Wendy's: Difference between revisions
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{{Short description|American international fast food chain}} |
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{{For|the Australian franchise chain|Wendy's Supa Sundaes}} |
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{{About||the current parent company previously called DWG and Triarc|The Wendy's Company|the Australian franchise chain|Wendy's Milk Bar}} |
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{{Use mdy dates|date=July 2011}} |
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{{refimprove|date=September 2010}} |
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{{Use mdy dates|date=December 2023}} |
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{{Infobox company |
{{Infobox company |
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| name |
| name = Wendy's |
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| logo = Wendy's full logo 2012.svg |
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| logo = [[Image:Wendy's logo.svg|frameless|Wendy's current branding logo used from 1983 to the present]] |
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| logo_size = 150px |
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| caption = "Now that's better" |
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| logo_caption = Logo since 2013 |
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| slogan = ''Now that's better'' |
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| image = Wendy's flagship restaurant (Dublin, Ohio).jpg |
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| type = Wholly owned [[subsidiary]] |
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| image_caption = Flagship Wendy's in [[Dublin, Ohio]] |
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| foundation = [[Columbus, Ohio]] {{nowrap|({{Start date|1969|11|15}})}} |
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| type = [[Subsidiary]] |
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| founder = [[Dave Thomas (American businessman)|Dave Thomas]] |
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| founded = {{Start date and age|1969|11|15}}<br />[[Columbus, Ohio]], U.S. |
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| founder = [[Dave Thomas (businessman)|Dave Thomas]] |
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| location_country = United States |
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| hq_location = 1 Dave Thomas Boulevard |
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| locations = 6,650 stores (2010) |
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| hq_location_city = [[Dublin, Ohio]] |
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| area_served = Worldwide |
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| hq_location_country = U.S. |
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| key_people = [[Dave Thomas (American businessman)|Dave Thomas]], <small>Founder</small><br/>[[Wendy Thomas]], <small>[[namesake]]</small> |
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| num_locations = 7,166 |
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| industry = Restaurant |
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| num_locations_year = 3Q23 |
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| products = [[Hamburger]]s<br/>[[Chicken sandwich]]es<br>[[Salad]]s<br>[[Breakfast sandwich]]es<br>[[Frozen dessert]]s |
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| area_served = United States (incl. Puerto Rico and Guam), Canada, Argentina, Aruba, the Bahamas, Cayman Islands, Chile, Curaçao, Dominican Republic, Ecuador, El Salvador, Georgia, Guatemala, Honduras, India, Indonesia, Jamaica, Japan, Kazakhstan, Kuwait, Mexico, New Zealand, Philippines, Panama, Qatar, Trinidad and Tobago, United Arab Emirates, Saudi Arabia, United Kingdom, Uzbekistan |
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|revenue = {{Increase}} US$ {{0|0}}2.431 [[1000000000 (number)|billion]] <small>(2011)</small><ref name=AR11>{{cite web|url=http://ir.wendys.com/phoenix.zhtml?c=67548&p=irol-reportsannual|title=WEN_2011 Annual Report|publisher=Wendy's}}</ref> |
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| key_people = Kirk Tanner (President, CEO)<br />Carl Loredo ([[Chief marketing officer|CMO]]) |
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|operating_income = {{Decrease}} US$ {{0|0}}137.1 million <small>(2011)</small><ref name=AR11/> |
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| industry = Restaurant |
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|net_income = {{Increase}} US$ {{0|00}}9.9 million <small>(2011)</small><ref name=AR11/> |
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| products = {{ublist |[[Hamburger]]s |[[Chicken sandwich]] |[[Salads]] |[[French fries]] |[[Breakfast sandwich]] |[[Frozen dessert]]}} |
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|assets = {{Decrease}} US$ 4.301 billion <small>(2011)</small><ref name=AR11/> |
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| parent = [[The Wendy's Company]] |
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|equity = {{Decrease}} US$ {{0|0}}1.996 billion <small>(2011)</small><ref name=AR11/> |
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| website = {{URL|https://www.wendys.com/}} |
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|num_employees = 42,800 <small>(january 1st, 2012)</small><ref name=AR11/> |
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| footnotes = <ref>{{cite web |url=https://s1.q4cdn.com/202642389/files/doc_financials/2018/q4/TWC-10K-2018-AS-FILED-with-Exhibits.pdf |title=10K |publisher=s1.q4cdn.com |year=2018 |access-date=January 2, 2020 |archive-date=March 30, 2019 |archive-url=https://web.archive.org/web/20190330032513/https://s1.q4cdn.com/202642389/files/doc_financials/2018/q4/TWC-10K-2018-AS-FILED-with-Exhibits.pdf |url-status=live }}</ref><ref name="Wendy's 2016 10-K">{{cite web|url=http://services.corporate-ir.net/SEC/Document.Service?id=P3VybD1hSFIwY0RvdkwyRndhUzUwWlc1cmQybDZZWEprTG1OdmJTOWtiM2R1Ykc5aFpDNXdhSEEvWVdOMGFXOXVQVkJFUmlacGNHRm5aVDB4TVRRek9UTTJNU1p6ZFdKemFXUTlOVGM9JnR5cGU9MiZmbj1UaGVXZW5keXNDb21wYW55XzEwS18yMDE3MDMwMi5wZGY=|title=The Wendy's Company|access-date=February 7, 2018|archive-date=June 9, 2019|archive-url=https://web.archive.org/web/20190609101336/http://services.corporate-ir.net/SEC/Document.Service?id=P3VybD1hSFIwY0RvdkwyRndhUzUwWlc1cmQybDZZWEprTG1OdmJTOWtiM2R1Ykc5aFpDNXdhSEEvWVdOMGFXOXVQVkJFUmlacGNHRm5aVDB4TVRRek9UTTJNU1p6ZFdKemFXUTlOVGM9JnR5cGU9MiZmbj1UaGVXZW5keXNDb21wYW55XzEwS18yMDE3MDMwMi5wZGY=|url-status=dead}}</ref><ref>{{cite web |url=https://www.wendys.com/leadership-team |title=Leadership Team |work=Wendy's |access-date=May 18, 2016 |archive-date=March 31, 2019 |archive-url=https://web.archive.org/web/20190331210046/https://www.wendys.com/leadership-team |url-status=live }}</ref> |
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| parent = [[Wendy's Company]] |
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| homepage = [http://www.wendys.com/ wendys.com] |
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}} |
}} |
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'''Wendy's''' is an international fast food |
'''Wendy's''' is an American international [[fast food restaurant]] chain founded by [[Dave Thomas (businessman)|Dave Thomas]] on November 15, 1969, in [[Columbus, Ohio]]. Its headquarters moved to [[Dublin, Ohio]], on January 29, 2006. As of December 31, 2018, Wendy's was the world's third-largest [[hamburger]] fast-food chain, following [[McDonald’s]] and [[Burger King]]. On September 29, 2008, the company merged with [[Triarc Companies Inc.]], the publicly traded parent company of [[Arby's]]. |
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As of November 2, 2023, there were 7,166 Wendy's outlets, of which 415 are company-owned and 6,751 [[franchising|franchised]], 83% of which are in the United States.<ref>{{Cite web | url=https://s1.q4cdn.com/202642389/files/doc_financials/2023/q3/Investor-Fact-Sheet-Q3-2023.pdf | title=Q3 2023 - Investor Fact Sheet - The Wendy's Way | access-date=2024-08-16}}</ref> The company specifies stores' standards; owners control opening hours, decor, and staff uniforms and pay. |
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Approximately 77% of Wendy's restaurants are [[franchising|franchised]], the majority of which are located in North America. Wendy's and its affiliates employ more than 46,000 people in its global operations. In fiscal year 2006, the firm had $2.469 billion (USD) in total sales.<ref name="info">{{cite web|title=Hoover's profile of Wendy's |url=http://www.answers.com/topic/wendy-s-international?cat=biz-fin |author=Hoovers.com |accessdate=June 29, 2007 |publisher=Answers.com}}</ref> While Wendy's sets standards for exterior store appearance, food quality, and menu, individual owners have control over hours of operations, interior decor, pricing, staff uniforms, and wages. |
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The chain serves square hamburger patties on circular buns, sea salt fries, and the [[Frosty (frozen dairy dessert)|Frosty]], soft ice cream mixed with starches. The food menu consists primarily of hamburgers, chicken sandwiches, and French fries. The company discontinued its [[Big Classic]] signature sandwich. |
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==History== |
==History== |
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[[File:Dave Thomas 1998.jpg|thumb|right|[[Dave Thomas (businessman)|Dave Thomas]], the founder of Wendy's, in 1998]] |
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[[Image:2008-09-11 Wendy's in Hillsborough.jpg|thumb|left|Wendy's freestanding unit in [[Hillsborough, North Carolina]]]] |
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[[File:First Wendy's.jpg|thumb|right|The first Wendy's, in [[Downtown Columbus, Ohio]], on its last day of operation (2007)]] |
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Wendy's hamburgers are based on those of [[Kewpee|Kewpee Hamburgers]] in Dave Thomas's home town, [[Kalamazoo, Michigan]]; Kewpee sold square hamburgers and thick malt shakes. Thomas founded Wendy's in [[Columbus, Ohio]], in 1969, selling square patties with corners that stuck out of the circular bun, giving the impression of plentiful meat.<ref>{{cite web|last1=Taylor|first1=Kate|title=Here's why Wendy's Burgers are Square|url=http://www.businessinsider.com/why-are-wendys-burgers-square-2016-9|website=[[Business Insider]]|access-date=September 14, 2016|archive-date=March 3, 2021|archive-url=https://web.archive.org/web/20210303174228/https://www.businessinsider.com/why-are-wendys-burgers-square-2016-9|url-status=live}}</ref> The Columbus location later added a [[Tim Hortons]]. It was closed on March 2, 2007, after 38 years of business, due to declining sales.<ref>{{cite web|url=http://www.bizjournals.com/columbus/stories/2008/12/22/story1.html|title=Fast food dies slow death downtown|last=Eaton|first=Dan|date=December 19, 2008|access-date=March 8, 2009|archive-date=August 29, 2009|archive-url=https://web.archive.org/web/20090829005932/http://www.bizjournals.com/columbus/stories/2008/12/22/story1.html|url-status=live}}</ref><ref>{{cite web |date=April 30, 2010 |title=Catholic Foundation opens new HQ at old Wendy's |url=http://www.bizjournals.com/columbus/stories/2010/04/26/daily38.html |url-access=subscription |url-status=live |archive-url=https://web.archive.org/web/20121103055401/http://www.bizjournals.com/columbus/stories/2010/04/26/daily38.html |archive-date=November 3, 2012 |access-date=November 19, 2010 |work=Business First}}</ref> Basketball star [[John Havlicek]], an Ohio State University alumnus, was one of Thomas's earliest investors, which allowed him to retire comfortably.<ref>{{cite web |last=Powers |first=John |author-link=John Powers (journalist) |date=April 25, 2019 |title=John Havlicek, one of the greatest Celtics ever, dies at 79 – The Boston Globe |url=https://www.bostonglobe.com/metro/obituaries/2019/04/25/john-havlicek-one-greatest-celtics-ever-dies/Dwh59K8YIZO9PZ0b3lMQ7J/story.html |url-status=live |archive-url=https://web.archive.org/web/20220802085839/https://www.bostonglobe.com/metro/obituaries/2019/04/25/john-havlicek-one-greatest-celtics-ever-dies/Dwh59K8YIZO9PZ0b3lMQ7J/story.html |archive-date=August 2, 2022 |access-date=January 2, 2020 |website=[[The Boston Globe]]}}</ref> |
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Thomas named the restaurant after his fourth child [[Wendy Thomas|Melinda Lou "Wendy" Thomas]].<ref>{{cite web|url=http://www.kewpee.com/davethomas.php |title=Wendy's Founder, Dave Thomas, and the Kalamazoo Kewpee |access-date=June 4, 2008 |date=January 8, 2002 |publisher=WWMT |url-status=dead |archive-url=https://web.archive.org/web/20070701065215/http://www.kewpee.com/davethomas.php |archive-date=July 1, 2007 }}</ref> Photographs of her were on display at the original Wendy's restaurant until it closed.{{Citation needed|date=April 2018}} Thomas wrote that he regretted naming the restaurant after his daughter because once it became a [[Transnational corporation|fast food empire]] she "lost some of her privacy" with many people assuming she was the official company [[spokesperson]].<ref>{{cite web |title=Why Wendy's founder named his burger empire after his daughter — and came to regret it |author=Nathaniel Meyersohn |website=CNN Business |date=June 11, 2022 |url=https://www.cnn.com/2022/06/11/business/wendys-founder-dave-thomas-daughter/index.html |access-date=June 11, 2022 |archive-date=June 11, 2022 |archive-url=https://web.archive.org/web/20220611153138/https://www.cnn.com/2022/06/11/business/wendys-founder-dave-thomas-daughter/index.html |url-status=live }}</ref> In August 1972, the first Wendy's franchisee, L.S. Hartzog, signed an agreement for [[Indianapolis]], Indiana.<ref>{{cite news |url=http://fastfoodgta.tripod.com/wendystimeline.htm |title=Fastfood Restaurants of the GTA – Wendy's Timeline |access-date=November 2, 2015 |archive-date=September 30, 2015 |archive-url=https://web.archive.org/web/20150930075225/http://fastfoodgta.tripod.com/wendystimeline.htm |url-status=live }}</ref> Also in 1972 Wendy's broadcast its first TV commercials, locally in Ohio, portraying an animated Wendy and dancing hamburgers. |
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In 1979, Wendy's was the first fast-food chain to introduce the [[salad bar]]. Garden Sensations salads were added in 2002.<ref name=salad/> |
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The first Canadian restaurant opened in [[Hamilton, Ontario]], in 1976.<ref>{{cite web |last=Ko |first=Tansy |date=July 8, 2016 |title=First Wendy's in Canada re-opens |url=http://www.chch.com/first-wendys-canada-re-opens/ |url-status=live |archive-url=https://web.archive.org/web/20160710150140/http://www.chch.com/first-wendys-canada-re-opens/ |archive-date=July 10, 2016 |access-date=July 10, 2016 |work=[[CHCH]] |publisher=[[Channel Zero (company)|Channel Zero]]}}</ref> In December 1976, Wendy's opened its 500th restaurant, located in [[Toronto]]. In March 1978, Wendy's opened its 1000th restaurant in [[Springfield, Tennessee]].<ref>{{cite web |title=The Wendy's Story |url=https://www.wendys.com/wendys-story |website=wendy.com/wendys-story |publisher=Wendy's |access-date=September 30, 2020 |archive-date=May 3, 2022 |archive-url=https://web.archive.org/web/20220503025638/https://www.wendys.com/wendys-story |url-status=live }}</ref> |
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In response to a 1986 slowdown in the chain's performance, Wendy's restructured its cleanliness standards, menu, and other operational details to ensure that stores met the goals and standards of the parent company so that its franchises would be more competitive in the market.<ref name="info"/> |
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Wendy's founded the fried chicken chain Sisters Chicken & Biscuits in 1978 and sold it to its largest franchisee in 1987.<ref>{{cite web|url=http://www.fundinguniverse.com/company-histories/wendy-s-international-inc-history/|title=History of Wendy's International, Inc. – FundingUniverse|access-date=May 30, 2015|archive-date=June 5, 2015|archive-url=https://web.archive.org/web/20150605102613/http://www.fundinguniverse.com/company-histories/wendy-s-international-inc-history/|url-status=live}}</ref> In the 1970s Wendy's opened in Australia, but by 1986 almost all of their Australian stores had been purchased by [[Hungry Jack's]], the Australian franchisee of [[Burger King]]. On May 13, 2021, Wendy's opened a pop-up store in [[The Rocks, New South Wales|The Rocks]] in [[Sydney]]'s city centre for a day.<ref>{{Cite web |last=Curran |first=Libby |date=May 13, 2021 |title=US Burger Chain Wendy's Is Handing Out Free Burgers and Desserts in The Rocks Today |url=https://concreteplayground.com/sydney/food-drink/us-burger-chain-wendys-is-handing-out-free-burgers-and-desserts-in-the-rocks-today |url-status=live |archive-url=https://web.archive.org/web/20210527114753/https://concreteplayground.com/sydney/food-drink/us-burger-chain-wendys-is-handing-out-free-burgers-and-desserts-in-the-rocks-today |archive-date=May 27, 2021 |access-date=May 27, 2021 |work=Concrete Playground}}</ref> In 1979, the first European Wendy's opened in [[Munich]], West Germany.<ref name="history">{{cite web|url=http://www.fundinguniverse.com/company-histories/wendy-s-international-inc-history/|title=Wendy's International, Inc. History|publisher=fundinguniverse.com|access-date=September 22, 2015|archive-date=September 23, 2015|archive-url=https://web.archive.org/web/20150923163609/http://www.fundinguniverse.com/company-histories/wendy-s-international-inc-history/|url-status=live}}</ref> Wendy's entered the Asian market by opening its first restaurants in Japan in 1980, in Hong Kong in 1982, and in the Philippines and Singapore in 1983.<ref name="Japan">{{cite news |last1=Kachi |first1=Hiroyuki |date=December 11, 2009 |title=Wendy's Exits Japan Amid Stiff Competition |work=[[The Wall Street Journal]] |url=https://www.wsj.com/articles/SB10001424052748703522904574589342577248268 |url-status=live |access-date=September 24, 2015 |archive-url=https://web.archive.org/web/20150925090345/http://www.wsj.com/articles/SB10001424052748703522904574589342577248268 |archive-date=September 25, 2015}}</ref><ref name="HongKong">{{cite book |last= M. Hawes|first=Jon |date= 2015|title=Proceedings of the 1989 Academy of Marketing Science (AMS) Annual Conference|location= Akron, OH, USA|publisher= Springer International Publishing|page=164 |isbn=978-3-319-17055-8}}</ref><ref name="Philippines">{{cite web |date=February 24, 2011 |title=Wendy's/Arby's Group Announces Development Agreement with Wenphil Corporation |url=http://in.reuters.com/article/2011/02/23/idUS250084+23-Feb-2011+BW20110223 |url-status=dead |archive-url=https://web.archive.org/web/20150925112607/http://in.reuters.com/article/2011/02/23/idUS250084+23-Feb-2011+BW20110223 |archive-date=September 25, 2015 |access-date=September 24, 2015 |work=[[Reuters]]}}</ref><ref name="Singapore">{{cite web|url=http://www.stockbloghub.com/2009/12/16/wen-wendy%E2%80%99sarby%E2%80%99s-group-opens-store-in-singapore/23017|title=(WEN) Wendy's/Arby's Group Opens Store in Singapore|publisher=stockbloghub.com|access-date=September 24, 2015|archive-date=February 16, 2016|archive-url=https://archive.today/20160216050144/http://www.stockbloghub.com/2009/12/16/wen-wendy%E2%80%99sarby%E2%80%99s-group-opens-store-in-singapore/23017|url-status=dead}}</ref> In 1984, Wendy's opened its first restaurant in [[South Korea]].<ref name="Korea">{{cite news|last1=Schuman |first1=Michael |last2=Gibson |first2=Richard |date=November 27, 1998 |title=Following Wendy's Exit, Koreans Munch on Winner's |url=http://www.wright.edu/~tdung/wendy_korea.htm |newspaper=The Wall Street Journal |location=Seoul, South Korea |agency=Reuters |access-date=September 23, 2015 |archive-date=September 17, 2015 |archive-url=https://web.archive.org/web/20150917081756/http://www.wright.edu/~tdung/wendy_korea.htm |url-status=dead|via=Wright State University}}</ref> |
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On April 24, 2008, the company announced a merger with [[Triarc Companies Inc.|Triarc]], the parent company of [[Arby's]]. Despite the new ownership, Wendy's headquarters remained in Dublin.<ref>{{cite news |url=http://www.nytimes.com/reuters/business/business-wendys-triarc.html?sq=Wendy's%20Triarc&st=nyt&scp=1&pagewanted=print |title=Triarc Buys Wendy's In A $2.3 billion Deal |author=[[Reuters]] |work=the New York Times |date=April 24, 2008 |accessdate=April 24, 2008 |quote=}}</ref> |
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[[File:Wendy's at Niagara Falls.jpg|thumb|A busy front counter at a Wendy's restaurant in [[Niagara Falls, Ontario]]|left]] |
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Previously, Wendy's had rejected more than two buyout offers from Triarc Companies Inc. Following the merger, Triarc became known as [[Wendy's/Arby's Group]], a publicly traded company.{{Citation needed|date=September 2011}} The merger was unsuccessful and Arby's was sold in summer 2011.<ref name=Bun/> |
