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{{Short description|Unsolved 1982 mass poisoning in Chicago, US}}
{{Unreferenced|date=April 2008}}
{{Use mdy dates|date=June 2019}}
The '''Tylenol crisis''' occurred in the autumn of [[1982]], when seven people in the [[Chicagoland|Chicago area]] in the [[United States]] died after ingesting Extra Strength [[Tylenol]] [[medicine]] [[Capsule (pharmacy)|capsules]] which had been laced with [[potassium cyanide]] [[poison]]. This incident was the first known case of death caused by deliberate product tampering. The perpetrator has never been caught, but the incident led to reforms in the packaging of [[over-the-counter substance]]s and to federal anti-tampering laws. At the request of later Chairman Joseph Chiesa, new product consultant Calle & Company rescued the brand with the invention of Tylenol Gelcaps, the first inherently tamper-proof [enrobed] capsule, recapturing the 92% of capsule segment sales lost to product tampering.
{{Infobox civilian attack
==The incidents==
| title = Chicago Tylenol murders
In the early morning of Wednesday, [[September 29]], 1982, 12-year-old Mary Kellerman of [[Elk Grove Village, Illinois|Elk Grove Village]] died after taking a capsule of Extra Strength Tylenol. Adam Janus of [[Arlington Heights, Illinois|Arlington Heights]] died in the hospital shortly thereafter. His brother, Stanley (of [[Lisle, Illinois|Lisle]]), and his wife Theresa died after gathering to mourn, taking pills from the same bottle. By [[October 1]], 1982, the poisoning had also taken the lives of Paula Prince of [[Chicago]], Mary Reiner of [[Winfield, Illinois|Winfield]], and Mary McFarland of [[Elmhurst, Illinois|Elmhurst]]. Investigators soon discovered the Tylenol link. Urgent warnings were broadcast, and police drove through Chicago neighborhoods issuing warnings over loudspeakers.
| partof =
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| location = [[Chicago metropolitan area]], U.S.
| target = Retail consumers
| coordinates =
| date = September – October 1982
| time =
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| type = Mass [[poisoning]], [[mass murder]], [[serial killing]]
| fatalities = At least 7
| injuries =
| perp = Unknown
| weapons =
| numparts = <!-- or | numpart = -->
| dfens = <!-- or | dfen = -->
| motive = Unknown
| website = <!-- URL|example.com}} -->
}}


The '''Chicago Tylenol murders''' were a series of poisoning deaths resulting from [[Tampering (crime)|drug tampering]] in the [[Chicago metropolitan area]] in 1982. The victims consumed [[Tylenol (brand)|Tylenol-branded]] [[acetaminophen]] [[capsule (pharmacy)|capsules]] that had been laced with [[potassium cyanide]]. Seven people died in the original poisonings, and there were several more deaths in subsequent [[copycat crime]]s.
As the tampered bottles came from different factories, and the seven deaths had all occurred in the Chicago area, the possibility of sabotage during production was ruled out. Instead, the culprit was believed to have entered various [[supermarket]]s and [[Drug store#Community Pharmacy|drug stores]] over a period of weeks, pilfered packages of Tylenol from the shelves, adulterated their contents with solid [[cyanide]] compound at another location, and then replaced the bottles. In addition to the five bottles which led to the victims' deaths, three other tampered bottles were discovered.


No suspect has been charged or convicted of the poisonings, but [[New York City]] resident James William Lewis was convicted of [[extortion]] for sending a letter to Tylenol's manufacturer, [[Johnson & Johnson]], that took responsibility for the deaths and demanded $1 million to stop them.
[[Johnson & Johnson]], the parent company of McNeil, distributed warnings to hospitals and distributors and halted Tylenol production and advertising. On [[October 5]], 1982, it issued a nationwide recall of Tylenol products; an estimated 31 million bottles were in circulation, with a retail value of over US$100 million. The company also advertised in the national media for individuals not to consume any products that contained Tylenol. When it was determined that only capsules were tampered with, they offered to exchange all Tylenol capsules already purchased by the public with solid tablets.bbbbbbbbbbbbbbbbbbbbbbbbbgry5y fuck now what''''Italic text''''Italic text''''
The incidents led to reforms in the packaging of [[over-the-counter drug]]s and to federal anti-tampering laws.


==Deaths and early public-safety efforts==
==Investigation==
On September 28, 1982, 12-year-old Mary Kellerman was hospitalized after consuming a capsule of [[Tylenol (brand)|Extra Strength Tylenol]]; she died the next day.<ref name="Tribune Timeline">{{cite web|work=[[Chicago Tribune]]|author= Stacy St. Clair, Christy Gutowski and Kori Rumore|title=The Tylenol murders: 40 years ago, an infamous Chicago-area crime took these 7 lives|url=https://www.chicagotribune.com/tylenolmurders/ct-tylenol-murders-1982-victims-bios-20220922-vvgpstr5rzffrp2mpigsm5aziy-htmlstory.html|date=September 30, 2022|language=English}}</ref><ref name="PBSNewsHour">{{cite web |last1=Markel |first1=Howard |author-link1=Howard Markel |title=How the Tylenol murders of 1982 changed the way we consume medication |url=https://www.pbs.org/newshour/health/tylenol-murders-1982 |website=PBS NewsHour |access-date=December 6, 2017 |date=September 29, 2014 |archive-url=https://web.archive.org/web/20171206144152/https://www.pbs.org/newshour/health/tylenol-murders-1982 |archive-date=December 6, 2017 |url-status=live}}</ref> On September 29, six other individuals consumed contaminated Tylenol,<ref name="Tribune Timeline" /> including Adam Janus (27), Stanley Janus (25), and Theresa Janus (20), who each took Tylenol from a single bottle.<ref>{{cite news |url=https://www.cbsnews.com/chicago/news/1982-tylenol-poisoning-murders-janus-family/ |work=[[CBS News]] |title=Chicago Tylenol Murders: 3 members of Janus family died in 1982, and pain has passed on to generations |first=Dave |last=Savini |date=September 29, 2022}}</ref><ref name="Tribune Timeline" /><ref name="PBSNewsHour" /> All six—the Januses, Mary McFarland (31), Paula Prince (35), and Mary Reiner (27)—would ultimately die from consuming the pills.<ref name="Tribune Timeline" /><ref>{{cite news |last1=Malcolm |first1=Andrew H. |title=Two Fireman Spotted A Link |url=https://www.nytimes.com/1982/10/02/us/two-firemen-spotted-a-link.html |work=The New York Times |issue=45454 |volume=132|date=2 October 1982}}</ref><ref name="Chicago Oral History">{{cite web|work=[[Chicago (magazine)|Chicago]]|date=September 21, 2012|title=Revisiting Chicago's Tylenol Murders|url=https://www.chicagomag.com/chicago-magazine/october-2012/chicago-tylenol-murders-an-oral-history/}}</ref>
The crime has never been solved, although opportunistic [[extortion]]ist [[James W. Lewis]] claimed responsibility and made a money demand. Lewis was arrested and though ultimately found to have no connection to the deaths, ended up serving 13 years of a 20-year prison term for the extortion attempt.


Asked to investigate the Januses' deaths, nurse Helen Jensen, [[Arlington Heights, Illinois|Arlington Heights]]'s only public health official, visited the Janus household and discovered a Tylenol bottle with an accompanying receipt indicating it had been purchased the same day.<ref name="Tribune Terrifying Mystery">{{cite web|work=[[Chicago Tribune]]|url=https://www.chicagotribune.com/investigations/ct-tylenol-murders-unsealed-first-24-hours-20220922-2mts4uwyzjgard6cawicu2myvm-htmlstory.html|title=The Tylenol murders: The story of a 40-year-old unsolved case begins with a terrifying medical mystery|author=Stacy St. Clair and Christy Gutowski|date=September 22, 2022|language=English}}</ref><ref name="Chicago Oral History" /> Noticing that there were six pills missing, she turned the bottle over to investigator Nick Pishos and reported her suspicion that it was related to the Janus' deaths.<ref name="Tribune Terrifying Mystery" /><ref name="Chicago Oral History" /> Pishos called Dr. Edmund R. Donoghue, deputy chief medical examiner for Cook County, who, suspecting that [[cyanide]] may be the culprit, asked Pishos to smell the bottle.<ref name="Tribune Terrifying Mystery" /><ref name="Chicago Oral History" /> When Pishos smelled an almond-like scent, Donoghue asked the county's chief toxicologist, Dr. Michael Schaffer, to test the capsules, and Schaffer's team determined that four of the 44 remaining capsules from the Janus' bottle contained nearly three times the fatal amount of cyanide.<ref name="Tribune Terrifying Mystery" /> Authorities held a press conference advising the public not to take Tylenol for the time being.<ref name="Chicago Oral History" />
A second man, Roger Arnold, was investigated and cleared of the killings. However, the media attention caused him to have a nervous breakdown and he blamed bar owner Marty Sinclair for sending the police his way. He shot and killed a man he believed to be Sinclair, but who was in fact an innocent man who did not know Arnold. Arnold wound up serving 15 years on a 30 year sentence for second degree murder.


