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{{Short description|Low-cost airline of Indonesia}} |
{{Short description|Low-cost airline of Indonesia}} |
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{{other uses|Citylink (disambiguation)}} |
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{{about|the low cost airline based in Indonesia|the mass transit agency in Indiana|Fort Wayne Citilink}} |
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{{Infobox airline |
{{Infobox airline |
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| airline = Citilink |
| airline = Citilink |
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| logo = 2012 Citilink Logo.svg |
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| image = |
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| image = Citilink at juanda airport.jpg |
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| image_size = |
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| alt = |
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| fleet_size = 57 |
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| caption = Citilink A320-214 PK-GLW at [[Juanda International Airport]] |
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| destinations = 47 |
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| logo_size = |
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| fleet_size = 61 |
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| destinations = 51<ref name="Route map Citilink"/> |
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| callsign = SUPERGREEN |
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| IATA = QG |
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| ICAO = CTV |
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| parent = [[Garuda Indonesia]] |
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| callsign = SUPERGREEN |
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| num_employees = |
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| aoc = |
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| founded = 2001 |
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| parent = [[Garuda Indonesia]] |
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| commenced = 16 July 2001 |
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| num_employees = |
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| headquarters = [[Jakarta]], Indonesia |
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| founded = |
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| key_people = Dewa Kadek Rai (CEO)<ref>{{cite web|url=https://amp.kompas.com/money/read/2022/02/18/134500326/jadi-dirut-baru-citilink-dewa-kadek-rai-lama-berkarier-di-garuda-indonesia|title=Dewa Kadek Rai Jadi Dirut Baru Citilink – amp.kompas.com|date=18 February 2022}}</ref> |
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| commenced = {{start date and age|2001|07|16|df=y}} |
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| bases = <!--- Operating Bases should be listed alphabetically, not by size ---> |
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| headquarters = [[Jakarta]], [[Indonesia]] |
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| hubs = *[[Soekarno–Hatta International Airport|Jakarta–Soekarno-Hatta]] |
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| key_people = Dewa Kadek Rai ([[CEO]])<ref>{{cite web|url=https://amp.kompas.com/money/read/2022/02/18/134500326/jadi-dirut-baru-citilink-dewa-kadek-rai-lama-berkarier-di-garuda-indonesia|title=Dewa Kadek Rai Jadi Dirut Baru Citilink – amp.kompas.com|date=18 February 2022}}</ref> |
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*[[Halim Perdanakusuma International Airport|Jakarta–Halim Perdanakusuma]] |
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| bases = |
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*[[Juanda International Airport|Surabaya]] |
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| hubs = {{ubl| |
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| secondary_hubs = *[[Ngurah Rai International Airport|Denpasar/Bali]] |
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| {{nowrap|[[Halim Perdanakusuma International Airport|Jakarta–Halim Perdanakusuma]]}} |
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| {{nowrap|[[Soekarno–Hatta International Airport|Jakarta–Soekarno-Hatta]]}} |
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| {{nowrap|[[Juanda International Airport|Surabaya]]}} |
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}} |
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| frequent_flyer = Supergreen GarudaMiles |
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| secondary_hubs = {{ubl| |
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| alliance = |
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| {{nowrap|[[Hang Nadim International Airport|Batam]]}} |
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| operating_income = {{profit}} [[United States Dollar|US$]]67.08 million (2019)<ref>{{Cite web|last=Cirium2020-04-01T04:56:00+01:00|title=Citilink swings back to profitability in 2019|url=https://www.flightglobal.com/strategy/citilink-swings-back-to-profitability-in-2019/137666.article|access-date=2020-12-05|website=Flight Global|language=en}}</ref> |
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| {{nowrap|[[Ngurah Rai International Airport|Denpasar]]}} |
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| net_income = {{profit}} US$9.96 million (2016) |
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| {{nowrap|[[Sultan Hasanuddin International Airport|Makassar]]}} |
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| website = {{URL|http://www.citilink.co.id}} |
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| {{nowrap|[[Kualanamu International Airport|Medan]]}} |
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}} |
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| frequent_flyer = Supergreen GarudaMiles |
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| alliance = |
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| operating_income = {{profit}} [[United States Dollar|US$]]67.08 million (2019)<ref>{{Cite web|date=2020-04-01|title=Citilink swings back to profitability in 2019|url=https://www.flightglobal.com/strategy/citilink-swings-back-to-profitability-in-2019/137666.article|access-date=2020-12-05|website=Flight Global|language=en}}</ref> |
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| net_income = {{profit}} US$9.96 million (2016) |
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| website = {{URL|www.citilink.co.id}} |
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}} |
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'''PT Citilink Indonesia''',<ref>{{Cite news|url=https://www.garuda-indonesia.com/id/id/corporate-partners/business-subsidiaries/subdiaries|title=Anak Perusahaan|last=|first=|work=garuda-indonesia.com}}</ref> operating as '''Citilink''', is |
'''PT Citilink Indonesia''',<ref>{{Cite news|url=https://www.garuda-indonesia.com/id/id/corporate-partners/business-subsidiaries/subdiaries|title=Anak Perusahaan|last=|first=|work=garuda-indonesia.com}}</ref> operating as '''Citilink''', is an Indonesian [[low-cost airline]] headquartered in [[Jakarta]]. Established in July 2001 as a low-cost brand of [[Garuda Indonesia]], it operates services to domestic and regional destinations. Since 30 July 2012, Citilink has officially operated as a separate subsidiary of Garuda Indonesia, operating with its own callsign, airline codes, logo, and uniform.<ref name=Spinoff>{{cite web|title=July 30, 2012 – Citilink officially separates from Garuda today|url=http://www.thejakartapost.com/news/2012/07/30/citilink-officially-separates-garuda-today.html|url-status=dead|archive-url=https://web.archive.org/web/20130409235135/http://www.thejakartapost.com/news/2012/07/30/citilink-officially-separates-garuda-today.html|archive-date=April 9, 2013}}</ref> Its main base is [[Soekarno–Hatta International Airport]] (serving [[Jakarta]]) and [[Juanda International Airport]] (serving nearby [[Surabaya]]).<ref name="FI">{{cite news | title= Directory: World Airlines | work= [[Flight International]] | page= 66 | date= 2007-04-03}}</ref> The company slogan is ''Better Fly, Citilink.'' |
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==History== |
==History== |
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Garuda Indonesia established Citilink as a low-cost brand in 2001 and operations commenced on 16 July that year with two [[Fokker F28 Fellowship]]s transferred from the mainline fleet. Initial operations were from Surabaya on the island of Java to destinations not served by Garuda Indonesia's mainline fleet: Yogyakarta (also on Java); Balikpapan on the island of Borneo and [[Tarakan, North Kalimantan]], just off Borneo's coast; and Makassar on the island of Sulawesi. |
Garuda Indonesia established Citilink as a low-cost brand in 2001 and operations commenced on 16 July that year with two [[Fokker F28 Fellowship]]s transferred from the mainline fleet. Initial operations were from Surabaya on the island of Java to destinations not served by Garuda Indonesia's mainline fleet: Yogyakarta (also on Java); Balikpapan on the island of Borneo and [[Tarakan, North Kalimantan]], just off Borneo's coast; and Makassar on the island of Sulawesi. |
