Device Management: Difference between revisions
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#REDIRECT [[Mobile device management]] |
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'''Device Management''' is a set of technologies, protocols and standards used to allow the remote management of mobile devices, often involving updates of [[FOTA|firmware over the air]] (FOTA). The [[Mobile network operator|network operator]], handset [[Original equipment manufacturer|OEM]] or in some cases even the end-user (usually via a web portal) can use Device Management, also known as Mobile Device Management, or MDM, to update the handset firmware/[[Operating system|OS]], install applications and fix bugs, all over the air. <ref>[http://www.retrievercommunications.com/index.php?option=com_content&task=view&id=63&Itemid=99 Device Management Description],March 2007</ref>. Thus, large numbers of devices can be managed with single commands and the end-user is freed from the requirement to take the phone to a shop or service center to refresh or update. |
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For companies, a Device Management system means better control and safety as well as increased efficiency, decreasing the possibility for device downtime. As the number of smart devices increases in many companies today, there is a demand for managing, controlling and updating these devices in an effective way. As mobile devices have become true computers over the years, they also force organizations to manage them properly. Without proper management and security policies, mobile devices pose threat to security: they contain lots of information, while they may easily get into wrong hands. <ref>[http://mobiledevicemanagement.net/ Mobiledevicemanagement.net], January 2008</ref> Normally an employee would need to visit the IT / Telecom department in order to do an update on the device. With a Device Management system, that is no longer the issue. Updates can easily be done "over the air". The content on a lost or stolen device can also easily be removed by "wipe" operations. In that way sensitive documents on a lost or a stolen device do not arrive in the hands of others. |
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==Operations== |
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'''Device management''' comprises the following operations: |
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* Bootstrap provisioning of a mobile device |
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* Continuous provisioning of a mobile device |
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* Firmware update |
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* Firmware lifecycle management |
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* Software component management |
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* Customer care integration |
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* Device diagnostics |
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* Device capability management |
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* SIM / Smartcard based management |
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* Scheduling of management tasks |
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* Wireless Informatics |
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The [http://www.openmobilealliance.org Open Mobile Alliance] (OMA) has a device management workgroup, called [[OMA_DM|OMA-DM]], that is working on creating standards for device management. |
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==References== |
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<references/> |
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==External links== |
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* [http://www.devicemanagement.org Device Management Forum - Device Management News & Information Portal] |
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* [http://www.openmobilealliance.org/release_program/dm_v112.html Open Mobile Alliance Device Management Specifications 1.1.2] |
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* [http://www.informatm.com/itmgcontent/icoms/product/MCI/128/1139193719652.html Informa publication Mobile Communications International examines Device Management (article from February 2006)] |
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* [http://www.fromdistance.com/ Fromdistance MDM, an enterprise IT tool for (mobile) device management] |
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* [http://www.innopath.com InnoPath - Mobile Device Management Solutions] |
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:: Data Management :: Device Management] |
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* [http://www.mformation.com mFormation-The Device Management Company] |
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* [http://www.theinstitution.se Revival Device Management - from The Institution AB] |
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[[Category:Mobile phone standards]] |
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[[es:Device Management]] |
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[[de:Device Management]] |
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Latest revision as of 18:37, 30 September 2010
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