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Cultural intelligence or cultural quotient (CQ), refers to an individual's capability to function effectively in culturally diverse settings. The concept was introduced by London Business School professor P. Christopher Earley and Nanyang Business School professor Soon Ang in 2003.^[1]^[2]

While cultural intelligence is comparable to emotional intelligence (EQ), individuals with a high EQ can grasp "what makes us human and, at the same time, what makes each of us different from one another." In contrast, individuals with a high CQ can discern universal, individual, and non-idiosyncratic features within the behavior of a person or group.^[3] The authors cited behavioral, motivational, and metacognitive aspects of cultural intelligence.^[4]

Four CQ capabilities

[edit]

The authors described four CQ capabilities: motivation (CQ Drive), cognition (CQ Knowledge), meta-cognition (CQ Strategy), and behavior (CQ Action). CQ Assessments report scores on all four capabilities as well as several sub-dimensions for each capability. The four capabilities stem from the intelligence-based approach to intercultural adjustment and performance.^[5]

References

[edit]

^ Earley, P. Christopher (2003). Cultural intelligence: individual interactions across cultures. Stanford, Calif: Stanford University Press. ISBN 978-0-8047-4300-6. OCLC 51553576.
^ Earley, P. Christopher (2002). "Redefining interactions across cultures and organizations: moving forward with cultural intelligence". In B. M. Staw (ed.). Research in Organizational Behavior. Vol. 24. R. M. Kramer. Oxford: Elsevier. pp. 271–99.
^ Earley, P. Christopher; Mosakowski, Elaine (1 October 2004). "Cultural Intelligence". Harvard Business Review. ISSN 0017-8012. Retrieved 29 October 2023.
^ Earley, P. Christopher (2002). "Redefining interactions across cultures and organizations: moving forward with cultural intelligence". In B. M. Staw (ed.). Research in Organizational Behavior. Vol. 24. R. M. Kramer. Oxford: Elsevier. pp. 271–99.
^ Livermore, David (2009). Leading with Cultural Intelligence. New York: AMACOM. ISBN 978-0814449172.

Earley, P. Christopher; Ang, S. (2003). Cultural intelligence: individual interactions across cultures. Stanford, Calif: Stanford University Press. ISBN 978-0-8047-4300-6. OCLC 51553576.
- Bhagat, Rabi S. (2006). "Review of Earley and Ang, Cultural Intelligence, and Hooker, Working Across Cultures". Academy of Management Review. 31 (2): 489–93. doi:10.5465/amr.2006.20208695. JSTOR 20159217.
Ang, S. and Van Dyne L (eds). (2008) "The Handbook of Cultural Intelligence." New York: ME Sharpe ISBN 9780765622624
Livermore, David A. (2011). "The Cultural Intelligence Difference." New York: AMACOM ISBN 978-0814417065
Middleton, Julia (2014). "Cultural Intelligence: CQ: The Competitive Edge for Leaders Crossing Borders." London: A&C Black Business Information and Development ISBN 978-1472904812

