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{{Short description|Ability to do things without occupying the mind with the low-level details required}}
{{About|automaticity of learning|ability of the [[cardiac muscle]]s to depolarize spontaneously|Cardiac muscle automaticity}}
{{About|automaticity of learning|ability of cardiac muscles to depolarize spontaneously|Cardiac muscle automaticity}}
{{merge to|Procedural memory|date=January 2012}}
[[File:Indiana-rural-road.jpg|thumb|right|Driving in certain conditions may trigger '[[highway hypnosis]]' in some people, which is an example of automaticity. Those who experience highway hypnosis often drive for long distances, responding to external events in the correct and safe manner, but have no memory of the time spent under highway hypnosis as a result.]]
__NOTOC__
'''Automaticity''' {{IPAc-en|ˌ|ɔː|t|əm|ə|ˈ|t|ɪ|s|ɨ|t|i}} is the ability to do things without occupying the [[mind]] with the low-level details required, allowing it to become an automatic response pattern or [[habit (psychology)|habit]]. It is usually the result of [[learning]], [[repetition (learning)|repetition]], and practice.
In the field of [[psychology]], '''automaticity''' is the ability to do things without occupying the [[mind]] with the low-level details required, allowing it to become an automatic response pattern or [[habit (psychology)|habit]]. It is usually the result of [[learning]], [[repetition (learning)|repetition]], and practice. Examples of tasks carried out by '[[muscle memory]]' often involve some degree of automaticity.


Examples of automaticity are common activities such as walking, speaking, bicycle-riding, assembly-line work, and driving a car (see [[Highway hypnosis]]). After an activity is sufficiently practiced, it is possible to focus the mind on other activities or thoughts while undertaking an automatized activity (for example, holding a conversation or planning a speech while driving a car).
Examples of automaticity are common activities such as walking, speaking, bicycle-riding, assembly-line work, and driving a car (the last of these sometimes being termed "[[highway hypnosis]]"). After an activity is sufficiently practiced, it is possible to focus the mind on other activities or thoughts while undertaking an automatized activity (for example, holding a conversation or planning a speech while driving a car).


==Characteristics==
==Using automaticity to influence==
[[John Bargh]] (1994), based on over a decade of research, suggested that four characteristics usually accompany automatic behavior:<ref>{{cite web|url=http://www.uni-saarland.de/fak5/excops/download/four_horsemen_of_automaticity.pdf |title=The Four Horsemen of Automaticity: Awareness, lntention, Efficiency, and Control in Social Cognition |author=John A Bargh |accessdate=2014-02-16 |publisher=New York University |url-status=dead |archive-url=https://web.archive.org/web/20140222000524/http://www.uni-saarland.de/fak5/excops/download/four_horsemen_of_automaticity.pdf |archive-date=February 22, 2014 }} {{link note|note=NOTE: Missing pages 24-25.}}</ref>
In ''Influence'', [[Robert Cialdini]]'s book about [[social psychology]] and influence tactics, Cialdini explains how common [[automatic response patterns]] are in [[human behavior]], and how easily they can be triggered, even with erroneous cues.<ref>Cialdini, R.B. (2001). ''Influence: Science and practice'' (4th ed.). Boston: Allyn & Bacon. Chapter 1.</ref> He describes an experiment conducted by social psychologists [[Langer]], Chanowitz, and Blank which illustrates how compliant people will be with a request if they hear words that sound like they are being given a reason, even if no actual reason is provided. The experimenters approached people standing in line to use a photocopier with one of three requests:
;Awareness
:A person may be unaware of the mental process that is occurring.
;Intentionality
:A person may not intentionally initiate a mental process.
;Efficiency
:Automatic mental processes tend to have a low [[cognitive load]], requiring relatively low mental resources.
;Controllability
:A person may not have the ability to stop or alter a process after initiation.


