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{{short description|Telephone conversation describing sex activities}}
'''Phone sex''' is a type of [[virtual sex]] that refers to [[sexually explicit]] conversation between two or more persons via telephone, especially when at least one of the participants [[masturbate]]s or engages in sexual fantasy. Phone sex conversation may take many forms, including (but not limited to): guided, narrated, and enacted suggestions; sexual anecdotes and confessions; candid expression of sexual feelings or [[love]]; and discussion of very personal and sensitive sexual topics.
{{refimprove article|date=January 2007}}
[[File:Phone box prostitute calling cards 1.jpg|thumb|230px|Advertisements for [[sexual services]] posted in a phone box, as was common in the UK before the Internet]]
'''Phone sex''' is a conversation between two or more people by means of the [[telephone]] which is sexually explicit and is intended to provoke [[sexual arousal]] in one or more participants. As a practice between individuals temporarily separated, it is as old as [[dial telephone]]s, on which no [[Switchboard operator|operator]] could eavesdrop. In the later 20th century businesses emerged offering, for a fee, sexual conversations with a phone [[sex worker]].


Phone sex takes imagination on both individuals' part, as each party imagines [[virtual sex]]. The [[Dirty talk|sexually explicit conversation]] takes place between two or more persons via telephone, especially when at least one of the participants either masturbates or engages in [[sexual fantasy]].
Phone sex exists both in the context of intimate relationships, e.g. among distanced [[lover]]s, and as a commercial transaction between a paying customer and a paid professional.


Phone sex conversation may take many forms, including: guided fantasy, sexual sounds, narrated and enacted suggestions, sexual anecdotes and confessions, candid expression of sexual fantasies, feelings, or love, or discussion of personal and sensitive sexual topics. Once means of transmitting payment were developed, phone sex turned into primarily a commercial activity, with customers and sellers.
==Phone sex services==
===Phone sex workers and patrons===


== As a substitute for physical intimacy ==
A phone sex worker is a type of [[sex worker]] and [[erotic actor]], sometimes referred-to as "phone actor", "fantasy artist", "adult phone entertainer", "audio erotic performer", or any one of dozens of other monikers. The most valued attributes of a phone sex professional are his or her [[voice]], [[acting]] and/or [[sexual roleplay]] skills, along with the experienced ability to discern and respond appropriately to a broad spectrum of customer requests.
Phone sex does not involve physical contact between those participating in it. Couples may choose to engage in phone sex when the inconvenience of distance makes [[physical intimacy]] impossible.<ref>{{cite web
| first=Lizzie
| last=Zucker Saltz
| title=Crafting Romance
| url=http://athica-archive.com/exhibit.php?ID=34&action=More
| website=Athens Institute for Contemporary Art
| access-date=20 November 2014
| date=2009
| quote=Certainly one of the reasons that long-distance relationships are so difficult to maintain is due to the physical separation that no advance in communication technologies has yet been able to reconcile.
| archive-url=https://web.archive.org/web/20141129060648/http://athica-archive.com/exhibit.php?ID=34&action=More
| archive-date=29 November 2014
| url-status=dead
}}</ref>


Due to the potential for emotional intimacy between those who have engaged in phone sex, it is a matter of some debate whether phone sex is to be considered [[infidelity]] when involving a person outside of a committed [[personal relationship]]. Nevertheless, phone sex should not be confused with [[prostitution]] wherein money is exchanged for in-person sexual services or physical interaction.
Contrary to popular belief, phone sex workers rarely masturbate during a client session; rather, they may vocally simulate masturbation, sexual intercourse, and/or engage in [[sexual roleplaying]] scenarios catering to the particular [[sexual fetish]] or request of the client. Often these requests involve [[taboo]] topics that paying customers cannot engage in during [[real life]] sexual encounters due to moral and legal ramifications, lack of physical ability, or the fear of social [[stigma]]. Phone sex operators or companies may, by policy or discretion, refuse to entertain certain requests. Many other services accommodate the extreme [[taboo]] market by using signifying phrases in their advertising such as “no taboos” or “no restrictions.” It is always in the best interest of a caller to inquire regarding a company or operator’s policies on controversial or extreme topics prior to rendering payment or engaging in a fantasy session of that nature. Phone sex and the phone sex worker thus provide a semi-anonymous outlet for such unconventional inclinations with little or no consequence beyond the fee involved in the exchange.


==As a business==
The most obvious purpose of commercial phone sex may seem to be to provide people with a live masturbation aid, but a select clientele relies on phone sex as a vehicle for revealing intimate thoughts and feelings to a neutral stranger. Phone sex patrons are overwhelmingly male, and for many of these men it is important for their confessor to be a woman, especially when their confessions involve [[Domination and submission|BDSM]] roles, [[cross-dressing]], [[Pegging (sexual practice)|pegging]], [[infantilism]] or [[homosexual]] [[Sexual fantasy|fantasies]]. It is not uncommon for people to resort to phone sex as an alternative to revealing their secret desires to a [[Therapy|therapist]], [[significant other]], or friend.
{{Globalize|section|USA|2name=the United States|date=May 2017}}


