Civica (company): Difference between revisions
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{{Short description|International software business group}} |
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{{other uses|Civica (disambiguation)}} |
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{{Advert|date=February 2012}} |
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{{Use dmy dates|date=July 2020}} |
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{{Infobox company |
{{Infobox company |
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| name |
| name = Civica |
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| logo |
| logo = Civica_logo.jpg |
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| type |
| type = [[Privately held company|Private]] |
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| owner = {{Unbulleted list|[[Blackstone Inc.]] (2024–)|[[Partners Group]] (2017–2024)}} |
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| predecessor = The Sanderson Group |
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| foundation |
| foundation = {{Start date and age|2001}} in [[London]], United Kingdom |
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| location_city |
| location_city = [[London]] |
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| locations |
| locations = 42 |
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| location_country = |
| location_country = UK |
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| industry |
| industry = Software and IT services |
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| services = Provides management/enterprise software for public-sector functions such as healthcare, local government, education, transport and utilities |
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| services = Service Transformation, Process Improvement, Departmental efficiency, Resource support and optimisation, IT professional services, Mobile working, Software asset management |
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| divisions |
| divisions = [[Government]], [[Social housing]], [[Enforcement]] and [[emergency services]], [[Education]] and [[libraries]] |
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| homepage |
| homepage = {{url|https://www.civica.com}} |
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}} |
}} |
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'''Civica Group |
'''Civica Group Limited''' is an international software company headquartered in London, UK, with regional offices in Australia, Singapore, and North America. |
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== History == |
== History == |
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Civica was set up through a management buy-out from the Sanderson Group in 1999, backed by venture capitalist group [[Alchemy Partners]] and led by Simon Downing who became chief executive.<ref>[http://www.alchemypartners.com/portfolio/index.cfm?exit=382] Alchemy Partners Statement regarding Civica investment</ref> The Civica Group was officially formed from |
Civica was set up through a management buy-out from the Sanderson Group in 1999, backed by venture capitalist group [[Alchemy Partners]] and led by Simon Downing who became chief executive.<ref>[http://www.alchemypartners.com/portfolio/index.cfm?exit=382] Alchemy Partners Statement regarding Civica investment</ref> The Civica Group was officially formed from the Sanderson Group in 2002. The group was subsequently listed on the [[Alternative Investment Market]] of the [[London Stock Exchange]] in 2004.<ref>[https://www.telegraph.co.uk/finance/2876331/Big-Brothers-best-friend-focuses-on-a-float.html] "Big Brother's best friend focuses on a float" ''[[The Daily Telegraph|Telegraph]]''</ref> It was delisted in 2008 when it was acquired by [[3i]] for £190 million.<ref>[http://www.ft.com/cms/s/2/188d9ebe-fd1c-11dc-961e-000077b07658.html#axzz16Dov19rt]"Civica set to go private with 3i backing" ''[[Financial Times]]''</ref> |
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In September 2009 Civica acquired in4tek, a community health and social care record software specialist based in [[Altrincham]].<ref>{{Cite web|date=2009-09-28|title=Civica buys in4tek|url=https://www.digitalhealth.net/2009/09/civica-buys-in4tek/|access-date=2021-06-21|website=Digital Health|language=en-GB}}</ref> |
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== Operations == |
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Civica operates across the following market sectors offering specialised and managed services across the following markets:<ref>[http://www.civicaplc.com/UK/Services/] Civica listed services</ref> |
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In April 2011 Civica UK, a wholly owned subsidiary of Civica Group, acquired specialized document and records management services provider Cave Tab.<ref>[https://archive.today/20120723000943/http://www.civicaplc.com/UK/News/Press/Civica+acquires+Cave+Tab.htm "Civica acquires Cave Tab Records Management Solutions"]</ref> |
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In May 2011 it acquired PSCAL, a financial management software and services provider for the NHS.<ref>Civica acquires [https://www.gpsj.co.uk/?p=2079 PSCAL]</ref> |
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Civica services fall into seven broad categories: |