Bargh states that these are simply common characteristics; not all are needed for a process to be considered automatic. For instance, [[Stereotype#Activation|stereotype activation]] has been described as an automatic process: it is unintentional and efficient, requiring little effort.<ref>{{cite journal|last1=Bargh |first1=John |last2=Chen |first2=Mark |last3=Burrows |first3=Lara |year=1996 |title=Automaticity of Social Behavior: Direct Effects of Trait Construct and Stereotype Activation on Action |url=http://www.cuclasses.com/stat1001/homeworks/studies/socialbehavior.pdf |journal=Journal of Personality and Social Psychology |volume=71 |issue=2 |pages=230–244 |doi=10.1037/0022-3514.71.2.230 |accessdate=February 16, 2014 |pmid=8765481 |s2cid=6654763 |url-status=dead |archive-url=https://web.archive.org/web/20130903153500/http://www.cuclasses.com/stat1001/homeworks/studies/socialbehavior.pdf |archive-date=September 3, 2013 }}</ref> However stereotype activation is accompanied by above chance awareness<ref>{{cite journal |last1=Doyen |first1=Stephanie |last2=Klein |first2=Oliver |last3=Pichon |first3=Cora-Lise |last4=Cleeremans |first4=Axel |year=2012 |title=Behavioral priming: it's all in the mind, but whose mind? |journal=PLOS ONE |volume=7 |issue=1 |pages=e29081 |doi=10.1371/journal.pone.0029081 |pmid=22279526 |pmc=3261136|bibcode=2012PLoSO...729081D |doi-access=free }}</ref> and if conflicting processing goals are available then it becomes controlled.<ref>{{cite journal |last1=Blair |first1=Irene |last2=Mahzarin |first2=Banaji |year=1996 |title=Automatic and controlled processes in stereotype priming |url=http://www.fas.harvard.edu/~mrbworks/articles/1996_JPSP.pdf |journal=Journal of Personality and Social Psychology |volume=70 |issue=6 |pages=1142–1163 |doi=10.1037/0022-3514.70.6.1142 |accessdate=February 16, 2014}}</ref> Therefore, stereotype activation only satisfies two of Bargh's criteria, but is still considered to be an example of automatic processing.
<ref>{{cite news|last=Bargh|first=John|title=he Automaticity of Social Life|url=http://moodle.albright.edu/pluginfile.php/174661/mod_label/intro/Bargh_Williams_2006_Automaticity.pdf|accessdate=9-20-2013|newspaper=sage|date=Feb 1, 2006}}</ref> Automaticity also be linked with stereotype due proir priming. When human thinking is thinking such low they often due not filter their thought and beliefs. This is a result of automaticity programmed learned respond of the brain associated one thing with other also called priming.


==In reading==
LaBerge and Samuels (1974) helped explain how reading fluency develops.<ref>{{cite web |url=http://www.readingrockets.org/articles/68 |title=Comprehension Instruction: What Works |author=Michael Pressley |accessdate=2008-03-15 |publisher=ReadingRockets}}</ref> Automaticity refers to knowing how to perform some arbitrary task at a competent level without requiring conscious effort — ''i.e.'', it is a form of [[unconscious competence]].


Moreover, if the student is automatic or is "a skilled reader, multiple tasks are being performed at the same time, such as decoding the words, comprehending the information, relating the information to prior knowledge of the subject matter, making inferences, and evaluating the information's usefulness to a report he or she is writing".<ref>{{cite journal |last1=Samuels |first1=S. Jay |last2=Flor |first2=Richard F. |year=1997 |title=The importance of automaticity for developing expertise in reading |url=https://www.tandfonline.com/doi/epdf/10.1080/1057356970130202 |url-access=subscription |journal=Reading & Writing Quarterly |volume=13 |issue=2 |pages=107–121 |doi=10.1080/1057356970130202 }}</ref> It is essential to understand automaticity and how it is achieved to better a student's performance. This is important for teachers because automaticity should be focused on in the early years to ensure higher level reading skills in adolescence.


==Disruption==
* "Excuse me. I have 5 pages. May I use the Xerox machine because I'm in a rush?"
Automaticity can be disrupted by explicit [[attention]] when the devotion of conscious attention to the pattern alters the content or timing of that pattern itself. This phenomenon is especially pronounced in situations that feature high upside and/or downside risk and impose the associated psychological stress on one's conscious mind; one's performance in these situations may either ''a'') be unimpaired or even enhanced ("[[Flow (psychology)|flow]]") or ''b'') deteriorate ("[[Choke (psychology)|choke]]").
* "Excuse me. I have 5 pages. May I use the Xerox machine?" or