v t e Culture
Outline
Sciences	Cultural anthropology Cultural astronomy Cultural ecology Cultural geography Cultural neuroscience Cultural studies Culturology Culture theory
Subfields	Bioculture Cross-cultural studies Cross-cultural communication Cross-cultural leadership Cross-cultural psychiatry Cross-cultural psychology Cultural analytics Cultural economics Cultural entomology Cultural history Cultural mapping Cultural mediation Cultural psychology Cultural values Culturomics Intercultural learning Intercultural relations Internet culture Philosophy of culture Popular culture studies Postcritique Semiotics of culture Sociology of culture Sound culture Theology of culture Transcultural nursing
Types	Constructed culture Counterculture Dominant culture Folk culture High culture Individualistic culture Legal culture Low culture Microculture Official culture Political culture Civic Popular culture Urban Primitive culture Resistance through culture Subculture Alternative culture Fandom Far-right subcultures Youth subculture list Super culture Vernacular culture Culture by location
Aspects	Acculturation Cultural appreciation Cultural appropriation Cultural area Cultural artifact Cultural baggage Cultural behavior Cultural bias Cultural capital Cross-cultural Cultural communication Cultural conflict Cultural cringe Cultural dissonance Cultural emphasis Cultural framework Cultural heritage Destroyed Cultural icon Cultural identity Cultural industry Cultural invention Cultural landscape Cultural learning Cultural leveling Cultural memory Cultural pluralism Cultural practice Cultural property Cultural reproduction Cultural system Cultural technology Cultural universal Cultureme Enculturation High- and low-context cultures Interculturality Manuscript culture Material culture Non-material culture Organizational culture Print culture Protoculture Relational mobility Safety culture Technoculture Trans-cultural diffusion Transculturation Visual culture
Politics	Colonial mentality Consumer capitalism Cross cultural sensitivity Cultural assimilation Cultural attaché Cultural backwardness Cultural Bolshevism Cultural conservatism Cultural contracts Cultural deprivation Cultural diplomacy Cultural environmentalism Cultural exception Cultural feminism Cultural genocide Cultural globalization Cultural hegemony Cultural imperialism Cultural intelligence Cultural liberalism Cultural nationalism Cultural pessimism Cultural policy Cultural racism Cultural radicalism Cultural retention Cultural Revolution Cultural rights Cultural safety Cultural silence Cultural subsidy Cultural Zionism Culture change Culture minister Culture of fear Culture war Deculturalization Dominator culture Interculturalism Monoculturalism Multiculturalism Biculturalism Multiracial democracy Pluriculturalism Polyculturalism Transculturism
Religions	Buddhism Christianity Catholicism Cultural Christians Protestantism Role of Christianity in civilization Eastern Orthodoxy Mormonism Cultural Hindus Islam Cultural Muslims Judaism Sikhism
Related	Animal culture Archaeological culture Bennett scale Cannabis culture Circuit of culture Civilization Coffee culture Cross-cultural Cultural center Cultural competence Cultural critic Cultural determinism Cultural diversity Cultural evolutionism Cultural homogenization Cultural institution Cultural jet lag Cultural lag Cultural literacy Cultural mosaic Cultural movement Cultural mulatto Cultural probe Cultural relativism Cultural tourism Pop-culture Cultural translation Cultural turn Cultural sensibility Culture and menstruation Culture and positive psychology Culture and social cognition Culture gap Culture hero Culture industry Culture shock Culturgen Children's culture Culturalism Cyberculture Death and culture Disability culture Deaf culture Drinking culture Drug culture Eastern culture Emotions and culture Intercultural communication Intercultural competence Languaculture Living things in culture Media culture Oppositional culture Participatory culture Permission culture Rape culture Remix culture Tea culture Transformation of culture Urban culture Welfare culture Western culture Youth culture
Category Commons WikiProject Changes

Intelligence management

Collection

Human (HUMINT)

Special reconnaissance organizations
Clandestine	Asset recruiting Cell system Covert action Direct action Operational techniques
Espionage	Agents field handling Asset Black operation black bag Concealment device Cover Cryptography Cutout Dead drop Defection / Turncoat Denial and deception Eavesdropping False flag Industrial espionage Interrogation Numbers station One-way voice link Resident spy Steganography Surveillance

Signals (SIGINT)

Measurement and
signature (MASINT)

Other

Analysis

Dissemination

Retrieved from "https://en.wikipedia.org/enwiki/w/index.php?title=Cultural_intelligence&oldid=1223731681"