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By the end of 2001, Garuda had transferred five F28s to Citilink. In 2004 Citilink was serving ten destinations and Garuda began to replace the F28s with [[Boeing 737 Classic|Boeing 737-300s]]. In 2008, Garuda temporarily suspended operations of Citilink, relaunching the brand in January 2009 after replacing the remaining Fokker F28s with more modern aircraft. In July 2010 Citilink operations were being conducted by two Boeing 737-300s and a [[Boeing 737 Classic|Boeing 737-400]].<ref>{{Cite news|url=https://www.antaranews.com/berita/110991/citilink-terbang-lagi-pada-september|title=Citilink Terbang Lagi pada September|language=id|date=29 July 2008|location=Jakarta|work=Antara|access-date=25 March 2023|editor-last=Burhani|editor-first=Ruslan}}</ref> |
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===Spinoff and expansion plans=== |
===Spinoff and expansion plans=== |
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In May 2011 Garuda announced plans for a spin-off of Citilink. The new business plan was for Citilink to become a separate business entity in the first quarter of 2012 with a full brand overhaul for the airline, including a new livery design; new website; a new cabin interior design and cabin crew uniforms; and new advertising and marketing strategies.<ref name="thejakartapost.com">{{Cite news|url=https://www.thejakartapost.com/news/2011/08/05/garuda-announces-new-plans-citilink-ahead-spin.html|title=Garuda announces new plans for Citilink ahead of spin-off|first=|last=|website=[[The Jakarta Post]]}}</ref> |
In May 2011 Garuda announced plans for a spin-off of Citilink. The new business plan was for Citilink to become a separate business entity in the first quarter of 2012 with a full brand overhaul for the airline, including a new livery design; a new website; a new cabin interior design and cabin crew uniforms; and new advertising and marketing strategies.<ref name="thejakartapost.com">{{Cite news|url=https://www.thejakartapost.com/news/2011/08/05/garuda-announces-new-plans-citilink-ahead-spin.html|title=Garuda announces new plans for Citilink ahead of spin-off|first=|last=|website=[[The Jakarta Post]]}}</ref> |
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An integral part of this plan was for Citilink to secure 25 new [[Airbus A320 family|Airbus A320s]] and utilising these new and more economical aircraft to expand into a significant regional low-cost carrier with the anticipation that by 2015, Citilink would contribute 30 percent of Garuda Indonesia's revenue.<ref>{{cite web|url=http://www.pikiran-rakyat.com/node/154116|title=25 New Airbus 320s|work=pikiran-rakyat.com|access-date=4 October 2014|archive-url=https://web.archive.org/web/20141006120608/http://www.pikiran-rakyat.com/node/154116|archive-date=6 October 2014|url-status=dead}}</ref><ref>{{cite web|url=http://www.pikiran-rakyat.com/node/154113|title=2015, Citilink Contribute 30% Garuda Indonesia's Revenue|work=pikiran-rakyat.com|access-date=4 October 2014|archive-url=https://web.archive.org/web/20141006115823/http://www.pikiran-rakyat.com/node/154113|archive-date=6 October 2014|url-status=dead}}</ref> |
An integral part of this plan was for Citilink to secure 25 new [[Airbus A320 family|Airbus A320s]] and utilising these new and more economical aircraft to expand into a significant regional low-cost carrier with the anticipation that by 2015, Citilink would contribute 30 percent of Garuda Indonesia's revenue.<ref>{{cite web|url=http://www.pikiran-rakyat.com/node/154116|title=25 New Airbus 320s|work=pikiran-rakyat.com|access-date=4 October 2014|archive-url=https://web.archive.org/web/20141006120608/http://www.pikiran-rakyat.com/node/154116|archive-date=6 October 2014|url-status=dead}}</ref><ref>{{cite web|url=http://www.pikiran-rakyat.com/node/154113|title=2015, Citilink Contribute 30% Garuda Indonesia's Revenue|work=pikiran-rakyat.com|access-date=4 October 2014|archive-url=https://web.archive.org/web/20141006115823/http://www.pikiran-rakyat.com/node/154113|archive-date=6 October 2014|url-status=dead}}</ref> |
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After obtaining an [[Air Operator's Certificate]] in August 2012, Citilink had carried 8 million passengers by the end of 2013 and was running at a load factor of 85 percent and an On |
After obtaining an [[Air Operator's Certificate]] in August 2012, Citilink had carried 8 million passengers by the end of 2013 and was running at a load factor of 85 percent and an On-Time Arrival rate of 87 percent.<ref>{{cite web |url=http://ekbis.rmol.co/read/2014/01/15/140001/Citilink-Terbangkan-8-Juta-Penumpang-Sejak-2012- |title=Citilink Terbangkan 8 Juta Penumpang Sejak 2012 |trans-title=Citilink Flies 8 Million Passengers Since 2012 |author=Widya Victoria |date=January 15, 2014 |access-date=January 15, 2014 |archive-url=https://web.archive.org/web/20180209182407/http://ekbis.rmol.co/read/2014/01/15/140001/Citilink-Terbangkan-8-Juta-Penumpang-Sejak-2012- |archive-date=February 9, 2018 |url-status=dead }}</ref> In May 2015 the airline's fleet consisted of four Boeing 737-300s, four [[Boeing 737 Classic|Boeing 737-500s]], and thirty-four Airbus A320s. |
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In late 2019, Citilink took delivery of two [[Airbus A330neo|Airbus A330-900]]s originally ordered by [[WOW Air]] which are to be used for flights to Germany, Japan,<ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/289792/citilink-files-tokyo-frankfurt-preliminary-schedule-in-2q20/|title=Citilink files Tokyo/Frankfurt preliminary schedule in 2Q20|date=24 February 2020|website=routesonline.com/news/38/airlineroute/}}</ref> and Saudi Arabia.<ref>{{cite web|url=https://www.aerotime.aero/rytis.beresnevicius/22794-citilink-frankfurt-jeddah-flights|title=Citilink to fly from Indonesia to Germany and Saudi Arabia|date=2 July 2019|website=aerotime.aero}}</ref> |
In late 2019, Citilink took delivery of two [[Airbus A330neo|Airbus A330-900]]s originally ordered by [[WOW Air]] which are to be used for flights to Germany, Japan,<ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/289792/citilink-files-tokyo-frankfurt-preliminary-schedule-in-2q20/|title=Citilink files Tokyo/Frankfurt preliminary schedule in 2Q20|date=24 February 2020|website=routesonline.com/news/38/airlineroute/}}</ref> and Saudi Arabia.<ref>{{cite web|url=https://www.aerotime.aero/rytis.beresnevicius/22794-citilink-frankfurt-jeddah-flights|title=Citilink to fly from Indonesia to Germany and Saudi Arabia|date=2 July 2019|website=aerotime.aero}}</ref> In June 2022, both Airbus A330-900s left the Citilink fleet and were transferred to Garuda Indonesia to complement the airline's Hajj operations. Both aircraft has since been transferred back to Citilink.{{Cn|date=December 2024}} |
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== Destinations == |
== Destinations == |
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{{As of|2024|07}}, Citilink flies (or has flown) to the following destinations: |
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<ref name="Route map Citilink">{{cite web|date=13 June 2024|title=Route map Citilink|url=https://www.flightconnections.com/route-map-citilink-qg|publisher=Flight Connections|access-date=13 June 2023}}</ref><ref name=Penang>{{cite news|url=https://www.nst.com.my/business/2018/03/349532/citilink-indonesias-new-jakarta-penang-route-sets-asean-expansion |title=Citilink Indonesia's new Jakarta-Penang route sets off for Asean expansion |author=Ayisy Yusof |website=New Straits Times |date=26 March 2018 |access-date=16 August 2018}}</ref><ref name="Kuala Lumpur">{{cite news |last1=Nariswari |first1=Rita |title=Citilink Buka Rute Banyuwangi-Kuala Lumpur untuk Tarik Wisman |url=https://travel.tempo.co/read/1157033/citilink-buka-rute-banyuwangi-kuala-lumpur-untuk-tarik-wisman |access-date=19 December 2018 |work=Tempo |date=19 December 2018 |language=id}}</ref> |
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{|class="wikitable" |
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As of March 2022, Citilink mostly serves Indonesian domestic destinations; it serves three international destinations:<ref>{{cite web|url=https://www.citilink.co.id/en/route-map |title=Route Map |website=Citilink |access-date=16 August 2018}}</ref><ref name=Penang>{{cite news|url=https://www.nst.com.my/business/2018/03/349532/citilink-indonesias-new-jakarta-penang-route-sets-asean-expansion |title=Citilink Indonesia's new Jakarta-Penang route sets off for Asean expansion |author=Ayisy Yusof |website=New Straits Times |date=26 March 2018 |access-date=16 August 2018}}</ref><ref name="Kuala Lumpur">{{cite news |last1=Nariswari |first1=Rita |title=Citilink Buka Rute Banyuwangi-Kuala Lumpur untuk Tarik Wisman |url=https://travel.tempo.co/read/1157033/citilink-buka-rute-banyuwangi-kuala-lumpur-untuk-tarik-wisman |access-date=19 December 2018 |work=Tempo |date=19 December 2018 |language=id}}</ref> |
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! Country |
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! City |
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! Airport |
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! Notes |
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|rowspan="2"|Australia||[[ |
|rowspan="2"|[[Australia]]||[[Melbourne]]/[[Geelong]]||[[Avalon Airport]]||{{terminated}}||align=center|<ref>{{Cite web |title=Citilink Indonesia Terbang Perdana ke Melbourne {{!}} Dinas Pariwisata Kota Denpasar |url=https://denpasartourism.com/news/url('/') |access-date=2024-05-15 |website=denpasartourism.com |language=en}}</ref> |
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|[[Perth]]||[[Perth Airport]]||align=center| ||align=center|{{citation needed|date=June 2024}} |
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|[[Melbourne]]/[[Geelong]]||[[Avalon Airport]]||align=center| ||align=center|<ref name="avalon">{{Cite web|url=https://www.avalonairport.com.au/media-releases/news/citilink-to-begin-daily-low-cost-flights-between-avalon-and-denpasar-bali-from-24-january-2020|title=Citilink to begin daily low cost flights between Avalon and Denpasar Bali from 24 January 2020|website=Avalon Airport}}</ref> |