* "Excuse me. I have 5 pages. May I use the Xerox machine because I have to make some copies?"
This effect has been named the "centipede effect" after the fable of the "[[Centipede's dilemma]]", where a toad immobilises a centipede simply by asking it how it walks. The centipede's normally unconscious locomotion was interrupted by conscious reflection on it. The psychologist George Humphrey referred to this parable in his 1923 ''The story of man's mind'':<ref name=humphrey>{{cite book|last=Humphrey|first=George|title=The story of man's mind|year=1923|publisher=Small, Maynard and company|location=Boston|url=https://books.google.com/books?id=tBxVAAAAMAAJ&q=centipede|page=109}}</ref> "No man skilled at a trade needs to put his constant attention on the routine work," he wrote. "If he does, the job is apt to be spoiled."


==Use to influence==
{|class="wikitable" style="float:right; margin-left: 1em;"
{|class="wikitable" style="float:right; margin-left: 1em;"
!rowspan="3" | Small<br />request
!rowspan="3" | Small<br />request
Line 34: Line 47:
|Placebic&nbsp;reason || {{bartable|24|% (6 out of 25)}}
|Placebic&nbsp;reason || {{bartable|24|% (6 out of 25)}}
|}
|}
In ''Influence'', [[Robert Cialdini]]'s book about [[social psychology]] and influence tactics, Cialdini explains how common automatic response patterns are in [[human behavior]], and how easily they can be triggered, even with erroneous cues.<ref>Cialdini, R.B. (2001). ''Influence: Science and practice'' (4th ed.). Boston: Allyn & Bacon. Chapter 1.</ref> He describes an experiment conducted by social psychologists [[Ellen Langer|Langer]], Chanowitz, and Blank which illustrates how compliant people will be with a request if they hear words that sound like they are being given a reason, even if no actual reason is provided. The experimenters approached people standing in line to use a photocopier with one of three requests:
When given the request plus a reason, 94% of people asked complied with the request. When given the request without a reason, only 60% complied. But when given the request with what sounds like a reason but isn't, compliance jumped back to 93%. Langer, Chanowitz, and Blank are convinced that most human behavior falls into automatic response patterns.<ref>Cialdini, R.B. (2001). Influence: Science and practice (4th ed.). Boston: Allyn & Bacon. p. 4</ref><ref>Langer, E.J., (1989). Minding matters. In L. Berkowitz (Ed.), ''Advances in experimental social psychology'' (Vol. 22). New York, Academic Press.</ref>


* "Excuse me. I have 5 pages. May I use the [[Xerox]] machine because I'm in a rush?"
However, when the request was made larger (20 pages instead of 5), subjects expected a sound reason before complying, as illustrated in the table.<ref>[http://mbialek.cba.pl/pliki/langer.pdf Langer, Blank and Chanowitz, ''The Mindlessness of Ostensibly Thoughtful Action: The Role of "Placebic" Information in Interpersonal Interaction'']</ref>
* "Excuse me. I have 5 pages. May I use the Xerox machine?"
* "Excuse me. I have 5 pages. May I use the Xerox machine because I have to make some copies?"


When given the request plus a reason, 94% of people asked complied with the request. When given the request without a reason, only 60% complied. But when given the request with what sounds like a reason but isn't, compliance jumped back to 93%. Langer, Chanowitz, and Blank are convinced that most human behavior falls into automatic response patterns.<ref>Cialdini, R.B. (2001). Influence: Science and practice (4th ed.). Boston: Allyn & Bacon. p. 4</ref><ref>Langer, E.J., (1989). Minding matters. In L. Berkowitz (Ed.), ''Advances in experimental social psychology'' (Vol. 22). New York, Academic Press.</ref>
==Automaticity in reading==
LaBerge and Samuels (1974) helped explain how reading fluency develops.<ref>{{cite web |url=http://www.readingrockets.org/articles/68 |title=Comprehension Instruction: What Works |author=Michael Pressley |accessdate=2008-03-15 |publisher=ReadingRockets}}</ref> Automaticity refers to knowing how to perform some arbitrary task at a competent level without requiring conscious effort—i.e. it is a form of [[unconscious competence]].

Some educational software, like [[QuickSmart]], incorporates the concept of automaticity. By measuring the consistency of processing speed and accuracy of students' responses, foundation skills can become automatic. As a result, students can devote cognitive effort to higher-order comprehension skills.