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The chain opened locations in [[West Germany]] in the 1980s in [[Mannheim]], [[Heidelberg]] and [[Munich]] and other areas where the US maintained Army bases. When the troops were removed after [[German reunification]] in the early 1990s, these Wendy's stores were closed. |
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In response to a 1986 slowdown in the chain's performance, Wendy's took steps to ensure that stores met the required standards.<ref name="info">{{cite web |title=Hoover's profile of Wendy's |url=http://www.answers.com/topic/wendy-s-international?cat=biz-fin |author=Hoovers.com |access-date=June 29, 2007 |publisher=Answers.com |archive-date=July 15, 2007 |archive-url=https://web.archive.org/web/20070715192437/http://www.answers.com/topic/wendy-s-international?cat=biz-fin |url-status=live }}</ref> Wendy's closed all its outlets in Hong Kong in 1986 and in Singapore in the following year.<ref name=HongKong/><ref name=Singapore/> |
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[[File:Wendy's restaurant in Bentonville, Arkansas.jpg|thumb|A Wendy's restaurant in [[Bentonville, Arkansas]], featuring the [[Fast casual restaurant|new corporate design and logo]]]] |
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From 1988 to 1990, Wendy's expanded operations globally to Mexico, New Zealand, Indonesia, Greece, Turkey, Guatemala, as well as the U.S. Naval Base in Naples, Italy.<ref>{{cite web|url=http://www.dispatch.com/content/stories/local/2008/04/24/timeline.html|title=Wendy's timeline|publisher=The Columbus Dispatch|access-date=September 23, 2015|archive-date=September 25, 2015|archive-url=https://web.archive.org/web/20150925051626/http://www.dispatch.com/content/stories/local/2008/04/24/timeline.html|url-status=dead}}</ref><ref>{{cite press release |url= http://www.nku.edu/~fordmw/ProjectWendys.doc |last= Williams |first= Zach |date= December 4, 2002 |title= Wendy's An Operations Management Analysis |access-date= September 23, 2015 |archive-date= October 9, 2010 |archive-url= https://web.archive.org/web/20101009035417/http://www.nku.edu/~fordmw/ProjectWendys.doc |url-status= dead }}</ref> In 1988, Wendy's expanded its bar to a full-blown buffet called the Superbar for $2.99; while popular it was difficult to maintain and was discontinued in 1998.<ref>{{cite news|last=Velasco|first=Schuyler|title=10 fast foods that have disappeared: 2. Superbar|url=http://www.csmonitor.com/Business/2013/0821/10-fast-foods-that-have-disappeared/Superbar|access-date=March 11, 2014|newspaper=The Christian Science Monitor|date=August 21, 2013|archive-date=March 10, 2014|archive-url=https://web.archive.org/web/20140310042517/http://www.csmonitor.com/Business/2013/0821/10-fast-foods-that-have-disappeared/Superbar|url-status=live}}</ref> |
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In 1989, Wendy's opened its first restaurant in Greece at [[Syntagma Square]], Athens, the first foreign fast-food chain in the country. After opening 12 restaurants in 3 cities, the company abandoned the Greek market in 2002 due to differences with the local franchisee, although it was a very successful and profitable business at the time.<ref>{{cite web |date=December 1, 1996 |title=Το καρέ των ταχυφαγάδικων |trans-title=The frame of fast food restaurants |url=http://www.tovima.gr/finance/article/?aid=84213 |url-status=live |archive-url=https://web.archive.org/web/20150923170847/http://www.tovima.gr/finance/article/?aid=84213 |archive-date=September 23, 2015 |access-date=September 22, 2015 |publisher=tovima |language=el}}</ref><ref>{{cite web |last=Christodoulou |first=Kostis |date=September 26, 2015 |title=Γιώργος Νίκας: Έφερε τα Wendy's στην Ελλάδα, πάει τον γύρο στην Αμερική |trans-title=Giorgos Nikas: He brought Wendy's to Greece, he is doing the rounds in America |url=https://www.news247.gr/weekend-edition/giorgos-nikas-efere-ta-wendy-s-stin-ellada-paei-ton-gyro-stin-ameriki.6374572.html |url-status=live |archive-url=https://web.archive.org/web/20210511070304/https://www.news247.gr/weekend-edition/giorgos-nikas-efere-ta-wendy-s-stin-ellada-paei-ton-gyro-stin-ameriki.6374572.html |archive-date=May 11, 2021 |access-date=May 11, 2021 |publisher=news247.gr |language=el}}</ref> In 1996, the chain expanded in [[Argentina]] by opening 18 local restaurants. However, all of them closed only four years later due to the economic crisis in the country.<ref>{{cite web |date=November 29, 2000 |title=Wendy's se fue de la Argentina |trans-title=Wendy's left Argentina |url=http://edant.clarin.com/diario/2000/11/29/e-01901.htm |url-status=live |archive-url=https://web.archive.org/web/20150925090634/http://edant.clarin.com/diario/2000/11/29/e-01901.htm |archive-date=September 25, 2015 |access-date=September 22, 2015 |publisher=clarin.com |language=Spanish}}</ref> In 1998, Wendy's pulled out of South Korea by closing all its 15 restaurants and in 2000 exited from the [[UK]], Argentina, and Hong Kong.<ref name="history" /><ref name="Korea" /><ref>{{cite web|url=https://www.thecaterer.com/articles/28286/wendy39s-uk-pull-out-nets-1631.5m|title=Wendy's UK pull-out nets £1.5m|publisher=the caterer|access-date=September 22, 2015|archive-date=September 23, 2015|archive-url=https://web.archive.org/web/20150923173427/https://www.thecaterer.com/articles/28286/wendy39s-uk-pull-out-nets-1631.5m|url-status=dead}}</ref> |
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In 2001, Wendy's created [[Vermont]]-based Scioto Insurance Company to furnish insurance to Wendy's and other affiliates.<ref>{{cite web | url=https://www.captiveinsurancetimes.com/captiveinsurancenews/reporterarticle.php?article_id=3111&navigationaction=location&location=Chicago&page=12&newssection=industry | title=Illinois knows Wendy's captive is real }}</ref><ref>{{cite web | url=https://www.winston.com/a/web/1178/1178.html | title=Winston & Strawn LLP:Jurisdictional Split on Taxes Based on In-State Trademarks }}</ref> Scioto owns a subsidiary, Oldemark LLC, which holds Wendy's [[intellectual property]] and licenses it back to Wendy's for royalties.<ref>{{Cite web | url=https://www2.deloitte.com/content/dam/Deloitte/us/Documents/Tax/us-tax-mts-alert-illinois-captive-insurance-company-102413.pdf | title=Illinois Appellate Court Rules in Favor of Captive Insurance Company | website=www2.deloitte.com | publisher=[[Deloitte]]}}</ref> |
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Garden Sensations salads were added in 2002.<ref name="salad">{{cite news|url=http://www.news-record.com/content/2010/07/09/article/wendys_launches_new_salad_line_tests_breakfast|title=Wendy's launches new salad line, tests breakfast|work=[[News & Record]]|agency=Associated Press|date=July 9, 2010|access-date=July 9, 2010|archive-date=July 12, 2010|archive-url=https://archive.today/20100712065925/http://www.news-record.com/content/2010/07/09/article/wendys_launches_new_salad_line_tests_breakfast|url-status=live}}</ref> Wendy's signed a franchise agreement to re-enter the Singapore market in 2009,<ref name="Singapore" /> though that agreement was short-lived; in April 2015, Wendy's once again ceased operation in the country and closed all the restaurants.<ref>{{cite web|title=Wendy's closure in April 2015|date=May 2, 2015|url=http://popspoken.com/issues/2015/05/reactions-to-wendys-singapore-closure-drop-in-standards-caused-food-poisoning|access-date=July 31, 2015|archive-date=July 23, 2015|archive-url=https://web.archive.org/web/20150723184716/http://popspoken.com/issues/2015/05/reactions-to-wendys-singapore-closure-drop-in-standards-caused-food-poisoning|url-status=live}}</ref> |
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On September 29, 2008, the company merged with [[Triarc Companies Inc.]], the publicly traded parent company of [[Arby's]];<ref>{{cite news |title=UPDATE 2-Triarc completes $2.2 bln Wendy's acquisition |url=https://www.reuters.com/article/wendysarbys/update-2-triarc-completes-2-2-bln-wendys-acquisition-idUSN2933051520080929 |access-date=October 15, 2023 |work=Reuters |date=September 29, 2008 |language=en}}</ref><ref>{{cite news |last1=Williams |first1=Trevor |title=Triarc, Wendy's Seal Merger Deal |url=https://www.globalatlanta.com/triarc-wendys-seal-merger-deal/ |access-date=October 15, 2023 |work=Global Atlanta |date=September 30, 2008}}</ref> Wendy's headquarters remained in [[Dublin, Ohio|Dublin]]. Triarc then became known as Wendy's/Arby's Group, and later as [[the Wendy's Company]] following the sale of Arby's to [[Roark Capital Group]]. |
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In 2011, Wendy's returned to Japan and Argentina announcing a development agreement for 50 restaurants in the country.<ref name="Japan2">{{cite web |last1=Nakamoto |first1=Michiyo |date=December 28, 2011 |title=Wendy's re-enters Japanese market |url=http://www.ft.com/intl/cms/s/0/f5c37efc-313e-11e1-aeec-00144feabdc0.html |url-status=dead |archive-url=https://archive.today/20151223191207/http://www.ft.com/cms/s/0/f5c37efc-313e-11e1-aeec-00144feabdc0.html%23axzz3vAly2wXO |archive-date=December 23, 2015 |access-date=September 24, 2015 |work=Financial Times}}</ref><ref>{{cite web|title=Wendy's/Arby's International Announces Argentina Development Agreement|url=http://ir.wendys.com/phoenix.zhtml?c=67548&p=irol-newsArticle&ID=1520912|url-status=dead|archive-url=https://web.archive.org/web/20160127002310/http://ir.wendys.com/phoenix.zhtml?c=67548&p=irol-newsArticle&ID=1520912|archive-date=January 27, 2016|access-date=September 23, 2015|publisher=Wendy's/Arby's Group, Inc.}}</ref> It also entered the Russian market for the first time with plans to open 180 restaurants over a 10-year period. However, only three years later, in 2014, Wendy's closed all its restaurants in the country.<ref>{{cite web |last1=Shah |first1=Khushbu |title=Wendy's Is Closing All of its Locations in Russia |url=https://www.eater.com/2014/7/30/6179075/wendys-is-closing-all-of-its-locations-in-russia |website=eater.com |date=July 30, 2014 |publisher=Vox Media, LLC. |access-date=December 22, 2022 |archive-date=March 25, 2022 |archive-url=https://web.archive.org/web/20220325001525/https://www.eater.com/2014/7/30/6179075/wendys-is-closing-all-of-its-locations-in-russia |url-status=live }}</ref> |
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In 2013, Wendy's opened the first restaurant in [[Georgia (country)|Georgia]] and made a deal to open 25 restaurants in Georgia and the [[Republic of Azerbaijan]].<ref>{{cite web |last=Perkins |first=Carina |date=April 10, 2012 |title=Wendy's makes moves in Eastern Europe |url=http://www.globalmeatnews.com/Industry-Markets/Wendy-s-makes-moves-in-Eastern-Europe |url-status=live |archive-url=https://web.archive.org/web/20130515155414/http://www.globalmeatnews.com/Industry-Markets/Wendy-s-makes-moves-in-Eastern-Europe |archive-date=May 15, 2013 |access-date=September 23, 2015 |work=globalmeatnews.com}}</ref> In September 2014, several pork-based products were introduced to be on sale until early November. These included a standard pulled pork sandwich with slaw and three sauce options, a BBQ Pulled Pork Cheeseburger and cheese fries with pulled pork, cheddar cheese sauce, onions, and barbecue sauce.<ref>{{cite web |date=September 29, 2014 |title=Can Wendy's' Focus on New Pork Items Beat Rising Beef Costs? |url=http://www.zacks.com/stock/news/148727/can-wendys-focus-on-new-pork-items-beat-rising-beef-costs |url-status=live |archive-url=https://web.archive.org/web/20150711174014/http://www.zacks.com/stock/news/148727/can-wendys-focus-on-new-pork-items-beat-rising-beef-costs |archive-date=July 11, 2015 |access-date=May 30, 2015 |work=Zacks Investment Research}}</ref> In May 2015, Wendy's announced they would be expanding into [[India]], with its first outlet located in [[Gurgaon]].<ref>{{cite web |date=May 6, 2015 |title=Wendys, Worlds Third Largest Burger Chain to Open Outlet in India |url=http://food.ndtv.com/food-drinks/wendys-worlds-third-largest-burger-chain-to-open-outlet-in-gurgaon-india-760768 |url-status=live |archive-url=https://web.archive.org/web/20150518083153/http://food.ndtv.com/food-drinks/wendys-worlds-third-largest-burger-chain-to-open-outlet-in-gurgaon-india-760768 |archive-date=May 18, 2015 |access-date=May 30, 2015 |work=NDTV Food}}</ref> |
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In September 2016, JAE Restaurant Group acquired 97 Wendy's restaurants throughout the [[South Florida]] region.<ref name="Hospitality-2016">{{Cite news | url=https://hospitalitytech.com/jae-restaurant-group-acquires-97-south-florida-wendys-restaurants | title=JAE Restaurant Group Acquires 97 South Florida Wendy's Restaurants | work=Hospitality Tech | date=September 26, 2016 | access-date=February 3, 2019 | archive-date=February 4, 2019 | archive-url=https://web.archive.org/web/20190204070137/https://hospitalitytech.com/jae-restaurant-group-acquires-97-south-florida-wendys-restaurants | url-status=live }}</ref> JAE Restaurant Group is one of the country's largest franchisee owners. The Group owns 177 Wendy's Restaurants. |
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Wendy's Co. has been looking to remodel existing stores and upgrade the curb appeal of its locations. They have been doing this by adding fireplaces, more seating options, adding WiFi and flat-screen TVs, and digital menus.<ref name="Hospitality-2016" /> |
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In 2017, the company sold 540 of its restaurants. The divesture was the second step in a three-step action plan to improve the brand. Other steps include new openings and remodeling of existing stores. In 2015, the brand opened 80 new restaurants and remodeled 450 of its existing locations. The brand's goal is to remodel at least 60% of its North American locations by year-end 2020.<ref>{{Cite news | url=https://www.bizjournals.com/columbus/news/2018/02/22/wendys-lays-out-2020-sales-restaurant-goals.html | title=Wendy's lays out 2020 sales, restaurant goals | first=Dan | last=Eaton | work=[[American City Business Journals]] | date=February 22, 2018 | access-date=February 3, 2019 | archive-date=April 23, 2020 | archive-url=https://web.archive.org/web/20200423202637/https://www.bizjournals.com/columbus/news/2018/02/22/wendys-lays-out-2020-sales-restaurant-goals.html | url-status=live }}</ref> |
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In December 2017, Wendy's announced a partnership with [[DoorDash]] for food delivery in the U.S.<ref>{{cite news |last1=Locklear |first1=Mallory |title=Wendy's will deliver your next Baconator through DoorDash |url=https://www.engadget.com/2017-12-01-wendys-deliver-baconator-doordash.html |access-date=June 19, 2021 |work=Engadget |date=December 1, 2017 |archive-date=June 24, 2021 |archive-url=https://web.archive.org/web/20210624203843/https://www.engadget.com/2017-12-01-wendys-deliver-baconator-doordash.html |url-status=live }}</ref> |
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In October 2019, Wendy's announced that it was returning to the UK market, which it had served from 1980 to 1986, then again from 1992 to 2000. The first of 20 planned restaurants was due to open in 2020 in [[Stoke-on-Trent]],<ref>{{Cite news | url=https://www.stokesentinel.co.uk/whats-on/food-drink/american-burger-chain-wendys-open-3464122 | title=American burger chain Wendy's to open 20 diners in Britain next year – and Stoke-on-Trent could be on the hit list! | first=Hayley | last=Parker | work=[[Stoke Sentinel]] | date=October 26, 2019 | access-date=October 28, 2019 | archive-date=October 28, 2019 | archive-url=https://web.archive.org/web/20191028102316/https://www.stokesentinel.co.uk/whats-on/food-drink/american-burger-chain-wendys-open-3464122 | url-status=live }}</ref> but it was later announced that the first location would be [[Reading, Berkshire|Reading]], [[Berkshire]].<ref>{{Cite news | url=https://www.thecaterer.com/news/wendys-uk-restaurant-opening-reading | title=Wendy's on track to open first UK restaurant in 20 years | first=Sophie | last=Witts | work=[[The Caterer]] | date=October 12, 2020 | access-date=January 10, 2021 | archive-date=January 25, 2021 | archive-url=https://web.archive.org/web/20210125100942/https://www.thecaterer.com/news/wendys-uk-restaurant-opening-reading | url-status=live }}</ref> The Reading restaurant opened on June 2, 2021.<ref name="Perrin">{{Cite news |last=Perrin |first=Isabella |date=June 2, 2021 |title=Wendy's first UK restaurant opens in Reading today |work=Reading Chronicle |url=https://www.readingchronicle.co.uk/news/19342562.wendys-opens-reading-today/ |access-date=June 2, 2021 |archive-date=June 2, 2021 |archive-url=https://web.archive.org/web/20210602085037/https://www.readingchronicle.co.uk/news/19342562.wendys-opens-reading-today/ |url-status=live }}</ref> Wendy's would open its first [[Drive-through|drive-thru]] location in the UK in [[Colchester]] in July 2023. <ref>{{Cite news|url=https://www.essexlive.news/whats-on/food-drink/first-wendys-drive-thru-uk-8590265|title=First Wendy's drive-thru in UK opening in new £65m Essex leisure park|first=Arike|last=Idris|work=Essex Live|date=July 11, 2023|access-date=July 11, 2023}}</ref> |
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In January 2021, Wendy's announced that after the bankruptcy of franchisee NPC Quality Burgers Inc., half of NPC's outlets would be bought by Flynn Restaurant.<ref>{{Cite news|date=January 8, 2021|title=Flynn Restaurant to buy half of Wendy's burger joints operated by bankrupt NPC|language=en|work=Reuters|url=https://www.reuters.com/article/us-wendy-npc-idUSKBN29C2DJ|access-date=January 8, 2021|archive-date=January 7, 2021|archive-url=https://web.archive.org/web/20210107180119/https://www.reuters.com/article/us-wendy-npc-idUSKBN29C2DJ|url-status=live}}</ref> |
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In 2023, Wendy's announced that they would be returning to Australia, with hundreds of locations set to open across the country. The chain previously operated in Australia from the 1970s until it was closed in 1986. However, the US Burger giant has already run into a potential issue with the trademark to Wendy's name already owned by a different fast food outlet named [[Wendy's Milk Bar]], which opened in 1979 and has been operating in the country for over 40 years.<ref>{{Cite news|author=Jessica Yun|date=March 13, 2023|title=US burger giant Wendy's is coming. Australians are taking the fight to them|language=en|work=The Age|url=https://www.theage.com.au/business/entrepreneurship/burger-wars-global-giant-to-disrupt-australian-fast-food-industry-20230308-p5cqg7.html|access-date=March 13, 2023|archive-date=March 12, 2023|archive-url=https://web.archive.org/web/20230312192116/https://www.theage.com.au/business/entrepreneurship/burger-wars-global-giant-to-disrupt-australian-fast-food-industry-20230308-p5cqg7.html|url-status=live}}</ref> |
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In July 2024, Wendy's announced that they had signed an agreement with franchisees in the [[Republic of Ireland]] and would begin opening restaurants there beginning in early 2025, with the agreement stipulating that 30 new restaurants would open across the country over the following 10 years.<ref name="auto">{{Cite news |date=11 July 2024|url=https://www.irishmirror.ie/whats-on/food-drink-news/wendys-hamburger-chain-ireland-restaurants-33218661|title=US fast-food chain Wendy's set to launch in Ireland next year|newspaper=Irish Mirror }}</ref> A few days later, they announced that they will enter the Romanian market, opening 5 restaurants in 2025.<ref>{{Cite web |title=EXCLUSIV Planul gigantului Wendy's pentru România, prima ieșire în afara SUA după mulți ani. Se vine cu investiții de cel puțin 200 milioane dolari. Detalii despre primele restaurante |url=https://www.profit.ro/povesti-cu-profit/retail/exclusiv-planul-gigantului-wendy-s-pentru-romania-prima-iesire-in-afara-sua-dupa-multi-ani-se-vine-cu-investitii-de-cel-putin-200-milioane-dolari-detalii-despre-primele-restaurante-21669350 |access-date=2024-08-15 |website=Profit.ro |language=ro}}</ref> |
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===Wendy's by country and continent=== |
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[[File:Wendy's Locations Around The World.png|thumb|{{legend|#bb0c13|Current locations}}{{legend|#f88379|Former locations}}]] |
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====Asia==== |
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{{div col|colwidth=30em}} |
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* [[India]] (since 2015)<ref>{{cite web|url=https://www.indianretailer.com/restaurant/news/wendy-s-opens-first-restaurant-in-india-to-add-three-more.n9125|title=Wendy's opens first restaurant in India, to add three more|website=IndianRetailer.com|date=May 6, 2015|access-date=November 13, 2024 }}</ref> |
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* [[Indonesia]] (since 1990; acquired by [[Trans Corp]] as of 2013) |
