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{{short description|Bakery chain in the United Kingdom}}
{{short description|Bakery chain in the United Kingdom}}
{{otheruses}}
{{otheruses}}
{{Use British English|date=March 2014}}
{{Use British English|date=March 2014}}
{{Use dmy dates|date=July 2022}}
{{Use dmy dates|date=March 2024}}
{{Infobox company
{{Infobox company
| name = Greggs plc
| name = Greggs plc
| logo = Greggs2014.svg
| logo = Greggs IMG 6701.jpg
| former_name = Greggs Bakeries Limited (1951{{endash}}1983)<ref name="CompaniesHouse">{{Cite web |date=29 December 1951 |title=Greggs PLC overview - Find and update company information - GOV.UK |url=https://find-and-update.company-information.service.gov.uk/company/00502851 |access-date=27 January 2024 |website=[[Companies House]] |language=en}}</ref><ref>{{Cite web |date=January 2024 |title=Greggs {{!}} Privacy Policy |url=https://www.greggs.co.uk/legals/privacy-policy |access-date=27 January 2024 |website=Greggs |language=en-GB}}</ref>
| type = [[Public company|Public]]
| type = [[Public company|Public]]
| traded_as = {{ubl|{{lse|GRG}}|[[FTSE 250 Index|FTSE 250]] component}}
| traded_as = {{ubl|{{lse|GRG}}|[[FTSE 250 Index|FTSE 250]] component}}
| founder = [[John Gregg (baker)|John Gregg]]
| founder = [[John Gregg (baker)|John Gregg]]
| num_locations = 2,300<ref>{{Cite news |last=Woolfson |first=Daniel |date=2023-01-05 |title=Britons turn to Greggs for their dinner as the cost of living bites |language=en-GB |work=The Telegraph |url=https://www.telegraph.co.uk/business/2023/01/05/britons-turn-greggs-dinner-cost-living-bites/ |access-date=2023-01-05 |issn=0307-1235}}</ref>
| num_locations = 2,500<ref>{{Cite news |last=Fish |first=Isabella |date=15 May 2024 |title=Greggs feels the heat from rising wage costs |language=en-GB |work=[[The Times]] |url=https://www.thetimes.co.uk/article/greggs-sales-heat-up-thanks-to-new-stores-j7d922wfq |access-date=15 May 2024}}</ref>
| num_locations_year =
| num_locations_year =
| key_people = Ian Durant<br />({{small|[[Chairman|Group Chairman]]}})<br />Roisin Currie<br />({{small|[[Chief executive officer|Chief Executive]]}})
| key_people = {{Ubl
| Ian Durant [[Chairman|Group Chairman]]
| Roisin Currie [[Chief executive officer|Chief Executive]]
}}
| industry = [[Food]] (Food on the go)
| industry = [[Food]] (Food on the go)
| products = Sausage rolls, pastries, sandwiches, cakes
| products = {{Ubl
| Sausage rolls
⚫
| revenue ={{increase}} [[Pound sterling|£]]1,229.7 million (2021)<ref name="results">{{cite web|url=https://corporate.greggs.co.uk/sites/default/files/220308%20-%20Greggs%20-%202021%20Preliminary%20Results.pdf|title=Preliminary Results 2021|publisher=Greggs|access-date=8 March 2022}}</ref>
| Pastries
⚫
| operating_income ={{increase}} [[Pound sterling|£]]153.2 million (2021)<ref name="results"/>
| Pizzas
⚫
| net_income ={{increase}} [[Pound sterling|£]]117.5 million (2021)<ref name="results"/>
⚫
| Sandwiches
| num_employees = 20,000 (2022)<ref>{{cite web|url=https://www.greggsfamily.co.uk/|title=Hello we're Greggs…. Come and join our Family|access-date=17 February 2022}}</ref>
| Cakes
⚫
| foundation = [[Gosforth]], [[Newcastle upon Tyne]], England<br />{{start date and age|df=yes|1938}}
| Baguettes
| location = {{nowrap|Newcastle upon Tyne}}<ref>{{cite web|url=https://beta.companieshouse.gov.uk/company/00502851 |title=GREGGS PLC - Overview (free company information from Companies House) |publisher=Beta.companieshouse.gov.uk |access-date=6 June 2020}}</ref>
}}
⚫
| homepage = {{URL|greggs.co.uk}}
⚫
| revenue = {{increase}} [[Pound sterling|£]]1,809.6 million (2023)<ref name="results">{{cite web|url=https://a.storyblok.com/f/162306/x/0688f7efdb/greggs-2023-preliminary-results.pdf|title=Preliminary Results 2023|publisher=Greggs|access-date=5 March 2024}}</ref>
⚫
| operating_income = {{increase}} [[Pound sterling|£]]171.7 million (2023)<ref name="results"/>
⚫
| net_income = {{increase}} [[Pound sterling|£]]142.5 million (2023)<ref name="results"/>
| num_employees = 21,500 (2023)<ref>{{cite web|url=https://corporate.greggs.co.uk/at-a-glance|title=At a glance|publisher=Greggs|access-date=16 February 2023|archive-date=16 February 2023|archive-url=https://web.archive.org/web/20230216215704/https://corporate.greggs.co.uk/at-a-glance|url-status=dead}}</ref>
⚫
| foundation = {{Start date and age|df=yes|1939}} in [[Gosforth]], [[Newcastle upon Tyne]], England
| location = Newcastle upon Tyne<ref name="CompaniesHouse" />
⚫
| homepage = {{URL|https://greggs.co.uk}}
}}
}}


[[File:Greggs store front.JPG|thumb|Historic shop front, Greggs, [[Brecon]] (2005)]]
[[File:Greggs store front.JPG|thumb|Historic shop front, Greggs, [[Brecon]] (2005)]]


'''Greggs plc''' is a British [[bakery]] chain. It specialises in savoury products such as bakes, [[sausage roll]]s, [[sandwich]]es and sweet items including [[doughnut]]s and [[vanilla slice]]s. It is headquartered in [[Newcastle upon Tyne]], England. It is listed on the [[London Stock Exchange]], and is a constituent of the [[FTSE 250 Index]]. Originally a high street chain, it has since entered the convenience and drive-thru markets, this achieved mainly through its partnership with [[EG Group]].<ref>{{cite web |last=Wood |first=John |date=17 May 2021| title=EG Group opens 200th shop in partnership with Greggs |url=https://forecourttrader.co.uk/latest-news/eg-group-opens-200th-shop-in-partnership-with-greggs/656129.article |access-date=13 July 2022 |website=Forecourt Trader }}</ref>
'''Greggs plc''' is a British [[bakery]] chain. It specialises in savoury products such as baked goods, [[sausage roll]]s, [[sandwich]]es and sweet items including [[doughnut]]s and [[vanilla slice]]s. It is headquartered in [[Newcastle upon Tyne]], England. It is listed on the [[London Stock Exchange]], and is a constituent of the [[FTSE 250 Index]]. Originally a high street chain, it has since entered the convenience and drive-thru markets.


==History==
==History==
[[File:11 Abbeygate Street, Bury St Edmunds, October 2022 02.jpg|thumb|right|Greggs in a Grade II* listed building on Abbeygate in Bury St Edmunds, Suffolk]]
[[File:11 Abbeygate Street, Bury St Edmunds, October 2022 02.jpg|thumb|right|Greggs in a Grade II* listed building on Abbeygate in Bury St Edmunds, Suffolk]]
===Early history===
===Early history===
Greggs was founded by [[John Gregg (baker)|John Gregg]] as a [[Tyneside]] bakery in 1939.<ref>{{cite news|url=http://archive.thenorthernecho.co.uk/2003/11/18/70393.html|title= Takeaway market holds key to Greggs' future|newspaper=The Northern Echo|date=18 November 2003|access-date=16 February 2010}}</ref> It opened its first shop in [[Gosforth]], [[Newcastle upon Tyne]] in 1951.<ref>{{cite web|url=http://www.entrepreneur.com/tradejournals/article/print/176862732.html|title=Earning a crust; How famous bakery rose from pushbike yeast deliveries Remember When a blast from the past.|publisher=Entrepreneur|date=19 March 2008|access-date=16 February 2010}}</ref> When Gregg died in 1964, the bakery was taken over by his son, Ian, with his brother Colin also contributing. Major expansion began soon after, including the acquisitions of other bakeries such as [[Glasgow]]-based Rutherglen in 1972, [[Leeds]]-based Thurston's in 1974, Broomfields the Bakers, London, Bowketts the Bakers in [[Kent]], Tooks the Bakers (East Anglia) and Price's ([[Manchester]]) in 1976.<ref name="history">{{cite web|title=history|url=http://www.greggs.co.uk/about_us/history|publisher=Greggs|access-date=16 February 2010|archive-url=https://web.archive.org/web/20100116091108/http://www.greggs.co.uk/about_us/history|archive-date=16 January 2010}}</ref>
Greggs was founded by [[John Gregg (baker)|John Gregg]] in 1951. The first shop stood on [[Gosforth]] High Street.<ref>{{cite web|url=http://www.entrepreneur.com/tradejournals/article/print/176862732.html|title=Earning a crust; How famous bakery rose from pushbike yeast deliveries Remember When a blast from the past.|work=Entrepreneur|date=19 March 2008|access-date=16 February 2010}}</ref> When Gregg died in 1964, the bakery was taken over by his son, Ian, assisted by his brother Colin (who in 2017 was convicted and jailed for the sexual abuse of children).<ref name="theguardian_com">{{cite news |url=https://www.theguardian.com/uk-news/2017/mar/30/son-of-greggs-founder-jailed-for-more-than-13-years-for-child-sex-abuse |title=Son of Greggs founder jailed for more than 13 years for child sex abuse |agency=[[Press Association]] |date=30 March 2017 |newspaper=[[The Guardian]] |location=London |issn=0261-3077 |language=en-GB |accessdate=19 August 2022}}</ref>

