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{{Short description|International software business group}}
{{for|the Roman crown|corona civica}}
{{other uses|Civica (disambiguation)}}
{{Advert|date=February 2012}}
{{Advert|date=February 2012}}
{{Use dmy dates|date=July 2020}}
{{Use dmy dates|date=July 2020}}
{{DISPLAYTITLE:Civica}}
{{Infobox company
{{Infobox company
| name = Civica
| name = Civica
| logo = Civica_logo.jpg
| logo = Civica_logo.jpg
| type = [[Private company]]
| type = [[Privately held company|Private]]
| owner = {{Unbulleted list|[[Blackstone Inc.]] (2024–)|[[Partners Group]] (2017–2024)}}
| parent = Camelia Investment 1 Ltd
| foundation = [[London]], [[United Kingdom|UK]] ({{Start date|2001}})
| foundation = {{Start date and age|2001}} in [[London]], United Kingdom
| location_city = [[London]]
| location_city = [[London]]
| locations = 42
| locations = 42
| location_country = [[United Kingdom|U.K.]]
| location_country = UK
| industry = Software and IT services
| industry = Software and IT services
| services = Specialist enterprise software, digital solutions and managed services for national, regional and local government, health & care, social housing, education and public safety together with regulated markets including travel and transport, utilities and financial services
| services = Provides management/enterprise software for public-sector functions such as healthcare, local government, education, transport and utilities
| divisions = [[Government]], [[Social housing]], [[Enforcement]] and [[emergency services]], [[Education]] and [[libraries]]
| divisions = [[Government]], [[Social housing]], [[Enforcement]] and [[emergency services]], [[Education]] and [[libraries]]
| homepage = https://www.civica.com
| homepage = {{url|https://www.civica.com}}
}}
}}


The '''Civica''' Group is an international software business focused on the public sector supporting more than 3,000 major customers in ten countries. It is a privately owned group of companies headquartered in London, UK, and with regional head offices in Australia, Singapore and North America.
'''Civica Group Limited''' is an international software company headquartered in London, UK, with regional offices in Australia, Singapore, and North America.


== History ==
== History ==
Civica was set up through a management buy-out from the Sanderson Group in 1999, backed by venture capitalist group [[Alchemy Partners]] and led by Simon Downing who became chief executive.<ref>[http://www.alchemypartners.com/portfolio/index.cfm?exit=382] Alchemy Partners Statement regarding Civica investment</ref> The Civica Group was officially formed from the public sector business of the Sanderson Group in 2002. The group was subsequently listed on the [[Alternative Investment Market]] of the [[London Stock Exchange]] in 2004.<ref>[https://www.telegraph.co.uk/finance/2876331/Big-Brothers-best-friend-focuses-on-a-float.html] "Big Brother's best friend focuses on a float" ''[[The Daily Telegraph|Telegraph]]''</ref> It was delisted in 2008 when it was acquired by [[3i]] for £190 million.<ref>[http://www.ft.com/cms/s/2/188d9ebe-fd1c-11dc-961e-000077b07658.html#axzz16Dov19rt]"Civica set to go private with 3i backing" ''[[Financial Times]]''</ref>
Civica was set up through a management buy-out from the Sanderson Group in 1999, backed by venture capitalist group [[Alchemy Partners]] and led by Simon Downing who became chief executive.<ref>[http://www.alchemypartners.com/portfolio/index.cfm?exit=382] Alchemy Partners Statement regarding Civica investment</ref> The Civica Group was officially formed from the Sanderson Group in 2002. The group was subsequently listed on the [[Alternative Investment Market]] of the [[London Stock Exchange]] in 2004.<ref>[https://www.telegraph.co.uk/finance/2876331/Big-Brothers-best-friend-focuses-on-a-float.html] "Big Brother's best friend focuses on a float" ''[[The Daily Telegraph|Telegraph]]''</ref> It was delisted in 2008 when it was acquired by [[3i]] for £190 million.<ref>[http://www.ft.com/cms/s/2/188d9ebe-fd1c-11dc-961e-000077b07658.html#axzz16Dov19rt]"Civica set to go private with 3i backing" ''[[Financial Times]]''</ref>