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* [[Japan]] (1980-2009, 2011-2016, since 2016; co-branded as [[First Kitchen|Wendy's First Kitchen]])<ref>{{cite web|url=https://www.businesswire.com/news/home/20111226005001/en/Wendy%E2%80%99s-Enters-Japan-with-Grand-Opening-of-Tokyo-Restaurant|title=Wendy's Enters Japan with Grand Opening of Tokyo Restaurant|date=December 26, 2011|access-date=November 15, 2024 }}</ref> |
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* [[Kazakhstan]] (since 2021)<ref>{{cite web|url=https://www.irwendys.com/news/news-details/2021/The-Wendys-Company-Announces-New-Development-Agreements-in-the-Central-Asia-Region/default.aspx|title=The Wendy's Company Announces New Development Agreements in the Central Asia Region|publisher=Irwendys.com/|date=June 24, 2021|access-date=November 13, 2024}}</ref> |
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* [[Kuwait]] (since 2015)<ref>{{cite web|url=https://kw.wendysme.com/pages/about-us|title=Wendy's Middle East|publisher=Kw.wendysme.com/|date=May 2010|access-date=November 13, 2024}}</ref> |
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* [[Philippines]] (since 1983)<ref>{{cite web|url=https://www.scribd.com/presentation/60176124/Wendy-s-Philippines|title=Wendy's Philippines|access-date=November 13, 2024}}</ref> |
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* [[Qatar]] (since 2018) <ref>{{cite web|url=https://www.gulf-times.com/story/597713/wendys-qatar-receives-huge-crowds|title=Wendy's Qatar receives huge crowds|publisher=Gulf-times.com|date=June 28, 2018|access-date=November 13, 2024}}</ref> |
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* [[Saudi Arabia]] (1989-1993, since 2017) <ref>{{cite web|url=https://www.argaam.com/en/article/articledetail/id/432355#:~:text=Kuwait%2Dbased%20Alghanim%20Industries%20is,said%20in%20a%20statement%20Wednesday.|title=US restaurant chain Wendy's plans Saudi expansion|publisher=Argaam.com|date=June 22, 2016|access-date=November 13, 2024}}</ref> |
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* [[United Arab Emirates]] (since 2010) <ref>{{cite web|url=https://wendys-uae.myshopify.com/pages/about-us|title=ABOUT US - Wendys UAE|publisher=Wendys-uae.myshopify.com|access-date=November 13, 2024}}</ref> |
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* [[Uzbekistan]] (since 2019; first location in [[Central Asia]])<ref>{{cite web| url=https://londonlovesbusiness.com/yerkin-tatishevs-kusto-group-enters-expanding-uzbekistan-consumer-market-with-wendys-restaurant-franchise/|title=Yerkin Tatishev's Kusto Group enters expanding Uzbekistan consumer market with Wendy's restaurant franchise|publisher=Londonlovesbusiness.com|date=December 13, 2019|access-date=November 15, 2024}}</ref><ref>{{cite web| title=Kusto brings Wendy's to Central Asia| date=July 6, 2019| url=https://yerkintatishev.com/2019/07/06/kusto-brings-wendys-to-central-asia/| access-date=January 10, 2021| archive-date=January 26, 2021| archive-url=https://web.archive.org/web/20210126031216/https://yerkintatishev.com/2019/07/06/kusto-brings-wendys-to-central-asia/| url-status=live}}</ref><ref>{{cite news |title=US trade mission to Tashkent comes amid growing investment |newspaper=Caravanserai |date=June 26, 2019 |url=https://central.asia-news.com/en_GB/articles/cnmi_ca/features/2019/06/26/feature-01 |access-date=January 10, 2021 |last1=Yeniseyev |first1=Maksim |archive-date=October 20, 2020 |archive-url=https://web.archive.org/web/20201020174345/https://central.asia-news.com/en_GB/articles/cnmi_ca/features/2019/06/26/feature-01 |url-status=live }}</ref> |
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{{div col end}} |
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====Europe==== |
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{{div col|colwidth=30em}} |
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* [[Georgia (country)|Georgia]] (since 2013; first location in the [[Caucasus]]) |
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* [[United Kingdom]] (first operated between the late 1970s and the 1990s, reopened in June 2021)<ref name="Perrin"/> |
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* [[Ireland]] (planned for 2025)<ref name="auto"/><ref>{{cite web |last1=Staines |first1=Michael |title=US burger chain Wendy's is coming to Ireland |url=https://www.newstalk.com/news/us-burger-chain-wendys-is-coming-to-ireland-1406153 |website=Newstalk |access-date=April 3, 2023 |language=en |date=November 28, 2022}}</ref> |
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* [[Romania]] (planned for 2025) <ref>{{Cite web|url=https://www.profit.ro/povesti-cu-profit/retail/exclusiv-planul-gigantului-wendy-s-pentru-romania-prima-iesire-in-afara-sua-dupa-multi-ani-se-vine-cu-investitii-de-cel-putin-200-milioane-dolari-detalii-despre-primele-restaurante-21669350|title=EXCLUSIV Planul gigantului Wendy's pentru România, prima ieșire în afara SUA după mulți ani. Se vine cu investiții de cel puțin 200 milioane dolari. Detalii despre primele restaurante|website=Profit.ro}}</ref>{{div col end}} |
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====North America==== |
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{{div col|colwidth=30em}} |
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* [[Aruba]] (since 1992) <ref>{{cite web|url=https://www.wendys.aw/about/|title=About|website=Wendy's Aruba|year=2024|access-date=November 13, 2024 }}</ref> |
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* [[The Bahamas]] (since 1983) <ref>{{cite news|url=https://www.tribune242.com/news/2014/oct/20/2m-flagship-wendys-restaurant-opens-its-doors/|title=$2m flagship Wendy's restaurant opens its doors|publisher=Ellington|newspaper=The Tribune, Bahamas|last=Maycock|first=Denise|year=2024|access-date=November 13, 2024 }}</ref> |
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* [[Canada]] (since 1976, first location outside the United States) |
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* [[Cayman Islands]] (since 1989) <ref>{{cite web|url=https://www.caymangoodtaste.com/restaurants/wendys#:~:text=The%20first%20Wendy's%20in%20Cayman,Roberts%20International%20Airport%20Departure%20Lounge.|title=Wendy's - Fast Food|publisher=Caymangoodtaste.com|access-date=November 13, 2024 }}</ref> |
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* [[Curaçao]] (since 2024) <ref>{{cite web|url=https://www.facebook.com/wendyscuracao/|title=Wendy's Curacao|publisher=Facebook.com/wendyscuracao/|access-date=November 13, 2024 }}</ref> |
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* [[Dominican Republic]] (since 2007) <ref>{{cite web|website=DR1.com|url=https://dr1.com/forums/threads/wendys-back.56792/|title=Wendy's Back|date=June 26, 2007|access-date=November 13, 2024 }}</ref> |
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* [[El Salvador]] |
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* [[Guatemala]] (since 2017) <ref>{{cite web|url=https://www.irwendys.com/news/news-details/2018/Wendys-Opens-500th-International-Restaurant/default.aspx|title=Wendy's Opens 500th International Restaurant|publisher=Irwendys.com|date=January 9, 2018 |
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|access-date=November 13, 2024}}</ref> |
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* [[Honduras]] |
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* [[Jamaica]] (since 2007) <ref>{{cite web|url=https://pripsjamaica.com/places/3063/restaurants/wendys#:~:text=Description%3A,the%20restaurant%20around%20the%20island.|title=Description: Wendy's was obtained in 2007|publisher=Pripsjamaica.com|access-date=November 13, 2024}}</ref> |
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* [[Mexico]] (since 2001) <ref>{{cite web|url=https://www.wendys.com/en-ca/wendys-story|title=The Wendy's Story - 6,000th Wendy's Restaurant Opens |
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|publisher=Wendys.com|access-date=November 13, 2024}}</ref> |
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* [[Panama]] |
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* [[Puerto Rico]] (since 1978) <ref>{{cite web|url=https://www.wendys.com/blog/whats-it-like-to-be-wendys-international-franchisee#:~:text=Wendy's%C2%AE%20established%20itself%20in,first%20franchisee%20on%20the%20island.|title=What's It Like to Be a Wendy's International Franchisee?|publisher=Wendys.com|date=October 29, 2019|access-date=November 13, 2024}}</ref> |
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* [[Trinidad and Tobago]] (since 1978) <ref>{{cite web|url=https://trinidadexpress.com/business/local/wendy-s-changes-franchisee/article_93be367a-2340-11ed-befd-3b4915c364ee.html|title=Wendy's changes franchisee|publisher=Trinidadexpress.com|date=Aug 23, 2022|access-date=November 13, 2024}}</ref> |
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* [[United States]] (since 1969) |
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{{div col end}} |
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====Oceania==== |
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{{div col|colwidth=30em}} |
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* [[Australia]] (1970s-1986, since 2023)<ref>{{Cite web|url=https://7news.com.au/lifestyle/food/us-fast-food-giant-wendys-sets-sights-on-australia-with-plans-for-10-stores-on-our-shores-c-8334178|title=US fast food giant sets sights on Australia in looming battle of the burger|date=September 23, 2022|website=7NEWS|access-date=November 26, 2022|archive-date=October 15, 2022|archive-url=https://web.archive.org/web/20221015200324/https://7news.com.au/lifestyle/food/us-fast-food-giant-wendys-sets-sights-on-australia-with-plans-for-10-stores-on-our-shores-c-8334178|url-status=live}}</ref><ref>{{Cite web|url=https://www.smartcompany.com.au/industries/hospitality/us-burger-chain-wendys-australia/|title=US burger chain Wendy's is coming to Australia|first=Sarah|last=Stowe|date=September 15, 2022|website=SmartCompany|access-date=November 26, 2022|archive-date=October 3, 2022|archive-url=https://web.archive.org/web/20221003070118/https://www.smartcompany.com.au/industries/hospitality/us-burger-chain-wendys-australia/|url-status=live}}</ref><ref>{{cite news| last=Tanevski | first=Julia | title=The rumours are true! Wendy's is officially coming to Australia | website=www.taste.com.au | date=September 27, 2022 | url=https://www.taste.com.au/food-news/wendys-officially-coming-australia/k7mssuj5?nk=0304fab3615f91c0882b7c77396aed89-1664780405 | access-date=June 9, 2023}}</ref><ref>{{Cite web|url=https://www.canberratimes.com.au/story/7909607/burger-lovers-delight-us-giant-wendys-looks-to-turn-on-the-grill-in-australia/|title=Burger lovers delight: US giant Wendy's looks to turn on the grill in Australia|date=September 19, 2022|website=The Canberra Times|access-date=November 26, 2022|archive-date=October 5, 2022|archive-url=https://web.archive.org/web/20221005120742/https://www.canberratimes.com.au/story/7909607/burger-lovers-delight-us-giant-wendys-looks-to-turn-on-the-grill-in-australia/|url-status=live}}</ref> |
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* [[Guam]] (since 2012)<ref>{{cite news|url=https://www.postguam.com/news/local/wendy-s-set-to-open-in-dededo/article_4ec36a4f-34e2-5dea-8eee-f2ba7d9fa4e7.html|title=Wendy's set to open in Dededo|newspaper=[[The Guam Daily Post]]|last=Losinio|first=Louell|date=October 3, 2012|access-date=November 13, 2024 }}</ref> |
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* [[New Zealand]] (since 1988)<ref>{{cite web|url=https://www.nzherald.co.nz/business/wendys-new-zealand-bought-by-us-giant-ending-west-auckland-familys-35-year-run/S5L2DPY4QNAOLEKWIRQQP7SKSM/#:~:text=Danny%20and%20Dianne%20Lendich%20started,Danielle%20is%20the%20chief%20executive.|title=Wendy's New Zealand bought by US giant, ending West Auckland family's 35-year run|publisher=[[New Zealand Herald]]|date=May 21, 2024|access-date=November 13, 2024}}</ref> |
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{{div col end}} |
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==== South America ==== |
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{{div col|colwidth=30em}} |
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* [[Argentina]] (1996-2000, since 2011)<ref>{{cite web|url=https://www.sorrelmw.com/2011/02/10/wendys/|title=Wendy's returns to Argentina|publisher=Sorrelmw.com|date=February 10, 2011|access-date=November 13, 2024 }}</ref> |
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* [[Ecuador]] (since 2013)<ref>{{cite web|url=https://www.qsrweb.com/news/wendys-to-develop-20-restaurants-in-ecuador/#:~:text=The%20Wendy's%20Company%20today%20announced,population%20of%202.3%20million%20people.|title=Wendy's to develop 20 restaurants in Ecuador|publisher=Qsrweb.com|date=March 19, 2013|access-date=November 13, 2024 }}</ref> |
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* [[Chile]] (since 2015) |
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{{div col end}} |
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===Former locations=== |
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{{div col|colwidth=30em}} |
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* [[Brazil]] (2016–2019) |
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* [[Costa Rica]] (2005–2015) |
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* [[Germany]] (1979–1990) |
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* [[Greece]] (1989–2002) |
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* [[Hong Kong]] (1982–1986, Then again in 1992–2000) |
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* [[Hungary]] (1994–2002) |
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* [[Israel]] (operated for a few years from 1987)<ref>{{cite news|url=http://www.globes.co.il/en/article-351091|title=Wendy's Burger Chain Seeks Franchisee to Renew Activity in Israel|newspaper=[[Globes (newspaper)|Globes]]|date=July 21, 1996|first=Zehava|last=Dovrat|access-date=February 7, 2018|quote=Wendy's has already tried its luck in Israel. It entered activities in Israel nine years ago through the Blue Square supermarket chain, then managed by Benny Gaon. The chain was operated by the franchise method and reached six branches. [People] in the industry say that the chain failed due to managerial problems and a poor marketing plan. In addition, [Israelis] simply didn't like the product.|archive-date=February 7, 2018|archive-url=https://web.archive.org/web/20180207122245/http://www.globes.co.il/en/article-351091|url-status=live}}</ref> |
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* [[Italy]] (1990–1996) |
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* [[Malaysia]] (2008–2019) |
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* [[Netherlands]] (1980–1986) |
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* [[Russia]] (2011–2014) |
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* [[Singapore]] (1982–1987, 2009–2015) |
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* [[South Africa]]<ref>{{cite web|url=https://whichfranchise.co.za/burgers-are-king-and-south-africans-are-licking-their-lips/|title=Burgers are King and South Africans are licking their lips!|date=November 14, 2012|access-date=April 6, 2019|archive-date=December 23, 2019|archive-url=https://web.archive.org/web/20191223142053/https://whichfranchise.co.za/burgers-are-king-and-south-africans-are-licking-their-lips/|url-status=live}}</ref> |
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* [[South Korea]] (1984–1998) |
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* [[Spain]] (1980–2000), known from the 90s as Welcome.<ref name="espa2">{{cite web|url=http://www.hamburguesasenmadrid.com/2012/11/que-paso-conwendys.html|title=¿Qué pasó con Wendy's?|access-date=February 15, 2014|author=|date=December 23, 2012|editor=Hamburguesas en Madrid|language=Spanish|archive-date=February 18, 2014|archive-url=https://web.archive.org/web/20140218070409/http://www.hamburguesasenmadrid.com/2012/11/que-paso-conwendys.html|url-status=live}}</ref> |
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* [[Switzerland]] (1981-1983)<ref>{{cite web|url=https://www.csmonitor.com/1981/0702/070206.html|title=Swiss burghers in pickle over US fast-food invasion|newspaper=[[The Christian Science Monitor]]|date=July 2, 1981|access-date=February 2, 2021|archive-date=February 7, 2021|archive-url=https://web.archive.org/web/20210207074942/https://www.csmonitor.com/1981/0702/070206.html|url-status=live}}</ref> |
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* [[Taiwan]] |
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* [[Thailand]] (1990s) |
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* [[Turkey]] (1988-1990) |
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* [[Venezuela]] (1997–2021)<ref name="espa3">{{cite web|url=https://elestimulo.com/elinteres/empresas/2021-03-26/wendys-cierra-en-venezuela-no-fue-renovado-el-permiso-de-operacion/|title=Wendy's cierra en Venezuela|access-date=October 12, 2023|author=|date=March 26, 2021|editor=|language=Spanish|archive-date=|archive-url=}}</ref> |
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{{div col end}} |
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==Menu== |
==Menu== |
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[[File: |
[[File:Mall culture jakarta76.jpg|thumb|A Wendy's restaurant in [[Jakarta]], Indonesia, during a children's birthday party]] |
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Wendy's offers two different hamburger patties, a "Junior" |
Wendy's offers two different hamburger patties, a "Junior" {{convert|1.78|oz|g|adj=on}} patty and a "Single" {{convert|4|oz|g|adj=on}} patty. The 4-ounce patties are sold in single, double, and triple configurations, and the 1.78-ounce ones in single and double. The previous size of {{convert|2|oz|g}} per junior patty was reduced in 2007 to save money. The chain's patties are known for being square instead of round; as more square patties can fit onto a single grill over round.<ref>{{Cite web |last=Valinsky |first=Jordan |date=February 26, 2022 |title=The surprising reason why Wendy's burgers are square {{!}} CNN Business |url=https://www.cnn.com/2022/02/26/business/wendys-square-burgers-explanation/index.html |access-date=August 25, 2023 |website=CNN |language=en}}</ref> Originally, Wendy's had only two kinds of [[chicken sandwich]]es, fried and grilled. The spicy chicken sandwich started out as a promotion. It was later put on the menu full-time in 1996 because of its popularity and its ease of preparation; it used the same condiments as the standard fried chicken sandwich. |
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The [[Frescata]] line of sandwiches also went from being promotional items to main menu items; after going through several revisions, the Turkey and Swiss and the Ham and Swiss were put on the menu full-time. They were discontinued in mid-December 2007. Occasionally, some Wendy's restaurants offer a fried fish sandwich. |
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Originally, Wendy's had only two kinds of [[chicken sandwich]]es, fried and grilled. The spicy chicken sandwich started out as a promotional sandwich. It was later put on the menu full time in 1996 due to its popularity and the fact that, compared to most promotional sandwiches, it was much simpler to make (it used the same condiments as the standard breaded chicken sandwich). |
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In 1988, Wendy's was the first fast-food chain to create a single |
In 1988, Wendy's was the first fast-food chain to create a single-price-point "value menu" where all items listed on that menu were priced exclusively at 99¢. That menu was modified in 2007, with prices ranging from 99¢ to $2.00. |
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===Breakfast=== |
===Breakfast=== |
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Wendy's served breakfast beginning in 1985, but that endeavor proved unsuccessful.<ref>{{cite web|author=David Zuckerman|date=July 1, 1985|title=Wendy's enters breakfast arena; chain faces fierce competition|url=http://findarticles.com/p/articles/mi_m3190/is_v19/ai_3842394/|url-status=dead|archive-url=https://archive.today/20120708034534/http://findarticles.com/p/articles/mi_m3190/is_v19/ai_3842394/|archive-date=July 8, 2012|access-date=July 1, 2007|publisher=Nation's Restaurant News}}</ref> In mid-2007, Wendy's started serving breakfast again in its U.S. and some Canadian locations.<ref name="billings">{{cite web|url=http://www.billingsgazette.com/newdex.php?display=rednews/2005/03/08/build/business/52-wendys.inc|title=Wendy's considers new breakfast menu|author=<!--Not stated--> |
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In mid-2007, Wendy's began a national debut of its new breakfast menu in its U.S. and Canadian stores. Wendy's experimented with serving breakfast for a short time in 1985, but the endeavor was unsuccessful due to many issues.<ref>{{cite news|url=http://findarticles.com/p/articles/mi_m3190/is_v19/ai_3842394/|title=Wendy's enters breakfast arena; chain faces fierce competition|author=David Zuckerman|publisher=Nation's Restaurant News|date=July 1, 1985|accessdate=July 1, 2007}}</ref><ref name="billings" /> While approximately twelve Wendy's restaurants in the U.S. and its territories have been serving breakfast since then, Wendy's has not had a company-wide breakfast offering.<ref name="billings"/><ref name="raleigh" /> The new breakfast menu was expected be fully deployed to all Wendy's in the United States by the end of 2009, but as of July 2010, many Wendy's franchises across the country still do not have a breakfast menu. |
