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{{Short description|International home decor company}}
{{Infobox company
{{Infobox company
| name = Euromarket Designs, Inc.
| name = Euromarket Designs, Inc.
| logo = CrateandBarrelLogo.svg
| logo = CrateandBarrelLogo.svg
| logo_size = 200px
| logo_size = 200px
| type = [[Subsidiary]]
| type = [[Private company|Private]]; [[Subsidiary]]
| traded_as = Crate & Barrel
| trade_name = Crate & Barrel
| predecessor =
| predecessor =
| successor =
| successor =
| founders = Gordon Segal<br>Carol Segal
| founders = Gordon Segal<br>Carole Segal
| defunct = <!-- {{End date|YYYY|MM|DD}} -->
| defunct = <!-- {{End date|YYYY|MM|DD}} -->
| fate =
| fate =
| area_served = {{Unbulleted list|[[United States]]|[[Canada]]|[[Mexico]]|[[Colombia]]|[[Costa Rica]]|[[Peru]]|[[Philippines]]|[[Singapore]]|[[Taiwan]]|[[United Arab Emirates]]|[[Saudi Arabia]]}}
| area_served =
| key_people = Janet Hayes, [[CEO]] (2020–present)<ref name="The Business Journals">{{cite news|last1=Chen|first1=I-Chun|title=Crate & Barrel names ex-Williams-Sonoma president Hayes CEO|url=https://www.bizjournals.com/chicago/news/2020/07/07/crate-and-barrel-names-williams-sonoma-hayes-ceo.html|website=Chicago Business Journal|publisher=The Business Journals|access-date=7 July 2020|date=July 7, 2020}}</ref>
| key_people = [[Neela Montgomery]], {{small|CEO (August 1, 2017)}}
| industry = [[Retail]]
| industry = [[Retail]]
| products = [[housewares]], [[furniture]], and home accessories
| products = [[housewares]], [[furniture]], and home accessories
| services =
| services =
| revenue = [[US$]]2.5 billion (est.)<ref name="Forbes">{{cite news|last1=Danziger|first1=Pamela N.|title=Crate And Barrel Takes A Purposeful Turn As Home Furnishing Demand Drops|url=https://www.forbes.com/sites/pamdanziger/2023/07/08/crate-and-barrel-takes-a-purposeful-turn-as-home-furnishing-demand-drops/|website=Forbes|publisher=Forbes|access-date=May 3, 2024|date=May 3, 2024}}</ref>
| revenue =
| operating_income =
| operating_income =
| net_income =
| net_income =
| assets =
| assets =
| equity =
| equity =
| owner = [[Otto GmbH]] (1998-present)
| owner = [[Otto GmbH]] (1998–present)
| num_employees =
| num_employees = 7,500
| parent =
| parent =
| divisions =
| divisions =
| subsid =
| subsid =
| homepage = {{URL|www.crateandbarrel.com}}
| homepage = {{URL|crateandbarrel.com}}
| footnotes =
| footnotes =
| intl =
| intl =
| caption =
| foundation = {{Start date|1962|12|7}}; [[Chicago, Illinois]], U.S.
| caption =
⚫
| location_city =
| foundation = [[Chicago, Illinois]], [[United States|USA]] {{Start date|1962}}
⚫
| location_city =
| location_country =
| location_country =
| location = [[Northbrook, Illinois]], [[United States|USA]]
| location = [[Northbrook, Illinois]], U.S.
| locations = 75 Crate & Barrel stores / 12 Crate & Barrel outlets / 31 Crate & Barrel warehouses / 26 CB2 stores / 1 CB2 outlet / 10 Hudson Grace stores (2022)<ref name="Stores">"[https://www.crateandbarrel.com/stores/ Crate & Barrel Stores]". Crate & Barrel. Retrieved on November 23, 2022.</ref>
| locations = 83 stores (2015)
}}
}}

[[Image:Crate&BarrelSign.jpg|thumb|Crate & Barrel headquarters|right]]
[[Image:Crate&BarrelSign.jpg|thumb|Crate & Barrel headquarters|right]]
[[Image:Crate&BarrelBevHills.jpg|thumb|right|Crate & Barrel store on Beverly Drive in [[Beverly Hills]], [[California]]]]
[[Image:Crate&BarrelBevHills.jpg|thumb|right|Crate & Barrel store on Beverly Drive in [[Beverly Hills]], [[California]]]]

'''Euromarket Designs, Inc.''' ([[trade name|d/b/a]] '''Crate & Barrel''') is a 170+ store [[United States|American]] chain of [[retail]] stores, based in [[Northbrook, Illinois]],<ref>"[http://www.crateandbarrel.com/Stores/Store.aspx?storeid=27 Corporate Headquarters]." Crate & Barrel. Retrieved on August 9, 2010.</ref> specializing in [[housewares]], [[furniture]] (indoor and out), and home accessories. Its corporate name is Euromarket Designs, Inc. The company is wholly owned by [[Otto GmbH]].
'''Euromarket Designs Inc.''', doing business as '''Crate & Barrel''' (stylized as '''Crate&Barrel'''), is an international furniture and home décor retail store headquartered in Northbrook, Illinois. They employ 8200 employees across over 100 stores in the United States and Canada, with franchises in Central America, South America, Asia and United Arab Emirates.