In September 2009 Civica acquired in4tek, a community health and social care record software specialist based in Altrincham. In4tek’s software is used by providers and local authorities in the UK and Canada.<ref>{{Cite web|date=2009-09-28|title=Civica buys in4tek|url=https://www.digitalhealth.net/2009/09/civica-buys-in4tek/|access-date=2021-06-21|website=Digital Health|language=en-GB}}</ref>
In September 2009 Civica acquired in4tek, a community health and social care record software specialist based in [[Altrincham]].<ref>{{Cite web|date=2009-09-28|title=Civica buys in4tek|url=https://www.digitalhealth.net/2009/09/civica-buys-in4tek/|access-date=2021-06-21|website=Digital Health|language=en-GB}}</ref>


In April 2011 Civica UK, a wholly owned subsidiary of Civica Group, acquired specialised document and records management services provider Cave Tab. Cave Tab is a supplier to the public sector including local government, social housing, health care, enforcement and defence, as well as commercial customers.<ref>[https://archive.today/20120723000943/http://www.civicaplc.com/UK/News/Press/Civica+acquires+Cave+Tab.htm "Civica acquires Cave Tab Records Management Solutions"]</ref> In May 2011 it acquired PSCAL, a financial management software and services provider for the NHS.<ref>Civica acquires [https://www.gpsj.co.uk/?p=2079 PSCAL]</ref>
In April 2011 Civica UK, a wholly owned subsidiary of Civica Group, acquired specialized document and records management services provider Cave Tab.<ref>[https://archive.today/20120723000943/http://www.civicaplc.com/UK/News/Press/Civica+acquires+Cave+Tab.htm "Civica acquires Cave Tab Records Management Solutions"]</ref>


In May 2011 it acquired PSCAL, a financial management software and services provider for the NHS.<ref>Civica acquires [https://www.gpsj.co.uk/?p=2079 PSCAL]</ref>
⚫
In June 2012 Civica acquired Gateway Computing Ltd, publisher of WinDIP Enterprise, a document and records management software suite.<ref>[http://www.civica.co.uk/articles/275-Civica-acquires-Gateway-Computing "Civica acquires Gateway Computing"]</ref>


⚫
In June 2012, Civica acquired Gateway Computing Ltd, publisher of WinDIP Enterprise, a document and records management software suite.<ref>[http://www.civica.co.uk/articles/275-Civica-acquires-Gateway-Computing "Civica acquires Gateway Computing"]</ref>
⚫
In 2013 Civica acquired Corero Business Systems,<ref>Local Government Chronicle, [https://www.lgcplus.com/civica-acquires-corero-business-systems/5061955.article Civica acquires Corero Business Systems], published 3 August 2013, accessed 10 April 2019</ref> a software provider whose system, "Corero", now called "Education Suite",<ref>Civica, [https://www.civica.com/en-gb/product-pages/education-suite/ Education Suite], accessed 10 April 2019</ref> is used within educational institutions.


⚫
In 2013 Civica acquired Corero Business Systems,<ref>Local Government Chronicle, [https://www.lgcplus.com/civica-acquires-corero-business-systems/5061955.article Civica acquires Corero Business Systems], published 3 August 2013, accessed 10 April 2019</ref> an educational software provider.<ref>Civica, [https://www.civica.com/en-gb/product-pages/education-suite/ Education Suite], accessed 10 April 2019</ref>
⚫
In 2014 Civica acquired both Coldharbour Systems, a software for Healthcare and Keystone Asset Management an asset management specialist for the Housing market. Also in 2014 Civica acquired Asidua, a local government contact management and application specialist and telecoms specialist.