===Origin===
In effect, the phone sex worker is a [[surrogate]] called upon to serve in various roles or capacities specific to each client. In certain cases, a patron may not need a confidant for sexual stimulation, but may simply wish to hear another person's voice, or want to fulfill some other need, such as a sense of nurturing, sympathy, camaraderie, or other form of [[emotional intimacy]].
The editor of ''[[High Society (magazine)|High Society]]'' magazine, [[Gloria Leonard]], is credited with being one of the first people to use "[[976 numbers]]", then "[[900 numbers]]" for promotional purposes and soon as a revenue stream in the [[adult industry]].<ref name="avn_20140202">{{cite journal
| url=http://business.avn.com/articles/video/The-Adult-Industry-Remembers-Gloria-Leonard-1940-2014-548396.html
| title=The Industry Remembers Gloria Leonard
| journal=Adult Video News
| volume=30
| issue=3
| pages=22–23, 112
| date=2 February 2014
| access-date=8 March 2014
| first=Mark
| last=Kernes
| archive-date=25 December 2018
| archive-url=https://web.archive.org/web/20181225231518/https://avn.com/business/articles/video/the-adult-industry-remembers-gloria-leonard-1940-2014-548396.html%20
| url-status=live
}}</ref> Leonard recorded her own voice informing callers of the contents of the next issue of ''High Society'' magazine before its publication. Later she recorded others such as [[Annie Sprinkle]] "[[Dirty talk|talking sexy]]". Leonard convinced magazine owner Carl Ruderman to purchase more of these numbers and the business began to be successful using the magazine to promote the service.<ref name="avn_20140202" /> Leonard herself was surprised at the success of the numbers.


=== Operation ===
Phone sex services primarily market to men or women of a particular [[sexual orientation]], and focus on mainstream sexual experiences. Specialized companies also cater to clients who have a certain sexual predilection (e.g., [[zoophilia]], [[coprophilia]], [[Domination and submission|domination/submission]], humiliation) or an erotic interest in a specific group (nurses, firemen, college students, older/younger figures, ethnic minorities, etc.) It is not at all unusual for a phone sex service to employ a staff of phone sex performers to meet both mainstream and exotic customer requests. The panoply of specialized phone sex services available and the vast variety of sexual topics submitted to phone sex workers, reflect the incredibly broad spectrum of [[human sexual behavior]], and are indicative of the general need for a sociosexual outlet which [[mainstream]] society often fails to provide.
Originally phone sex services consisted of a managed network of dispatchers (live or automated) and erotic performers. Performers would come to a studio where they received a cubicle, coaching, and cash incentives to keep callers on the line longer. This is the world portrayed in [[Spike Lee]]'s movie about phone sex, ''[[Girl 6]]''. At that time independent phone sex was more dangerous, as Lee's movie portrays.{{citation needed|date=September 2024}}


With the progress of technology it became more practical, convenient, and economical for providers to work out of their homes. Human dispatchers answered the advertised phone numbers, processed payment via [[credit card]], decided which of the available performers best matched the clients' fantasy, and connected the client with the provider. The caller could not see the performer's number. Either could hang up, though some services put economic pressure on providers not to do so.{{citation needed|date=September 2024}}
Depending on the service and the method of calling, phone sex can be very expensive.


Originally, per-minute billing was provided by phone companies. In the United States this billing was facilitated by the use of 976 and later 900 premium-rate numbers. Some services tried to keep the caller aroused but short of orgasm so the caller would spend more money; this tactic is still in use by some providers. When public pressure forced the phone companies to stop providing this service to sex workers, a transition was made to pre-paid blocks of time. The incentives for providers were then reversed: rather than earning money from keeping the customer on the line, they earned more from bringing the caller to orgasm quickly so the provider could move on rapidly to another call. Unused minutes were rarely usable if the customer called again.{{citation needed|date=September 2024}}
===Phone sex as a business===
{{limitedgeographicscope}}


Once the Internet had become relatively mature, the sale of any sexual service not involving a minor could be made to anyone not a minor. Software platforms were custom written to handle money collection and transfer, connecting caller and performer though neither could see anything but the platform's phone number, and metering the connection. Details vary significantly from one platform to another, but the provider may be given a personal page on the platform to use however the performer wishes. Big platforms as of 2016 are Niteflirt, TalktoMe, and My Phone Site;{{citation needed|date=July 2016}} the latter also includes provision by which a manager, with the consent of the providers, could have a [[virtuality|virtual]] shop with many providers under them. Non-US customers were courted. Customers had a variety of payment options, and pages of providers to choose from, sometimes with voice samples available. The seller provides the picture, description, and sets the price, a percentage of which is kept by the platform. In the sex industry, similar platforms emerged facilitating the selling of used panties and other odoriferous garments. "Cam" video sessions also emerged, in which the caller can pay to direct the provider's actions on video. For a higher fee, the caller can have a private connection in which no one can see the caller or provider except each other.<ref>{{cite encyclopedia
Most of today's phone sex services are a managed network of dispatchers (live or automated) and erotic performers who process payment information, verify the legal age of their clients, and perform calls in their own homes on their own telephone lines. The vast majority of modern services use [[toll-free]] numbers whereby clients can dial up to request a call with a particular performer using [[credit cards]], [[Automated Clearing House]] systems, and a variety of other billing methods. There are still some services that rely upon premium-rate telephone numbers (e.g. 976 and [[900 numbers]]) for billing purposes, although this practice has been largely abandoned due to the high rate of fraud associated with these lines. As a direct result, most telephone companies allow their customers to block outgoing calls to premium-rate telephone numbers. In 1996, the FCC changed regulations on [[900 numbers]] to address abuse of these services by minors and fraud concerns.
|first=Daniel
|last=Eisenberg
|author-link=:es:Daniel Eisenberg
|contribution=Pasado, presente y perspectivas del teléfono erótico (Past, Present, and Future of Phone Sex
|title=El cortejo de Afrodita. Ensayos sobre literatura hispánica y erotismo [Actas del Segundo Coloquio Internacional de Erótica Hispana]
|series=Analecta Malacitana, anejo 11
|location=[[Málaga, Spain]]
|year=1997
|pages=105–114
|contribution-url=http://users.ipfw.edu/jehle/deisenbe/encyclopedia/telefono.pdf
|archive-url=https://web.archive.org/web/20180612142948/http://users.ipfw.edu/jehle/deisenbe/encyclopedia/telefono.pdf
|archive-date=June 12, 2018}}</ref>