==History==
==History==
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===Founding===
===Founding===
<!-- Deleted image removed: [[File:Old Town Chicago Poster.JPG|right|thumb|a poster circa 1960 depicting [[Crate and Barrel]] (in the center of the image) in [[Old Town, Chicago]].{{Pufc|1=Old Town Chicago Poster.JPG|log=2011 June 12}}]] -->
<!-- Deleted image removed: [[File:Old Town Chicago Poster.JPG|right|thumb|a poster circa 1960 depicting [[Crate and Barrel]] (in the center of the image) in [[Old Town, Chicago]].{{Pufc|1=Old Town Chicago Poster.JPG|log=2011 June 12}}]] -->
Gordon and Carole Segal opened the first Crate & Barrel store on December 7, 1962,<ref name="nyt3-2-1995">{{cite news | url= https://www.nytimes.com/1995/03/02/garden/is-new-york-ready-for-nice.html?pagewanted=all | title= Is New York Ready for Nice? | author= Suzanne Slesin | publisher=''[[The New York Times]]'' | date= March 2, 1995 | accessdate=February 5, 2010}}</ref> at age 23.<ref name="austin1"/> The {{convert|1700|sqft|m2|adj=on}} space in part of an old elevator factory<ref name="retailtraf">{{cite news | url= http://retailtrafficmag.com/mag/retail_crate_barrel_story/ | title= The Crate and Barrel Story | author= Matt Valley | publisher=''Retail Traffic'' | date= June 1, 2001 | accessdate=February 5, 2010}}</ref> was located at 1516 North [[Wells Street (Chicago)|Wells Street]] in the then-[[Bohemianism|bohemian]] [[Old Town, Chicago|Old Town]] neighborhood of [[Chicago, Illinois]].<ref name="inc">{{cite news | url= http://www.inc.com/magazine/19851101/1328.html | title= On Display: Founder Gordon Segal's sense of selling as theater has made Crate Barrel one of the world's most admired and imitated retailing operations | author= Joseph P. Kahn | work=[[Inc. (magazine)|Inc.]] | date= November 1, 1985 | accessdate=February 5, 2010}}</ref> The inspiration was their honeymoon in the Caribbean, where the Segals saw inexpensive yet tasteful European household products for sale. They became interested in providing functional yet aesthetically pleasing products to young couples just starting out. Surprised to see that European manufacturers offered many beautiful and durable products at reasonable prices, they were inspired to start their own store in the United States.<ref name="inc"/> The Segals started by recruiting an employee and leasing an abandoned elevator factory on Chicago's Wells Street. They traveled throughout Europe buying directly from glassblowers, ceramicists and factories making French copper pots and simple white bistro dinnerware.<ref>{{cite web|url=http://www.malloftheemirates.com/shopping/householdfurniturecarpet/crate-barrel |title=Crate & Barrel Dubai, Mall of the Emirates |publisher=Malloftheemirates.com |date= |accessdate=2017-02-27}}</ref>
Gordon and Carole Segal opened the first Crate & Barrel store on December 7, 1962,<ref name="nyt3-2-1995">{{cite news | url= https://www.nytimes.com/1995/03/02/garden/is-new-york-ready-for-nice.html?pagewanted=all | title= Is New York Ready for Nice? | author= Suzanne Slesin | newspaper=[[The New York Times]] | date= March 2, 1995 | access-date=February 5, 2010}}</ref> at age 23.<ref name="austin1"/> The {{convert|1700|sqft|m2|adj=on}} space in part of an old elevator factory<ref name="retailtraf">{{cite news | url= http://retailtrafficmag.com/mag/retail_crate_barrel_story/ | title= The Crate and Barrel Story | author= Matt Valley | publisher= Retail Traffic | date= June 1, 2001 | access-date= February 5, 2010 | archive-url= https://web.archive.org/web/20101127224926/http://retailtrafficmag.com/mag/retail_crate_barrel_story/ | archive-date= November 27, 2010 | url-status= dead | df= mdy-all }}</ref> was located at 1516 North [[Wells Street (Chicago)|Wells Street]] in the then-[[Bohemianism|bohemian]] [[Old Town, Chicago|Old Town]] neighborhood of [[Chicago, Illinois]].<ref name="inc">{{cite news | url= http://www.inc.com/magazine/19851101/1328.html | title= On Display: Founder Gordon Segal's sense of selling as theater has made Crate Barrel one of the world's most admired and imitated retailing operations | author= Joseph P. Kahn | work=[[Inc. (magazine)|Inc.]] | date= November 1, 1985 | access-date=February 5, 2010}}</ref> The inspiration was their honeymoon in the Caribbean, where the Segals saw inexpensive yet tasteful European household products for sale. They became interested in providing functional and aesthetically pleasing products to young couples just starting out. Surprised to see that European manufacturers offered many beautiful and durable products at reasonable prices, they were inspired to start their own store in the United States.<ref name="inc"/> The Segals started by recruiting an employee and leasing an abandoned elevator factory on Chicago's Wells Street. They traveled throughout Europe buying directly from glassblowers, ceramicists and factories making French copper pots and simple white bistro dinnerware.<ref>{{cite web|url=http://www.malloftheemirates.com/shopping/householdfurniturecarpet/crate-barrel |title=Crate & Barrel Dubai, Mall of the Emirates |publisher=Malloftheemirates.com |access-date=2017-02-27}}</ref>


The first store opened in response to a flourishing of world trade in home furnishings due to the early 1960s round of talks about the [[General Agreement on Tariffs and Trade]]. The Segals sought out small [[Europe]]an companies that were not represented in America and negotiated direct purchases from these factories that could be sold to the consumer while avoiding a wholesaler's markup. To this day, a majority of Crate & Barrel's products are direct imports from Europe, though [[Thailand|Thai]], [[Mexico|Mexican]] and [[India]]n [[glass]] and [[textiles]] can also be found in their stores.
The first store opened in response to a flourishing of world trade in home furnishings due to the early 1960s, round of talks about the [[General Agreement on Tariffs and Trade]]. The Segals sought out small [[Europe]]an companies that were not represented in America and negotiated direct purchases from these factories that could be sold to the consumer while avoiding a wholesaler's markup. To this day, a majority of Crate & Barrel's products are direct imports from Europe, though [[Thailand|Thai]], [[Mexico|Mexican]] and [[India]]n [[glass]] and [[textiles]] can also be found in their stores.


The Segals derived the company name by the materials that they originally used to display items in their Chicago store. The Segals were originally going to call their company "Barrel and Crate", but a friend suggested that they reverse the order of the words.{{Citation needed|date=December 2007}} They turned over the [[crate]]s and [[barrel]]s that the merchandise came in, let the [[wood wool|wood excelsior]] spew out, and stacked up the china and glass. This helped emphasize their strongest selling point, that their products were direct imports.
The Segals derived the company name by the materials that they originally used to display items in their Chicago store. A friend suggested they call their company "Barrel and Crate", but Carole thought they should reverse the order of the words.<ref>{{Cite web|url=https://www.stitcher.com/s?eid=49184883|title=Crate & Barrel: Gordon Segal from How I Built This with Guy Raz|website=www.stitcher.com|language=en|access-date=2019-06-29}}</ref> They turned over the [[crate]]s and [[barrel]]s that the merchandise came in, let the [[wood wool|wood excelsior]] spill out, and stacked up the china and glass. This helped emphasize their strongest selling point — that their products were direct imports.


In 1966, Segal and the designer Lon Habkirk visited the [[Design Research (store)|Design Research]] store in [[Cambridge, Massachusetts]], which had an "enormous influence" on their retailing approach. Habkirk later remarked: "Eventually we took the whole idea and translated it into a reproducible formula."<ref name="inc"/>
In 1966, Segal and the designer Lon Habkirk visited the [[Design Research (store)|Design Research]] store in [[Cambridge, Massachusetts]], which had an "enormous influence" on their retailing approach. Habkirk later remarked, "Eventually we took the whole idea and translated it into a reproducible formula."<ref name="inc"/>


===Growth===
===Growth===
In 1968, the Segals opened their second store in the [[Plaza del Lago]] shopping center in suburban [[Wilmette, Illinois]], and third in [[Oak Brook, Illinois]] in 1971.<ref name="retailtraf"/><ref name="inc"/> Its first store outside the Chicago area opened in [[Boston]] in 1977.<ref name="retailtraf"/> In 1979, it opened its second [[Cambridge, Massachusetts]] store in the building designed for the recently closed [[Design Research (store)|Design Research]], which they had so admired.<ref name="inc"/><ref>Peter F. Zhu, "Crate & Barrel To Close", ''The Harvard Crimson'', November 19, 2008 [http://www.thecrimson.com/article/2008/11/19/crate-barrel-to-close-home/ full text]</ref>
In 1968, the Segals opened their second store in the [[Plaza del Lago]] shopping center in suburban [[Wilmette, Illinois]], and third in [[Oak Brook, Illinois]] in 1971.<ref name="retailtraf"/><ref name="inc"/> Its first store outside the Chicago area opened in [[Chestnut Hill, Massachusetts]] in 1977.<ref name="retailtraf"/> In 1979, it opened its second [[Cambridge, Massachusetts]], store in the building designed for the recently closed [[Design Research (store)|Design Research]], which they had so admired;<ref name="inc"/> that store closed in 2009.<ref>{{Cite journal |last=Zhu |first=Peter F. |date=November 19, 2008 |title=Crate & Barrel To Close |url=https://www.thecrimson.com/article/2008/11/19/crate-barrel-to-close-home/ |journal=The Harvard Crimson}}</ref>