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|Cambodia||[[Phnom Penh]]||[[Phnom Penh International Airport]]|| |
|[[Cambodia]]||[[Phnom Penh]]||[[Phnom Penh International Airport]]||{{terminated}}||align=center|<ref>{{Cite web |last= |first= |date=2019-06-22 |title=Citilink Buka Rute Penerbangan Langsung ke Kamboja, Ini Jadwalnya |url=https://money.kompas.com/read/2019/06/22/183000626/citilink-buka-rute-penerbangan-langsung-ke-kamboja-ini-jadwalnya- |access-date=2024-05-15 |website=KOMPAS.com |language=id}}</ref> |
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|[[China]]||[[Chongqing]]||[[Chongqing Jiangbei International Airport]]||align=center| ||align=center| |
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|[[East Timor]]||[[Dili]]||[[Presidente Nicolau Lobato International Airport]]||align=center| ||align=center|<ref name="dili"/> |
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|rowspan="70"|[[Indonesia]]||[[Ambon, Maluku|Ambon]]||[[Pattimura Airport]]||align=center| ||align=center| |
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|Germany||[[Frankfurt]]||[[Frankfurt Airport]]||{{terminated}}||align=center|<ref name="Ref 1">{{Cite web|url=https://www.routesonline.com/news/38/airlineroute/290184/citilink-removes-frankfurt-tokyo-narita-2q20-schedules/|title=Citilink removes Frankfurt, Tokyo-Narita 2Q20|access-date=October 16, 2021}}</ref> |
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|[[Atambua]]||[[Haliwen Airport]]||{{terminated}}||align=center|<ref name="Instagram">{{cite web | url=https://www.instagram.com/p/Bl6wFkOA6SZ/?igsh=MzRlODBiNWFlZA== | title=Instagram }}</ref> |
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theaeronetwork|user=theaeronetwork|number=1454747869060214784|date=31 October 2021|title=Citilink 1x weekly flights between CGK-BLR|language=en|access-date=31 October 2021}}</ref> |
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|[[Bajawa]]||[[Turelelo Soa Airport]]||{{terminated}}||align=center|<ref>{{Cite web |title=Citilink Kembali Terbangi Rute Kupang ke Labuan Baju, Ende, Waingapu, dan Bajawa |url=http://www.beritatrans.com/artikel/230556/Citilink-Kembali-Terbangi-Rute-Kupang-ke-Labuan-Baju-Ende-Waingapu-dan-Bajawa/ |access-date=2024-05-15 |website=beritatrans.com |language=en}}</ref> |
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| rowspan="61"|Indonesia||[[Ambon, Maluku|Ambon]]||[[Pattimura International Airport]]||align=center| ||align=center| |
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|[[Ampana]] |
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|[[Tanjung Api Airport]] |
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|[[Balikpapan]]||[[Sultan Aji Muhammad Sulaiman International Airport]]||align=center| ||align=center| |
|[[Balikpapan]]||[[Sultan Aji Muhammad Sulaiman International Airport]]||align=center| ||align=center| |
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| Line 84: | Line 87: | ||
|[[Banda Aceh]]||[[Sultan Iskandar Muda International Airport]]||align=center| ||align=center| |
|[[Banda Aceh]]||[[Sultan Iskandar Muda International Airport]]||align=center| ||align=center| |
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|[[Bandar Lampung]]||[[Radin Inten II |
|[[Bandar Lampung]]||[[Radin Inten II Airport]]||align=center| ||align=center|<ref>{{cite news|url=https://www.instagram.com/p/C4o-QKVyn_s/?igsh=MzRlODBiNWFlZA== |title=Kini terbang langsung dari Jakarta ke Lampung dan sebaliknya 3 kali seminggu mulai 30 Maret 2024 |last=|first=|work=Instagram|publisher=|location=|access-date=2024-03-18}}</ref> |
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|rowspan="2"|[[Bandung]]||[[Husein Sastranegara Airport]]||{{terminated}}||align=center| |
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|[[Bandung]]||[[Husein Sastranegara International Airport]]||align=center| ||align=center|<ref name="kuala">{{Cite news|url=https://www.thejakartapost.com/amp/travel/2020/02/08/citilink-launches-bandung-kuala-lumpur-route.html|title=Citilink launches Bandung-Kuala Lumpur route |publisher=The Jakarta Post}}</ref> |
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|[[ |
|[[Kertajati International Airport]]||align=center| ||align=center| |
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|[[ |
|[[Banjarmasin]]||[[Syamsudin Noor Airport]]||align=center| ||align=center| |
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|[[Banyuwangi]]||[[Banyuwangi Airport]]||align=center| ||align=center| |
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|[[Banyuwangi]]||[[Banyuwangi International Airport]]||align=center| ||align=center|<ref>{{cite web|url=https://www.citilink.co.id/rute-baru-banyuwangi|title=Rute Baru Banyuwangi|publisher=Citilink|access-date=26 August 2018}}</ref><ref name="berita">{{cite web|url=https://www.banyuwangikab.go.id/berita-daerah/19-desember-rute-internasional-kuala-lumpur-banyuwangi-resmi-dibuka.html |title=19 Desember, rute Internasional Kuala Lumpur-Banyuwangi resmi dibuka |publisher=Banyuwangikab.go.id |access-date=2018-12-17}}</ref> |
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|[[Batam]]||[[Hang Nadim International Airport]]||{{Airline hub}}||align=center|<ref name="pontianak">{{Cite web|url=https://www.citilink.co.id/best-fare/terbang-ke-pontianak|title=Best Fare Pontianak| |
|[[Batam]]||[[Hang Nadim International Airport]]||{{Airline hub}}||align=center|<ref name="pontianak">{{Cite web |url=https://www.citilink.co.id/best-fare/terbang-ke-pontianak |title=Best Fare Pontianak |access-date=2020-04-18 |archive-date=2020-03-21 |archive-url=https://web.archive.org/web/20200321055640/https://www.citilink.co.id/best-fare/terbang-ke-pontianak |url-status=dead }}</ref> |
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|[[Bau Bau]]||[[Betoambari Airport]]||{{terminated}}||align=center|<ref name="Kuswaraharja">{{Cite web |last=Kuswaraharja |first=Dadan |title=Citilink Buka 4 Rute Baru dari Makassar, Salah Satunya ke Selayar |url=https://travel.detik.com/travel-news/d-5178406/citilink-buka-4-rute-baru-dari-makassar-salah-satunya-ke-selayar |access-date=2024-05-15 |website=detikTravel |language=id-ID}}</ref> |
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|[[Baubau]] |
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|[[Betoambari Airport]] |
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|[[Bima]]||[[Sultan Muhammad Salahudin Airport]]||{{terminated}}||align=center| |
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|[[Bengkulu]]||[[Fatmawati Soekarno Airport]]||align=center| ||align=center| |
|[[Bengkulu]]||[[Fatmawati Soekarno Airport]]||align=center| ||align=center| |
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|[[Berau Regency|Berau]]||[[Kalimarau Airport]]||align=center| ||align=center| |
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|[[Denpasar]]||[[Ngurah Rai International Airport]]||{{Airline hub}}||align=center|<ref name="kul">{{Cite web|url=https://www.citilink.co.id/rute-dps-kul|title=Citilink Terbang dari/ke Bali - Kuala Lumpur|website=www.citilink.co.id}}</ref><ref name="aust">{{Cite web|url=https://www.routesonline.com/news/38/airlineroute/285902/citilink-adds-perth-service-from-late-oct-2019/|title=Citilink adds Perth service from late-Oct 2019|website=Routes}}</ref><ref name="avalon">{{Cite web|url=https://www.avalonairport.com.au/media-releases/news/citilink-to-begin-daily-low-cost-flights-between-avalon-and-denpasar-bali-from-24-january-2020|title=Citilink to begin daily low cost flights between Avalon and Denpasar Bali from 24 January 2020|website=Avalon Airport}}</ref><ref name="dili">{{Cite web|url=https://en.tempo.co/read/775767/citilink-opens-denpasar-dili-route|title=Citilink Opens Denpasar-Dili Route - en.tempo.co}}</ref> |
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|[[Cepu]]||[[Ngloram Airport]]||{{terminated}}||align=center|<ref>{{Cite web |date=2023-01-28 |title=Citilink Kembali Operasikan Rute Jakarta-Cepu |url=https://republika.co.id/share/rp792q457 |access-date=2024-05-15 |website=Republika Online |language=id}}</ref> |
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|[[Denpasar]]||[[Ngurah Rai International Airport]]||align=center| ||align=center|<ref name="kul">{{Cite web |url=https://www.citilink.co.id/rute-dps-kul |title=Citilink Terbang dari/Ke Bali - Kuala Lumpur |access-date=2021-05-25 |archive-date=2020-01-16 |archive-url=https://web.archive.org/web/20200116221337/https://www.citilink.co.id/rute-dps-kul |url-status=dead }}</ref><ref name="dili">{{cite web | url=https://en.tempo.co/read/775767/citilink-opens-denpasar-dili-route | title=Citilink Opens Denpasar-Dili Route }}</ref> |
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|[[Ende (town)|Ende]]||[[H. Hasan Aroeboesman Airport]]||{{terminated}}||align=center|<ref>{{Cite web |date=2023-07-26 |title=Citilink Berhenti Layani Penerbangan Ende – Kupang, Penumpang Keluhkan Harga Tiket Mahal |url=http://florespos.net/index.php/2023/07/26/citilink-berhenti-layani-penerbangan-ende-kupang-penumpang-keluhkan-harga-tiket-mahal/ |access-date=2024-05-15 |website=FloresPos Net |language=id}}</ref><ref>{{Cite web |last= |first= |date=2019-04-26 |title=TransNusa Ekspansi Rute Penerbangan ke Sulawesi dan Kalimantan |url=https://www.bisnis.com/ |access-date=2024-05-15 |website=BISNIS.com |language=id}}</ref> |
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|[[Gorontalo]]||[[Jalaluddin Airport]]||{{terminated}}||align=center|<ref>{{Cite web |title=EKSPANSI MASKAPAI : Citilink Layani Jakarta-Gorontalo Via Makassar {{!}} M |url=https://koran.bisnis.com/m/read/20170714/450/671400/ekspansi-maskapai-citilink-layani-jakarta-gorontalo-via-makassar |access-date=2024-05-15 |website=koran.bisnis.com}}</ref> |