==== United States ====
Like other [[Sex industry|sex industries]], the phone sex industry has taken on new dimensions in the Internet age. There is an ever-growing community of independent phone sex operators who engage in self-promotion. This self-promotion can involve a personalized website where the phone sex performer lists their specialties and services, various methods of advertising (via the traditional methods listed below, or on organized third-party network sites that provide a basic level of privacy for performer and client alike) and/or surfing of sexually themed chat rooms for interested clients. This increase in independent operators is largely due to the fact that information regarding the business is being filtered to the mainstream public. The once close-lipped industry, traditionally inaccessible to amateurs is experiencing a demystification period and resource sites, community forums, and reference materials are more readily available.


By the end of the 1980s, nearly all of the major local phone companies in the United States, plus the major long-distance carriers, were actively involved in the phone sex business. The telephone companies would provide billing services for phone sex companies. Typically the telephone companies would bill callers to phone sex lines and then remit 45% of the money collected to the performers. The telephone companies placed the chat line charges on a customer's local phone bill. If a customer disputed a charge, the telephone company would usually refund the charge but block the caller from calling any other phone sex lines.{{cn|date=November 2018}} In 1988, the American phone sex industry generated an estimated $54 million annually (for both producers and telecommunications providers), according to the Information Industry Bulletin.<ref>{{cite news |quote=Commission officials estimated that Audio Enterprises collected $250,000 in revenue over a two-year period. Altogether, the dial-a-porn industry produces about $54 million annually in revenue for those who provide the messages and for telephone companies, according to the Information Industry Bulletin. |newspaper=[[The New York Times]] |url=https://www.nytimes.com/1988/11/08/us/dial-a-porn-company-to-pay-a-50000-fine.html |title='Dial-a-Porn' Company to Pay a $50,000 Fine |author=The Associated Press |date=November 8, 1988 |author-link=The Associated Press |access-date=November 12, 2018 |archive-date=November 12, 2018 |archive-url=https://web.archive.org/web/20181112230558/https://www.nytimes.com/1988/11/08/us/dial-a-porn-company-to-pay-a-50000-fine.html |url-status=live }}</ref> In the 1990s and into the 2000s [[American Telnet]] was one of the largest phone sex companies in the US. <ref>{{Cite web |title=$39 Million For Consumer Redress in American TelNet Settlement |author= |work=Federal Trade Commission |date= 10 June 1999|access-date=23 November 2021 |url= https://www.ftc.gov/news-events/press-releases/1999/06/39-million-consumer-redress-american-telnet-settlement}}</ref>
Phone sex service providers typically [[Advertising|advertise]] their services in [[men's magazines]], in [[Pornography|pornographic]] [[magazine]]s and videos, on late-night [[cable television]], and [[online]]. These [[advertising]] methods almost invariably target men, the primary consumers of phone sex services.


In 2002 profits from phone sex were estimated at one billion dollars a year.<ref>{{cite news|author=Helena Echlin|title=How I became a 'call' girl|url=https://www.theguardian.com/world/2002/jun/03/gender.uk|newspaper=The Guardian|date=3 June 2002|access-date=16 June 2016|archive-date=17 August 2016|archive-url=https://web.archive.org/web/20160817160625/https://www.theguardian.com/world/2002/jun/03/gender.uk|url-status=live}}</ref> In 2007 the group [[Citizens for Responsibility and Ethics in Washington]] estimated that phone sex earned U.S. telephone companies close to $500 million per year.<ref>{{cite news
In the past it was widely believed that phone sex services engaged in shoddy age and billing verification practices due to that fact that people often complained to telephone and credit card companies they didn't recognize the charges for these adult services. This was especially true when premium-rate telephone numbers were widely utilized by the industry. Often such charges were blamed on children illegally accessing the services, or other fraudulent sources.
| url=https://books.google.com/books?id=GQoAAAAAMBAJ&q=%22phone+sex%22+million&pg=PA50
| journal=CIO
| title=Red Lights, Big Names: Under any light, money is still green
| pages=49–52
| date=15 June 2007
| access-date=27 June 2015
| first=Ben
| last=Worthen
| archive-date=5 November 2021
| archive-url=https://web.archive.org/web/20211105101635/https://books.google.com/books?id=GQoAAAAAMBAJ&q=%22phone+sex%22+million&pg=PA50
| url-status=live
}}</ref> By 2007 Verizon and MCI had merged and only a few phone sex companies remained active as a result; Verizon, Sprint, and AT&T were the only carriers still providing billing services to these companies. Verizon provided billing services to calls made in Massachusetts, Rhode Island and Maine. AT&T and MCI offered nationwide collection services, with a cap of $50 per call.<ref name="cnet_20060106">{{cite web| url=http://news.cnet.com/Verizon-closes-book-on-MCI-merger/2100-1037_3-6003498.html| title=Verizon closes book on MCI merger| website=CNET| first=Marguerite| last=Reardon| date=6 January 2006| access-date=27 June 2015| archive-date=16 December 2013| archive-url=https://web.archive.org/web/20131216164031/http://news.cnet.com/Verizon-closes-book-on-MCI-merger/2100-1037_3-6003498.html| url-status=live}}</ref>


