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{{Short description|Hungarian telecommunications service}}
{{more citations needed|date=May 2018}}
{{expand Hungarian|topic=|otherarticle=|date=May 2018}}

{{Use dmy dates|date=August 2020}}
{{Use dmy dates|date=August 2020}}
{{Multiple issues|
{{Advert|date=August 2022}}
{{Primary sources|date=August 2022}}
{{COI|date=August 2022}}
}}
{{Infobox company
{{Infobox company
| name = Magyar Telekom Nyrt.
| name = Magyar Telekom Nyrt.
| logo = Deutsche Telekom 2022.svg
| logo = Deutsche Telekom 2022.svg
| logo_size = 150px
| logo_size = 150px
| type = [[Public company|Public limited company]]
| type = [[Public company|Public]] [[Subsidiary]]
| traded_as = {{BPSE|MTELEKOM|isin=HU0000073507}}<br />''[[BUX]] Component<br />[[CETOP20]] Component
| traded_as = {{BPSE|MTELEKOM|isin=HU0000073507}}<br />''[[BUX]] Component<br />[[CETOP20]] Component
| industry = Telecommunication
| industry = [[Telecommunications]]
| location_city = [[Budapest]]
| location_city = [[Budapest]]
| location_country = [[Hungary]]
| location_country = [[Hungary]]
| foundation = 1991
| foundation =
| area_served = Central and Eastern Europe
| area_served = Central and Eastern Europe
| key_people = [[Rékasi Tibor]] (CEO)
| key_people = [[Rékasi Tibor]] (CEO)
| products = [[Landline|Fixed Telephony]], [[Mobile phone|Mobile Telephony]], [[Broadband Internet]], [[Information technology|IT Services]], [[Telecommunications network|Networking Solutions]], [[Digital TV]]
| products = [[Landline|Fixed Telephony]], [[Mobile phone|Mobile Telephony]], [[Broadband Internet]], [[Information technology|IT Services]], [[Telecommunications network|Networking Solutions]], [[Digital TV]]
| revenue = HUF 746,669 million (2022)
| revenue = {{Increase}} US$2.698&nbsp;billion (2012)<ref name="AR2012">{{cite web |url=http://client.bse.hu/newkibdata/113781572/MT_IFRS_annual_report_2012_eng.pdf |title=Annual Report 2012 | access-date=30 May 2013 |publisher=Magyar Telekom}}</ref>
| operating_income = {{Increase}} US$263.7&nbsp;million (2012)<ref name="AR2012" />
| operating_income = HUF 109,178 million (2022)
| net_income = {{Increase}} US$203.86&nbsp;million (2012)<ref name="AR2012" />
| net_income = HUF 62,954 million (2022)
| assets = {{Decrease}} US$4.702&nbsp;billion (2012)<ref name="AR2012" />
| assets = HUF 1,456,417 million (2022)
| equity = HUF 734,776 million (2022)
| equity = {{Decrease}} US$2.320&nbsp;billion (2012)<ref name="AR2012" /><br><small>(on US$225.1/[[Hungarian forint|HUF]])</small>
| num_employees = 10,870 (2014)<ref name="AR2012" />
| num_employees = 6,711 (2022)
| parent = [[Deutsche Telekom]] (59.21% of shares)
| parent = [[Deutsche Telekom]] (61.39%)
| subsid = [[Makedonski Telekom]]<br>
| subsid = [[Makedonski Telekom]]<br>
| homepage = {{URL|www.telekom.hu/}}
| homepage = {{URL|www.telekom.hu/}}
}}
}}
[[File:Magyar Telekom HQ t07.tif|thumb|300x300px|Headquarters of Magyar Telekom in [[Budapest]]]]
[[File:Magyar Telekom HQ t07.tif|thumb|300x300px|Headquarters of Magyar Telekom in [[Budapest]]]]
[[File:Rrobert-Hauber-dr.png|thumb|266x266px|Dr. Robert Haubner, Chairperson of Magyar Telekom's Board since April 2017]]
[[File:Rrobert-Hauber-dr.png|thumb|266x266px|Dr. Robert Hauber, Chairperson of Magyar Telekom's Board since April 2017]]
[[File:Rékasi Tibor Magyar Telekom vezérigazgató.jpg|thumb|299x299px|Tibor Rékasi, Magyar Telekom's Chief Executive Officer]]
[[File:Rékasi Tibor Magyar Telekom vezérigazgató.jpg|thumb|299x299px|Tibor Rékasi, Magyar Telekom's Chief Executive Officer]]
'''Magyar Telekom [[List of legal entity types by country#Hungary|Nyrt.]]''' (officially ''Magyar Telekom Távközlési Nyilvánosan Működő Részvénytársaság,'' {{Literal translation|Magyar Telekom Telecommunications Public Limited Company}}) is Hungary’s leading telecommunications service operator and it is among the biggest companies in Hungary. The company provides telecommunications and info-communications (ICT) services, including fixed and mobile voice and data services, non voice services, as well as IT and systems integration services. It offers its services under the Telekom brand for residential, small and medium-sized business customers, and under the T-Systems brand for enterprise, public administration and institutional customers. Magyar Telekom Plc. is the 100% owner of T-Systems Hungary and the majority owner of Makedonski Telekom, the leading integrated telecommunications operator in Northern Macedonia. Deutsche Telekom AG holds a 61.39% stake in Magyar Telekom Plc.<ref>{{Cite web |title=Ownership structure - Telekom |url=https://www.telekom.hu/about_us/investor_relations/magyar_telekom_shares/ownership_structure |access-date=2022-07-28 |website=Telekom Mobilszolgáltatás |language=hu}}</ref>
'''Magyar Telekom [[List of legal entity types by country#Hungary|Nyrt.]]''' (officially ''Magyar Telekom Távközlési Nyilvánosan Működő Részvénytársaság, Magyar Telekom Telecommunications Public Limited Company''<ref>{{Cite web |title=The Registration Court registered the merger of Magyar Telekom and T-Mobile Hungary |url=https://www.telekom.hu/about_us/press_room/press_releases/2006/february_28 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref> {{Literal translation|Hungarian Telecom Telecommunications Public Limited Company}}) is one of the leading Hungarian telecommunications service provider company. It is a subsidiary of [[Deutsche Telekom]].<ref>{{Cite web |title=Ownership structure |url=https://www.telekom.hu/about_us/investor_relations/magyar_telekom_shares/ownership_structure |access-date=2022-08-15 |website= |language=hu}}</ref>


Magyar Telekom provides a full range of telecommunications and information communication (ICT) services to private individuals as well as small, medium and large corporate customers, including landline and mobile phone, data transfer and non-voice based, as well as IT and system integration services uniformly under the Telekom brand. Magyar Telekom is connected to the lives of its customers by millions of threads, telephone, internet, TV and IT: it has a high-quality, reliable and uniquely wide range of services in all areas. Magyar Telekom Nyrt. is the 100% owner of Telekom Regszerintegració Zrt., as well as the majority owner of Makedonski Telekom, the leading integrated service provider in North Macedonia.
Until 6 May 2005, it was known as Matáv (''Magyar Távközlési Rt.'' – Hungarian Telecommunications PLC). The company was formed under the name of ''Magyar Távközlési Vállalat'' (Hungarian Telecommunications Enterprise) in December 1989, when ''[[Magyar Posta]]'' (Hungarian Post) was split into three separate enterprises. On 31 December 1991, the company was re-structured as a [[public limited company]] as ''Magyar Távközlési Rt.'', and the company remained in 100% state ownership until the end of 1993. On 1 July 1993, the Telecommunications Act came into effect, making it possible to privatize the company. A [[consortium]] was formed between Deutsche Telekom and [[Ameritech]], which was named ''MagyarCom'', and bought into the company a share of 30.1% for a price of US$875 million.


Until 6 May 2005, it was known as Matáv (''Magyar Távközlési Rt.'' – Hungarian Telecommunications PLC). The company was formed under the name of ''Magyar Távközlési Vállalat'' (Hungarian Telecommunications Enterprise) in December 1989, when ''[[Magyar Posta]]'' (Hungarian Post) was split into three separate enterprises. On 31 December 1991, the company was re-structured as a [[public limited company]] as ''Magyar Távközlési Rt..'' On 1 July 1993, the Telecommunications Act came into effect, making it possible to privatize the company. The company remained 100% state owned until the end of 1993. At this point, a [[consortium]] was formed between Deutsche Telekom and [[Ameritech]], which was named MagyarCom. MagyarCom bought a company share of 30.1% for a price of US$875 million.