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|[[Ende, East Nusa Tenggara|Ende]]||[[H. Hasan Aroeboesman Airport]]||align=center| ||align=center| |
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|[[ |
|[[Gunungsitoli]]||[[Binaka Airport]]||{{terminated}}||align=center| |
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|rowspan="2"|[[Jakarta]]||[[Halim Perdanakusuma International Airport]]||{{Airline hub}}||align=center|<ref name="hari">{{cite web | url=https://ap1.co.id/id/information/news/detail/hari-pertama-pengoperasian-penuh-yia-berjalan-lancar | title=PT Angkasa Pura I | access-date=2020-04-12 | archive-date=2020-11-23 | archive-url=https://web.archive.org/web/20201123075253/https://ap1.co.id/id/information/news/detail/hari-pertama-pengoperasian-penuh-yia-berjalan-lancar | url-status=dead }}</ref> |
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|[[Gunungsitoli]]||[[Binaka Airport]]||align=center| ||align=center| |
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|[[Soekarno–Hatta International Airport]]||{{Airline hub}}||align=center|<ref name="kuala">{{cite web | url=https://www.thejakartapost.com/amp/travel/2020/02/08/citilink-launches-bandung-kuala-lumpur-route.html | title=Citilink launches Bandung-Kuala Lumpur route - the Jakarta Post }}</ref><ref name="pontianak"/><ref name="kl">{{cite web | url=https://batampos.co.id/2019/02/28/citilink-buka-rute-jakarta-kuala-lumpur/ | title=Citilink Buka Rute Jakarta- Kuala Lumpur | date=28 February 2019 }}</ref><ref>{{cite web | url=https://www.nst.com.my/business/2018/03/349532/citilink-indonesias-new-jakarta-penang-route-sets-asean-expansion | title=Citilink Indonesia's new Jakarta-Penang route sets off for Asean expansion | New Straits Times | date=26 March 2018 }}</ref> |
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|rowspan="2"|[[Jakarta]]||[[Halim Perdanakusuma International Airport]]||{{Airline hub}}||align=center|<ref name="hari">{{Cite web|url=https://ap1.co.id/id/information/news/detail/hari-pertama-pengoperasian-penuh-yia-berjalan-lancar|title = PT Angkasa Pura I (Persero)}}</ref> |
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|[[Jambi]]||[[Sultan Thaha Syaifuddin Airport]]||align=center| ||align=center| |
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|[[Soekarno–Hatta International Airport]]||{{Airline hub}}||align=center|<ref name="pontianak"/><ref name="kuala"/><ref name="kl">{{Cite web|url=https://batampos.co.id/2019/02/28/citilink-buka-rute-jakarta-kuala-lumpur/|title=Citilink Buka Rute Jakarta- Kuala Lumpur|first=Putut|last=A|date=February 28, 2019}}</ref><ref>{{Cite web|url=https://www.nst.com.my/business/2018/03/349532/citilink-indonesias-new-jakarta-penang-route-sets-asean-expansion|title=Citilink Indonesia's new Jakarta-Penang route sets off for Asean expansion | New Straits Times|first=Ayisy|last=Yusof|date=March 26, 2018|website=NST Online}}</ref><ref name="cambodia"/> |
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|[[ |
|[[Jayapura]]||[[Sentani International Airport]]||align=center| ||align=center| |
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|[[Kediri Regency|Kediri]]||[[Dhoho Airport]]||align=center| ||align=center|<ref>{{cite news|url=https://www.jawapos.com/infrastruktur/014507982/citilink-rilis-harga-tiket-rute-kediri-jakarta-pp-untuk-5-april-mendatang-bandara-dhoho-kediri-resmi-beroperasi |title=Citilink Buka Rute Baru Langsung Jakarta - Kediri PP, Terbang Perdana 5 April 2024 |last=|first=|work=Jawapos.com|publisher=|location=|access-date=2024-04-02}}</ref> |
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|[[Jayapura]]||[[Dortheys Hiyo Eluay International Airport]]||align=center| ||align=center| |
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|[[Kendari]]||[[Haluoleo Airport]]||align=center| ||align=center| |
|[[Kendari]]||[[Haluoleo Airport]]||align=center| ||align=center| |
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|[[Ketapang]]||[[Rahadi Osman Airport]]|| |
|[[Ketapang]]||[[Rahadi Osman Airport]]||{{terminated}}||align=center|<ref name="Rute">{{Cite web|url=https://www.citilink.co.id/rute-baru-ketapang-putussibau|title=Rute Baru- Ketapang & Putussibau|access-date=2020-03-19|archive-date=2021-01-19|archive-url=https://web.archive.org/web/20210119080817/https://www.citilink.co.id/rute-baru-ketapang-putussibau|url-status=dead}}</ref> |
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|[[Kolaka Regency|Kolaka]]||[[Sangia Nibandera Airport]]||align=center| |
|[[Kolaka Regency|Kolaka]]||[[Sangia Nibandera Airport]]||{{terminated}}||align=center|<ref name="Kuswaraharja"/> |
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|[[Kupang]]||[[El Tari |
|[[Kupang]]||[[El Tari Airport]]||align=center| ||align=center| |
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|[[Labuan Bajo]]||[[Komodo Airport]]||align=center| ||align=center| |
|[[Labuan Bajo]]||[[Komodo International Airport]]||align=center| ||align=center| |
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|[[ |
|[[Larantuka]]||[[Gewayantana Airport]]||{{terminated}}||align=center|<ref name="Instagram"/> |
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|[[Lhokseumawe]]||[[Malikus Saleh Airport]]||{{terminated}}||align=center|<ref>{{Cite news |last= |first= |date=2019-02-03 |title=Citilink Buka Rute Lhokseumawe-Medan, Wisatawan Makin Mudah Berkunjung |url=https://travel.kompas.com/read/2019/02/04/065200127/citilink-buka-rute-lhokseumawe-medan-wisatawan-makin-mudah-berkunjung |access-date=2024-05-15 |website=KOMPAS.com |language=id|last1= Media|first1= Kompas Cyber}}</ref> |
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|[[Lombok]]||[[Lombok International Airport]]||align=center| ||align=center| |
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|[[Makassar]]||[[Sultan Hasanuddin International Airport]]||{{Airline hub}}||align=center| |
|[[Makassar]]||[[Sultan Hasanuddin International Airport]]||{{Airline hub}}||align=center| |
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|[[Manado]]||[[Sam Ratulangi International Airport]]||align=center| ||align=center|<ref name="china"/> |
|[[Manado]]||[[Sam Ratulangi International Airport]]||align=center| ||align=center|<ref name="china">[https://www.routesonline.com/news/38/airlineroute/288605/citilink-adds-new-routes-to-china-in-jan-2020/ Citilink adds new routes to China in Jan 2020]</ref> |
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|[[Mataram (city)|Mataram]]||[[Lombok International Airport]]||align=center| ||align=center| |
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|[[Malang]]||[[Abdul Rachman Saleh Airport]]||align=center| ||align=center|<ref name="hari"/> |
|[[Malang]]||[[Abdul Rachman Saleh Airport]]||align=center| ||align=center|<ref name="hari"/> |
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|[[Mamuju (city)|Mamuju]]||[[Tampa Padang Airport]]||{{terminated}}||align=center|<ref>https://www.rri.co.id/sulawesi-barat/daerah/581967/citilink-akan-buka-lagi-rute-layani-mamuju-balikpapan {{Bare URL inline|date=August 2024}}</ref> |
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|[[Medan]]||[[Kualanamu International Airport]]||{{Airline hub}}||align=center| |
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|[[Maumere]]||[[Frans Seda Airport]]||{{terminated}}||align=center|<ref name="Instagram"/> |
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|[[Medan]]||[[Kualanamu International Airport]]||{{Airline hub}}||align=center|<ref name="china"/> |
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|[[Padang]]||[[Minangkabau International Airport]]||align=center| ||align=center|<ref name="china"/> |
|[[Padang]]||[[Minangkabau International Airport]]||align=center| ||align=center|<ref name="china"/> |
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|[[Padang Sidempuan]]||[[Aek Godang Airport]]||{{terminated}}||align=center|<ref>{{Cite web |last= |first= |title=Citilink mulai layani penerbangan Aek Godang - Kualanamu - ANTARA News Sumatera Utara |url=https://sumut.antaranews.com/berita/195322/citilink-mulai-layani-penerbangan-aek-godang-kualanamu |access-date=2024-05-15 |website=Antara News}}</ref> |
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|[[Padangsidempuan]]||[[Aek Godang Airport]]||align=center| ||align=center| |
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|[[Palangkaraya]]||[[Tjilik Riwut |
|[[Palangkaraya]]||[[Tjilik Riwut Airport]]||align=center| ||align=center| |
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|[[Palembang]]||[[Sultan Mahmud Badaruddin II |
|[[Palembang]]||[[Sultan Mahmud Badaruddin II Airport]]||align=center| ||align=center| |
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|[[Palopo]]||[[Palopo Lagaligo Airport]]||align=center| | |
|[[Palopo]]||[[Palopo Lagaligo Airport]]||{{terminated}}||align=center|<ref>{{cite web | url=https://travel.detik.com/travel-news/d-5178406/citilink-buka-4-rute-baru-dari-makassar-salah-satunya-ke-selayar | title=Citilink Buka 4 Rute Baru dari Makassar, Salah Satunya ke Selayar }}</ref> |
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|[[Palu]]||[[Mutiara SIS Al-Jufrie Airport]]||align=center| ||align=center| |
|[[Palu]]||[[Mutiara SIS Al-Jufrie Airport]]||align=center| ||align=center| |
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|[[Pangkalan Bun]]||[[Iskandar Airport]]||{{terminated}}||align=center|<ref>{{cite web |title=Awal 2024 maskapai Citilink layani rute Pangkalan Bun-Jakarta|url=https://kalteng.antaranews.com/berita/674763/awal-2024-maskapai-citilink-layani-rute-pangkalan-bun-jakarta|website=antaranews|date=30 December 2023|language=id}}</ref> |
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|[[Pangkalan Bun]]||[[Iskandar Airport]]||align=center| ||align=center| |
