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{{Short description|International software business group}}
{{Advert}}
{{other uses|Civica (disambiguation)}}
⚫
{{Use dmy dates|date=June 2011}}
{{Advert|date=February 2012}}
{{DISPLAYTITLE:Civica}}
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{{Use dmy dates|date=July 2020}}
{{Infobox company
{{Infobox company
| name = Civica
| name = Civica
| logo = Civica_logo.jpg
| logo = Civica_logo.jpg
| type = [[Private company]]
| type = [[Privately held company|Private]]
| owner = {{Unbulleted list|[[Blackstone Inc.]] (2024–)|[[Partners Group]] (2017–2024)}}
| parent = Camelia Investment 1 Ltd
| foundation = [[London]], [[United Kingdom|UK]] ({{Start date|2001}})
| foundation = {{Start date and age|2001}} in [[London]], United Kingdom
| location_city = [[London]]
| location_city = [[London]]
| locations = 42
| locations = 42
| location_country = [[United Kingdom|U.K.]]
| location_country = UK
| industry = Software and IT services
| industry = Software and IT services
| services = Specialist enterprise software, digital solutions and managed services for national, regional and local government, health & care, social housing, education and public safety together with regulated markets including travel and transport, utilities and financial services
| services = Provides management/enterprise software for public-sector functions such as healthcare, local government, education, transport and utilities
| divisions = Government and national security, Local & regional government, Health & Care, Social Housing and Communities, Travel & Transport, Education & Libraries, Regulated Markets
| divisions = [[Government]], [[Social housing]], [[Enforcement]] and [[emergency services]], [[Education]] and [[libraries]]
| homepage = https://www.civica.com
| homepage = {{url|https://www.civica.com}}
}}
}}


The Civica Group is an international software business focused on the public sector supporting more than 3,000 major customers in ten countries. It is a privately-owned group of companies headquartered in London, UK, and with regional head offices in Australia, Singapore and North America.
'''Civica Group Limited''' is an international software company headquartered in London, UK, with regional offices in Australia, Singapore, and North America.


== Company background ==
== History ==
The Civica Group was created via a management buy-out and launched as an independent entity in 2001, led by Simon Downing, the current Chairman. It was subsequently listed on the [[Alternative Investment Market]] of the [[London Stock Exchange]] in 2004 <ref>[https://www.telegraph.co.uk/finance/2876331/Big-Brothers-best-friend-focuses-on-a-float.html] "Big Brother's best friend focuses on a float" ''[[The Daily Telegraph|Telegraph]]''</ref> before being taken private in 2018. In October 2017, the Group was acquired by global private markets investment manager [[Partners Group]] on behalf of its clients.
Civica was set up through a management buy-out from the Sanderson Group in 1999, backed by venture capitalist group [[Alchemy Partners]] and led by Simon Downing who became chief executive.<ref>[http://www.alchemypartners.com/portfolio/index.cfm?exit=382] Alchemy Partners Statement regarding Civica investment</ref> The Civica Group was officially formed from the Sanderson Group in 2002. The group was subsequently listed on the [[Alternative Investment Market]] of the [[London Stock Exchange]] in 2004.<ref>[https://www.telegraph.co.uk/finance/2876331/Big-Brothers-best-friend-focuses-on-a-float.html] "Big Brother's best friend focuses on a float" ''[[The Daily Telegraph|Telegraph]]''</ref> It was delisted in 2008 when it was acquired by [[3i]] for £190 million.<ref>[http://www.ft.com/cms/s/2/188d9ebe-fd1c-11dc-961e-000077b07658.html#axzz16Dov19rt]"Civica set to go private with 3i backing" ''[[Financial Times]]''</ref>


In September 2009 Civica acquired in4tek, a community health and social care record software specialist based in [[Altrincham]].<ref>{{Cite web|date=2009-09-28|title=Civica buys in4tek|url=https://www.digitalhealth.net/2009/09/civica-buys-in4tek/|access-date=2021-06-21|website=Digital Health|language=en-GB}}</ref>
Current Chief Executive Officer Wayne Story joined the business in 2016, prior to which he was CEO for financial and business services group Equiniti.


In April 2011 Civica UK, a wholly owned subsidiary of Civica Group, acquired specialized document and records management services provider Cave Tab.<ref>[https://archive.today/20120723000943/http://www.civicaplc.com/UK/News/Press/Civica+acquires+Cave+Tab.htm "Civica acquires Cave Tab Records Management Solutions"]</ref>
Civica provides a range of business-critical software applications with particular focus on specialist software for citizen interaction and case management, business administration, workforce management and financial and cost management. Its systems are used by more than two million professionals to deliver vital public services.