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|publisher=[[Billings Gazette]]|date=March 8, 2005|access-date=July 1, 2007|url-status=dead|archive-url=https://web.archive.org/web/20071006080316/http://www.billingsgazette.com/newdex.php?display=rednews%2F2005%2F03%2F08%2Fbuild%2Fbusiness%2F52-wendys.inc|archive-date=October 6, 2007}}</ref> While approximately 12 Wendy's restaurants in the U.S. and its territories had been serving breakfast since 2006, Wendy's did not have a company-wide breakfast offering until 2020.<ref name="billings"/><ref name="raleigh">{{cite web|author=Sue Stock|date=April 7, 2006|title=Wendy's to try breakfast at three local stores|url=http://www.newsobserver.com/104/story/426227.html|url-status=dead|archive-url=https://web.archive.org/web/20070125143442/http://www.newsobserver.com/104/story/426227.html <!-- Bot retrieved archive -->|archive-date=January 25, 2007|access-date=July 1, 2007|publisher=The [[News & Observer]]}}</ref> |
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The |
The 2007 breakfast menu is different from the ones featured in 1985 and is structured similarly to the lunch/dinner menu, with "value meals" and various sides like blended fruit.<ref name="raleigh"/> Menu items include several [[breakfast sandwich]]es served on [[Biscuit#Biscuits in North American usage|biscuits]], "frescuits", and [[Kaiser roll]]s, breakfast [[burritos]], and [[side order]]s of [[hash browns]], [[muffins]], and [[cinnamon sticks]].<ref>{{cite web|url=http://www.dailysouthtown.com/business/442923,261BIZ2.article |title=Wendy's joins scramble to lure morning diners |author=Cheryl V. Jackson |publisher=the [[Chicago Sun-Times]] |date=June 26, 2007 |access-date=July 1, 2007 |archive-url=https://web.archive.org/web/20071013164702/http://dailysouthtown.com/business/442923,261BIZ2.article |archive-date=October 13, 2007 |url-status=dead }}</ref> To avoid problems encountered with the 1985 breakfast, the 2007 menu was designed for ease of operation, lower cost, and reduced preparation time.<ref name="billings"/> |
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In January 2016, Wendy's announced a transition plan to serve only cage-free eggs by 2020 in all U.S. and Canadian locations that serve breakfast.<ref>{{cite web|last1=Quirk|first1=Mary Beth|title=Wendy's Pledges To Use Only Eggs From Cage-Free Hens By 2020 In North American Locations|url=http://consumerist.com/2016/01/04/wendys-pledges-to-use-only-eggs-from-cage-free-hens-by-2020-in-north-american-locations/|website=consumerist.com|date=January 4, 2016|access-date=January 4, 2016|archive-date=January 4, 2016|archive-url=https://web.archive.org/web/20160104195138/http://consumerist.com/2016/01/04/wendys-pledges-to-use-only-eggs-from-cage-free-hens-by-2020-in-north-american-locations/|url-status=live}}</ref><ref>{{cite web|last1=Settembre|first1=Jeanette|title=Wendy's is the latest fast-food chain to join the cage-free egg movement|url=http://www.nydailynews.com/life-style/eats/wendy-joins-cage-free-egg-movement-article-1.2485029|work=Daily News|date=January 4, 2016 |location=New York|access-date=January 4, 2016|archive-date=January 6, 2016|archive-url=https://web.archive.org/web/20160106094407/http://www.nydailynews.com/life-style/eats/wendy-joins-cage-free-egg-movement-article-1.2485029|url-status=live}}</ref> |
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In 2011, Wendy's said the chain plans to change its breakfast menu. [[Pancake]]s and [[omelet]]s have not been successful, because they "aren't conducive to eating on the go."<ref name=Bun/> |
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In September 2019, Wendy's announced it would launch a nationwide breakfast menu in March 2020, including a breakfast version of its Baconator, a Frosty-inspired coffee drink, and a honey butter chicken biscuit.<ref>{{cite web|url=https://www.today.com/food/wendy-s-rolling-out-breakfast-1st-time-ever-check-out-t162214|title=Wendy's is rolling out a totally new breakfast menu — check it out|website=Today|date=September 10, 2019|access-date=February 16, 2020|archive-date=February 15, 2020|archive-url=https://web.archive.org/web/20200215150141/https://www.today.com/food/wendy-s-rolling-out-breakfast-1st-time-ever-check-out-t162214|url-status=live}}</ref> That menu includes 19 items.<ref>{{Cite web|url=https://www.deseret.com/entertainment/2020/3/2/21161883/wendys-breakfast-menu-new-list-baconator-frostyccino-march-2-national-mcmuffin-day-mcdonalds|title=Here's everything on the new Wendy's breakfast menu|last=Mann|first=Court|date=March 2, 2020|website=Deseret News|language=en|access-date=March 4, 2020|archive-date=March 3, 2020|archive-url=https://web.archive.org/web/20200303144535/https://www.deseret.com/entertainment/2020/3/2/21161883/wendys-breakfast-menu-new-list-baconator-frostyccino-march-2-national-mcmuffin-day-mcdonalds|url-status=live}}</ref> It began offering new a cinnamon roll-like baked good via a partnership with [[Cinnabon]] in February 2024, and this came on top of other recent additions like a breakfast burrito that resembled something from [[Taco Bell]] and or a sandwich similar to the [[McMuffin]] from [[McDonald's|McDonalds]], as ''[[CNN]]'' reported.<ref>{{Cite web |last=Valinsky |first=Jordan |date=2024-02-14 |title=Wendy's newest breakfast item is made by another fast-food chain {{!}} CNN Business |url=https://www.cnn.com/2024/02/14/food/wendys-cinnabon-breakfast-menu/index.html |access-date=2024-02-16 |website=CNN |language=en}}</ref> |
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===Menu items=== |
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[[File:A Wendy's Hamburgers outlet in Manila, Philippines.jpg|thumb|A Wendy's outlet in [[Manila]], [[Philippines]].]] |
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=== Surge pricing === |
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[[Image:Wendy's at Niagara Falls.jpg|thumb|right|A busy front counter at a Wendy's restaurant in [[Niagara Falls, Ontario]], [[Canada]]]] |
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In February 2024, the company announced a plan to explore [[dynamic pricing]], or surge pricing, where the cost of menu items would change throughout the day depending on timing of purchases and restaurant activity, in early 2025. Similar moves have been attempted by [[AMC Entertainment]] and [[Uber]]. Despite not receiving much attention when first discussed on the company's earnings call, the reaction was largely negative. The company decided against the move later that month and emphasized discounts it offers customers.<ref>{{Cite news |last=Avila |first=Joseph De |title=Wendy's Makes It Clear After Backlash: No Surge Pricing |url=https://www.wsj.com/business/wendys-dynamic-pricing-backlash-46985ebf |access-date=2024-02-28 |work=WSJ |language=en-US}}</ref> |
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===Notable menu items=== |
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<!-- Please do not add every LTO product or new product, only add the mainline products --> |
<!-- Please do not add every LTO product or new product, only add the mainline products --> |
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[[File:A Wendy's Hamburgers outlet in Manila, Philippines.jpg|thumb|A Wendy's outlet in [[Manila]], Philippines]] |
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* Wendy's features [[French fries]] as its primary side item (the recipe was modified in 2010<ref>{{cite news|url=http://www.ajc.com/business/wendys-changes-french-fries-736446.html|title=Wendy's changes French Fries}}</ref>), but also offers a number of options for side items including [[salad]]s, [[Chili con carne|chili]], wraps and [[baked potato]]es. In several markets the customer may request any of these be substituted for fries in their value meals. |
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* [[Baked potato]] – No other major fast food chain offers baked potatoes, which Wendy's offers with a variety of toppings. Baked potatoes were added to the menu in 1983 as a lower-fat alternative to French fries.<ref>{{cite news |last=Laliberte |first=Marissa |title=Why Wendy's Is One of {{as written|the th|e}} Few Fast-Food Chains with Baked Potatoes |newspaper=[[Reader's Digest]] |location= |pages= |language= |publisher= |date=March 21, 2022 |url=https://www.rd.com/article/wendys-baked-potatoes/ |access-date=September 19, 2022 |archive-date=September 20, 2022 |archive-url=https://web.archive.org/web/20220920173328/https://www.rd.com/article/wendys-baked-potatoes/ |url-status=live }}</ref> |
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* [[Frosty (Wendy's)|Frosty]] dessert – a frozen dairy dessert sold in chocolate and vanilla flavors. The Frosty flavors are also sold as a [[ro "arenr float|float]]. Recently, Frosty Shakes{{spaced ndash}}a Frosty blended with either vanilla bean, strawberry, chocolate fudge, Caramel and Wild Berry Syrups and topped with Syrup and whipped topping{{spaced ndash}}have been served at Wendy's. In 2011 Wendy's discontinued the Twisted Frosty, in place introduced Frosty Parfaits, they come in Caramel Apple, and Chocolate Oreo. |
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* [[Chili con carne|Chili]] – Wendy's has offered chili since opening its first restaurant. Cooked hamburger patties that are not sold promptly are chopped up and used in the chili, which is considered a lower-calorie menu option.<ref>{{cite news | last =Tober | first =Janice | title =This Is Why Wendy's Chili Is So Delicious | newspaper =[[Mashed.com|Mashed]] | location = | pages = | language = | publisher = | date =May 19, 2021 | url =https://www.mashed.com/156521/this-is-why-wendys-chili-is-so-delicious/ | access-date =September 19, 2022 | archive-date =September 20, 2022 | archive-url =https://web.archive.org/web/20220920173722/https://www.mashed.com/156521/this-is-why-wendys-chili-is-so-delicious/ | url-status =live }}</ref> |
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* In Costa Rica, [[gallo pinto]] is available. Gallo pinto is a breakfast dish made with fried rice and black beans. |
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* [[Frosty (frozen dairy dessert)|Frosty]] dessert – a frozen dairy dessert created by Thomas at his first restaurant by blending chocolate and vanilla ice cream, and intended to be thick enough to require a spoon to eat.<ref>{{cite book | last = Llanas | first = Sheila Griffin | author-link = | title = Dave Thomas: Wendy's Founder | publisher = Abdo Publishing | series = | volume = | edition = | date = 2014 | location = | pages = | language = | url = https://books.google.com/books?id=_hVFBAAAQBAJ&dq=wendy%27s+frosty&pg=PA19 | doi = | id = | isbn = 9781629686059 | quote = | access-date = October 23, 2022 | archive-date = March 18, 2023 | archive-url = https://web.archive.org/web/20230318165308/https://books.google.com/books?id=_hVFBAAAQBAJ&dq=wendy%27s+frosty&pg=PA19 | url-status = live }}</ref> |
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* In Japan, Wendy's offered a [[red bean paste]] and cheese sandwich called an "An" Burger (あんバーガー anbāgā). They also served several types of teriyaki burgers.<ref name="Japanese Wendy's official site" /> |
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* Dave's – In late 2011, Wendy's altered the recipe for their Single, Double, and Triple burgers, which had been staples on the menu for decades, to rerelease each as part of the new Dave's Hot 'N Juicy line. They were constructed from the same basic patty (and the words "Single", "Double", and "Triple" were retained at the end of the new names), but the patty was now thicker, and its square edges had been rounded off slightly. The cheese began to be stored at a warmer temperature, allowing it to melt more entirely over the patty, alterations were made to the bun, and the selection of produce (red onions replaced white onions), and the condiments now consisted of ketchup and mayonnaise rather than ketchup, mayonnaise, and mustard.<ref name="Reality Check: Wendy's New Hot 'N Juicy">{{cite web|url=http://aht.seriouseats.com/archives/2011/09/reality-check-wendys-new-hot-n-juicy-review.html/|title=Reality Check: Wendy's New Hot 'N Juicy|access-date=May 30, 2015|archive-date=May 31, 2015|archive-url=https://web.archive.org/web/20150531015807/http://aht.seriouseats.com/archives/2011/09/reality-check-wendys-new-hot-n-juicy-review.html/|url-status=live}}</ref> They were updated in 2016 and renamed as simply Dave's, now using bakery-style buns. |
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* [[Big Classic]] – A sandwich that directly competes with the Burger King Whopper. [[Mayonnaise]], lettuce, tomato, [[pickled cucumber|pickles]], ketchup, and onions served on a [[Kaiser roll|Kaiser-style roll]]. A second version with bacon is available, called the Big Bacon Classic, which was replaced with the Bacon Deluxe in 2009 when the Applewood Smoked Bacon was introduced. The Big Classic, is no longer known by any name on the menu, but is still available by requesting to add three strips of bacon to a single, double, or triple classic cheeseburger. |
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* [[Big Classic]] – A sandwich (no longer available in US stores) that directly competed with the Burger King Whopper. Mayonnaise, lettuce, tomato, pickles, ketchup, and onions served on a [[Kaiser roll|Kaiser-style roll]]. A second version with bacon was available, called the Big Bacon Classic, which was replaced with the Bacon Deluxe in 2009 when the Applewood Smoked Bacon was introduced. |
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* [[Baconator]] – Single Baconator is one {{frac|1|4}}-pound patty topped with mayonnaise, ketchup, three strips of bacon and one slice of cheese; Double Baconator has mayonnaise, ketchup, six strips of bacon, two {{frac|1|4}}-pound (113.4 gram) patties, and two slices of American cheese; and the Triple Baconator (1360 calories) is three {{frac|1|4}}-pound patties with nine strips of bacon, three slices of cheese, mayonnaise, and ketchup. |
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* [[Baconator]] – Single Baconator is one quarter-pound patty topped with mayonnaise, ketchup, three strips of bacon, and two slices of cheese; Double Baconator has mayonnaise, ketchup, six strips of bacon, two {{convert|1/4|lb|g}} patties, and three slices of American cheese; and the Triple Baconator (1360 Calories or [[kilocalorie]]s) is three quarter-pound patties with nine strips of bacon, four slices of cheese, ketchup, and mayonnaise. |
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* The ''Double Stack'' was Wendy's $0.99 double cheeseburger. It comes with two 1.78-ounce patties, [[American cheese]], [[ketchup]], two [[pickled cucumber|pickles]], two onions, and [[mustard (condiment)|mustard]] on a small bun. It was on the menu in the 1980s and 1990s, replaced with the $1.29 "Stack Attack" for several years, and brought back in late 2008. At one point, the Double Stack was $1.29 in most locations. In August 2011, the Double Stack was discontinued in Canadian restaurants and a new burger called the Cheesy Cheddarburger (sold in America and Canada) was brought in to replace it. The Double Stack is still sold, but is no longer on the $0.99 menu. The Double Stack is now made with two 2.25-ounce patties. |
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* Bacon Mushroom Melt – is a beef hamburger featuring smoked bacon, portobello mushrooms and cheddar cheese sauce. It was first available in the early 1990s and was very popular in some countries across the world like Greece and [[Philippines]].<ref>{{cite news|last=Paler|first=Kyla|date=October 6, 2016|title=The Bacon Mushroom Melt gets a holiday upgrade|url=https://www.spot.ph/eatdrink/the-latest-eat-drink/68013/wendys-christmas-bacon-ham-mushroom-melt-burgers-a00173-20161006|website=spot.ph|access-date=September 21, 2018|archive-date=September 21, 2018|archive-url=https://web.archive.org/web/20180921200121/https://www.spot.ph/eatdrink/the-latest-eat-drink/68013/wendys-christmas-bacon-ham-mushroom-melt-burgers-a00173-20161006|url-status=live}}</ref><ref>{{cite web|last=Χατζηιωάννου|first=Χρήστος|title=Φέρτε πίσω τα Wendy's. Ποια μάρμαρα του Παρθενώνα; Εδώ μαζεύουμε υπογραφές για να γυρίσει το Bacon Mushroom Melt.|url=https://www.oneman.gr/keimena/diaskedash/oneman_food/ferte-pisw-ta-wendy-s.1965170.html|url-status=dead|archive-url=https://web.archive.org/web/20121013152946/https://www.oneman.gr/keimena/diaskedash/oneman_food/ferte-pisw-ta-wendy-s.1965170.html|archive-date=October 13, 2012|publisher=oneman.gr|language=el}}</ref><ref>{{cite web|title=Wendy's Bacon Mushroom Melt Television Commercial 1991| date=September 20, 2017 |url=https://www.youtube.com/watch?v=7YDD3bAiOhs |archive-url=https://ghostarchive.org/varchive/youtube/20211215/7YDD3bAiOhs |archive-date=December 15, 2021 |url-status=live|via=[[YouTube]]}}{{cbignore}}</ref> In later years in some countries it is referred to as the Baconator Mushroom Melt<ref>{{cite web|title=Baconator Mushroom Melt|url=https://www.wendys.co.nz/menu/item?id=66%2F|website=Wendys|access-date=September 21, 2018|archive-date=December 23, 2018|archive-url=https://web.archive.org/web/20181223185802/https://www.wendys.co.nz/menu/item?id=66%2F|url-status=live}}</ref> or the Bacon Portabella Mushroom Melt with an extra slice of cheese.<ref>{{cite web|title=News: Wendy's – New Bacon Portabella Mushroom Melt|url=https://www.brandeating.com/2012/09/news-wendys-new-bacon-portabella.html|website=Brand Eating|access-date=September 21, 2018|archive-date=September 21, 2018|archive-url=https://web.archive.org/web/20180921191237/https://www.brandeating.com/2012/09/news-wendys-new-bacon-portabella.html|url-status=live}}</ref> |
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* In December 2006, Wendy's phased out and stopped offering their fried "home-style" chicken strips in most U.S. locations. There is now a chicken club combo in the strips' place, which features a home-style chicken breast with Swiss cheese, three strips of bacon, lettuce, tomato, and mayonnaise. Wendy's also offers the spicy or grilled chicken fillet sandwich, which comes with either honey mustard or mayonnaise, lettuce, and tomato. The home-style chicken strips are still available in Canada. |