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|[[Pangkal Pinang]]||[[Depati Amir Airport]]||align=center| ||align=center| |
|[[Pangkal Pinang]]||[[Depati Amir Airport]]||align=center| ||align=center| |
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| Line 159: | Line 173: | ||
|[[Pekanbaru]]||[[Sultan Syarif Kasim II International Airport]]||align=center| ||align=center|<ref name="pekan">{{cite web |last1=Liu |first1=Jim |title=Citilink files Pekanbaru – Kuala Lumpur schedule from late-Sep 2019 |url=https://www.routesonline.com/news/38/airlineroute/286200/citilink-files-pekanbaru-kuala-lumpur-schedule-from-late-sep-2019/ |website=Routesonline |access-date=5 September 2019}}</ref> |
|[[Pekanbaru]]||[[Sultan Syarif Kasim II International Airport]]||align=center| ||align=center|<ref name="pekan">{{cite web |last1=Liu |first1=Jim |title=Citilink files Pekanbaru – Kuala Lumpur schedule from late-Sep 2019 |url=https://www.routesonline.com/news/38/airlineroute/286200/citilink-files-pekanbaru-kuala-lumpur-schedule-from-late-sep-2019/ |website=Routesonline |access-date=5 September 2019}}</ref> |
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|[[ |
|[[Pontianak]]||[[Supadio Airport]]||align=center| ||align=center|<ref name="pontianak"/> |
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|[[Purbalingga]]||[[General Sudirman Airport]]||{{terminated}}||align=center|<ref>{{Cite news |last= |first= |date=2022-11-04 |title=Citilink Buka Lagi Rute Jakarta-Purbalingga PP Mulai 10 November 2022 |url=https://travel.kompas.com/read/2022/11/04/173100527/citilink-buka-lagi-rute-jakarta-purbalingga-pp-mulai-10-november-2022 |access-date=2024-05-15 |website=KOMPAS.com |language=id|last1= Media|first1= Kompas Cyber}}</ref> |
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|[[Purbalingga]]||[[General Sudirman Airport]]||align=center| ||align=center| |
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|[[Putussibau]]||[[Pangsuma Airport]]|| |
|[[Putussibau]]||[[Pangsuma Airport]]||{{terminated}}||align=center|<ref name="Rute"/> |
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|[[Samarinda]]||[[Aji Pangeran Tumenggung Pranoto Airport]]||align=center| ||align=center| |
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|[[Sampit]]||[[H. Asan Airport]]||{{terminated}}||align=center|<ref>{{Cite web |last= |date=2021-07-10 |title=Citilink buka penerbangan ke Sampit dan Pangkalan Bun dari Surabaya |url=https://www.antaranews.com/berita/2259662/citilink-buka-penerbangan-ke-sampit-dan-pangkalan-bun-dari-surabaya |access-date=2024-05-15 |website=Antara News |language=id}}</ref> |
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||[[Samarinda]]||[[Aji Pangeran Tumenggung Pranoto International Airport]]||align=center| ||align=center| |
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|[[Semarang]]||[[Jenderal Ahmad Yani Airport]]||align=center| ||align=center| |
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|[[Selayar Islands Regency|Selayar]]||[[H. Aroeppala Airport]]||align=center| ||align=center| |
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|[[Semarang]]||[[Ahmad Yani International Airport]]||align=center| ||align=center| |
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|[[Sibolga]]||[[Ferdinand Lumban Tobing Airport]]||align=center| ||align=center| |
|[[Sibolga]]||[[Ferdinand Lumban Tobing Airport]]||align=center| ||align=center| |
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|[[Siborong-Borong]]||[[Sisingamangaraja XII |
|[[Siborong-Borong]]||[[Sisingamangaraja XII Airport]]||{{terminated}}||align=center| |
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|[[ |
|[[Sorong]]||[[Domine Eduard Osok Airport]]||{{terminated}}||align=center|<ref>{{Cite web |last= |date=2023-06-24 |title=Citilink buka 4 Rute Penerbangan Baru dari Bandara Makassar |url=https://www.liputan6.com/bisnis/read/5327865/citilink-buka-4-rute-penerbangan-baru-dari-bandara-makassar |access-date=2024-05-15 |website=liputan6.com |language=id}}</ref> |
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|[[Sumenep]]||[[Trunojoyo Airport]]||{{terminated}}||align=center|<ref>{{Cite web |title=Dorong Pertumbuhan Ekonomi, Maskapai Citilink Mulai Beroperasi di Sumenep |url=https://sumenepkab.go.id/berita/baca/dorong-pertumbuhan-ekonomi-maskapai-citilink-mulai-beroperasi-di-sumenep |access-date=2024-05-15 |website=sumenepkab.go.id |language=en}}</ref> |
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|[[Surakarta]]||[[Adisumarmo International Airport]]||align=center| ||align=center|<ref name="kunming"/> |
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|[[Surakarta|Solo]]||[[Adisumarmo Airport]]||align=center| ||align=center|<ref name="kunming">{{cite web | url=https://www.routesonline.com/news/38/airlineroute/285866/citilink-adds-solo-kunming-service-in-3q19/ | title=News | Routes }}</ref> |
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|[[Sorong]]||[[Dominique Edward Osok Airport]]||align=center| ||align=center| |
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|[[Surabaya]]||[[Juanda International Airport]]||{{Airline hub}}||align=center|<ref name="pontianak"/><ref name="hari"/><ref name="buka">{{cite web | url=https://travel.detik.com/travel-news/d-4407822/citilink-buka-rute-baru-surabaya-kuala-lumpur-pp | title=Citilink Buka Rute Baru Surabaya-Kuala Lumpur PP }}</ref><ref>{{Cite web |url=https://www.citilink.co.id/en/special-offer-surabaya-penang |title=Special Offer Surabaya Penang |access-date=2021-05-25 |archive-date=2020-08-02 |archive-url=https://web.archive.org/web/20200802210207/https://www.citilink.co.id/en/special-offer-surabaya-penang |url-status=dead }}</ref> |
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|[[Tambolaka]]||[[Lede Kalumbang Airport]]||{{terminated}}||align=center|<ref>https://travel.kompas.com/read/2022/12/29/120600427/citilink-layani-rute-baru-denpasar-tambolaka-pp-ini-jadwalnya {{Bare URL inline|date=August 2024}}</ref> |
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|[[Tanjung Pandan|Tanjung pandan]]||[[H.A.S. Hanandjoeddin International Airport]]||align=center| ||align=center| |
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|[[Tanjung |
|[[Tanjung Pandan]]||[[H.A.S. Hanandjoeddin Airport]]||align=center| ||align=center| |
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|[[Tanjung Pinang]]||[[Raja Haji Fisabilillah Airport]]||align=center| ||align=center| |
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|[[Tana Toraja]]||[[Pongtiku Airport]]||align=center| ||align=center| |
|[[Tana Toraja]]||[[Pongtiku Airport]]||align=center| ||align=center| |
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|[[ |
|[[Tarakan]]||[[Juwata Airport]]||align=center| ||align=center| |
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|[[Ternate]]||[[Sultan Babullah Airport]]||{{terminated}}||align=center|<ref>{{Cite web |last=Sulsel |first=Redaksi |date=2023-07-18 |title=Dari Makassar Citilink Terbangi Sorong, Palu, Ternate, dan Yogyakarta |url=https://sulselonline.com/2023/07/18/dari-makassar-citilink-terbangi-sorong-palu-ternate-dan-yogyakarta/ |access-date=2024-05-15 |website=SULSELONLINE.COM |language=id}}</ref> |
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|[[Timika]]||[[Mozes Kilangin Airport]]||align=center| ||align=center| |
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|[[Timika]]||[[Mozes Kilangin Airport]]||{{terminated}}||align=center|<ref>{{Cite news |last= |first= |date=2020-01-31 |title=Citilink Buka Rute Penerbangan Timika - Denpasar |url=https://regional.kompas.com/read/2020/01/31/22143921/citilink-buka-rute-penerbangan-timika-denpasar |access-date=2024-05-15 |website=KOMPAS.com |language=id|last1= Media|first1= Kompas Cyber}}</ref> |
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|[[Waingapu]]||[[Mau Hau Airport]]||align=center| ||align=center| |
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|[[Waingapu]]||[[Mau Hau Airport]]||{{terminated}}||align=center|<ref>{{Cite web |last= |date=2022-10-31 |title=Citilink Kembali Layani Penerbangan ke Sumba Timur |url=https://bisnis.tempo.co/read/1651571/citilink-kembali-layani-penerbangan-ke-sumba-timur |access-date=2024-05-15 |website=Tempo |language=en}}</ref> |
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|rowspan="2"|[[Yogyakarta]]||[[Adisutjipto International Airport]]||align=center| ||align=center|<ref name="yog">{{Cite news|url=https://www.thejakartapost.com/news/2020/03/10/garuda-indonesia-citilink-to-move-all-yogyakarta-flights-to-new-international-airport.html|title=Garuda Indonesia, Citilink to move all Yogyakarta flights to new international airport|first=|last=|publisher=[[The Jakarta Post]]}}</ref><ref name="hari" /> |
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|[[Yogyakarta |
|rowspan="2"|[[Yogyakarta]]||[[Adisutjipto Airport]]||align=center| ||align=center| |
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|[[Yogyakarta International Airport]]||align=center| ||align=center|<ref name="hari" /><ref name="yog">{{cite web | url=https://www.thejakartapost.com/news/2020/03/10/garuda-indonesia-citilink-to-move-all-yogyakarta-flights-to-new-international-airport.html | title=Garuda Indonesia, Citilink to move all Yogyakarta flights to new international airport }}</ref> |
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|Japan||[[Tokyo]]||[[Narita International Airport]]||{{terminated}}||align=center| |
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|rowspan="2"|Malaysia||[[Kuala Lumpur]]||[[Kuala Lumpur International Airport]]||align=center| ||align=center|<ref name="Kuala Lumpur"/><ref name=" |
