Computer Aided Dispatch: Difference between revisions
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#REDIRECT [[Computer-aided dispatch]] |
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{{R from other capitalisation}} |
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'''Computer Aided Dispatch''', or CAD, refers to a suite of [[software]] packages used to initiate public safety calls for service, dispatch, and maintain the status of responding resources in the field. It is generally used by emergency communications dispatchers, call-takers, and 911 operators in centralized, public-safety call centers, as well as by field personnel utilizing mobile data terminals (MDTs) or mobile data computers (MDCs). |
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CAD systems consist of several modules that provide services at multiple levels in a dispatch center and in the field of public safety. These services include call input, call dispatching, call status maintenance, event notes, field unit status and tracking, and call resolution and disposition. CAD systems also include interfaces that permit the software to provide services to dispatchers, calltakers, and field personnel with respect to control and use of analog radio and telephony equipment, as well as logger-recorder functions. |
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==References== |
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* Horn, D. W., (2005). ''An Integrated Public-Safety Computer-Aided Dispatch System.'' In-press Master's Thesis Project, Regis University, Denver, CO. |
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==CAD & Related Software Packages== |
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* [http://www.hitech.com Hitech Systems, Inc.] |
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* [http://www.sundance-sys.com Sundance Systems, Inc.] |
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* [http://www.goedds.com/ Extra Duty Detail] (System for tracking Law Enforcement 'Extra Duty Details') |
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* [http://www.zolldata.com Zoll Data Systems] |
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Latest revision as of 03:20, 26 January 2011
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