==History==
==History==


=== Early years ===
=== Early years ===
On 31 December 1989, after becoming one of the three sections of the Hungarian Post service area, the Hungarian Telecommunications Company (Matáv) was founded in 1991 on 31 December as telecommunications operator Magyar Telecom Rt. The company was completely owned by the state until the end of 1993, when the Telecommunications Act, which is classified as a service concession to the public telephone, mobile telephone, paging and public service, came into effect 1 July 1993. A contract ended on 22 December, and Matáv became the owner of 30.1% of Deutsche Telekom and [[Ameritech]] International telecommunications companies, MagyarCom Consortium.<ref>{{Cite web|title=Cégtörténet Magyar Telekom csoport|url=https://www.telekom.hu/rolunk/vallalatrol/cegtortenet|access-date=23 June 2020|website=Telekom Mobilszolgáltatás|language=hu}}</ref> During the privatization process MagyarCom acquired a majority stake under the contract signed on 22 December 1995. The effect of the two companies forming a [[consortium]] of $852 million to 67.3% was Central and Eastern Europe's largest [[privatization]], and also the largest foreign investment in Hungary.<ref>{{Cite book|url=https://www.ebrd.com/downloads/legal/telecomms/private.pdf|title=Linking privatization and regulatory reform|publisher=David M. Eisenberg, Partner, White & Case*}}</ref>
On 31 December 1989, after becoming one of the three sections of the Hungarian Post service area, the Hungarian Telecommunications Company (Matáv) was founded, as telecommunications operator Magyar Telecom Rt. The company was wholly owned by the state until the end of 1993, but became privatized after the Telecommunications Act came into effect 1 July 1993. In 1993, 30.1% ownership of Matáv was purchased by Deutsche Telekom and [[Ameritech]] International telecommunications companies, under the new name, MagyarCom Consortium.<ref>{{Cite web |title=Company History |url=https://www.telekom.hu/about_us/about_magyar_telekom/company_history |access-date=23 June 2020 |website= |language=hu}}</ref> During the privatization process MagyarCom acquired a majority stake of the company, under a contract signed on 22 December 1995. The effect of the two companies forming a [[consortium]] was Central and Eastern Europe's largest [[privatization]], and also the largest foreign investment in Hungary.<ref>{{Cite book|url=https://www.ebrd.com/downloads/legal/telecomms/private.pdf|title=Linking privatization and regulatory reform|publisher=David M. Eisenberg, Partner, White & Case*}}</ref>


=== Deutsche Telekom's majority ===
=== Deutsche Telekom's majority ===
On 14 November 1997, the trading of Matáv shares began in [[Budapest]] and [[New York City]], placing 26.31% of the shares on the market, which was the largest share subscription ever held in Hungary, making Matáv the first Central European company to be listed on the [[New York Stock Exchange]]. In the summer of 1999, ÁPV Rt. (Hungary's State Privatization Property Agency) sold the last package of shares of Hungary's 5.75%, but still held the [[golden share]].<ref name=":0">{{Cite web|title=Magyar Telekom|url=https://magyarbrands.hu/magyar-markak/magyar-markak-adatlapjai/magyar-telekom/|access-date=23 June 2020|website=magyarbrands.hu}}</ref>
On 14 November 1997, Matáv share trading began in [[Budapest]] and [[New York City]], placing 26.31% of the shares on the market, which was the largest share subscription ever held in Hungary, making Matáv the first Central European company to be listed on the [[New York Stock Exchange]]. In the summer of 1999, ÁPV Rt. (Hungary's State Privatization Property Agency) sold the last package of shares of Hungary's 5.75%, but still held the [[golden share]].<ref name=":0">{{Cite web|title=Magyar Telekom|url=https://magyarbrands.hu/magyar-markak/magyar-markak-adatlapjai/magyar-telekom/|access-date=23 June 2020|website=magyarbrands.hu}}</ref>


On 3 July 2000, in accordance with the shareholder agreement between [[SBC Telecom|SBC]] and Deutsche Telekom, Deutsche Telekom acquired SBC's 50% stake in MagyarCom. As a result of the change in the ownership structure of MagyarCom, Deutsche Telekom's ownership in Matáv increased to 59.52%, the remaining 40.48% public shareholding, while the golden share was owned by Hungary.<ref name=":0" />
On 3 July 2000, Deutsche Telekom acquired SBC's 50% stake in MagyarCom in compliance of their shareholder agreement. As a result of the change in the ownership structure of MagyarCom, Deutsche Telekom's ownership in Matáv increased to 59.52%, the remaining 40.48% public shareholding, while the golden share was owned by Hungary.<ref name=":0" />


=== Internationalization ===
=== Internationalization ===
Since 2001, it was possible for Matáv to become an international telecommunications group. The consortium led by Matáv acquired a majority stake in [[North Macedonia|Macedonia]]'s national telecommunications company Makedonski Telekomunikacii ([[Makedonski Telekom|MakTel]]), which became a consolidated subsidiary of the group.<ref name=":0" /> As a further step, Matáv acquired the remaining 50% stake in Emitel Rt.
Since 2001, it was possible for Matáv to become an international telecommunications group. The consortium led by Matáv acquired a majority stake in [[North Macedonia|Macedonia]]'s national telecommunications company Makedonski Telekomunikacii ([[Makedonski Telekom|MakTel]]), which became a consolidated subsidiary of the group.<ref name=":0" /> As a further step, Matáv acquired the remaining 50% stake in Emitel Rt.


The group's companies took leading positions in the mobile phone, internet and business data communications markets, with a share of over 80% in the [[Landline|fixed phone]] market.{{Citation needed|date=March 2022}}
The group's companies took leading positions in the mobile phone, internet and business data communications markets, with a share of over 80% in the [[Landline|fixed phone]] market.<ref>{{Cite news |title=Magyarország térképekben - Távközlés |pages=1 |url=http://www.mtafki.hu/konyvtar/Magyarorszag/Magyarorszag_terkepekben_Tavkozles.pdf}}</ref>


A new governance structure of the group was adopted at the end of 2001.<ref name=":0" /> As of January 2002, a new corporate structure was introduced, where four business areas were the basis for the operation: retail services, business solutions, Internet, and mobile.
A new governance structure of the group was adopted at the end of 2001.<ref name=":0" />


=== Rebranding ===
=== Rebranding ===
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Matáv also wanted to lead telecommunications and Internet services in Hungary, as evidenced by the 100,000th [[ADSL]] subscription acquired in December 2003. In mobile telephones, number portability was a minor difficulty, but the Westel division of the group solved the problem in 2004.<ref name=":0" />
Matáv also wanted to lead telecommunications and Internet services in Hungary, as evidenced by the 100,000th [[ADSL]] subscription acquired in December 2003. In mobile telephones, number portability was a minor difficulty, but the Westel division of the group solved the problem in 2004.<ref name=":0" />


In March 2004, the group decided to replace the Westel name, which had existed since 1989, and joined the global [[T-Mobile]] brand on 1 May 2004. Subsequently, the Matáv Group decided to consolidate and merge, subordinating the structure of the group of companies on 1 January 2005, and then on 6 May all its services and operational organizations under central management and the group of companies. It changed its company name, and from that date, the Magyar Telekom Group operated as a group of "T" brand names.<ref>{{Cite web|last=Reading 5 April 2005|first=News Wire Feed Light|title=Hungary's Matav Changes Name|url=https://www.lightreading.com/hungarys-matav-changes-name/d/d-id/613198|access-date=23 June 2020|website=Light Reading|language=en}}</ref>
In March 2004, the group decided to replace the Westel name, which had existed since 1989, and joined the global [[T-Mobile International AG|T-Mobile]] brand on 1 May 2004. Subsequently, the Matáv Group decided to consolidate and merge, subordinating the structure of the group of companies on 1 January 2005, and then on 6 May all its services and operational organizations under central management and the group of companies. It changed its company name, and from that date, the Magyar Telekom Group operated as a group of "T" brand names.<ref>{{Cite web|date= 5 April 2005 |title=Hungary's Matav Changes Name|url=https://www.lightreading.com/hungarys-matav-changes-name/d/d-id/613198|access-date=23 June 2020|website=Light Reading|language=en}}</ref>


On 8 November 2005, Magyar Telekom agreed to purchase Orbitel ([[Bulgaria]]'s telecommunications provider), a transaction that ended on 3 February 2006.<ref>{{Cite web |date=2008-12-08 |title=Magyar Telekom |url=http://sajtoszoba.magyartelekom.hu/process?action=notice&id=2901 |access-date=2022-06-23 |archive-url=https://web.archive.org/web/20081208143301/http://sajtoszoba.magyartelekom.hu/process?action=notice&id=2901 |archive-date=8 December 2008 }}</ref>
On 8 November 2005, Magyar Telekom purchased Orbitel ([[Bulgaria]]'s telecommunications provider), a transaction that ended on 3 February 2006.<ref>{{Cite web |date=2008-12-08 |title=Magyar Telekom |url=http://sajtoszoba.magyartelekom.hu/process?action=notice&id=2901 |access-date=2022-06-23 |archive-url=https://web.archive.org/web/20081208143301/http://sajtoszoba.magyartelekom.hu/process?action=notice&id=2901 |archive-date=8 December 2008 }}</ref>