|rowspan="2"|[[Malaysia]]||[[Kuala Lumpur]]||[[Kuala Lumpur International Airport]]||align=center| ||align=center|<ref name="Kuala Lumpur"/><ref name="kuala"/><ref name="kul"/><ref name="kl"/><ref name="pekan"/><ref name="buka"/> |
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|- |
||
|[[Penang]]||[[Penang International Airport]]||align=center| ||align=center|<ref name=Penang/><ref>{{cite web|url=https://www.citilink.co.id/en/special-offer-surabaya-penang|title=Special Offer Surabaya Penang|website=Citilink.co.id|date=23 October 2018}}</ref> |
|[[Penang]]||[[Penang International Airport]]||align=center| ||align=center|<ref name=Penang/><ref>{{cite web|url=https://www.citilink.co.id/en/special-offer-surabaya-penang|title=Special Offer Surabaya Penang|website=Citilink.co.id|date=23 October 2018|access-date=2021-05-25|archive-date=2020-08-02|archive-url=https://web.archive.org/web/20200802210207/https://www.citilink.co.id/en/special-offer-surabaya-penang|url-status=dead}}</ref> |
||
|- |
|- |
||
| |
|[[Papua New Guinea]]||[[Port Moresby]]||[[Port Moresby International Airport]]||{{terminated}}||align=center| |
||
|- |
|- |
||
| |
|[[Saudi Arabia]]||[[Jeddah]]||[[King Abdulaziz International Airport]]||align=center| ||align=center| |
||
|- |
|- |
||
|[[Singapore]]||Singapore||[[Changi Airport]]||align=center| ||align=center|<ref>{{cite news|url=https://centreforaviation.com/news/citilink-to-launch-jakarta-singapore-service-from-01-oct-2022-1162628|title=Citilink to launch Jakarta-Singapore service from 01-Oct-2022|work=CAPA|publisher=Informa Markets|location=London|date=30 September 2022|access-date=30 September 2022|url-access=subscription|archive-date=4 October 2022|archive-url=https://web.archive.org/web/20221004092843/https://centreforaviation.com/news/citilink-to-launch-jakarta-singapore-service-from-01-oct-2022-1162628|url-status=live}}</ref> |
|||
|Timor Leste||[[Dili]]||[[Presidente Nicolau Lobato International Airport]]||align=center| ||align=center|<ref name="dili"/> |
|||
|- |
|- |
||
|[[Vietnam]]||[[Da Nang]]||[[Da Nang International Airport]]||align=center| ||align=center|<ref>{{cite news|url=https://www.vietnam.vn/en/du-lich-da-nang-xuc-tien-nguon-khach-chuan-bi-don-duong-bay-tu-indonesia/ |title=Citilink plans to launch Jakarta-Da Nang |last=|first=|work=vietnam.vn|publisher=|location=|access-date=2024-07-16}}</ref> |
|||
|} |
|} |
||
===Codeshare agreements=== |
|||
Citilink has [[codeshare agreements]] with the following airlines: |
|||
*[[Garuda Indonesia]]<ref>{{cite web|url=https://www.aeroroutes.com/eng/240229-gaqgcodeshare|title=Garuda Indonesia begins Citilink Codeshare partnership in February 2024}}</ref> |
|||
== Fleet == |
== Fleet == |
||
[[File:CTV A320 F-WWDJ!6207 24jul14 LFBO.jpg|thumb|One of Citilink's [[Airbus A320]]s (PK-GQA) prior to delivery at [[ |
[[File:CTV A320 F-WWDJ!6207 24jul14 LFBO.jpg|thumb|One of Citilink's [[Airbus A320-200]]s (PK-GQA) prior to delivery at [[Toulouse–Blagnac Airport]]]] |
||
[[File:PK-GTC at CGK.jpg|thumb|One of Citilink's [[Airbus A320neo]]s (PK-GTC) at [[Soekarno–Hatta International Airport]]]] |
[[File:PK-GTC at CGK.jpg|thumb|One of Citilink's [[Airbus A320neo]]s (PK-GTC) at [[Soekarno–Hatta International Airport]]]] |
||
===Current fleet=== |
===Current fleet=== |
||
{{As of| |
{{As of|2025|1}}, Citilink operates the following aircraft:<ref name="garuda-indonesia.com">{{cite web|url=https://www.garuda-indonesia.com/content/dam/garuda/hubungan-investor/20230612%20AR%20GARUDA%202022%20-%20FULL.pdf|publisher=Garuda Indonesia|year=2023|access-date=2023-10-14|title=Annual Report 2022}}</ref> |
||
{| class="wikitable" style="margin:1em auto; border-collapse:collapse;text-align:center" |
{| class="wikitable" style="margin:1em auto; border-collapse:collapse;text-align:center" |
||
|+ Citilink fleet |
|+ Citilink fleet |
||
|- |
|- |
||
!Aircraft |
!Aircraft |
||
!In |
!In service |
||
!Orders |
!Orders |
||
!Passengers |
!Passengers |
||
!Notes |
!Notes |
||
|- |
|- |
||
|[[Airbus A320-200]] |
|{{nowrap|[[Airbus A320-200]]}} |
||
|39 |
|39 |
||
|— |
|— |
||
|180 |
|180 |
||
|Older leased aircraft to be retired and replaced by [[Airbus A320neo]].<br>PK-GQI in a retro livery.<br>PK-GLZ and PK-GLW in a tiket.com livery. |
|Older leased aircraft to be retired and replaced by [[Airbus A320neo]].<br />PK-GQI in a retro livery.<br />PK-GLZ and PK-GLW in a tiket.com livery. |
||
|- |
|- |
||
|[[Airbus A320neo]] |
|{{nowrap|[[Airbus A320neo]]}} |
||
|10 |
|10 |
||
|25 |
|25 |
||
|180 |
|180 |
||
|PK-GTF in a special ''50th A320'' livery. |
|PK-GTF in a special ''50th A320'' livery.<br />Replacing older [[Airbus A320-200]]s. |
||
|- |
|- |
||
|[[ |
|{{nowrap|[[Airbus A330-300]]}} |
||
|2 |
|||
|— |
|||
|365 |
|||
| |
|||
|- |
|||
|{{nowrap|[[Airbus A330-900]]}} |
|||
|2 |
|||
|— |
|||
|365 |
|||
|Briefly transferred to [[Garuda Indonesia]] in 2022.{{Cn|date=December 2024}} |
|||
|- |
|||
|{{nowrap|[[ATR 72-600]]}} |
|||
|7 |
|7 |
||
| |
|12 |
||
|70 |
|70 |
||
|Transferred from [[Garuda Indonesia]]. |
|Transferred from [[Garuda Indonesia]]. |
||
|- |
|- |
||
|[[Boeing 737-500]] |
|{{nowrap|[[Boeing 737-500]]}} |
||
|1 |
|1 |
||
|— |
|— |
||
| Line 255: | Line 286: | ||
|- |
|- |
||
!Total |
!Total |
||
! |
!61 |
||
! |
!37 |
||
!colspan=5| |
!colspan=5| |
||
|} |
|} |
||
===Fleet development=== |
===Fleet development=== |
||
On 9 August 2011, Garuda Indonesia finalised an order for 25 Airbus A320 aircraft with options for 25 more, making the airline a new customer for the Airbus single |
On 9 August 2011, Garuda Indonesia finalised an order for 25 Airbus A320 aircraft with options for 25 more, making the airline a new customer for the Airbus single-aisle aircraft type.<ref>{{cite press release|url=http://www.airbus.com/presscentre/pressreleases/press-release-detail/detail/garuda-indonesia-finalises-order-for-25-a320-family-aircraft|title=Garuda Indonesia finalises order for 25 A320 Family aircraft|publisher=Airbus|date=9 August 2011|access-date=7 April 2013|archive-url=https://web.archive.org/web/20130204120222/http://www.airbus.com/presscentre/pressreleases/press-release-detail/detail/garuda-indonesia-finalises-order-for-25-a320-family-aircraft/|archive-date=4 February 2013|url-status=dead}}</ref> The order consisted of 15 Airbus A320s and 10 Airbus A320neos, with five aircraft expected to be delivered each year between 2014 and 2018.<ref>{{cite news |url=http://pasarmodal.inilah.com/read/detail/1761754/garuda-teken-pembelian-25-pesawat-a320-family |title=Garuda Teken Pembelian 25 Pesawat A320 Family |newspaper=Inilah.com |date=August 4, 2011}}</ref><ref>{{Cite web|url=http://www.aviationnews.eu/2011/08/09/garuda-indonesia-finalises-order-for-25-a320-family-aircraft/citilink-a320neo/|archiveurl=https://web.archive.org/web/20130524154655/http://www.aviationnews.eu/2011/08/09/garuda-indonesia-finalises-order-for-25-a320-family-aircraft/citilink-a320neo/|url-status=dead|title=Garuda Indonesia finalises order for 25 A320 Family aircraft Citilink A320neo – INTERNATIONAL AVIATION NEWS<!-- Bot generated title -->|archivedate=May 24, 2013}}</ref> The fleet upgrade program was valued at around $2.13 billion. |
||
By late 2011, Garuda Indonesia was seeking more used A320s in preparation for the launch of proposed international Citilink services in 2012.<ref name="thejakartapost.com"/> |
By late 2011, Garuda Indonesia was seeking more used A320s in preparation for the launch of proposed international Citilink services in 2012.<ref name="thejakartapost.com"/> |
||
In December 2012, Citilink placed an order for 25 [[ATR 72|ATR 72-600s]] with options for 25 more.<ref name="aviationweek1">{{cite web|url=http://www.aviationweek.com/Article.aspx?id=/article-xml/awx_12_27_2012_p0-532247.xml&p=1 |title=Indonesia's Citilink Ordering 25 ATR 72-600s |publisher=Aviationweek.com |date=2012-12-27 |access-date=2013-01-27}}</ref> This was Citilink's first direct order to a manufacturer. A direct order for 25 additional A320neos followed in January 2013, bringing up the total order to 35.<ref>{{cite press release|url=http://www.airbus.com/presscentre/pressreleases/press-release-detail/detail/citilink-orders-25-airbus-a320neo/ |title=Citilink orders 25 Airbus A320neo |publisher=Airbus |date= 25 January 2013|access-date=2013-01-27}}</ref> |
In December 2012, Citilink placed an order for 25 [[ATR 72|ATR 72-600s]] with options for 25 more.<ref name="aviationweek1">{{cite web |url=http://www.aviationweek.com/Article.aspx?id=/article-xml/awx_12_27_2012_p0-532247.xml&p=1 |title=Indonesia's Citilink Ordering 25 ATR 72-600s |publisher=Aviationweek.com |date=2012-12-27 |access-date=2013-01-27 |archive-date=2013-09-27 |archive-url=https://web.archive.org/web/20130927213252/http://www.aviationweek.com/Article.aspx?id=/article-xml/awx_12_27_2012_p0-532247.xml&p=1 |url-status=dead }}</ref> This was Citilink's first direct order to a manufacturer. A direct order for 25 additional A320neos followed in January 2013, bringing up the total order to 35.<ref>{{cite press release|url=http://www.airbus.com/presscentre/pressreleases/press-release-detail/detail/citilink-orders-25-airbus-a320neo/ |title=Citilink orders 25 Airbus A320neo |publisher=Airbus |date= 25 January 2013|access-date=2013-01-27}}</ref> |
||
Citilink's first A320, a second-hand aircraft, arrived in late June 2011 and entered into service on 16 September 2011, linking Jakarta with Balikpapan, Banjarmasin and Medan.{{ |
Citilink's first A320, a second-hand aircraft, arrived in late June 2011 and entered into service on 16 September 2011, linking Jakarta with Balikpapan, Banjarmasin, and Medan.<ref>{{Cite news|date=20 September 2011|url=https://regional.kompas.com/read/2011/09/20/17433373/NaN|work=Kompas.com|access-date=17 March 2023|location=Jakarta|editor-last=Suprihadi|editor-first=Marcus|title=Citilink Terbangkan Airbus Empat A320|language=id}}</ref> |
||