⚫
In 2014 Civica acquired both Coldharbour Systems, a software provider, and Healthcare and Keystone Asset Management, an asset management specialist for the Housing market. Also, in 2014 Civica acquired Asidua [https://www.bbc.co.uk/news/uk-northern-ireland-30009428], a local government contact management and application specialist and telecoms specialist.
In 2016 Civica acquired Norwel Legal and [[IPL Information Processing Limited]]. Norwel Computer Services supplier of legal practice and case management solutions{{buzzword inline|date=July 2019}} and IPL provide mobile and digital solutions{{buzzword inline|date=July 2019}} to both the private and public sector.


In 2016 Civica also acquired government digital specialist SFW LTD.
In 2016 Civica acquired Norwel Legal and [[IPL Information Processing Limited]].
[https://www.civica.com/en-gb/container---news-insights--events/civica-acquires-government-digital-specialist-sfw-ltd/] through which Civica transformed SFW India Pvt LTD. to Civica offshore resourcing center in Vadodara, India.


In 2016 Civica also acquired government digital specialist SFW LTD.<ref>{{Cite web |date=2016-07-25 |title=Civica acquires government digital specialist SFW Ltd |url=https://www.civica.com/en-gb/container---news-insights--events/civica-acquires-government-digital-specialist-sfw-ltd/ |archive-url=https://web.archive.org/web/20191005165440/https://www.civica.com/en-gb/container---news-insights--events/civica-acquires-government-digital-specialist-sfw-ltd/ |archive-date=2019-10-05 |access-date=2024-12-26 |website=civica.com}}</ref> through which Civica converted SFW India Pvt LTD. to Civica offshore resourcing center in Vadodara, [[India]].
⚫
It was sold to [[Partners Group]] in July 2017 for £1.06 billion. At that point it had about 3,700 staff.<ref>{{cite news|title=UK business software group Civica has just been sold by Canadian pension fund Omers for more than £1bn|url=http://www.cityam.com/268998/uk-business-software-group-civica-has-just-been-sold|accessdate=3 September 2017|publisher=City am|date=24 July 2017}}</ref>


In December 2016 Civica acquired Abritas, a social housing software developer and service provider based in Reading, Berkshire.<ref>{{Cite web |last=Dalton |first=Rachel |date=2016-12-19 |title=Civica acquires Abritas |url=https://www.lgcplus.com/politics/efficiency/civica-acquires-abritas-19-12-2016/ |access-date=2024-12-26 |website=Local Government Chronicle (LGC) |language=en}}</ref>
In 2017 Civica was awarded the Civic Compliance contract for the State Government of Victoria for both enforcement and Customer Service. The contract is no longer with Tenix Solutions, who had held the contract since 2002.

⚫
Civica was sold to [[Partners Group]] in July 2017 for £1.06 billion. At that point it had about 3,700 staff.<ref>{{cite news|title=UK business software group Civica has just been sold by Canadian pension fund Omers for more than £1bn|url=http://www.cityam.com/268998/uk-business-software-group-civica-has-just-been-sold|accessdate=3 September 2017|publisher=City am|date=24 July 2017}}</ref><ref name="companieshouse">{{Cite web|url=https://find-and-update.company-information.service.gov.uk/company/10969863/persons-with-significant-control|title = Companies House UK|accessdate = 7 September 2021|archiveurl = https://web.archive.org/web/20210907081934/https://find-and-update.company-information.service.gov.uk/company/10969863/persons-with-significant-control|archivedate = 7 September 2021}}</ref>

In 2018 [[Electoral Reform Services]] was sold out to Civica, becoming Civica Election Services.<ref>{{Cite web |date=2022-09-05 |title=Not a great day for British democracy |url=https://northeastbylines.co.uk/news/politics/not-a-great-day-for-british-democracy/ |access-date=2024-10-16 |website=northeastbylines.co.uk |language=en-GB}}</ref>