The vast majority of modern services in the United States use [[toll-free]] numbers whereby clients can dial up to request a call with a particular performer using credit cards, [[ACH Network]] systems, and a variety of other billing methods. There are still some services that rely upon premium-rate telephone numbers for billing purposes, although this practice has been largely abandoned due to the high rate of fraud associated with these lines and the inability to dial 900 and 976 lines from cellular phones. As a direct result, most telephone companies allow their customers to block outgoing calls to premium-rate telephone numbers. In 1996, the FCC changed regulations on 900 numbers to address abuse of these services by minors and fraud concerns.
More often than not, however, these reports were the result of customers who felt embarrassed when the charges appeared in print, who did not wish to reveal their activity to a [[significant other]] or who simply did not wish to pay the charges they had incurred. Today, however, to remain in good standing with their billing processors, most phone sex services are required to take extra care to verify proper billing identities and customer ages. However, the reputation as an outlet for fraudulent activity has remained with the phone sex industry (as with other types of sex industry professions), causing many credit card issuers and billing processors to reject or revoke phone sex businesses for merchant accounts, even where no history of fraud exists. This [[social stigma]] is furthered by occurrences on record in which public figures have suffered [[scandal]] and career damage when their phone sex activities were disclosed.


Independent phone sex operators engage in self-promotion. This self-promotion can involve a personalized website where the phone sex performer lists their specialties and services, engaging prospects in social media, various methods of advertising, or surfing of sexually themed chat rooms for interested clients.
==Phone sex as a type of virtual sex==
Phone sex does not involve physical contact between parties. Couples may choose to engage in phone sex when the inconvenience of distance makes [[physical intimacy]] inopportune.


Phone sex service providers typically advertise their services in [[men's magazines]], in [[Pornography|pornographic]] magazines and videos, on late-night [[cable television]], and [[online]]. Some phone sex services use state-of-the-art customer acquisition techniques such as active [[database marketing]] to reach potential clients. These advertising methods almost invariably target men, the primary consumers of phone sex services. Some providers advertise on third-party network sites that allow privacy for the provider and the customer.
[[Technology|Technologically]], phone sex is the older cousin of [[cybersex]] and sexual [[bluechat]] ([[text messaging]] via [[Bluetooth]]); however, unlike phone sex, it is unusual for someone to pay for these experiences.


The major phone sex and adult chat lines spend millions of dollars in advertising every month. Thanks to technology, their marketing departments can track the effectiveness of their advertising campaigns by assigning unique phone numbers to each advertising campaign, regardless if it includes TV, print, online or a combination of all these. Unique numbers might either be toll-free 1-800 numbers or local access numbers in order to accommodate callers who have been targeted in a local advertising campaign. Phone sex services will usually list all the local numbers on their websites. Assigning unique phone numbers to each advertising channel allows phone chat companies to measure not only the number of calls that each channel generates but also the price per call, conversion rate, and return on investment. This information can be further analyzed to determine key insights such as the most and least profitable caller's demographics, best and worst times to advertise, and ultimately which advertising channels to invest more in and which ones to cut.
Due to the potential for emotional intimacy between those who have engaged in phone sex, it is a matter of some debate whether phone sex is to be considered a form of [[infidelity]] when involving a person outside of a committed [[personal relationship]]. Nevertheless, phone sex should not be confused with [[prostitution]] wherein money is exchanged for [[Real life|real-life]] sexual services or physical interactions.

==== United Kingdom ====
Phone sex lines appeared in the UK in the 1980s using [[premium-rate telephone number]]s for adult services with sexual content, with many of the lines playing tape recordings. The phone sex market in the UK is closely linked to the pornographic magazine market, and advertising for such services often provides a vital element of a magazine's revenue. Up to a quarter of the page length of some magazines was devoted to such advertisements.<ref name=C&S>{{cite book|title=Encyclopedia of Contemporary British Culture|url=https://books.google.com/?%22#v=onepage&q=%22readers%20wives%22&f=false|date=2013|publisher=Routledge|editor1=Peter Childs|editor2=Michael Storry|isbn=9781134755554|page=537|access-date=2020-04-05|archive-date=2021-11-05|archive-url=https://web.archive.org/web/20211105101623/https://books.google.com/?%22#v=onepage&q=%22readers%20wives%22&f=false|url-status=live}}</ref> The sexual themes covered by phone sex lines included [[Kink (sexuality)|kinky]] sexual practices that could not be shown graphically in magazines due to the country's obscenity laws.<ref>{{cite book|title=International Exposure: Perspectives on Modern European Pornography, 1800-2000|chapter-url=https://books.google.com/books?id=qsHmMoq-gK0C&pg=PA161|editor-first=Lisa Z.|editor-last=Sigel|publisher=Rutgers University Press|date=2005|isbn=9780813535197|page=161|chapter=A Perfectly British Business: Stagnation, Continuities, and Change on the Top Shelf|first=Clarissa|last=Smith}}</ref>

