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'''Enterprise software''', also known as '''enterprise application software''' ('''EAS'''), is [[computer software]] used to satisfy the needs of an [[organization]] rather than individual users. Such organizations include businesses, schools, interest-based user groups, clubs, charities, and governments. Enterprise software is an integral part of a computer-based [[information system]].
'''Enterprise software''', also known as '''enterprise application software''' ('''EAS'''), is [[computer software]] used to satisfy the needs of an [[organization]] rather than its individual users. Enterprise software is an integral part of a computer-based [[information system]], handling a number of business operations, for example to enhance business and management reporting tasks, or support production operations and [[back office]] functions. Enterprise systems must process information at a relatively high speed.<ref>{{Cite web |title=Types of Enterprise Systems and Their Applications |publisher=Florida Tech |url=https://www.floridatechonlin/blog/information-technology/types-of-enterprise-systems-and-their-applications/ |access-date=3 November 2021 }}{{Dead link|date=March 2024 |bot=InternetArchiveBot |fix-attempted=yes }}</ref>


⚫
Services provided by enterprise software are typically business-oriented tools. As companies and other organizations have similar departments and systems, enterprise software is often available as a suite of customizable programs. Function-specific enterprise software uses include database management, customer relationship management, supply chain management and business process management.<ref name=":0">{{cite web |url=http://www.gregvogl.net/courses/mis1/glossary.htm |title=Management Information Systems Glossary of Terms |website=Uganda Martyrs University |date=27 March 2013 |access-date=3 November 2021 |archive-date=1 November 2021 |archive-url=https://web.archive.org/web/20211101064218/http://www.gregvogl.net/courses/mis1/glossary.htm |url-status=live }}</ref>
Enterprise software handles a number of operations in an organization, for example to enhance the business and management reporting tasks, or support production operations and back-office. The systems must process the information at a relatively high speed.<ref>{{Cite web |title=Types of Enterprise Systems and Their Applications | publisher=Florida Tech |url=https://www.floridatechonlin/blog/information-technology/types-of-enterprise-systems-and-their-applications/ |access-date=3 November 2021}}</ref>

⚫
Services provided by enterprise software are typically business-oriented tools. As companies and other organizations have similar departments and systems, enterprise software is often available as a suite of customizable programs. Enterprise software tools cover database management, customer relationship management, supply chain management, business process management and so on.<ref name=":0" />


==Definitions and industry==
==Definitions and industry==
The term ''enterprise software'' is used in industry, and business research publications, but is not common in [[computer science]]. In academic literature no coherent definition can be found. The computer historian [[Martin Campbell-Kelly]] contemplated in 2003 that the growth of the corporate software industry is not well understood. Enterprise application software (EAS) is recognized among academics as enterprise [[software]] components and modules which support only a particular business function. These EAS software components and modules can interoperate, so that cross-functional or inter-organizational enterprise systems can be built up. In this context the industry may speak of [[middleware]]. Software that is primarily sold to [[consumer]]s, is not called enterprise software.<ref>{{Cite book|title= Externalities and Enterprise Software: Helping and Hindering Legal Compliance | author1= Thomas Otter |publisher= KIT Scientific Publishing |year=2019 |isbn=9783731509370 | pages=16}}</ref>
The term ''enterprise software'' is used in industry, and business research publications, but is not common in [[computer science]]. The term was widely popularized in the early 1990s by major software vendors in conjunction with licensing deals with the show Star Trek <ref>{{cite web|last=Gilani|first=Aziz|title=How the information system industry became enterprise software|date=March 8, 2020|url=https://techcrunch.com/2020/03/08/how-the-information-system-industry-became-enterprise-software/}}</ref> In academic literature no coherent definition can be found. The computer historian [[Martin Campbell-Kelly]] contemplated in 2003 that the growth of the corporate software industry is not well understood. Enterprise application software (EAS) is recognized among academics as enterprise [[software]] components and modules which support only a particular business function. These EAS software components and modules can interoperate, so that cross-functional or inter-organizational enterprise systems can be built up. In this context the industry may speak of [[middleware]]. Software that is primarily sold to [[consumer]]s, is not called enterprise software.<ref>{{Cite book|title= Externalities and Enterprise Software: Helping and Hindering Legal Compliance | author1= Thomas Otter |publisher= KIT Scientific Publishing |year=2019 |isbn=9783731509370 | pages=16}}</ref>


