Blackbaud acquired multiple DOS-based competitors, including ACOMS of Burlington, Massachusetts; Master Systems Inc. of Pinole, California; and Blackbaud's "chief challenger", Master Software of Indianapolis, Indiana.[7][11] Blackbaud's acquisition of Master Software doubled its customer base.[7]

Blackbaud began using value-added resellers in 1998, which further expanded the company's customer base.[7][12] In 2000, Robert Sywolski became CEO of Blackbaud.[12] Sywolski had previously served as CEO of North American operations for Cap Gemini, an international consulting firm.[7][12]

Blackbaud successfully completed its initial public offering in 2004. Sixteen months later, in November 2005, Marc Chardon replaced Sywolski as Blackbaud CEO.[13][14] Chardon had previously served as chief financial officer of Microsoft's information worker group, which developed Microsoft Office among other products.[13][14]

Blackbaud acquired Campagne Associates in 2006.[15][16] The company added both Target Software and Target Analysis Group in 2007.[17] Target Software developed large-scale database management solutions, while the Target Analysis Group focused primarily on data mining for nonprofits.[17] Later that year, Blackbaud also acquired eTapestry, an online donor management tool.[18]

Blackbaud acquired Kintera in 2008.[19] In 2012, the company acquired Convio.[6][16]

In early 2013, Blackbaud announced that CEO Marc Chardon would leave the company by the end of that year.[20] Anthony Boor became Blackbaud's interim CEO in August 2013.[21][22] Boor joined Blackbaud as the company's chief financial officer in 2011.[22] He was credited with leading Blackbaud's acquisition of Convio.[22]

Mike Gianoni was named the new president and CEO for Blackbaud in November 2013.[10]

Blackbaud acquired MicroEdge in 2014 for $160 million.[23] MicroEdge was a software provider to foundations, with about 2,000 customers.

In October 2017, Blackbaud completed a £95m, about $127.4 million, purchase of JustGiving.[24][25][26]

In April 2018, Blackbaud acquired Reeher, a St. Paul, Minnesota-based predictive modeling platform for colleges and universities, for $40 million.[27]

In January 2019, Blackbaud acquired YourCause, a software as a service (SaaS) provider focused on increasing corporate giving and volunteering for nonprofits and causes.[28][29][30]

Cyber attack

[edit]

In May 2020, Blackbaud fell victim to a cyber attack. Customer data was stolen, and Blackbaud paid the criminals a ransom in exchange for "credible confirmation" that the stolen data was deleted.[31] Over 100 customers were affected, including at least twenty universities and charities based in the United Kingdom, the United States, the Netherlands and Canada.[32][33] Blackbaud externally disclosed the incident in July 2020,[34] weeks after the company learned about the attack. Blackbaud received criticism for paying the hackers' ransom and its delay in disclosing the attack, as large data breaches must be reported to data authorities within 72 hours of learning about an incident under European General Data Protection Regulations.[35] In a September 29, 2020 Form 8-K filing, Blackbaud CFO Tony Boor admitted, contrary to earlier claims, that customer "bank account information, social security numbers, usernames and/or passwords" were compromised.[36]

In their quarterly filing to the SEC in August 2020, the company failed to disclose that donor bank account information and Social Security numbers had been accessed by the attacker. In March 2023, the SEC fined Blackbaud $3 million for this omission.[37][38]

In October 2023, Blackbaud settled claims arising from the 2020 ransomware attack with 49 US states (excluding California) and the District of Columbia for $49.5M.[39] The agreement also mandates enhanced breach notification processes, extra cybersecurity training, improved encryption, and external compliance evaluations.[40]

In February 2024, the FTC announced a settlement with Blackbaud to improve its data handling, including establishing a data retention policy and deleting unneeded personal information, and to update its data protection practices.[41][42][43]

Blackbaud faces class actions from clients in South Carolina and Massachusetts.[44][45]

Products

[edit]

Blackbaud creates software that helps nonprofits with Customer Relationship Management (CRM), marketing campaigns, fundraising, finance and accounting, and analytics.[46][47] The company has three CRM offerings: The Raiser's Edge NXT, Blackbaud CRM and Luminate CRM.[48] Blackbaud CRM is a web-based platform that is the company's lead offering for larger organizations that need to handle complex tasks.[48][49] Luminate is Blackbaud's offering for mid-tier organizations and is fully integrated with Salesforce.com.[48][49] Financial Edge NXT is Blackbaud's cloud based fund accounting system designed to integrate seamlessly with The Raiser's Edge NXT fundraising CRM, manage financial reporting/budgeting, monitor and track grant/program success, and support fundraising efforts.[47] In 2022, Blackbaud added Prospect Insights with Raiser's Edge NXT for better fundraising tools in targeting specific donors.[50]