Advertising in newspapers, which had been common in the 1980s, was ended as a result of regulatory changes in 1994 which restricted advertisements to top-shelf adult magazines. At the same time rules were introduced requiring the user to proactively opt in by requesting a pin number. This dramatically reduced the number of calls, and the proportion of the income generated by premium-rate telephone numbers which was associated with adult services fell from 18% in 1992 to 1% in 1996. During the 1990s many companies began to re-route their traffic abroad in an attempt to circumvent the regulations. The industry took to operating from 40 countries worldwide, commonly Guyana and the Caribbean. In 1995 the income generated in this way was $2 billion. The regulations also led to an increase in the use of live call-back services paid by credit cards, which did not fall under the regulator's jurisdiction because they did not use premium-rate numbers.<ref>{{cite news|title=Sex|newspaper=The Independent|date=6 September 1996|access-date=16 June 2016|author=Lesley Gerard|url=https://www.independent.co.uk/life-style/sex-1362202.html|archive-date=8 May 2016|archive-url=https://web.archive.org/web/20160508225541/http://www.independent.co.uk/life-style/sex-1362202.html|url-status=live}}</ref>

By 2009 the proportion of the UK population that had used phone sex lines was 45%, according to a survey by [[Durex]]. Most phone sex workers were recruited through word of mouth or the internet as the companies were widely forbidden from advertising in mass media. According to a [[BBC]]-commissioned investigation, twice as many university students worked for phone sex lines in 2013 as did in 2011.<ref>{{cite web|title=Students and phone sex: 'Why not work as a phone sex operator and pay your way through University'|url=http://helpmeinvestigate.com/education/2013/05/students-and-phone-sex-why-not-work-as-a-phone-sex-operator-and-pay-your-way-through-university/|website=Help Me Investigate|author=Nicole Froio|access-date=16 June 2016|archive-date=13 May 2016|archive-url=https://web.archive.org/web/20160513045805/http://helpmeinvestigate.com/education/2013/05/students-and-phone-sex-why-not-work-as-a-phone-sex-operator-and-pay-your-way-through-university/|url-status=live}}</ref> The industry's regulatory body [[Phone-paid Services Authority]] (formerly ICSTIS and PhonePayPlus) monitors and enforces specific community standards in terms of content and price for premium rate numbers.

=== Legality ===

The legality of phone sex businesses was challenged by the U.S. Federal government in July 1988 with the passage of the [[Telephone Decency Act]], which made it a crime to use a "telephone ... directly or by recording device" to make "any obscene or indecent communication for commercial purposes to any person," punishable by a $50,000 fine or six months in prison." At the time the [[Federal Communications Commission]] (FCC) was responsible for policing 900 numbers for obscenity and indecency.<ref name="avn_20140202" />

Sable Communications of California filed suit against the FCC in federal court to overturn the Telephone Decency Act. On July 19, 1988, U.S. District Judge [[A. Wallace Tashima]] ruled that "the prohibition against 'indecent speech' on 900-number recordings was unconstitutional, though its ban on 'obscene speech' could stand."<ref name="avn_20140202" />

On June 23, 1989, the [[U.S. Supreme Court]] ruled that obscene speech, even in commercial telephone calls, was not protected, though indecent speech was. [[Justice Byron White]] wrote for the high court's majority
{{quote|There is no constitutional barrier under ''[[Miller v. California|Miller]]'' to prohibiting communications that are obscene in some communities under local standards even though they are not obscene in others." "Sable, which has the burden of complying with the prohibition, is free to tailor its messages, on a selective basis, to the communities it chooses to serve.<ref name="avn_20140202" />}}

=== Workers ===

A phone sex worker is a type of [[sex worker]], sometimes referred to as a "phone sex operator", "fantasy artist", "adult phone entertainer", "audio erotic performer", as well as various other monikers. The most valued attributes of a phone sex professional are the voice, acting, and [[sexual roleplay]] skills, along with the experienced ability to discern and respond appropriately to a broad spectrum of customer requests.<ref name="voiceofshia">{{cite web
| url=http://www.voiceofshia.net/glossary.php
| title=Glossary of common phone sex terms
| date=27 June 2015
| access-date=12 August 2014
| archive-date=25 September 2014
| archive-url=https://web.archive.org/web/20140925213000/http://www.voiceofshia.net/glossary.php
| url-status=live
}}</ref><ref name="phonesexhistory">{{cite web
|url=http://www.phonesexhistory.com
|title=History of common phone sex terms
|date=27 June 2015
|url-status=dead
|archive-url=https://web.archive.org/web/20150617234424/http://www.phonesexhistory.com/
|archive-date=17 June 2015
}}</ref>

=== Online companies ===

Several online companies provide Internet-based phone sex lines. These services enable callers to post profiles of themselves and then engage in [[VOIP]]-based and other types of online sex.

== See also==
{{Portal|Human sexuality
}}
* [[Cybersex]]
* [[Chat line]]
* [[Erotic talk]]
* [[Mobile porn]]
* [[Obscene phone call]]
* [[Sexting]]
* [[Termination rates]]
* [[Work-at-home scheme]]