In May 2011 it acquired PSCAL, a financial management software and services provider for the NHS.<ref>Civica acquires [https://www.gpsj.co.uk/?p=2079 PSCAL]</ref>
In 2017 the Group launched its digital division in response to accelerating pace of digital transformation with activities focused around design and development of fully digital services together with data and analytics.


In June 2012, Civica acquired Gateway Computing Ltd, publisher of WinDIP Enterprise, a document and records management software suite.<ref>[http://www.civica.co.uk/articles/275-Civica-acquires-Gateway-Computing "Civica acquires Gateway Computing"]</ref>
Since 2004 mergers and acquisitions (M&A) have formed a core element of Civica’s strategy and since 2018 the Group has completed the following acquisitions:


In 2013 Civica acquired Corero Business Systems,<ref>Local Government Chronicle, [https://www.lgcplus.com/civica-acquires-corero-business-systems/5061955.article Civica acquires Corero Business Systems], published 3 August 2013, accessed 10 April 2019</ref> an educational software provider.<ref>Civica, [https://www.civica.com/en-gb/product-pages/education-suite/ Education Suite], accessed 10 April 2019</ref>
OneStep Solutions (Feb 2018, UK)


In 2014 Civica acquired both Coldharbour Systems, a software provider, and Healthcare and Keystone Asset Management, an asset management specialist for the Housing market. Also, in 2014 Civica acquired Asidua [https://www.bbc.co.uk/news/uk-northern-ireland-30009428], a local government contact management and application specialist and telecoms specialist.
Nationwide Retail Systems (May 2018, UK


In 2016 Civica acquired Norwel Legal and [[IPL Information Processing Limited]].
VisionWare (May 2018, UK)


In 2016 Civica also acquired government digital specialist SFW LTD.<ref>{{Cite web |date=2016-07-25 |title=Civica acquires government digital specialist SFW Ltd |url=https://www.civica.com/en-gb/container---news-insights--events/civica-acquires-government-digital-specialist-sfw-ltd/ |archive-url=https://web.archive.org/web/20191005165440/https://www.civica.com/en-gb/container---news-insights--events/civica-acquires-government-digital-specialist-sfw-ltd/ |archive-date=2019-10-05 |access-date=2024-12-26 |website=civica.com}}</ref> through which Civica converted SFW India Pvt LTD. to Civica offshore resourcing center in Vadodara, [[India]].
Icon Global Solutions (Aug 2018, Australia)


In December 2016 Civica acquired Abritas, a social housing software developer and service provider based in Reading, Berkshire.<ref>{{Cite web |last=Dalton |first=Rachel |date=2016-12-19 |title=Civica acquires Abritas |url=https://www.lgcplus.com/politics/efficiency/civica-acquires-abritas-19-12-2016/ |access-date=2024-12-26 |website=Local Government Chronicle (LGC) |language=en}}</ref>
iCasework (Sep 2018, UK)


Civica was sold to [[Partners Group]] in July 2017 for £1.06 billion. At that point it had about 3,700 staff.<ref>{{cite news|title=UK business software group Civica has just been sold by Canadian pension fund Omers for more than £1bn|url=http://www.cityam.com/268998/uk-business-software-group-civica-has-just-been-sold|accessdate=3 September 2017|publisher=City am|date=24 July 2017}}</ref><ref name="companieshouse">{{Cite web|url=https://find-and-update.company-information.service.gov.uk/company/10969863/persons-with-significant-control|title = Companies House UK|accessdate = 7 September 2021|archiveurl = https://web.archive.org/web/20210907081934/https://find-and-update.company-information.service.gov.uk/company/10969863/persons-with-significant-control|archivedate = 7 September 2021}}</ref>
ERS Group (Nov 2018, UK)


In 2018 [[Electoral Reform Services]] was sold out to Civica, becoming Civica Election Services.<ref>{{Cite web |date=2022-09-05 |title=Not a great day for British democracy |url=https://northeastbylines.co.uk/news/politics/not-a-great-day-for-british-democracy/ |access-date=2024-10-16 |website=northeastbylines.co.uk |language=en-GB}}</ref>
Trac Systems (Dec 2018, UK)