By chance, the bottle of Tylenol that Kellerman used was inventoried by paramedics.<ref name="Chicago Oral History" /> Investigators noticed that the Janus bottle and the Kellerman bottle came from the same lot, MC2880, and [[Johnson & Johnson]] issued a [[product recall|recall]] for all Tylenol from that lot.<ref name="Chicago Oral History" /><ref name="NYT Recall">{{cite news |last1=McFadden |first1=Robert D. |author-link1=Robert D. McFadden |title=Poison— Deaths Bring U.S. Warning on Tylenol Use |url=https://www.nytimes.com/1982/10/02/us/poison-deaths-bring-us-warning-on-tylenol-use.html |work=The New York Times |volume=132|issue=45454 |date=2 October 1982 |page=A1}}</ref> But when tainted bottles from other lots were discovered (for example, the pills in Mary McFarland's possession were traced to lots 1910 MD and MB 2738),<ref>{{cite web|work=[[Chicago Tribune]]|url=https://www.chicagotribune.com/history/ct-five-deaths-tied-to-chicago-tylenol-murders-1982-20220922-xlj5yhkzkvfz7gdt56dt6h57oq-story.html|title=5 deaths tied to pills: Fear killer put cyanide in Tylenol|date=September 22, 2022|author=Jack Houston and Jean Latz Griffin}}</ref> the recall expanded to cover those lots and any bottle of extra-strength capsules (from any lot) purchased in the Chicago area, making it one of the largest pharmaceutical recalls ever.<ref name="NYT Recall" />
A $100,000 reward, posted by Johnson & Johnson for the capture and conviction of the "Tylenol Killer," has never been claimed.

A multi-agency investigation found the tampered pills to have been sold or on the shelves at a variety of stores in the Chicago area, including two different [[Jewel-Osco#Grocery stores|Jewel Foods]] locations (one in Arlington Heights, one in [[Elk Grove Village, Illinois|Elk Grove Village]]); an [[Jewel-Osco#Non-food retail expansion|Osco Drug store]] (in [[Schaumburg, Illinois|Schaumburg]]); a [[Walgreens]] and a [[Dominick's]] (both in [[Chicago, Illinois|Chicago]]); and a Frank's Finer Foods (in [[Winfield, Illinois|Winfield]]).<ref name="Chicago Oral History" /><ref>{{cite web|work=[[Patch (website)|Patch]]|author=Tim Moran|title=The Tylenol Murders: Still Unsolved After 34 Years|url=https://patch.com/illinois/chicago/tylenol-murders-still-unsolved-after-34-years|date=September 28, 2016}}</ref> One bottle had been purchased but, due to an off scent, not yet used by Linda Morgan, wife of Judge [[Lewis V. Morgan]].<ref>{{cite news |url=https://www.cbsnews.com/chicago/news/tylenol-murders-chicago-illinois/ |work=[[CBS News]] |first1=Dave |last1=Savini |first2=Samah |last2=Assad |first3=Rebecca |last3=McCann |title=Tylenol murders: Still looking for clues, investigators order new DNA tests on key evidence |date=January 29, 2023}}</ref><ref>{{cite web|work=[[United Press International]]|title=The woman who bought the eighth known bottle of...|date=October 27, 1982|url=https://www.upi.com/Archives/1982/10/27/The-woman-who-bought-the-eighth-known-bottle-of/6982404539200/}}</ref>

In an effort to reassure the public, Johnson & Johnson, the manufacturer of Tylenol, distributed warnings to hospitals and distributors and halted Tylenol production and advertising. After other incidents, like [[strychnine]] added to Tylenol bottles in [[California]], a nationwide recall of Tylenol products was issued on October 5, 1982; an estimated 31 million bottles were in circulation, with a retail value of over US$100 million (equivalent to ${{Inflation|US|100|1982|r=0}}&nbsp;million in {{Inflation/year|US}}).<ref>{{cite book |last1=Emsley |first1=John |author-link1=John Emsley |title=Molecules of Murder: Criminal Molecules and Classic Cases |date=2016 |isbn=978-1-78262-474-5 |page=174 |publisher=Royal Society of Chemistry |oclc=944037436}}</ref> The company also advertised in the national media for individuals not to consume any of its products that contained acetaminophen after it was determined that only these capsules had been tampered with. Johnson & Johnson also offered to exchange all Tylenol capsules already purchased by the public for solid tablets.<ref>{{cite news |last1=Pace |first1=Eric |title=Tylenol Will Reappear in Triple-Seal Package |url=https://www.nytimes.com/1982/11/12/business/tylenol-will-reappear-in-triple-seal-package.html |work=The New York Times |date=12 November 1982|volume=132|issue=45495}}</ref>

[[Customs]] at airports outside the U.S. were asking visitors if they brought Tylenol medicine with them.<ref name="Criminal 1982">{{cite web | title=Episode 201: The Tylenol Murders (11.18.2022) | website=Criminal | date=29 September 1982 | url=https://thisiscriminal.com/episode-201-the-tylenol-murders-11-18-2022/ | access-date=22 November 2022}}</ref>

==Police investigation==
The tainted capsules were found to have been manufactured at two different locations{{mdash}}[[Pennsylvania]] and [[Texas]]{{mdash}}suggesting that the capsules were tampered with after the product had been placed on store shelves for sale.<ref>{{cite journal |last1=Wolnik|first1=Karen A.|last2=Fricke|first2=Fred L.|last3=Bonnin|first3=Evelyn|last4=Gaston|first4=Cynthia M.|last5=Satzger|first5=R. Duane|title=The Tylenol Tampering Incident |journal=Analytical Chemistry |date=1 March 1984 |volume=56 |issue=3 |pages=466A–474A |doi=10.1021/ac00267a775|s2cid= 37119741}}</ref> The police hypothesis was that someone had taken bottles off shelves in local stores of the Chicago area, placed [[potassium cyanide]] in some of the capsules, and then placed the packages back on the store shelves to be purchased by unknowing customers. In addition to the five bottles that led to the victims' deaths, a few other contaminated bottles were later discovered in the Chicago area.<ref name="PBSNewsHour" />

In early 1983, at the [[FBI]]'s request, ''[[Chicago Tribune]]'' columnist [[Bob Greene]] published the address and grave location of the first and youngest victim, Mary Kellerman. The story, written with the Kellerman family's consent, was proposed by FBI criminal analyst [[John E. Douglas|John Douglas]] on the theory that the perpetrator might visit the house or gravesite if they were made aware of their locations. Both sites were kept under 24-hour video surveillance for several months, but the killer did not surface.<ref>Greene, B. ''American Beat''. Penguin Books (1984), pp. 344–50. {{ISBN|0140073205}}</ref>

A surveillance photo of Paula Prince purchasing cyanide-tampered Tylenol at a [[Walgreens]] at 1601 North Wells Street in Chicago was released by the Chicago Police Department. Police believe that a bearded man seen just feet behind Prince may be the killer.<ref>{{cite web|url=http://archive.boston.com/news/nation/gallery/0206_tylenolman?pg=7|title=The trail of The Tylenol Man|website=Boston.com|date=February 6, 2009|access-date=March 27, 2019|archive-url=https://web.archive.org/web/20190327091205/http://archive.boston.com/news/nation/gallery/0206_tylenolman?pg=7|archive-date=March 27, 2019|url-status=live}}</ref>