Philanthropy

[edit]

Blackbaud has an extensive corporate citizenship and philanthropy program. Volunteer for Vacation is an employee initiative, where the company gives paid vacation to employees who participate in volunteer community service.[51][52] The company's Reward your Passion initiative allows employees to apply for company-funded grants that help a charity of their choice.[52][53] In 2013, the company expanded its grant program to include locations beyond its Charleston, South Carolina headquarters.[54] Later that year, Blackbaud launched Business Doing Good, a website that is focused on providing information for small and medium-sized businesses to create their own corporate philanthropy programs.[55] The company also hosts volunteer fairs and other community service events throughout the year.[53]

References

[edit]
  1. ^ "Blackbaud, Inc. 2022 Annual Report (Form 10-K)". U.S. Securities and Exchange Commission. February 24, 2023.
  2. ^ a b c d e f "Blackbaud Inc Form 10-K". Securities and Exchange Commission. Retrieved February 25, 2015.
  3. ^ Wortham, Jenna (November 30, 2010). "A Facebook Founder Begins a Social Network Focused on Charities". New York Times. Retrieved January 24, 2014.
  4. ^ Newman, Andrew Adam (September 18, 2009). "Making a New Appeal Using Vintage Items". New York Times. Retrieved January 24, 2014.
  5. ^ "Charities get cash boost from #GivingTuesday". USA Today. Retrieved January 24, 2014.
  6. ^ a b "Blackbaud to Acquire Software Company Convio". Wall Street Journal. Retrieved January 24, 2014.
  7. ^ a b c d e f g h i j k l Jay P. Pederson, ed. (2007). "Blackbaud, Inc". Vol. 85. International Directory of Company Histories. pp. 34–37.
  8. ^ "Contact Us". Blackbaud. Retrieved October 5, 2021.
  9. ^ "Blackbaud Transitions to a Remote-First Workforce Approach".
  10. ^ a b "Blackbaud names new president, chief executive officer". November 13, 2013.
  11. ^ a b c d e f g h John P. McDermott (October 13, 1997). "Blackbaud carves out its own corner of competitive computer market". The (Charleston, SC) Post and Courier.
  12. ^ a b c Covaleski, John M. (May 22, 2000). "New CEO to take Blackbaud to the 'next level'". Accounting Today. p. 26.
  13. ^ a b "Blackbaud names Microsoft exec as CEO". CRN. Retrieved January 24, 2014.
  14. ^ a b J. Kyle Foster. "Microsoft executive leaves for Blackbaud". Bloomberg News. Retrieved January 24, 2014.
  15. ^ "Blackbaud buys Campagne Associates". Philanthropy Journal. Archived from the original on February 2, 2014. Retrieved January 24, 2014.
  16. ^ a b Holly Hall. "Blackbaud Software Company Buys a Struggling Competitor". The Chronicle of Philanthropy. Retrieved January 24, 2014.
  17. ^ a b "Blackbaud acquires Target Software and Target Analysis Group". Direct Marketing News. Retrieved January 24, 2014.
  18. ^ "Blackbaud's Acquisition Of eTapestry". The Non Profit Times. Retrieved January 24, 2014.
  19. ^ "Blackbaud To Acquire Convio For $275 Million". The Non Profit Times. Retrieved January 24, 2014.
  20. ^ "Outgoing Blackbaud CEO Marc Chardon talks about his tenure, departure". The Post and Courier. Retrieved January 24, 2014.
  21. ^ "Updated: Charleston software giant Blackbaud names interim leader as CEO steps down early". The Post and Courier. Retrieved January 24, 2014.
  22. ^ a b c "Blackbaud Appoints Interim CEO". The Non Profit Times. Retrieved January 24, 2014.
  23. ^ "Blackbaud Extends Reach With $160-Million Acquisition of MicroEdge". The Chronicle of Philanthropy. September 5, 2014. Retrieved October 15, 2017.
  24. ^ "Blackbaud completes £95m purchase of JustGiving". CivilSociety.co.uk. Retrieved October 30, 2017.
  25. ^ "Blackbaud completes its £95m takeover of JustGiving". Retrieved October 30, 2017.