{| class="wikitable" style="margin:1em auto; border-collapse:collapse;text-align:center" |
|||
|+ Previously operated |
|||
!Aircraft |
|||
!Total |
|||
!Introduced |
|||
!Retired |
|||
!Replacement |
|||
!Notes |
|||
|- |
|||
|[[Boeing 737-300]] |
|||
|11 |
|||
|2004 |
|||
|2015 |
|||
|[[Airbus A320]] |
|||
|{{citation needed|date=October 2023}} |
|||
|- |
|||
|[[Boeing 737-400]] |
|||
|4 |
|||
|2008 |
|||
|2014 |
|||
|[[Airbus A320]] |
|||
|{{citation needed|date=October 2023}} |
|||
|- |
|||
|[[Boeing 737-500]] |
|||
|3 |
|||
|2015 |
|||
|2018 |
|||
|[[Airbus A320]] |
|||
|Transferred from Garuda Indonesia, 1 aircraft parked.{{Cn|date=December 2024}} |
|||
|- |
|||
|[[Fokker F28 Fellowship|Fokker 28-3000]] |
|||
|2 |
|||
|2001 |
|||
|2006 |
|||
|None |
|||
|<ref name=":1">{{Cite web |title=FOKKER 28 FLEETLIST. |url=http://www.fokker-aircraft.info/f28previous-fleet.htm |access-date=2023-02-14 |website=www.fokker-aircraft.info}}</ref><ref name=":2">{{Cite web |title=Citilink Garuda Indonesia - Fleet - PlaneLogger |url=https://www.planelogger.com/Airline/Fleet/Citilink_Garuda_Indonesia/132215#RegistrationList |access-date=2023-02-14 |website=www.planelogger.com}}</ref> |
|||
|- |
|||
|[[Fokker 28-4000]] |
|||
|4 |
|||
|2001 |
|||
|2005 |
|||
|None |
|||
|<ref name=":1" /><ref name=":2" /> |
|||
|} |
|||
==Services== |
==Services== |
||
===Cabin=== |
===Cabin=== |
||
Citilink aircraft cabins have standard configuration of 180 seats. In July 2018, Citilink introduced "Green Zone" programme.<ref>{{cite web|url=http://www.thejakartapost.com/travel/2018/07/19/citilink-introduces-green-zone-facility.html|title=Citilink introduces Green Zone facility|publisher=The Jakarta Post|date=19 July 2018|access-date=26 August 2018}}</ref> Seats on the first five rows and emergency window exit rows are named green seats, while the rest are named regular seats. Passengers wanting to book or request a green seat or specific regular seat during booking or check-in will be charged |
Citilink aircraft cabins have a standard configuration of 180 seats. In July 2018, Citilink introduced the "Green Zone" programme.<ref>{{cite web|url=http://www.thejakartapost.com/travel/2018/07/19/citilink-introduces-green-zone-facility.html|title=Citilink introduces Green Zone facility|publisher=The Jakarta Post|date=19 July 2018|access-date=26 August 2018}}</ref> Seats on the first five rows and emergency window exit rows are named green seats, while the rest are named regular seats. Passengers wanting to book or request a green seat or a specific regular seat during booking or check-in will be charged a fee. Additional benefits include free snacks, drinks, and insurance.<ref>{{cite web|url=https://www.citilink.co.id/en/green-zone|title=Green Zone|publisher=Citilink|access-date=26 August 2018|archive-date=4 June 2020|archive-url=https://web.archive.org/web/20200604162615/https://www.citilink.co.id/en/green-zone|url-status=dead}}</ref> |
||
===Internet in the air=== |
===Internet in the air=== |
||
On 16 January 2019, Citilink became the first low |
On 16 January 2019, Citilink became the first low-cost carrier in the Asia Pacific region to offer Wi-Fi at 35,000 feet above ground for free using GX Aviation Systems. The first flight with the connectivity feature flew flight number QG684 on the Jakarta to Denpasar route.<ref>{{cite web |url=http://bali.tribunnews.com/2019/01/16/pengalaman-perdana-terus-terkoneksi-internet-di-ketinggian-35000-kaki-rute-jakarta-denpasar |title=Pengalaman Perdana Terus Terkoneksi Internet di Ketinggian 35.000 Kaki Rute Jakarta-Denpasar|author=Zaenal Nur Arifin |date=January 16, 2019}}</ref> |
||
==Accidents and incidents== |
==Accidents and incidents== |
||
===Citilink Flight 800 incident=== |
===Citilink Flight 800 incident=== |
||
On 28 December 2016, a video taken by a passenger aboard Citilink Flight 800, a flight from [[Juanda International Airport]] in [[Surabaya]] to [[ |
On 28 December 2016, a video taken by a passenger aboard Citilink Flight 800, a flight from [[Juanda International Airport]] in [[Surabaya]] to [[Soekarno–Hatta International Airport]] in [[Jakarta]] went viral after it purportedly showed a drunk pilot making a "bizarre announcement" before takeoff. Several passengers immediately reported the incident to the airline's headquarters. The crew of the flight quickly removed the drunk pilot from the cockpit. Due to the incident, the flight was delayed for an hour.<ref>{{cite web|title=Pilot Ngelantur di Pesawat, Penerbangan Citilink Sempat Delay|url=https://news.detik.com/berita/d-3381991/pilot-ngelantur-di-pesawat-penerbangan-citilink-sempat-delay|publisher=Detik|access-date=22 January 2017}}</ref> |
||
Citilink immediately took action by [[ |
Citilink immediately took action by [[Termination of employment|sacking]] the pilot involved in the incident and issuing letters of apology to affected passengers.<ref>{{cite web|title=Penjelasan Lengkap Citilink Soal Pilot Ngelantur Jelang Terbang|url=https://news.detik.com/berita/d-3382103/penjelasan-lengkap-citilink-soal-pilot-ngelantur-jelang-terbang|publisher=Detik|access-date=22 January 2017}}</ref> The [[Ministry of Transportation (Indonesia)|Indonesian Transport Ministry]] apologized publicly to the Indonesian people due to the incident. The ministry later added that the pilot had undergone drug testing, conducted by the Indonesian National Narcotic Agency.<ref>{{cite web|title=Kemenhub Minta Maaf Soal Pilot Ngelantur dan Minta Citilink Tindak Tegas|url=https://news.detik.com/berita/d-3383906/kemenhub-minta-maaf-soal-pilot-ngelantur-dan-minta-citilink-tindak-tegas|publisher=Detik|access-date=22 January 2017}}</ref> |
||
Another video, captured from cameras at the airport security checkpoint, later surfaced and went viral. The |
Another video, captured from cameras at the airport security checkpoint, later surfaced and went viral. The footage showed the drunk pilot becoming jittery and nearly losing his balance during the security check.<ref>{{cite news|title=Allegedly drunk pilot filmed stumbling through security|url=https://www.usatoday.com/story/news/world/2016/12/30/drunk-pilot-indonesia/96007366/|newspaper=USA Today|access-date=22 January 2017}}</ref> Police investigated the video, resulting in the Indonesian Transport Ministry sending Citilink its very first warning.<ref>{{cite web|title=Ada Pilot Mabuk, Kemhub Layangkan Peringatan Pertama ke Citilink|url=https://news.detik.com/berita/d-3384785/ada-pilot-mabuk-kemhub-layangkan-peringatan-pertama-ke-citilink|publisher=Detik|access-date=22 January 2017}}</ref> |
||
In the aftermath of the incident, the CEO of Citilink, Albert Burhan, resigned.<ref>{{cite web|title=Pilotnya Diduga Mabuk, CEO Citilink Mengundurkan Diri|url=https://news.detik.com/berita/d-3384597/pilotnya-diduga-mabuk-ceo-citilink-mengundurkan-diri|publisher=Detik|access-date=22 January 2017}}</ref> The operational director of Citilink, Hadinoto Soedigno, also resigned in response to the incident.<ref>{{cite news|title=Two Indonesian airline executives resign after footage shows pilot staggering to plane|newspaper=ABC News|date=30 December 2016|url=http://www.abc.net.au/news/2016-12-31/indonesian-airline-executives-resign-after-pilot-video-released/8155374|publisher=ABC|access-date=22 January 2017}}</ref> |
In the aftermath of the incident, the CEO of Citilink, Albert Burhan, resigned.<ref>{{cite web|title=Pilotnya Diduga Mabuk, CEO Citilink Mengundurkan Diri|url=https://news.detik.com/berita/d-3384597/pilotnya-diduga-mabuk-ceo-citilink-mengundurkan-diri|publisher=Detik|access-date=22 January 2017}}</ref> The operational director of Citilink, Hadinoto Soedigno, also resigned in response to the incident.<ref>{{cite news|title=Two Indonesian airline executives resign after footage shows pilot staggering to plane|newspaper=ABC News|date=30 December 2016|url=http://www.abc.net.au/news/2016-12-31/indonesian-airline-executives-resign-after-pilot-video-released/8155374|publisher=ABC|access-date=22 January 2017}}</ref> |
||
| Line 294: | Line 369: | ||
==References== |
==References== |
||
{{Reflist}} |
{{Reflist}} |
||
https://amp.kompas.com/money/read/2022/02/18/134500326/jadi-dirut-baru-citilink-dewa-kadek-rai-lama-berkarier-di-garuda-indonesia |
|||
==External links== |
==External links== |
||
{{Commons category |
{{Commons category-inline|Citilink}} |
||
*[http://www.citilink.co.id Official website] |
*[http://www.citilink.co.id Official website] {{Webarchive|url=https://web.archive.org/web/20101116073536/http://www.citilink.co.id/ |date=2010-11-16 }} |
||
{{Garuda Indonesia}} |
{{Garuda Indonesia}} |
||
Latest revision as of 10:55, 5 January 2025
 | |||||||
 Citilink A320-214 PK-GLW at Juanda International Airport | |||||||
| |||||||
| Commenced operations | 16 July 2001 | ||||||
|---|---|---|---|---|---|---|---|
| Hubs | |||||||
| Secondary hubs | |||||||
| Frequent-flyer program | Supergreen GarudaMiles | ||||||
| Fleet size | 61 | ||||||
| Destinations | 51[1] | ||||||
| Parent company | Garuda Indonesia | ||||||
| Headquarters | Jakarta, Indonesia | ||||||
| Key people | Dewa Kadek Rai (CEO)[2] | ||||||
| Operating income |  US$67.08 million (2019)[3] | ||||||
| Net income | US$9.96 million (2016) | ||||||
| Website | www | ||||||
PT Citilink Indonesia,[4] operating as Citilink, is an Indonesian low-cost airline headquartered in Jakarta. Established in July 2001 as a low-cost brand of Garuda Indonesia, it operates services to domestic and regional destinations. Since 30 July 2012, Citilink has officially operated as a separate subsidiary of Garuda Indonesia, operating with its own callsign, airline codes, logo, and uniform.[5] Its main base is Soekarno–Hatta International Airport (serving Jakarta) and Juanda International Airport (serving nearby Surabaya).[6] The company slogan is Better Fly, Citilink.