In November 2023, [[Partners Group]] sold Civica to alternative asset manager [[Blackstone Inc.]] for approximately $2.5 billion.<ref>{{Cite web |last= |first= |title=Blackstone Group Nears $2.5B Acquisition Deal With UK Software Developer Civica - Blackstone (NYSE:BX) |url=https://www.benzinga.com/m-a/23/11/35912084/blackstone-group-nears-2-5b-acquisition-deal-with-uk-software-developer-civica |access-date=2023-11-22 |website=Benzinga |language=English}}</ref> The takeover was completed in May 2024.<ref>{{Cite press release |url=https://www.blackstone.com/news/press/blackstone-completes-acquisition-civica/ |title=Blackstone Completes Acquisition of Civica |date=2 May 2024 |publisher=Blackstone}}</ref>
TranSend (Mar 2019, UK)

Asset Edge (Mar 2019, Australia)

The company employs around [https://www.civica.com/en-gb/annual-report-2018/our-people-values/ 4,800 people] and is accredited in the UK with the [[Investors in People]] Gold standard. In 2019 it was recognised as one of the top 25 places to work nationally in the Glassdoor Employees’ Choice awards and as an employer of choice in the Australian Business Awards. Civica is a member of [https://www.techuk.org/ TechUK], the UK’s technology industry trade association, and a signatory to the [https://www.techtalentcharter.co.uk/ Tech Talent Charter], the [[Armed Forces Covenant]] and the [[The 5% Club|5% Club]] to promote recruitment of graduates and apprentices.   

The Group has an unbroken record of growth and in the year to 30 September 2018 reported revenues of £373.2 million. During 2018 Civica secured a record number of major sales including the Group’s largest contracts to date overall and in each of the local government, education and health care sectors.

<br />


== Operations ==
== Operations ==
Civica offers services across the following markets:<ref>{{cite web |url=http://www.civicaplc.com/UK/Services/ |title=Civica - Consulting |accessdate=2010-11-26 |url-status=dead |archiveurl=https://web.archive.org/web/20101205234520/http://www.civicaplc.com/UK/Services/ |archivedate=5 December 2010}} Civica listed services</ref>
Civica operates in a large and growing market where systems and technology are increasingly important to meet rising demand and expectations<ref>{{Cite web|url=https://www.civica.com/en-GB/annual-report-2018/annual-review-2018/|title=Group business highlights|website=www.civica.com|language=en|access-date=2019-08-06}}</ref>. The Group has a clear strategic focus to support better outcomes for people and communities and to deliver sustained growth through the development of cloud software and new technology, strategically increasing activity with more than 2,600 customers using its cloud-based software.


*[[Local Government]]
The Group also has a growing operation in Vadodara, India, which provides development and administration support to the global business.
*[[Social housing]]
*Parking enforcement & public protection
*[[Libraries]] and [[education]]
*Mobile fleet and asset management
*Public protection
*Pension administration
*[[Health and Social Care]]
*[[Legal]]


⚫
=== Education and libraries ===
Civica's main areas of operation include:
Civica provides software and IT services to education and learning services, including shared learning environments, [[library management]] services, and software licensing frameworks. The group also provides IT services including [[virtual learning environment]]s (VLE) for schools in Sheffield and Luton under the [[Building Schools for the Future]] (BSF) program.<ref>[http://www.channelweb.co.uk/crn-uk/news/1889991/civica-nets-bumper-bsf-deal "Civica nets bumper BSF deal"], Channelweb.co.uk</ref>


Civica supplies libraries with automated stock ordering, lending and tracking systems including remote access to library catalogues. Civica manages the library systems for the [[Government of Singapore]]'s Future Schools initiative.
*[https://www.civica.com/en-gb/annual-report-2018/markets-review/local--regional-government/ Local & regional government]
*[https://www.civica.com/en-gb/annual-report-2018/markets-review/housing--community-protection/ Housing and community protection]
*[https://www.civica.com/en-gb/annual-report-2018/markets-review/government--national-security/ Government & national security]
*[https://www.civica.com/en-gb/annual-report-2018/markets-review/education--libraries/ Education and libraries]
*[https://www.civica.com/en-gb/annual-report-2018/markets-review/health--care/ Health & Care]
*[https://www.civica.com/en-gb/annual-report-2018/markets-review/regulated-markets/ Regulated markets]

=== Local & regional government ===
Civica works with authorities around the world to transform customer engagement and streamline service delivery via software, digital platforms and managed services. It supports services for 50 million people, processes £15bn of income and expenditure each year and provides cloud-based services to 300 councils.