By 1985, the chain had grown to 17 stores,<ref name="inc"/> and has continued to grow. In March 1995, it opened its first New York location (its 59th location), in [[Manhattan]].<ref name="nyt1995">{{cite news | url= https://www.nytimes.com/1995/03/12/nyregion/topiaries-and-teapots-and-a-tide-of-visitors.html | title= Topiaries And Teapots, And a Tide Of Visitors | author= Douglas Martin | publisher=''[[The New York Times]]'' | date= March 12, 1995 | accessdate=February 5, 2010}}</ref> After selling a majority stake to German mail order company the [[Otto GmbH|Otto Group]] in 1998,<ref name="nyt2008"/> the company had financing to increase its rate of expansion.<ref name="spt08">{{cite news | url= http://www.sptimes.com/2008/02/09/Business/Crate_and_Barrel_on_i.shtml
By 1985, the chain had grown to 17 stores,<ref name="inc"/> and has continued to grow. In March 1995, it opened its first New York location (its 59th location), in [[Manhattan]].<ref name="nyt1995">{{cite news | url= https://www.nytimes.com/1995/03/12/nyregion/topiaries-and-teapots-and-a-tide-of-visitors.html | title= Topiaries And Teapots, And a Tide Of Visitors | author= Douglas Martin | newspaper=[[The New York Times]] | date= March 12, 1995 | access-date=February 5, 2010}}</ref> After selling a majority stake to German mail order company the [[Otto GmbH|Otto Group]] in 1998,<ref name="nyt2008"/> the company had financing to increase its rate of expansion.<ref name="spt08">{{cite news | url= http://www.sptimes.com/2008/02/09/Business/Crate_and_Barrel_on_i.shtml
| title= Crate and Barrel on its way | author= Mark Albright | publisher=''[[St. Petersburg Times]]'' | date= February 9, 2008 | accessdate=February 5, 2010}}</ref> (Otto became the sole owner in 2011.<ref>{{cite web|author= Adam Tanner|url=https://www.forbes.com/sites/adamtanner/2014/03/05/amazons-war-on-germanys-18-billion-patriarch/ |title=Amazon's War On The House Of Otto, Germany's $18 Billion Family |publisher=Forbes.com |date= |accessdate=2017-02-27}}</ref>) By 2002, it had grown to approximately 100 locations,<ref name="spi2002">{{cite news|url=http://www.seattlepi.com/business/58583_crate16.shtml |title=Retail Notebook: Soon at U Village: Crate and Barrel |author=Kathy Mulady |publisher=''[[Seattle Post-Intelligencer]]'' |date=February 16, 2002 |accessdate=February 5, 2010 }}{{dead link|date=November 2016 |bot=InternetArchiveBot |fix-attempted=yes }}</ref> and over 135 locations by late 2004.<ref name="austin1">{{cite news | url= http://austin.bizjournals.com/austin/stories/2004/10/25/daily46.html?jst=b_ln_hl | title= Crate and Barrel opens in Austin | author= | publisher=''[[Austin Business Journal]]'' | date= October 28, 2004 | accessdate=February 5, 2010}}</ref>
| title= Crate and Barrel on its way | author= Mark Albright | newspaper=[[St. Petersburg Times]] | date= February 9, 2008 | access-date=February 5, 2010}}</ref> Otto became the sole owner in 2011.<ref>{{cite magazine|author= Adam Tanner|url=https://www.forbes.com/sites/adamtanner/2014/03/05/amazons-war-on-germanys-18-billion-patriarch/ |title=Amazon's War On The House Of Otto, Germany's $18 Billion Family |magazine=Forbes.com |access-date=2017-02-27}}</ref> By 2002, it had grown to approximately 100 locations,<ref name="spi2002">{{cite news|url=https://revistaneon.net |archive-url=https://web.archive.org/web/20190515103539/https://revistaneon.net/ |url-status=dead |archive-date=May 15, 2019 |title=Home decor Notebook: Soon at U Village: Crate and Barrel |author=Francis Allen |date=February 15, 2019 |access-date=May 5, 2019 }}</ref> and over 135 locations by late 2004.<ref name="austin1">{{cite news | url= http://austin.bizjournals.com/austin/stories/2004/10/25/daily46.html?jst=b_ln_hl | title= Crate and Barrel opens in Austin | newspaper=[[Austin Business Journal]] | date= October 28, 2004 | access-date=February 5, 2010}}</ref>


Crate & Barrel's flagship store, located in [[Chicago]] on [[Michigan Avenue (Chicago)|Michigan Avenue]] in the "[[Magnificent Mile]]", closed in January 2018. The building became the world's largest [[Starbucks]] coffee roastery and retail space.<ref>{{cite web |last1=Brenner |first1=Julia |title=Former Crate & Barrel Flagship Store Now Open As World's Largest Starbucks |url=https://www.forbes.com/sites/juliabrenner/2019/11/15/its-here-former-crate--barrel-store-now-open-as-worlds-largest-starbucks/#27f93cd95b87 |website=Forbes |access-date=5 May 2020 |date=15 November 2019}}</ref> Today, there are 93 Crate & Barrel Stores in the United States and Canada, including 10 outlets.<ref>{{Cite web|title=Housewares & Furniture Stores By State {{!}} Crate and Barrel|url=https://www.crateandbarrel.com/stores/list-state/retail-stores|website=Crate&Barrel|language=en|access-date=2020-04-30}}</ref>
Crate & Barrel's flagship store is located in Chicago along Michigan Avenue on the [[Magnificent Mile]]. Today there are over 80 stores in the United States.

In 2019, Crate & Barrel partnered with the Cornerstone Restaurant Group to open The Table at Crate, a full-service restaurant at the Crate & Barrel Oak Brook store in Oakbrook, IL. It also acquired Hudson Grace, a boutique home décor, entertaining and gift brand based in San Francisco. Crate and Barrel plans to grow the Hudson Grace brand through retail expansion into niche markets and an invigorated online presence to engage new and existing customers across channels.<ref>{{Cite web|title=Crate & Barrel acquires home decor brand Hudson Grace|url=https://www.retaildive.com/news/crate-barrel-acquires-home-decor-brand-hudson-grace/557276/|website=Retail Dive|language=en-US|access-date=2020-04-30}}</ref>