According to [[Martin Fowler (software engineer)|Martin Fowler]], "Enterprise applications are about the display, manipulation, and storage of large amounts of often complex data and the support or automation of [[business processes]] with that data."<ref>Martin Fowler, "Patterns of Enterprise Application Architecture" (2002). Addison Wesley.</ref>
According to [[Martin Fowler (software engineer)|Martin Fowler]], "Enterprise applications are about the display, manipulation, and storage of large amounts of often complex data and the support or automation of [[business processes]] with that data."<ref>Martin Fowler, "Patterns of Enterprise Application Architecture" (2002). Addison Wesley.</ref>


Enterprise [[application software]] performs business functions such as order processing, procurement, production scheduling, customer information management, energy management, and accounting.
Enterprise application software is [[application software]] that performs business functions such as order processing, procurement, production scheduling, customer information management, energy management, and accounting.


==Enterprise system==
==Enterprise systems==
{{Infobox computer |name = Enterprise system
{{Infobox computer |name = Enterprise system
|image = [[Image:What is an ES.jpg|250px|What is an enterprise system?]]
|image = [[Image:What is an ES.jpg|250px|What is an enterprise system?]]
|caption = image describing what an enterprise system is
|caption =Image describing what an enterprise system is
|type = software package
|type = software package
}}
}}
'''Enterprise systems (ES)''' are large-scale enterprise software packages that support business processes, information flows, reporting, and data analytics in complex organizations. While ES are generally packaged enterprise application software (PEAS) systems they can also be bespoke, custom-developed systems created to support a specific organization's needs.
'''Enterprise systems (ES)''' are large-scale enterprise software packages which support a range of business processes, information flows, reporting, and data analytics in complex organizations. While ES are generally packaged enterprise application software (PEAS) systems,<ref>University of Melbourne, [https://handbook.unimelb.edu.au/2024/subjects/isys90036 Enterprise Systems (ISYS90036)], last updated 10 November 2023, accessed 30 November 2023</ref> they can also be bespoke, custom-developed systems created to support a specific organization's needs. Types of enterprise system include:

Types of enterprise systems include:
* [[Enterprise resource planning|enterprise resources planning (ERP) systems]],
* [[Enterprise resource planning|enterprise resources planning (ERP) systems]],
* [[enterprise planning systems]], and
* [[enterprise planning systems]], and
* [[customer relationship management]] software.
* [[customer relationship management]] software.

Although [[data warehousing]] or [[business intelligence]] systems are enterprise-wide packaged application software often sold by ES vendors, since they do not directly support execution of business processes, they are often excluded from the term.
Although [[data warehousing]] or [[business intelligence]] systems are enterprise-wide packaged application software often sold by ES vendors, since they do not directly support execution of business processes, they are often excluded from the term.


Enterprise systems are built on software platforms, such as SAP's [[NetWeaver]] and Oracle's [[Oracle Fusion Middleware|Fusion]], and databases.
Enterprise systems are built on software platforms, such as SAP's [[NetWeaver]] and Oracle's [[Oracle Fusion Middleware|Fusion]], and databases.


From a hardware perspective, enterprise systems are the servers, storage and associated software that large businesses use as the foundation for their [[IT infrastructure]]. These systems are designed to manage large volumes of critical data and thus are typically designed to provide high levels of transaction performance and data security.<ref>{{cite news|title=MES Relationship with Other Enterprise Systems|url=http://www.statii.co.uk/mes-relationship-with-other-enterprise-systems/|access-date=10 May 2016|work=statii}}</ref>
From a hardware perspective, enterprise systems are the [[Server (computing)|server]]s, storage and associated software that large businesses use as the foundation for their [[IT infrastructure]]. These systems are designed to manage large volumes of critical data and thus are typically designed to provide high levels of transaction performance and data security.<ref>{{cite news|title=MES Relationship with Other Enterprise Systems|url=http://www.statii.co.uk/mes-relationship-with-other-enterprise-systems/|access-date=10 May 2016|work=statii|archive-date=10 May 2016|archive-url=https://web.archive.org/web/20160510081538/http://www.statii.co.uk/mes-relationship-with-other-enterprise-systems/|url-status=live}}</ref>

The "seemingly boundless complexity" of enterprise systems has been criticised, and arguments maintained for deploying discrete systems for specific business tasks. Cynthia Rettig, an American businesswoman, has argued that "the concept of a single monolithic system [has] failed for many companies".<ref>Rettig, C., [https://sloanreview.mit.edu/article/the-trouble-with-enterprise-software/ The Trouble With Enterprise Software], ''[[MIT Sloan Management Review]]'', Fall 2007, Volume 49, No. 1, accessed 17 November 2023</ref>