Moreover, if the student is automatic or is "a skilled reader, multiple tasks are being performed at the same time, such as decoding the words, comprehending the information, relating the information to prior knowledge of the subject matter, making inferences, and evaluating the information's usefulness to a report he or she is writing" (Samuels). It is essential to understand automaticity and how it is achieved to better a student performance. This is important for teachers because automaticity should be focused on in early years to ensure higher level reading skills in adolescence.

==Disrupting automaticity==
Automaticity can be disrupted by explicit [[attention]] when the devotion of conscious attention to the pattern alters the content or timing of that pattern itself. This phenomenon is especially pronounced in situations that feature high upside and/or downside risk and impose the associated psychological stress on one's conscious mind; one's performance in these "[[Clutch (sports)|clutch]]" situations may either ''a'') be unimpaired or even enhanced ("[[Flow (psychology)|flow]]") or ''b'') deteriorate ("[[Choke (psychology)|choke]]").


However, when the request was made larger (20 pages instead of 5), subjects expected a sound reason before complying, as illustrated in the table.<ref>{{Cite web |url=http://mbialek.cba.pl/pliki/langer.pdf |title=Langer, Blank and Chanowitz, ''The Mindlessness of Ostensibly Thoughtful Action: The Role of "Placebic" Information in Interpersonal Interaction'' |access-date=2012-02-08 |archive-date=2016-04-21 |archive-url=https://web.archive.org/web/20160421163313/http://mbialek.cba.pl/pliki/langer.pdf |url-status=dead }}</ref>
This effect has been named the "centipede effect" after the fable of the "[[Centipede's dilemma]]", where a toad immobilises a centipede simply by asking it how it walks. The centipede's normally unconscious locomotion was interrupted by conscious reflection on it. The psychologist George Humphrey referred to this parable in his 1923 ''The story of man's mind'':<ref name=humphrey>{{cite book|last=Humphrey|first=George|title=The story of man's mind|year=1923|publisher=Small, Maynard and company|location=Boston|url=http://books.google.com/books?id=tBxVAAAAMAAJ&q=centipede#search_anchor|page=109}}</ref> "No man skilled at a trade needs to put his constant attention on the routine work," he wrote. "If he does, the job is apt to be spoiled."


==See also==
==See also==
Line 55: Line 62:
* [[Neural adaptation]]
* [[Neural adaptation]]
* [[Implicit memory]]
* [[Implicit memory]]
* [[Unconscious cognition]]
* [[Unconscious thought theory]]


==References==
==References==
Line 61: Line 70:
==Sources==
==Sources==
* PhysioEx 6.0 – Peter Zao – Timothy Stabler – Greta Peterson – Lori Smith
* PhysioEx 6.0 – Peter Zao – Timothy Stabler – Greta Peterson – Lori Smith
* Shiffrin, R.M., & Schneider, W. (1977). Controlled and automatic human information processing. II. Perceptual learning, automatic attending and a general theory. Psychological Review, 84(2), 127-190.
* {{cite journal | last1 = Shiffrin | first1 = R.M. | last2 = Schneider | first2 = W. | year = 1977 | title = Controlled and automatic human information processing. II. Perceptual learning, automatic attending and a general theory | journal = Psychological Review | volume = 84 | issue = 2| pages = 127–190 | doi=10.1037/0033-295x.84.2.127}}
* Samuels, S. J., & Flor, R.F. (1997). The Importance of Automaticity for Developing Expertise in Reading. Reading & Writing Quarterly 13 (2) p.&nbsp;107 121.
* {{cite journal | last1 = Samuels | first1 = S. J. | last2 = Flor | first2 = R.F. | year = 1997 | title = The Importance of Automaticity for Developing Expertise in Reading | journal = Reading & Writing Quarterly | volume = 13 | issue = 2| pages = 107–121 | doi=10.1080/1057356970130202}}
* Cialdini, R.B. (2001). Influence: Science and practice (4th ed.). Boston: Allyn & Bacon. p.&nbsp;4
* Cialdini, R.B. (2001). Influence: Science and practice (4th ed.). Boston: Allyn & Bacon. p.&nbsp;4