===Suspects===
During the initial investigations, a man named James William Lewis was accused of sending a letter to Johnson & Johnson demanding $1 million to stop the cyanide-induced murders. Upon his arrest, Lewis told authorities how the person behind the attacks may have carried out the killings—by buying Tylenol, adding cyanide to the bottles, and returning them to the store shelves.<ref>{{cite web|work=[[The Republican (Springfield, Massachusetts)|The Republican]]|title=A Cambridge man might face charges over 1982 Chicago Tylenol deaths|date=September 22, 2022|author=Will Katcher|language=English|url=https://www.masslive.com/police-fire/2022/09/a-cambridge-man-might-face-charges-over-1982-chicago-tylenol-deaths.html}}</ref> Lewis was also found to have previously possessed a poisoning book, and, according to a confidential law-enforcement document, his fingerprints were discovered on pages related to cyanide.<ref name="Tribune Lewis" /> Lewis denied being responsible for the poisonings, but he admitted to writing the letter, which he said he had worked on for three days.<ref name="Tribune Lewis">{{cite web|work=[[Chicago Tribune]]|author=Christy Gutowski and Stacy St. Clair|date=September 22, 2022|url=https://www.chicagotribune.com/investigations/ct-tylenol-murders-investigation-new-developments-20220922-kviipga5dfedrf65pwkztgbxjy-htmlstory.html|title=Movement in the Tylenol murders: Law enforcement seeks to persuade prosecutors to act on 'chargeable' case}}</ref> During the trial, his attorneys claimed that Lewis "intended only to focus the attention of the authorities on his wife's former employer."<ref>{{cite news |title=Defense Calls Publicity Goal Of Tylenol Extortion Letters |url= https://www.nytimes.com/1983/10/27/us/defense-calls-publicity-goal-of-tylenol-extortion-letters.html |work=The New York Times |date=27 October 1983| volume= 133 |issue= 45844}}</ref> Lewis was convicted of extortion and sentenced to 10 years in prison.<ref>{{cite news |title=Trial Begins for Suspect In Tylenol Extortion |url=https://www.nytimes.com/1983/10/17/us/around-the-nation-trial-begins-for-suspect-in-tylenol-extortion.html |work=The New York Times |date=17 October 1983|volume=133|issue=45834}}</ref><ref>{{cite news |title=Jurors Convict Suspect in $1 Million Tylenol Extortion Plot |url=https://www.nytimes.com/1983/10/28/us/jurors-convict-suspect-in-1-million-tylenol-extortion-plot.html |work=The New York Times|issue=45845|volume=133 |date=28 October 1983}}</ref><ref>{{cite news |title=Tylenol Scare Extortionist Is Given 10-Year Prison Term |url=https://www.nytimes.com/1984/06/15/us/tylenol-scare-extortionist-is-given-10-year-prison-term.html |work=The New York Times |date=15 June 1984|issue=46076|volume=133}}</ref>
In 2007, authorities determined that the letter had an October 1, 1982, postmark, meaning that, if Lewis's three-day timeline was accurate, he would have begun working on the letter prior to the first news reports concerning the poisonings.<ref name="Tribune Lewis" /> When confronted with this information, Lewis recanted his timeline.<ref name="Tribune Lewis" /> Court documents released in early 2009 "show [[United States Department of Justice|Department of Justice]] investigators concluded Lewis was responsible for the poisonings, despite the fact that they did not have enough evidence to charge him".<ref name="wcvb">{{cite web |date = February 12, 2009 |access-date = May 12, 2009 |title = Feds Convinced Lewis Was Tylenol Killer |publisher = [[WCVB-TV]] |url = http://www.thebostonchannel.com/news/18703672/detail.html |url-status = dead |archive-url = https://web.archive.org/web/20111030094338/http://www.thebostonchannel.com/news/18703672/detail.html |archive-date = October 30, 2011}}</ref> In January 2010, both Lewis and his wife submitted DNA samples and fingerprints to authorities.<ref name="ap908" /> Lewis said "if the FBI plays it fair, I have nothing to worry about".<ref name="ap908" /> The DNA samples did not match any DNA recovered on the bottles.<ref name="Tribune Lewis" /> Lewis continued to deny responsibility for the poisonings.<ref name="ap908">{{cite news|date = January 11, 2010 |last= Lavoie|first=Denise |title= Friend: Tylenol Suspect Submits DNA, Fingerprints|publisher= ABC News |agency= Associated Press |via=boston.com|url=http://www.boston.com/news/local/massachusetts/articles/2010/01/11/tylenol_killings_suspect_maintains_his_innocence/|access-date = November 29, 2014|archive-url=https://web.archive.org/web/20141205155311/http://www.boston.com/news/local/massachusetts/articles/2010/01/11/tylenol_killings_suspect_maintains_his_innocence/|archive-date = December 5, 2014|url-status= live}}</ref><ref name="wcvb" /> Lewis died on July 9, 2023, at age 76.<ref>{{cite news |last1=Goudie |first1=Chuck |last2=Markoff |first2=Barb |last3=Tressel |first3=Christine |title=James Lewis, only person convicted in connection with Chicago Tylenol murders, found dead: officials |url=https://abc7chicago.com/james-lewis-tylenol-murders-chicago-1982/13483901/ |access-date=July 11, 2023 |publisher=[[WLS-TV|ABC7 Chicago]] |date=July 10, 2023 |language=en}}</ref>

Police also investigated a second man, Roger Arnold, a dock worker at a [[Jewel-Osco]] in [[Melrose Park, Illinois|Melrose Park]], who told officers that he possessed potassium cyanide.<ref>{{cite web|url=https://www.cbsnews.com/chicago/news/tylenol-murders-40-years-later-who-have-investigators-identified-as-suspects-or-persons-of-interest/|work=[[CBS News]]|title=Chicago Tylenol murders 40 years later: Who have investigators identified as suspects or persons of interest?|author=Rebecca McCann|date=September 28, 2022|language=English}}</ref> Bar owner Marty Sinclair, whose establishment Arnold frequented, reported Arnold to the police, saying that Arnold had discussed killing people with a white powder and had become increasingly erratic after his marriage had dissolved.<ref name="Tribune Arnold">{{cite web|url=https://www.chicagotribune.com/investigations/ct-tylenol-murders-chicago-police-roger-arnold-20220929-jbxjioufmzay3g2fmvxsn54gru-htmlstory.html|work=[[Chicago Tribune]]|language=English|author=Christy Gutowski and Stacy St. Clair|date=September 29, 2022|title=The Tylenol murders, part 3: Chicago police zero in on a suspect, and the case claims an 8th victim}}</ref> Arnold had worked with victim Mary Reiner's father at a warehouse, and Arnold's wife had been treated at a hospital across the street from the store in which Reiner bought her cyanide-laced pills.<ref name="Tribune Arnold" /> A copy of ''The Poor Man's James Bond'', which contained instructions on making potassium cyanide, was found in Arnold's home.<ref name="Tribune Arnold" /> Arnold was held several times by the police, but never charged.<ref name="Tribune Arnold" /> In the summer of 1983, Arnold, mistaking John Stanisha (a random passerby) for Sinclair, shot and killed Stanisha, a computer consultant and father of three,<ref name="Unsolved">{{cite book |last1=Hunt |first1=Amber |author-link1=Amber Hunt (journalist) |title=Unsolved Murders: True Crime Cases Uncovered |date=February 5, 2019 |publisher=DK |isbn=978-1465479716}}</ref> who was leaving a bar with multiple friends.<ref>{{cite web |title=Former Tylenol suspect charged with murder |url=https://www.upi.com/Archives/1983/06/20/Former-Tylenol-suspect-charged-with-murder/7639424929600/ |website=UPI}}</ref> Arnold was convicted of the killing in January 1984 and served 15 years of his 30-year sentence for second-degree murder, saying in 1996 from prison: "I killed a man, a perfectly innocent person. I had choices. I could have walked away."<ref name="Unsolved" /> He died in June 2008.<ref>{{cite news|title= Tylenol Figure Is Convicted |work= The New York Times|agency=Associated Press|date= January 15, 1984|issue=45924|volume=133|url= https://www.nytimes.com/1984/01/15/us/tylenol-figure-is-convicted.html | access-date= February 6, 2017|archive-url= https://web.archive.org/web/20160305180449/http://www.nytimes.com/1984/01/15/us/tylenol-figure-is-convicted.html | archive-date= March 5, 2016|url-status= live}}</ref> In 2010, Arnold's body was exhumed (and subsequently reburied) so that his femur bone could be removed for DNA testing.<ref name="Tribune Arnold" /><ref><!--Note: Relying on transcript provided at link-->{{cite podcast
| url= https://legaltalknetwork.com/podcasts/chicago-bar/2023/02/the-tylenol-murders-discussing-new-evidence-in-the-unsolved-case/| title=The Tylenol Murders: Discussing New Evidence in the Unsolved Case| publisher=Legal Talk Network| host=Trisha Rich and Maggie Mendenhall Casey| date=February 10, 2023}}</ref> Arnold's DNA did not match the DNA samples discovered on the bottles.<ref name="Tribune Lewis" />

===21st-century investigation efforts===
In early January 2009, Illinois authorities renewed the investigation. Federal agents searched the home of Lewis in Cambridge, Massachusetts, and seized a number of items.<ref>{{cite news | last = Saltzman|first=Jonathan| title = Fatal Tampering Case Is Renewed| newspaper = The Boston Globe | date = February 5, 2009| url = http://www.boston.com/news/local/massachusetts/articles/2009/02/05/fatal_tampering_case_is_renewed/?page=1| access-date = February 10, 2009| archive-url=https://web.archive.org/web/20100516232304/http://www.boston.com/news/local/massachusetts/articles/2009/02/05/fatal_tampering_case_is_renewed/?page=1| archive-date = May 16, 2010| url-status = live}}</ref> In Chicago, an FBI spokesman declined to comment but said "we'll have something to release later possibly".<ref>{{cite news |title=FBI Searches Home of Man Linked to Tylenol Deaths |date= February 4, 2009|url=https://www.foxnews.com/story/fbi-searches-home-of-man-linked-to-tylenol-deaths/|agency=[[Associated Press]]|work=[[Fox News]]|access-date= March 7, 2010|url-status=live |archive-url=https://web.archive.org/web/20140819103809/http://www.foxnews.com/story/2009/02/04/fbi-searches-home-man-linked-to-tylenol-deaths/|archive-date=2014-08-19}}</ref>

In 2010, DNA samples were collected from Lewis and Arnold, whose body was exhumed for that purpose; neither's DNA matched DNA samples found on the tainted bottles.<ref name="Tribune Lewis" />

Law-enforcement officials received a number of tips related to the case coinciding with its 25th anniversary. In a written statement,<ref>{{cite news|title= Law Enforcement To Review Tylenol Murders|publisher= CNN|author= Fifis, Fran|date= February 5, 2009|url= http://www.cnn.com/2009/CRIME/02/04/tylenol.murders/index.html|access-date= March 7, 2010|archive-url= https://web.archive.org/web/20090415181441/http://www.cnn.com/2009/CRIME/02/04/tylenol.murders/index.html|archive-date= April 15, 2009|url-status= live}}</ref> the FBI explained,