In November 2023, [[Partners Group]] sold Civica to alternative asset manager [[Blackstone Inc.]] for approximately $2.5 billion.<ref>{{Cite web |last= |first= |title=Blackstone Group Nears $2.5B Acquisition Deal With UK Software Developer Civica - Blackstone (NYSE:BX) |url=https://www.benzinga.com/m-a/23/11/35912084/blackstone-group-nears-2-5b-acquisition-deal-with-uk-software-developer-civica |access-date=2023-11-22 |website=Benzinga |language=English}}</ref> The takeover was completed in May 2024.<ref>{{Cite press release |url=https://www.blackstone.com/news/press/blackstone-completes-acquisition-civica/ |title=Blackstone Completes Acquisition of Civica |date=2 May 2024 |publisher=Blackstone}}</ref>


== Operations ==
== Operations ==
Civica operates across the following market sectors offering specialised and managed services across the following markets:<ref>{{cite web |url=http://www.civicaplc.com/UK/Services/ |title=Archived copy |accessdate=2010-11-26 |url-status=dead |archiveurl=https://web.archive.org/web/20101205234520/http://www.civicaplc.com/UK/Services/ |archivedate=5 December 2010}} Civica listed services</ref>
Civica offers services across the following markets:<ref>{{cite web |url=http://www.civicaplc.com/UK/Services/ |title=Civica - Consulting |accessdate=2010-11-26 |url-status=dead |archiveurl=https://web.archive.org/web/20101205234520/http://www.civicaplc.com/UK/Services/ |archivedate=5 December 2010}} Civica listed services</ref>


*[[Local Government]]
*[[Local Government]]
Line 54: Line 59:
*[[Health and Social Care]]
*[[Health and Social Care]]
*[[Legal]]
*[[Legal]]

Civica services fall into seven broad categories:
* Service transformation
* Process improvement and departmental efficiency
* Resource support and optimisation
* Outsourced and managed IT services
* IT professional services
* Mobile working
* Software asset management

=== Local Government ===
Civica provides specialist systems and outsourcing services to local authorities and their partners in the [[UK]], [[Europe]] and [[Australia]]. Services offered include corporate-level service transformations, [[electronic document management]] (EDM) systems, managed parking infrastructures, fully integrated IT infrastructures, [[E-payments]] systems and fully integrated database e-service solutions.{{buzzword inline|date=July 2019}} The group works with 94 per cent of UK local authorities as well as most police forces in England and Wales.

Its systems manage £4 billion of local revenues and £1 billion in secure electronic transactions per year on behalf of local authorities including [[Manchester City Council]], [[Sunderland City Council]], [[Hammersmith and Fulham]], [[Enfield and Haringey]].

=== Social housing ===
Civica supplies housing management and data systems to housing development agencies with a focus on automating business processes. Products offered by Civica include integrated modern front office systems, mobile and collaborative working platforms, back office applications and infrastructure. Around one million social housing properties are managed through Civica systems.<ref>[https://web.archive.org/web/20101218192031/http://www.insidehousing.co.uk/analysis/in-depth/where-do-we-go-from-here?%2F6512367.article "Where do we go from here?"], ''Inside housing''</ref>

=== Enforcement ===
Civica supplies [[Automatic Number Plate Recognition]] (ANPR) to UK police forces as well as retail centres, hospitals and other commercial premises. The group provides anti-social behaviour reporting systems for 170 local authorities to support council and police forces' community safety partnerships.<ref>[http://www.bapcojournal.com/news/fullstory.php/aid/1678/Harrow_Council_adopts__91zero_tolerance_92_fraud_strategy_using_Civica_Fraud_software.html] "Harrow Council adopts 'zero tolerance' fraud strategy using Civica Fraud software" ''BAPCO Journal''</ref>


