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#REDIRECT [[Runbook#Runbook_Automation]] |
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'''Run Book Automation''' ('''RBA''') is the ability to define, build, orchestrate, manage and report on [[workflow]]s that support system and network operational processes. A [[run book]] process can cross all management disciplines and interact with all types of infrastructure elements, such as [[application software|applications]], [[database]]s and hardware. |
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According to [[Gartner]], the growth of RBA has coincided with the need for IT operations executives to deliver and prove higher IT operations efficiencies including reducing [[mean time to repair]] (MTTR), increasing [[mean time between failures]] (MTBF) and automating the provisioning of [[Information technology|IT]] resources. In addition, it is necessary to have the mechanisms to implement best practices (for example, implement and manage IT operations processes in line with IT Infrastructure Library [[ITIL]]), increase IT personnel effectiveness (for example, automate repetitive tasks associated with IT operations process) and have the tools to fully report on how the processes are executed in line with established policies and service levels. |
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==Market consolidation== |
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As a new area of infrastructure components, this market has seen a number of acquisitions as the major data centre vendors vie for the various startups with new applications in this area.<ref>Gartner "IT Operations Run Book Automation - The Evolving Vendor Landscape"</ref> |
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=== Runbook Automation Software === |
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While nearly every major Runbook Automation software company has been acquired by major software vendors such as [[HP]] or [[Microsoft]] it is still a growing market so other existing companies are emerging with software of their own or new companies are being founded to build these types of software tools. |
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*[[Opsware]] acquired from [[iConclude]] |
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**[[HP]] acquired [[Opsware]] |
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*[[BMC_Software|BMC]] acquired [[Realops]] |
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*[[IBM]] acquired [[Maximo (MRO)|Maximo]] |
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*[[CA Technologies|CA]] acquired [[Optinuity]] |
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*[[Microsoft]] acquired [[Opalis]] |
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*iWave Software acquired Enigmatec <ref>[https://www.networkworld.com/newsletters/nsm/2010/040510nsm2.html IT management and automation market shrinks, yet players grow]</ref> |
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*[http://www.runbook.com Runbook Company] partnering with [http://www.sap.com SAP AG] |
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==See also== |
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* [[Automation]] |
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* [[Support automation]] |
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==References== |
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* ''IT Operations Run Book Automation'', by David Williams, Gartner. May 4, 2007. |
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{{Reflist}} |
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[[Category:Information technology management]] |
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[[Category:Workflow technology]] |
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[[Category:Automation]] |
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{{business-term-stub}} |
Latest revision as of 14:31, 5 September 2014
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