The merge caused T-Mobile Magyarország Rt. and Magyar Telekom Rt. to stop existing,<ref>{{Cite book|url=https://www.goetzpartners.com/uploads/tx_gp/V24_Studie_Ungarn.pdf|title=Closed shop? The Hungarian Telecommunication Service Market 2006/2007|publisher=Goetzpartners and Consolidus}}</ref> and András Sugár, CEO of T-Mobile, resigned. At the same time, ''Magyar Telekom Távközlési Nyilvánosan Működő Részvénytársaság'' took over their role from 1 March 2006.<ref name=":0" />
The merge caused T-Mobile Magyarország Rt. and Magyar Telekom Rt. to stop existing,<ref>{{Cite book|url=https://www.goetzpartners.com/uploads/tx_gp/V24_Studie_Ungarn.pdf|title=Closed shop? The Hungarian Telecommunication Service Market 2006/2007|publisher=Goetzpartners and Consolidus}}</ref> and András Sugár, CEO of T-Mobile, resigned. At the same time, ''Magyar Telekom Távközlési Nyilvánosan Működő Részvénytársaság'' took over their role on 1 March 2006.<ref name=":0" />


=== 2007 ===
=== Leaving the New York Stock Exchange ===
According to the decision of Magyar Telekom's board of directors as approved by the company's General Meeting, T-Online Hungary's Internet access area and the regional fixed line subsidiary Emitel were integrated within Magyar Telekom as of 1 October 2007. T-Online Hungary's web and content services business area continued to operate under the name Origo Media and Communications as a Magyar Telekom Group subsidiary.<ref>{{Cite web |title=T-Online Hungary's access business and Emitel merged with Magyar Telekom |url=https://www.telekom.hu/about_us/press_room/press_releases/2007/october_01 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
In order to simplify the structure of financial reporting and reduce administrative costs, Magyar Telekom withdrew from the New York Stock Exchange on 12 November 2010, while continuing its listing on the Budapest Stock Exchange.<ref>{{Cite journal|last=Martin|first=Roderick|date=1 January 2010|title=Transferring Corporate Governance Codes: Form or Substance? Corporate Governance in Hungary|journal=Europe-Asia Studies|volume=62|issue=1|pages=145–171|doi=10.1080/09668130903385440|s2cid=153379764|issn=0966-8136}}</ref>


On 25 September 2007, Magyar Telekom's board of directors took a decision to change the management and organization structure of the company, in order to raise the standard of services, improve cost efficiency and exploit new, innovative service and business opportunities. The decision to change the organization model shifted the focus from technology to the demands of customer segments. Consequently, the new management structure of Magyar Telekom determines the operating model of the Group on the basis of customer segments. The new management structure, developed in order to reach the strategic objectives and based on customer segments, was implemented on January 1, 2008.<ref name=":1">{{Cite web |title=Magyar Telekom announces changes to its organizational structure |url=https://www.telekom.hu/about_us/press_room/press_releases/2007/september_25_2 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
=== 4G technology in Hungary ===
On 1 January 2012, Telekom was the first telecommunications company in Hungary to launch its 4G/LTE-based mobile Internet service, which provided full outdoor 4G coverage of Budapest and 4G mobile internet to almost 27% of the country's population.<ref>{{Cite web|title=T-Mobile Hungary deploying 4G/LTE services with Cisco mobile internet solution|url=https://www.commsupdate.com/articles/2012/02/21/t-mobile-hungary-deploying-4glte-services-with-cisco-mobile-internet-solution/|access-date=24 June 2020|website=www.commsupdate.com}}</ref>


=== 2016 ===
=== 2008 ===
From January 2008 the organization of {{Clarify|reason=Not defined.|date=August 2022|text=T-Systems business unit}} was simplified through integration of subsidiaries in an effort to provide better service to customers and increase efficiency. The number of T-Systems subsidiaries was reduced from six to two, while retaining the flexibility and customer focus.<ref name=":1" />
In February Magyar Telekom's Board of Directors decided to renew the mandate of Christopher Mattheisen as CEO until May 31, 2019.


As part of Magyar Telekom's integration processes, iWiW and Adnetwork Online Marketing merged into Origo 30 June 2008.<ref>{{Cite web |last=Origo |title=Felvásárlások és fejlesztések a T-Online-nál |url=https://www.origo.hu/techbazis/20060517to.html |access-date=2022-08-15 |website=Origo|date=17 May 2006 |language=hu}}</ref>
After nearly 20 years of cooperation Magyar Telekom became the name sponsor of the Veszprém handball team. According to the agreement from the 2016/2017 championship season the teams of the Veszprém Handball Team Zrt., from the U10 age group to the adult team, will be called as Telekom Veszprém Handball Team in all domestic and international championships.


Following the board of directors decision in June 2008, Magyar Telekom introduced the T-Home brand in September, which replaced the T-Com, T-Online and T-Kábel brands and has become the single brand representing fixed line communications and entertainment services at home. The corporate “T” brand has been renewed simultaneously, and it functions as an umbrella brand for the brands offered by T-Home, T-Mobile and the T-Systems. Magyar Telekom's new slogan “Life is for sharing” was also introduced and is used both by T-Home and T-Mobile. The rebranding has created a simpler brand structure, easier to identify for customers. Along with the introduction of T-Home brand, we also repositioned Magyar Telekom as Hungary's only “double triple-play” provider, which, through T-Home and T-Mobile, offers Internet, television and telephone services on the fixed line and mobile networks alike, at home and on the move.<ref>{{Cite web |title=Magyar Telekom to renew its brand structure and introduce the T-Home brand as part of the change |url=https://www.telekom.hu/about_us/press_room/press_releases/2008_2/june_26 |access-date=2022-08-15 |website= |language=en}}</ref>
As a result of the first and second rounds (Western and Eastern Hungary) of the tender for the national development of digital networks Magyar Telekom and its consolidated subsidiaries were granted 12.2 billion HUF EU funds at group level for the development of fixed networks operating at the speed of at least at 30 Mbps in 46 districts.


=== 2009 ===
On November 15 the foundation stone of the new Magyar Telekom headquarters, owned and built by WING Zrt. and as the company's investment, was laid in a ceremony at Könyves Kálmán körút in Budapest.
According to the decision of Magyar Telekom's board of directors as approved by the company's extraordinary General Meeting on June 29, 2009, the merger of cable TV subsidiaries T-Kabel Hungary and Del-Vonal into Magyar Telekom was completed 30 September 2009.<ref>{{Cite web |title=T-Kábel and Dél-Vonal merge into Magyar Telekom |url=https://www.telekom.hu/about_us/press_room/press_releases/2009/october_01 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>


=== 2010 ===
The outdoor residential coverage of Telekom's 4G network increases to 98% by the end of the year while the indoor coverage is at 87.2%. The 4G+ service, with a theoretical speed of 300 Mbps, was already available in more than 40 localities, reaching almost 25% of the population. In 2016 the company's 4G customer base grew by 44%, reaching nearly 1.4 million by the end of the year and 70% of mobile data traffic was using the 4G network.
In April 2010 the board of directors made changes effective July 1 to the management structure of the company to improve its efficiency in responding to changing market and economic conditions.<ref>{{Cite web |title=Magyar Telekom Announces Organizational and Management Changes |url=https://www.telekom.hu/about_us/press_room/press_releases/2010/april_21 |access-date=2022-08-15 |website= |language=en}}</ref>


Magyar Telekom withdrew from the New York Stock Exchange on 12 November 2010 to simplify the structure of financial reporting and reduce administrative costs.<ref>{{Cite journal |last=Martin |first=Roderick |date=1 January 2010 |title=Transferring Corporate Governance Codes: Form or Substance? Corporate Governance in Hungary |journal=Europe-Asia Studies |volume=62 |issue=1 |pages=145–171 |doi=10.1080/09668130903385440 |issn=0966-8136 |s2cid=153379764}}</ref><ref>{{Cite web |title=Magyar Telekom files for delisting from NYSE |url=https://www.telekom.hu/about_us/press_room/press_releases/2010/okt_20_2 |access-date=2022-08-15 |website= |language=en}}</ref>
=== 2017 ===
From January 11, 2017 Tibor Rékasi was appointed as Magyar Telekom's Chief Residential Commercial Officer. On April 1, 2017 Dr. Kim Kyllesbech Larsen became Magyar Telekom's Chief Technical and IT Officer, and on May 15 Zsuzsanna Friedl became Chief People Officer. Dr. Robert Hauber, Deutsche Telekom’s Senior Vice President Finance Europe, was appointed as Chairman of Magyar Telekom's Board of Directors.


=== 2012 ===
Magyar Telekom signed a share sale agreement with Hrvatski Telekom d.d. to transfer its majority stake in Crnogorski Telekom. As a result of the transaction Magyar Telekom acquired a majority stake (76.53%) in Crnogorski AD. In Podgorica it was transferred to Hrvatski Telekom d.d. for a total of 123.5 million EUR.