As Greggs of Gosforth, the first main factory on Christon Road on the Gosforth Industrial Estate opened on 30 April 1968.<ref>''Newcastle Evening Chronicle'' Tuesday 30 April 1968, page 6</ref>

Major expansion took place at Greggs in the 1970s, including the acquisitions of other bakeries such as [[Glasgow]]-based Rutherglen in 1972, [[Leeds]]-based Thurston's in 1974, Broomfields the Bakers, London, Bowketts the Bakers in [[Kent]], Tooks the Bakers (East Anglia) and Price's ([[Manchester]]) in 1976.<ref name="history">{{cite web|title=history|url=http://www.greggs.co.uk/about_us/history|publisher=Greggs|access-date=16 February 2010|archive-url=https://web.archive.org/web/20100116091108/http://www.greggs.co.uk/about_us/history|archive-date=16 January 2010}}</ref>


===Expansion===
===Expansion===
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In 2016, Greggs moved their head office from [[Jesmond]], [[Newcastle upon Tyne]]<ref>{{cite web|title=Bakery giant Greggs plans cafe move in Newcastle city centre|url=https://www.chroniclelive.co.uk/business/business-news/bakery-giant-greggs-plans-cafe-9892847|website=[[Evening Chronicle|ChronicleLive]]|access-date=23 August 2019|last=Ford|first=Coreena|date=20 August 2015}}</ref> to [[Quorum Business Park]], [[Longbenton]], [[North Tyneside]].<ref>{{cite web|title=Bakery giant Greggs set for Quorum Business Park move with Sanderson Weatherall help|url=https://www.chroniclelive.co.uk/business/business-news/bakery-giant-greggs-set-quorum-10157375|website=[[Evening Chronicle|ChronicleLive]]|access-date=23 August 2019|last=Ford|first=Coreena|date=29 September 2015}}</ref><ref>{{cite web|title=Jobs on the way as US giant Sitel takes largest Newcastle office letting this year|url=https://www.chroniclelive.co.uk/business/business-news/jobs-way-giant-sitel-takes-11855674|website=[[Evening Chronicle|ChronicleLive]]|access-date=23 August 2019|last=Ford|first=Coreena|date=7 September 2016}}</ref>
In 2016, Greggs moved their head office from [[Jesmond]], [[Newcastle upon Tyne]]<ref>{{cite web|title=Bakery giant Greggs plans cafe move in Newcastle city centre|url=https://www.chroniclelive.co.uk/business/business-news/bakery-giant-greggs-plans-cafe-9892847|website=[[Evening Chronicle|ChronicleLive]]|access-date=23 August 2019|last=Ford|first=Coreena|date=20 August 2015}}</ref> to [[Quorum Business Park]], [[Longbenton]], [[North Tyneside]].<ref>{{cite web|title=Bakery giant Greggs set for Quorum Business Park move with Sanderson Weatherall help|url=https://www.chroniclelive.co.uk/business/business-news/bakery-giant-greggs-set-quorum-10157375|website=[[Evening Chronicle|ChronicleLive]]|access-date=23 August 2019|last=Ford|first=Coreena|date=29 September 2015}}</ref><ref>{{cite web|title=Jobs on the way as US giant Sitel takes largest Newcastle office letting this year|url=https://www.chroniclelive.co.uk/business/business-news/jobs-way-giant-sitel-takes-11855674|website=[[Evening Chronicle|ChronicleLive]]|access-date=23 August 2019|last=Ford|first=Coreena|date=7 September 2016}}</ref>


In that same year, Colin Gregg was accused of preying upon children, partly using his philanthropic role within the company. Eventually, he was convicted in March 2017 on nine counts of indecent assault and was sentenced to imprisonment until at least 2030.<ref>{{cite news |url=https://www.theguardian.com/uk-news/2017/mar/30/son-of-greggs-founder-jailed-for-more-than-13-years-for-child-sex-abuse |title=Son of Greggs founder jailed for more than 13 years for child sex abuse |agency=[[Press Association]] |date=30 March 2017 |newspaper=[[The Guardian]] |location=London |issn=0261-3077 |language=en-GB |accessdate=2022-08-19}}</ref>
In that same year, Colin Gregg was accused of preying upon children, partly using his philanthropic role within the company. He was convicted in March 2017 on nine counts of indecent assault and was sentenced to imprisonment until at least 2030.<ref name="theguardian_com" />


In 2020, all shops closed in response to the [[COVID-19 pandemic]].<ref>[https://www.bbc.com/news/technology-51999604 Coronavirus: Greggs to close all stores to prevent spread] ''BBC News'' 23 March 2020</ref>
In 2020, all shops closed in response to the [[COVID-19 pandemic]].<ref>[https://www.bbc.com/news/technology-51999604 Coronavirus: Greggs to close all stores to prevent spread] ''BBC News'' 23 March 2020</ref>
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=== COVID-19 impact ===
=== COVID-19 impact ===
In response to the ongoing disruption, Greggs was forced to close all stores on 24 March 2020, furloughing most of its employees. On 24 April 2020, it was decided Greggs were carrying out a controlled trial of 20 stores in Newcastle with regard to safety measures taken in response to COVID-19. This was later called off; due to the amount of press coverage it was deemed dangerous and trials were carried out behind closed doors at undisclosed locations throughout the UK.<ref>{{cite web|title=Welcome to|url=https://www.greggsemployeeinformation.co.uk/|access-date=6 June 2020|publisher=Greggs Employee Information}}</ref>
In response to the ongoing disruption, Greggs was forced to close all stores on 24 March 2020, furloughing most of its employees. On 24 April 2020, it was decided Greggs were carrying out a controlled trial of 20 stores in Newcastle with regard to safety measures taken in response to [[COVID-19]]. This was later called off; due to the amount of press coverage it was deemed dangerous and trials were carried out behind closed doors at undisclosed locations throughout the UK.<ref>{{cite web|title=Welcome to|url=https://www.greggsemployeeinformation.co.uk/|access-date=6 June 2020|publisher=Greggs Employee Information|archive-date=6 June 2020|archive-url=https://web.archive.org/web/20200606174544/https://www.greggsemployeeinformation.co.uk/|url-status=dead}}</ref>


After a successful trial Greggs announced it was opening 800 shops around 15 June 2020, with all the new measures in place which include perspex screens, social distancing markers and door staff. The company has also said reduced trading hours and a reduced menu will be in place until further notice. Greggs opened all shops with the new measures near the end of July 2020.<ref name=":02">{{cite web|title=Click and Collect|url=https://www.greggs.co.uk/clickandcollect|access-date=6 June 2020|publisher=Greggs Collect}}</ref> Some food items were reintroduced to the menu in September 2020.<ref>{{cite web|url=https://bakeryinfo.co.uk/finished-goods/greggs-expands-its-menu-following-post-lockdown-reductions/648033.article|title=Greggs expands its menu following post-lockdown reductions|first=Anne|last=Bruce |date=4 September 2020|website=British Baker|accessdate=12 October 2021}}</ref> In November 2020, the company announced it would be cutting 820 jobs due to the COVID-19 pandemic that affected the company's sales.<ref>{{cite web|title=Greggs set to cut 820 jobs as coronavirus lockdown hits bakery chain's sales|url=https://uk.finance.yahoo.com/news/greggs-set-cut-820-jobs-095609854.html|access-date=14 November 2020|website=uk.finance.yahoo.com}}</ref>
After a successful trial Greggs announced it was opening 800 shops in June 2020, with all the new measures in place including perspex screens, social distancing markers and door staff. The company also said that reduced trading hours and a reduced menu would be in place until further notice. Greggs opened all shops with the new measures near the end of July 2020.<ref name=":02">{{cite web|title=Click and Collect|url=https://www.greggs.co.uk/clickandcollect|access-date=6 June 2020|publisher=Greggs Collect}}</ref> Some food items were reintroduced to the menu in September 2020.<ref>{{cite web|url=https://bakeryinfo.co.uk/finished-goods/greggs-expands-its-menu-following-post-lockdown-reductions/648033.article|title=Greggs expands its menu following post-lockdown reductions|first=Anne|last=Bruce |date=4 September 2020|website=British Baker|accessdate=12 October 2021}}</ref> In November 2020, the company announced it would be cutting 820 jobs due to the COVID-19 pandemic that affected the company's sales.<ref>{{cite web|title=Greggs set to cut 820 jobs as coronavirus lockdown hits bakery chain's sales|url=https://uk.finance.yahoo.com/news/greggs-set-cut-820-jobs-095609854.html|access-date=14 November 2020|website=uk.finance.yahoo.com|date=14 November 2020 }}</ref>

== Senior leadership ==
* Group Chairman: Ian Durant (since May 2013)<ref name=":0">{{Cite web |date=14 September 2012 |title=Derek Netherton to retire as chairman of Greggs |url=https://www.poandpo.com/who-is-promoted/derek-netherton-to-retire-as-chairman-of-greggs/ |website=Post Online Media}}</ref>
* Chief Executive: Roisin Currie (since May 2022)<ref name=":1">{{Cite web |last=Johnston |first=Ian |date=6 January 2022 |title=Greggs appoints Roisin Currie as new chief executive |url=https://www.ft.com/content/2ffe5f17-4684-4d93-aab6-1a16fd2ecb83 |website=FT}}</ref>

=== List of former chairmen ===
# Ian Gregg (1984–2002)<ref name=":2">{{Cite web |last=Graham |first=Natalie |date=1 June 2013 |title=Bringing home the bread for 50 years |url=https://www.ft.com/content/641b1b48-c483-11e2-9ac0-00144feab7de |website=Financial Times}}</ref>
# Derek Netherton (2002–2013)<ref name=":0" />

=== List of former chief executives ===
''This post was formerly known as Managing Director.''