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* Service transformation |
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* Process improvement & departmental efficiency |
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* Resource support and optimisation |
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* Outsourced & managed IT services |
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* IT professional services |
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* Mobile working |
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* Software asset management |
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In June 2012, Civica acquired Gateway Computing Ltd, publisher of WinDIP Enterprise, a document and records management software suite.<ref>[http://www.civica.co.uk/articles/275-Civica-acquires-Gateway-Computing "Civica acquires Gateway Computing"]</ref> |
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Recent examples of Civica projects include: |
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In 2013 Civica acquired Corero Business Systems,<ref>Local Government Chronicle, [https://www.lgcplus.com/civica-acquires-corero-business-systems/5061955.article Civica acquires Corero Business Systems], published 3 August 2013, accessed 10 April 2019</ref> an educational software provider.<ref>Civica, [https://www.civica.com/en-gb/product-pages/education-suite/ Education Suite], accessed 10 April 2019</ref> |
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* [[Enfield Council]] - managed council tax and benefits administration system<ref>[http://www.publictechnology.net/sector/local-gov/enfield-outsourcing-council-tax-and-benefits-admin] Enfield Council contract announcement ''Public Technology''</ref> |
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* [[London Borough of Greenwich]] - hosted financial system for control and reporting from software<ref>[http://www.lgcplus.com/finance/latest-finance-and-partnership-news/civica-to-deliver-financial-systems-for-greenwich/5010257.article] "Civica to deliver financial systems for Greenwich" ''Local Government Chronicle''</ref> |
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* [[Havering Council]] - assisting internal team’s implementation of an organisation-wide programme to drive efficiency savings |
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* [[Salvation Army]] Housing Association (SAHA) - Housing Management System and Contact Manager software to the housing association<ref>[http://www.channelweb.co.uk/crn-uk/news/1871195/saha-selects-civica-software] SAHA selects Civica software ''channelweb.co.uk''</ref> |
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* [[City of York Council]] - Tranman fleet management system to drive improved utilisation and greater efficiency for its diverse fleet of vehicles |
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* [[London Borough of Redbridge]] - digital video technology (DVR) as part of its overall CCTV infrastructure to capture bus lane, parking and moving traffic contraventions, streamline administration<ref>[http://www.computerweekly.com/Articles/2009/08/07/237225/Redbridge-deploys-video-to-prosecute-drivers.htm]"Redbridge deploys video to prosecute drivers" ''[[Computer Weekly]]''</ref> |
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In 2014 Civica acquired both Coldharbour Systems, a software provider, and Healthcare and Keystone Asset Management, an asset management specialist for the Housing market. Also, in 2014 Civica acquired Asidua [https://www.bbc.co.uk/news/uk-northern-ireland-30009428], a local government contact management and application specialist and telecoms specialist. |
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=== Local Government === |
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Civica provides specialist systems and outsourcing services to local authorities and their partners in the [[UK]], [[Europe]] and [[Australia]]. Services offered include corporate-level service transformations, [[electronic document management]] (EDM) systems, managed parking infrastructures, fully integrated IT infrastructures, [[E-payments]] systems and fully integrated database e-service solutions. The group works with 94 per cent of UK local authorities as well as most police forces in England & Wales.<ref>[http://www.computerweekly.com/Articles/2007/07/13/225549/Local-government-software-market-dominated-by-six-firms.htm] "Local government software market dominated by six firms" ''[[Computer Weekly]]''</ref> |
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In 2016 Civica acquired Norwel Legal and [[IPL Information Processing Limited]]. |
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Its systems manage £4 billion of local revenues and £1 billion in secure electronic transactions per year on behalf of local authorities including [[Manchester City Council]], [[Sunderland City Council]], [[Hammersmith and Fulham]], [[Enfield and Haringey]]. |
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In 2016 Civica also acquired government digital specialist SFW LTD.<ref>{{Cite web |date=2016-07-25 |title=Civica acquires government digital specialist SFW Ltd |url=https://www.civica.com/en-gb/container---news-insights--events/civica-acquires-government-digital-specialist-sfw-ltd/ |archive-url=https://web.archive.org/web/20191005165440/https://www.civica.com/en-gb/container---news-insights--events/civica-acquires-government-digital-specialist-sfw-ltd/ |archive-date=2019-10-05 |access-date=2024-12-26 |website=civica.com}}</ref> through which Civica converted SFW India Pvt LTD. to Civica offshore resourcing center in Vadodara, [[India]]. |