==== 4G technology in Hungary ====
Magyar Telekom was the first mobile operator in Hungary to launch voice services on the 4G network. The 4G Voice service has the advantage of providing an uninterrupted 4G data connection even during calls.
On 1 January, Telekom was the first telecommunications company in Hungary to launch its 4G/LTE-based mobile Internet service, which provided full outdoor 4G coverage of Budapest and 4G mobile internet to almost 27% of the country's population.<ref>{{Cite web |title=T-Mobile Hungary deploying 4G/LTE services with Cisco mobile internet solution |url=https://www.commsupdate.com/articles/2012/02/21/t-mobile-hungary-deploying-4glte-services-with-cisco-mobile-internet-solution/ |access-date=24 June 2020 |website=www.commsupdate.com}}</ref><ref>{{Cite web |title=T-Mobile Launching the First 4G/LTE commercial service in Hungary—Over 40 per cent of Budapest citizens can have access already to the broadband network |url=https://www.telekom.hu/about_us/press_room/press_releases/2012/january_02 |access-date=2022-08-15 |website= |language=en}}</ref><ref>{{Cite web |title=T-Mobile's 4G/LTE service now available for 99% of Budapest residents—also for smart phone! |url=https://www.telekom.hu/about_us/press_room/press_releases/2012/december_07 |access-date=2022-08-15 |website= |language=en}}</ref>


At its meeting held in June, Magyar Telekom's board of directors approved the mid- and long-term strategic direction of the company's operations. One of the first steps is the establishment of a new management structure. The changes, started from January 2013, will enable Magyar Telekom to exploit the new, innovative service and business opportunities by responding more flexibly to changes in customer demand and to market challenges. The company's new organizational structure is also designed to enable Magyar Telekom to serve its customers in a high-quality, state-of-the-art and efficient way. In this framework the executive positions chief commercial officer residential and chief commercial officer SMB have been created to head the management areas in charge of serving the respective customer segments.<ref>{{Cite web |title=Magyar Telekom's Board of Directors decides upon new management structure |url=https://www.telekom.hu/about_us/press_room/press_releases/2012/june_18_2 |access-date=2022-08-15 |website= |language=en}}</ref>
In line with the EU regulations from June 15, 2017 Telekom customers could make calls, send SMS messages and use the internet within the EU at the same prices as their domestic tariff plan, without EU roaming surcharges, provided they comply with fair usage conditions.


=== 2013 ===
Telekom introduced a 2000 Mbps (=2Gbps) home internet plan in its fibre optic areas, which doubles the maximum available bandwidth when several devices are connected to the internet at the same time, for example for family use.
In September, Magyar Telekom's frequency usage rights in the 1800&nbsp;MHz and in the 900&nbsp;MHz frequency band have been extended until 2022 by way of an amendment to authority contract with the President of the National Media and Infocommunications Authority. For Magyar Telekom, the amendment has secured the foundations for providing high quality mobile services in the future.<ref>{{Cite web |title=Frequency licenses of Magyar Telekom extended - Investor News - Investor Relations |url=https://www.telekom.hu/about_us/investor_relations/investor_news/2013/september_6 |access-date=2022-08-15 |website= |language=en}}</ref>


Magyar Telekom won the Excellence in Customer Service Award of 2013 in the telephone customer service (call center) enterprise category in October. With this Telekom proved to be Hungary's best in call center services among enterprises.<ref>{{Cite web |title=Telekom operates the country's best call center |url=https://www.telekom.hu/about_us/press_room/press_releases/2013/november_08 |access-date=2022-08-15 |website= |language=en}}</ref>
Ericsson and Telekom launched the first 5G connection in Hungary with a download speed of 22 Gbps.


Magyar Telekom acquired nine cable networks in Hungary during the year.<ref>{{Cite web |title=Magyar Telekom Group acquires 9 smaller cable networks |url=https://www.telekom.hu/about_us/press_room/press_release/2013/december_12 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
Magyar Telekom started to build a 5G test network at the automotive test track in Zalaegerszeg.


=== 2014 ===
Magyar Telekom Group closed its third carbon neutral year: the operator successfully reduced its carbon dioxide emissions, while offsetting its remaining carbon emissions by supporting green projects.
The Government of Hungary and Magyar Telekom signed a partnership agreement in February. The Government and the market-leading telecom group have established a long-term cooperation for the country's digital development. The goal is to establish a Digital Hungary, through providing broadband Internet for all, promoting digital literacy and increasing the competitiveness of businesses.<ref>{{Cite web |title=Partnership for Digital Hungary - The Government of Hungary and Magyar Telekom enter into partnershi - Press Releases - Press Room |url=https://www.telekom.hu/about_us/press_room/press_releases/2014/february_21 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>


=== 2018 ===
=== 2015 ===
Magyar Telekom and Telenor Hungary entered an agreement to jointly develop and operate their 4G networks, and Telekom increased its nationwide residential 4G coverage to 97% i.e. almost complete by the end of 2015.<ref>{{Cite web |title=Customers benefit from 4G network sharing between Magyar Telekom and Telenor Hungary - Press Releases - Press Room |url=https://www.telekom.hu/about_us/press_room/press_releases/2015/february_25 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
Christopher Mattheisen, CEO, resigned from Magyar Telekom as of July 1, 2018. The new CEO of the Company became Tibor Rékasi. From July 1, 2018 Melinda Szabó became Magyar Telekom's Chief Residential Commercial Officer.


=== 2016 ===
Telekom was the first company in the Hungarian market to enable the use of SIM cards (eSIM) on its network. The operator also introduced MultiSIM, which allows customers to use both mobile internet and voice services on multiple SIMs with a single subscription. MultiSIM supports both traditional SIM and eSIM cards.
In February Magyar Telekom's board of directors decided to keep Christopher Mattheisen as CEO until 31 May 2019.<ref>{{Cite web |title=The Board of Directors of Magyar Telekom renews Christopher Mattheisen's mandate - Press Releases - Press Room |url=https://www.telekom.hu/about_us/press_room/press_releases/2016/february_24_2 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>


Magyar Telekom became the named sponsor of the Veszprém handball team. According to the agreement from the 2016/2017 championship season the teams of the Veszprém Handball Team Zrt., from the U10 age group to the adult team, will be called as Telekom Veszprém Handball Team in all domestic and international championships.<ref>{{Cite web |title=Telekom became name sponsor of the Veszprém Handball Team - Press Releases - Press Room |url=https://www.telekom.hu/about_us/press_room/press_releases/2016/may_23 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
Based on the decision of the National Media and Info-communications Authority Magyar Telekom's frequency usage right in the 2100 MHz frequency band, which was effective until December 27, 2019, was extended until June 27, 2027.


=== 2017 ===
Magyar Telekom was the first in Hungary to present a 5G network operating under real conditions at its headquarters in Krisztina körút, Budapest.
On 11 January, Tibor Rékasi was appointed as Magyar Telekom's chief residential commercial officer. On April 1, Kim Kyllesbech Larsen became Magyar Telekom's Chief Technical and IT Officer, and on May 15, Zsuzsanna Friedl became Chief People Officer.Robert Hauber, Deutsche Telekom's Senior Vice President Finance Europe, was appointed as chairman of Magyar Telekom's board of directors.<ref>{{Cite press release |title=Change in Magyar Telekom Group's top management |url=https://www.telekom.hu/about_us/press_room/press_releases/2017/january_10 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref><ref>{{Cite press release|title=Magyar Telekom appoints new Chief Technology and IT Officer|url=https://www.telekom.hu/about_us/press_room/press_releases/2017/february_10 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref><ref>{{Cite press release |title=Magyar Telekom appoints new Chief Human Resources Officer |url=https://www.telekom.hu/about_us/press_room/press_releases/2017/march_27 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref><ref>{{Cite press release |title=Magyar Telekom's Board of Directors elects Chairman |url=https://www.telekom.hu/about_us/press_room/press_releases/2017/april_13 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>


Magyar Telekom signed a share sale agreement with Hrvatski Telekom d.d. to transfer its majority stake in Crnogorski Telekom. As a result of the transaction Magyar Telekom's majority stake (76.53%) in Crnogorski AD. was transferred to Hrvatski Telekom d.d. for a total of 123.5 million EUR.<ref>{{Cite press release |title=Magyar Telekom disposes of its majority stake in Crnogorski Telekom|url=https://www.telekom.hu/about_us/press_room/press_releases/2017/january_10_2 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
Telekom's call center replaced the traditional push-button menu system with a virtual business assistant. The artificial intelligence-based, Hungarian-speaking VANDA receives incoming calls, understands the customer's intentions and routes the call to a competent expert as quickly as possible. It also performs routine tasks that are highly automatable and occur frequently.


Magyar Telekom was the first mobile operator in Hungary to launch voice services on the 4G network. The 4G Voice service has the advantage of providing an uninterrupted 4G data connection even during calls.<ref>{{Cite press release |title=Further to data, the 4G network already transmits voice also – Magyar Telekom launches 4G Voice |url=https://www.telekom.hu/about_us/press_room/press_releases/2017/april_27 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
According to GKI Digital's market analysis Magyar Telekom was the largest mobile handset and tablet supplier in the Hungarian online retail market in 2018.


Magyar Telekom began building a 5G test network at the automotive test track in Zalaegerszeg.<ref>{{Cite press release|title=Magyar Telekom starts building a 5G test network in Zalaegerszeg |url=https://www.telekom.hu/about_us/press_room/press_releases/2017/june_1 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
Ferencváros Sports Club and Magyar Telekom signed a new four-year agreement under which the companys support not only men's but also women's football teams, as well as water polo, ice hockey and men's gymnastics.