# [[John Gregg (baker)|John Gregg]] (1939–1964)<ref>{{Cite web |last=Cumming |first=Ed |date=5 March 2016 |title=How Greggs conquered Britain: 'Nobody can quite believe how well it has done' |url=https://www.theguardian.com/global/2016/mar/05/greggs-conquered-britain-bakery-profit-sausage-rolls |website=The Guardian}}</ref>
# Ian Gregg (1964–1984)<ref name=":2" />
# [[Michael Darrington|Sir Michael Darrington]] (1984–2008)<ref>{{Cite web |date=10 April 2008 |title=Sir Michael announces retirement from Greggs |url=https://www.thenorthernecho.co.uk/business/2186307.sir-michael-announces-retirement-greggs/ |website=The Northern Echo}}</ref>
# Ken McMeikan (2008–2012)<ref>{{Cite web |last=Wood |first=Zoe |date=10 December 2012 |title=Greggs chief and 'pasty tax' victor quits |url=https://www.theguardian.com/business/2012/dec/10/greggs-chief-pasty-tax-quits |website=The Guardian}}</ref>
# [[Roger Whiteside]] (2013–2022)<ref name=":1" />


==Operations==
==Operations==
[[File:Gregg's, 115 Albion Street, Leeds (14th November 2018).jpg|thumb|right|A contemporary Greggs branch in [[Leeds]], [[West Yorkshire]].]]
[[File:Gregg's, 115 Albion Street, Leeds (14th November 2018).jpg|thumb|right|A contemporary Greggs branch in [[Leeds]], [[West Yorkshire]].]]
In 2019, the chain had over 2,000 outlets, nine regional bakeries that make products local to the area, like Scotch Pie in Scotland, and also employed 22,000 staff.<ref>{{cite web|title=Greggs 2000th shop|url=https://www.shieldsgazette.com/business/greggs-opens-its-2000th-store-south-shields-ps21m-transport-interchange-see-first-pictures-inside-491857|access-date=19 May 2015|work=BBC News}}</ref> Some items are only sold in particular regions.<ref>{{cite web|url=https://inews.co.uk/inews-lifestyle/food-and-drink/greggs-secret-menu-full-list-items-only-order-some-parts-uk-318909|title=Greggs secret menu: full list of the 23 items that you can only order in some parts of the country|date=26 July 2019|website=inews.co.uk|accessdate=12 October 2021}}</ref> The company also sells some of its products – such as bakes, melts and pasties – through the supermarket chain [[Iceland (supermarket)|Iceland]].<ref>{{cite web|url=http://groceries.iceland.co.uk/search?text=Greggs|title=Search Greggs|website=Iceland Groceries|access-date=1 December 2016}}</ref>
In 2019, the chain had over 2,000 outlets, nine regional bakeries that make products local to the area (such as Scotch Pie in Scotland), and also employed 22,000 staff.<ref>{{cite web|title=Greggs 2000th shop|url=https://www.shieldsgazette.com/business/greggs-opens-its-2000th-store-south-shields-ps21m-transport-interchange-see-first-pictures-inside-491857|access-date=19 May 2015|work=BBC News}}</ref> Some items are only sold in particular regions.<ref>{{cite web|url=https://inews.co.uk/inews-lifestyle/food-and-drink/greggs-secret-menu-full-list-items-only-order-some-parts-uk-318909|title=Greggs secret menu: full list of the 23 items that you can only order in some parts of the country|date=26 July 2019|website=inews.co.uk|accessdate=12 October 2021}}</ref> The company also sells some of its products – such as bakes, melts and pasties – through the supermarket chain [[Iceland (supermarket)|Iceland]].<ref>{{cite web|url=http://groceries.iceland.co.uk/search?text=Greggs|title=Search Greggs|website=Iceland Groceries|access-date=1 December 2016}}</ref>


===Delivery service and Click & Collect===
===Delivery service and Click & Collect===
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===Greggs Drive Thru and 24-hour openings===
===Greggs Drive Thru and 24-hour openings===
In June 2017, Greggs opened their first [[Drive-through]], at Irlam Gateway Service Station in [[City of Salford|Salford]].<ref>{{cite news|last=Boult|first=Adam|url=https://www.telegraph.co.uk/food-and-drink/news/worlds-first-drive-through-greggs-now-open/ |archive-url=https://ghostarchive.org/archive/20220112/https://www.telegraph.co.uk/food-and-drink/news/worlds-first-drive-through-greggs-now-open/ |archive-date=12 January 2022 |url-access=subscription |url-status=live|title=The world's first drive-through Greggs is now open|newspaper=The Telegraph|date=8 June 2017|access-date=12 June 2017}}{{cbignore}}</ref> Three further outlets have since opened in [[Ashby-de-la-Zouch]], Blackburn and Newcastle.<ref>{{cite news|url=https://www.lancashiretelegraph.co.uk/news/16835315.third-drive-thru-greggs-in-uk-to-open-at-euro-garages-site/ |title=Third drive-thru Greggs in UK to open at Euro Garages site |newspaper=Lancashire Telegraph |date=12 September 2018 |access-date=5 October 2018}}</ref><ref>{{cite web|url=https://bakeryinfo.co.uk/news/fullstory.php/aid/21503/Greggs_opens_fourth_drive-through_in_Newcastle.html|title=Greggs opens fourth drive-through in Newcastle |website=British Baker|access-date=22 September 2019}}</ref> Greggs are trialing certain drive-thru stores being open 24 hours a day.<ref>{{cite web |last1=Waldron |first1=Ben |title=Country's second Greggs 24-hour drive-thru to open in Ashby |url=https://www.derbytelegraph.co.uk/burton/greggs-drive-thru-opening-ashby-1638705 |website=[[Derby Telegraph]] |date=4 June 2018}}</ref>
In June 2017, Greggs opened their first [[Drive-through]], at Irlam Gateway Service Station in [[City of Salford|Salford]].<ref>{{cite news|last=Boult|first=Adam|url=https://www.telegraph.co.uk/food-and-drink/news/worlds-first-drive-through-greggs-now-open/ |archive-url=https://ghostarchive.org/archive/20220112/https://www.telegraph.co.uk/food-and-drink/news/worlds-first-drive-through-greggs-now-open/ |archive-date=12 January 2022 |url-access=subscription |url-status=live|title=The world's first drive-through Greggs is now open|newspaper=The Telegraph|date=8 June 2017|access-date=12 June 2017}}{{cbignore}}</ref> Subsequent drive-through outlets opened in [[Ashby-de-la-Zouch]],<ref name=ashby>{{cite web |last1=Waldron |first1=Ben |title=Country's second Greggs 24-hour drive-thru to open in Ashby |url=https://www.derbytelegraph.co.uk/burton/greggs-drive-thru-opening-ashby-1638705 |website=[[Derby Telegraph]] |date=4 June 2018}}</ref> [[Bradford]],<ref>{{Cite web |date=11 May 2023 |title=Greggs' first drive-thru in Bradford opens today |url=https://uk.news.yahoo.com/greggs-first-drive-thru-bradford-094520642.html |access-date=10 June 2023 |website=Yahoo News |language=en-GB}}</ref> [[Blackburn]],<ref>{{cite news|url=https://www.lancashiretelegraph.co.uk/news/16835315.third-drive-thru-greggs-in-uk-to-open-at-euro-garages-site/ |title=Third drive-thru Greggs in UK to open at Euro Garages site |newspaper=Lancashire Telegraph |date=12 September 2018 |access-date=5 October 2018}}</ref> and [[Newcastle upon Tyne|Newcastle]].<ref>{{cite web|url=https://bakeryinfo.co.uk/news/fullstory.php/aid/21503/Greggs_opens_fourth_drive-through_in_Newcastle.html|title=Greggs opens fourth drive-through in Newcastle |website=British Baker|access-date=22 September 2019}}</ref> Greggs are trialling certain drive-thru stores being open 24 hours a day.<ref name=ashby/>

In 2023, Greggs was involved in a dispute over operating 24 hours in [[Leicester Square]] after the location was refused an overnight license by Westminster Council.<ref>{{Cite web |title=Greggs wins battle to sell late-night sausage rolls in London's Leicester Square |url=https://news.sky.com/story/greggs-wins-battle-to-sell-late-night-sausage-rolls-in-londons-leicester-square-12882267 |access-date=17 May 2023 |website=Sky News |language=en}}</ref> Greggs appealed and was granted permission for late-night opening, but not 24 hours.<ref>{{Cite news |first=Sarah |last=Butler |date=16 May 2023 |title=Greggs wins battle over sale of hot food in Leicester Square |language=en-GB |work=The Guardian |url=https://www.theguardian.com/business/2023/may/16/greggs-wins-battle-over-sale-of-hot-food-in-leicester-square |access-date=16 May 2023}}</ref> In July 2023, the company applied for licenses for 24 hour opening at sites in Canterbury and Liverpool.<ref>{{Cite web |date=4 July 2023 |title=A 24-Hour Greggs Is (Hopefully) Coming To Two UK Cities! |url=https://www.delish.com/uk/food-news/a44426675/24-hour-greggs/ |access-date=3 November 2023 |website=Delish |language=en-GB}}</ref>


===Greggs Moment Stores===
===Greggs Moment Stores===
Line 70: Line 104:


=== Greggs Outlet ===
=== Greggs Outlet ===
Greggs also has a small number of [[Outlet store|outlet shops]] in Northern and Central England and one in Wales, selling unsold stock, mis-shapes and factory rejects at a discounted price, under the name Greggs Outlet.<ref>{{cite web|title=Greggs outlet shops: where are they located and what can I buy from them?|url=https://www.yorkshireeveningpost.co.uk/lifestyle/food-and-drink/greggs-outlet-shops-where-are-they-located-and-what-can-i-buy-them-819396|url-status=live|access-date=22 October 2021|website=Yorkshire Evening Post}}</ref> They were started in 1972 in [[Arthur's Hill]], Newcastle under the name of the Greggs ‘Seconds’ shop.<ref>{{cite web|title=Welcome to the Underground World of Discount Greggs|url=https://www.vice.com/en/article/kzjvax/welcome-to-the-underground-world-of-discount-greggs|access-date=22 October 2021|website=www.vice.com}}</ref>
Greggs also has a small number of [[Outlet store|outlet shops]] in Northern and Central England, Scotland and two in Wales, selling unsold stock, mis-shapes and factory rejects at a discounted price, under the name Greggs Outlet.<ref>{{cite web |title=Everything you need to know about Greggs Outlet Shops |url=https://www.greggs.co.uk/news/everything-you-need-to-know-about-greggs-outlet-shops |website=greggs.co.uk |access-date=30 August 2023}}</ref><ref>{{cite web|title=Greggs outlet shops: where are they located and what can I buy from them?|url=https://www.yorkshireeveningpost.co.uk/lifestyle/food-and-drink/greggs-outlet-shops-where-are-they-located-and-what-can-i-buy-them-819396|access-date=22 October 2021|website=Yorkshire Evening Post}}</ref> They were started in 1972 in [[Arthur's Hill]], Newcastle under the name of the Greggs 'Seconds' shop.<ref>{{cite web|title=Welcome to the Underground World of Discount Greggs|url=https://www.vice.com/en/article/kzjvax/welcome-to-the-underground-world-of-discount-greggs|access-date=22 October 2021|website=www.vice.com|date=23 October 2018 }}</ref>


==Products==
==Products==

===Sausage rolls, pizza and pastries===
The company's best selling product is the [[sausage roll]], selling more than two million units weekly.<ref>{{cite news|url=https://www.telegraph.co.uk/business/2016/08/02/greggs-we-might-be-going-gluten-free-but-nothing-will-beat-our-s/ |archive-url=https://web.archive.org/web/20160803222944/http://www.telegraph.co.uk/business/2016/08/02/greggs-we-might-be-going-gluten-free-but-nothing-will-beat-our-s/ |archive-date=3 August 2016 |url-access=subscription |url-status=live|first=Ashley|last=Armstrong|newspaper=The Telegraph|title=Greggs: We might be going gluten-free but nothing will beat our sausage rolls|date=2 August 2016|access-date=15 November 2016}}</ref> Greggs sell sausage rolls freshly baked in-store individually, or in a pre-baked cold pack of four.<ref>{{cite web|url=http://www.thegrocer.co.uk/companies/traditional-retailers/bakers/greggs-trials-cold-sausage-roll-four-pack/233200.article|title=Greggs trials cold sausage roll four-pack|last=Halliwell|first=James|website=www.thegrocer.co.uk|access-date=8 November 2016}}</ref>

===Vegan products===
[[File:Gregg's meat-free sausage roll (home-baked) 2021 05.jpg|thumb|right|The Greggs meat-free sausage roll (home-baked)]]
[[File:Gregg's meat-free sausage roll (home-baked) 2021 05.jpg|thumb|right|The Greggs meat-free sausage roll (home-baked)]]
Greggs launched a [[vegan sausage roll]] in January 2019, made with vegan [[Quorn]].<ref>{{cite news|first1=Rebecca Smithers Consumer affairs|last1=correspondent|access-date=6 January 2020|title=Greggs launches vegan sausage roll|url=https://www.theguardian.com/business/2019/jan/02/greggs-launches-vegan-sausage-roll|newspaper=The Guardian|date=2 January 2019|issn=0261-3077|via=www.theguardian.com}}</ref> Greggs have a partnership with the Quorn company. Following the release of the vegan sausage roll Greggs had very strong core growth throughout the UK,<ref>{{cite web |title=Greggs: Vegan sausage roll helps boost profit forecast for Britain's biggest baker |url=https://news.sky.com/story/greggs-upgrades-profit-forecast-on-strong-customer-driven-sales-growth-11859260 |website=[[Sky News]] |access-date=8 December 2019 |date=11 November 2019}}</ref> "paving the way for other fast food chains to add a vegan option to their menus."<ref>{{cite news|first1=Molly|last1=Blackall|access-date=6 January 2020|title=Burger King's new plant-based burger is not suitable for vegans|url=https://www.theguardian.com/business/2020/jan/06/burger-kings-new-plant-based-burger-is-not-suitable-for-vegans|newspaper=The Guardian|date=6 January 2020|issn=0261-3077|via=www.theguardian.com}}</ref> In January 2020 it was announced that the chain would give 25,000 employees a bonus of up to £300 each (totalling £7m) after the vegan sausage roll boosted sales and profits.<ref>{{cite news|first1=Sarah|last1=Butler|title=Greggs to pay workers £7m bonus after vegan sausage roll success|url=https://www.theguardian.com/business/2020/jan/08/greggs-to-pay-workers-7m-bonus-after-vegan-sausage-roll-success|newspaper=The Guardian|date=8 January 2020|issn=0261-3077|via=www.theguardian.com|access-date=8 January 2020}}</ref>
Products include [[sausage roll]]s,<ref>{{cite news|url=https://www.telegraph.co.uk/business/2016/08/02/greggs-we-might-be-going-gluten-free-but-nothing-will-beat-our-s/ |archive-url=https://web.archive.org/web/20160803222944/http://www.telegraph.co.uk/business/2016/08/02/greggs-we-might-be-going-gluten-free-but-nothing-will-beat-our-s/ |archive-date=3 August 2016 |url-access=subscription |url-status=live|first=Ashley|last=Armstrong|newspaper=The Telegraph|title=Greggs: We might be going gluten-free but nothing will beat our sausage rolls|date=2 August 2016|access-date=15 November 2016}}</ref><ref>{{cite web|url=http://www.thegrocer.co.uk/companies/traditional-retailers/bakers/greggs-trials-cold-sausage-roll-four-pack/233200.article|title=Greggs trials cold sausage roll four-pack|last=Halliwell|first=James |website=[[The Grocer]] |access-date=8 November 2016}}</ref> [[Meat-free sausage roll|vegan sausage rolls]],<ref>{{cite news|first=Rebecca |last=Smithers |access-date=6 January 2020|title=Greggs launches vegan sausage roll|url=https://www.theguardian.com/business/2019/jan/02/greggs-launches-vegan-sausage-roll|work=[[The Guardian]]|date=2 January 2019|issn=0261-3077}}</ref><ref>{{cite web |title=Greggs: Vegan sausage roll helps boost profit forecast for Britain's biggest baker |url=https://news.sky.com/story/greggs-upgrades-profit-forecast-on-strong-customer-driven-sales-growth-11859260 |website=[[Sky News]] |access-date=8 December 2019 |date=11 November 2019}}</ref><ref>{{cite news|first=Molly|last=Blackall|access-date=6 January 2020|title=Burger King's new plant-based burger is not suitable for vegans|url=https://www.theguardian.com/business/2020/jan/06/burger-kings-new-plant-based-burger-is-not-suitable-for-vegans|work=[[The Guardian]]|date=6 January 2020|issn=0261-3077}}</ref><ref>{{cite news|first=Sarah|last=Butler|title=Greggs to pay workers £7m bonus after vegan sausage roll success|url=https://www.theguardian.com/business/2020/jan/08/greggs-to-pay-workers-7m-bonus-after-vegan-sausage-roll-success|work=[[The Guardian]]|date=8 January 2020|issn=0261-3077|access-date=8 January 2020}}</ref> meat-free steak bakes,<ref>{{cite news|first=Rebecca |last=Smithers |access-date=6 January 2020|title=Greggs launches meatless steak bake to beef up its vegan range|url=https://www.theguardian.com/business/2020/jan/02/greggs-launches-meatless-steak-bake-beef-up-vegan-range|work=[[The Guardian]]|date=2 January 2020|issn=0261-3077}}</ref> bacon rolls,<ref>{{cite news|url=https://www.telegraph.co.uk/finance/newsbysector/epic/grg/8047074/Greggs-puts-porridge-on-the-breakfast-menu-as-bacon-butties-boost-sales.html |archive-url=https://ghostarchive.org/archive/20220112/https://www.telegraph.co.uk/finance/newsbysector/epic/grg/8047074/Greggs-puts-porridge-on-the-breakfast-menu-as-bacon-butties-boost-sales.html |archive-date=12 January 2022 |url-access=subscription |url-status=live|title=Greggs puts porridge on the breakfast menu as bacon butties boost sales|date=7 October 2010|access-date=22 November 2016|first=Amy|last=Wilson|newspaper=The Telegraph}}{{cbignore}}</ref> [[croissant]]s, [[pains au chocolat]],<ref>{{cite web|url=http://www.chroniclelive.co.uk/news/north-east-news/greggs-add-croissants-breakfast-menu-1420982|title=Greggs add croissants to their breakfast menu|publisher=Chronicle Live|date=6 October 2010|access-date=22 November 2016|first=Karen|last=Dent}}</ref> [[sandwich]]es,<ref>{{cite news|first=Javaria|last=Akbar|url=https://www.vice.com/en_uk/read/what-i-learned-about-sandwiches-from-working-at-greggs|title=What I Learned About Sandwiches From Working at Greggs|date=11 November 2014|newspaper=VICE|access-date=22 November 2016}}</ref> and soups.<ref name="Rodger">{{cite news|url=http://www.coventrytelegraph.net/whats-on/food-drink-news/revealed-greggs-unveils-new-400-11246543|title=Revealed: Greggs unveils new 400 calorie or less menu|last=Rodger|first=James|date=27 April 2016|newspaper=Coventry Telegraph|access-date=1 December 2016}}</ref><ref name="Farrell">{{cite news|last=Farrell|first=Sean|url=https://www.theguardian.com/business/2015/oct/06/greggs-new-menu-shops-boost-sales|date=6 October 2015|access-date=15 November 2016|title=New Greggs menu and smarter shops boost sales ahead of forecast|newspaper=The Guardian}}</ref>