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=== Social housing === |
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Civica supplies housing management and data systems to housing development agencies with a focus on automating business processes. Solutions offered by Civica include integrated modern front office systems, mobile and collaborative working solutions, back office applications and infrastructure. Around one million social housing properties are managed through Civica systems.<ref>[http://www.insidehousing.co.uk/analysis/in-depth/where-do-we-go-from-here?/6512367.article]"Where do we go from here?" ''Inside housing''</ref> |
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In December 2016 Civica acquired Abritas, a social housing software developer and service provider based in Reading, Berkshire.<ref>{{Cite web |last=Dalton |first=Rachel |date=2016-12-19 |title=Civica acquires Abritas |url=https://www.lgcplus.com/politics/efficiency/civica-acquires-abritas-19-12-2016/ |access-date=2024-12-26 |website=Local Government Chronicle (LGC) |language=en}}</ref> |
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=== Enforcement === |
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Civica supplies [[Automatic Number Plate Recognition]] (ANPR) to UK police forces as well as retail centres, hospitals and other commercial premises. The group provides anti-social behaviour reporting systems for 170 local authorities to support council and police forces’ community safety partnerships.<ref>[http://www.bapcojournal.com/news/fullstory.php/aid/1678/Harrow_Council_adopts__91zero_tolerance_92_fraud_strategy_using_Civica_Fraud_software.html] "Harrow Council adopts ‘zero tolerance’ fraud strategy using Civica Fraud software" ''BAPCO Journal''</ref> |
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Civica was sold to [[Partners Group]] in July 2017 for £1.06 billion. At that point it had about 3,700 staff.<ref>{{cite news|title=UK business software group Civica has just been sold by Canadian pension fund Omers for more than £1bn|url=http://www.cityam.com/268998/uk-business-software-group-civica-has-just-been-sold|accessdate=3 September 2017|publisher=City am|date=24 July 2017}}</ref><ref name="companieshouse">{{Cite web|url=https://find-and-update.company-information.service.gov.uk/company/10969863/persons-with-significant-control|title = Companies House UK|accessdate = 7 September 2021|archiveurl = https://web.archive.org/web/20210907081934/https://find-and-update.company-information.service.gov.uk/company/10969863/persons-with-significant-control|archivedate = 7 September 2021}}</ref> |
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=== Education & Libraries === |
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⚫ | Civica provides software and IT |
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In 2018 [[Electoral Reform Services]] was sold out to Civica, becoming Civica Election Services.<ref>{{Cite web |date=2022-09-05 |title=Not a great day for British democracy |url=https://northeastbylines.co.uk/news/politics/not-a-great-day-for-british-democracy/ |access-date=2024-10-16 |website=northeastbylines.co.uk |language=en-GB}}</ref> |
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Through its market-leading SPYDUS software, Civica supplies libraries with managed services and computer systems automating stock ordering, lending and tracking systems including the supply of remote access to library catalogues. Civica manages the library systems for the Government of Singapore’s Future Schools initiative. In the UK, Civica provides tailored library services for the eleven library services that are members of the South East Library Management Services (SELMS) consortium – meeting the needs of over three million library users in the region. In total, the group manages over 1,500 libraries world-wide. |
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In November 2023, [[Partners Group]] sold Civica to alternative asset manager [[Blackstone Inc.]] for approximately $2.5 billion.<ref>{{Cite web |last= |first= |title=Blackstone Group Nears $2.5B Acquisition Deal With UK Software Developer Civica - Blackstone (NYSE:BX) |url=https://www.benzinga.com/m-a/23/11/35912084/blackstone-group-nears-2-5b-acquisition-deal-with-uk-software-developer-civica |access-date=2023-11-22 |website=Benzinga |language=English}}</ref> The takeover was completed in May 2024.<ref>{{Cite press release |url=https://www.blackstone.com/news/press/blackstone-completes-acquisition-civica/ |title=Blackstone Completes Acquisition of Civica |date=2 May 2024 |publisher=Blackstone}}</ref> |
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=== Mobile fleet and asset management === |
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Civica has supplied asset and fleet management services to the public sector for 25 years. The company currently services around 500 customers including around 100 local authorities. Civica offers Tranman fleet software to [[local government]], enterprises and the emergency services. It won Fleet Excellence awards in 2003, 2004, 2005 and 2006 as well as a Green Fleet award in 2006 for its use.<ref>[http://www.logisticsmanager.com/articles/11507/tranman+keeps+the+army+moving.html] "Tranman keeps the army moving" ''Logistics manager''</ref> |