=== 2018 ===
Between 2014 and 2018 the company spent nearly 240 billion HUF in Hungary to develop the infrastructure of its fixed and mobile networks.
Mattheisen resigned from Magyar Telekom on 1 July, with Rékasi succeeding him,<ref>{{Cite press release |title=Management changes at Magyar Telekom |url=https://www.telekom.hu/about_us/press_room/press_releases/2018/april_24 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref> and Melinda Szabó became Magyar Telekom's chief residential commercial officer.<ref>{{Cite web |title=Share ownership of Magyar Telekom's new Chief Executive Officer and member of the Board of Directors, and new Chief Commercial Officer Residential - Investor News - Investor Relations |url=https://www.telekom.hu/about_us/investor_relations/investor_news/2018/july_02_2 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>


Telekom was the first company on the Hungarian market to enable the use of embedded SIM cards (eSIM) on its network.<ref>{{Cite press release |title=Telekom is the first operator in Hungary that offers eSIM cards on its network that is built into the device|url=https://www.telekom.hu/about_us/press_room/press_releases/2018/june_13 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref> It also introduced MultiSIM, which allows customers to use both mobile internet and voice services on multiple SIMs with a single subscription. MultiSIM supports both traditional SIM and eSIM cards.<ref>{{Cite press release |title=A single subscription for multiple devices: MultiSIM has arrived! - |url=https://www.telekom.hu/about_us/press_room/press_releases/2018/november_13 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
=== 2019 ===
At the end of January Magyar Telekom launched its first standard 5G station in the center of Zalaegerszeg. The gigabit speed test network was implemented as a standard 5G system and was using commercially mature 5G network equipment.


Magyar Telekom was the first in Hungary to present a 5G network operating under real conditions at its headquarters in Krisztina Körút, Budapest.<ref>{{Cite press release|title=Telekom presented the first 5G connection established under real-life conditions in Hungary |url=https://www.telekom.hu/about_us/press_room/press_releases/2018/july_02 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
Magyar Telekom extended its sponsorship contract with the Telekom Veszprém men's handball team. According to the agreement Telekom continued to support the adult and junior teams for another three years, until the end of the 2021/2022 championship season.


According to GKI Digital's market analysis Magyar Telekom was the largest mobile handset and tablet supplier on the Hungarian online retail market in 2018.<ref>{{Cite press release |title=Telekom ranks No. 1 in the field of online mobile telephone sales |url=https://www.telekom.hu/about_us/press_room/press_releases/2019/april_25 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
On October 1, 2019 Lubor Zatko was appointed as Chief Technical and IT Officer of Magyar Telekom.


Between 2014 and 2018 the company spent nearly HUF 240 billion in Hungary to develop the infrastructure of its fixed and mobile networks.<ref name=":2">{{Cite press release|title=Telekom is offering gigabit speed for more than 1.7 million homes and businesses – from September via most parts of the cable network, in addition to optical connections |url=https://www.telekom.hu/about_us/press_room/press_releases/2019/september_05 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
Magyar Telekom and T-Systems moved to their new new headquarters in Könyves Kálmán körút in Budapest. The country's largest office building has since won several prestigious architectural and property development awards.


=== 2019 ===
Magyar Telekom's intensive network development continued in 2019 as a result the operator offered more than 1.7 million gigabit speed access points on its fibre and cable networks in September.
At the end of January, Magyar Telekom launched its first standard 5G station in the center of Zalaegerszeg. The gigabit speed test network was implemented as a standard 5G system and was using commercially mature 5G network equipment.<ref>{{Cite press release |title=Magyar Telekom launched Hungary's first standard 5G test station at Zalaegerszeg |url=https://www.telekom.hu/about_us/press_room/press_releases/2019/january_28 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref><ref>{{Cite press release |title=Successful tests at Telekom's first standard 5g test station in Zalaegerszeg -|url=https://www.telekom.hu/about_us/press_room/press_releases/2019/may_24 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>


Magyar Telekom extended its sponsorship contract with Telekom Veszprém men's handball team. According to the agreement Telekom continued to support the adult and junior teams for another three years, until the end of the 2021–2022 championship season.<ref>{{Cite press release |title=Telekom ranks No. 1 in the field of online mobile telephone salesMagyar Telekom held its Annual General Meeting-2 |url=https://www.telekom.hu/about_us/press_room/press_releases/2019/may_10 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
Magyar Telekom started the transition to an agile way of working in 2019. The aim of the corporate-level agile transformation was to respond more quickly and effectively to customer needs and the changing market environment.


On October 1, 2019, Lubor Zatko was appointed Chief Technical and IT Officer of Magyar Telekom.<ref>{{Cite press release |title=New CTIO at Magyar Telekom |url=https://www.telekom.hu/about_us/press_room/press_releases/2019/august_06_2 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
=== 2020 ===
On March 1, 2020 Darja Dodonova, former Vice president of Europe segment Technology Controlling at Deutsche Telekom, was appointed Chief Financial Officer of Magyar Telekom.


Magyar Telekom's intensive network development continued in 2019 and as a result the operator covered more than 1.7 million access points with its gigabit speed network, either on fibre and cable technology by September.<ref name=":2" />
Magyar Telekom's Board of Directors decided to extend Tibor Rékasi's contract as CEO for another 3 years, until June 30, 2024. On November 2, 2020 Gábor Gonda became CEO of T-Systems Hungary Zrt. and a member of Magyar Telekom's senior management.


Magyar Telekom started the transition to an agile way of working in 2019. The aim of the corporate-level agile transformation was to respond more quickly and effectively to customer needs and the changing market environment.<ref>{{Cite press release |title=Magyar Telekom changes its management structure |url=https://www.telekom.hu/about_us/press_room/press_releases/2019/december_6_2 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref><ref>{{Cite web |date=2021-06-11 |title=Hatalmas kihívás az agilis átalakulás, de működik- HR Portál |url=https://www.hrportal.hu/hr/hatalmas_kihivas_az_agilis_atalakulas__de_mukodik-20210611.html |access-date=2022-08-15 |website=www.hrportal.hu |language=hu}}</ref><ref>{{Cite web |date=2021-06-16 |title=Káosz nem ott van, ahol nincs főnök, hanem ahol hiányzik a közös alap {{!}} G7 - Gazdasági sztorik érthetően |url=https://g7.hu/vallalat/20210616/kaosz-nem-ott-van-ahol-nincs-fonok-hanem-ahol-hianyzik-a-kozos-alap/ |access-date=2022-08-15 |language=hu}}</ref>
Magyar Telekom was successful in the auction for frequency usage rights for 5G and mobile broadband services and launched its commercial 5G service in April. By the end of August the service reached another milestone with dozens of new stations connected in 23 municipalities - Budapest, Budaörs, Zalaegerszeg, Debrecen, Kecskemét, Szeged and parts of Szombathely, as well as in 16 localities around Lake Balaton.


=== 2020 ===
Magyar Telekom continued to intensively develop its gigabit network in 2020: 377 thousand new fibre access points and 117 thousand cable access points were upgraded to gigabit capable. This resulted in the total number of gigabit connections of nearly 2.5 million.
On March 1, Darja Dodonova, former vice president of Europe segment Technology Controlling at Deutsche Telekom, became the chief financial officer of Magyar Telekom.<ref>{{Cite press release |title=Change in Magyar Telekom's top management |url=https://www.telekom.hu/about_us/press_room/press_releases/2019/december_6_1 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>


Magyar Telekom's board of directors extended Rékasi's contract as CEO for until June 30, 2024.<ref>{{Cite press release |title=Management announcement at Magyar Telekom |url=https://www.telekom.hu/about_us/press_room/press_releases/2020/december_1 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref> On November 2, Gábor Gonda became CEO of T-Systems Hungary Zrt. and a member of Magyar Telekom's executive management.<ref>{{Cite press release |title=Change in Magyar Telekom Group's top management |url=https://www.telekom.hu/about_us/press_room/press_releases/2020/september_22 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
=== 2021 ===
Magyar Telekom Group was given the Disability Friendly Workplace Gold Award for its achievements and efforts in promoting the employment of employees with disabilities, the development of an accessible workplace environment and an inclusive corporate culture.


Magyar Telekom was successful in the auction for frequency usage rights for 5G and mobile broadband services<ref>{{Cite press release |title=Magyar Telekom succeeded in the 5G auction procedure – commercial 5G service to be launched soon |url=https://www.telekom.hu/about_us/press_room/press_releases/2020/march_26 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref> and launched its commercial 5G service in April.<ref>{{Cite press release |title=Telekom launches commercial 5G service - |url=https://www.telekom.hu/about_us/press_room/press_releases/2020/april_9 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref> By the end of August, the service reached another milestone with dozens of new stations connected in 23 municipalities - Budapest, Budaörs, Zalaegerszeg, Debrecen, Kecskemét, Szeged and parts of Szombathely, as well as in 16 localities around Lake Balaton.<ref>{{Cite press release |title=Telekom offers gigabit speed 5G in 23 settlements already |url=https://www.telekom.hu/about_us/press_room/press_releases/2020/august_26 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref><ref>{{Cite press release |title=Telekom expands its 5G coverage in Budapest using Ericsson Spectrum Sharing - Press |url=https://www.telekom.hu/about_us/press_room/press_releases/2020/november_20 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
Magyar Telekom acquired frequency usage rights in the auction for the 900 MHz and 1800 MHz frequency bands.