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In Channel 4's ''Tricks Of The Restaurant Trade'', it was discovered that Greggs' cream of tomato soup contained much more sugar than was disclosed in its nutritional information.<ref name="Hinde">{{cite news|first=Natasha|last=Hinde|url=http://www.huffingtonpost.co.uk/entry/tricks-of-the-restaurant-trade-shocking-discovery-sugar-content-in-greggs-soup_uk_583c4b3de4b0207d1918cd5f|title='Tricks Of The Restaurant Trade' Makes A Shocking Discovery About Greggs Tomato Soup|date=29 November 2016|newspaper=The Huffington Post|access-date=1 December 2016}}</ref>
In January 2020, the chain launched a meat-free version of its steak bake.<ref>{{cite news|first1=Rebecca Smithers Consumer affairs|last1=correspondent|access-date=6 January 2020|title=Greggs launches meatless steak bake to beef up its vegan range|url=https://www.theguardian.com/business/2020/jan/02/greggs-launches-meatless-steak-bake-beef-up-vegan-range|newspaper=The Guardian|date=2 January 2020|issn=0261-3077|via=www.theguardian.com}}</ref>


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== Marketing ==
===Breakfast menu===
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In July 2002, American actress and model [[Milla Jovovich]], a fan of the store and its [[Pasty|pasties]],<ref>{{cite news| date=9 July 2002|url=http://news.bbc.co.uk/1/hi/england/2118134.stm|title= Milla munches Geordie fare|publisher=BBC News|access-date = 16 April 2007}}</ref> said that she would be willing to become the "face of Greggs" in a new marketing campaign if the firm approached her. However, no such approach was made.<ref>{{cite news| date=8 April 2007|url=https://www.telegraph.co.uk/fashion/main.jhtml?xml=/fashion/2007/04/08/stmilla108.xml|archive-url=https://web.archive.org/web/20070507043242/http://www.telegraph.co.uk/fashion/main.jhtml?xml=/fashion/2007/04/08/stmilla108.xml|url-status=dead|archive-date=7 May 2007|title= Slav to love|newspaper=Daily Telegraph|access-date = 16 April 2007}}</ref>
Greggs offer a variety of breakfast items which are served until 11&nbsp;am. Bacon rolls and porridge were introduced to their stores in 2010<ref>{{cite news|url=https://www.telegraph.co.uk/finance/newsbysector/epic/grg/8047074/Greggs-puts-porridge-on-the-breakfast-menu-as-bacon-butties-boost-sales.html |archive-url=https://ghostarchive.org/archive/20220112/https://www.telegraph.co.uk/finance/newsbysector/epic/grg/8047074/Greggs-puts-porridge-on-the-breakfast-menu-as-bacon-butties-boost-sales.html |archive-date=12 January 2022 |url-access=subscription |url-status=live|title=Greggs puts porridge on the breakfast menu as bacon butties boost sales|date=7 October 2010|access-date=22 November 2016|first=Amy|last=Wilson|newspaper=The Telegraph}}{{cbignore}}</ref> alongside continental items including [[croissant]]s and [[pains au chocolat]].<ref>{{cite web|url=http://www.chroniclelive.co.uk/news/north-east-news/greggs-add-croissants-breakfast-menu-1420982|title=Greggs add croissants to their breakfast menu|publisher=Chronicle Live|date=6 October 2010|access-date=22 November 2016|first=Karen|last=Dent}}</ref>


===Seasonal ranges===
=== Greggs Rewards ===
Greggs regularly introduces seasonal menus which include new product lines. In 2015, they began offering chicken curry soup and peri peri chicken flatbread as part of an autumn line.<ref name="Farrell">{{cite news|last=Farrell|first=Sean|url=https://www.theguardian.com/business/2015/oct/06/greggs-new-menu-shops-boost-sales|date=6 October 2015|access-date=15 November 2016|title=New Greggs menu and smarter shops boost sales ahead of forecast|newspaper=The Guardian}}</ref>

This line offers a variety of pasta dishes, sandwiches, salads and soups and includes both meat-free products and products containing meat. The range also includes low fat snacks such as yoghurt pots and pots of fruit, and light drinks such as lemonade and fruit juices.<ref>{{cite news|last=Morgan|first=Georgia|url=http://www.liverpoolecho.co.uk/whats-on/food-drink-news/greggs-reveals-new-400-calorie-11243887|title=Greggs reveals new 400 calorie or less healthy menu options including sandwiches, soups and salads|newspaper=Liverpool Echo|date=26 April 2016|access-date=1 December 2016}}</ref>

The first gluten free products were launched with the autumn/winter menu in 2016 and included a range of cakes, brownies and crispy rolls.<ref>{{cite web|url=http://www.freefromheaven.com/2016/08/greggs-announce-plans-launch-gluten-free-products/|title=Greggs announce plans to launch gluten-free products|publisher=Free-From Heaven|date=2 August 2016|access-date=1 December 2016}}</ref> Their [[Halloween]] product line includes fairy buns, cakes, biscuits, lattices and gingerbread kits.<ref name="Farrell" />

Their [[Christmas]] menu includes bakes, rolls, soups, toasties, baguettes, biscuits, muffins, buns and mince pies.<ref name="Ellen">{{cite news|url=http://metro.co.uk/2016/11/08/greggs-christmas-menu-is-here-and-its-as-magical-as-always-6244480/|newspaper=Metro|title=Greggs' Christmas menu is here and it's as magical as always|first=Ellen|last=Scott|date=8 November 2016|access-date=15 November 2016}}</ref>

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===Sandwiches===
Greggs produce a variety of [[sandwich]]es which are all freshly prepared in-store every day and available to purchase hot or cold.<ref>{{cite news|first=Javaria|last=Akbar|url=https://www.vice.com/en_uk/read/what-i-learned-about-sandwiches-from-working-at-greggs|title=What I Learned About Sandwiches From Working at Greggs|date=11 November 2014|newspaper=VICE|access-date=22 November 2016}}</ref>

===Soup===
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Greggs' soups are part of the company's healthy eating menu.<ref name="Rodger">{{cite news|url=http://www.coventrytelegraph.net/whats-on/food-drink-news/revealed-greggs-unveils-new-400-11246543|title=Revealed: Greggs unveils new 400 calorie or less menu|last=Rodger|first=James|date=27 April 2016|newspaper=Coventry Telegraph|access-date=1 December 2016}}</ref> The soups are seasonal, the different types served throughout the year including chicken curry soup, spiced beef and rice soup, and cream of tomato soup.<ref name="Farrell" /><ref name="Rodger" /> In Channel 4's ''Tricks Of The Restaurant Trade'', it was discovered that Greggs' cream of tomato soup contained much more sugar than was disclosed in its nutritional information.<ref name="Hinde">{{cite news|first=Natasha|last=Hinde|url=http://www.huffingtonpost.co.uk/entry/tricks-of-the-restaurant-trade-shocking-discovery-sugar-content-in-greggs-soup_uk_583c4b3de4b0207d1918cd5f|title='Tricks Of The Restaurant Trade' Makes A Shocking Discovery About Greggs Tomato Soup|date=29 November 2016|newspaper=The Huffington Post|access-date=1 December 2016}}</ref>

While a 300g portion was said to contain 5.7g of sugar, that amount of soup was found to contain 25.4g when tested: almost five times the amount declared on the package.<ref name="Hinde" /> In response, Greggs said that they would "review the methodology used to determine nutritional data and would reformulate the recipe if required".<ref name="Hinde" />

==Discontinued products==

===Macaroni pie===
Greggs previously sold a [[macaroni pie]], which was a water crust pastry case filled with [[Macaroni|macaroni pasta]] and a [[Macaroni and cheese|cream cheese sauce]].<ref name="Laing">{{cite web|url=http://www.deadlinenews.co.uk/2015/06/24/greggs-told-by-angry-scots-give-us-back-our-macaroni-pies/|title=Greggs told by angry Scots – Give us back our macaroni pies|last=Laing|first=Peter|date=24 June 2015|website=Deadline News|access-date=15 November 2016}}</ref> It was announced in June 2015 that the company would be discontinuing the pie from its Scottish menu as Greggs was looking to "refresh" the pastries they offered.<ref>{{cite web|url=http://glasgow.stv.tv/articles/1323463-greggs-bakers-discontinues-macaroni-pie-from-scottish-menu/?fromstreampost=232924|title=Lukewarm pasta fans outraged after Greggs axe Macaroni Pies|website=STV Glasgow|access-date=15 November 2016}}</ref>

The news of the removal of the pie angered many customers in Scotland, and campaigns soon began calling for Greggs to keep the pie.<ref name="Laing" /> A huge campaign started on social media with Scots pleading with Greggs to #savethepie.<ref name="Smolen">{{cite web|last=Smolen|first=Bronya|url=http://bakeryinfo.co.uk/news/fullstory.php/aid/14469/Macaroni_pies_dilemma_reaches_parliament.html|title=Macaroni pies dilemma reaches parliament|publisher=British Baker|access-date=15 November 2016}}</ref> A petition was started which gained nearly 2,000 supporters,<ref>{{cite news|url=https://www.bbc.co.uk/news/uk-scotland-33269658|title=What is it with macaroni pies?|date=25 June 2015|newspaper=BBC News|access-date=15 November 2016}}</ref> and the topic of the discontinuing of the pie was discussed in the [[Scottish Parliament]].<ref name="Smolen" />

===Bread===
In November 2015, Greggs decided to discontinue selling [[bread]], with the company stating that the products were not selling as well as their sandwiches and other products.<ref name="BBC">{{cite news|url=https://www.bbc.co.uk/news/magazine-32793389|title=Greggs: The baker that is stopping selling loaves|date=19 May 2015|newspaper=BBC News|access-date=15 November 2016}}</ref> The company also mentioned that bread was still being sold in a few stores and that they were now focusing on "food on the go" products as customer habits were changing.<ref name="BBC" /> The traditional north east loaf, the [[Stottie cake|Stottie]], is still sold in many branches in the north east of England.<ref>{{Cite web |title=Have you heard about the ‘Greggs Secret Menu’? |url=https://www.greggs.co.uk/news/have-you-heard-about-the-greggs-secret-menu |access-date=2022-10-28 |website=www.greggs.co.uk |language=en-GB}}</ref>