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* Ciabatta Bacon Cheeseburger – Introduced in January 2014, the Ciabatta Bacon Cheeseburger is made with a quarter-pound beef patty, aged [[Asiago cheese]], thick-cut applewood smoked [[bacon]], rosemary garlic aïoli, and roasted tomatoes.<ref>{{cite news |last=Thorn |first=Brett |date=January 23, 2014 |title=Wendy's introduces Ciabatta Bacon Cheeseburger |url=http://nrn.com/food-trends/wendys-introduces-ciabatta-bacon-cheeseburger |newspaper=[[Nation's Restaurant News]] |access-date=January 2, 2015 |archive-date=January 2, 2015 |archive-url=https://web.archive.org/web/20150102062442/http://nrn.com/food-trends/wendys-introduces-ciabatta-bacon-cheeseburger |url-status=live }}</ref><ref>{{cite news |date=January 27, 2014 |title=Wendy's Unveils Mediterranean-Inspired Cheeseburger |url=http://www.qsrmagazine.com/news/wendy-s-unveils-mediterranean-inspired-cheeseburger |newspaper=QSR Magazine |access-date=January 2, 2015 |archive-date=January 2, 2015 |archive-url=https://web.archive.org/web/20150102044557/http://www.qsrmagazine.com/news/wendy-s-unveils-mediterranean-inspired-cheeseburger |url-status=live }}</ref> At launch, the sandwich was priced at $4.79 in the United States and was part of a strategy to market higher-priced menu items to help position Wendy's as a premium fast-food chain.<ref>{{cite news |last=Wong |first=Venessa |date=January 23, 2014 |title=Wendy's Next Expedition in Bread: Ciabatta |url=http://www.businessweek.com/articles/2014-01-23/wendys-next-expedition-in-bread-ciabatta |newspaper=[[Bloomberg BusinessWeek]] |access-date=January 2, 2015 |archive-date=January 3, 2015 |archive-url=https://web.archive.org/web/20150103025439/http://www.businessweek.com/articles/2014-01-23/wendys-next-expedition-in-bread-ciabatta |url-status=dead }}</ref> Wendy's advertised the sandwich as a limited-time product that would be withdrawn in March 2014.<ref>{{cite news|last=Mary|first=Vanac|date=January 27, 2014|title=Meet Wendy's Ciabatta Bacon Cheeseburger|newspaper=[[Columbus Dispatch]]|location=Columbus, Ohio|url=http://www.dispatch.com/content/blogs/the-bottom-line/2014/01/wendys-bringing-bacon-cheeseburger-back-with-ciabatta-bun.html|url-status=dead|archive-url=https://archive.today/20140203073454/http://www.dispatch.com/content/blogs/the-bottom-line/2014/01/wendys-bringing-bacon-cheeseburger-back-with-ciabatta-bun.html|archive-date=February 3, 2014|access-date=January 2, 2015}}</ref><ref>{{cite news |last=Hugh |first=Robert |date=January 27, 2014 |title=Wendy's rolls out its Ciabatta Bacon Cheeseburger |url=http://www.masslive.com/dining/2014/01/wendys_introduces_the_ciabatta.html |newspaper=[[The Republican (Springfield, Massachusetts)|The Republican]] |location=Springfield, Mass. |access-date=January 2, 2015 |archive-date=January 2, 2015 |archive-url=https://web.archive.org/web/20150102045807/http://www.masslive.com/dining/2014/01/wendys_introduces_the_ciabatta.html |url-status=live }}</ref> According to the company, the sandwich has 670 calories.<ref>{{cite web|title=CIABATTA BACON CHEESEBURGER|url=http://www.wendys.com/en-us/hamburgers/ciabatta-bacon-cheeseburger|url-status=dead|archive-url=https://archive.today/20140203073327/http://www.wendys.com/en-us/hamburgers/ciabatta-bacon-cheeseburger|archive-date=February 3, 2014|access-date=February 3, 2014|website=wendys.com|publisher=Wendy's}}</ref> The debut of the burger received positive reviews. Syndicated fast food columnist Ken Hoffman called the burger "another winner" and "worth the carbs",<ref>{{cite news |last=Hoffman |first=Ken |date=February 10, 2014 |title=Drive-thru review: Wendy's Ciabatta Bacon Cheeseburger brings new, exciting tastes to burgers |url=http://gazette.com/drive-thru-review-wendys-ciabatta-bacon-cheeseburger-brings-new-exciting-tastes-to-burgers/article/1514188 |newspaper=The Gazette |location=Colorado Springs, CO |access-date=January 2, 2015 |archive-date=January 2, 2015 |archive-url=https://web.archive.org/web/20150102052953/http://gazette.com/drive-thru-review-wendys-ciabatta-bacon-cheeseburger-brings-new-exciting-tastes-to-burgers/article/1514188 |url-status=live }}</ref> while the ''[[Phoenix New Times]]'' declared it was "one of the better burgers in the entire fast-food industry."<ref>{{cite web |url=http://blogs.phoenixnewtimes.com/bella/2014/02/wendys-ciabatta-bacon-cheeseburger.php |title=Wendy's Ciabatta Bacon Cheeseburger Makes Drive-Thru (Almost) Upscale |last1=Grence |first1=JK |date=February 26, 2014 |website=Phoenix New Times |access-date=March 3, 2014 |archive-date=November 24, 2014 |archive-url=https://web.archive.org/web/20141124080501/http://blogs.phoenixnewtimes.com/bella/2014/02/wendys-ciabatta-bacon-cheeseburger.php |url-status=live }}</ref> Reviewers at the ''[[Sioux City Journal]]'' offered more mixed evaluations, with only two of four taste testers saying they would be likely to try the burger a second time.<ref>{{cite news |last=Horlyk |first=Earl |date=February 6, 2014 |title=Fast food taste test: Ciabatta Bacon Cheeseburger |url=http://siouxcityjournal.com/weekender/food/fast-food-taste-test-ciabatta-bacon-cheeseburger/article_ac1a93c8-d3b0-515d-9fca-c260c9e660e8.html |newspaper=Sioux City Journal |location=Sioux City, IA |access-date=January 2, 2015 |archive-date=February 9, 2020 |archive-url=https://web.archive.org/web/20200209164405/https://siouxcityjournal.com/weekender/food/fast-food-taste-test-ciabatta-bacon-cheeseburger/article_ac1a93c8-d3b0-515d-9fca-c260c9e660e8.html |url-status=live }}</ref> |
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* Outlets in [[North Carolina]] and [[South Carolina]] offer a sandwich called the Carolina Classic. The sandwich consists of a single quarter pound patty of beef, topped with chili, [[coleslaw]], onion, and mustard. |
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* Black bean burger – Wendy's and a number of major fast-food chains have been targeted for decades for meatless entrees, typically, meatless 'veggieburgers' – and Wendy's response is the black bean burger (still in 'beta' testing in [[Salt Lake City]], Utah; [[Columbus, Ohio]]; and [[Columbia, South Carolina]]).<ref>{{cite web|title=Wendy's – Quality Is Our Recipe|url=https://www.wendys.com/en-us/black-bean-burger12|url-status=dead|archive-url=https://web.archive.org/web/20160328142607/https://www.wendys.com/en-us/black-bean-burger12|archive-date=March 28, 2016|access-date=March 2, 2017}}</ref> Its major ingredients are black beans, wild rice, farro, onions, brown rice, carrots, quinoa, corn, green bell peppers, and red bell peppers; and the sauce and seasonings include red wine vinegar, chili peppers, cumin, cilantro, oregano, and sea salt. |
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* On July 9, 2010, Wendy's began serving four salads, including Apple [[Pecan]] Chicken, [[BLT]] [[Cobb salad|Cobb]], Baja Salad, and Spicy Chicken Caesar throughout the U.S. Also the Berry Almond chicken and Asian Firecracker salads are available in select areas.<ref name=salad /> |
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* '''Biggie Bag''', short for "Bigger Bag" refers to a [[Wendy's]] [[value meal]] originally introduced in March 2019.<ref>{{cite news |title=Wendy's Updates $5 Biggie Bag Deal with More Crispy-Fried Chicken |url=https://www.brandeating.com/2020/05/wendys-updates-5-dollar-biggie-bag-deal-with-more-crispy-fried-chicken.html |access-date=23 June 2024 |work=Brand Eating |date=May 9, 2020}}</ref><ref>{{cite news |title=New $5 Biggie Bag Arrives at Wendy's; Free with DoorDash Delivery Order Through March 24, 2019 |url=https://www.brandeating.com/2019/03/new-5-dollar-biggie-bag-arrives-at-wendys-free-with-doordash-delivery-order-through-march-24-2019.html |access-date=23 June 2024 |work=Brand Eating |date=March 18, 2019}}</ref> They were reintroduced in April 2022 and nationwide in September 2022. <ref>{{cite news |last1=Lake |first1=Amber |title=Burger King and Wendy's Just Released Almost Identical Value Meals |url=https://www.eatthis.com/news-burger-king-and-wendys-premier-identical-value-meals/ |access-date=23 June 2024 |work=Eat This Not That |date=14 April 2022 |language=en}}</ref><ref>{{cite news |last1=Lake |first1=Amber |title=Wendy's Just Brought Back This Popular Menu Favorite |url=https://www.eatthis.com/news-wendys-brought-back-this-menu-favorite/ |access-date=23 June 2024 |work=Eat This Not That |date=13 April 2022 |language=en}}</ref><ref>{{cite news |last1=Moore |first1=Cortney |title=Wendy's brings back $5 Biggie Bag deal nationwide |url=https://www.foxbusiness.com/lifestyle/wendys-brings-back-5-biggie-bag-deal-nationwide |access-date=23 June 2024 |work=FOXBusiness |date=1 September 2022}}</ref> |
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* In February 2011, Wendy's changed the chicken club sandwich to the "Asiago Ranch" removing Swiss cheese from the menu. Mayonnaise was replaced with ranch, and the sandwich is available with the home-style, spicy, or grilled chicken. |
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* In September 2011, Wendy's replaced their then-current meat with "Dave's Hot 'N Juicy". A 4 oz. Thick Cut patty was introduced for premium sandwiches,<ref name=Bun /> and the chain replaced 1.78 oz. with 2.25 oz. for Value sandwiches. This was part of the chain's attempt to totally revamp its cheeseburgers. |
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*In November 2011, Wendy's introduced a signature sandwich to directly compete with [[McDonald's]] [[Big Mac]] and [[Burger King]]'s [[Whopper]] known as The "W". This sandwich featured two all-beef square patties on a butter-toasted bun along with a signature sauce. |
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* In April 2012, Wendy's introduced [[poutine]] to their menu in Canada. |
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* In July 2012, Wendy's introduced [[Son of Baconator]] to their menu as a cheaper, smaller, alternative to the Baconator. It is made with two 2.25-ounce meat patties, four pieces of bacon, two slices of cheese, and topped with ketchup and mayonnaise. |
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== |
== Food safety == |
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In 2015, Wendy's had two food safety incidents involving foreign objects in food at their restaurants in [[Gurgaon, India]].<ref>{{Cite web |last=Sarkar |first=John |date=September 21, 2015 |title=Wendy's faces food safety issues |url=http://retail.economictimes.indiatimes.com/news/food-entertainment/food-services/wendys-faces-food-safety-issues/49039717 |access-date=September 15, 2022 |website=[[The Economic Times]] |language=en |agency=[[Times News Network]] |archive-date=June 30, 2022 |archive-url=https://web.archive.org/web/20220630081631/https://retail.economictimes.indiatimes.com/news/food-entertainment/food-services/wendys-faces-food-safety-issues/49039717 |url-status=live }}</ref> |
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After successful early growth of the chain, sales flattened as the company struggled to achieve brand differentiation in the [[Burger Wars|highly competitive fast-food market]]. This situation would turn around in the mid-1980s. Starting on January 9, 1984, elderly actress [[Clara Peller]] was featured in the successful "[[Where's the beef?|Where's the Beef?]]" North American commercial campaign written by Cliff Freeman. Her famous line quickly entered the American [[pop culture]] (it was even used by [[Walter Mondale]] in a debate with [[Gary Hart]] in the [[United States Democratic Party|Democratic]] [[primary election]]) and served to promote Wendy's [[hamburger]]s. Peller, age 84, was dropped from the campaign in 1985 because she performed in a commercial for [[Prego]] [[spaghetti]] sauce, saying she "finally found" the beef.<ref>[http://query.nytimes.com/gst/fullpage.html?res=9B0DE0D61E39F931A2575BC0A961948260 What happened to Clara Peller]</ref> |
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In late August 2022, 97 people reported getting sick after eating sandwiches containing romaine lettuce at Wendy's restaurants in the U.S. states of Indiana, Michigan, Ohio, Pennsylvania, New York and Kentucky.<ref>{{cite news |url=https://www.cnn.com/2022/09/03/health/wendys-ecoli-outbreak-september/index.html |title=An E. coli outbreak associated with Wendy's restaurants has now sickened 97 people in 6 states |first=Rebekah |last=Riess |work=[[CNN]] |date=September 3, 2022 |access-date=September 15, 2022 |archive-date=September 15, 2022 |archive-url=https://web.archive.org/web/20220915074808/https://www.cnn.com/2022/09/03/health/wendys-ecoli-outbreak-september/index.html |url-status=live }}</ref> The [[Centers for Disease Control and Prevention]] never could officially identify the specific source of the ''[[E. coli]]'' outbreak, but Wendy's removed romaine lettuce from the affected restaurants.<ref>{{cite web |url=https://www.cdc.gov/ecoli/2022/o157h7-08-22/index.html |title=E. Coli Outbreak with Unknown Food Source |work=[[Centers for Disease Control and Prevention]] |date=September 1, 2022 |access-date=September 15, 2022 |archive-date=September 14, 2022 |archive-url=https://web.archive.org/web/20220914223611/https://www.cdc.gov/ecoli/2022/o157h7-08-22/index.html |url-status=live }}</ref><ref>{{Cite news |last=Reiley |first=Laura |date=August 19, 2022 |title=CDC: Romaine on Wendy's sandwiches is likely source of E. coli |language=en-US |newspaper=[[The Washington Post]] |url=https://www.washingtonpost.com/business/2022/08/19/ecoli-midwest-romaine-wendy/ |access-date=September 15, 2022 |issn=0190-8286 |archive-date=October 2, 2022 |archive-url=https://web.archive.org/web/20221002155348/https://www.washingtonpost.com/business/2022/08/19/ecoli-midwest-romaine-wendy/ |url-status=live }}</ref> In October 2022, the Centers for Disease Control and Prevention declared the ''E. coli'' outbreak was over, stating that at least 109 people had been impacted. Of those cases, 52 people had been admitted to hospitals and 13 had developed [[hemolytic uremic syndrome]].<ref>{{cite news |last1=Beach |first1=Coral |title=CDC says outbreak linked to Wendy's sandwiches is over with more than 100 sick |url=https://www.foodsafetynews.com/2022/10/cdc-says-outbreak-linked-to-wendys-sandwiches-is-over-with-more-than-100-sick/ |access-date=December 9, 2022 |publisher=foodsafetynews.com |date=October 4, 2022 |ref=Food Safety News |archive-date=December 9, 2022 |archive-url=https://web.archive.org/web/20221209171607/https://www.foodsafetynews.com/2022/10/cdc-says-outbreak-linked-to-wendys-sandwiches-is-over-with-more-than-100-sick/ |url-status=live }}</ref> |
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Peller was soon after replaced by a much less successful "give a little nibble" campaign, which was in turn replaced by Wendy's founder Dave Thomas himself. Soft-spoken and bashful, the "Dave" ads generally focused on Thomas praising his products and offering a commitment to quality service, although there would occasionally be "wackier" ads as well. In 1997, the company pulled its advertising from the sitcom ''[[Ellen (TV series)|Ellen]]'' after the show's main character [[coming out|came out]] as a lesbian. The result was a boycott initiated by members of the gay community.<ref>[http://www.turnleft.com/out/boycott.html Ellen DeGeneres Boycott]</ref> |
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==Advertising== |
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After Dave Thomas' death in 2002, Wendy's struggled to find a new advertising campaign. After a round of conventional ads describing the food they serve, in 2004 they tried using a character they made called "Mr. Wendy" who claimed to be the unofficial spokesperson for the chain. These proved to be extremely unsuccessful. After seven months, Wendy's returned to a campaign focusing on the difference between Wendy's square hamburgers and the round hamburgers of competitors. |
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{{Update|section|Advertising|date=July 2013}} |
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[[File:Wendy's logo black.jpg|thumb|Wendy's past typeface]] |
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After successful early growth of the chain, sales flattened as the company struggled to achieve brand differentiation in the highly competitive fast-food market. This situation would turn around in the mid-1980s. Starting on January 9, 1984, elderly actress [[Clara Peller]] was featured in the successful "[[Where's the beef?]]" North American commercial campaign written by Cliff Freeman. Her famous line quickly entered the American [[pop culture]] (it was even used by [[Walter Mondale]] in a debate with [[Gary Hart]] in the [[United States Democratic Party|Democratic]] [[Partisan primary|primary election]]) and served to promote Wendy's hamburgers. Peller, age 83, was dropped from the campaign in 1985 because she performed in a commercial for [[Prego]] [[spaghetti]] sauce, saying "I found it, I really found it",<ref>{{cite news|last=Ap|date=August 12, 1987|title=Clara Peller, the Actress In 'Where's the Beef?' TV Ad|work=[[The New York Times]]|url=https://www.nytimes.com/1987/08/12/obituaries/clara-peller-the-actress-in-where-s-the-beef-tv-ad.html|access-date=April 6, 2019|archive-date=April 6, 2019|archive-url=https://web.archive.org/web/20190406173421/https://www.nytimes.com/1987/08/12/obituaries/clara-peller-the-actress-in-where-s-the-beef-tv-ad.html|url-status=live}}</ref> a phrase alluding to the beef in the listener's mind.{{Citation needed|date=January 2025}} |
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Peller was soon after replaced by Wendy's founder Dave Thomas himself. Soft-spoken and bashful, the "Dave" ads generally focused on Thomas praising his products and offering a commitment to quality service, although there would occasionally be "wackier" ads as well. Thomas ultimately appeared in more than 800 commercials, more than any other company founder in television history.<ref name="bio">{{cite web |url=http://www.wendys.com/dave/davethomas_biography.pdf |title=Dave Thomas Biography |publisher=Wendy's International |access-date=June 27, 2007 |url-status=dead |archive-url=https://web.archive.org/web/20070628165205/http://www.wendys.com/dave/davethomas_biography.pdf |archive-date=June 28, 2007 }}</ref> |
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Wendy's marketing arm engages in [[product placement]] in films and television and is sometimes seen on ABC's reality show ''[[Extreme Makeover: Home Edition]]'', serving food to the more than 100 construction workers. A recent Wendy's commercial features the tune from the [[Violent Femmes]] song "[[Blister in the Sun]]." |
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After Dave Thomas' death in 2002, Wendy's struggled to find a new advertising campaign. After a round of conventional ads describing the food they serve, in 2004 they tried using a character they made called "Mr. Wendy" who claimed to be the unofficial spokesperson for the chain. These proved to be extremely unsuccessful. After seven months, Wendy's returned to an animated campaign focusing on the difference between Wendy's square hamburgers and the round hamburgers of competitors. |
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With their recent "that's right" ad campaign not a success, Wendy's unveiled a new ad campaign, featuring an animated Wendy that's voiced by [[Luci Christian]] highlighting certain menu items. The new ad campaign made its debut in late January 2008, with a new slogan: "It's waaaay better than fast food. It's Wendy's."<ref>[http://money.cnn.com/news/newsfeeds/articles/prnewswire/CLM11028012008-1.htm CNN Money article on news feed]</ref> The company's most recent slogan, "you know when it's real", was introduced in 2009. |
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Wendy's marketing arm engages in [[product placement]] in films and television and is sometimes seen on ABC's reality show ''[[Extreme Makeover: Home Edition]]'', serving food to the more than 100 construction workers. |
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One of the chain's newest TV ad campaigns, launched in 2011 alongside the introduction of the new "Dave's Hot 'N Juicy" hamburgers, features the chain's namesake Wendy Thomas in some commercials. Since April 2012, Wendy's main ad campaign features Morgan Smith Goodwin as Red, as introduced with Wendy's new slogan, "Now that's better". |
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A 2007 Wendy's commercial featured the tune from the [[Violent Femmes]] song "[[Blister in the Sun]]". The inclusion of the song in the commercial provoked an internal conflict between members of the Violent Femmes, which resulted in a lawsuit between bassist [[Brian Ritchie]] and lead singer [[Gordon Gano]] that ultimately led to the band disbanding in 2009 (however, they would reunite in 2013).<ref>{{cite magazine|title=Violent Femmes Embroiled In Inter-Band Lawsuit|url=http://www.billboard.com/articles/news/1049850/violent-femmes-embroiled-in-inter-band-lawsuit|magazine=Billboard|access-date=July 10, 2016|archive-date=September 10, 2016|archive-url=https://web.archive.org/web/20160910073100/http://www.billboard.com/articles/news/1049850/violent-femmes-embroiled-in-inter-band-lawsuit|url-status=live}}</ref><ref name="musicau">{{cite web|date=January 25, 2013|title=Grinderman reform for Coachella|url=http://themusic.com.au/news/all/2013/01/25/grinderman-reform-for-coachella/|url-status=dead|archive-url=https://archive.today/20130219180543/http://themusic.com.au/news/all/2013/01/25/grinderman-reform-for-coachella/|archive-date=February 19, 2013|access-date=January 26, 2013|publisher=theMUSIC.au}}</ref> |
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Wendy's is the official sponsor of [[ESPN]] Football Friday every Friday during football season, getting fans ready with shows throughout the day previewing the upcoming college and [[NFL]] games. Also, Wendy's is the sponsor of the [[NBC Sunday Night Football]] Postgame show. |
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With their "That's right" ad campaign, not a success, Wendy's unveiled a new ad campaign, featuring the animated version of their mascot voiced by [[Luci Christian]] highlighting certain menu items. The new ad campaign made its debut in late January 2008, with slogans: in the US: |
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===Slogans=== |
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"It's waaaay better than fast food. It's Wendy's." and in Canada, "It's waaaay delicious. It's Wendy's."<ref>{{cite web|url=https://money.cnn.com/news/newsfeeds/articles/prnewswire/CLM11028012008-1.htm|archive-url=https://web.archive.org/web/20080131210943/http://money.cnn.com/news/newsfeeds/articles/prnewswire/CLM11028012008-1.htm|url-status=dead|title=CNN Money article on news feed|archive-date=January 31, 2008}}</ref> The company's slogan, "you know when it's real", was introduced in 2010. |
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====North America==== |
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*1969–present: ''Quality Is Our Recipe'' (this slogan is still shown on the Wendy's logo today.) |
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*1978–1979: ''Juicy hamburgers'' |
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*1979–1980: ''Hot "-N-Juicy'' |
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*1980–1981: ''Wendy's Has the Taste You Crave'' |
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*1981–1982: ''Ain't No Reason to Go Anyplace Else'' |
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*1982-1982: "''Even late, your mates can ate great shakes''" |
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*1982–1985: ''You're Wendy's Kind of People'' |