=== 2021 ===
Based on the company's 2020 sustainability results Magyar Telekom was nominated among the best performing companies in the telecommunications sector by ISS Corporate Solutions.
Magyar Telekom acquired frequency usage rights in the auction for the 900&nbsp;MHz and 1800&nbsp;MHz frequency bands.<ref>{{Cite press release|title=Magyar Telekom acquires frequency usage rights |url=https://www.telekom.hu/about_us/press_room/press_releases/2021/january_28 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>


Based on the company's 2020 sustainability results, Magyar Telekom was nominated among the best performing companies in the telecommunications sector by ISS Corporate Solutions.<ref>{{Cite press release |title=Magyar Telekom among top sustainable companies globally - |url=https://www.telekom.hu/about_us/press_room/press_releases/2021/october_20 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
Based on PwC Hungary's annual research Magyar Telekom won the Most Attractive Workplace Award in the telecom sector for the fourth year in a row in 2021.


Based on PwC Hungary's annual research, Magyar Telekom won the Most Attractive Workplace Award in the telecom sector for the fourth year in a row in 2021.<ref>{{Cite press release|last=PricewaterhouseCoopers |title=Money, flexibility, and a cool boss - this is what young workforce is after when choosing a workplace |url=https://www.pwc.com/hu/en/pressroom/2021/employee_preference_survey_2021.html |access-date=2022-08-15 |website=PwC |language=hu-hu}}</ref>
Magyar Telekom continued to intensively develop its gigabit network in 2021: 401 thousand new fibre access points were added to its network, and 40 thousand cable access points were upgraded to gigabit capability. The company offered gigabit speed to more than 3 million homes and businesses.

Magyar Telekom launched its fifth sustainability strategy cycle, which sets sustainability targets until 2030. The key idea of the strategy is to make Magyar Telekom Group the leading sustainable company in Hungary, giving digitalization at the service of the development of people, families and businesses as well as the protection of the environment.


=== 2022 ===
=== 2022 ===
Magyar Telekom renewed its sponsorship contract with the Telekom Veszprém men's handball team. According to the agreement, Telekom continues to support the men's adult and junior teams of the Veszprém club for another four years, until the end of the 2025–2026 championship season.<ref>{{Cite press release|title=Magyar Telekom extends contract with Telekom Veszprém |url=https://www.telekom.hu/about_us/press_room/press_releases/2022/june_15 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref>
In 2021 - for the fourth year in a row - Magyar Telekom's webstore was again the largest supplier of mobile phones and tablets among Hungarian language webstores. According to a market analysis by GKID (formerly GKI Digital) Telekom has a 2.3% share of the total online retail market, making the company the fifth largest online player in Hungary.

Randstad Employer Brand Research is the most comprehensive independent employer brand research in the world. As a result of the survey Magyar Telekom was awarded the Nívó prize, as it won the Most Attractive Workplace in the Telecom Sector award for the fourth year in a row.

Magyar Telekom signed an agreement to support the Ferencváros Sports Club for another four years. Within the framework of the cooperation Telekom remains the main sponsor of Ferencvárosi Torna Club, the sponsor of FTC football team, and the name sponsor of the water polo, ice hockey, women's football and men's gymnastics club divisions.


Magyar Telekom switched off its 3G network on 1 July 2022.<ref>{{Cite press release|title=Final stage of disconnecting the 3G network – The most affected customers were directly notified by the service provider |url=https://www.telekom.hu/about_us/press_room/press_releases/2022/june_13 |access-date=2022-08-15 |website=Magyar Telekom |language=en}}</ref><ref>{{Cite web |title=Magyar Telekom switches off 3G mobile network - BBJ |url=https://bbj.hu/business/tech/telco/magyar-telekom-switches-off-3g-mobile-network |access-date=2022-08-15 |website=BBJ.hu |date=2 July 2022 |language=en}}</ref>
Magyar Telekom extended its sponsorship contract with the Telekom Veszprém men's handball team. According to the agreement Telekom continues to support the men's adult and junior teams of the Veszprém club for another four years, until the end of the 2025/2026 championship season.


=== 2023 ===
Magyar Telekom switched off its 3G network which will no longer be available in Hungary after July 1, 2022. The operator decided to disconnect the network due to low utilization. Customers will obviously not be left without service: the 4G network will continue to be available for both voice and data, with near nationwide coverage and a better customer experience than previous technologies. Customers with 3G handsets or less will have their voice traffic taken over by the existing 2G network.
From February 1, 2023, Magyar Telekom provides new IT and telecommunications services from a single source for its customers of medium and large companies. Magyar Telekom's medium-sized and large company customers can use the telecommunications and IT services under the Telekom brand name, in the form of a monthly fee, from one source, from one service provider. The unique system integration needs of domestic companies are supported in the usual form, in a separate company, by Telekom Rendszerintegráció Zrt.


== Controversies ==
== Controversies ==


In July 2017, [[T-Systems Hungary]], a subsidiary of Magyar Telekom, launched an online ticket service for BKK, the unified transport operator of Budapest, Hungary. The application allegedly contained multiple security bugs. T-Systems Hungary reported online attacks on the application to the local authorities. One major bug was reported to BKK by an 18-year-old student, who was later detained by the police in the middle of the night, causing a public outcry, as it was revealed that the detention was ordered after the report by T-Systems. Many comments and negative ratings were added to T-Systems and BKK's social media pages.<ref>{{cite web|url=https://blog.marai.me/2017/07/24/18-year-old-arrested-bkk-tsystems-e-ticket/|title=18 year old guy arrested for reporting a shamefully stupid bug in the new Budapest e-Ticket system|first=László|last=Márai|date=24 July 2017}}</ref><ref>{{cite web|url=http://index.hu/belfold/2017/07/21/ejjel_elvittek_a_rendorok_a_bkk_hekkeret/|title=Éjjel elvitték a rendőrök a BKK e-jegyének hibáit feltáró fiatalt}}</ref><ref>{{cite web|url=https://444.hu/2017/07/21/ejszaka-elvittek-a-rendorok-a-18-eves-fiut-aki-szolni-mereszelt-a-bkk-nak-hogy-szar-a-webjegye|title=Éjszaka elvitték a rendőrök a 18 éves fiút, aki szólni merészelt a BKK-nak, hogy szar a webjegye|first=Magyari|last=Péter|date=21 July 2017|website=444}}</ref>
In July 2017, [[T-Systems Hungary]], a subsidiary of Magyar Telekom, launched an online ticket service for BKK, the unified transport operator of Budapest, Hungary. The application allegedly contained multiple security bugs. T-Systems Hungary reported online attacks on the application to the local authorities. One major bug was reported to BKK by an 18-year-old student, who was later detained by the police in the middle of the night, causing a public outcry, as it was revealed that the detention was ordered after the report by T-Systems. Many comments and negative ratings were added to T-Systems and BKK's social media pages.<ref>{{Cite web |last=Zrt |first=HVG Kiadó |date=2017-08-04 |title=Etikus hackelés: a jó szándék kevés |url=https://hvg.hu/tudomany/20170804_fresz_ferenc_etikus_hackeles_a_jo_szandek_keves |access-date=2022-08-15 |website=hvg.hu |language=hu}}</ref><ref>{{cite web|url=https://blog.marai.me/2017/07/24/18-year-old-arrested-bkk-tsystems-e-ticket/|title=18 year old guy arrested for reporting a shamefully stupid bug in the new Budapest e-Ticket system|first=László|last=Márai|date=24 July 2017}}</ref><ref>{{cite web|url=http://index.hu/belfold/2017/07/21/ejjel_elvittek_a_rendorok_a_bkk_hekkeret/|title=Éjjel elvitték a rendőrök a BKK e-jegyének hibáit feltáró fiatalt|date=21 July 2017 }}</ref><ref>{{cite web|url=https://444.hu/2017/07/21/ejszaka-elvittek-a-rendorok-a-18-eves-fiut-aki-szolni-mereszelt-a-bkk-nak-hogy-szar-a-webjegye|title=Éjszaka elvitték a rendőrök a 18 éves fiút, aki szólni merészelt a BKK-nak, hogy szar a webjegye|first=Magyari|last=Péter|date=21 July 2017|website=444}}</ref>


== References ==
== References ==
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* [https://web.archive.org/web/20060510115100/http://sajtoszoba.magyartelekom.hu/process?action=notice&lang=eng&id=2746 Today Matáv has officially changed its name to Magyar Telekom] (article)
* [https://web.archive.org/web/20060510115100/http://sajtoszoba.magyartelekom.hu/process?action=notice&lang=eng&id=2746 Today Matáv has officially changed its name to Magyar Telekom] (article)


{{Hungarian mobile phone companies}}
{{Deutsche Telekom}}
{{Deutsche Telekom}}
{{BUX companies}}
{{BUX companies}}
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[[Category:Telecommunications companies of Hungary]]
[[Category:Telecommunications companies of Hungary]]
[[Category:Telecommunications companies established in 1991]]
[[Category:Telecommunications companies established in 1991]]
[[Category:Companies in the BUX]]
[[Category:Companies in the Central European Blue Chip Index]]