===Balanced Choice pasties===
In September 2016, in response to rising obesity levels in the United Kingdom, Greggs introduced a range of [[sourdough]] pasties which are under four hundred calories. The Balanced Choice Bakes are in Greggs' healthy Balanced Choice range.<ref>{{cite web|title=Balanced Choice|url=https://www.greggs.co.uk/balanced-choice|access-date=24 August 2017|website=Greggs}}</ref><ref name="Smithers">{{cite news|last1=Smithers|first1=Rebecca|date=10 September 2016|title=Greggs joins trend for healthy eating with sourdough pasties|work=The Guardian|url=https://www.theguardian.com/business/2016/sep/10/greggs-pasties-health-obesity|access-date=10 November 2016}}</ref>

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==Marketing==
⚫
In July 2002, American actress and model [[Milla Jovovich]], a fan of the store and its pasties,<ref>{{cite news| date=9 July 2002|url=http://news.bbc.co.uk/1/hi/england/2118134.stm|title= Milla munches Geordie fare|publisher=BBC News|access-date = 16 April 2007}}</ref> said that she would be willing to become the "face of Greggs" in a new marketing campaign if the firm approached her. However, no such approach was made.<ref>{{cite news| date=8 April 2007|url=https://www.telegraph.co.uk/fashion/main.jhtml?xml=/fashion/2007/04/08/stmilla108.xml|archive-url=https://web.archive.org/web/20070507043242/http://www.telegraph.co.uk/fashion/main.jhtml?xml=/fashion/2007/04/08/stmilla108.xml|url-status=dead|archive-date=7 May 2007|title= Slav to love|newspaper=Daily Telegraph|access-date = 16 April 2007}}</ref>

===Greggs Rewards===
In February 2014, Greggs launched an electronic loyalty scheme app called ''"Greggs Rewards"''.<ref name="EagleEye">{{cite news|url=http://www.eagleeye.com/greggs-launches-mobile-payment-app-with-built-in-loyalty/|title=Greggs launches mobile payment app with built in loyalty – Eagle Eye|date=26 February 2014|newspaper=Eagle Eye|access-date=22 November 2016}}</ref>
In February 2014, Greggs launched an electronic loyalty scheme app called ''"Greggs Rewards"''.<ref name="EagleEye">{{cite news|url=http://www.eagleeye.com/greggs-launches-mobile-payment-app-with-built-in-loyalty/|title=Greggs launches mobile payment app with built in loyalty – Eagle Eye|date=26 February 2014|newspaper=Eagle Eye|access-date=22 November 2016}}</ref>


===Pasty tax===
=== Pasty tax ===
In March 2012, [[Chancellor of the Exchequer]] [[George Osborne]] proposed to simplify the taxing of takeaway food. In the United Kingdom, most food intended to be cooked and eaten at home is zero rated, meaning that businesses do not have to charge their customers the standard VAT on those products.<ref>{{cite web|url=https://www.gov.uk/vat-businesses/vat-rates|title=Businesses and charging VAT – GOV.UK|website=www.gov.uk|access-date=10 November 2016}}</ref>
In March 2012, [[Chancellor of the Exchequer]] [[George Osborne]] proposed to simplify the taxing of takeaway food. In the United Kingdom, most food intended to be cooked and eaten at home is zero rated, meaning that businesses do not have to charge their customers the standard VAT on those products.<ref>{{cite web|url=https://www.gov.uk/vat-businesses/vat-rates|title=Businesses and charging VAT – GOV.UK|website=www.gov.uk|access-date=10 November 2016}}</ref>


With the pasty tax, any food besides freshly baked bread which is sold while above room temperature would be subject to the 20% VAT charge with no exception for intended serving temperature. Chairman of the company, Derek Netherton warned that such a tax would lead to "further unemployment, high street closures and reduced investment".<ref>{{cite news|url=https://www.theguardian.com/business/2012/may/16/greggs-pasty-tax-sales-profits|title=Greggs warns pasty tax could hit sales and profits|last=Neate|first=Rupert|date=16 May 2012|newspaper=The Guardian|issn=0261-3077|access-date=10 November 2016}}</ref> Greggs participated in a campaign to reverse this decision, which became known as the "[[pasty tax]]" or "Pasty Gate".<ref name="V701-14">{{cite book|title=VAT Notice 701/14 Catering and take-away food|publisher=HM Revenue & Customs|url=http://customs.hmrc.gov.uk/channelsPortalWebApp/channelsPortalWebApp.portal?_nfpb=true&_pageLabel=pageLibrary_PublicNoticesAndInfoSheets&propertyType=document&columns=1&id=HMCE_CL_000118#P67_4124|date=October 2011}}</ref>
With the pasty tax, any food besides freshly baked bread which is sold while above room temperature would be subject to the 20% VAT charge with no exception for intended serving temperature. Chairman of the company, Derek Netherton warned that such a tax would lead to "further unemployment, high street closures and reduced investment".<ref>{{cite news|url=https://www.theguardian.com/business/2012/may/16/greggs-pasty-tax-sales-profits|title=Greggs warns pasty tax could hit sales and profits|last=Neate|first=Rupert|date=16 May 2012|newspaper=The Guardian|issn=0261-3077|access-date=10 November 2016}}</ref> Greggs participated in a campaign to reverse this decision, which became known as the "[[pasty tax]]" or "Pasty Gate".<ref name="V701-14">{{cite book|title=VAT Notice 701/14 Catering and take-away food|publisher=HM Revenue & Customs|url=http://customs.hmrc.gov.uk/channelsPortalWebApp/channelsPortalWebApp.portal?_nfpb=true&_pageLabel=pageLibrary_PublicNoticesAndInfoSheets&propertyType=document&columns=1&id=HMCE_CL_000118#P67_4124|date=October 2011}}</ref>


===Greggs: More Than Meats the Pie===
=== ''Greggs: More Than Meats the Pie'' ===
An eight part documentary series, called ''Greggs: More Than Meats The Pie'', which goes behind the scenes of the bakery and all its areas, was broadcast on [[Sky1]] and Sky1 HD in April 2013.<ref>{{cite web|last=Edwards|first=Samantha|url=http://www.bakeryinfo.co.uk/news/fullstory.php/aid/11466/Greggs_TV_series_airs_in_April.html|title=Greggs TV series airs in April|publisher=British Baker|date=19 April 2013|access-date=25 August 2016}}</ref> Sky revealed the documentary programme's first episode was Sky1's number one original show in April, with a final total of 1.27 million viewers.<ref>{{cite web|last=Jeffery|first=Morgan|url=http://www.digitalspy.com/tv/revolution/news/a485533/revolution-arrow-revealed-as-skys-most-watched-shows-in-april/|title='Revolution', 'Arrow' revealed as Sky's most-watched shows in April|publisher=Digital Spy|date=29 May 2013|access-date=25 August 2016}}</ref>
An eight part documentary series, called ''Greggs: More Than Meats The Pie'', which goes behind the scenes of the bakery and all its areas, was broadcast on [[Sky One|Sky1]] and Sky1 HD in April 2013.<ref>{{cite web|last=Edwards|first=Samantha|url=http://www.bakeryinfo.co.uk/news/fullstory.php/aid/11466/Greggs_TV_series_airs_in_April.html|title=Greggs TV series airs in April|publisher=British Baker|date=19 April 2013|access-date=25 August 2016}}</ref> Sky revealed the documentary programme's first episode was Sky1's number one original show in April, with a final total of 1.27 million viewers.<ref>{{cite web|last=Jeffery|first=Morgan|url=http://www.digitalspy.com/tv/revolution/news/a485533/revolution-arrow-revealed-as-skys-most-watched-shows-in-april/|title='Revolution', 'Arrow' revealed as Sky's most-watched shows in April|publisher=Digital Spy|date=29 May 2013|access-date=25 August 2016}}</ref>


==References==
==References==
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{{UK Food}}
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Latest revision as of 23:34, 23 December 2024

For other uses, see Greggs (disambiguation).

Greggs plc
FormerlyGreggs Bakeries Limited (1951–1983)[1][2]
Company typePublic
IndustryFood (Food on the go)
Founded1939; 85 years ago (1939) in Gosforth, Newcastle upon Tyne, England
FounderJohn Gregg
HeadquartersNewcastle upon Tyne[1]
Number of locations
2,500[3]
Key people
Products
  • Sausage rolls
  • Pastries
  • Pizzas
  • Sandwiches
  • Cakes
  • Baguettes
RevenueIncrease £1,809.6 million (2023)[4]
Increase £171.7 million (2023)[4]
Increase £142.5 million (2023)[4]
Number of employees
21,500 (2023)[5]
Websitegreggs.co.uk
Historic shop front, Greggs, Brecon (2005)

Greggs plc is a British bakery chain. It specialises in savoury products such as baked goods, sausage rolls, sandwiches and sweet items including doughnuts and vanilla slices. It is headquartered in Newcastle upon Tyne, England. It is listed on the London Stock Exchange, and is a constituent of the FTSE 250 Index. Originally a high street chain, it has since entered the convenience and drive-thru markets.