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== Operations == |
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Civica offers services across the following markets:<ref>{{cite web |url=http://www.civicaplc.com/UK/Services/ |title=Civica - Consulting |accessdate=2010-11-26 |url-status=dead |archiveurl=https://web.archive.org/web/20101205234520/http://www.civicaplc.com/UK/Services/ |archivedate=5 December 2010}} Civica listed services</ref> |
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=== Simon Downing === |
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Simon Downing is the CEO of Civica. He worked as a graduate engineer with [British Leyland] and [ICL] before moving into the IT industry. Downing was responsible for the formation of Civica following the management buyout of Sanderson Group with [[Alchemy Partners]] in January 1999. He then led the IPO of Civica plc in March 2004, doubling the profits of the business in three years.<ref>[http://www.telegraph.co.uk/finance/2784036/The-software-boss-programmed-for-national-service.html]"The software boss programmed-for-national-service" ''[[The Daily Telegraph|The Telegraph]]''</ref> |
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=== David Roots === |
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David Roots is Managing Director of Civica’s Health and Social Care business. After starting his career in banking and accountancy, David Roots joined [Olivetti] in 1980 to sell specialist systems to the accountancy and legal professions and became the company’s Marketing Manager for the Accountancy Profession in 1983. Roots founded and sold a number of software based businesses between 1984 and 2000 when Roots led the integration of Context and ISE to form Comino’slocal government business division. In 2004 Comino was acquired by Civica and in 2007 Roots was appointed Managing Director of Civica’s combined Local Government businesses. In 2010 David moved to become Managing Director of Civica's Health and Social Care business. |
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===Bill Loughrey=== |
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Bill Loughrey is Managing Director of Civica’s combined Local Government businesses. Bill was Formerly Managing Director of IBS OPENSystems and in his early career, Bill worked for organisations such as Pitney Bowes, Blick Software Systems and [IBM]. |
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=== Tim Magness === |
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Tim Magness is Civica Marketing Director. Tim is a chartered marketer with 18 years experience in the IT industry. He joined Civica in 2002 from communications infrastructure provider MFN where he was director of marketing and sales operations in Europe. Prior to joining MFN in 2000, Tim held a number of marketing management positions at EDS over an eight year period in both central and operating division functions. |
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=== Phill Rowland === |
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Phillip Rowland is Civica's Group Finance Director. Phill qualified as a chartered accountant with Coopers & Lybrand (now PwC) and then spent six years working for [[British Aerospace]] (now BAE SYSTEMS) in various roles in their military aircraft manufacture and support businesses. |
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He then joined the Capita Group Plc and held the position of Finance Director for seven years in a variety of its businesses, culminating as Divisional Finance Director in the Business Services Division. After leaving [[Capita]], Phill moved to Equiniti as UK Finance & Commercial Director, and then joined Civica as Group Finance Director on 1 October 2009. |
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=== John Hood === |
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John Hood is Managing Director for housing and asset management. John is a Chartered Engineer specialising in the development and implementation of new technology. He served as Professional Services Director at Systems Union Group and prior to this, he was the Deputy Managing Director for MIS (UK). |
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=== Peter Anderson === |
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Peter Anderson is Managing Director for Civica International and was a member of the management group which bought out the Sanderson Group. Peter joined the Sanderson Group in 1996 following the acquisition of his business, Wacher Pty Limited, which he had established in 1989. Peter has been managing director of Civica International since its inception. |
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=== |
=== Education and libraries === |
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⚫ | Civica provides software and IT services to education and learning services, including shared learning environments, [[library management]] services, and software licensing frameworks. The group also provides IT services including [[virtual learning environment]]s (VLE) for schools in Sheffield and Luton under the [[Building Schools for the Future]] (BSF) program.<ref>[http://www.channelweb.co.uk/crn-uk/news/1889991/civica-nets-bumper-bsf-deal "Civica nets bumper BSF deal"], Channelweb.co.uk</ref> |