In 2018, Civica provided the foundation for the [https://www.ekservices.org/ East Kent Services] partnership of Thanet, Dover and Canterbury City councils to deliver services and savings of more than £6m.

=== Housing & community protection ===
Civica supplies cloud-based housing management platforms and data systems to housing associations, working with 400 social housing providers and five million tenants around the world.

Australian community housing and care provider BaptistCare recently signed a new agreement with Civica's Cx housing platform to improve tenant services. In the UK, the Community Housing Group now works with Civica's cloud-based housing software, aiming to move more than 50% of customers to transact online by 2021.

=== Government & national security ===
Civica works with a range of government departments and agencies and has provided digital services to government for 20 years, with its systems supporting 500,000 government employees. Civica has delivered more than 25 projects as part of the [[Nidirect|NI Direct]] strategic partnership, including an online disclosure system for criminal record checks and a new driver licensing system.

Civica's Collision Reporting and Sharing (CRaSH)<ref>{{Cite web|url=https://www.fleetnews.co.uk/news/fleet-industry-news/2019/01/30/dft-and-civica-roll-out-new-collision-reporting-system|title=DfT and Civica roll out new collision reporting system|website=www.fleetnews.co.uk|language=en|access-date=2019-08-06}}</ref> system for the [[Department for Transport]] is used by 20 UK police forces to capture and upload accurate collision data and improve road safety.

⚫
=== Education & libraries ===
Civica delivers cloud-based education management and business software to 7,000 schools, colleges and libraries around the world, to improve teaching, learning and administration. The company provides payment solutions for one million students and employees and its cloud software for libraries, Spydus, handles 200 million library loans per year.

In 2018, Civica partnered with the Department for Education in South Australia to provide its Civica Education Suite across 900 schools, working with a community of 185,000 students and 30,000 teachers and administrators.

=== Health & Care ===
The company provides software and services to over 500 health and care providers across the UK, Australia, Canada and the USA. It delivers cloud services to 20,000 clinicians, processes more than £60 billion annually via Civica systems, managing care billing of £3bn annually.

Civica works with the [[Royal Cornwall Hospitals NHS Trust]] via its digital health platform Cito to provide a single view of patient information.

<br />


== External links ==
== External links ==
Line 99: Line 69:
*https://web.archive.org/web/20101127234310/http://www.guardianpublic.co.uk/public-private-sector-partnerships Civica Chief Executive Simon Downing discusses public-private partnerships, ''[[The Guardian]]''
*https://web.archive.org/web/20101127234310/http://www.guardianpublic.co.uk/public-private-sector-partnerships Civica Chief Executive Simon Downing discusses public-private partnerships, ''[[The Guardian]]''
*https://web.archive.org/web/20101214141917/http://www.civicaplc.com/NR/rdonlyres/2E6C2C25-581F-45FF-8078-4075386FE54E/1725/CivicaBrochure.pdf Civica service brochure
*https://web.archive.org/web/20101214141917/http://www.civicaplc.com/NR/rdonlyres/2E6C2C25-581F-45FF-8078-4075386FE54E/1725/CivicaBrochure.pdf Civica service brochure
*http://www.localgov.co.uk/index.cfm?method=news.detail&id=66168 Civica company profile, ''Localgov.co.uk''
*https://web.archive.org/web/20110722194851/http://www.localgov.co.uk/index.cfm?method=news.detail&id=66168 Civica company profile, ''Localgov.co.uk''


== References ==
== References ==
{{Reflist}}
{{Reflist}}

⚫
[[Category:Software and IT Services]]
[[Category:Outsourcing companies]]
⚫
[[Category:2017 mergers and acquisitions]]
[[Category:2024 mergers and acquisitions]]
[[Category:British companies established in 2001]]
[[Category:Blackstone Inc. companies]]
[[Category:Companies based in London]]

Latest revision as of 11:16, 26 December 2024

For other uses, see Civica (disambiguation).

Civica
Company typePrivate
IndustrySoftware and IT services
Founded2001; 24 years ago (2001) in London, United Kingdom
Headquarters
London
,
UK
Number of locations
42
ServicesProvides management/enterprise software for public-sector functions such as healthcare, local government, education, transport and utilities
Owner
DivisionsGovernment, Social housing, Enforcement and emergency services, Education and libraries
Websitewww.civica.com

Civica Group Limited is an international software company headquartered in London, UK, with regional offices in Australia, Singapore, and North America.