History

[edit]
Greggs in a Grade II* listed building on Abbeygate in Bury St Edmunds, Suffolk

Early history

[edit]

Greggs was founded by John Gregg in 1951. The first shop stood on Gosforth High Street.[6] When Gregg died in 1964, the bakery was taken over by his son, Ian, assisted by his brother Colin (who in 2017 was convicted and jailed for the sexual abuse of children).[7]

As Greggs of Gosforth, the first main factory on Christon Road on the Gosforth Industrial Estate opened on 30 April 1968.[8]

Major expansion took place at Greggs in the 1970s, including the acquisitions of other bakeries such as Glasgow-based Rutherglen in 1972, Leeds-based Thurston's in 1974, Broomfields the Bakers, London, Bowketts the Bakers in Kent, Tooks the Bakers (East Anglia) and Price's (Manchester) in 1976.[9]

Expansion

[edit]

In 1994, the company acquired the Bakers Oven chain of bakers' shops from Allied Bakeries.[9] In 1999, Greggs rebranded its one hundred Braggs shops as Greggs of the Midlands, and its Leeds-based Thurston chain as Greggs of Yorkshire.[10]

In 2008, Greggs rebranded its 165 Bakers Oven shops as Greggs so they could benefit from its national advertising campaign.[11] The company opened its 1,500th premises, in York, in 2011.[12]

In 2013, Greggs replaced its CEO Ken McMeikan with Punch Taverns CEO Roger Whiteside. McMeikan left the firm for Brake Bros.[13][14][15]

In 2013, Greggs began to transition out of the bakery market, reasoning that it couldn't compete with supermarkets on that front. Instead, the company switched to focusing solely on "food on the go" after discovering that 80% of its business was in that market.[16] Many of its stores now open earlier and close later, in order to target those going to and coming back from work,[17] expanding its breakfast menu,[18] and discontinuing the sale of bread and scones in many of its stores.[19]

In 2014, the company requested help from Google when an image of the Greggs logo, altered to include a parodic fake slogan referring to the firm's customers as "scum", was presented in Google search results as the actual company logo – falling afoul of imperfections in the "Google algorithm".[20] The firm's lighthearted social media response, which included a tweet sent to Google's official Twitter account offering doughnuts in exchange for fixing the problem, was noted as a "lesson in Twitter crisis management".[21][22]

In 2016, Greggs moved their head office from Jesmond, Newcastle upon Tyne[23] to Quorum Business Park, Longbenton, North Tyneside.[24][25]

In that same year, Colin Gregg was accused of preying upon children, partly using his philanthropic role within the company. He was convicted in March 2017 on nine counts of indecent assault and was sentenced to imprisonment until at least 2030.[7]

In 2020, all shops closed in response to the COVID-19 pandemic.[26]

In 2022, Greggs opened its largest location in a Primark store in Birmingham. A queue formed outside the shop 30 minutes before the grand opening, with some people running under the barriers as they were opened. A collaborative clothing range, "Greggs X Primark", was also released.[27]

COVID-19 impact

[edit]

In response to the ongoing disruption, Greggs was forced to close all stores on 24 March 2020, furloughing most of its employees. On 24 April 2020, it was decided Greggs were carrying out a controlled trial of 20 stores in Newcastle with regard to safety measures taken in response to COVID-19. This was later called off; due to the amount of press coverage it was deemed dangerous and trials were carried out behind closed doors at undisclosed locations throughout the UK.[28]

After a successful trial Greggs announced it was opening 800 shops in June 2020, with all the new measures in place including perspex screens, social distancing markers and door staff. The company also said that reduced trading hours and a reduced menu would be in place until further notice. Greggs opened all shops with the new measures near the end of July 2020.[29] Some food items were reintroduced to the menu in September 2020.[30] In November 2020, the company announced it would be cutting 820 jobs due to the COVID-19 pandemic that affected the company's sales.[31]

Senior leadership

[edit]
  • Group Chairman: Ian Durant (since May 2013)[32]
  • Chief Executive: Roisin Currie (since May 2022)[33]

List of former chairmen

[edit]
  1. Ian Gregg (1984–2002)[34]
  2. Derek Netherton (2002–2013)[32]

List of former chief executives

[edit]

This post was formerly known as Managing Director.

  1. John Gregg (1939–1964)[35]
  2. Ian Gregg (1964–1984)[34]
  3. Sir Michael Darrington (1984–2008)[36]
  4. Ken McMeikan (2008–2012)[37]
  5. Roger Whiteside (2013–2022)[33]

Operations

[edit]
A contemporary Greggs branch in Leeds, West Yorkshire.

In 2019, the chain had over 2,000 outlets, nine regional bakeries that make products local to the area (such as Scotch Pie in Scotland), and also employed 22,000 staff.[38] Some items are only sold in particular regions.[39] The company also sells some of its products – such as bakes, melts and pasties – through the supermarket chain Iceland.[40]

Delivery service and Click & Collect

[edit]

In October 2016, Greggs announced that it would be launching a delivery service on a trial basis, with plans to implement it nationwide if the trial proved to be successful.[41] The initial trial was held in Cobalt Business Park in North Tyneside, and the next trial phase encompassed the city's other 29 Greggs stores.[42]

Greggs Drive Thru and 24-hour openings

[edit]

In June 2017, Greggs opened their first Drive-through, at Irlam Gateway Service Station in Salford.[43] Subsequent drive-through outlets opened in Ashby-de-la-Zouch,[44] Bradford,[45] Blackburn,[46] and Newcastle.[47] Greggs are trialling certain drive-thru stores being open 24 hours a day.[44]

In 2023, Greggs was involved in a dispute over operating 24 hours in Leicester Square after the location was refused an overnight license by Westminster Council.[48] Greggs appealed and was granted permission for late-night opening, but not 24 hours.[49] In July 2023, the company applied for licenses for 24 hour opening at sites in Canterbury and Liverpool.[50]

Greggs Moment Stores

[edit]

In September 2011, Greggs opened its first Greggs Moment, a 104-seater coffee shop, in its home town of Newcastle on Northumberland Street.[51] This store was then followed by one in the nearby MetroCentre in August 2012,[52] with five outlets in operation by February 2013.[53] In August 2013, the company announced that it would discontinue its attempt to enter the coffee market, and instead focus on selling coffee from its existing stores.[54]

Greggs Outlet

[edit]

Greggs also has a small number of outlet shops in Northern and Central England, Scotland and two in Wales, selling unsold stock, mis-shapes and factory rejects at a discounted price, under the name Greggs Outlet.[55][56] They were started in 1972 in Arthur's Hill, Newcastle under the name of the Greggs 'Seconds' shop.[57]

Products

[edit]
The Greggs meat-free sausage roll (home-baked)

Products include sausage rolls,[58][59] vegan sausage rolls,[60][61][62][63] meat-free steak bakes,[64] bacon rolls,[65] croissants, pains au chocolat,[66] sandwiches,[67] and soups.[68][69]

In Channel 4's Tricks Of The Restaurant Trade, it was discovered that Greggs' cream of tomato soup contained much more sugar than was disclosed in its nutritional information.[70]

Marketing

[edit]

In July 2002, American actress and model Milla Jovovich, a fan of the store and its pasties,[71] said that she would be willing to become the "face of Greggs" in a new marketing campaign if the firm approached her. However, no such approach was made.[72]

Greggs Rewards

[edit]

In February 2014, Greggs launched an electronic loyalty scheme app called "Greggs Rewards".[73]

Pasty tax

[edit]

In March 2012, Chancellor of the Exchequer George Osborne proposed to simplify the taxing of takeaway food. In the United Kingdom, most food intended to be cooked and eaten at home is zero rated, meaning that businesses do not have to charge their customers the standard VAT on those products.[74]

With the pasty tax, any food besides freshly baked bread which is sold while above room temperature would be subject to the 20% VAT charge with no exception for intended serving temperature. Chairman of the company, Derek Netherton warned that such a tax would lead to "further unemployment, high street closures and reduced investment".[75] Greggs participated in a campaign to reverse this decision, which became known as the "pasty tax" or "Pasty Gate".[76]

Greggs: More Than Meats the Pie

[edit]

An eight part documentary series, called Greggs: More Than Meats The Pie, which goes behind the scenes of the bakery and all its areas, was broadcast on Sky1 and Sky1 HD in April 2013.[77] Sky revealed the documentary programme's first episode was Sky1's number one original show in April, with a final total of 1.27 million viewers.[78]