===International expansion===
===International expansion===
In September 2008, Crate & Barrel opened its first location outside the United States, at [[Yorkdale Shopping Centre]] in [[Toronto|Toronto, Ontario]], [[Canada]].<ref name="nyt2008">{{cite news | url= https://www.nytimes.com/2008/11/29/business/29interview.html | title= As Economy Dims, Crate and Barrel Stays Upbeat | author= Jane L. Levere | publisher=''[[The New York Times]]'' | date= November 28, 2008 | accessdate=February 5, 2010}}</ref> A new two story {{convert|35000|sqft|m2|adj=on}} building, similar to other newly opened stores in the U.S., was constructed. A second Canadian store, in [[Calgary]], opened in October 2009.<ref name="natpost">{{cite news | url= http://www.nationalpost.com/m/story.html?id=1963453 | title= Crate & Barrel set to open second Canadian location in Calgary on October 7 | author= | publisher=''[[National Post]]'' | date= September 4, 2009 | accessdate=February 5, 2010}} {{Dead link|date=October 2010|bot=H3llBot}}</ref> A third Canadian store opened in [[Mississauga]], [[Ontario]], on October 28, 2010, at [[Square One Shopping Centre]]. Further stores opened in 2011 in [[Edmonton]], [[Alberta]] at [[Southgate Centre]],<ref>{{cite web|url=http://www.southgatecentre.com/?store=crate-and-barrel|title=Opening Fall 2011|work=southgatecentre.com|accessdate=August 30, 2011}}</ref> another one in Spring 2012 at [[Carrefour Laval]] Shopping Centre in [[Laval, Quebec]] and another in [[Oakridge Centre]] mall in [[Vancouver, British Columbia]] in early 2013. Future international expansion in Canada and possibly other countries is also reportedly planned.<ref name="candb">{{cite news|url=https://www.thestar.com/article/199201|title=Yorkdale attracts top U.S. retailer|newspaper=[[Toronto Star]]|date=2007-04-04|accessdate=2008-01-06 | first=Dana | last=Flavelle}}</ref><ref>[http://chicagobusiness.com/cgi-bin/news.pl?id=24486 Chicago Business News, Analysis & Articles | Crate & Barrel to expand outside U.S. | Crain's<!-- Bot generated title -->]</ref>
Crate & Barrel Holdings has 22 stores in [[Canada]], [[Colombia]], [[Costa Rica]], [[Mexico]], [[Peru]], [[Philippines]], [[Singapore]], [[Taiwan]] and [[United Arab Emirates]].<ref>{{Cite web |title=Crate and Barrel (USA) Dubai Franchisee Opens 1st Store - 19 Mar 2010 |url=https://www.worldfranchiseassociates.com/franchise-news-article.php?nid=311 |access-date=2022-11-23 |website=www.worldfranchiseassociates.com}}</ref><ref>{{Cite web |last=Release |first=Press |title=Majid Al Futtaim opens its first official CB2 store in Dubai |url=https://www.zawya.com/en/press-release/companies-news/majid-al-futtaim-opens-its-first-official-cb2-store-in-dubai-npxkqy3p |access-date=2022-11-23 |website=www.zawya.com |language=en}}</ref> In September 2008, Crate & Barrel opened its first location outside the United States, at [[Yorkdale Shopping Centre]] in [[Toronto|Toronto, Ontario]], Canada.<ref name="nyt2008">{{cite news | url= https://www.nytimes.com/2008/11/29/business/29interview.html | title= As Economy Dims, Crate and Barrel Stays Upbeat | author= Jane L. Levere | newspaper=[[The New York Times]] | date= November 28, 2008 | access-date=February 5, 2010}}</ref> A new two-story {{convert|35000|sqft|m2|adj=on}} building, similar to other newly opened stores in the U.S., was constructed. A second Canadian store in [[Calgary]] opened in October 2009.<ref name="natpost">{{cite news | url= https://nationalpost.com/m/story.html?id=1963453 | title= Crate & Barrel set to open second Canadian location in Calgary on October 7 | newspaper=[[National Post]] | date= September 4, 2009 | access-date=February 5, 2010}} {{Dead link|date=October 2010|bot=H3llBot}}</ref> A third Canadian store opened in [[Mississauga]], [[Ontario]], on October 28, 2010, at [[Square One Shopping Centre]]. Additional stores opened in 2011 in [[Edmonton]], [[Alberta]] at [[Southgate Centre]],<ref>{{cite web|url=http://www.southgatecentre.com/?store=crate-and-barrel|title=Opening Fall 2011|work=southgatecentre.com|access-date=August 30, 2011}}</ref> another in Spring 2012 at [[Carrefour Laval]] Shopping Centre in [[Laval, Quebec]], and another in [[Oakridge Centre]] mall in [[Vancouver, British Columbia]], in early 2013. Future international expansion in Canada and possibly other countries is also reportedly planned.<ref name="candb">{{cite news|url=https://www.thestar.com/article/199201|title=Yorkdale attracts top U.S. retailer|newspaper=[[Toronto Star]]|date=2007-04-04|access-date=2008-01-06 | first=Dana | last=Flavelle}}</ref><ref>[http://chicagobusiness.com/cgi-bin/news.pl?id=24486 Chicago Business News, Analysis & Articles | Crate & Barrel to expand outside U.S. | Crain's<!-- Bot generated title -->]</ref>


In the fall of 2009, the company reported plans to open two stores in [[Dubai]] in 2010 via a franchise agreement with [[Al Tayer Group]].<ref name="hometext">{{cite news | url= http://www.hometextilestoday.com/article/CA6700448.html | title= Crate and Barrel to Open Middle East Stores | author= | publisher= ''Home Textiles Today'' | date= October 4, 2009 | accessdate= February 5, 2010 | deadurl= yes | archiveurl= https://archive.is/20130125121049/http://www.hometextilestoday.com/article/CA6700448.html | archivedate= January 25, 2013 | df= }}</ref><ref name="gulfnews1">{{cite news | url= http://gulfnews.com/business/general/al-tayer-to-launch-crate-amp-barrel-1.511856 | title= Al Tayer to launch Crate & Barrel | author= Suzanne Fenton | publisher=''[[Gulf News]]'' | date= September 30, 2009 | accessdate=February 5, 2010 |quote=In a franchise agreement the Al Tayer Group will open two stores in 2010, one in the [[Mall of the Emirates]] and the other in [[Mirdiff City Centre|Mirdif City Centre]] which will also open its doors in the first quarter.}}</ref>
In the fall of 2009, the company reported plans to open two stores in [[Dubai]] in 2010 via a franchise agreement with [[Al Tayer Group]].<ref name="hometext">{{cite news | url= http://www.hometextilestoday.com/article/CA6700448.html | title= Crate and Barrel to Open Middle East Stores | publisher= Home Textiles Today | date= October 4, 2009 | access-date= February 5, 2010 | url-status= dead | archive-url= https://archive.today/20130125121049/http://www.hometextilestoday.com/article/CA6700448.html | archive-date= January 25, 2013 }}</ref><ref name="gulfnews1">{{cite news | url= http://gulfnews.com/business/general/al-tayer-to-launch-crate-amp-barrel-1.511856 | title= Al Tayer to launch Crate & Barrel | author= Suzanne Fenton | newspaper=[[Gulf News]] | date= September 30, 2009 | access-date=February 5, 2010 |quote=In a franchise agreement the Al Tayer Group will open two stores in 2010, one in the [[Mall of the Emirates]] and the other in [[Mirdiff City Centre|Mirdif City Centre]] which will also open its doors in the first quarter.}}</ref>