==References==
{{Reflist}}

==Further reading==
* {{cite encyclopedia
|first=Daniel
|last=Eisenberg
|author-link=:es:Daniel Eisenberg
|contribution=Pasado, presente y perspectivas del teléfono erótico (Past, Present, and Future of Phone Sex)
|title=El cortejo de Afrodita. Ensayos sobre literatura hispánica y erotismo [Actas del Segundo Coloquio Internacional de Erótica Hispana]
|series=Analecta Malacitana, anejo 11
|location=[[Málaga, Spain]]
|year=1997
|pages=105–114
|contribution-url=http://users.ipfw.edu/jehle/deisenbe/encyclopedia/telefono.pdf
|archive-url=https://web.archive.org/web/20180612142948/http://users.ipfw.edu/jehle/deisenbe/encyclopedia/telefono.pdf
|archive-date=June 12, 2018}}
* {{cite journal
|title=The Life of a Phone Sex Operator
|first=Alex
|last=Mayyasi
|journal=Priceonomics
|date=August 10, 2016
|url=https://priceonomics.com/the-life-of-a-phone-sex-operator/
|access-date=November 5, 2021
|archive-date=November 8, 2020
|archive-url=https://web.archive.org/web/20201108151437/https://priceonomics.com/the-life-of-a-phone-sex-operator/
|url-status=live
}}


==External links==
==External links==
{{Commons category}}
*[http://www.ftc.gov/be/v960013.htm FTC 900-Number Rules] - The [[Federal Trade Commission]]'s comments on the [[Federal Communications Commission|FCC]]'s &quot;rules designed to curb abusive practices in the pay-per-call industry&quot;
*[https://web.archive.org/web/20050609090050/http://www.ftc.gov/be/v960013.htm FTC 900-Number Rules] - The [[Federal Trade Commission]]'s comments on the [[Federal Communications Commission|FCC]]'s "rules designed to curb abusive practices in the pay-per-call industry"
*[http://www.icstis.org.uk/ ICSTIS] - The Independent Committee for the Supervision of Standards of Telephone Information Services, is the industry-funded regulatory body for all premium rate charged telecommunications services in the United Kingdom.
{{Masturbation}}
{{Authority control}}


[[Category:Human sexuality]]
[[Category:Sexual acts]]
[[Category:Sex industry]]
[[Category:Sex industry]]
[[Category:Sex workers]]
[[Category:Information by telephone]]
[[Category:Telephony]]
[[Category:Masturbation]]
[[Category:Prostitution]]

[[cs:Sex po telefonu]]
[[da:Telefonsex]]
[[de:Telefonsex]]
[[fi:Puhelinseksi]]
[[nl:Telefoonseks]]
[[sv:Telefonsex]]

Latest revision as of 12:28, 23 September 2024

Advertisements for sexual services posted in a phone box, as was common in the UK before the Internet

Phone sex is a conversation between two or more people by means of the telephone which is sexually explicit and is intended to provoke sexual arousal in one or more participants. As a practice between individuals temporarily separated, it is as old as dial telephones, on which no operator could eavesdrop. In the later 20th century businesses emerged offering, for a fee, sexual conversations with a phone sex worker.

Phone sex takes imagination on both individuals' part, as each party imagines virtual sex. The sexually explicit conversation takes place between two or more persons via telephone, especially when at least one of the participants either masturbates or engages in sexual fantasy.

Phone sex conversation may take many forms, including: guided fantasy, sexual sounds, narrated and enacted suggestions, sexual anecdotes and confessions, candid expression of sexual fantasies, feelings, or love, or discussion of personal and sensitive sexual topics. Once means of transmitting payment were developed, phone sex turned into primarily a commercial activity, with customers and sellers.

As a substitute for physical intimacy

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Phone sex does not involve physical contact between those participating in it. Couples may choose to engage in phone sex when the inconvenience of distance makes physical intimacy impossible.[1]

Due to the potential for emotional intimacy between those who have engaged in phone sex, it is a matter of some debate whether phone sex is to be considered infidelity when involving a person outside of a committed personal relationship. Nevertheless, phone sex should not be confused with prostitution wherein money is exchanged for in-person sexual services or physical interaction.

As a business

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Origin

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The editor of High Society magazine, Gloria Leonard, is credited with being one of the first people to use "976 numbers", then "900 numbers" for promotional purposes and soon as a revenue stream in the adult industry.[2] Leonard recorded her own voice informing callers of the contents of the next issue of High Society magazine before its publication. Later she recorded others such as Annie Sprinkle "talking sexy". Leonard convinced magazine owner Carl Ruderman to purchase more of these numbers and the business began to be successful using the magazine to promote the service.[2] Leonard herself was surprised at the success of the numbers.

Operation

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Originally phone sex services consisted of a managed network of dispatchers (live or automated) and erotic performers. Performers would come to a studio where they received a cubicle, coaching, and cash incentives to keep callers on the line longer. This is the world portrayed in Spike Lee's movie about phone sex, Girl 6. At that time independent phone sex was more dangerous, as Lee's movie portrays.[citation needed]

With the progress of technology it became more practical, convenient, and economical for providers to work out of their homes. Human dispatchers answered the advertised phone numbers, processed payment via credit card, decided which of the available performers best matched the clients' fantasy, and connected the client with the provider. The caller could not see the performer's number. Either could hang up, though some services put economic pressure on providers not to do so.[citation needed]

Originally, per-minute billing was provided by phone companies. In the United States this billing was facilitated by the use of 976 and later 900 premium-rate numbers. Some services tried to keep the caller aroused but short of orgasm so the caller would spend more money; this tactic is still in use by some providers. When public pressure forced the phone companies to stop providing this service to sex workers, a transition was made to pre-paid blocks of time. The incentives for providers were then reversed: rather than earning money from keeping the customer on the line, they earned more from bringing the caller to orgasm quickly so the provider could move on rapidly to another call. Unused minutes were rarely usable if the customer called again.[citation needed]