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*1983–1984: ''Parts is parts''<ref name="info"/> |
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*1984–1986, October 2011 – present: ''[[Where's the beef?]]''<ref name="info"/> |
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*1985–1988: ''Choose Fresh, choose Wendy's''<ref>{{cite news |url=http://query.nytimes.com/gst/fullpage.html?res=9A0DE1DA1230F935A15755C0A960948260 |title=Wendy's Sp "aCreated By Lockhardt & Pettus |author=Philip H. Dougherty |work=The New York Times |date=June 26, 1986 |accessdate=December 29, 2007 |quote=The group has a song ''Fresh'' that fits in well with the Wendy's theme, ''Choose fresh. Choose Wendy's.''}}</ref> (Originally used alongside "Where's the Beef?") |
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*1987–1993: ''[[Give a little nibble]]'' was to be a catchy phrase that would capture the attention of consumers and help make Wendy's major player on the fast-food scene once again. This television commercial was a flop and sent Wendy's hunting for a new advertising agency.<ref>{{cite news |title=Wendy's has a beef with "Where's the beef?" effect |work=Chicago Sun-Times |date=June 18, 1987}}</ref> After a poorly received seven-week run, Wendy's pulled the television commercials<ref>{{cite news |title=Stakes are rising in the battle for JWT Group |work=Chicago Sun-Times |date=June 16, 1987}}</ref> created by Dick Rich Inc.<ref>{{cite news |title=It's Now America's Not-So-Fast Food Industry |work=[[Philadelphia Inquirer]] |date=June 6, 1987}}</ref><ref>{{cite news |title=Wendy's taps agency contenders |work=Chicago Sun-Times |date=May 29, 1987}}</ref> The "nibble" spots were meant to emphasize Wendy's better-tasting hamburger. They showed customers ripping off chunks of meat from an absurdly large hamburger. |
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*1988–1992: ''The best burgers in the business.'' |
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*1989–1998: ''The best burgers and a whole lot more'' (also was printed inside the hamburger wrappers during the 1990s) |
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*1996–1998: ''The Best Burgers Yet!!'' |
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*1997–present: ''You can eat great, even late'' |
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*1999–2005: ''It's hamburger bliss.'' (+ "We Don't Cut Corners" (at least a slogan in Canada around the same time) |
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*2002–2005: ''It's better here''<ref>{{cite news |url=http://www.forbes.com/2002/04/09/0409wendys.html |title=Wendy's Salad Days |author=Davide Dukcevich |work=Forbes Magazine |date=April 9, 2002 |accessdate=December 29, 2007 |quote=Earlier this month, Wendy's released a new advertising tagline, 'It's Better Here,' as part of a campaign that purports to showcase Dublin, Ohio, where it has its headquarters.}}</ref> |
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*2003–2007: ''It's Always Great, Even Late.'' (Canada) |
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*2005–2007: ''Do what tastes right.'' (primary slogan) |
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*2005–present: ''It's good to be square.'' |
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*January 2007 – October 2007: ''That's right.'' |
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*January 2007 – October 2007: ''Uh Huh.'' |
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*2007–2008: ''H " Juicy Burgers'' |
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*January 2008 – October 2009: ''It's way better than fast food... It's Wendy's.'' (US) |
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*January 2008 – October 2009: ''It's way delicious. It's Wendy's.'' (Canada) |
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*January 2008 – October 2009: ''Carrément bon. C'est Wendy's.'' (EN: "Squarely good. It's Wendy's.") (Quebec, Canada) <!-- "Carrément" could also mean "downright" or "outright", but given the shape of the burgers, the original meaning of the ro " "carré" (square) is probably intentional. --> |
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*January 2008 - October 2009: ''Eat way better, way later'' |
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*October 2009 – April 2012: ''You know when it's real.'' |
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*October 2009 – April 2012: ''Eat great, real late.'' |
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*April 2012 – present: ''That's Wendy's Way.'' (ad series featuring Wendy Thomas reinforcing Dave's values) <ref name="aboutwendys.com">http://www.aboutwendys.com/News/New-Advertising-Campaign-Reveals-Why-%E2%80%9CWendy%E2%80%99s-Way%E2%80%9D-has-High-Quality-Ingredients,-Fresh-Preparation/</ref> |
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*April 2012 – present: ''Now that's better.'' <ref name="aboutwendys.com"/> |
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In November 2010, a series of commercials aired featuring the company's namesake, [[Wendy Thomas]], which marked the first time she had appeared in a Wendy's advertisement.<ref name="lv101105">{{cite news |first=Amanda |last=Finnegan |work=[[Las Vegas Sun]] |title=Las Vegas to serve as test market for Wendy's burger line; Ad campaign next week will feature daughter of founder Dave Thomas |url=http://www.lasvegassun.com/news/2010/nov/05/las-vegas-serve-test-market-wendys-burger-line/ |date=November 5, 2010 |access-date=August 6, 2011 |archive-date=November 21, 2021 |archive-url=https://web.archive.org/web/20211121065755/https://lasvegassun.com/news/2010/nov/05/las-vegas-serve-test-market-wendys-burger-line/ |url-status=live }}</ref><ref name="aa101113">{{cite news |first=Maureen |last=Morrison |work=[[Advertising Age]] |title=Real Wendy Takes Star Turn in Wendy's Advertising |url=http://adage.com/article/news/real-wendy-takes-star-turn-wendy-s-advertising/147097/ |date=November 12, 2010 |access-date=August 6, 2011 |archive-date=August 27, 2015 |archive-url=https://web.archive.org/web/20150827000701/http://adage.com/article/news/real-wendy-takes-star-turn-wendy-s-advertising/147097/ |url-status=live }}</ref> In April 2012, [[Morgan Smith Goodwin]] began appearing as the [[Red hair|redhead]] in ads with the slogan "Now that's better."<ref>{{cite news|url=http://adage.com/article/news/wendy-s-unveils-tagline/233972/|title=Wendy's Unveils New Ad Tagline|last=Morrison|first=Maureen|work=[[Advertising Age]]|date=April 5, 2012|access-date=January 16, 2014|archive-date=May 30, 2013|archive-url=https://web.archive.org/web/20130530151915/http://adage.com/article/news/wendy-s-unveils-tagline/233972/|url-status=live}}</ref><ref>{{cite news|url=http://parade.condenast.com/334980/walterscott/is-the-actress-in-the-wendys-commercials-a-real-redhead/|title=Is the Actress in the Wendy's Commercials a Real Redhead?|last=Scott|first=Walter|work=[[Parade (magazine)|Parade]]|date=September 6, 2014|access-date=October 19, 2014|archive-date=October 19, 2014|archive-url=https://web.archive.org/web/20141019203546/http://parade.condenast.com/334980/walterscott/is-the-actress-in-the-wendys-commercials-a-real-redhead/|url-status=live}}</ref> In 2013, social media advertising featuring [[Nick Lachey]] directed at [[Generation Y|millennials]] promoted the Pretzel Bacon Cheeseburger.<ref name="BI7813">{{cite news|title=Wendy's Believes This Pretzel Bacon Cheeseburger Will Bring In The Millennials|url=http://www.businessinsider.com/wendys-betting-on-pretzel-cheeseburger-2013-7|access-date=July 11, 2013|newspaper=Business Insider|date=July 8, 2013|author=Kyle Russell|archive-date=July 11, 2013|archive-url=https://web.archive.org/web/20130711020730/http://www.businessinsider.com/wendys-betting-on-pretzel-cheeseburger-2013-7|url-status=live}}</ref> |
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*April 2012 – present: ''Better later.'' |
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*2009–present: "Wendy's, Sabor al cuadrado" (Mexico) |
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A 2014 campaign to promote the Tuscan Chicken on Ciabatta sandwich entitled L'Estrella de la Toscana (or "Star of Tuscany" in English) was launched on television and social media.<ref>{{cite web|url=http://adage.com/article/news/wendy-s-sells-italian-chicken-sandwich-short-film/292709|title=Wendy's Sells Italian Chicken Sandwich With 'Short Film' – News – Advertising Age|author=Maureen Morrison.|date=April 18, 2014|access-date=May 30, 2015|archive-date=May 18, 2015|archive-url=https://web.archive.org/web/20150518184746/http://adage.com/article/news/wendy-s-sells-italian-chicken-sandwich-short-film/292709/|url-status=live}}</ref> |
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====International==== |
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*1983–present: ''It's the best time for...Wendy's'' (Philippines) |
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*2000 (approx) – present: ''Quality is our recipe'' (New Zealand and Indonesia) |
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*2000 (approx) – present: ''Wendy's cuadra contigo'' (Wendy's fits with you). The word ''cuadra'' (fit) is a reference to the Spanish word ''cuadrado'' that means ''square.'' (Venezuela) |
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*2001 (approx) – present: ''El Sabor de lo Recien Hecho'' (The Flavor of the Freshly Made) (Honduras) |
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*2007 (approx) – 2009: ''Wendy's es Sensacional'' (Wendy's is Sensational) (El Salvador) |
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*2008–present: ''It's not just fast food; it's fresh food, made fast'' (Malaysia) |
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*2008–present: ''Old Fashion Hamburgers'' (Dominican Republic) |
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*2009–present: ''Es Muuuuucho Más Que Comída Rapida, Es Wendy's'' (It's waaay better than fast food... It's Wendy's.) (El Salvador) |
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*2011–present: ''T&T, Meet Wendy'' (Trinidad and Tobago)<ref>[http://www.facebook.com/wendystt Wendy's Trinidad & Tobago (Facebook page)]</ref><ref>[http://www.wendystt.com/ Wendy's Trinidad & Tobago (official site)]</ref> |
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*2012–present: ''Aqui esta el sabor" (Here's the taste) (Puerto Rico) |
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===Slogans=== |
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==Global locations== |
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[[File:Wendy's world locations.svg|thumb|300px|Locations of Wendy's Red = current, Orange = former]] |
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=== |
====United States – Canada==== |
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* 1970–present: ''Quality Is Our Recipe'' |
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{{col-begin}} |
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* 1977–1980, 1987: ''Hot-N-Juicy'' |
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{{col-2}} |
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* 1977: ''We fix 'em 256 ways'' (alternate slogan)<ref>{{cite web|title=Wendy's 1977|url=https://www.flickr.com/photos/wafflewhiffer/2191490334/in/set-72157603710787135/|access-date=May 30, 2015|work=[[Flickr]]|date=January 13, 2008|archive-date=June 1, 2015|archive-url=https://web.archive.org/web/20150601130002/https://www.flickr.com/photos/wafflewhiffer/2191490334/in/set-72157603710787135/|url-status=live}}</ref> |
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* {{ARG}} (re-opened December 2011) |
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* 1978–1979: ''Juicy hamburgers'' |
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* {{ABW}} |
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* 1980–1981: ''Wendy's Has the Taste'' |
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* {{BHS}} |
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* 1981–1982: ''Ain't No Reason to Go Anyplace Else'' |
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* {{CAN}} <small>(some locations co-branded with [[Tim Hortons]])</small> |
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* 1982–1985: ''You're Wendy's Kind of People'' |
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* {{CAY}} |
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* 1983–1985: ''That's fresh, that's class, that's Wendy's'' (Canada) |
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* {{COL}} |
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* 1983–1984: ''Parts is parts''<ref name="info"/> |
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* {{CRI}} |
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* 1984–1986: ''[[Where's the beef?]]''<ref name="info"/> |
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* {{CUR}}[http://www.aboutwendys.com/International/Websites/ "Wendy's Around the World"] |
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* 1985–1988: ''Choose Fresh, choose Wendy's''<ref>{{cite web|author=Philip H. Dougherty|date=June 26, 1986|title=Wendy's Spot Created By Lockhardt & Pettus|url=https://query.nytimes.com/gst/fullpage.html?res=9A0DE1DA1230F935A15755C0A960948260|access-date=December 29, 2007|work=[[The New York Times]]|quote=The group has a song ''Fresh'' that fits in well with the Wendy's theme, ''Choose fresh. Choose Wendy's.''|archive-date=February 23, 2009|archive-url=https://web.archive.org/web/20090223232422/http://query.nytimes.com/gst/fullpage.html?res=9A0DE1DA1230F935A15755C0A960948260|url-status=live}}</ref> (Originally used alongside "Where's the Beef?") |
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* {{DOM}} |
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* 1987–1993: ''Give a little nibble'' was to be a catchy phrase that would capture the attention of consumers and help make Wendy's a major player on the fast-food scene once again. This television commercial was a flop and sent Wendy's hunting for a new advertising agency.<ref>{{cite news |title=Wendy's has a beef with "Where's the beef?" effect |work=[[Chicago Sun-Times]] |date=June 18, 1987}}</ref> After a poorly received seven-week run, Wendy's pulled the television commercials<ref>{{cite news |title=Stakes are rising in the battle for JWT Group |work=[[Chicago Sun-Times]] |date=June 16, 1987}}</ref> created by Dick Rich Inc.<ref>{{cite news |title=It's Now America's Not-so-Fast Food Industry |work=[[Philadelphia Inquirer]] |date=June 6, 1987}}</ref><ref>{{cite news |title=Wendy's taps agency contenders |work=[[Chicago Sun-Times]] |date=May 29, 1987}}</ref> The "nibble" spots were meant to emphasize Wendy's better-tasting hamburger. They showed customers ripping off chunks of meat from an absurdly large hamburger. |
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* {{SLV}} |
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* 1988–1992: ''The best burgers in the business.'' |
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* {{GEO}} (opening 2013) |
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* 1989–1998: ''The best burgers and a whole lot more'' (also was printed inside the hamburger wrappers during the 1990s) |
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* {{GTM}} |
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* 1996–1998: ''The Best Burgers Yet!!'' |
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* {{HON}} |
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* 1997–present: ''You can eat great, even late'' |
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* {{IDN}} |
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* 2001–2005: ''It's hamburger bliss.'' |
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* {{JAM}} |
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* 2002–2004: ''It's better here''<ref>{{cite web |url=https://www.forbes.com/2002/04/09/0409wendys.html |title=Wendy's Salad Days |author=Davide Dukcevich |work=[[Forbes]] |date=April 9, 2002 |access-date=December 29, 2007 |quote=Earlier this month, Wendy's released a new advertising tagline, "It's Better Here," as part of a campaign that purports to showcase Dublin, Ohio, where it has its headquarters. |archive-date=May 14, 2008 |archive-url=https://web.archive.org/web/20080514200131/http://www.forbes.com/2002/04/09/0409wendys.html |url-status=live }}</ref> |
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{{col-2}} |
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* 2003–2007: ''It's Always Great, Even Late.'' (Canada) |
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* {{JPN}} (re-opened December 2011) |
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* 2004–2007: ''Do what tastes right.'' (Primary slogan) |
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* {{MYS}} |
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* 2005–present: ''It's good to be square.'' |
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* {{MEX}} |
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* August 2006 – March 2008: ''That's right.'' |
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* {{NZ}} |
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* August 2006 – March 2008: ''Uh-Huh.'' |
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* {{PAN}} |
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* 2007–2008: ''Hot Juicy Burgers'' |
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* {{PHL}} |
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* August 2007 – October 2009: ''It's way better than fast food... It's Wendy's.'' (United States) |
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* {{RUS}} |
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* August 2007 – October 2009: ''It's way delicious. It's Wendy's.'' (Canada) |
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* {{SGP}} |
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* August 2007 – October 2009: {{Lang|fr|Carrément bon. C'est Wendy's.}} (EN: "Squarely good. It's Wendy's.") (Quebec, Canada)<!-- "Carrément" could also mean "downright" or "outright", but given the shape of the burgers, the original meaning of the root "carré" (square) is probably intentional. --> |
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* {{TRI}} |
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* January 2010 – April 2012: ''You know when it's real.'' |
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* {{UAE}} |
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* March 2012 – 2016: ''Now that's better.'' |
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* {{USA}} |
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* 2016–2019: ''Not just different, deliciously different.'' |
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** {{PRI}} |
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* 2019–present: ''We got you.'' |
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** {{GUM}} |
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* 2023–present: Square's the beef<ref>{{Cite web |date=February 24, 2023 |title=Wendy's 'Square's the Beef' campaign tweaks famous slogan |url=https://adage.com/article/marketing-news-strategy/wendys-squares-beef-campaign-tweaks-slogan-stars-reggie-miller/2475596 |access-date=March 24, 2023 |website=Ad Age |language=en}}</ref> |
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** {{VIR}} |
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* {{VEN}} |
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{{col-end}} |
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====Other countries==== |
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===Countries formerly with Wendy's=== |
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* 1994–present: ''It's the best time for... Wendy's'' ([[Philippines]]) |
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{{col-begin}} |
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* 1994 (approx)–2002: ''Wendy's η τετράγωνη επιλογή'' (Wendy's the square option) (Greece) |
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{{col-2}} |
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* 2000 (approx)–present: ''Quality is our recipe'' ([[Indonesia]], New Zealand, Chile & United States) |
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* {{AUS}} |
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* 2000 (approx)–present: ''Wendy's cuadra contigo'' (Wendy's fits with you). The word ''cuadra'' (fit) is a reference to the Spanish word {{Lang|es|cuadrado}} that means ''square.'' ([[Venezuela]]) |
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* {{BEL}} |
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* 2001 (approx)–present: ''El Sabor de lo Recién Hecho'' (The Flavor of the Freshly Made) ([[Honduras]]) |
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* {{BRA}} (re-opening planned for 2011) |
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* 2007 (approx)–2009: ''Wendy's es Sensacional'' (Wendy's is Sensational) ([[El Salvador]]) |
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* {{EGY}} |
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* 2007 –present: ''It's not just fast food; it's fresh food, made fast'' ([[Malaysia]]) |