Crate & Barrel opened its first Asian store in [[Singapore]] in January 2013, occupying two floors at [[Ion Orchard]].
Crate & Barrel opened its first Asian store in [[Singapore]] in January 2013, occupying two floors at [[Ion Orchard]].
<ref name="I-S Magazine">{{cite news | url= http://is.asia-city.com/shopping/news/hm-victoria’s-secret-and-crate-barrel-open-ion-orchard-from-october | title= H&M, Victoria’s Secret and Crate & Barrel to open at ION Orchard from October | author= Mandy Lynn | publisher=''I-S Magazine'' | date=August 8, 2012 | accessdate=September 8, 2012}}</ref><ref>{{cite web|url=http://www.crateandbarrel.com/Stores/crate-and-barrel-ion-orchard/str568 |title=Housewares and Furniture Store &#124; Singapore, &#124; Crate and Barrel Ion Orchard |publisher=Crate and Barrel |date= |accessdate=2017-02-27}}</ref>
<ref name="I-S Magazine">{{cite news | url= http://is.asia-city.com/shopping/news/hm-victoria's-secret-and-crate-barrel-open-ion-orchard-from-october | title= H&M, Victoria's Secret and Crate & Barrel to open at ION Orchard from October | author= Mandy Lynn | publisher=I-S Magazine | date=August 8, 2012 | access-date=September 8, 2012}}</ref><ref>{{cite web |url=http://www.crateandbarrel.com/Stores/crate-and-barrel-ion-orchard/str568 |title=Housewares and Furniture Store &#124; Singapore, &#124; Crate and Barrel Ion Orchard |publisher=Crate and Barrel |access-date=2017-02-27 |archive-url=https://web.archive.org/web/20170228085921/http://www.crateandbarrel.com/Stores/crate-and-barrel-ion-orchard/str568 |archive-date=2017-02-28 |url-status=dead }}</ref>


Crate & Barrel has two stores in [[Taiwan]], one is in [[Taipei]] and the other in [[Taichung]].
Crate & Barrel has three stores in [[Taiwan]], one is in [[Taipei]] and the other in [[Taoyuan, Taiwan|Taoyuan]] and [[Taichung]].


Crate & Barrel opened its first store in [[Peru]] in 2015, and opened its first store in [[Colombia]] on December 2016 in Bogota- Parque La Colina Mall, via a franchise agreement with [[Falabella (retail store)]].<ref>{{cite web|url=http://www.larepublica.co/de-la-mano-de-falabella-crate-and-barrel-llega-al-mercado-de-muebles-de-lujo_128606 |title=Noticias de Economía, Finanzas y Negocio de Colombia y el Mundo. |language=es |publisher=larepublica.co |date= |accessdate=2017-02-27}}</ref>
Crate & Barrel opened its first store in [[Peru]] in 2015, and opened its first store in [[Colombia]] in December 2016 in Bogota- Parque La Colina Mall, via a franchise agreement with [[Falabella (retail store)]].<ref>{{cite web|url=http://www.larepublica.co/de-la-mano-de-falabella-crate-and-barrel-llega-al-mercado-de-muebles-de-lujo_128606 |title=Noticias de Economía, Finanzas y Negocio de Colombia y el Mundo. |language=es |publisher=larepublica.co |access-date=2017-02-27}}</ref>

In July 2017, Crate & Barrel opened its first store in Central America in [[Escazú, Costa Rica]], inside Avenida Escazú mall.


=== Management ===
=== Management ===
[[Barbara Turf]], first hired in 1968, succeeded Gordon Segal as CEO of the company in May 2008.<ref name="nyt2008"/> In November 2008, it was reported that sales for the prior year for the chain were $1.3 billion.<ref name="nyt2008"/> Turf retired in 2012. Sascha Bopp was named to replace her.<ref>{{cite web|url=http://www.furnituretoday.com/article/545318-Sascha_Bopp_to_succeed_Barbara_Turf_as_Crate_and_Barrel_CEO.php |title=Sascha Bopp to succeed Barbara Turf as Crate and Barrel CEO |publisher=Furniture Today |date=2011-11-11 |accessdate=2017-02-27}}</ref> Due to lackluster performance during the 2013 holiday season, poor operational decisions regarding policies and staffing, and growing disenchantment from employees, Bopp was removed from his position and terminated from the company in July 2014. While a replacement was sought, Otto Group asked Segal to return as a consultant to bring back the original company culture and values in an attempt to increase sales and employee productivity and morale.<ref>{{cite news|url=http://voices.suntimes.com/business-2/crate-barrel-gordon-segal/ |work=Chicago Sun-Times |title=Crate & Barrel's secret weapon knows a thing or two about the business |deadurl=yes |archiveurl=https://web.archive.org/web/20141108060407/http://voices.suntimes.com/business-2/crate-barrel-gordon-segal/ |archivedate=2014-11-08 |df= }}</ref>
[[Barbara Turf]], first hired in 1968, succeeded Gordon Segal as CEO of the company in May 2008.<ref name="nyt2008"/> In November 2008, it was reported that sales for the prior year for the chain were $1.3 billion.<ref name="nyt2008"/> Turf retired in 2012. Sascha Bopp was named to replace her.<ref>{{cite web|url=http://www.furnituretoday.com/article/545318-Sascha_Bopp_to_succeed_Barbara_Turf_as_Crate_and_Barrel_CEO.php |title=Sascha Bopp to succeed Barbara Turf as Crate and Barrel CEO |publisher=Furniture Today |date=2011-11-11 |access-date=2017-02-27}}</ref> Sascha Bopp departed August 2014. While a replacement was sought, Otto Group asked Segal to return as a consultant.<ref>{{cite news|url=http://voices.suntimes.com/business-2/crate-barrel-gordon-segal/ |work=Chicago Sun-Times |title=Crate & Barrel's secret weapon knows a thing or two about the business |url-status=dead |archive-url=https://web.archive.org/web/20141108060407/http://voices.suntimes.com/business-2/crate-barrel-gordon-segal/ |archive-date=2014-11-08 }}</ref>

Doug Diemoz, formerly with competitors [[Restoration Hardware]] and [[Williams Sonoma (brand)|Williams Sonoma]], became CEO of Crate & Barrel on August 1, 2015.<ref>{{cite news|last1=Channick|first1=Robert|title=Crate and Barrel names new CEO|url=http://www.chicagotribune.com/business/breaking/ct-crate-barrel-new-ceo-0710-biz-20150709-story.html|website=Chicago Tribune|publisher=Chicago Tribune|access-date=10 July 2015|date=July 9, 2015}}</ref> Doug Diemoz departed April 2017. It was announced Neela Montgomery would assume his role.<ref>{{Cite news|url=http://www.chicagotribune.com/business/ct-crate-and-barrel-names-new-ceo-0505-biz-20170504-story.html|title=Crate & Barrel names new CEO a month after previous one left abruptly|last=Shropshire|first=Corilyn|work=chicagotribune.com|access-date=2017-12-08|language=en-US}}</ref>

Neela Montgomery, former member of the executive board with the Otto Group, led the company as CEO until August 2020, ending six-years with the Otto Group.<ref>{{cite news|title=Neela Montgomery to exit Crate & Barrel|url=https://www.chicagotribune.com/business/ct-biz-crate-and-barrel-ceo-20200702-zo5ljwdr4zfsvb5o3vhftqbmxi-story.html|website=Chicago Tribune|publisher=Chicago Tribune|access-date=2 July 2020|date=July 2, 2020}}</ref>