== Types ==
== Types ==
Enterprise software can be categorized by business function. Each type of enterprise application can be considered a "system" due to the integration with a firm's business processes.<ref>{{cite web|url=http://www.webopedia.com/TERM/E/enterprise_application.html |title=What is enterprise application? A Word Definition From the Webopedia Computer Dictionary |date=7 May 2010 |publisher=Webopedia.com |access-date=2013-06-16}}</ref> Categories of enterprise software may overlap due to this systemic interpretation. For example, [[IBM]]'s Business Intelligence platform ([[Cognos]]), integrates with a [[predictive analytics]] platform (SPSS) and can obtain records from its database packages (Infosphere, DB2).
Enterprise software can be categorized by business function. Each type of enterprise application can be considered a "system" due to the integration with a firm's business processes.<ref>{{cite web |url=http://www.webopedia.com/TERM/E/enterprise_application.html |title=What is enterprise application? A Word Definition From the Webopedia Computer Dictionary |date=7 May 2010 |publisher=Webopedia.com |access-date=2013-06-16 |archive-date=2013-06-20 |archive-url=https://web.archive.org/web/20130620193147/http://www.webopedia.com/TERM/E/enterprise_application.html |url-status=live }}</ref> Categories of enterprise software may overlap due to this systemic interpretation. For example, [[IBM]]'s business intelligence platform ([[Cognos]]), integrates with a [[predictive analytics]] platform (SPSS) and can obtain records from its database packages (Infosphere, DB2).


Certain industry-standard product categories have emerged, and these are shown below:
Certain industry-standard product categories have emerged, and these are shown below:


* [[Business Intelligence]] (BI)
* [[Business intelligence]] (BI)
* [[Business Process Management]] (BPM)
* [[Business Process Management]] (BPM)
* [[Content Management System]] (CMS)
* [[Content Management System]] (CMS)
Line 56: Line 55:
** [[Intrusion detection system|Intrusion Detection Prevention]] (IDS) - and by extension [[Intrusion Prevention System]] (IPS)
** [[Intrusion detection system|Intrusion Detection Prevention]] (IDS) - and by extension [[Intrusion Prevention System]] (IPS)
** [[Software-defined networking|Software Defined Networking]] (SDN) - including SD-WAN
** [[Software-defined networking|Software Defined Networking]] (SDN) - including SD-WAN
** [[Security information and event management|Security Information Event Management]] (SIEM) - which can combine [[Security Information Management]] (SIM) and [[Security event manager|Security Event Management]] (SEM)
** [[Security information and event management|Security Information Event Management]] (SIEM) - which can combine [[Security Information Management]] (SIM) and [[Security event manager|Security Event Management]] (SEM).

* Others types of software which do not fit into well-known standard categories, including [[backup software]], [[Electronic billing|Billing]] Management, [[Accounting software]]
Other types of software which do not fit into well-known standard categories, including [[backup software]], [[electronic billing|billing]] management, and [[accounting software]]. Enterprise [[contract management software]] is used to bring all of an organisation's contractual commitments into a single system for holistic management and to avoid the variability and inefficiency inherent in manual contracting processes.<ref>[[Icertis|Icertis, Inc.]], [https://www.icertis.com/learn/what-is-enterprise-contract-management/ What is Enterprise Contract Management?], accessed 30 November 2023</ref>


==See also==
==See also==
* [[Application release automation#ARA Solutions|Application Release Automation Software]]
* [[Application release automation#ARA Solutions|Application Release Automation Software]]
* [[Application software]]
* [[Business informatics]]
* [[Business informatics]]
* [[Business software]]
* [[Business software]]
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* [[Operational risk management]]
* [[Operational risk management]]
* [[Retail software]]
* [[Retail software]]
* [[Server (computing)]]
* [[Strategic information system]]
* [[Strategic information system]]


Latest revision as of 17:52, 11 December 2024

Enterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization rather than its individual users. Enterprise software is an integral part of a computer-based information system, handling a number of business operations, for example to enhance business and management reporting tasks, or support production operations and back office functions. Enterprise systems must process information at a relatively high speed.[1]