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* {{DEU}} |
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* 2008–present: ''Old Fashion Hamburgers'' ([[Dominican Republic]]) |
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* {{GRC}} (1994–2002) |
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* 2009–present: "Wendy's, sabor al cuadrado" (Wendy's, taste to the square) (Mexico) |
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* {{HUN}} (1994–2002)<ref>[http://index.hu/gazdasag/magyar/gyors0611 All the Hungarian Wendy's will be closed] (in Hungarian)</ref> |
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* 2009–present: ''Es muuuuucho más que comida rápida, es Wendy's'' (It's waaaaay more than fast food, it's Wendy's.) ([[El Salvador]]) |
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* {{HKG}} (1991–2000)<ref>[http://parable07.mysinablog.com/index.php?op=ViewArticle&articleId=387707 Wendy's 等先後結業]</ref> |
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* {{ISL}} |
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* {{IRL}} |
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* {{ISR}} |
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* {{ITA}} |
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* {{KWT}} |
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{{col-2}} |
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* {{NLD}} |
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* {{NMI}} |
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* {{OMA}} |
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* {{POL}} |
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* {{SAU}} |
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* {{RSA}} |
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* {{KOR}} (1984–1998)<ref>{{cite web|author=Tran Huu Dung |url=http://www.wright.edu/~tdung/wendy_korea.htm |title=Wendy in Korea |publisher=Wright.edu |date=1998-11-27 |accessdate=2011-11-25}}</ref> |
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* {{ESP}} |
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* {{CHE}} |
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* {{TWN}}<ref>{{cite web |url=http://www.taiwanenglishteacher.com/food.htm |title=Taiwan Food |publisher=TaiwanEnglishTeacher.com |date=March 15, 2008 |accessdate=May 22, 2008}}</ref> |
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* {{THA}} |
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* {{TUR}} |
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* {{UK}} (c. 1980–1986; 1992–2000; one store operated until 2007) |
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{{col-end}} |
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== |
==Controversies== |
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*[[Wendy's High School Heisman]] (student-athletes in various sports) |
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*[[Heath Slater]] |
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=== Worker relations === |
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==References== |
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Wendy's has been the target of protests and boycotts by advocates of the [[Fair Food Program]] (FFP) in the US due to corporate refusal to join the agricultural worker protection partnership,<ref>{{cite news|url=https://www.newsweek.com/wendys-farmers-women-hunger-strike-844647|title=Wendy's Faces Farmworker Hunger Strike Over Claims Chain Won't Support Actions to End Sexual Abuse|last=Goodkind|first=Nicole|date=March 14, 2018|website=Newsweek|access-date=June 3, 2023}}</ref> established in 2011.<ref name=seidman2023>{{cite web|url=https://truthout.org/articles/farmworkers-push-wendys-kroger-and-publix-to-take-stance-against-forced-labor|last=Seidman|first=Derek|date=March 11, 2023|title=Farmworkers Push Wendy's, Kroger and Publix to Take Stance Against Forced Labor|access-date=June 3, 2023|website=Truthout}}</ref> |
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{{reflist|2|refs= |
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In 2016, the [[Coalition of Immokalee Workers]] began a US-wide boycott of Wendy's to pressure the company to join the FFP,<ref>{{cite web|url=https://www.business-humanrights.org/en/latest-news/coalition-of-immokalee-workers-calls-on-delivery-companies-to-drop-wendys-until-it-joins-the-fair-food-program|title=USA: CIW calls on delivery companies to drop Wendy's until it joins the Fair Food Program; incl. company response|date=January 19, 2021|website=Business & Human Rights Resource Center|access-date=June 3, 2023}}</ref> supported by the [[Student/Farmworker Alliance]].<ref>{{cite news|last=Chapman|first=Annabelle|title=FSU students fight for farmworker rights|website=FightBack!News|date=July 26, 2022|access-date=June 3, 2023|url=http://www.fightbacknews.org/2022/7/26/fsu-students-fight-farmworker-rights}}</ref> A key component of the predecessors to the FFP was commitment by buyers of agricultural products like tomatoes to pay growers a small amount more (such as one penny per pound), to be passed on to their field workers.<ref>{{cite news|title=One Penny More a Pound|date=December 4, 2010|newspaper=The New York Times|url-access=limited|access-date=June 3, 2023|url=https://www.nytimes.com/2010/12/04/opinion/04sat3.html}} Editorial.</ref> The FFP provides protections against exploitation to agricultural workers.<ref name=seidman2023/>{{efn|For context, about 15% of agriculture workers in the United States between 2019 and 2020 were [[migrant labor]]ers,<ref>{{cite web|url=https://www.farmworkerjustice.org/about-farmworker-justice/who-we-serve|title=Who We Serve|website=Farmworker Justice|access-date=June 3, 2023|year=2023}}</ref> subject to protection under the [[Migrant and Seasonal Agricultural Workers Protection Act of 1983]],<ref>{{cite web|url=https://farmlaw.ces.ncsu.edu/agribusiness-law/labor-and-employment/seasonal-and-migrant-labor-protections|last=Branan|first=Robert|access-date=June 3, 2023|website=NC State Extension|title=Seasonal and Migrant Labor Protections|publisher=N.C. Cooperative Extension}}</ref> and the number of people formally employed as [[guest worker]]s through the [[H-2A visa]] program, with 258,000 positions certified in 2019,<ref>{{cite web |url=https://www.ers.usda.gov/amber-waves/2021/september/use-of-h-2a-guest-farm-worker-program-more-than-triples-in-past-decade/ |title=Use of H-2A Guest Farm Worker Program More Than Triples in Past Decade |last1=Simnitt |first1=Skyler |last2=Castillo |first2=Marcelo |website=[[Economic Research Service]] |date=September 7, 2021 |access-date=June 4, 2023 |url-status=live |lang=en |archive-url=https://web.archive.org/web/20230515152300/https://www.ers.usda.gov/amber-waves/2021/september/use-of-h-2a-guest-farm-worker-program-more-than-triples-in-past-decade/ |archive-date=May 15, 2023|publisher=U.S. Department of Agriculture}}</ref> is likely exceeded by the number of undocumented immigrants working in U.S. agriculture, estimated at over 1 million between 2019 and 2020.<ref>{{cite web|url=https://www.farmworkerjustice.org/wp-content/uploads/2022/06/NAWS-data-fact-sheet-FINAL.docx-3.pdf|title=National Agricultural Workers Survey 2019-2020, Selected Statistics|author=Farmworker Justice|publisher=Farmworker Justice|access-date=June 4, 2023}}</ref>}} |
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<ref name="billings">{{cite web|url=http://www.billingsgazette.com/newdex.php?display=rednews/2005/03/08/build/business/52-wendys.inc|title=Wendy's considers new breakfast menu|author=Gazette news services|publisher=the [[Billings Gazette]]|date=March 8, 2005|accessdate=July 1, 2007}}</ref> |
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In response, Wendy's reported that it began to purchase tomatoes in 2019 solely from growers who use [[hydroponic]]s and greenhouses to cultivate tomatoes, subject to Wendy's corporate code of conduct for its supply chain. Wendy's policy requires third-party reviews of farm labor practices.<ref>{{cite news|last=Navarro|first=Josh|title=Justice for Farmworkers: March urges Wendy's to join Fair Food Program|url=https://www.wflx.com/2022/03/31/justice-farmworkers-march-urges-wendys-join-fair-food-program|date=March 31, 2022|website=Fox 29 WFLX.com|publisher=Gray Television, Inc.|access-date=June 3, 2023}}</ref><ref>{{cite news|last=Sainato|first=Michael|title=Why Wendy's is the source of unrest among US farm workers|website=The Guardian|date=April 28, 2022|access-date=June 3, 2023|url=https://www.theguardian.com/environment/2022/apr/28/us-farm-wendys-fair-food-program}}</ref> |
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<ref name=Bun>{{cite news|url=http://www.news-record.com/content/2011/09/19/article/thinking_inside_the_bun_wendys_reworks_its_burger|title=Thinking inside the bun, Wendy's reworks its burger|work=[[News & Record]]|agency=[[Associated Press]]|date=2011-09-19|accessdate=2011-09-19}}</ref> |
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==In popular culture== |
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<ref name="Japanese Wendy's official site">[http://www.nihon-wendies.co.jp Japanese Wendy's official site]</ref> |
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On March 23, 2018, Wendy's released an [[Extended play|EP]] titled ''[[We Beefin?]]'', a reference to their 1984 slogan ''Where's the beef?''<ref>{{cite news |last1=Williams |first1=Aaron |title=Wendy's Disses Its Restaurant Competition All Over 'We Beefin'?' EP |url=https://uproxx.com/hiphop/wendys-we-beefin-mixtape/ |access-date=February 11, 2019 |work=UPROXX |date=March 23, 2018 |archive-date=February 12, 2019 |archive-url=https://web.archive.org/web/20190212130736/https://uproxx.com/hiphop/wendys-we-beefin-mixtape/ |url-status=live }}</ref> |
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On October 3, 2019, Wendy's released a [[tabletop role-playing game]] titled ''Feast of Legends: Rise From the Deep Freeze'',<ref>{{cite web|url=https://www.feastoflegends.com/|title=The Fight Against Frozen Beef | Feast Of Legends Wendy's Role-Playing Game|website=feastoflegends.com|access-date=October 20, 2019|archive-date=August 13, 2022|archive-url=https://web.archive.org/web/20220813081151/http://feastoflegends.com/|url-status=dead}}</ref><ref>{{Cite web |last=Griner |first=David |date=October 4, 2019 |title=5 Perilous Choices You'll Face in the Wendy's Role-Playing Game |url=https://www.adweek.com/creativity/5-perilous-choices-youll-face-in-the-wendys-role-playing-game/ |url-access=subscription |access-date=July 4, 2023 |website=[[Adweek]] |language=en-US}}</ref> in the style of ''[[Dungeons & Dragons]]''. A short multi-part adventure was included, pitting Wendy's kingdom against the Ice Jester, a parody of [[Ronald McDonald]], the clown mascot of Wendy's competitor, [[McDonald's]]. [[Critical Role]] was sponsored for a special event live stream of the game.<ref>{{cite web |last1=Hoffer |first1=Christian |title=Critical Role Is Teaming Up with Wendy's for a Special One-Shot |url=https://comicbook.com/gaming/news/critical-role-wendys-dungeons-and-dragons/ |website=comicbook.com |date=September 30, 2019 |access-date=January 27, 2021 |archive-date=April 15, 2021 |archive-url=https://web.archive.org/web/20210415131126/https://comicbook.com/gaming/news/critical-role-wendys-dungeons-and-dragons/ |url-status=live }}</ref><ref>{{cite web |last1=Girdwood |first1=Andrew |date=July 7, 2020 |title=Critical Role officially denies any wrongdoing with a consultant |url=https://www.geeknative.com/74499/critical-role-officially-denies-any-wrongdoing-with-a-consultant/ |url-status=live |archive-url=https://web.archive.org/web/20210125053855/https://www.geeknative.com/74499/critical-role-officially-denies-any-wrongdoing-with-a-consultant/ |archive-date=January 25, 2021 |access-date=January 27, 2021 |website=Geek Native}}</ref> |
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<ref name="raleigh">{{cite web|url=http://www.newsobserver.com/104/story/426227.html|title=Wendy's to try breakfast at three local stores|author=Stock|publisher=The [[News & Observer]]|date=April 7, 2006|accessdate=July 1, 2007 |archiveurl = http://web.archive.org/web/20070125143442/http://www.newsobserver.com/104/story/426227.html <!-- Bot retrieved archive --> |archivedate = January 25, 2007}}</ref> |
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==See also== |
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<ref name=salad>{{cite news|url=http://www.news-record.com/content/2010/07/09/article/wendys_launches_new_salad_line_tests_breakfast |
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* [[List of hamburger restaurants]] |
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|title=Wendy's launches new salad line, tests breakfast|work=[[News & Record]]|agency=Associated Press |date=July 9, 2010|accessdate=July 9, 2010}}</ref> |
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* [[Wendy's High School Heisman]] (student-athletes in various sports) |
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==Notes== |
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<ref name="wag">{{cite web |url=http://www.wendysarbys.com/about/our-brands/wendysrestaurant |title=About us – Wendy's restaurant |publisher=Wendy's/Arby's Group |accessdate=March 8, 2010}}</ref> |
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==References== |
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{{Reflist}} |
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==External links== |
==External links== |
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* [http://www.wendys.ca/ Wendy's Canada official website] |
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* [http://www.wendysbreakfast.com/ Wendy's official breakfast website] |
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Latest revision as of 23:07, 10 January 2025
Company type | Subsidiary |
---|---|
Industry | Restaurant |
Founded | November 15, 1969 Columbus, Ohio, U.S. |
Founder | Dave Thomas |
Headquarters | 1 Dave Thomas Boulevard, , U.S. |
Number of locations | 7,166 (3Q23) |
Area served | United States (incl. Puerto Rico and Guam), Canada, Argentina, Aruba, the Bahamas, Cayman Islands, Chile, Curaçao, Dominican Republic, Ecuador, El Salvador, Georgia, Guatemala, Honduras, India, Indonesia, Jamaica, Japan, Kazakhstan, Kuwait, Mexico, New Zealand, Philippines, Panama, Qatar, Trinidad and Tobago, United Arab Emirates, Saudi Arabia, United Kingdom, Uzbekistan |
Key people | Kirk Tanner (President, CEO) Carl Loredo (CMO) |
Products | |
Parent | The Wendy's Company |
Website | www |
Footnotes / references [1][2][3] |
Wendy's is an American international fast food restaurant chain founded by Dave Thomas on November 15, 1969, in Columbus, Ohio. Its headquarters moved to Dublin, Ohio, on January 29, 2006. As of December 31, 2018, Wendy's was the world's third-largest hamburger fast-food chain, following McDonald’s and Burger King. On September 29, 2008, the company merged with Triarc Companies Inc., the publicly traded parent company of Arby's.
As of November 2, 2023, there were 7,166 Wendy's outlets, of which 415 are company-owned and 6,751 franchised, 83% of which are in the United States.[4] The company specifies stores' standards; owners control opening hours, decor, and staff uniforms and pay.
The chain serves square hamburger patties on circular buns, sea salt fries, and the Frosty, soft ice cream mixed with starches. The food menu consists primarily of hamburgers, chicken sandwiches, and French fries. The company discontinued its Big Classic signature sandwich.
History
Wendy's hamburgers are based on those of Kewpee Hamburgers in Dave Thomas's home town, Kalamazoo, Michigan; Kewpee sold square hamburgers and thick malt shakes. Thomas founded Wendy's in Columbus, Ohio, in 1969, selling square patties with corners that stuck out of the circular bun, giving the impression of plentiful meat.[5] The Columbus location later added a Tim Hortons. It was closed on March 2, 2007, after 38 years of business, due to declining sales.[6][7] Basketball star John Havlicek, an Ohio State University alumnus, was one of Thomas's earliest investors, which allowed him to retire comfortably.[8]
Thomas named the restaurant after his fourth child Melinda Lou "Wendy" Thomas.[9] Photographs of her were on display at the original Wendy's restaurant until it closed.[citation needed] Thomas wrote that he regretted naming the restaurant after his daughter because once it became a fast food empire she "lost some of her privacy" with many people assuming she was the official company spokesperson.[10] In August 1972, the first Wendy's franchisee, L.S. Hartzog, signed an agreement for Indianapolis, Indiana.[11] Also in 1972 Wendy's broadcast its first TV commercials, locally in Ohio, portraying an animated Wendy and dancing hamburgers.
The first Canadian restaurant opened in Hamilton, Ontario, in 1976.[12] In December 1976, Wendy's opened its 500th restaurant, located in Toronto. In March 1978, Wendy's opened its 1000th restaurant in Springfield, Tennessee.[13]
Wendy's founded the fried chicken chain Sisters Chicken & Biscuits in 1978 and sold it to its largest franchisee in 1987.[14] In the 1970s Wendy's opened in Australia, but by 1986 almost all of their Australian stores had been purchased by Hungry Jack's, the Australian franchisee of Burger King. On May 13, 2021, Wendy's opened a pop-up store in The Rocks in Sydney's city centre for a day.[15] In 1979, the first European Wendy's opened in Munich, West Germany.[16] Wendy's entered the Asian market by opening its first restaurants in Japan in 1980, in Hong Kong in 1982, and in the Philippines and Singapore in 1983.[17][18][19][20] In 1984, Wendy's opened its first restaurant in South Korea.[21]
The chain opened locations in West Germany in the 1980s in Mannheim, Heidelberg and Munich and other areas where the US maintained Army bases. When the troops were removed after German reunification in the early 1990s, these Wendy's stores were closed.
In response to a 1986 slowdown in the chain's performance, Wendy's took steps to ensure that stores met the required standards.[22] Wendy's closed all its outlets in Hong Kong in 1986 and in Singapore in the following year.[18][20]
From 1988 to 1990, Wendy's expanded operations globally to Mexico, New Zealand, Indonesia, Greece, Turkey, Guatemala, as well as the U.S. Naval Base in Naples, Italy.[23][24] In 1988, Wendy's expanded its bar to a full-blown buffet called the Superbar for $2.99; while popular it was difficult to maintain and was discontinued in 1998.[25]
In 1989, Wendy's opened its first restaurant in Greece at Syntagma Square, Athens, the first foreign fast-food chain in the country. After opening 12 restaurants in 3 cities, the company abandoned the Greek market in 2002 due to differences with the local franchisee, although it was a very successful and profitable business at the time.[26][27] In 1996, the chain expanded in Argentina by opening 18 local restaurants. However, all of them closed only four years later due to the economic crisis in the country.[28] In 1998, Wendy's pulled out of South Korea by closing all its 15 restaurants and in 2000 exited from the UK, Argentina, and Hong Kong.[16][21][29]
In 2001, Wendy's created Vermont-based Scioto Insurance Company to furnish insurance to Wendy's and other affiliates.[30][31] Scioto owns a subsidiary, Oldemark LLC, which holds Wendy's intellectual property and licenses it back to Wendy's for royalties.[32]
Garden Sensations salads were added in 2002.[33] Wendy's signed a franchise agreement to re-enter the Singapore market in 2009,[20] though that agreement was short-lived; in April 2015, Wendy's once again ceased operation in the country and closed all the restaurants.[34]
On September 29, 2008, the company merged with Triarc Companies Inc., the publicly traded parent company of Arby's;[35][36] Wendy's headquarters remained in Dublin. Triarc then became known as Wendy's/Arby's Group, and later as the Wendy's Company following the sale of Arby's to Roark Capital Group.
In 2011, Wendy's returned to Japan and Argentina announcing a development agreement for 50 restaurants in the country.[37][38] It also entered the Russian market for the first time with plans to open 180 restaurants over a 10-year period. However, only three years later, in 2014, Wendy's closed all its restaurants in the country.[39]
In 2013, Wendy's opened the first restaurant in Georgia and made a deal to open 25 restaurants in Georgia and the Republic of Azerbaijan.[40] In September 2014, several pork-based products were introduced to be on sale until early November. These included a standard pulled pork sandwich with slaw and three sauce options, a BBQ Pulled Pork Cheeseburger and cheese fries with pulled pork, cheddar cheese sauce, onions, and barbecue sauce.[41] In May 2015, Wendy's announced they would be expanding into India, with its first outlet located in Gurgaon.[42]
In September 2016, JAE Restaurant Group acquired 97 Wendy's restaurants throughout the South Florida region.[43] JAE Restaurant Group is one of the country's largest franchisee owners. The Group owns 177 Wendy's Restaurants.