History

[edit]

Civica was set up through a management buy-out from the Sanderson Group in 1999, backed by venture capitalist group Alchemy Partners and led by Simon Downing who became chief executive.[1] The Civica Group was officially formed from the Sanderson Group in 2002. The group was subsequently listed on the Alternative Investment Market of the London Stock Exchange in 2004.[2] It was delisted in 2008 when it was acquired by 3i for £190 million.[3]

In September 2009 Civica acquired in4tek, a community health and social care record software specialist based in Altrincham.[4]

In April 2011 Civica UK, a wholly owned subsidiary of Civica Group, acquired specialized document and records management services provider Cave Tab.[5]

In May 2011 it acquired PSCAL, a financial management software and services provider for the NHS.[6]

In June 2012, Civica acquired Gateway Computing Ltd, publisher of WinDIP Enterprise, a document and records management software suite.[7]

In 2013 Civica acquired Corero Business Systems,[8] an educational software provider.[9]

In 2014 Civica acquired both Coldharbour Systems, a software provider, and Healthcare and Keystone Asset Management, an asset management specialist for the Housing market. Also, in 2014 Civica acquired Asidua [4], a local government contact management and application specialist and telecoms specialist.

In 2016 Civica acquired Norwel Legal and IPL Information Processing Limited.

In 2016 Civica also acquired government digital specialist SFW LTD.[10] through which Civica converted SFW India Pvt LTD. to Civica offshore resourcing center in Vadodara, India.

In December 2016 Civica acquired Abritas, a social housing software developer and service provider based in Reading, Berkshire.[11]

Civica was sold to Partners Group in July 2017 for £1.06 billion. At that point it had about 3,700 staff.[12][13]

In 2018 Electoral Reform Services was sold out to Civica, becoming Civica Election Services.[14]

In November 2023, Partners Group sold Civica to alternative asset manager Blackstone Inc. for approximately $2.5 billion.[15] The takeover was completed in May 2024.[16]

Operations

[edit]

Civica offers services across the following markets:[17]

Education and libraries

[edit]

Civica provides software and IT services to education and learning services, including shared learning environments, library management services, and software licensing frameworks. The group also provides IT services including virtual learning environments (VLE) for schools in Sheffield and Luton under the Building Schools for the Future (BSF) program.[18]

Civica supplies libraries with automated stock ordering, lending and tracking systems including remote access to library catalogues. Civica manages the library systems for the Government of Singapore's Future Schools initiative.

[edit]

References

[edit]
  1. ^ [1] Alchemy Partners Statement regarding Civica investment
  2. ^ [2] "Big Brother's best friend focuses on a float" Telegraph
  3. ^ [3]"Civica set to go private with 3i backing" Financial Times
  4. ^ "Civica buys in4tek". Digital Health. 28 September 2009. Retrieved 21 June 2021.
  5. ^ "Civica acquires Cave Tab Records Management Solutions"
  6. ^ Civica acquires PSCAL
  7. ^ "Civica acquires Gateway Computing"
  8. ^ Local Government Chronicle, Civica acquires Corero Business Systems, published 3 August 2013, accessed 10 April 2019
  9. ^ Civica, Education Suite, accessed 10 April 2019
  10. ^ "Civica acquires government digital specialist SFW Ltd". civica.com. 25 July 2016. Archived from the original on 5 October 2019. Retrieved 26 December 2024.
  11. ^ Dalton, Rachel (19 December 2016). "Civica acquires Abritas". Local Government Chronicle (LGC). Retrieved 26 December 2024.
  12. ^ "UK business software group Civica has just been sold by Canadian pension fund Omers for more than £1bn". City am. 24 July 2017. Retrieved 3 September 2017.
  13. ^ "Companies House UK". Archived from the original on 7 September 2021. Retrieved 7 September 2021.
  14. ^ "Not a great day for British democracy". northeastbylines.co.uk. 5 September 2022. Retrieved 16 October 2024.
  15. ^ "Blackstone Group Nears $2.5B Acquisition Deal With UK Software Developer Civica - Blackstone (NYSE:BX)". Benzinga. Retrieved 22 November 2023.
  16. ^ "Blackstone Completes Acquisition of Civica" (Press release). Blackstone. 2 May 2024.
  17. ^ "Civica - Consulting". Archived from the original on 5 December 2010. Retrieved 26 November 2010. Civica listed services
  18. ^ "Civica nets bumper BSF deal", Channelweb.co.uk
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