Latest revision as of 17:32, 12 November 2024

Magyar Telekom Nyrt.
Company typePublic Subsidiary
BPSEMTELEKOM
BUX Component
CETOP20 Component
IndustryTelecommunications
Headquarters,
Area served
Central and Eastern Europe
Key people
Rékasi Tibor (CEO)
ProductsFixed Telephony, Mobile Telephony, Broadband Internet, IT Services, Networking Solutions, Digital TV
RevenueHUF 746,669 million (2022)
HUF 109,178 million (2022)
HUF 62,954 million (2022)
Total assetsHUF 1,456,417 million (2022)
Total equityHUF 734,776 million (2022)
Number of employees
6,711 (2022)
ParentDeutsche Telekom (61.39%)
SubsidiariesMakedonski Telekom
Websitewww.telekom.hu
Headquarters of Magyar Telekom in Budapest
Dr. Robert Hauber, Chairperson of Magyar Telekom's Board since April 2017
Tibor Rékasi, Magyar Telekom's Chief Executive Officer

Magyar Telekom Nyrt. (officially Magyar Telekom Távközlési Nyilvánosan Működő Részvénytársaság, Magyar Telekom Telecommunications Public Limited Company[1] lit.'Hungarian Telecom Telecommunications Public Limited Company') is one of the leading Hungarian telecommunications service provider company. It is a subsidiary of Deutsche Telekom.[2]

Magyar Telekom provides a full range of telecommunications and information communication (ICT) services to private individuals as well as small, medium and large corporate customers, including landline and mobile phone, data transfer and non-voice based, as well as IT and system integration services uniformly under the Telekom brand. Magyar Telekom is connected to the lives of its customers by millions of threads, telephone, internet, TV and IT: it has a high-quality, reliable and uniquely wide range of services in all areas. Magyar Telekom Nyrt. is the 100% owner of Telekom Regszerintegració Zrt., as well as the majority owner of Makedonski Telekom, the leading integrated service provider in North Macedonia.


Until 6 May 2005, it was known as Matáv (Magyar Távközlési Rt. – Hungarian Telecommunications PLC). The company was formed under the name of Magyar Távközlési Vállalat (Hungarian Telecommunications Enterprise) in December 1989, when Magyar Posta (Hungarian Post) was split into three separate enterprises. On 31 December 1991, the company was re-structured as a public limited company as Magyar Távközlési Rt.. On 1 July 1993, the Telecommunications Act came into effect, making it possible to privatize the company. The company remained 100% state owned until the end of 1993. At this point, a consortium was formed between Deutsche Telekom and Ameritech, which was named MagyarCom. MagyarCom bought a company share of 30.1% for a price of US$875 million.

History

[edit]

Early years

[edit]

On 31 December 1989, after becoming one of the three sections of the Hungarian Post service area, the Hungarian Telecommunications Company (Matáv) was founded, as telecommunications operator Magyar Telecom Rt. The company was wholly owned by the state until the end of 1993, but became privatized after the Telecommunications Act came into effect 1 July 1993. In 1993, 30.1% ownership of Matáv was purchased by Deutsche Telekom and Ameritech International telecommunications companies, under the new name, MagyarCom Consortium.[3] During the privatization process MagyarCom acquired a majority stake of the company, under a contract signed on 22 December 1995. The effect of the two companies forming a consortium was Central and Eastern Europe's largest privatization, and also the largest foreign investment in Hungary.[4]

Deutsche Telekom's majority

[edit]

On 14 November 1997, Matáv share trading began in Budapest and New York City, placing 26.31% of the shares on the market, which was the largest share subscription ever held in Hungary, making Matáv the first Central European company to be listed on the New York Stock Exchange. In the summer of 1999, ÁPV Rt. (Hungary's State Privatization Property Agency) sold the last package of shares of Hungary's 5.75%, but still held the golden share.[5]

On 3 July 2000, Deutsche Telekom acquired SBC's 50% stake in MagyarCom in compliance of their shareholder agreement. As a result of the change in the ownership structure of MagyarCom, Deutsche Telekom's ownership in Matáv increased to 59.52%, the remaining 40.48% public shareholding, while the golden share was owned by Hungary.[5]

Internationalization

[edit]

Since 2001, it was possible for Matáv to become an international telecommunications group. The consortium led by Matáv acquired a majority stake in Macedonia's national telecommunications company Makedonski Telekomunikacii (MakTel), which became a consolidated subsidiary of the group.[5] As a further step, Matáv acquired the remaining 50% stake in Emitel Rt.

The group's companies took leading positions in the mobile phone, internet and business data communications markets, with a share of over 80% in the fixed phone market.[6]

A new governance structure of the group was adopted at the end of 2001.[5]

Rebranding

[edit]

In 2002, the Matáv Group obtained group-level certification in accordance with ISO 9001:2000, certified by SGS S.A.[5]

Matáv also wanted to lead telecommunications and Internet services in Hungary, as evidenced by the 100,000th ADSL subscription acquired in December 2003. In mobile telephones, number portability was a minor difficulty, but the Westel division of the group solved the problem in 2004.[5]

In March 2004, the group decided to replace the Westel name, which had existed since 1989, and joined the global T-Mobile brand on 1 May 2004. Subsequently, the Matáv Group decided to consolidate and merge, subordinating the structure of the group of companies on 1 January 2005, and then on 6 May all its services and operational organizations under central management and the group of companies. It changed its company name, and from that date, the Magyar Telekom Group operated as a group of "T" brand names.[7]

On 8 November 2005, Magyar Telekom purchased Orbitel (Bulgaria's telecommunications provider), a transaction that ended on 3 February 2006.[8]

The merge caused T-Mobile Magyarország Rt. and Magyar Telekom Rt. to stop existing,[9] and András Sugár, CEO of T-Mobile, resigned. At the same time, Magyar Telekom Távközlési Nyilvánosan Működő Részvénytársaság took over their role on 1 March 2006.[5]

2007

[edit]

According to the decision of Magyar Telekom's board of directors as approved by the company's General Meeting, T-Online Hungary's Internet access area and the regional fixed line subsidiary Emitel were integrated within Magyar Telekom as of 1 October 2007. T-Online Hungary's web and content services business area continued to operate under the name Origo Media and Communications as a Magyar Telekom Group subsidiary.[10]

On 25 September 2007, Magyar Telekom's board of directors took a decision to change the management and organization structure of the company, in order to raise the standard of services, improve cost efficiency and exploit new, innovative service and business opportunities. The decision to change the organization model shifted the focus from technology to the demands of customer segments. Consequently, the new management structure of Magyar Telekom determines the operating model of the Group on the basis of customer segments. The new management structure, developed in order to reach the strategic objectives and based on customer segments, was implemented on January 1, 2008.[11]

2008

[edit]

From January 2008 the organization of T-Systems business unit[clarification needed] was simplified through integration of subsidiaries in an effort to provide better service to customers and increase efficiency. The number of T-Systems subsidiaries was reduced from six to two, while retaining the flexibility and customer focus.[11]

As part of Magyar Telekom's integration processes, iWiW and Adnetwork Online Marketing merged into Origo 30 June 2008.[12]

Following the board of directors decision in June 2008, Magyar Telekom introduced the T-Home brand in September, which replaced the T-Com, T-Online and T-Kábel brands and has become the single brand representing fixed line communications and entertainment services at home. The corporate “T” brand has been renewed simultaneously, and it functions as an umbrella brand for the brands offered by T-Home, T-Mobile and the T-Systems. Magyar Telekom's new slogan “Life is for sharing” was also introduced and is used both by T-Home and T-Mobile. The rebranding has created a simpler brand structure, easier to identify for customers. Along with the introduction of T-Home brand, we also repositioned Magyar Telekom as Hungary's only “double triple-play” provider, which, through T-Home and T-Mobile, offers Internet, television and telephone services on the fixed line and mobile networks alike, at home and on the move.[13]

2009

[edit]

According to the decision of Magyar Telekom's board of directors as approved by the company's extraordinary General Meeting on June 29, 2009, the merger of cable TV subsidiaries T-Kabel Hungary and Del-Vonal into Magyar Telekom was completed 30 September 2009.[14]

2010

[edit]

In April 2010 the board of directors made changes effective July 1 to the management structure of the company to improve its efficiency in responding to changing market and economic conditions.[15]

Magyar Telekom withdrew from the New York Stock Exchange on 12 November 2010 to simplify the structure of financial reporting and reduce administrative costs.[16][17]

2012

[edit]

4G technology in Hungary

[edit]

On 1 January, Telekom was the first telecommunications company in Hungary to launch its 4G/LTE-based mobile Internet service, which provided full outdoor 4G coverage of Budapest and 4G mobile internet to almost 27% of the country's population.[18][19][20]

At its meeting held in June, Magyar Telekom's board of directors approved the mid- and long-term strategic direction of the company's operations. One of the first steps is the establishment of a new management structure. The changes, started from January 2013, will enable Magyar Telekom to exploit the new, innovative service and business opportunities by responding more flexibly to changes in customer demand and to market challenges. The company's new organizational structure is also designed to enable Magyar Telekom to serve its customers in a high-quality, state-of-the-art and efficient way. In this framework the executive positions chief commercial officer residential and chief commercial officer SMB have been created to head the management areas in charge of serving the respective customer segments.[21]