=== Education and libraries ===
=== Education and libraries ===
Civica provides software and IT solutions to help improve education and learning services, ranging from shared learning environments and leading [[library management]] services to software licensing frameworks. The group also provides managed IT services including [[virtual learning environment]]s (VLE) for schools in Sheffield and Luton under the [[Building Schools for the Future]] (BSF) programme. Civica supplies many thousands of schools and 50 UK universities.<ref>[http://www.channelweb.co.uk/crn-uk/news/1889991/civica-nets-bumper-bsf-deal "Civica nets bumper BSF deal"], Channelweb.co.uk</ref>
Civica provides software and IT services to education and learning services, including shared learning environments, [[library management]] services, and software licensing frameworks. The group also provides IT services including [[virtual learning environment]]s (VLE) for schools in Sheffield and Luton under the [[Building Schools for the Future]] (BSF) program.<ref>[http://www.channelweb.co.uk/crn-uk/news/1889991/civica-nets-bumper-bsf-deal "Civica nets bumper BSF deal"], Channelweb.co.uk</ref>

Through its SPYDUS software, Civica supplies libraries with managed services and computer systems automating stock ordering, lending and tracking systems including the supply of remote access to library catalogues. Civica manages the library systems for the [[Government of Singapore]]'s Future Schools initiative. In the UK, Civica provides tailored library services for the eleven library services that are members of the South East Library Management Services (SELMS) consortium – with over three million library users in the region. In total, the group manages over 1,500 libraries worldwide.


Civica supplies libraries with automated stock ordering, lending and tracking systems including remote access to library catalogues. Civica manages the library systems for the [[Government of Singapore]]'s Future Schools initiative.
=== Mobile fleet and asset management ===
Civica has supplied asset and fleet management services to the public sector for 25 years. The company currently services around 500 customers including around 100 local authorities. Civica offers Tranman fleet software to [[local government]], enterprises and the emergency services. It won Fleet Excellence awards in 2003, 2004, 2005 and 2006 as well as a Green Fleet award in 2006 for its use.<ref>{{cite web |url=http://www.logisticsmanager.com/articles/11507/tranman+keeps+the+army+moving.html |title=Archived copy |accessdate=2010-11-26 |url-status=dead |archiveurl=https://web.archive.org/web/20101128041412/http://www.logisticsmanager.com/articles/11507/tranman%2Bkeeps%2Bthe%2Barmy%2Bmoving.html |archivedate=28 November 2010}} "Tranman keeps the army moving" ''Logistics manager''</ref>


== External links ==
== External links ==
Line 93: Line 75:


[[Category:Outsourcing companies]]
[[Category:Outsourcing companies]]
[[Category:2017 mergers and acquisitions]]
[[Category:2024 mergers and acquisitions]]
[[Category:British companies established in 2001]]
[[Category:Blackstone Inc. companies]]
[[Category:Companies based in London]]

Latest revision as of 11:16, 26 December 2024

For other uses, see Civica (disambiguation).

Civica
Company typePrivate
IndustrySoftware and IT services
Founded2001; 23 years ago (2001) in London, United Kingdom
Headquarters
London
,
UK
Number of locations
42
ServicesProvides management/enterprise software for public-sector functions such as healthcare, local government, education, transport and utilities
Owner
DivisionsGovernment, Social housing, Enforcement and emergency services, Education and libraries
Websitewww.civica.com

Civica Group Limited is an international software company headquartered in London, UK, with regional offices in Australia, Singapore, and North America.