<blockquote>
This review was prompted, in part, by the recent 25th anniversary of this crime and the resulting publicity. Further, given the many recent advances in forensic technology, it was only natural that a second look be taken at the case and recovered evidence.
</blockquote>

On May 19, 2011, the FBI requested DNA samples from "Unabomber" [[Ted Kaczynski]] in connection to the Tylenol murders. Kaczynski denied having ever possessed potassium cyanide.<ref>{{cite web |url=https://www.bloomberg.com/news/2011-05-19/unabomber-says-fbi-suspects-him-in-1982-tylenol-poisonings.html |title=FBI Wants Unabomber's DNA for 1982 Tylenol Poisoning Probe |author=Woolner, Ann |date=May 19, 2011 |publisher=Bloomberg News |access-date=May 19, 2011 |archive-url=https://web.archive.org/web/20110522112707/http://www.bloomberg.com/news/2011-05-19/unabomber-says-fbi-suspects-him-in-1982-tylenol-poisonings.html |archive-date=May 22, 2011 |url-status=live }}</ref> The first four Unabomber crimes happened in Chicago and its suburbs from 1978 to 1980, and Kaczynski's parents had a suburban Chicago home in [[Lombard, Illinois]], in 1982, where he stayed occasionally.<ref>{{cite web|url=http://www.dailyherald.com/article/20110519/news/705199967/|title=FBI wants to test Unabomber DNA in Tylenol killings|website=Daily Herald|date=May 19, 2011|access-date=June 9, 2011|archive-url=https://web.archive.org/web/20110624092532/http://www.dailyherald.com/article/20110519/news/705199967|archive-date=June 24, 2011|url-status=live}}</ref>


==Aftermath==
==Aftermath==
===Copycats===
Johnson & Johnson was praised by the media at the time for its handling of the incident. While at the time of the scare the market share of Tylenol collapsed from 35% to 8%, it rebounded in less than a year, a move credited to J&J's prompt and aggressive reaction. In November it reintroduced capsules, but in a new, triple-sealed package, coupled with heavy price promotions, and within several years Tylenol had become the most popular over-the-counter [[analgesic]] in the US.
Hundreds of copycat attacks involving Tylenol, other over-the-counter medications, and other products also took place around the United States immediately following the Chicago deaths.<ref name="PBSNewsHour" /><ref>{{cite magazine | url = http://content.time.com/time/nation/article/0,8599,1878063,00.html | title = A Brief History of the Tylenol Poisonings | first = Dan | last = Fletcher | date = February 9, 2009 | magazine = Time| access-date = January 25, 2018 | archive-url = https://web.archive.org/web/20180120170557/http://content.time.com/time/nation/article/0,8599,1878063,00.html | archive-date = January 20, 2018 | url-status = live }}</ref>


Three more deaths occurred in 1986 from gelatin capsules.<ref>{{cite journal |url=https://www.fda.gov/ohrms/dockets/98fr/110498a.txt |publisher=Food and Drug Administration, United States Department of Health and Human Services |title=Tamper-Evident Packaging Requirements for Over-the-Counter Human Drug Products (Final Rule) |journal=Federal Register |date=November 4, 1998 |volume=63 |issue=213 |pages=59463–59471 |access-date=January 25, 2018 |archive-url=https://web.archive.org/web/20170201023317/http://www.fda.gov/ohrms/dockets/98fr/110498a.txt |archive-date=February 1, 2017 |url-status=live}}</ref>
A number of [[Copycat crimes|copycat]] attacks involving Tylenol and other products (see [[Stella Nickell]] for information on the [[1986]] [[Excedrin]] tampering murders) ensued during the following years. One of these incidents occurred in the Chicago area; unlike Tylenol, it actually forced the end of the product affected by the hoax, [[Encaprin]], from [[Procter & Gamble]]. However, the incident did inspire the pharmaceutical, food, and consumer product industries to develop [[tamper-resistant]] packaging, such as [[induction seal]]s, and improved [[quality control]] methods. Moreover, product tampering was made a federal crime.


23-year-old Diane Elsroth died in [[Yonkers, New York]], after ingesting "Extra-Strength Tylenol" capsules laced with cyanide.<ref name=“Cawthorne”>{{cite book |last1=Cawthorne |first1=Nigel |title=The Mammoth Book of Killers at Large |date=2011 |publisher=C & R Crime |location=United Kingdom |isbn=9780786719747 |pages=54}}</ref><ref>{{cite news |url=https://www.nytimes.com/1986/02/14/nyregion/2d-tainted-bottle-of-tylenol-found-by-investigators.html |title=2nd Tainted Bottle of Tylenol Found by Investigators |first=Michael |last=Norman |date=February 14, 1986 |volume=135|issue=46685| page=B2 |work=The New York Times |access-date=January 25, 2018 |archive-url=https://web.archive.org/web/20180126012927/http://www.nytimes.com/1986/02/14/nyregion/2d-tainted-bottle-of-tylenol-found-by-investigators.html |archive-date=January 26, 2018 |url-status=live}}</ref>
Additionally, the tragedy prompted the pharmaceutical industry to move away from capsules, which were easy to contaminate as a foreign substance could be placed inside without obvious signs of tampering. Within the year, the [[Food and Drug Administration]] introduced more stringent regulations to avoid product tampering. This led to the eventual replacement of the caplet with the solid "capsule", a tablet made in the shape of a caplet, as a drug delivery form and to the addition of [[tamper-evident]] safety-seals to bottles of many sorts.


[[Excedrin (brand)|Excedrin]] capsules in Washington state were tampered with, resulting in the deaths of Susan Snow and Bruce Nickell from cyanide poisoning and the eventual arrest and conviction of Bruce Nickell's wife, [[Stella Nickell]], for her intentional actions in the crimes connected to both murders.<ref name="BosGlobe">{{cite news |url=http://www.highbeam.com/doc/1P2-8061375.html |archive-url=https://web.archive.org/web/20160307103507/https://www.highbeam.com/doc/1P2-8061375.html |url-status=dead |archive-date=March 7, 2016 |title=Woman Guilty of Killing 2 in Poisoned Excedrin Case |work=The Boston Globe | via=HighBeam Research| access-date=May 10, 2012 |author=Tibbits, George |location=Seattle, Washington}}</ref>
==In pop culture==
The Tylenol crisis has been referenced in many films and books. It has also been used as a basis to spread [[urban legend]]s about poison in kids' candy at [[Halloween]] and other poisoned foods or drinks purchased by consumers.


That same year, [[Procter & Gamble]]'s [[Encaprin]] was recalled after a spiking hoax in Chicago and Detroit that resulted in a precipitous sales drop and a withdrawal of the pain reliever from the market.<ref>{{cite news |url=https://www.wired.com/medtech/drugs/multimedia/2008/10/gallery_retired_drugs?slide=11&slideView=4 |title=Retired Drugs: Failed Blockbusters, Homicidal Tampering, Fatal Oversights |date=October 1, 2008 |work=Wired.com}}</ref>
In the 1999 film ''[[The Insider (film)|The Insider]]'', [[Russell Crowe]]'s character, [[Jeffrey Wigand]], explains the incident to [[Al Pacino]]’s character while discussing Johnson & Johnson's corporate responsibility and contrasting that with the seeming non-existence of social responsibility of his current employer, a large tobacco company, [[Brown and Williamson]].


In 1991 in Washington state, Kathleen Daneker and Stanley McWhorter were killed from two cyanide-tainted boxes of [[Sudafed]], and Jennifer Meling went into a coma from a similar poisoning but recovered shortly thereafter. Jennifer's husband, Joseph Meling, was convicted on numerous charges in a federal [[Seattle, Washington|Seattle]] court regarding the deaths of Daneker and McWhorter and the attempted murder of his wife, who was abused during the Melings' marriage. Meling was sentenced to [[life imprisonment]] and lost an appeal for a retrial.<ref>{{Cite news|title=Man Guilty of Killing Two in Sudafed Tampering|url=https://www.nytimes.com/1993/04/04/us/man-guilty-of-killing-two-in-sudafed-tampering.html|newspaper=[[New York Times]]|date=4 April 1993|access-date=3 May 2022}}</ref><ref>{{cite web |url=https://www.spokesman.com/stories/1997/apr/17/judge-refuses-to-order-retrial-in-sudafed-case/ |website=The Spokesman Review|title=Judge Refuses To Order Retrial In Sudafed Case Convicted Robber's Confession Found To Be 'Totally Incredible'|date=April 17, 1997|access-date=May 3, 2022}}</ref>
The incident was alluded to in the "[[Last Laugh (CSI episode)|Last Laugh]]" episode of ''[[CSI: Crime Scene Investigation]]'' in which the team investigates two deaths caused by drinking water from bottles which have been tampered with.


