Managed service provider: Difference between revisions

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-A '''Managed Service Provider''' (MSP), also called a ''''Management Service Provider''', is a company that manages [[information technology]] services for other companies via the [[Internet]].
-Common services provided by MSPs include remote network, desktop and security monitoring, patch management and remote data back-up, as well as technical assistance.  Most MSPs provide these services on a monthly basis.
-The [[business model]] behind managed services was developed as the traditional computer [[Value-added reseller]] (VAR) model continually provided lower profit margins.  Lower margins on hardware/software reselling, competition from direct PC vendors (such as [[Dell, Inc.]]), as well as the unpredictable revenues from a reactive, break-fix method of technical support lead to the need for a new model.
-Managed Service Providers typically sell managed services for a per-month fee, and promise to monitor their client's IT infrastructure and resolve any issues that arrise within it.  This provides ease of mind for the client, as well as predictable recurring revenues for the MSP.
-Most MSPs outsource the technology used to deliver managed services.  Popular technology developers include [[N-able Technologies]], Zenith Infotech Ltd. and SilverBack Technologies.
-See also [[Application service provider]].
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