History

[edit]

Civica was set up through a management buy-out from the Sanderson Group in 1999, backed by venture capitalist group Alchemy Partners and led by Simon Downing who became chief executive.[1] The Civica Group was officially formed from the Sanderson Group in 2002. The group was subsequently listed on the Alternative Investment Market of the London Stock Exchange in 2004.[2] It was delisted in 2008 when it was acquired by 3i for £190 million.[3]

In September 2009 Civica acquired in4tek, a community health and social care record software specialist based in Altrincham.[4]

In April 2011 Civica UK, a wholly owned subsidiary of Civica Group, acquired specialized document and records management services provider Cave Tab.[5]

In May 2011 it acquired PSCAL, a financial management software and services provider for the NHS.[6]

In June 2012, Civica acquired Gateway Computing Ltd, publisher of WinDIP Enterprise, a document and records management software suite.[7]

In 2013 Civica acquired Corero Business Systems,[8] an educational software provider.[9]

In 2014 Civica acquired both Coldharbour Systems, a software provider, and Healthcare and Keystone Asset Management, an asset management specialist for the Housing market. Also, in 2014 Civica acquired Asidua [4], a local government contact management and application specialist and telecoms specialist.

In 2016 Civica acquired Norwel Legal and IPL Information Processing Limited.

In 2016 Civica also acquired government digital specialist SFW LTD.[10] through which Civica converted SFW India Pvt LTD. to Civica offshore resourcing center in Vadodara, India.

In December 2016 Civica acquired Abritas, a social housing software developer and service provider based in Reading, Berkshire.[11]

Civica was sold to Partners Group in July 2017 for £1.06 billion. At that point it had about 3,700 staff.[12][13]

In 2018 Electoral Reform Services was sold out to Civica, becoming Civica Election Services.[14]

In November 2023, Partners Group sold Civica to alternative asset manager Blackstone Inc. for approximately $2.5 billion.[15] The takeover was completed in May 2024.[16]

Operations

[edit]

Civica offers services across the following markets:[17]

Education and libraries

[edit]

Civica provides software and IT services to education and learning services, including shared learning environments, library management services, and software licensing frameworks. The group also provides IT services including virtual learning environments (VLE) for schools in Sheffield and Luton under the Building Schools for the Future (BSF) program.[18]

Civica supplies libraries with automated stock ordering, lending and tracking systems including remote access to library catalogues. Civica manages the library systems for the Government of Singapore's Future Schools initiative.

[edit]

References

[edit]
  1. ^ [1] Alchemy Partners Statement regarding Civica investment
  2. ^ [2] "Big Brother's best friend focuses on a float" Telegraph
  3. ^ [3]"Civica set to go private with 3i backing" Financial Times
  4. ^ "Civica buys in4tek". Digital Health. 28 September 2009. Retrieved 21 June 2021.
  5. ^ "Civica acquires Cave Tab Records Management Solutions"
  6. ^ Civica acquires PSCAL
  7. ^ "Civica acquires Gateway Computing"
  8. ^ Local Government Chronicle, Civica acquires Corero Business Systems, published 3 August 2013, accessed 10 April 2019
  9. ^ Civica, Education Suite, accessed 10 April 2019
  10. ^ "Civica acquires government digital specialist SFW Ltd". civica.com. 25 July 2016. Archived from the original on 5 October 2019. Retrieved 26 December 2024.
  11. ^ Dalton, Rachel (19 December 2016). "Civica acquires Abritas". Local Government Chronicle (LGC). Retrieved 26 December 2024.
  12. ^ "UK business software group Civica has just been sold by Canadian pension fund Omers for more than £1bn". City am. 24 July 2017. Retrieved 3 September 2017.
  13. ^ "Companies House UK". Archived from the original on 7 September 2021. Retrieved 7 September 2021.
  14. ^ "Not a great day for British democracy". northeastbylines.co.uk. 5 September 2022. Retrieved 16 October 2024.
  15. ^ "Blackstone Group Nears $2.5B Acquisition Deal With UK Software Developer Civica - Blackstone (NYSE:BX)". Benzinga. Retrieved 22 November 2023.
  16. ^ "Blackstone Completes Acquisition of Civica" (Press release). Blackstone. 2 May 2024.
  17. ^ "Civica - Consulting". Archived from the original on 5 December 2010. Retrieved 26 November 2010. Civica listed services
  18. ^ "Civica nets bumper BSF deal", Channelweb.co.uk
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