Wendy's Co. has been looking to remodel existing stores and upgrade the curb appeal of its locations. They have been doing this by adding fireplaces, more seating options, adding WiFi and flat-screen TVs, and digital menus.[43]
In 2017, the company sold 540 of its restaurants. The divesture was the second step in a three-step action plan to improve the brand. Other steps include new openings and remodeling of existing stores. In 2015, the brand opened 80 new restaurants and remodeled 450 of its existing locations. The brand's goal is to remodel at least 60% of its North American locations by year-end 2020.[44]
In December 2017, Wendy's announced a partnership with DoorDash for food delivery in the U.S.[45]
In October 2019, Wendy's announced that it was returning to the UK market, which it had served from 1980 to 1986, then again from 1992 to 2000. The first of 20 planned restaurants was due to open in 2020 in Stoke-on-Trent,[46] but it was later announced that the first location would be Reading, Berkshire.[47] The Reading restaurant opened on June 2, 2021.[48] Wendy's would open its first drive-thru location in the UK in Colchester in July 2023. [49]
In January 2021, Wendy's announced that after the bankruptcy of franchisee NPC Quality Burgers Inc., half of NPC's outlets would be bought by Flynn Restaurant.[50]
In 2023, Wendy's announced that they would be returning to Australia, with hundreds of locations set to open across the country. The chain previously operated in Australia from the 1970s until it was closed in 1986. However, the US Burger giant has already run into a potential issue with the trademark to Wendy's name already owned by a different fast food outlet named Wendy's Milk Bar, which opened in 1979 and has been operating in the country for over 40 years.[51]
In July 2024, Wendy's announced that they had signed an agreement with franchisees in the Republic of Ireland and would begin opening restaurants there beginning in early 2025, with the agreement stipulating that 30 new restaurants would open across the country over the following 10 years.[52] A few days later, they announced that they will enter the Romanian market, opening 5 restaurants in 2025.[53]
Wendy's by country and continent
Asia
- India (since 2015)[54]
- Indonesia (since 1990; acquired by Trans Corp as of 2013)
- Japan (1980-2009, 2011-2016, since 2016; co-branded as Wendy's First Kitchen)[55]
- Kazakhstan (since 2021)[56]
- Kuwait (since 2015)[57]
- Philippines (since 1983)[58]
- Qatar (since 2018) [59]
- Saudi Arabia (1989-1993, since 2017) [60]
- United Arab Emirates (since 2010) [61]
- Uzbekistan (since 2019; first location in Central Asia)[62][63][64]
Europe
North America
- Aruba (since 1992) [67]
- The Bahamas (since 1983) [68]
- Canada (since 1976, first location outside the United States)
- Cayman Islands (since 1989) [69]
- Curaçao (since 2024) [70]
- Dominican Republic (since 2007) [71]
- El Salvador
- Guatemala (since 2017) [72]
- Honduras
- Jamaica (since 2007) [73]
- Mexico (since 2001) [74]
- Panama
- Puerto Rico (since 1978) [75]
- Trinidad and Tobago (since 1978) [76]
- United States (since 1969)
Oceania
South America
Former locations
- Brazil (2016–2019)
- Costa Rica (2005–2015)
- Germany (1979–1990)
- Greece (1989–2002)
- Hong Kong (1982–1986, Then again in 1992–2000)
- Hungary (1994–2002)
- Israel (operated for a few years from 1987)[85]
- Italy (1990–1996)
- Malaysia (2008–2019)
- Netherlands (1980–1986)
- Russia (2011–2014)
- Singapore (1982–1987, 2009–2015)
- South Africa[86]
- South Korea (1984–1998)
- Spain (1980–2000), known from the 90s as Welcome.[87]
- Switzerland (1981-1983)[88]
- Taiwan
- Thailand (1990s)
- Turkey (1988-1990)
- Venezuela (1997–2021)[89]
Menu
Wendy's offers two different hamburger patties, a "Junior" 1.78-ounce (50 g) patty and a "Single" 4-ounce (110 g) patty. The 4-ounce patties are sold in single, double, and triple configurations, and the 1.78-ounce ones in single and double. The previous size of 2 ounces (57 g) per junior patty was reduced in 2007 to save money. The chain's patties are known for being square instead of round; as more square patties can fit onto a single grill over round.[90] Originally, Wendy's had only two kinds of chicken sandwiches, fried and grilled. The spicy chicken sandwich started out as a promotion. It was later put on the menu full-time in 1996 because of its popularity and its ease of preparation; it used the same condiments as the standard fried chicken sandwich.
The Frescata line of sandwiches also went from being promotional items to main menu items; after going through several revisions, the Turkey and Swiss and the Ham and Swiss were put on the menu full-time. They were discontinued in mid-December 2007. Occasionally, some Wendy's restaurants offer a fried fish sandwich.
In 1988, Wendy's was the first fast-food chain to create a single-price-point "value menu" where all items listed on that menu were priced exclusively at 99¢. That menu was modified in 2007, with prices ranging from 99¢ to $2.00.
Breakfast
Wendy's served breakfast beginning in 1985, but that endeavor proved unsuccessful.[91] In mid-2007, Wendy's started serving breakfast again in its U.S. and some Canadian locations.[92] While approximately 12 Wendy's restaurants in the U.S. and its territories had been serving breakfast since 2006, Wendy's did not have a company-wide breakfast offering until 2020.[92][93]
The 2007 breakfast menu is different from the ones featured in 1985 and is structured similarly to the lunch/dinner menu, with "value meals" and various sides like blended fruit.[93] Menu items include several breakfast sandwiches served on biscuits, "frescuits", and Kaiser rolls, breakfast burritos, and side orders of hash browns, muffins, and cinnamon sticks.[94] To avoid problems encountered with the 1985 breakfast, the 2007 menu was designed for ease of operation, lower cost, and reduced preparation time.[92]
In January 2016, Wendy's announced a transition plan to serve only cage-free eggs by 2020 in all U.S. and Canadian locations that serve breakfast.[95][96]
In September 2019, Wendy's announced it would launch a nationwide breakfast menu in March 2020, including a breakfast version of its Baconator, a Frosty-inspired coffee drink, and a honey butter chicken biscuit.[97] That menu includes 19 items.[98] It began offering new a cinnamon roll-like baked good via a partnership with Cinnabon in February 2024, and this came on top of other recent additions like a breakfast burrito that resembled something from Taco Bell and or a sandwich similar to the McMuffin from McDonalds, as CNN reported.[99]
Surge pricing
In February 2024, the company announced a plan to explore dynamic pricing, or surge pricing, where the cost of menu items would change throughout the day depending on timing of purchases and restaurant activity, in early 2025. Similar moves have been attempted by AMC Entertainment and Uber. Despite not receiving much attention when first discussed on the company's earnings call, the reaction was largely negative. The company decided against the move later that month and emphasized discounts it offers customers.[100]
Notable menu items
- Baked potato – No other major fast food chain offers baked potatoes, which Wendy's offers with a variety of toppings. Baked potatoes were added to the menu in 1983 as a lower-fat alternative to French fries.[101]
- Chili – Wendy's has offered chili since opening its first restaurant. Cooked hamburger patties that are not sold promptly are chopped up and used in the chili, which is considered a lower-calorie menu option.[102]
- Frosty dessert – a frozen dairy dessert created by Thomas at his first restaurant by blending chocolate and vanilla ice cream, and intended to be thick enough to require a spoon to eat.[103]
- Dave's – In late 2011, Wendy's altered the recipe for their Single, Double, and Triple burgers, which had been staples on the menu for decades, to rerelease each as part of the new Dave's Hot 'N Juicy line. They were constructed from the same basic patty (and the words "Single", "Double", and "Triple" were retained at the end of the new names), but the patty was now thicker, and its square edges had been rounded off slightly. The cheese began to be stored at a warmer temperature, allowing it to melt more entirely over the patty, alterations were made to the bun, and the selection of produce (red onions replaced white onions), and the condiments now consisted of ketchup and mayonnaise rather than ketchup, mayonnaise, and mustard.[104] They were updated in 2016 and renamed as simply Dave's, now using bakery-style buns.
- Big Classic – A sandwich (no longer available in US stores) that directly competed with the Burger King Whopper. Mayonnaise, lettuce, tomato, pickles, ketchup, and onions served on a Kaiser-style roll. A second version with bacon was available, called the Big Bacon Classic, which was replaced with the Bacon Deluxe in 2009 when the Applewood Smoked Bacon was introduced.
- Baconator – Single Baconator is one quarter-pound patty topped with mayonnaise, ketchup, three strips of bacon, and two slices of cheese; Double Baconator has mayonnaise, ketchup, six strips of bacon, two 1⁄4 pound (110 g) patties, and three slices of American cheese; and the Triple Baconator (1360 Calories or kilocalories) is three quarter-pound patties with nine strips of bacon, four slices of cheese, ketchup, and mayonnaise.
- Bacon Mushroom Melt – is a beef hamburger featuring smoked bacon, portobello mushrooms and cheddar cheese sauce. It was first available in the early 1990s and was very popular in some countries across the world like Greece and Philippines.[105][106][107] In later years in some countries it is referred to as the Baconator Mushroom Melt[108] or the Bacon Portabella Mushroom Melt with an extra slice of cheese.[109]
- Ciabatta Bacon Cheeseburger – Introduced in January 2014, the Ciabatta Bacon Cheeseburger is made with a quarter-pound beef patty, aged Asiago cheese, thick-cut applewood smoked bacon, rosemary garlic aïoli, and roasted tomatoes.[110][111] At launch, the sandwich was priced at $4.79 in the United States and was part of a strategy to market higher-priced menu items to help position Wendy's as a premium fast-food chain.[112] Wendy's advertised the sandwich as a limited-time product that would be withdrawn in March 2014.[113][114] According to the company, the sandwich has 670 calories.[115] The debut of the burger received positive reviews. Syndicated fast food columnist Ken Hoffman called the burger "another winner" and "worth the carbs",[116] while the Phoenix New Times declared it was "one of the better burgers in the entire fast-food industry."[117] Reviewers at the Sioux City Journal offered more mixed evaluations, with only two of four taste testers saying they would be likely to try the burger a second time.[118]
- Black bean burger – Wendy's and a number of major fast-food chains have been targeted for decades for meatless entrees, typically, meatless 'veggieburgers' – and Wendy's response is the black bean burger (still in 'beta' testing in Salt Lake City, Utah; Columbus, Ohio; and Columbia, South Carolina).[119] Its major ingredients are black beans, wild rice, farro, onions, brown rice, carrots, quinoa, corn, green bell peppers, and red bell peppers; and the sauce and seasonings include red wine vinegar, chili peppers, cumin, cilantro, oregano, and sea salt.
- Biggie Bag, short for "Bigger Bag" refers to a Wendy's value meal originally introduced in March 2019.[120][121] They were reintroduced in April 2022 and nationwide in September 2022. [122][123][124]
Food safety
In 2015, Wendy's had two food safety incidents involving foreign objects in food at their restaurants in Gurgaon, India.[125]
In late August 2022, 97 people reported getting sick after eating sandwiches containing romaine lettuce at Wendy's restaurants in the U.S. states of Indiana, Michigan, Ohio, Pennsylvania, New York and Kentucky.[126] The Centers for Disease Control and Prevention never could officially identify the specific source of the E. coli outbreak, but Wendy's removed romaine lettuce from the affected restaurants.[127][128] In October 2022, the Centers for Disease Control and Prevention declared the E. coli outbreak was over, stating that at least 109 people had been impacted. Of those cases, 52 people had been admitted to hospitals and 13 had developed hemolytic uremic syndrome.[129]
Advertising
This section needs to be updated.(July 2013) |
After successful early growth of the chain, sales flattened as the company struggled to achieve brand differentiation in the highly competitive fast-food market. This situation would turn around in the mid-1980s. Starting on January 9, 1984, elderly actress Clara Peller was featured in the successful "Where's the beef?" North American commercial campaign written by Cliff Freeman. Her famous line quickly entered the American pop culture (it was even used by Walter Mondale in a debate with Gary Hart in the Democratic primary election) and served to promote Wendy's hamburgers. Peller, age 83, was dropped from the campaign in 1985 because she performed in a commercial for Prego spaghetti sauce, saying "I found it, I really found it",[130] a phrase alluding to the beef in the listener's mind.[citation needed]
Peller was soon after replaced by Wendy's founder Dave Thomas himself. Soft-spoken and bashful, the "Dave" ads generally focused on Thomas praising his products and offering a commitment to quality service, although there would occasionally be "wackier" ads as well. Thomas ultimately appeared in more than 800 commercials, more than any other company founder in television history.[131]
After Dave Thomas' death in 2002, Wendy's struggled to find a new advertising campaign. After a round of conventional ads describing the food they serve, in 2004 they tried using a character they made called "Mr. Wendy" who claimed to be the unofficial spokesperson for the chain. These proved to be extremely unsuccessful. After seven months, Wendy's returned to an animated campaign focusing on the difference between Wendy's square hamburgers and the round hamburgers of competitors.
Wendy's marketing arm engages in product placement in films and television and is sometimes seen on ABC's reality show Extreme Makeover: Home Edition, serving food to the more than 100 construction workers.
A 2007 Wendy's commercial featured the tune from the Violent Femmes song "Blister in the Sun". The inclusion of the song in the commercial provoked an internal conflict between members of the Violent Femmes, which resulted in a lawsuit between bassist Brian Ritchie and lead singer Gordon Gano that ultimately led to the band disbanding in 2009 (however, they would reunite in 2013).[132][133]
With their "That's right" ad campaign, not a success, Wendy's unveiled a new ad campaign, featuring the animated version of their mascot voiced by Luci Christian highlighting certain menu items. The new ad campaign made its debut in late January 2008, with slogans: in the US: "It's waaaay better than fast food. It's Wendy's." and in Canada, "It's waaaay delicious. It's Wendy's."[134] The company's slogan, "you know when it's real", was introduced in 2010.
In November 2010, a series of commercials aired featuring the company's namesake, Wendy Thomas, which marked the first time she had appeared in a Wendy's advertisement.[135][136] In April 2012, Morgan Smith Goodwin began appearing as the redhead in ads with the slogan "Now that's better."[137][138] In 2013, social media advertising featuring Nick Lachey directed at millennials promoted the Pretzel Bacon Cheeseburger.[139]
A 2014 campaign to promote the Tuscan Chicken on Ciabatta sandwich entitled L'Estrella de la Toscana (or "Star of Tuscany" in English) was launched on television and social media.[140]
Slogans
United States – Canada
- 1970–present: Quality Is Our Recipe
- 1977–1980, 1987: Hot-N-Juicy
- 1977: We fix 'em 256 ways (alternate slogan)[141]
- 1978–1979: Juicy hamburgers
- 1980–1981: Wendy's Has the Taste
- 1981–1982: Ain't No Reason to Go Anyplace Else
- 1982–1985: You're Wendy's Kind of People
- 1983–1985: That's fresh, that's class, that's Wendy's (Canada)
- 1983–1984: Parts is parts[22]
- 1984–1986: Where's the beef?[22]
- 1985–1988: Choose Fresh, choose Wendy's[142] (Originally used alongside "Where's the Beef?")
- 1987–1993: Give a little nibble was to be a catchy phrase that would capture the attention of consumers and help make Wendy's a major player on the fast-food scene once again. This television commercial was a flop and sent Wendy's hunting for a new advertising agency.[143] After a poorly received seven-week run, Wendy's pulled the television commercials[144] created by Dick Rich Inc.[145][146] The "nibble" spots were meant to emphasize Wendy's better-tasting hamburger. They showed customers ripping off chunks of meat from an absurdly large hamburger.
- 1988–1992: The best burgers in the business.
- 1989–1998: The best burgers and a whole lot more (also was printed inside the hamburger wrappers during the 1990s)
- 1996–1998: The Best Burgers Yet!!
- 1997–present: You can eat great, even late
- 2001–2005: It's hamburger bliss.
- 2002–2004: It's better here[147]
- 2003–2007: It's Always Great, Even Late. (Canada)
- 2004–2007: Do what tastes right. (Primary slogan)
- 2005–present: It's good to be square.
- August 2006 – March 2008: That's right.
- August 2006 – March 2008: Uh-Huh.
- 2007–2008: Hot Juicy Burgers
- August 2007 – October 2009: It's way better than fast food... It's Wendy's. (United States)
- August 2007 – October 2009: It's way delicious. It's Wendy's. (Canada)
- August 2007 – October 2009: Carrément bon. C'est Wendy's. (EN: "Squarely good. It's Wendy's.") (Quebec, Canada)
- January 2010 – April 2012: You know when it's real.
- March 2012 – 2016: Now that's better.
- 2016–2019: Not just different, deliciously different.
- 2019–present: We got you.
- 2023–present: Square's the beef[148]
Other countries
- 1994–present: It's the best time for... Wendy's (Philippines)
- 1994 (approx)–2002: Wendy's η τετράγωνη επιλογή (Wendy's the square option) (Greece)
- 2000 (approx)–present: Quality is our recipe (Indonesia, New Zealand, Chile & United States)
- 2000 (approx)–present: Wendy's cuadra contigo (Wendy's fits with you). The word cuadra (fit) is a reference to the Spanish word cuadrado that means square. (Venezuela)
- 2001 (approx)–present: El Sabor de lo Recién Hecho (The Flavor of the Freshly Made) (Honduras)
- 2007 (approx)–2009: Wendy's es Sensacional (Wendy's is Sensational) (El Salvador)
- 2007 –present: It's not just fast food; it's fresh food, made fast (Malaysia)
- 2008–present: Old Fashion Hamburgers (Dominican Republic)
- 2009–present: "Wendy's, sabor al cuadrado" (Wendy's, taste to the square) (Mexico)
- 2009–present: Es muuuuucho más que comida rápida, es Wendy's (It's waaaaay more than fast food, it's Wendy's.) (El Salvador)
Controversies
Worker relations
Wendy's has been the target of protests and boycotts by advocates of the Fair Food Program (FFP) in the US due to corporate refusal to join the agricultural worker protection partnership,[149] established in 2011.[150] In 2016, the Coalition of Immokalee Workers began a US-wide boycott of Wendy's to pressure the company to join the FFP,[151] supported by the Student/Farmworker Alliance.[152] A key component of the predecessors to the FFP was commitment by buyers of agricultural products like tomatoes to pay growers a small amount more (such as one penny per pound), to be passed on to their field workers.[153] The FFP provides protections against exploitation to agricultural workers.[150][a]
In response, Wendy's reported that it began to purchase tomatoes in 2019 solely from growers who use hydroponics and greenhouses to cultivate tomatoes, subject to Wendy's corporate code of conduct for its supply chain. Wendy's policy requires third-party reviews of farm labor practices.[158][159]
In popular culture
On March 23, 2018, Wendy's released an EP titled We Beefin?, a reference to their 1984 slogan Where's the beef?[160]
On October 3, 2019, Wendy's released a tabletop role-playing game titled Feast of Legends: Rise From the Deep Freeze,[161][162] in the style of Dungeons & Dragons. A short multi-part adventure was included, pitting Wendy's kingdom against the Ice Jester, a parody of Ronald McDonald, the clown mascot of Wendy's competitor, McDonald's. Critical Role was sponsored for a special event live stream of the game.[163][164]
See also
- List of hamburger restaurants
- Wendy's High School Heisman (student-athletes in various sports)
Notes
- ^ For context, about 15% of agriculture workers in the United States between 2019 and 2020 were migrant laborers,[154] subject to protection under the Migrant and Seasonal Agricultural Workers Protection Act of 1983,[155] and the number of people formally employed as guest workers through the H-2A visa program, with 258,000 positions certified in 2019,[156] is likely exceeded by the number of undocumented immigrants working in U.S. agriculture, estimated at over 1 million between 2019 and 2020.[157]
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The group has a song Fresh that fits in well with the Wendy's theme, Choose fresh. Choose Wendy's.
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Earlier this month, Wendy's released a new advertising tagline, "It's Better Here," as part of a campaign that purports to showcase Dublin, Ohio, where it has its headquarters.
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External links
- 1969 establishments in Ohio
- 2008 mergers and acquisitions
- Companies based in the Columbus, Ohio metropolitan area
- Companies in the S&P 400
- Defunct restaurant chains in Israel
- Fast-food chains of Canada
- Fast-food chains of the United States
- Fast-food franchises
- Fast-food hamburger restaurants
- Restaurants established in 1969
- Restaurants in Ohio
- Wendy's International