Doug Diemoz, formerly with competitors [[Restoration Hardware]] and [[Williams-Sonoma]], became CEO of Crate & Barrel on August 1, 2015.<ref>{{cite news|last1=Channick|first1=Robert|title=Crate and Barrel names new CEO|url=http://www.chicagotribune.com/business/breaking/ct-crate-barrel-new-ceo-0710-biz-20150709-story.html|website=Chicago Tribune|publisher=Chicago Tribune|accessdate=10 July 2015|date=July 9, 2015}}</ref> Doug Diemoz departed April 2017. It was announced Neela Montgomery would assume his role.<ref>{{Cite news|url=http://www.chicagotribune.com/business/ct-crate-and-barrel-names-new-ceo-0505-biz-20170504-story.html|title=Crate & Barrel names new CEO a month after previous one left abruptly|last=Shropshire|first=Corilyn|work=chicagotribune.com|access-date=2017-12-08|language=en-US}}</ref>
Janet Hayes became the CEO of Crate & Barrel Holdings on August 1, 2020.<ref name="The Business Journals">{{cite news|last1=Chen|first1=I-Chun|title=Crate & Barrel names ex-Williams-Sonoma president Hayes CEO|url=https://www.bizjournals.com/chicago/news/2020/07/07/crate-and-barrel-names-williams-sonoma-hayes-ceo.html|website=Chicago Business Journal|publisher=The Business Journals|access-date=7 July 2020|date=July 7, 2020}}</ref>


== Products ==
== Products ==
[[File:R.I.P. Big Bop Reverb April 2012.jpg|thumb|CB2 in [[Toronto]]]]
[[File:R.I.P. Big Bop Reverb April 2012.jpg|thumb|CB2 in [[Toronto]]]]
Crate & Barrel offers a variety of "[[upmarket]]" housewares, furniture, and related merchandise. These are displayed in the "vignette" style, where items are grouped together as they might appear in the home. The company was an innovator of this style, which has since become more widely used.<ref>[http://www.fool.com/specials/1999/sp990623ipo2.htm fool.com: Crate & Barrel- Companies Fools Wish Were Public (special), June 23, 1999<!-- Bot generated title -->]</ref>
Crate & Barrel offers a variety of "[[upmarket]]" housewares, furniture, and related merchandise. These are displayed in the "vignette" style, where items are grouped together as they might appear in the home. The company was an innovator of this style, which has since become more widely used.<ref>{{Cite web |url=http://www.fool.com/specials/1999/sp990623ipo2.htm |title=fool.com: Crate & Barrel- Companies Fools Wish Were Public (special), June 23, 1999<!-- Bot generated title --> |access-date=October 19, 2007 |archive-url=https://web.archive.org/web/20161109062601/http://www.fool.com/specials/1999/sp990623ipo2.htm |archive-date=November 9, 2016 |url-status=dead |df=mdy-all }}</ref>


== Sister stores ==
== Sister stores ==
Crate & Barrel has two sister stores. CB2 is a home furnishings division geared toward young adults<ref>{{cite news| url=http://cityroom.blogs.nytimes.com/2007/11/05/it-came-from-chicago-and-its-not-puffy/index.html?hp | work=The New York Times | title=It Came From Chicago, and It's Not Puffy | date=November 5, 2007 | accessdate=April 30, 2010}}</ref> created in 2000.<ref name="nyt2003-2">{{cite news | url= https://www.nytimes.com/2003/06/22/business/business-crate-and-barrel-handles-its-offshoot-with-care.html | title= Crate and Barrel Handles Its Offshoot With Care | author= Jo Napolitano | publisher=''[[The New York Times]]'' | date= June 23, 2003 | accessdate=February 5, 2010}}</ref><ref name="reuters1">{{cite news | url= https://www.reuters.com/article/idUSN0530971320071106 | title= Crate and Barrel's CB2 chain takes Manhattan | author= Nicole Maestri | publisher=Reuters | date= November 6, 2007 | accessdate=February 5, 2010 |quote=Crate and Barrel opens its first New York-based CB2 store on Tuesday. It marks the third CB2 store, and is the retailer's first CB2 store outside of Chicago.}}</ref> Crate and Barrel's kids brand [[The Land of Nod (company)|The Land of Nod]], acquired in 2001, plans to close all stores by the end of Spring 2018 and will become Crate&Kids, a kids furnishings, home goods and gifts product offering launching online and in 40 stores starting March 7.<ref>{{cite news| url=http://www.chicagotribune.com/business/ct-biz-land-of-nod-to-be-sold-at-crate-and-barrel-20180220-story.html | work=The Chicago Tribune | title=So long, Land of Nod: Crate & Barrel to launch Crate & Kids | date=February 22, 2018 | accessdate=February 26, 2018}}</ref>
Crate & Barrel has two sister brands. CB2 is a home furnishings division geared toward young adults<ref>{{cite news | url=http://cityroom.blogs.nytimes.com/2007/11/05/it-came-from-chicago-and-its-not-puffy/index.html?hp | work=The New York Times | title=It Came From Chicago, and It's Not Puffy | date=November 5, 2007 | access-date=April 30, 2010 | archive-url=https://web.archive.org/web/20071107094829/http://cityroom.blogs.nytimes.com/2007/11/05/it-came-from-chicago-and-its-not-puffy/index.html?hp | archive-date=November 7, 2007 | url-status=dead }}</ref> created in 2000.<ref name="nyt2003-2">{{cite news | url= https://www.nytimes.com/2003/06/22/business/business-crate-and-barrel-handles-its-offshoot-with-care.html | title= Crate and Barrel Handles Its Offshoot With Care | author= Jo Napolitano | newspaper=[[The New York Times]] | date= June 23, 2003 | access-date=February 5, 2010}}</ref><ref name="reuters1">{{cite news | url= https://www.reuters.com/article/idUSN0530971320071106 | title= Crate and Barrel's CB2 chain takes Manhattan | author= Nicole Maestri | work=Reuters | date= November 6, 2007 | access-date=February 5, 2010 |quote=Crate and Barrel opens its first New York-based CB2 store on Tuesday. It marks the third CB2 store, and is the retailer's first CB2 store outside of Chicago.}}</ref> The brand now has 25 stores across the U.S. and Canada. An additional store was planned to open in Denver in 2018.<ref>{{cite news| url=https://businessden.com/2018/01/08/crate-barrel-sister-brand-open-cherry-creek/| title=Crate & Barrel sister brand to open in Cherry Creek | date=January 8, 2018}}</ref>

Crate & Barrel's kids brand, [[The Land of Nod (company)|The Land of Nod]], acquired in 2001, closed all stores by the end of Spring 2018. On March 7, 2018, Crate & Barrel launched Crate & Kids, a kids furnishings, home goods and gifts product offering launching [[e-commerce|online]] and in 38 stores.<ref>{{cite news |date=February 22, 2018 |title=So long, Land of Nod: Crate & Barrel to launch Crate & Kids |work=The Chicago Tribune |url=https://www.chicagotribune.com/business/ct-biz-land-of-nod-to-be-sold-at-crate-and-barrel-20180220-story.html |access-date=February 26, 2018}}</ref><ref>{{Cite web |title=Crate and Kids Furniture and Toy Stores {{!}} Crate & Barrel |url=https://www.crateandbarrel.com/stores/list-state/kids-furniture-stores |access-date=2022-11-23 |website=Crate&Barrel |language=en}}</ref>