2013

[edit]

In September, Magyar Telekom's frequency usage rights in the 1800 MHz and in the 900 MHz frequency band have been extended until 2022 by way of an amendment to authority contract with the President of the National Media and Infocommunications Authority. For Magyar Telekom, the amendment has secured the foundations for providing high quality mobile services in the future.[22]

Magyar Telekom won the Excellence in Customer Service Award of 2013 in the telephone customer service (call center) enterprise category in October. With this Telekom proved to be Hungary's best in call center services among enterprises.[23]

Magyar Telekom acquired nine cable networks in Hungary during the year.[24]

2014

[edit]

The Government of Hungary and Magyar Telekom signed a partnership agreement in February. The Government and the market-leading telecom group have established a long-term cooperation for the country's digital development. The goal is to establish a Digital Hungary, through providing broadband Internet for all, promoting digital literacy and increasing the competitiveness of businesses.[25]

2015

[edit]

Magyar Telekom and Telenor Hungary entered an agreement to jointly develop and operate their 4G networks, and Telekom increased its nationwide residential 4G coverage to 97% i.e. almost complete by the end of 2015.[26]

2016

[edit]

In February Magyar Telekom's board of directors decided to keep Christopher Mattheisen as CEO until 31 May 2019.[27]

Magyar Telekom became the named sponsor of the Veszprém handball team. According to the agreement from the 2016/2017 championship season the teams of the Veszprém Handball Team Zrt., from the U10 age group to the adult team, will be called as Telekom Veszprém Handball Team in all domestic and international championships.[28]

2017

[edit]

On 11 January, Tibor Rékasi was appointed as Magyar Telekom's chief residential commercial officer. On April 1, Kim Kyllesbech Larsen became Magyar Telekom's Chief Technical and IT Officer, and on May 15, Zsuzsanna Friedl became Chief People Officer.Robert Hauber, Deutsche Telekom's Senior Vice President Finance Europe, was appointed as chairman of Magyar Telekom's board of directors.[29][30][31][32]

Magyar Telekom signed a share sale agreement with Hrvatski Telekom d.d. to transfer its majority stake in Crnogorski Telekom. As a result of the transaction Magyar Telekom's majority stake (76.53%) in Crnogorski AD. was transferred to Hrvatski Telekom d.d. for a total of 123.5 million EUR.[33]

Magyar Telekom was the first mobile operator in Hungary to launch voice services on the 4G network. The 4G Voice service has the advantage of providing an uninterrupted 4G data connection even during calls.[34]

Magyar Telekom began building a 5G test network at the automotive test track in Zalaegerszeg.[35]

2018

[edit]

Mattheisen resigned from Magyar Telekom on 1 July, with Rékasi succeeding him,[36] and Melinda Szabó became Magyar Telekom's chief residential commercial officer.[37]

Telekom was the first company on the Hungarian market to enable the use of embedded SIM cards (eSIM) on its network.[38] It also introduced MultiSIM, which allows customers to use both mobile internet and voice services on multiple SIMs with a single subscription. MultiSIM supports both traditional SIM and eSIM cards.[39]

Magyar Telekom was the first in Hungary to present a 5G network operating under real conditions at its headquarters in Krisztina Körút, Budapest.[40]

According to GKI Digital's market analysis Magyar Telekom was the largest mobile handset and tablet supplier on the Hungarian online retail market in 2018.[41]

Between 2014 and 2018 the company spent nearly HUF 240 billion in Hungary to develop the infrastructure of its fixed and mobile networks.[42]

2019

[edit]

At the end of January, Magyar Telekom launched its first standard 5G station in the center of Zalaegerszeg. The gigabit speed test network was implemented as a standard 5G system and was using commercially mature 5G network equipment.[43][44]

Magyar Telekom extended its sponsorship contract with Telekom Veszprém men's handball team. According to the agreement Telekom continued to support the adult and junior teams for another three years, until the end of the 2021–2022 championship season.[45]

On October 1, 2019, Lubor Zatko was appointed Chief Technical and IT Officer of Magyar Telekom.[46]

Magyar Telekom's intensive network development continued in 2019 and as a result the operator covered more than 1.7 million access points with its gigabit speed network, either on fibre and cable technology by September.[42]

Magyar Telekom started the transition to an agile way of working in 2019. The aim of the corporate-level agile transformation was to respond more quickly and effectively to customer needs and the changing market environment.[47][48][49]

2020

[edit]

On March 1, Darja Dodonova, former vice president of Europe segment Technology Controlling at Deutsche Telekom, became the chief financial officer of Magyar Telekom.[50]

Magyar Telekom's board of directors extended Rékasi's contract as CEO for until June 30, 2024.[51] On November 2, Gábor Gonda became CEO of T-Systems Hungary Zrt. and a member of Magyar Telekom's executive management.[52]

Magyar Telekom was successful in the auction for frequency usage rights for 5G and mobile broadband services[53] and launched its commercial 5G service in April.[54] By the end of August, the service reached another milestone with dozens of new stations connected in 23 municipalities - Budapest, Budaörs, Zalaegerszeg, Debrecen, Kecskemét, Szeged and parts of Szombathely, as well as in 16 localities around Lake Balaton.[55][56]

2021

[edit]

Magyar Telekom acquired frequency usage rights in the auction for the 900 MHz and 1800 MHz frequency bands.[57]

Based on the company's 2020 sustainability results, Magyar Telekom was nominated among the best performing companies in the telecommunications sector by ISS Corporate Solutions.[58]

Based on PwC Hungary's annual research, Magyar Telekom won the Most Attractive Workplace Award in the telecom sector for the fourth year in a row in 2021.[59]

2022

[edit]

Magyar Telekom renewed its sponsorship contract with the Telekom Veszprém men's handball team. According to the agreement, Telekom continues to support the men's adult and junior teams of the Veszprém club for another four years, until the end of the 2025–2026 championship season.[60]

Magyar Telekom switched off its 3G network on 1 July 2022.[61][62]

2023

[edit]

From February 1, 2023, Magyar Telekom provides new IT and telecommunications services from a single source for its customers of medium and large companies. Magyar Telekom's medium-sized and large company customers can use the telecommunications and IT services under the Telekom brand name, in the form of a monthly fee, from one source, from one service provider. The unique system integration needs of domestic companies are supported in the usual form, in a separate company, by Telekom Rendszerintegráció Zrt.

Controversies

[edit]

In July 2017, T-Systems Hungary, a subsidiary of Magyar Telekom, launched an online ticket service for BKK, the unified transport operator of Budapest, Hungary. The application allegedly contained multiple security bugs. T-Systems Hungary reported online attacks on the application to the local authorities. One major bug was reported to BKK by an 18-year-old student, who was later detained by the police in the middle of the night, causing a public outcry, as it was revealed that the detention was ordered after the report by T-Systems. Many comments and negative ratings were added to T-Systems and BKK's social media pages.[63][64][65][66]

References

[edit]
  1. ^ "The Registration Court registered the merger of Magyar Telekom and T-Mobile Hungary". Magyar Telekom. Retrieved 15 August 2022.
  2. ^ "Ownership structure" (in Hungarian). Retrieved 15 August 2022.
  3. ^ "Company History" (in Hungarian). Retrieved 23 June 2020.
  4. ^ Linking privatization and regulatory reform (PDF). David M. Eisenberg, Partner, White & Case*.
  5. ^ a b c d e f g "Magyar Telekom". magyarbrands.hu. Retrieved 23 June 2020.
  6. ^ "Magyarország térképekben - Távközlés" (PDF). p. 1.
  7. ^ "Hungary's Matav Changes Name". Light Reading. 5 April 2005. Retrieved 23 June 2020.
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  48. ^ "Hatalmas kihívás az agilis átalakulás, de működik- HR Portál". www.hrportal.hu (in Hungarian). 11 June 2021. Retrieved 15 August 2022.
  49. ^ "Káosz nem ott van, ahol nincs főnök, hanem ahol hiányzik a közös alap | G7 - Gazdasági sztorik érthetően" (in Hungarian). 16 June 2021. Retrieved 15 August 2022.
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  52. ^ "Change in Magyar Telekom Group's top management". Magyar Telekom (Press release). Retrieved 15 August 2022.
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  54. ^ "Telekom launches commercial 5G service -". Magyar Telekom (Press release). Retrieved 15 August 2022.
  55. ^ "Telekom offers gigabit speed 5G in 23 settlements already". Magyar Telekom (Press release). Retrieved 15 August 2022.
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  57. ^ "Magyar Telekom acquires frequency usage rights". Magyar Telekom (Press release). Retrieved 15 August 2022.
  58. ^ "Magyar Telekom among top sustainable companies globally -". Magyar Telekom (Press release). Retrieved 15 August 2022.
  59. ^ PricewaterhouseCoopers. "Money, flexibility, and a cool boss - this is what young workforce is after when choosing a workplace". PwC (Press release) (in Hungarian). Retrieved 15 August 2022.
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