Once the Internet had become relatively mature, the sale of any sexual service not involving a minor could be made to anyone not a minor. Software platforms were custom written to handle money collection and transfer, connecting caller and performer though neither could see anything but the platform's phone number, and metering the connection. Details vary significantly from one platform to another, but the provider may be given a personal page on the platform to use however the performer wishes. Big platforms as of 2016 are Niteflirt, TalktoMe, and My Phone Site;[citation needed] the latter also includes provision by which a manager, with the consent of the providers, could have a virtual shop with many providers under them. Non-US customers were courted. Customers had a variety of payment options, and pages of providers to choose from, sometimes with voice samples available. The seller provides the picture, description, and sets the price, a percentage of which is kept by the platform. In the sex industry, similar platforms emerged facilitating the selling of used panties and other odoriferous garments. "Cam" video sessions also emerged, in which the caller can pay to direct the provider's actions on video. For a higher fee, the caller can have a private connection in which no one can see the caller or provider except each other.[3]

United States

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By the end of the 1980s, nearly all of the major local phone companies in the United States, plus the major long-distance carriers, were actively involved in the phone sex business. The telephone companies would provide billing services for phone sex companies. Typically the telephone companies would bill callers to phone sex lines and then remit 45% of the money collected to the performers. The telephone companies placed the chat line charges on a customer's local phone bill. If a customer disputed a charge, the telephone company would usually refund the charge but block the caller from calling any other phone sex lines.[citation needed] In 1988, the American phone sex industry generated an estimated $54 million annually (for both producers and telecommunications providers), according to the Information Industry Bulletin.[4] In the 1990s and into the 2000s American Telnet was one of the largest phone sex companies in the US. [5]

In 2002 profits from phone sex were estimated at one billion dollars a year.[6] In 2007 the group Citizens for Responsibility and Ethics in Washington estimated that phone sex earned U.S. telephone companies close to $500 million per year.[7] By 2007 Verizon and MCI had merged and only a few phone sex companies remained active as a result; Verizon, Sprint, and AT&T were the only carriers still providing billing services to these companies. Verizon provided billing services to calls made in Massachusetts, Rhode Island and Maine. AT&T and MCI offered nationwide collection services, with a cap of $50 per call.[8]

The vast majority of modern services in the United States use toll-free numbers whereby clients can dial up to request a call with a particular performer using credit cards, ACH Network systems, and a variety of other billing methods. There are still some services that rely upon premium-rate telephone numbers for billing purposes, although this practice has been largely abandoned due to the high rate of fraud associated with these lines and the inability to dial 900 and 976 lines from cellular phones. As a direct result, most telephone companies allow their customers to block outgoing calls to premium-rate telephone numbers. In 1996, the FCC changed regulations on 900 numbers to address abuse of these services by minors and fraud concerns.

Independent phone sex operators engage in self-promotion. This self-promotion can involve a personalized website where the phone sex performer lists their specialties and services, engaging prospects in social media, various methods of advertising, or surfing of sexually themed chat rooms for interested clients.

Phone sex service providers typically advertise their services in men's magazines, in pornographic magazines and videos, on late-night cable television, and online. Some phone sex services use state-of-the-art customer acquisition techniques such as active database marketing to reach potential clients. These advertising methods almost invariably target men, the primary consumers of phone sex services. Some providers advertise on third-party network sites that allow privacy for the provider and the customer.

The major phone sex and adult chat lines spend millions of dollars in advertising every month. Thanks to technology, their marketing departments can track the effectiveness of their advertising campaigns by assigning unique phone numbers to each advertising campaign, regardless if it includes TV, print, online or a combination of all these. Unique numbers might either be toll-free 1-800 numbers or local access numbers in order to accommodate callers who have been targeted in a local advertising campaign. Phone sex services will usually list all the local numbers on their websites. Assigning unique phone numbers to each advertising channel allows phone chat companies to measure not only the number of calls that each channel generates but also the price per call, conversion rate, and return on investment. This information can be further analyzed to determine key insights such as the most and least profitable caller's demographics, best and worst times to advertise, and ultimately which advertising channels to invest more in and which ones to cut.

United Kingdom

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Phone sex lines appeared in the UK in the 1980s using premium-rate telephone numbers for adult services with sexual content, with many of the lines playing tape recordings. The phone sex market in the UK is closely linked to the pornographic magazine market, and advertising for such services often provides a vital element of a magazine's revenue. Up to a quarter of the page length of some magazines was devoted to such advertisements.[9] The sexual themes covered by phone sex lines included kinky sexual practices that could not be shown graphically in magazines due to the country's obscenity laws.[10]

Advertising in newspapers, which had been common in the 1980s, was ended as a result of regulatory changes in 1994 which restricted advertisements to top-shelf adult magazines. At the same time rules were introduced requiring the user to proactively opt in by requesting a pin number. This dramatically reduced the number of calls, and the proportion of the income generated by premium-rate telephone numbers which was associated with adult services fell from 18% in 1992 to 1% in 1996. During the 1990s many companies began to re-route their traffic abroad in an attempt to circumvent the regulations. The industry took to operating from 40 countries worldwide, commonly Guyana and the Caribbean. In 1995 the income generated in this way was $2 billion. The regulations also led to an increase in the use of live call-back services paid by credit cards, which did not fall under the regulator's jurisdiction because they did not use premium-rate numbers.[11]

By 2009 the proportion of the UK population that had used phone sex lines was 45%, according to a survey by Durex. Most phone sex workers were recruited through word of mouth or the internet as the companies were widely forbidden from advertising in mass media. According to a BBC-commissioned investigation, twice as many university students worked for phone sex lines in 2013 as did in 2011.[12] The industry's regulatory body Phone-paid Services Authority (formerly ICSTIS and PhonePayPlus) monitors and enforces specific community standards in terms of content and price for premium rate numbers.