In 2019, Crate & Barrel announced its acquisition of Hudson Grace, a boutique home décor, entertaining and gift brand based in San Francisco and in 10 stores.<ref>{{cite news| url=https://www.bizjournals.com/sanfrancisco/news/2019/06/24/crate-barrel-hudson-grace-furnishings-retail-sf.html | work=San Francisco Business Journals | title=Crate & Barrel buys up S.F.-based home furnishings company | date=June 24, 2019 | access-date=June 24, 2019}}</ref><ref>{{Cite web |title=Hudson Grace Store Locations |url=https://hudsongracesf.com/pages/hudson-grace-store-locations |access-date=2022-11-23 |website=Hudson Grace |language=en}}</ref>


== References ==
== References ==
Line 88: Line 101:


== External links ==
== External links ==
{{Commons category}}
⚫
* [http://www.crateandbarrel.com Official site]
* [http://www.cb2.com CB2 official site]
* {{official website}}
* [http://www.landofnod.com Land Of Nod official site]
* [https://www.crateandbarrel.ca/ Crate & Barrel Canada official site]
* [http://www.crateandbarrel.ca Crate and Barrel Canada official site]
* [https://www.cb2.com/ CB2 official site]
* [https://www.cb2.ca/ CB2 Canada official site]
⚫
* [https://www.crateandbarrel.com/kids/ Crate & Kids (Land Of Nod) official site]
* [https://hudsongracesf.com/ Hudson Grace official site]

{{Authority control}}


{{DEFAULTSORT:Crate And Barrel}}
{{DEFAULTSORT:Crate And Barrel}}
[[Category:American companies established in 1962]]
[[Category:Retail companies established in 1962]]
[[Category:Retail companies established in 1962]]
[[Category:1962 establishments in Illinois]]
[[Category:Home decor retailers]]
[[Category:Home decor retailers]]
[[Category:Retail companies of the United States]]
[[Category:Falabella (retail store)]]
[[Category:Companies based in Chicago]]
[[Category:Furniture retailers of the United States]]
[[Category:Companies based in Northbrook, Illinois]]
[[Category:Companies based in Northbrook, Illinois]]
[[Category:1998 mergers and acquisitions]]
[[Category:American subsidiaries of foreign companies]]
[[Category:Otto family]]

Latest revision as of 18:10, 13 November 2024

Euromarket Designs, Inc.
Crate & Barrel
Company typePrivate; Subsidiary
IndustryRetail
FoundedDecember 7, 1962 (1962-12-07); Chicago, Illinois, U.S.
FoundersGordon Segal
Carole Segal
HeadquartersNorthbrook, Illinois, U.S.
Number of locations
75 Crate & Barrel stores / 12 Crate & Barrel outlets / 31 Crate & Barrel warehouses / 26 CB2 stores / 1 CB2 outlet / 10 Hudson Grace stores (2022)[1]
Area served
Key people
Janet Hayes, CEO (2020–present)[2]
Productshousewares, furniture, and home accessories
RevenueUS$2.5 billion (est.)[3]
OwnerOtto GmbH (1998–present)
Number of employees
7,500
Websitecrateandbarrel.com
Crate & Barrel headquarters
Crate & Barrel store on Beverly Drive in Beverly Hills, California

Euromarket Designs Inc., doing business as Crate & Barrel (stylized as Crate&Barrel), is an international furniture and home décor retail store headquartered in Northbrook, Illinois. They employ 8200 employees across over 100 stores in the United States and Canada, with franchises in Central America, South America, Asia and United Arab Emirates.

History

[edit]

Founding

[edit]

Gordon and Carole Segal opened the first Crate & Barrel store on December 7, 1962,[4] at age 23.[5] The 1,700-square-foot (160 m2) space in part of an old elevator factory[6] was located at 1516 North Wells Street in the then-bohemian Old Town neighborhood of Chicago, Illinois.[7] The inspiration was their honeymoon in the Caribbean, where the Segals saw inexpensive yet tasteful European household products for sale. They became interested in providing functional and aesthetically pleasing products to young couples just starting out. Surprised to see that European manufacturers offered many beautiful and durable products at reasonable prices, they were inspired to start their own store in the United States.[7] The Segals started by recruiting an employee and leasing an abandoned elevator factory on Chicago's Wells Street. They traveled throughout Europe buying directly from glassblowers, ceramicists and factories making French copper pots and simple white bistro dinnerware.[8]

The first store opened in response to a flourishing of world trade in home furnishings due to the early 1960s, round of talks about the General Agreement on Tariffs and Trade. The Segals sought out small European companies that were not represented in America and negotiated direct purchases from these factories that could be sold to the consumer while avoiding a wholesaler's markup. To this day, a majority of Crate & Barrel's products are direct imports from Europe, though Thai, Mexican and Indian glass and textiles can also be found in their stores.

The Segals derived the company name by the materials that they originally used to display items in their Chicago store. A friend suggested they call their company "Barrel and Crate", but Carole thought they should reverse the order of the words.[9] They turned over the crates and barrels that the merchandise came in, let the wood excelsior spill out, and stacked up the china and glass. This helped emphasize their strongest selling point — that their products were direct imports.

In 1966, Segal and the designer Lon Habkirk visited the Design Research store in Cambridge, Massachusetts, which had an "enormous influence" on their retailing approach. Habkirk later remarked, "Eventually we took the whole idea and translated it into a reproducible formula."[7]

Growth

[edit]

In 1968, the Segals opened their second store in the Plaza del Lago shopping center in suburban Wilmette, Illinois, and third in Oak Brook, Illinois in 1971.[6][7] Its first store outside the Chicago area opened in Chestnut Hill, Massachusetts in 1977.[6] In 1979, it opened its second Cambridge, Massachusetts, store in the building designed for the recently closed Design Research, which they had so admired;[7] that store closed in 2009.[10]

By 1985, the chain had grown to 17 stores,[7] and has continued to grow. In March 1995, it opened its first New York location (its 59th location), in Manhattan.[11] After selling a majority stake to German mail order company the Otto Group in 1998,[12] the company had financing to increase its rate of expansion.[13] Otto became the sole owner in 2011.[14] By 2002, it had grown to approximately 100 locations,[15] and over 135 locations by late 2004.[5]

Crate & Barrel's flagship store, located in Chicago on Michigan Avenue in the "Magnificent Mile", closed in January 2018. The building became the world's largest Starbucks coffee roastery and retail space.[16] Today, there are 93 Crate & Barrel Stores in the United States and Canada, including 10 outlets.[17]

In 2019, Crate & Barrel partnered with the Cornerstone Restaurant Group to open The Table at Crate, a full-service restaurant at the Crate & Barrel Oak Brook store in Oakbrook, IL. It also acquired Hudson Grace, a boutique home décor, entertaining and gift brand based in San Francisco. Crate and Barrel plans to grow the Hudson Grace brand through retail expansion into niche markets and an invigorated online presence to engage new and existing customers across channels.[18]

International expansion

[edit]