In 1986, [[University of Texas]] student Kenneth Faries was found dead in his apartment after succumbing to cyanide poisoning.<ref>{{Cite web|url=https://www.upi.com/Archives/1986/05/29/A-University-of-Texas-chemistry-student-whose-body-was/1084517723200/|title=A University of Texas chemistry student whose body was...|website=UPI|access-date=2019-07-24|archive-url=https://web.archive.org/web/20190326112844/https://www.upi.com/Archives/1986/05/29/A-University-of-Texas-chemistry-student-whose-body-was/1084517723200/|archive-date=March 26, 2019|url-status=live}}</ref> Tampered [[Anacin]] capsules were determined to be the source of the cyanide found in his body. His death was ruled as a homicide on May 30, 1986.<ref>{{cite news|agency=[[United Press International]]|work=Chicago Tribune|url=https://www.chicagotribune.com/news/ct-xpm-1986-05-30-8602090955-story.html|title=Cyanide Death Called a Homicide |date=May 30, 1986|access-date=March 26, 2019|url-status=live|archive-date=March 26, 2019 |archive-url=https://web.archive.org/web/20190326112846/https://www.chicagotribune.com/news/ct-xpm-1986-05-30-8602090955-story.html}}</ref> On June 19, 1986, the AP reported that the Travis County Medical Examiner ruled his death a likely suicide. The FDA determined he obtained the poison from a lab in which he worked.<ref>{{Cite web|date=1986-06-19|title=Student's Death by Cyanide Ruled Suicide|website=Los Angeles Times |url=https://www.latimes.com/archives/la-xpm-1986-06-19-mn-12346-story.html|url-status=live|access-date=2021-04-27|archive-url=https://web.archive.org/web/20200204141306/https://www.latimes.com/archives/la-xpm-1986-06-19-mn-12346-story.html |archive-date=February 4, 2020}}</ref>
The incident was also alluded to in an episode of ''[[Numb3rs]]'' called "[[Toxin (Numb3rs episode)|Toxin]]," in which over-the-counter medicines made by a leading pharmaceutical company were poisoned by a disgruntled former employee. The poison used was a drug called Primalect.


===Johnson & Johnson response===
In the [[Thomas Harris]] novel ''[[The Silence of the Lambs (novel)|Silence of the Lambs]]'', Jack Crawford mentions the Tylenol crisis, saying "I have to retire in two years. If I find [[Jimmy Hoffa]] and the Tylenol Killer, I'll still have to hang it up."
Johnson & Johnson received positive coverage for its handling of the crisis; for example, an article in ''[[The Washington Post]]'' said, "Johnson & Johnson has effectively demonstrated how a major business ought to handle a disaster". The article further stated that "this is no [[Three Mile Island accident]] in which the company's response did more damage than the original incident", and applauded the company for being honest with the public.<ref>{{cite news | newspaper = The Washington Post | first = Jerry |last= Knight | date = October 11, 1982 | title = Tylenol's Maker Shows How to Respond to Crisis | page = WB1 | url = https://www.washingtonpost.com/archive/business/1982/10/11/tylenols-maker-shows-how-to-respond-to-crisis/bc8df898-3fcf-443f-bc2f-e6fbd639a5a3/ | access-date = July 6, 2016 | archive-url = https://web.archive.org/web/20160822105938/https://www.washingtonpost.com/archive/business/1982/10/11/tylenols-maker-shows-how-to-respond-to-crisis/bc8df898-3fcf-443f-bc2f-e6fbd639a5a3/ | archive-date = August 22, 2016 | url-status = live }}</ref> In addition to issuing the recall, the company established relations with the Chicago Police Department, the FBI, and the [[Food and Drug Administration]]. This way it could have a part in searching for the person who laced the capsules and they could help prevent further tampering.<ref>{{cite book |last1=Andrews |first1=Robert V. |editor1-last=Heath |editor1-first=Robert |title=Encyclopedia of Public Relations |date=2005 |publisher=SAGE Publications, Inc. |pages=225–226 |doi=10.4135/9781412952545.n105 |chapter=Crisis Communications and the Tylenol Poisonings|isbn=9780761927334 }}</ref> While at the time of the scare the company's market share collapsed from 35 percent to 8 percent, it rebounded in less than a year, a move credited to the company's prompt and aggressive reaction. In November, it reintroduced capsules in a new, triple-sealed package, coupled with heavy price promotions. Within several years, Tylenol regained the highest market share for the over-the-counter analgesic in the US.<ref>{{cite news| url= https://www.nytimes.com/1983/09/17/business/tylenol-s-rapid-comeback.html| title= Tylenol's Rapid Comeback| first= N. R.| last= Kleinfield| newspaper= The New York Times |date=17 September 1983|page=L33 | archive-url= https://web.archive.org/web/20161016134741/http://www.nytimes.com/1983/09/17/business/tylenol-s-rapid-comeback.html |volume= 132 |issue= 45804| archive-date= October 16, 2016| url-status= live}}</ref>


After the recall, Johnson & Johnson subsidiary [[McNeil Consumer Healthcare|McNeil Laboratories]] submitted a claim to its insurance company, Affiliated FM Insurance, for the cost of carrying out the recall, a claim which was later denied. A lawsuit determined that McNeil Laboratories was ultimately not covered because the parent company Johnson & Johnson elected not to buy more expensive recall insurance.<ref>{{cite news |title=McNeil Lab Loses Tylenol Decision |url= https://www.nytimes.com/1985/08/24/business/mcneilab-loses-tylenol-decision.html |work=The New York Times|volume=134 |issue=46511 |date=24 August 1985}}</ref> McNeil sued again in court, further contending that the language of its excess liability insurance policy covered the recall and recall-related expenses. The court hearing that case rejected a claim of liability, stating that the recall "was not caused by liability for the seven deaths; it was at best merely related to the seven deaths in that they served as notice to the plaintiff that the Tylenol remaining on the shelves was potentially harmful."<ref>{{cite news |title=Tylenol-Recall Liability Case |url=https://www.nytimes.com/1986/09/18/business/tylenol-recall-liability-case.html |volume=136|work=The New York Times |issue=46901 |date=18 September 1986}}</ref>
In [[George Carlin]]'s special [[Carlin on Campus]], he mentions the incident, noting, "I'd rather have a headache. At least you figure maybe the headache will go away. That cyanide stuff hangs on."


In 1991, Johnson & Johnson agreed to settle, for an undisclosed sum, all lawsuits against it for the original Chicago area deaths. Robert Kniffin, a spokesman for Johnson & Johnson, stated that "though there is no way we could have anticipated a criminal tampering with our product or prevented it, we wanted to do something for the families and finally get this tragic event behind us."<ref>{{cite news |last1=Wilkerson |first1=Isabel |title=Tylenol Maker Settles in Tampering Deaths |url= https://www.nytimes.com/1991/05/14/us/tylenol-maker-settles-in-tampering-deaths.html |work=The New York Times |date=14 May 1991|volume=140|issue=48600 |page=A15}}</ref>
The social reaction to the event was discussed in the 1982 episode of the [[VH1]] series [[I Love the '80s 3-D|I Love the 80s 3D]].


The crisis management response, taught today as a model of corporate public relations, is chiefly credited to public relations executive Harold Burson.<ref>{{cite news | url=https://www.nytimes.com/2020/01/10/business/media/harold-burson-dead.html | title=Harold Burson, a Giant in Public Relations, Dies at 98 | newspaper=The New York Times | date=January 10, 2020 | last1=McFadden | first1=Robert D. }}</ref>
It has also been mentioned on E!'s 20 Most Shocking Unsolved Crimes


===Pharmaceutical changes===
In a season one episode of [[Law & Order: Criminal Intent]], 'Poison', a murderer adds cyanide to headache tablets and kills seven people, similar to the Tylenol tamperer, albeit in [[New York City]].
The 1982 incident inspired the pharmaceutical, food, and consumer product industries to develop [[tamper-resistant packaging]], such as [[induction seal]]s and improved quality control methods. Moreover, product tampering was made a federal crime.<ref>{{cite web| url = http://www.gpo.gov/fdsys/pkg/USCODE-2010-title18/pdf/USCODE-2010-title18-partI-chap65-sec1365.pdf| title = § 1365. Tampering with consumer products| work = Title 18 – Crimes and Criminal Procedure| pages = 343–345| publisher = United States Government Printing Office| access-date = December 4, 2011| archive-url = https://web.archive.org/web/20150109041208/http://www.gpo.gov/fdsys/pkg/USCODE-2010-title18/pdf/USCODE-2010-title18-partI-chap65-sec1365.pdf| archive-date = January 9, 2015| url-status = live}}</ref> The new laws resulted in [[Stella Nickell]]'s conviction in the Excedrin tampering case, for which she was sentenced to 90 years in prison.<ref name="BosGlobe" />


Additionally, the incident prompted the pharmaceutical industry to move away from capsules, which were easy to contaminate as a foreign substance could be placed inside without obvious signs of tampering. Within the year, the FDA introduced more stringent regulations to avoid product tampering. This led to the eventual replacement of the capsule with the solid "caplet", a tablet made in the shape of a capsule, as a drug delivery form and with the addition of [[tamper-evident]] safety seals to bottles of many sorts.<ref name="PBSNewsHour" />
The 2005 [[Chuck Palahniuk]] novel, '''[[Haunted (novel)|Haunted]]''', mentions the incident in the short story "Product Placement".