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+{{Short description|Ability to function in diverse settings}}
-{{Multiple issues|
 {{globalize|date=April 2013}}
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+'''Cultural intelligence''' or '''cultural quotient''' ('''CQ'''), refers to an individual's capability to function effectively in culturally diverse settings. The concept was introduced by [[London Business School]] professor P. Christopher Earley and Nanyang Business School professor Soon Ang in 2003.<ref>{{cite book |last=Earley |first=P. Christopher |title=Cultural intelligence: individual interactions across cultures |publisher=Stanford University Press |year=2003 |isbn=978-0-8047-4300-6 |location=Stanford, Calif |oclc=51553576}}</ref><ref>{{cite book|last=Earley|first=P. Christopher|editor=B. M. Staw|others=R. M. Kramer|title=Research in Organizational Behavior|volume=24|year=2002|publisher=Elsevier|location=Oxford|pages=271–99|chapter=Redefining interactions across cultures and organizations: moving forward with cultural intelligence}}</ref>
-'''Cultural intelligence''' or '''cultural quotient''' ('''CQ''') describes the ability to adapt to interactions with people from other cultural backgrounds. This was conceptualized under this phrase by [[London Business School]] professor P. Christopher Earley and Nanyang Business School professor Soon Ang in their textbook ''Cultural Intelligence: Individual Interactions Across Cultures''.<ref>{{cite book | last=Earley | first=P | title=Cultural intelligence : individual interactions across cultures | publisher=Stanford University Press | location=Stanford, Calif | year=2003 | isbn=978-0-8047-4300-6 | oclc=51553576 }}</ref> They identify behavioral, motivational, and metacognitive aspects.<ref>{{cite book|last=Earley|first=P. Christopher|editor=B. M. Staw|others=R. M. Kramer|title=Research in Organizational Behavior|volume=24|year=2002|publisher=Elsevier|location=Oxford|pages=271–99|chapter=Redefining interactions across cultures and organizations: moving forward with cultural intelligence}}</ref>
+While cultural intelligence is comparable to [[Emotional intelligence|emotional intelligence (EQ)]], individuals with a high EQ can grasp "what makes us [[human]] and, at the same time, what makes each of us different from one another." In contrast, individuals with a high CQ can discern universal, individual, and non-idiosyncratic features within the behavior of a person or group.<ref>{{Cite news |last=Earley |first=P. Christopher |last2=Mosakowski |first2=Elaine |date=2004-10-01 |title=Cultural Intelligence |work=Harvard Business Review |url=https://hbr.org/2004/10/cultural-intelligence |access-date=2023-10-29 |issn=0017-8012}}</ref> The authors cited behavioral, motivational, and metacognitive aspects of cultural intelligence.<ref>{{cite book |last=Earley |first=P. Christopher |title=Research in Organizational Behavior |publisher=Elsevier |others=R. M. Kramer |year=2002 |editor=B. M. Staw |volume=24 |location=Oxford |pages=271–99 |chapter=Redefining interactions across cultures and organizations: moving forward with cultural intelligence}}</ref>
-Cultural intelligence is comparable to [[Emotional intelligence|emotional intelligence (EQ)]] but extends beyond it. While individuals with a high EQ can grasp "what makes us human and at the same time what makes each of us different from one another," individuals with a high CQ can discern universal, [[individual]], and non-idiosyncratic features within the [[behavior]] of a [[person]] or group.<ref>{{Cite news |last=Earley |first=P. Christopher |last2=Mosakowski |first2=Elaine |date=2004-10-01 |title=Cultural Intelligence |work=Harvard Business Review |url=https://hbr.org/2004/10/cultural-intelligence |access-date=2023-10-29 |issn=0017-8012}}</ref>
 == Four CQ capabilities ==
-The authors describe four CQ capabilities: motivation (CQ Drive), cognition (CQ Knowledge), meta-cognition (CQ Strategy), and behavior (CQ Action).  CQ Assessments report scores on all four capabilities as well as several sub-dimensions for each capability. The four capabilities stem from the intelligence-based approach to intercultural adjustment and performance.<ref>{{cite book|last=Livermore|first=David|title=Leading with Cultural Intelligence|year=2009|publisher=[[AMACOM]]|location=New York|isbn= 978-0814449172}}</ref>