History
[edit]Garuda Indonesia established Citilink as a low-cost brand in 2001 and operations commenced on 16 July that year with two Fokker F28 Fellowships transferred from the mainline fleet. Initial operations were from Surabaya on the island of Java to destinations not served by Garuda Indonesia's mainline fleet: Yogyakarta (also on Java); Balikpapan on the island of Borneo and Tarakan, North Kalimantan, just off Borneo's coast; and Makassar on the island of Sulawesi.
By the end of 2001, Garuda had transferred five F28s to Citilink. In 2004 Citilink was serving ten destinations and Garuda began to replace the F28s with Boeing 737-300s. In 2008, Garuda temporarily suspended operations of Citilink, relaunching the brand in January 2009 after replacing the remaining Fokker F28s with more modern aircraft. In July 2010 Citilink operations were being conducted by two Boeing 737-300s and a Boeing 737-400.[7]
Spinoff and expansion plans
[edit]In May 2011 Garuda announced plans for a spin-off of Citilink. The new business plan was for Citilink to become a separate business entity in the first quarter of 2012 with a full brand overhaul for the airline, including a new livery design; a new website; a new cabin interior design and cabin crew uniforms; and new advertising and marketing strategies.[8] An integral part of this plan was for Citilink to secure 25 new Airbus A320s and utilising these new and more economical aircraft to expand into a significant regional low-cost carrier with the anticipation that by 2015, Citilink would contribute 30 percent of Garuda Indonesia's revenue.[9][10]
After obtaining an Air Operator's Certificate in August 2012, Citilink had carried 8 million passengers by the end of 2013 and was running at a load factor of 85 percent and an On-Time Arrival rate of 87 percent.[11] In May 2015 the airline's fleet consisted of four Boeing 737-300s, four Boeing 737-500s, and thirty-four Airbus A320s.
In late 2019, Citilink took delivery of two Airbus A330-900s originally ordered by WOW Air which are to be used for flights to Germany, Japan,[12] and Saudi Arabia.[13] In June 2022, both Airbus A330-900s left the Citilink fleet and were transferred to Garuda Indonesia to complement the airline's Hajj operations. Both aircraft has since been transferred back to Citilink.[citation needed]
Destinations
[edit]As of July 2024[update], Citilink flies (or has flown) to the following destinations: [1][14][15]
Codeshare agreements
[edit]Citilink has codeshare agreements with the following airlines:
Fleet
[edit]
Current fleet
[edit]As of January 2025[update], Citilink operates the following aircraft:[58]
| Aircraft | In service | Orders | Passengers | Notes | |||
|---|---|---|---|---|---|---|---|
| Airbus A320-200 | 39 | — | 180 | Older leased aircraft to be retired and replaced by Airbus A320neo. PK-GQI in a retro livery. PK-GLZ and PK-GLW in a tiket.com livery. | |||
| Airbus A320neo | 10 | 25 | 180 | PK-GTF in a special 50th A320 livery. Replacing older Airbus A320-200s. | |||
| Airbus A330-300 | 2 | — | 365 | ||||
| Airbus A330-900 | 2 | — | 365 | Briefly transferred to Garuda Indonesia in 2022.[citation needed] | |||
| ATR 72-600 | 7 | 12 | 70 | Transferred from Garuda Indonesia. | |||
| Boeing 737-500 | 1 | — | Cargo | ||||
| Total | 61 | 37 | |||||
Fleet development
[edit]On 9 August 2011, Garuda Indonesia finalised an order for 25 Airbus A320 aircraft with options for 25 more, making the airline a new customer for the Airbus single-aisle aircraft type.[59] The order consisted of 15 Airbus A320s and 10 Airbus A320neos, with five aircraft expected to be delivered each year between 2014 and 2018.[60][61] The fleet upgrade program was valued at around $2.13 billion.
By late 2011, Garuda Indonesia was seeking more used A320s in preparation for the launch of proposed international Citilink services in 2012.[8]
In December 2012, Citilink placed an order for 25 ATR 72-600s with options for 25 more.[62] This was Citilink's first direct order to a manufacturer. A direct order for 25 additional A320neos followed in January 2013, bringing up the total order to 35.[63]
Citilink's first A320, a second-hand aircraft, arrived in late June 2011 and entered into service on 16 September 2011, linking Jakarta with Balikpapan, Banjarmasin, and Medan.[64]
| Aircraft | Total | Introduced | Retired | Replacement | Notes |
|---|---|---|---|---|---|
| Boeing 737-300 | 11 | 2004 | 2015 | Airbus A320 | [citation needed] |
| Boeing 737-400 | 4 | 2008 | 2014 | Airbus A320 | [citation needed] |
| Boeing 737-500 | 3 | 2015 | 2018 | Airbus A320 | Transferred from Garuda Indonesia, 1 aircraft parked.[citation needed] |
| Fokker 28-3000 | 2 | 2001 | 2006 | None | [65][66] |
| Fokker 28-4000 | 4 | 2001 | 2005 | None | [65][66] |
Services
[edit]Cabin
[edit]Citilink aircraft cabins have a standard configuration of 180 seats. In July 2018, Citilink introduced the "Green Zone" programme.[67] Seats on the first five rows and emergency window exit rows are named green seats, while the rest are named regular seats. Passengers wanting to book or request a green seat or a specific regular seat during booking or check-in will be charged a fee. Additional benefits include free snacks, drinks, and insurance.[68]
Internet in the air
[edit]On 16 January 2019, Citilink became the first low-cost carrier in the Asia Pacific region to offer Wi-Fi at 35,000 feet above ground for free using GX Aviation Systems. The first flight with the connectivity feature flew flight number QG684 on the Jakarta to Denpasar route.[69]
Accidents and incidents
[edit]Citilink Flight 800 incident
[edit]On 28 December 2016, a video taken by a passenger aboard Citilink Flight 800, a flight from Juanda International Airport in Surabaya to Soekarno–Hatta International Airport in Jakarta went viral after it purportedly showed a drunk pilot making a "bizarre announcement" before takeoff. Several passengers immediately reported the incident to the airline's headquarters. The crew of the flight quickly removed the drunk pilot from the cockpit. Due to the incident, the flight was delayed for an hour.[70]
Citilink immediately took action by sacking the pilot involved in the incident and issuing letters of apology to affected passengers.[71] The Indonesian Transport Ministry apologized publicly to the Indonesian people due to the incident. The ministry later added that the pilot had undergone drug testing, conducted by the Indonesian National Narcotic Agency.[72]
Another video, captured from cameras at the airport security checkpoint, later surfaced and went viral. The footage showed the drunk pilot becoming jittery and nearly losing his balance during the security check.[73] Police investigated the video, resulting in the Indonesian Transport Ministry sending Citilink its very first warning.[74]
In the aftermath of the incident, the CEO of Citilink, Albert Burhan, resigned.[75] The operational director of Citilink, Hadinoto Soedigno, also resigned in response to the incident.[76]
See also
[edit]- List of airlines of Indonesia
- List of airports in Indonesia
- Aviation in Indonesia
- Transport in Indonesia
References
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External links
[edit]
Media related to Citilink at Wikimedia Commons
- Official website Archived 2010-11-16 at the Wayback Machine