===1982 Halloween===
The TV series [[Medium_%28TV_series%29|Medium]] alluded to the Tylenol murders in an episode.
While [[poisoned candy myths|poisoned candy]] being given to [[Trick-or-treating|trick-or-treaters]] at Halloween is rare, the Tylenol incident, which unfolded across October 1982, raised renewed fears of it. Some communities discouraged trick-or-treating for Halloween, and American grocery stores reported that candy sales were down more than 20%.<ref>{{cite news |last1=Victor |first1=Daniel |last2=Ortiz |first2=Aimee |date=October 27, 2021 |title=That Tainted Halloween Candy Myth Just Won't Go Away |url= https://www.nytimes.com/2021/10/27/us/halloween-candy-thc-marijuana.html |work=The New York Times |access-date=October 30, 2021}}</ref>


==See also==
==See also==
* [[List of homicides in Illinois#Multiple homicides|List of multiple homicides in Illinois]]
*[[Tamper resistance]]
* [[List of serial killers by country]]
*[[Tamper-evident]]
* [[List of unsolved murders]]
*[[Packaging]]
* [[Paraquat murders]]

==References==
{{Reflist}}


==Further reading==
==Further reading==
* Bergmann, Joy (November 2, 2000). [http://www.chicagoreader.com/chicago/tylenol-killings-a-bitter-pill/Content?oid=903786 "A Bitter Pill&nbsp;– Someone Killed Seven People by Putting Cyanide in Tylenol Capsules&nbsp;– When James Lewis Was Caught for Writing an Extortion Letter, Prosecutors Appeared To Stop Looking for the Killer&nbsp;– Almost 20 Years Later No One Has Been Convicted of the Murders"]. ''[[Chicago Reader]]''. Retrieved May 19, 2011.
* Wolnik KA, Fricke FL, Bonnin E, Gaston CM, Satzger RD. The Tylenol tampering incident--tracing the source. Anal Chem 1984;56:466A-8A, 470A, 474A. PMID 6711821
* {{Snopes|link=http://www.snopes.com/horrors/poison/tylenol.htm|title=Tylenol Murders}}
* Solomon, Michael (July 13, 2022). [https://medium.com/truly-adventurous/poison-pill-d98f366522a7 "Poison Pill"]. ''[[Medium (website)|Medium]]''. Retrieved July 14, 2022.


==External links==
==External links==
* {{wikibooks inline|Professionalism/Johnson & Johnson's Response to the 1982 Tylenol Poisonings}}
* {{snopes|link=http://www.snopes.com/horrors/poison/tylenol.htm|title=Tylenol Murders}}

* [http://www.crimelibrary.com/terrorists_spies/terrorists/tylenol_murders/ Tylenol "Terrorist"] [[Crime Library]]
{{Portal bar|Chicago|Illinois|Law}}


[[Category:1982 in Illinois]]
{{DEFAULTSORT:Tylenol murders}}
[[Category:History of Chicago]]
[[Category:1982 murders in the United States]]
[[Category:Homicides]]
[[Category:1980s in Chicago]]
[[Category:Pharmacology]]
[[Category:Adulteration]]
[[Category:Unsolved murders]]
[[Category:Mass murder in the United States in the 1980s]]
[[Category:1982 crimes]]
[[Category:Deaths by cyanide poisoning]]
[[Category:1982 in the United States]]
[[Category:Drug safety]]
[[Category:Health disasters in the United States]]
[[Category:Johnson & Johnson]]
[[Category:Mass murder in 1982]]
[[Category:Mass poisoning]]
[[Category:Murder in Chicago]]
[[Category:1980s crimes in Illinois]]
[[Category:Product recalls]]
[[Category:September 1982 events in the United States]]
[[Category:Unsolved mass murders in the United States]]
[[Category:Mass murder in Illinois]]

Latest revision as of 19:27, 18 November 2024

Chicago Tylenol murders
LocationChicago metropolitan area, U.S.
DateSeptember – October 1982
TargetRetail consumers
Attack type
Mass poisoning, mass murder, serial killing
DeathsAt least 7
PerpetratorUnknown
MotiveUnknown

The Chicago Tylenol murders were a series of poisoning deaths resulting from drug tampering in the Chicago metropolitan area in 1982. The victims consumed Tylenol-branded acetaminophen capsules that had been laced with potassium cyanide. Seven people died in the original poisonings, and there were several more deaths in subsequent copycat crimes.

No suspect has been charged or convicted of the poisonings, but New York City resident James William Lewis was convicted of extortion for sending a letter to Tylenol's manufacturer, Johnson & Johnson, that took responsibility for the deaths and demanded $1 million to stop them. The incidents led to reforms in the packaging of over-the-counter drugs and to federal anti-tampering laws.

Deaths and early public-safety efforts

[edit]

On September 28, 1982, 12-year-old Mary Kellerman was hospitalized after consuming a capsule of Extra Strength Tylenol; she died the next day.[1][2] On September 29, six other individuals consumed contaminated Tylenol,[1] including Adam Janus (27), Stanley Janus (25), and Theresa Janus (20), who each took Tylenol from a single bottle.[3][1][2] All six—the Januses, Mary McFarland (31), Paula Prince (35), and Mary Reiner (27)—would ultimately die from consuming the pills.[1][4][5]

Asked to investigate the Januses' deaths, nurse Helen Jensen, Arlington Heights's only public health official, visited the Janus household and discovered a Tylenol bottle with an accompanying receipt indicating it had been purchased the same day.[6][5] Noticing that there were six pills missing, she turned the bottle over to investigator Nick Pishos and reported her suspicion that it was related to the Janus' deaths.[6][5] Pishos called Dr. Edmund R. Donoghue, deputy chief medical examiner for Cook County, who, suspecting that cyanide may be the culprit, asked Pishos to smell the bottle.[6][5] When Pishos smelled an almond-like scent, Donoghue asked the county's chief toxicologist, Dr. Michael Schaffer, to test the capsules, and Schaffer's team determined that four of the 44 remaining capsules from the Janus' bottle contained nearly three times the fatal amount of cyanide.[6] Authorities held a press conference advising the public not to take Tylenol for the time being.[5]

By chance, the bottle of Tylenol that Kellerman used was inventoried by paramedics.[5] Investigators noticed that the Janus bottle and the Kellerman bottle came from the same lot, MC2880, and Johnson & Johnson issued a recall for all Tylenol from that lot.[5][7] But when tainted bottles from other lots were discovered (for example, the pills in Mary McFarland's possession were traced to lots 1910 MD and MB 2738),[8] the recall expanded to cover those lots and any bottle of extra-strength capsules (from any lot) purchased in the Chicago area, making it one of the largest pharmaceutical recalls ever.[7]

A multi-agency investigation found the tampered pills to have been sold or on the shelves at a variety of stores in the Chicago area, including two different Jewel Foods locations (one in Arlington Heights, one in Elk Grove Village); an Osco Drug store (in Schaumburg); a Walgreens and a Dominick's (both in Chicago); and a Frank's Finer Foods (in Winfield).[5][9] One bottle had been purchased but, due to an off scent, not yet used by Linda Morgan, wife of Judge Lewis V. Morgan.[10][11]

In an effort to reassure the public, Johnson & Johnson, the manufacturer of Tylenol, distributed warnings to hospitals and distributors and halted Tylenol production and advertising. After other incidents, like strychnine added to Tylenol bottles in California, a nationwide recall of Tylenol products was issued on October 5, 1982; an estimated 31 million bottles were in circulation, with a retail value of over US$100 million (equivalent to $316 million in 2023).[12] The company also advertised in the national media for individuals not to consume any of its products that contained acetaminophen after it was determined that only these capsules had been tampered with. Johnson & Johnson also offered to exchange all Tylenol capsules already purchased by the public for solid tablets.[13]

Customs at airports outside the U.S. were asking visitors if they brought Tylenol medicine with them.[14]

Police investigation

[edit]

The tainted capsules were found to have been manufactured at two different locations—Pennsylvania and Texas—suggesting that the capsules were tampered with after the product had been placed on store shelves for sale.[15] The police hypothesis was that someone had taken bottles off shelves in local stores of the Chicago area, placed potassium cyanide in some of the capsules, and then placed the packages back on the store shelves to be purchased by unknowing customers. In addition to the five bottles that led to the victims' deaths, a few other contaminated bottles were later discovered in the Chicago area.[2]

In early 1983, at the FBI's request, Chicago Tribune columnist Bob Greene published the address and grave location of the first and youngest victim, Mary Kellerman. The story, written with the Kellerman family's consent, was proposed by FBI criminal analyst John Douglas on the theory that the perpetrator might visit the house or gravesite if they were made aware of their locations. Both sites were kept under 24-hour video surveillance for several months, but the killer did not surface.[16]

A surveillance photo of Paula Prince purchasing cyanide-tampered Tylenol at a Walgreens at 1601 North Wells Street in Chicago was released by the Chicago Police Department. Police believe that a bearded man seen just feet behind Prince may be the killer.[17]

Suspects

[edit]