+The authors described four CQ capabilities: motivation (CQ Drive), cognition (CQ Knowledge), meta-cognition (CQ Strategy), and behavior (CQ Action). CQ Assessments report scores on all four capabilities as well as several sub-dimensions for each capability. The four capabilities stem from the intelligence-based approach to intercultural adjustment and performance.<ref>{{cite book|last=Livermore|first=David|title=Leading with Cultural Intelligence|year=2009|publisher=[[AMACOM]]|location=New York|isbn= 978-0814449172}}</ref>
-'''What does cultural intelligence mean in the job?'''
-The capacity to relate to people and communicate effectively across cultural boundaries is known as cultural intelligence, or cultural quotient (CQ). Because big businesses frequently have global operations, staff members adjust to the different cultures of their colleagues.
-Similar to emotional intelligence, cultural intelligence necessitates contextualizing the interests, emotions, and cultures of others. This entails becoming aware of how socially acceptable attitudes, working methods, and lifestyles vary among individuals in different cultures and how they may differ from the workplace.
-'''For what reason does cultural intelligence matter in the workplace?'''
-Cultural intelligence is crucial in the workplace for the following main reasons:
-'''It brings harmony.'''
-Team members become more understanding and perceptive to differing viewpoints by developing their cultural intelligence. Colleagues that are able to adapt and blend into one another's cultures foster a culture of harmony that facilitates productivity at work.
-'''Communication is enhanced by it.'''
-In a large firm with diverse cultural personalities, cultural intelligence is an essential tool for effective workplace communication.
-How one behaves in an unknown environment is part of the communication that occurs in the workplace. Less miscommunication occurs when members of a culturally aware team communicate and understand one other more naturally.
-'''It increases creativity.'''
-Businesses rely on their team's capacity to spot chances for innovation, like creating and executing fresh approaches to market a product in a previously untapped market. Cultural intelligence can help people become more adept at adjusting to a changing population and foster an atmosphere where people feel free to express their views.
 ==See also==
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 * [[Intercultural competence]]
 * [[Intelligence cycle]]
 * [[Organizational culture]]
 ==References==
@@ Line 50: / Line 22: @@
 ==Further reading==
-*  {{cite book | last1=Earley | first1=P. Christopher | author2=Ang, S.|title=Cultural intelligence : individual interactions across cultures | publisher=Stanford University Press | location=Stanford, Calif | year=2003 | isbn=978-0-8047-4300-6 | oclc=51553576 }}
+*  {{cite book |last1=Earley |first1=P. Christopher |author2=Ang, S. |title=Cultural intelligence: individual interactions across cultures |publisher=Stanford University Press |location=Stanford, Calif |year=2003 |isbn=978-0-8047-4300-6 |oclc=51553576}}
 ** {{cite journal|last=Bhagat|first=Rabi S.|year=2006|title=Review of Earley and Ang, ''Cultural Intelligence'', and Hooker, ''Working Across Cultures''|journal=[[Academy of Management Review]]|volume=31|issue=2|pages=489–93|doi=10.5465/amr.2006.20208695|jstor=20159217}}
 * Ang, S. and Van Dyne L (eds). (2008) "The Handbook of Cultural Intelligence." New York: ME Sharpe {{ISBN|9780765622624}}
 * Livermore, David A. (2011). "The Cultural Intelligence Difference." New York: [[AMACOM]] {{ISBN|978-0814417065}}
 * Middleton, Julia (2014). "Cultural Intelligence: CQ: The Competitive Edge for Leaders Crossing Borders." London: A&C Black Business Information and Development {{ISBN|978-1472904812}}
 {{Culture}}
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 [[Category:Cultural concepts]]
-[[Category:Culture]]
 [[Category:Management]]
 [[Category:Multiculturalism]]