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As Group Human Resources Director, Wendy Merry brings over fifteen years of experience in organisational development, change management, and human resources to Civica. Wendy joined Civica in February 2005. Previous to this she was Global HR Director for Protagona Worldwide, a CRM software solutions company. She has also worked within a number of other industries including Financial, Legal and Public Services. |
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Civica supplies libraries with automated stock ordering, lending and tracking systems including remote access to library catalogues. Civica manages the library systems for the [[Government of Singapore]]'s Future Schools initiative. |
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== External links == |
== External links == |
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*http://www.guardianpublic.co.uk/civca-survey-council-managers Civica conference coverage,''[[The Guardian]]'' |
*https://web.archive.org/web/20101127064512/http://www.guardianpublic.co.uk/civca-survey-council-managers Civica conference coverage,''[[The Guardian]]'' |
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*http://www.guardianpublic.co.uk/public-private-sector-partnerships Civica Chief Executive Simon Downing discusses public-private partnerships, ''[[The Guardian]]'' |
*https://web.archive.org/web/20101127234310/http://www.guardianpublic.co.uk/public-private-sector-partnerships Civica Chief Executive Simon Downing discusses public-private partnerships, ''[[The Guardian]]'' |
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*http://www.civicaplc.com/NR/rdonlyres/2E6C2C25-581F-45FF-8078-4075386FE54E/1725/CivicaBrochure.pdf Civica service brochure |
*https://web.archive.org/web/20101214141917/http://www.civicaplc.com/NR/rdonlyres/2E6C2C25-581F-45FF-8078-4075386FE54E/1725/CivicaBrochure.pdf Civica service brochure |
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*http://www.localgov.co.uk/index.cfm?method=news.detail&id=66168 Civica company profile, ''Localgov.co.uk'' |
*https://web.archive.org/web/20110722194851/http://www.localgov.co.uk/index.cfm?method=news.detail&id=66168 Civica company profile, ''Localgov.co.uk'' |
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== References == |
== References == |
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{{Reflist}} |
{{Reflist}} |
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[[Category:Outsourcing companies]] |
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[[Category:2017 mergers and acquisitions]] |
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[[Category:2024 mergers and acquisitions]] |
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[[Category:British companies established in 2001]] |
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[[Category:Blackstone Inc. companies]] |
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[[Category:Companies based in London]] |
[[Category:Companies based in London]] |
Latest revision as of 11:16, 26 December 2024
This article contains promotional content. (February 2012) |
Company type | Private |
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Industry | Software and IT services |
Founded | 2001London, United Kingdom | in
Headquarters | , UK |
Number of locations | 42 |
Services | Provides management/enterprise software for public-sector functions such as healthcare, local government, education, transport and utilities |
Owner |
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Divisions | Government, Social housing, Enforcement and emergency services, Education and libraries |
Website | www |
Civica Group Limited is an international software company headquartered in London, UK, with regional offices in Australia, Singapore, and North America.
History
[edit]Civica was set up through a management buy-out from the Sanderson Group in 1999, backed by venture capitalist group Alchemy Partners and led by Simon Downing who became chief executive.[1] The Civica Group was officially formed from the Sanderson Group in 2002. The group was subsequently listed on the Alternative Investment Market of the London Stock Exchange in 2004.[2] It was delisted in 2008 when it was acquired by 3i for £190 million.[3]
In September 2009 Civica acquired in4tek, a community health and social care record software specialist based in Altrincham.[4]
In April 2011 Civica UK, a wholly owned subsidiary of Civica Group, acquired specialized document and records management services provider Cave Tab.[5]
In May 2011 it acquired PSCAL, a financial management software and services provider for the NHS.[6]
In June 2012, Civica acquired Gateway Computing Ltd, publisher of WinDIP Enterprise, a document and records management software suite.[7]
In 2013 Civica acquired Corero Business Systems,[8] an educational software provider.[9]
In 2014 Civica acquired both Coldharbour Systems, a software provider, and Healthcare and Keystone Asset Management, an asset management specialist for the Housing market. Also, in 2014 Civica acquired Asidua [4], a local government contact management and application specialist and telecoms specialist.