References

[edit]
  1. ^ a b "Greggs PLC overview - Find and update company information - GOV.UK". Companies House. 29 December 1951. Retrieved 27 January 2024.
  2. ^ "Greggs | Privacy Policy". Greggs. January 2024. Retrieved 27 January 2024.
  3. ^ Fish, Isabella (15 May 2024). "Greggs feels the heat from rising wage costs". The Times. Retrieved 15 May 2024.
  4. ^ a b c "Preliminary Results 2023" (PDF). Greggs. Retrieved 5 March 2024.
  5. ^ "At a glance". Greggs. Archived from the original on 16 February 2023. Retrieved 16 February 2023.
  6. ^ "Earning a crust; How famous bakery rose from pushbike yeast deliveries Remember When a blast from the past". Entrepreneur. 19 March 2008. Retrieved 16 February 2010.
  7. ^ a b "Son of Greggs founder jailed for more than 13 years for child sex abuse". The Guardian. London. Press Association. 30 March 2017. ISSN 0261-3077. Retrieved 19 August 2022.
  8. ^ Newcastle Evening Chronicle Tuesday 30 April 1968, page 6
  9. ^ a b "history". Greggs. Archived from the original on 16 January 2010. Retrieved 16 February 2010.
  10. ^ "Greggs". Ukbusinesspark.co.uk. Archived from the original on 13 August 2010. Retrieved 16 February 2010.
  11. ^ "Chief Executive's Review and Trading Update". Greggs plc. 9 December 2008. Archived from the original on 5 May 2009. Retrieved 10 March 2009.
  12. ^ "Greggs plc interim management statement" (PDF). Greggs plc. 11 May 2011. Archived from the original (PDF) on 13 August 2011. Retrieved 24 July 2011.
  13. ^ Thomas, Nathalie (24 January 2013). "Greggs poaches Punch Taverns chief". The Telegraph. Archived from the original on 12 January 2022. Retrieved 25 August 2016.
  14. ^ "How did Greggs conquer the High Street?". BBC News. 10 November 2009. Retrieved 10 November 2009.
  15. ^ Rankin, Jennifer (9 October 2013). "Greggs slows sales decline as it battles to win back customers". The Guardian. Retrieved 25 August 2016.
  16. ^ "Greggs CEO Roger Whiteside talks turnarounds, M&S and VR pasties". Retrieved 10 November 2016.
  17. ^ "More people are going to work on a Greggs as strong growth at breakfast time boosts sales". The Telegraph. 4 October 2016. Archived from the original on 5 October 2016. Retrieved 10 November 2016.
  18. ^ Farrell, Sean (9 May 2016). "Salads and flat-whites boost Greggs despite high street lull". The Guardian. ISSN 0261-3077. Retrieved 10 November 2016.
  19. ^ McCrum, Kirstie (19 May 2015). "Greggs the bakers are stopping selling bread and here's why". Mirror. Retrieved 10 November 2016.
  20. ^ Cresci, Elena (19 August 2014). "Why did an offensive Greggs logo show up in Google's web search?". The Guardian. Retrieved 25 August 2016.
  21. ^ Bold, Ben (20 August 2014). "Greggs gives lesson in Twitter crisis management after fake logo debacle". Marketing Magazine. Retrieved 5 November 2015.
  22. ^ Usborne, Simon (22 August 2014). "Was Greggs' response to its logo mishap a stroke of genius?". The Independent. Retrieved 5 November 2015.
  23. ^ Ford, Coreena (20 August 2015). "Bakery giant Greggs plans cafe move in Newcastle city centre". ChronicleLive. Retrieved 23 August 2019.
  24. ^ Ford, Coreena (29 September 2015). "Bakery giant Greggs set for Quorum Business Park move with Sanderson Weatherall help". ChronicleLive. Retrieved 23 August 2019.
  25. ^ Ford, Coreena (7 September 2016). "Jobs on the way as US giant Sitel takes largest Newcastle office letting this year". ChronicleLive. Retrieved 23 August 2019.
  26. ^ Coronavirus: Greggs to close all stores to prevent spread BBC News 23 March 2020
  27. ^ "Tasty by Greggs cafe and clothing collab with Primark announced". Retrieved 24 May 2022.
  28. ^ "Welcome to". Greggs Employee Information. Archived from the original on 6 June 2020. Retrieved 6 June 2020.
  29. ^ "Click and Collect". Greggs Collect. Retrieved 6 June 2020.
  30. ^ Bruce, Anne (4 September 2020). "Greggs expands its menu following post-lockdown reductions". British Baker. Retrieved 12 October 2021.
  31. ^ "Greggs set to cut 820 jobs as coronavirus lockdown hits bakery chain's sales". uk.finance.yahoo.com. 14 November 2020. Retrieved 14 November 2020.
  32. ^ a b "Derek Netherton to retire as chairman of Greggs". Post Online Media. 14 September 2012.
  33. ^ a b Johnston, Ian (6 January 2022). "Greggs appoints Roisin Currie as new chief executive". FT.
  34. ^ a b Graham, Natalie (1 June 2013). "Bringing home the bread for 50 years". Financial Times.
  35. ^ Cumming, Ed (5 March 2016). "How Greggs conquered Britain: 'Nobody can quite believe how well it has done'". The Guardian.
  36. ^ "Sir Michael announces retirement from Greggs". The Northern Echo. 10 April 2008.
  37. ^ Wood, Zoe (10 December 2012). "Greggs chief and 'pasty tax' victor quits". The Guardian.
  38. ^ "Greggs 2000th shop". BBC News. Retrieved 19 May 2015.
  39. ^ "Greggs secret menu: full list of the 23 items that you can only order in some parts of the country". inews.co.uk. 26 July 2019. Retrieved 12 October 2021.
  40. ^ "Search Greggs". Iceland Groceries. Retrieved 1 December 2016.
  41. ^ "Greggs unveils new delivery service". ITV News. 19 October 2016. Retrieved 1 December 2016.
  42. ^ Ford, Coreena (18 October 2016). "Steak bake lovers rejoice! Greggs has launched a delivery service". mirror. Retrieved 1 December 2016.
  43. ^ Boult, Adam (8 June 2017). "The world's first drive-through Greggs is now open". The Telegraph. Archived from the original on 12 January 2022. Retrieved 12 June 2017.
  44. ^ a b Waldron, Ben (4 June 2018). "Country's second Greggs 24-hour drive-thru to open in Ashby". Derby Telegraph.
  45. ^ "Greggs' first drive-thru in Bradford opens today". Yahoo News. 11 May 2023. Retrieved 10 June 2023.
  46. ^ "Third drive-thru Greggs in UK to open at Euro Garages site". Lancashire Telegraph. 12 September 2018. Retrieved 5 October 2018.
  47. ^ "Greggs opens fourth drive-through in Newcastle". British Baker. Retrieved 22 September 2019.
  48. ^ "Greggs wins battle to sell late-night sausage rolls in London's Leicester Square". Sky News. Retrieved 17 May 2023.
  49. ^ Butler, Sarah (16 May 2023). "Greggs wins battle over sale of hot food in Leicester Square". The Guardian. Retrieved 16 May 2023.
  50. ^ "A 24-Hour Greggs Is (Hopefully) Coming To Two UK Cities!". Delish. 4 July 2023. Retrieved 3 November 2023.
  51. ^ Dent, Karen (29 September 2011). "Greggs open first coffee shop in Newcastle". nechronicle.
  52. ^ "Greggs open coffee shop at Gateshead Metrocentre". nechronicle. 13 August 2012. Retrieved 7 June 2015.
  53. ^ "Greggs Moment headed for Midlands". bakeryinfo.co.uk. Retrieved 7 June 2015.
  54. ^ "Greggs shares hit after sales and profits fall". BBC News. 6 August 2013. Retrieved 25 August 2016.
  55. ^ "Everything you need to know about Greggs Outlet Shops". greggs.co.uk. Retrieved 30 August 2023.
  56. ^ "Greggs outlet shops: where are they located and what can I buy from them?". Yorkshire Evening Post. Retrieved 22 October 2021.
  57. ^ "Welcome to the Underground World of Discount Greggs". www.vice.com. 23 October 2018. Retrieved 22 October 2021.
  58. ^ Armstrong, Ashley (2 August 2016). "Greggs: We might be going gluten-free but nothing will beat our sausage rolls". The Telegraph. Archived from the original on 3 August 2016. Retrieved 15 November 2016.
  59. ^ Halliwell, James. "Greggs trials cold sausage roll four-pack". The Grocer. Retrieved 8 November 2016.
  60. ^ Smithers, Rebecca (2 January 2019). "Greggs launches vegan sausage roll". The Guardian. ISSN 0261-3077. Retrieved 6 January 2020.
  61. ^ "Greggs: Vegan sausage roll helps boost profit forecast for Britain's biggest baker". Sky News. 11 November 2019. Retrieved 8 December 2019.
  62. ^ Blackall, Molly (6 January 2020). "Burger King's new plant-based burger is not suitable for vegans". The Guardian. ISSN 0261-3077. Retrieved 6 January 2020.
  63. ^ Butler, Sarah (8 January 2020). "Greggs to pay workers £7m bonus after vegan sausage roll success". The Guardian. ISSN 0261-3077. Retrieved 8 January 2020.
  64. ^ Smithers, Rebecca (2 January 2020). "Greggs launches meatless steak bake to beef up its vegan range". The Guardian. ISSN 0261-3077. Retrieved 6 January 2020.
  65. ^ Wilson, Amy (7 October 2010). "Greggs puts porridge on the breakfast menu as bacon butties boost sales". The Telegraph. Archived from the original on 12 January 2022. Retrieved 22 November 2016.
  66. ^ Dent, Karen (6 October 2010). "Greggs add croissants to their breakfast menu". Chronicle Live. Retrieved 22 November 2016.
  67. ^ Akbar, Javaria (11 November 2014). "What I Learned About Sandwiches From Working at Greggs". VICE. Retrieved 22 November 2016.
  68. ^ Rodger, James (27 April 2016). "Revealed: Greggs unveils new 400 calorie or less menu". Coventry Telegraph. Retrieved 1 December 2016.
  69. ^ Farrell, Sean (6 October 2015). "New Greggs menu and smarter shops boost sales ahead of forecast". The Guardian. Retrieved 15 November 2016.
  70. ^ Hinde, Natasha (29 November 2016). "'Tricks Of The Restaurant Trade' Makes A Shocking Discovery About Greggs Tomato Soup". The Huffington Post. Retrieved 1 December 2016.
  71. ^ "Milla munches Geordie fare". BBC News. 9 July 2002. Retrieved 16 April 2007.
  72. ^ "Slav to love". Daily Telegraph. 8 April 2007. Archived from the original on 7 May 2007. Retrieved 16 April 2007.
  73. ^ "Greggs launches mobile payment app with built in loyalty – Eagle Eye". Eagle Eye. 26 February 2014. Retrieved 22 November 2016.
  74. ^ "Businesses and charging VAT – GOV.UK". www.gov.uk. Retrieved 10 November 2016.
  75. ^ Neate, Rupert (16 May 2012). "Greggs warns pasty tax could hit sales and profits". The Guardian. ISSN 0261-3077. Retrieved 10 November 2016.
  76. ^ VAT Notice 701/14 Catering and take-away food. HM Revenue & Customs. October 2011.
  77. ^ Edwards, Samantha (19 April 2013). "Greggs TV series airs in April". British Baker. Retrieved 25 August 2016.
  78. ^ Jeffery, Morgan (29 May 2013). "'Revolution', 'Arrow' revealed as Sky's most-watched shows in April". Digital Spy. Retrieved 25 August 2016.
[edit]
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