Services provided by enterprise software are typically business-oriented tools. As companies and other organizations have similar departments and systems, enterprise software is often available as a suite of customizable programs. Function-specific enterprise software uses include database management, customer relationship management, supply chain management and business process management.[2]

Definitions and industry

[edit]

The term enterprise software is used in industry, and business research publications, but is not common in computer science. The term was widely popularized in the early 1990s by major software vendors in conjunction with licensing deals with the show Star Trek [3] In academic literature no coherent definition can be found. The computer historian Martin Campbell-Kelly contemplated in 2003 that the growth of the corporate software industry is not well understood. Enterprise application software (EAS) is recognized among academics as enterprise software components and modules which support only a particular business function. These EAS software components and modules can interoperate, so that cross-functional or inter-organizational enterprise systems can be built up. In this context the industry may speak of middleware. Software that is primarily sold to consumers, is not called enterprise software.[4]

According to Martin Fowler, "Enterprise applications are about the display, manipulation, and storage of large amounts of often complex data and the support or automation of business processes with that data."[5]

Enterprise application software is application software that performs business functions such as order processing, procurement, production scheduling, customer information management, energy management, and accounting.

Enterprise systems

[edit]
Enterprise system
What is an enterprise system?
Image describing what an enterprise system is
Typesoftware package

Enterprise systems (ES) are large-scale enterprise software packages which support a range of business processes, information flows, reporting, and data analytics in complex organizations. While ES are generally packaged enterprise application software (PEAS) systems,[6] they can also be bespoke, custom-developed systems created to support a specific organization's needs. Types of enterprise system include:

Although data warehousing or business intelligence systems are enterprise-wide packaged application software often sold by ES vendors, since they do not directly support execution of business processes, they are often excluded from the term.

Enterprise systems are built on software platforms, such as SAP's NetWeaver and Oracle's Fusion, and databases.

From a hardware perspective, enterprise systems are the servers, storage and associated software that large businesses use as the foundation for their IT infrastructure. These systems are designed to manage large volumes of critical data and thus are typically designed to provide high levels of transaction performance and data security.[7]

The "seemingly boundless complexity" of enterprise systems has been criticised, and arguments maintained for deploying discrete systems for specific business tasks. Cynthia Rettig, an American businesswoman, has argued that "the concept of a single monolithic system [has] failed for many companies".[8]

Types

[edit]

Enterprise software can be categorized by business function. Each type of enterprise application can be considered a "system" due to the integration with a firm's business processes.[9] Categories of enterprise software may overlap due to this systemic interpretation. For example, IBM's business intelligence platform (Cognos), integrates with a predictive analytics platform (SPSS) and can obtain records from its database packages (Infosphere, DB2).

Certain industry-standard product categories have emerged, and these are shown below:

Other types of software which do not fit into well-known standard categories, including backup software, billing management, and accounting software. Enterprise contract management software is used to bring all of an organisation's contractual commitments into a single system for holistic management and to avoid the variability and inefficiency inherent in manual contracting processes.[10]

See also

[edit]

References

[edit]
  1. ^ "Types of Enterprise Systems and Their Applications". Florida Tech. Retrieved 3 November 2021.[permanent dead link‍]
  2. ^ "Management Information Systems Glossary of Terms". Uganda Martyrs University. 27 March 2013. Archived from the original on 1 November 2021. Retrieved 3 November 2021.
  3. ^ Gilani, Aziz (March 8, 2020). "How the information system industry became enterprise software".
  4. ^ Thomas Otter (2019). Externalities and Enterprise Software: Helping and Hindering Legal Compliance. KIT Scientific Publishing. p. 16. ISBN 9783731509370.
  5. ^ Martin Fowler, "Patterns of Enterprise Application Architecture" (2002). Addison Wesley.
  6. ^ University of Melbourne, Enterprise Systems (ISYS90036), last updated 10 November 2023, accessed 30 November 2023
  7. ^ "MES Relationship with Other Enterprise Systems". statii. Archived from the original on 10 May 2016. Retrieved 10 May 2016.
  8. ^ Rettig, C., The Trouble With Enterprise Software, MIT Sloan Management Review, Fall 2007, Volume 49, No. 1, accessed 17 November 2023
  9. ^ "What is enterprise application? A Word Definition From the Webopedia Computer Dictionary". Webopedia.com. 7 May 2010. Archived from the original on 2013-06-20. Retrieved 2013-06-16.
  10. ^ Icertis, Inc., What is Enterprise Contract Management?, accessed 30 November 2023
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