Crate & Barrel Holdings has 22 stores in Canada, Colombia, Costa Rica, Mexico, Peru, Philippines, Singapore, Taiwan and United Arab Emirates.[19][20] In September 2008, Crate & Barrel opened its first location outside the United States, at Yorkdale Shopping Centre in Toronto, Ontario, Canada.[12] A new two-story 35,000-square-foot (3,300 m2) building, similar to other newly opened stores in the U.S., was constructed. A second Canadian store in Calgary opened in October 2009.[21] A third Canadian store opened in Mississauga, Ontario, on October 28, 2010, at Square One Shopping Centre. Additional stores opened in 2011 in Edmonton, Alberta at Southgate Centre,[22] another in Spring 2012 at Carrefour Laval Shopping Centre in Laval, Quebec, and another in Oakridge Centre mall in Vancouver, British Columbia, in early 2013. Future international expansion in Canada and possibly other countries is also reportedly planned.[23][24]

In the fall of 2009, the company reported plans to open two stores in Dubai in 2010 via a franchise agreement with Al Tayer Group.[25][26]

Crate & Barrel opened its first Asian store in Singapore in January 2013, occupying two floors at Ion Orchard. [27][28]

Crate & Barrel has three stores in Taiwan, one is in Taipei and the other in Taoyuan and Taichung.

Crate & Barrel opened its first store in Peru in 2015, and opened its first store in Colombia in December 2016 in Bogota- Parque La Colina Mall, via a franchise agreement with Falabella (retail store).[29]

In July 2017, Crate & Barrel opened its first store in Central America in Escazú, Costa Rica, inside Avenida Escazú mall.

Management

[edit]

Barbara Turf, first hired in 1968, succeeded Gordon Segal as CEO of the company in May 2008.[12] In November 2008, it was reported that sales for the prior year for the chain were $1.3 billion.[12] Turf retired in 2012. Sascha Bopp was named to replace her.[30] Sascha Bopp departed August 2014. While a replacement was sought, Otto Group asked Segal to return as a consultant.[31]

Doug Diemoz, formerly with competitors Restoration Hardware and Williams Sonoma, became CEO of Crate & Barrel on August 1, 2015.[32] Doug Diemoz departed April 2017. It was announced Neela Montgomery would assume his role.[33]

Neela Montgomery, former member of the executive board with the Otto Group, led the company as CEO until August 2020, ending six-years with the Otto Group.[34]

Janet Hayes became the CEO of Crate & Barrel Holdings on August 1, 2020.[2]

Products

[edit]
CB2 in Toronto

Crate & Barrel offers a variety of "upmarket" housewares, furniture, and related merchandise. These are displayed in the "vignette" style, where items are grouped together as they might appear in the home. The company was an innovator of this style, which has since become more widely used.[35]

Sister stores

[edit]

Crate & Barrel has two sister brands. CB2 is a home furnishings division geared toward young adults[36] created in 2000.[37][38] The brand now has 25 stores across the U.S. and Canada. An additional store was planned to open in Denver in 2018.[39]

Crate & Barrel's kids brand, The Land of Nod, acquired in 2001, closed all stores by the end of Spring 2018. On March 7, 2018, Crate & Barrel launched Crate & Kids, a kids furnishings, home goods and gifts product offering launching online and in 38 stores.[40][41]

In 2019, Crate & Barrel announced its acquisition of Hudson Grace, a boutique home décor, entertaining and gift brand based in San Francisco and in 10 stores.[42][43]

References

[edit]
  1. ^ "Crate & Barrel Stores". Crate & Barrel. Retrieved on November 23, 2022.
  2. ^ a b Chen, I-Chun (July 7, 2020). "Crate & Barrel names ex-Williams-Sonoma president Hayes CEO". Chicago Business Journal. The Business Journals. Retrieved 7 July 2020.
  3. ^ Danziger, Pamela N. (May 3, 2024). "Crate And Barrel Takes A Purposeful Turn As Home Furnishing Demand Drops". Forbes. Forbes. Retrieved May 3, 2024.
  4. ^ Suzanne Slesin (March 2, 1995). "Is New York Ready for Nice?". The New York Times. Retrieved February 5, 2010.
  5. ^ a b "Crate and Barrel opens in Austin". Austin Business Journal. October 28, 2004. Retrieved February 5, 2010.
  6. ^ a b c Matt Valley (June 1, 2001). "The Crate and Barrel Story". Retail Traffic. Archived from the original on November 27, 2010. Retrieved February 5, 2010.
  7. ^ a b c d e f Joseph P. Kahn (November 1, 1985). "On Display: Founder Gordon Segal's sense of selling as theater has made Crate Barrel one of the world's most admired and imitated retailing operations". Inc. Retrieved February 5, 2010.
  8. ^ "Crate & Barrel Dubai, Mall of the Emirates". Malloftheemirates.com. Retrieved 2017-02-27.
  9. ^ "Crate & Barrel: Gordon Segal from How I Built This with Guy Raz". www.stitcher.com. Retrieved 2019-06-29.
  10. ^ Zhu, Peter F. (November 19, 2008). "Crate & Barrel To Close". The Harvard Crimson.
  11. ^ Douglas Martin (March 12, 1995). "Topiaries And Teapots, And a Tide Of Visitors". The New York Times. Retrieved February 5, 2010.
  12. ^ a b c d Jane L. Levere (November 28, 2008). "As Economy Dims, Crate and Barrel Stays Upbeat". The New York Times. Retrieved February 5, 2010.
  13. ^ Mark Albright (February 9, 2008). "Crate and Barrel on its way". St. Petersburg Times. Retrieved February 5, 2010.
  14. ^ Adam Tanner. "Amazon's War On The House Of Otto, Germany's $18 Billion Family". Forbes.com. Retrieved 2017-02-27.
  15. ^ Francis Allen (February 15, 2019). "Home decor Notebook: Soon at U Village: Crate and Barrel". Archived from the original on May 15, 2019. Retrieved May 5, 2019.
  16. ^ Brenner, Julia (15 November 2019). "Former Crate & Barrel Flagship Store Now Open As World's Largest Starbucks". Forbes. Retrieved 5 May 2020.
  17. ^ "Housewares & Furniture Stores By State | Crate and Barrel". Crate&Barrel. Retrieved 2020-04-30.
  18. ^ "Crate & Barrel acquires home decor brand Hudson Grace". Retail Dive. Retrieved 2020-04-30.
  19. ^ "Crate and Barrel (USA) Dubai Franchisee Opens 1st Store - 19 Mar 2010". www.worldfranchiseassociates.com. Retrieved 2022-11-23.
  20. ^ Release, Press. "Majid Al Futtaim opens its first official CB2 store in Dubai". www.zawya.com. Retrieved 2022-11-23.
  21. ^ "Crate & Barrel set to open second Canadian location in Calgary on October 7". National Post. September 4, 2009. Retrieved February 5, 2010. [dead link‍]
  22. ^ "Opening Fall 2011". southgatecentre.com. Retrieved August 30, 2011.
  23. ^ Flavelle, Dana (2007-04-04). "Yorkdale attracts top U.S. retailer". Toronto Star. Retrieved 2008-01-06.
  24. ^ Chicago Business News, Analysis & Articles | Crate & Barrel to expand outside U.S. | Crain's
  25. ^ "Crate and Barrel to Open Middle East Stores". Home Textiles Today. October 4, 2009. Archived from the original on January 25, 2013. Retrieved February 5, 2010.
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