In 2016 Civica acquired Norwel Legal and IPL Information Processing Limited.
In 2016 Civica also acquired government digital specialist SFW LTD.[10] through which Civica converted SFW India Pvt LTD. to Civica offshore resourcing center in Vadodara, India.
In December 2016 Civica acquired Abritas, a social housing software developer and service provider based in Reading, Berkshire.[11]
Civica was sold to Partners Group in July 2017 for £1.06 billion. At that point it had about 3,700 staff.[12][13]
In 2018 Electoral Reform Services was sold out to Civica, becoming Civica Election Services.[14]
In November 2023, Partners Group sold Civica to alternative asset manager Blackstone Inc. for approximately $2.5 billion.[15] The takeover was completed in May 2024.[16]
Operations
[edit]Civica offers services across the following markets:[17]
- Local Government
- Social housing
- Parking enforcement & public protection
- Libraries and education
- Mobile fleet and asset management
- Public protection
- Pension administration
- Health and Social Care
- Legal
Education and libraries
[edit]Civica provides software and IT services to education and learning services, including shared learning environments, library management services, and software licensing frameworks. The group also provides IT services including virtual learning environments (VLE) for schools in Sheffield and Luton under the Building Schools for the Future (BSF) program.[18]
Civica supplies libraries with automated stock ordering, lending and tracking systems including remote access to library catalogues. Civica manages the library systems for the Government of Singapore's Future Schools initiative.
External links
[edit]- https://web.archive.org/web/20101127064512/http://www.guardianpublic.co.uk/civca-survey-council-managers Civica conference coverage,The Guardian
- https://web.archive.org/web/20101127234310/http://www.guardianpublic.co.uk/public-private-sector-partnerships Civica Chief Executive Simon Downing discusses public-private partnerships, The Guardian
- https://web.archive.org/web/20101214141917/http://www.civicaplc.com/NR/rdonlyres/2E6C2C25-581F-45FF-8078-4075386FE54E/1725/CivicaBrochure.pdf Civica service brochure
- https://web.archive.org/web/20110722194851/http://www.localgov.co.uk/index.cfm?method=news.detail&id=66168 Civica company profile, Localgov.co.uk
References
[edit]- ^ [1] Alchemy Partners Statement regarding Civica investment
- ^ [2] "Big Brother's best friend focuses on a float" Telegraph
- ^ [3]"Civica set to go private with 3i backing" Financial Times
- ^ "Civica buys in4tek". Digital Health. 28 September 2009. Retrieved 21 June 2021.
- ^ "Civica acquires Cave Tab Records Management Solutions"
- ^ Civica acquires PSCAL
- ^ "Civica acquires Gateway Computing"
- ^ Local Government Chronicle, Civica acquires Corero Business Systems, published 3 August 2013, accessed 10 April 2019
- ^ Civica, Education Suite, accessed 10 April 2019
- ^ "Civica acquires government digital specialist SFW Ltd". civica.com. 25 July 2016. Archived from the original on 5 October 2019. Retrieved 26 December 2024.
- ^ Dalton, Rachel (19 December 2016). "Civica acquires Abritas". Local Government Chronicle (LGC). Retrieved 26 December 2024.
- ^ "UK business software group Civica has just been sold by Canadian pension fund Omers for more than £1bn". City am. 24 July 2017. Retrieved 3 September 2017.
- ^ "Companies House UK". Archived from the original on 7 September 2021. Retrieved 7 September 2021.
- ^ "Not a great day for British democracy". northeastbylines.co.uk. 5 September 2022. Retrieved 16 October 2024.
- ^ "Blackstone Group Nears $2.5B Acquisition Deal With UK Software Developer Civica - Blackstone (NYSE:BX)". Benzinga. Retrieved 22 November 2023.
- ^ "Blackstone Completes Acquisition of Civica" (Press release). Blackstone. 2 May 2024.
- ^ "Civica - Consulting". Archived from the original on 5 December 2010. Retrieved 26 November 2010. Civica listed services
- ^ "Civica nets bumper BSF deal", Channelweb.co.uk