  26. ^ "Blackbaud Completes Acquisition of JustGiving | Blackbaud News". BlackbaudNews.com. October 3, 2017. Retrieved November 5, 2017.
  27. ^ "Blackbaud Acquisition Ups Its Position in Higher Ed". The NonProfit Times. Retrieved March 2, 2020.
  28. ^ "Blackbaud Buys Texas Software Firm for $157M".
  29. ^ "Blackbaud Buys YourCause For $157 Million". The NonProfit Times. Retrieved April 2, 2020.
  30. ^ "Cloud Stocks: Blackbaud Acquires YourCause to Grow Addressable Market". Sramana Mitra. September 18, 2019. Retrieved April 2, 2020.
  31. ^ "Blackbaud Hacked, Ransom Paid". The NonProfit Times. Retrieved July 18, 2020.
  32. ^ "Blackbaud hack: More UK universities confirm breach". BBC News. July 24, 2020.
  33. ^ Scroxton, Alex (July 30, 2020). "List of Blackbaud breach victims tops 120". Computer Weekly. Retrieved March 16, 2023.
  34. ^ "Security Incident". blackbaud.com. Retrieved July 18, 2020.
  35. ^ "Blackbaud Hack: Universities lose data to ransomware attack". BBC News. July 23, 2020.
  36. ^ "Cloud biz Blackbaud admits ransomware crims may have captured folks' bank info, months after saying that everything's fine". The Register. October 1, 2020.
  37. ^ Singh, Kanishka; Prentice, Chris (March 9, 2023). "Software firm Blackbaud to pay $3 mln for misleading disclosures on ransomware attack - SEC". Reuters. Archived from the original on March 11, 2023. Retrieved March 16, 2023.
  38. ^ "SEC Charges Software Company Blackbaud Inc. for Misleading Disclosures About Ransomware Attack That Impacted Charitable Donors" (Press release). Securities and Exchange Commission. March 9, 2023. Archived from the original on March 10, 2023. Retrieved March 16, 2023.
  39. ^ "Blackbaud to Pay $49.5 Million in Data Breach Settlement". Hunton Andrews Kurth Privacy & Information Security Law Blog. October 12, 2023. Retrieved February 5, 2024.
  40. ^ "Blackbaud Settles Multistate Investigation Related to Data Breach for $49.5 Million". Kelley Drye Ad Law Access blog. October 13, 2023. Retrieved February 5, 2024.
  41. ^ "Blackbaud settles with FTC after that IT breach exposed millions of people's info". The Register. February 2, 2024. Retrieved February 5, 2024.
  42. ^ "FTC orders Blackbaud to overhaul 'reckless' security practices in wake of 2020 breach". TechCrunch. February 2, 2024. Retrieved February 5, 2024.
  43. ^ "Blackbaud Decision and Order". DocumentCloud. Retrieved February 5, 2024.
  44. ^ Jewett, Abraham (August 18, 2021). "Blackbaud Data Breach Class Action Trimmed, Claims Co Misrepresented Scope of Hack Will Proceed". Top Class Actions. Archived from the original on September 20, 2023. Retrieved March 16, 2023.
  45. ^ Hawkins, Samantha (June 29, 2022). "Blackbaud Must Face Data Breach Claims Under Massachusetts Law". Bloomberg Law. Archived from the original on September 20, 2023. Retrieved March 16, 2023.
  46. ^ Lori Hawkins (June 2, 2013). "Software maker Blackbaud continues to grow Austin presence". Austin American Statesman. Archived from the original on June 9, 2013. Retrieved March 31, 2014.
  47. ^ a b "Accounting Software for Nonprofits | Financial Edge NXT". Blackbaud.com. Retrieved August 29, 2017.
  48. ^ a b c Paul Greenberg (January 29, 2014). "CRM Watchlist 2014: For the 1st time ever: The Watchlist Elite, Part I". ZDNet. Archived from the original on March 4, 2014. Retrieved March 31, 2014.
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  55. ^ "Blackbaud Launches BusinessDoingGood.com to Help Small to Mid-Sized Businesses Build Give-back Programs in their Organizations". Charleston Chronicle. March 12, 2014. Archived from the original on December 3, 2013. Retrieved March 31, 2014.{{cite web}}: CS1 maint: unfit URL (link)
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