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Certified software manager (CSM) is a professional designation for IT asset management. The course was developed by the Software Publishers Association (now SIIA) in 1994 as a component of one of the first global anti-piracy efforts, led by Ken Wasch. In 2004, the administration of the CSM, and its successor class the Advanced Software Manager, moved to Washington, DC–based LicenseLogic. According to ITIL, a Software Manager is defined as a person who manages "…all the infrastructure and processes necessary for the effective management, control, and protection of the software assets…throughout all stages of their lifecycle."^[1]

The course syllabus walks the attendee through from the beginning of "What is Software Asset Management (SAM)?" through to developing a basic asset management program for their organization.^[2]

The CSM is the basis for various other ITAM courses.

References

^ Axelos (February 2019). "Axelos ITIL 4 Foundation". Axelos.
^ "Archived copy" (PDF). Archived from the original (PDF) on 2007-07-03. Retrieved 2007-05-23.{{cite web}}: CS1 maint: archived copy as title (link)

External links

LicenseLogic

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[1] Axelos (February 2019). "Axelos ITIL 4 Foundation". Axelos.

[2] "Archived copy" (PDF). Archived from the original (PDF) on 2007-07-03. Retrieved 2007-05-23.{{cite web}}: CS1 maint: archived copy as title (link)

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-'''Certified software manager (CSM)''' is a professional designation for [[IT asset management]].  The course was developed by the [[Software Publishers Association]] (now [[SIIA]]) in 1994 as a component of one of the first global anti-piracy efforts, led by [[Ken Wasch]].  In 2004, administration of the CSM, and its successor class the [[Advanced Software Manager]], moved to Washington, DC-based LicenseLogic.
+'''Certified software manager (CSM)''' is a professional designation for [[IT asset management]].  The course was developed by the [[Software Publishers Association]] (now SIIA) in 1994 as a component of one of the first global anti-piracy efforts, led by [[Ken Wasch]].  In 2004, the administration of the CSM, and its successor class the [[Advanced Software Manager]], moved to Washington, DC–based LicenseLogic.  According to [[ITIL]], a Software Manager is defined as a person who manages "…all the infrastructure and processes necessary for the effective management, control, and protection of the software assets…throughout all stages of their lifecycle."<ref>{{Cite web|url=https://itil.press/|title=Axelos ITIL 4 Foundation|author=Axelos|date=February 2019|publisher=Axelos}}</ref>
-The course syllabus walks the attendee through from the beginnings of "What is SAM?" through to developing a basic asset management program for their organization.<ref>http://www.licenselogic.com/syllabus.pdf</ref>
+The course syllabus walks the attendee through from the beginning of "What is [[Software Asset Management|Software Asset Management (SAM)]]?" through to developing a basic asset management program for their organization.<ref>{{cite web|url=http://www.licenselogic.com/syllabus.pdf |title=Archived copy |accessdate=2007-05-23 |url-status=dead |archiveurl=https://web.archive.org/web/20070703182650/http://www.licenselogic.com/syllabus.pdf |archivedate=2007-07-03 }}</ref>
 The CSM is the basis for various other ITAM courses.