==External links==
==External links==
* [http://coe.sdsu.edu/eet/articles/autoskills/index.htm Automaticity at Encyclopedia of Educational Technology]
* [https://web.archive.org/web/20041213093111/http://coe.sdsu.edu/eet/articles/autoskills/index.htm Automaticity at Encyclopedia of Educational Technology]
* [http://csjarchive.cogsci.rpi.edu/2003v27/i03/p0525p0559/00000120.PDF This online .pdf summarizes the research about automatic processing and controlled processing up to 2003]
* [http://psyche.cs.monash.edu.au/v5/psyche-5-05-tzelgov.html Automaticity and Processing Without Awareness]
* [http://www.psych.txstate.edu/graduate/compresources/schneider_2003.pdf This online .pdf summarizes the research about automatic processing and controlled processing up to 2003]


[[Category:Cognitive science]]
[[Category:Cognitive science]]

Latest revision as of 16:37, 27 September 2024

Driving in certain conditions may trigger 'highway hypnosis' in some people, which is an example of automaticity. Those who experience highway hypnosis often drive for long distances, responding to external events in the correct and safe manner, but have no memory of the time spent under highway hypnosis as a result.

In the field of psychology, automaticity is the ability to do things without occupying the mind with the low-level details required, allowing it to become an automatic response pattern or habit. It is usually the result of learning, repetition, and practice. Examples of tasks carried out by 'muscle memory' often involve some degree of automaticity.

Examples of automaticity are common activities such as walking, speaking, bicycle-riding, assembly-line work, and driving a car (the last of these sometimes being termed "highway hypnosis"). After an activity is sufficiently practiced, it is possible to focus the mind on other activities or thoughts while undertaking an automatized activity (for example, holding a conversation or planning a speech while driving a car).

Characteristics

[edit]

John Bargh (1994), based on over a decade of research, suggested that four characteristics usually accompany automatic behavior:[1]

Awareness
A person may be unaware of the mental process that is occurring.
Intentionality
A person may not intentionally initiate a mental process.
Efficiency
Automatic mental processes tend to have a low cognitive load, requiring relatively low mental resources.
Controllability
A person may not have the ability to stop or alter a process after initiation.

Bargh states that these are simply common characteristics; not all are needed for a process to be considered automatic. For instance, stereotype activation has been described as an automatic process: it is unintentional and efficient, requiring little effort.[2] However stereotype activation is accompanied by above chance awareness[3] and if conflicting processing goals are available then it becomes controlled.[4] Therefore, stereotype activation only satisfies two of Bargh's criteria, but is still considered to be an example of automatic processing.

In reading

[edit]

LaBerge and Samuels (1974) helped explain how reading fluency develops.[5] Automaticity refers to knowing how to perform some arbitrary task at a competent level without requiring conscious effort — i.e., it is a form of unconscious competence.

Moreover, if the student is automatic or is "a skilled reader, multiple tasks are being performed at the same time, such as decoding the words, comprehending the information, relating the information to prior knowledge of the subject matter, making inferences, and evaluating the information's usefulness to a report he or she is writing".[6] It is essential to understand automaticity and how it is achieved to better a student's performance. This is important for teachers because automaticity should be focused on in the early years to ensure higher level reading skills in adolescence.

Disruption

[edit]

Automaticity can be disrupted by explicit attention when the devotion of conscious attention to the pattern alters the content or timing of that pattern itself. This phenomenon is especially pronounced in situations that feature high upside and/or downside risk and impose the associated psychological stress on one's conscious mind; one's performance in these situations may either a) be unimpaired or even enhanced ("flow") or b) deteriorate ("choke").

This effect has been named the "centipede effect" after the fable of the "Centipede's dilemma", where a toad immobilises a centipede simply by asking it how it walks. The centipede's normally unconscious locomotion was interrupted by conscious reflection on it. The psychologist George Humphrey referred to this parable in his 1923 The story of man's mind:[7] "No man skilled at a trade needs to put his constant attention on the routine work," he wrote. "If he does, the job is apt to be spoiled."