Legality

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The legality of phone sex businesses was challenged by the U.S. Federal government in July 1988 with the passage of the Telephone Decency Act, which made it a crime to use a "telephone ... directly or by recording device" to make "any obscene or indecent communication for commercial purposes to any person," punishable by a $50,000 fine or six months in prison." At the time the Federal Communications Commission (FCC) was responsible for policing 900 numbers for obscenity and indecency.[2]

Sable Communications of California filed suit against the FCC in federal court to overturn the Telephone Decency Act. On July 19, 1988, U.S. District Judge A. Wallace Tashima ruled that "the prohibition against 'indecent speech' on 900-number recordings was unconstitutional, though its ban on 'obscene speech' could stand."[2]

On June 23, 1989, the U.S. Supreme Court ruled that obscene speech, even in commercial telephone calls, was not protected, though indecent speech was. Justice Byron White wrote for the high court's majority

There is no constitutional barrier under Miller to prohibiting communications that are obscene in some communities under local standards even though they are not obscene in others." "Sable, which has the burden of complying with the prohibition, is free to tailor its messages, on a selective basis, to the communities it chooses to serve.[2]

Workers

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A phone sex worker is a type of sex worker, sometimes referred to as a "phone sex operator", "fantasy artist", "adult phone entertainer", "audio erotic performer", as well as various other monikers. The most valued attributes of a phone sex professional are the voice, acting, and sexual roleplay skills, along with the experienced ability to discern and respond appropriately to a broad spectrum of customer requests.[13][14]

Online companies

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Several online companies provide Internet-based phone sex lines. These services enable callers to post profiles of themselves and then engage in VOIP-based and other types of online sex.

See also

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References

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  1. ^ Zucker Saltz, Lizzie (2009). "Crafting Romance". Athens Institute for Contemporary Art. Archived from the original on 29 November 2014. Retrieved 20 November 2014. Certainly one of the reasons that long-distance relationships are so difficult to maintain is due to the physical separation that no advance in communication technologies has yet been able to reconcile.
  2. ^ a b c d e Kernes, Mark (2 February 2014). "The Industry Remembers Gloria Leonard". Adult Video News. 30 (3): 22–23, 112. Archived from the original on 25 December 2018. Retrieved 8 March 2014.
  3. ^ Eisenberg, Daniel [in Spanish] (1997). "Pasado, presente y perspectivas del teléfono erótico (Past, Present, and Future of Phone Sex" (PDF). El cortejo de Afrodita. Ensayos sobre literatura hispánica y erotismo [Actas del Segundo Coloquio Internacional de Erótica Hispana]. Analecta Malacitana, anejo 11. Málaga, Spain. pp. 105–114. Archived from the original (PDF) on June 12, 2018.{{cite encyclopedia}}: CS1 maint: location missing publisher (link)
  4. ^ The Associated Press (November 8, 1988). "'Dial-a-Porn' Company to Pay a $50,000 Fine". The New York Times. Archived from the original on November 12, 2018. Retrieved November 12, 2018. Commission officials estimated that Audio Enterprises collected $250,000 in revenue over a two-year period. Altogether, the dial-a-porn industry produces about $54 million annually in revenue for those who provide the messages and for telephone companies, according to the Information Industry Bulletin.
  5. ^ "$39 Million For Consumer Redress in American TelNet Settlement". Federal Trade Commission. 10 June 1999. Retrieved 23 November 2021.
  6. ^ Helena Echlin (3 June 2002). "How I became a 'call' girl". The Guardian. Archived from the original on 17 August 2016. Retrieved 16 June 2016.
  7. ^ Worthen, Ben (15 June 2007). "Red Lights, Big Names: Under any light, money is still green". CIO. pp. 49–52. Archived from the original on 5 November 2021. Retrieved 27 June 2015.
  8. ^ Reardon, Marguerite (6 January 2006). "Verizon closes book on MCI merger". CNET. Archived from the original on 16 December 2013. Retrieved 27 June 2015.
  9. ^ Peter Childs; Michael Storry, eds. (2013). Encyclopedia of Contemporary British Culture. Routledge. p. 537. ISBN 9781134755554. Archived from the original on 2021-11-05. Retrieved 2020-04-05.
  10. ^ Smith, Clarissa (2005). "A Perfectly British Business: Stagnation, Continuities, and Change on the Top Shelf". In Sigel, Lisa Z. (ed.). International Exposure: Perspectives on Modern European Pornography, 1800-2000. Rutgers University Press. p. 161. ISBN 9780813535197.
  11. ^ Lesley Gerard (6 September 1996). "Sex". The Independent. Archived from the original on 8 May 2016. Retrieved 16 June 2016.
  12. ^ Nicole Froio. "Students and phone sex: 'Why not work as a phone sex operator and pay your way through University'". Help Me Investigate. Archived from the original on 13 May 2016. Retrieved 16 June 2016.
  13. ^ "Glossary of common phone sex terms". 27 June 2015. Archived from the original on 25 September 2014. Retrieved 12 August 2014.
  14. ^ "History of common phone sex terms". 27 June 2015. Archived from the original on 17 June 2015.

Further reading

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