During the initial investigations, a man named James William Lewis was accused of sending a letter to Johnson & Johnson demanding $1 million to stop the cyanide-induced murders. Upon his arrest, Lewis told authorities how the person behind the attacks may have carried out the killings—by buying Tylenol, adding cyanide to the bottles, and returning them to the store shelves.[18] Lewis was also found to have previously possessed a poisoning book, and, according to a confidential law-enforcement document, his fingerprints were discovered on pages related to cyanide.[19] Lewis denied being responsible for the poisonings, but he admitted to writing the letter, which he said he had worked on for three days.[19] During the trial, his attorneys claimed that Lewis "intended only to focus the attention of the authorities on his wife's former employer."[20] Lewis was convicted of extortion and sentenced to 10 years in prison.[21][22][23] In 2007, authorities determined that the letter had an October 1, 1982, postmark, meaning that, if Lewis's three-day timeline was accurate, he would have begun working on the letter prior to the first news reports concerning the poisonings.[19] When confronted with this information, Lewis recanted his timeline.[19] Court documents released in early 2009 "show Department of Justice investigators concluded Lewis was responsible for the poisonings, despite the fact that they did not have enough evidence to charge him".[24] In January 2010, both Lewis and his wife submitted DNA samples and fingerprints to authorities.[25] Lewis said "if the FBI plays it fair, I have nothing to worry about".[25] The DNA samples did not match any DNA recovered on the bottles.[19] Lewis continued to deny responsibility for the poisonings.[25][24] Lewis died on July 9, 2023, at age 76.[26]

Police also investigated a second man, Roger Arnold, a dock worker at a Jewel-Osco in Melrose Park, who told officers that he possessed potassium cyanide.[27] Bar owner Marty Sinclair, whose establishment Arnold frequented, reported Arnold to the police, saying that Arnold had discussed killing people with a white powder and had become increasingly erratic after his marriage had dissolved.[28] Arnold had worked with victim Mary Reiner's father at a warehouse, and Arnold's wife had been treated at a hospital across the street from the store in which Reiner bought her cyanide-laced pills.[28] A copy of The Poor Man's James Bond, which contained instructions on making potassium cyanide, was found in Arnold's home.[28] Arnold was held several times by the police, but never charged.[28] In the summer of 1983, Arnold, mistaking John Stanisha (a random passerby) for Sinclair, shot and killed Stanisha, a computer consultant and father of three,[29] who was leaving a bar with multiple friends.[30] Arnold was convicted of the killing in January 1984 and served 15 years of his 30-year sentence for second-degree murder, saying in 1996 from prison: "I killed a man, a perfectly innocent person. I had choices. I could have walked away."[29] He died in June 2008.[31] In 2010, Arnold's body was exhumed (and subsequently reburied) so that his femur bone could be removed for DNA testing.[28][32] Arnold's DNA did not match the DNA samples discovered on the bottles.[19]

21st-century investigation efforts

[edit]

In early January 2009, Illinois authorities renewed the investigation. Federal agents searched the home of Lewis in Cambridge, Massachusetts, and seized a number of items.[33] In Chicago, an FBI spokesman declined to comment but said "we'll have something to release later possibly".[34]

In 2010, DNA samples were collected from Lewis and Arnold, whose body was exhumed for that purpose; neither's DNA matched DNA samples found on the tainted bottles.[19]

Law-enforcement officials received a number of tips related to the case coinciding with its 25th anniversary. In a written statement,[35] the FBI explained,

This review was prompted, in part, by the recent 25th anniversary of this crime and the resulting publicity. Further, given the many recent advances in forensic technology, it was only natural that a second look be taken at the case and recovered evidence.

On May 19, 2011, the FBI requested DNA samples from "Unabomber" Ted Kaczynski in connection to the Tylenol murders. Kaczynski denied having ever possessed potassium cyanide.[36] The first four Unabomber crimes happened in Chicago and its suburbs from 1978 to 1980, and Kaczynski's parents had a suburban Chicago home in Lombard, Illinois, in 1982, where he stayed occasionally.[37]

Aftermath

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Copycats

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Hundreds of copycat attacks involving Tylenol, other over-the-counter medications, and other products also took place around the United States immediately following the Chicago deaths.[2][38]

Three more deaths occurred in 1986 from gelatin capsules.[39]

23-year-old Diane Elsroth died in Yonkers, New York, after ingesting "Extra-Strength Tylenol" capsules laced with cyanide.[40][41]

Excedrin capsules in Washington state were tampered with, resulting in the deaths of Susan Snow and Bruce Nickell from cyanide poisoning and the eventual arrest and conviction of Bruce Nickell's wife, Stella Nickell, for her intentional actions in the crimes connected to both murders.[42]

That same year, Procter & Gamble's Encaprin was recalled after a spiking hoax in Chicago and Detroit that resulted in a precipitous sales drop and a withdrawal of the pain reliever from the market.[43]

In 1991 in Washington state, Kathleen Daneker and Stanley McWhorter were killed from two cyanide-tainted boxes of Sudafed, and Jennifer Meling went into a coma from a similar poisoning but recovered shortly thereafter. Jennifer's husband, Joseph Meling, was convicted on numerous charges in a federal Seattle court regarding the deaths of Daneker and McWhorter and the attempted murder of his wife, who was abused during the Melings' marriage. Meling was sentenced to life imprisonment and lost an appeal for a retrial.[44][45]

In 1986, University of Texas student Kenneth Faries was found dead in his apartment after succumbing to cyanide poisoning.[46] Tampered Anacin capsules were determined to be the source of the cyanide found in his body. His death was ruled as a homicide on May 30, 1986.[47] On June 19, 1986, the AP reported that the Travis County Medical Examiner ruled his death a likely suicide. The FDA determined he obtained the poison from a lab in which he worked.[48]

Johnson & Johnson response

[edit]

Johnson & Johnson received positive coverage for its handling of the crisis; for example, an article in The Washington Post said, "Johnson & Johnson has effectively demonstrated how a major business ought to handle a disaster". The article further stated that "this is no Three Mile Island accident in which the company's response did more damage than the original incident", and applauded the company for being honest with the public.[49] In addition to issuing the recall, the company established relations with the Chicago Police Department, the FBI, and the Food and Drug Administration. This way it could have a part in searching for the person who laced the capsules and they could help prevent further tampering.[50] While at the time of the scare the company's market share collapsed from 35 percent to 8 percent, it rebounded in less than a year, a move credited to the company's prompt and aggressive reaction. In November, it reintroduced capsules in a new, triple-sealed package, coupled with heavy price promotions. Within several years, Tylenol regained the highest market share for the over-the-counter analgesic in the US.[51]

After the recall, Johnson & Johnson subsidiary McNeil Laboratories submitted a claim to its insurance company, Affiliated FM Insurance, for the cost of carrying out the recall, a claim which was later denied. A lawsuit determined that McNeil Laboratories was ultimately not covered because the parent company Johnson & Johnson elected not to buy more expensive recall insurance.[52] McNeil sued again in court, further contending that the language of its excess liability insurance policy covered the recall and recall-related expenses. The court hearing that case rejected a claim of liability, stating that the recall "was not caused by liability for the seven deaths; it was at best merely related to the seven deaths in that they served as notice to the plaintiff that the Tylenol remaining on the shelves was potentially harmful."[53]

In 1991, Johnson & Johnson agreed to settle, for an undisclosed sum, all lawsuits against it for the original Chicago area deaths. Robert Kniffin, a spokesman for Johnson & Johnson, stated that "though there is no way we could have anticipated a criminal tampering with our product or prevented it, we wanted to do something for the families and finally get this tragic event behind us."[54]

The crisis management response, taught today as a model of corporate public relations, is chiefly credited to public relations executive Harold Burson.[55]

Pharmaceutical changes

[edit]

The 1982 incident inspired the pharmaceutical, food, and consumer product industries to develop tamper-resistant packaging, such as induction seals and improved quality control methods. Moreover, product tampering was made a federal crime.[56] The new laws resulted in Stella Nickell's conviction in the Excedrin tampering case, for which she was sentenced to 90 years in prison.[42]

Additionally, the incident prompted the pharmaceutical industry to move away from capsules, which were easy to contaminate as a foreign substance could be placed inside without obvious signs of tampering. Within the year, the FDA introduced more stringent regulations to avoid product tampering. This led to the eventual replacement of the capsule with the solid "caplet", a tablet made in the shape of a capsule, as a drug delivery form and with the addition of tamper-evident safety seals to bottles of many sorts.[2]

1982 Halloween

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While poisoned candy being given to trick-or-treaters at Halloween is rare, the Tylenol incident, which unfolded across October 1982, raised renewed fears of it. Some communities discouraged trick-or-treating for Halloween, and American grocery stores reported that candy sales were down more than 20%.[57]