Use to influence

[edit]
Small
request
Sound reason 94% (15 out of 16) 94
 
No reason 60% (9 out of 15) 60
 
Placebic reason 93% (14 out of 15) 93
 
Large
request
Sound reason 42% (10 out of 24) 42
 
No reason 24% (6 out of 25) 24
 
Placebic reason 24% (6 out of 25) 24
 

In Influence, Robert Cialdini's book about social psychology and influence tactics, Cialdini explains how common automatic response patterns are in human behavior, and how easily they can be triggered, even with erroneous cues.[8] He describes an experiment conducted by social psychologists Langer, Chanowitz, and Blank which illustrates how compliant people will be with a request if they hear words that sound like they are being given a reason, even if no actual reason is provided. The experimenters approached people standing in line to use a photocopier with one of three requests:

  • "Excuse me. I have 5 pages. May I use the Xerox machine because I'm in a rush?"
  • "Excuse me. I have 5 pages. May I use the Xerox machine?"
  • "Excuse me. I have 5 pages. May I use the Xerox machine because I have to make some copies?"

When given the request plus a reason, 94% of people asked complied with the request. When given the request without a reason, only 60% complied. But when given the request with what sounds like a reason but isn't, compliance jumped back to 93%. Langer, Chanowitz, and Blank are convinced that most human behavior falls into automatic response patterns.[9][10]

However, when the request was made larger (20 pages instead of 5), subjects expected a sound reason before complying, as illustrated in the table.[11]

See also

[edit]

References

[edit]
  1. ^ John A Bargh. "The Four Horsemen of Automaticity: Awareness, lntention, Efficiency, and Control in Social Cognition" (PDF). New York University. Archived from the original (PDF) on February 22, 2014. Retrieved 2014-02-16. (NOTE: Missing pages 24-25.)
  2. ^ Bargh, John; Chen, Mark; Burrows, Lara (1996). "Automaticity of Social Behavior: Direct Effects of Trait Construct and Stereotype Activation on Action" (PDF). Journal of Personality and Social Psychology. 71 (2): 230–244. doi:10.1037/0022-3514.71.2.230. PMID 8765481. S2CID 6654763. Archived from the original (PDF) on September 3, 2013. Retrieved February 16, 2014.
  3. ^ Doyen, Stephanie; Klein, Oliver; Pichon, Cora-Lise; Cleeremans, Axel (2012). "Behavioral priming: it's all in the mind, but whose mind?". PLOS ONE. 7 (1): e29081. Bibcode:2012PLoSO...729081D. doi:10.1371/journal.pone.0029081. PMC 3261136. PMID 22279526.
  4. ^ Blair, Irene; Mahzarin, Banaji (1996). "Automatic and controlled processes in stereotype priming" (PDF). Journal of Personality and Social Psychology. 70 (6): 1142–1163. doi:10.1037/0022-3514.70.6.1142. Retrieved February 16, 2014.
  5. ^ Michael Pressley. "Comprehension Instruction: What Works". ReadingRockets. Retrieved 2008-03-15.
  6. ^ Samuels, S. Jay; Flor, Richard F. (1997). "The importance of automaticity for developing expertise in reading". Reading & Writing Quarterly. 13 (2): 107–121. doi:10.1080/1057356970130202.
  7. ^ Humphrey, George (1923). The story of man's mind. Boston: Small, Maynard and company. p. 109.
  8. ^ Cialdini, R.B. (2001). Influence: Science and practice (4th ed.). Boston: Allyn & Bacon. Chapter 1.
  9. ^ Cialdini, R.B. (2001). Influence: Science and practice (4th ed.). Boston: Allyn & Bacon. p. 4
  10. ^ Langer, E.J., (1989). Minding matters. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 22). New York, Academic Press.
  11. ^ "Langer, Blank and Chanowitz, The Mindlessness of Ostensibly Thoughtful Action: The Role of "Placebic" Information in Interpersonal Interaction" (PDF). Archived from the original (PDF) on 2016-04-21. Retrieved 2012-02-08.

Sources

[edit]
  • PhysioEx 6.0 – Peter Zao – Timothy Stabler – Greta Peterson – Lori Smith
  • Shiffrin, R.M.; Schneider, W. (1977). "Controlled and automatic human information processing. II. Perceptual learning, automatic attending and a general theory". Psychological Review. 84 (2): 127–190. doi:10.1037/0033-295x.84.2.127.
  • Samuels, S. J.; Flor, R.F. (1997). "The Importance of Automaticity for Developing Expertise in Reading". Reading & Writing Quarterly. 13 (2): 107–121. doi:10.1080/1057356970130202.
  • Cialdini, R.B. (2001). Influence: Science and practice (4th ed.). Boston: Allyn & Bacon. p. 4
[edit]