See also

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References

[edit]
  1. ^ a b c d Stacy St. Clair, Christy Gutowski and Kori Rumore (September 30, 2022). "The Tylenol murders: 40 years ago, an infamous Chicago-area crime took these 7 lives". Chicago Tribune.
  2. ^ a b c d e Markel, Howard (September 29, 2014). "How the Tylenol murders of 1982 changed the way we consume medication". PBS NewsHour. Archived from the original on December 6, 2017. Retrieved December 6, 2017.
  3. ^ Savini, Dave (September 29, 2022). "Chicago Tylenol Murders: 3 members of Janus family died in 1982, and pain has passed on to generations". CBS News.
  4. ^ Malcolm, Andrew H. (October 2, 1982). "Two Fireman Spotted A Link". The New York Times. Vol. 132, no. 45454.
  5. ^ a b c d e f g h "Revisiting Chicago's Tylenol Murders". Chicago. September 21, 2012.
  6. ^ a b c d Stacy St. Clair and Christy Gutowski (September 22, 2022). "The Tylenol murders: The story of a 40-year-old unsolved case begins with a terrifying medical mystery". Chicago Tribune.
  7. ^ a b McFadden, Robert D. (October 2, 1982). "Poison— Deaths Bring U.S. Warning on Tylenol Use". The New York Times. Vol. 132, no. 45454. p. A1.
  8. ^ Jack Houston and Jean Latz Griffin (September 22, 2022). "5 deaths tied to pills: Fear killer put cyanide in Tylenol". Chicago Tribune.
  9. ^ Tim Moran (September 28, 2016). "The Tylenol Murders: Still Unsolved After 34 Years". Patch.
  10. ^ Savini, Dave; Assad, Samah; McCann, Rebecca (January 29, 2023). "Tylenol murders: Still looking for clues, investigators order new DNA tests on key evidence". CBS News.
  11. ^ "The woman who bought the eighth known bottle of..." United Press International. October 27, 1982.
  12. ^ Emsley, John (2016). Molecules of Murder: Criminal Molecules and Classic Cases. Royal Society of Chemistry. p. 174. ISBN 978-1-78262-474-5. OCLC 944037436.
  13. ^ Pace, Eric (November 12, 1982). "Tylenol Will Reappear in Triple-Seal Package". The New York Times. Vol. 132, no. 45495.
  14. ^ "Episode 201: The Tylenol Murders (11.18.2022)". Criminal. September 29, 1982. Retrieved November 22, 2022.
  15. ^ Wolnik, Karen A.; Fricke, Fred L.; Bonnin, Evelyn; Gaston, Cynthia M.; Satzger, R. Duane (March 1, 1984). "The Tylenol Tampering Incident". Analytical Chemistry. 56 (3): 466A–474A. doi:10.1021/ac00267a775. S2CID 37119741.
  16. ^ Greene, B. American Beat. Penguin Books (1984), pp. 344–50. ISBN 0140073205
  17. ^ "The trail of The Tylenol Man". Boston.com. February 6, 2009. Archived from the original on March 27, 2019. Retrieved March 27, 2019.
  18. ^ Will Katcher (September 22, 2022). "A Cambridge man might face charges over 1982 Chicago Tylenol deaths". The Republican.
  19. ^ a b c d e f g Christy Gutowski and Stacy St. Clair (September 22, 2022). "Movement in the Tylenol murders: Law enforcement seeks to persuade prosecutors to act on 'chargeable' case". Chicago Tribune.
  20. ^ "Defense Calls Publicity Goal Of Tylenol Extortion Letters". The New York Times. Vol. 133, no. 45844. October 27, 1983.
  21. ^ "Trial Begins for Suspect In Tylenol Extortion". The New York Times. Vol. 133, no. 45834. October 17, 1983.
  22. ^ "Jurors Convict Suspect in $1 Million Tylenol Extortion Plot". The New York Times. Vol. 133, no. 45845. October 28, 1983.
  23. ^ "Tylenol Scare Extortionist Is Given 10-Year Prison Term". The New York Times. Vol. 133, no. 46076. June 15, 1984.
  24. ^ a b "Feds Convinced Lewis Was Tylenol Killer". WCVB-TV. February 12, 2009. Archived from the original on October 30, 2011. Retrieved May 12, 2009.
  25. ^ a b c Lavoie, Denise (January 11, 2010). "Friend: Tylenol Suspect Submits DNA, Fingerprints". ABC News. Associated Press. Archived from the original on December 5, 2014. Retrieved November 29, 2014 – via boston.com.
  26. ^ Goudie, Chuck; Markoff, Barb; Tressel, Christine (July 10, 2023). "James Lewis, only person convicted in connection with Chicago Tylenol murders, found dead: officials". ABC7 Chicago. Retrieved July 11, 2023.
  27. ^ Rebecca McCann (September 28, 2022). "Chicago Tylenol murders 40 years later: Who have investigators identified as suspects or persons of interest?". CBS News.
  28. ^ a b c d e Christy Gutowski and Stacy St. Clair (September 29, 2022). "The Tylenol murders, part 3: Chicago police zero in on a suspect, and the case claims an 8th victim". Chicago Tribune.
  29. ^ a b Hunt, Amber (February 5, 2019). Unsolved Murders: True Crime Cases Uncovered. DK. ISBN 978-1465479716.
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  31. ^ "Tylenol Figure Is Convicted". The New York Times. Vol. 133, no. 45924. Associated Press. January 15, 1984. Archived from the original on March 5, 2016. Retrieved February 6, 2017.
  32. ^ Trisha Rich and Maggie Mendenhall Casey (February 10, 2023). "The Tylenol Murders: Discussing New Evidence in the Unsolved Case" (Podcast). Legal Talk Network.
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  35. ^ Fifis, Fran (February 5, 2009). "Law Enforcement To Review Tylenol Murders". CNN. Archived from the original on April 15, 2009. Retrieved March 7, 2010.
  36. ^ Woolner, Ann (May 19, 2011). "FBI Wants Unabomber's DNA for 1982 Tylenol Poisoning Probe". Bloomberg News. Archived from the original on May 22, 2011. Retrieved May 19, 2011.
  37. ^ "FBI wants to test Unabomber DNA in Tylenol killings". Daily Herald. May 19, 2011. Archived from the original on June 24, 2011. Retrieved June 9, 2011.
  38. ^ Fletcher, Dan (February 9, 2009). "A Brief History of the Tylenol Poisonings". Time. Archived from the original on January 20, 2018. Retrieved January 25, 2018.
  39. ^ "Tamper-Evident Packaging Requirements for Over-the-Counter Human Drug Products (Final Rule)". Federal Register. 63 (213). Food and Drug Administration, United States Department of Health and Human Services: 59463–59471. November 4, 1998. Archived from the original on February 1, 2017. Retrieved January 25, 2018.
  40. ^ Cawthorne, Nigel (2011). The Mammoth Book of Killers at Large. United Kingdom: C & R Crime. p. 54. ISBN 9780786719747.
  41. ^ Norman, Michael (February 14, 1986). "2nd Tainted Bottle of Tylenol Found by Investigators". The New York Times. Vol. 135, no. 46685. p. B2. Archived from the original on January 26, 2018. Retrieved January 25, 2018.
  42. ^ a b Tibbits, George. "Woman Guilty of Killing 2 in Poisoned Excedrin Case". The Boston Globe. Seattle, Washington. Archived from the original on March 7, 2016. Retrieved May 10, 2012 – via HighBeam Research.
  43. ^ "Retired Drugs: Failed Blockbusters, Homicidal Tampering, Fatal Oversights". Wired.com. October 1, 2008.
  44. ^ "Man Guilty of Killing Two in Sudafed Tampering". New York Times. April 4, 1993. Retrieved May 3, 2022.
  45. ^ "Judge Refuses To Order Retrial In Sudafed Case Convicted Robber's Confession Found To Be 'Totally Incredible'". The Spokesman Review. April 17, 1997. Retrieved May 3, 2022.
  46. ^ "A University of Texas chemistry student whose body was..." UPI. Archived from the original on March 26, 2019. Retrieved July 24, 2019.
  47. ^ "Cyanide Death Called a Homicide". Chicago Tribune. United Press International. May 30, 1986. Archived from the original on March 26, 2019. Retrieved March 26, 2019.
  48. ^ "Student's Death by Cyanide Ruled Suicide". Los Angeles Times. June 19, 1986. Archived from the original on February 4, 2020. Retrieved April 27, 2021.
  49. ^ Knight, Jerry (October 11, 1982). "Tylenol's Maker Shows How to Respond to Crisis". The Washington Post. p. WB1. Archived from the original on August 22, 2016. Retrieved July 6, 2016.
  50. ^ Andrews, Robert V. (2005). "Crisis Communications and the Tylenol Poisonings". In Heath, Robert (ed.). Encyclopedia of Public Relations. SAGE Publications, Inc. pp. 225–226. doi:10.4135/9781412952545.n105. ISBN 9780761927334.
  51. ^ Kleinfield, N. R. (September 17, 1983). "Tylenol's Rapid Comeback". The New York Times. Vol. 132, no. 45804. p. L33. Archived from the original on October 16, 2016.
  52. ^ "McNeil Lab Loses Tylenol Decision". The New York Times. Vol. 134, no. 46511. August 24, 1985.
  53. ^ "Tylenol-Recall Liability Case". The New York Times. Vol. 136, no. 46901. September 18, 1986.
  54. ^ Wilkerson, Isabel (May 14, 1991). "Tylenol Maker Settles in Tampering Deaths". The New York Times. Vol. 140, no. 48600. p. A15.
  55. ^ McFadden, Robert D. (January 10, 2020). "Harold Burson, a Giant in Public Relations, Dies at 98". The New York Times.
  56. ^ "§ 1365. Tampering with consumer products" (PDF). Title 18 – Crimes and Criminal Procedure. United States Government Printing Office. pp. 343–345. Archived (PDF) from the original on January 9, 2015. Retrieved December 4, 2011.
  57. ^ Victor, Daniel; Ortiz, Aimee (October 27, 2021). "That Tainted Halloween Candy Myth Just Won't Go Away". The New York Times. Retrieved October 30, 2021.

Further reading

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