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{{Short description|Approach to the effective management of people in a company}}
{{merge from|Strategic human resource planning|discuss=Talk:Human resource management#Proposal to merge Strategic human resource planning into Human resource management|date=October 2018}}
{{Business administration}}
'''Human resource management''' ('''HRM''' or '''HR''') is the strategic approach to the effective management of people in an organization so that they help the business to gain a competitive advantage. It is designed to maximize [[employee performance management|employee performance]] in service of an employer's strategic objectives.<ref>Johnason, P. (2009). HRM in changing organizational contexts. In D. G.Collings & G. Wood (Eds.), Human resource management: A critical approach (pp. 19-37). London: Routledge.</ref>{{qn|date=June 2017}} HR is primarily concerned with the management of people within organizations, focusing on [[policy|policies]] and on [[system]]s.<ref>Collings, D. G., & Wood, G. (2009). Human resource management: A critical approach. In D. G. Colligs & G. Wood (Eds.), Human resource management: A critical approach (pp. 1-16). London: Routledge.</ref> HR departments are responsible for overseeing [[employee benefits|employee-benefits]] design, employee [[recruitment]], [[training and development]], [[performance appraisal]], and [[Reward management]] (e.g., managing pay and benefit systems).<ref>Paauwe, J., & Boon, C. (2009). Strategic HRM: A critical review. In D. G. Collings, G. Wood (Eds.) & M.A. Reid, Human resource management: A critical approach (pp. 38-54). London: Routledge.</ref> HR also concerns itself with [[organizational change]] and [[industrial relations]], that is, the balancing of organizational practices with requirements arising from collective bargaining and from governmental laws.<ref>Klerck, G. (2009). "Industrial relations and human resource management". In D. G. Collings & G. Wood (Eds.), ''Human resource management: A critical approach'' (pp. 238-259). London: Routledge.</ref>{{qn|date=June 2017}}
'''Human resource management''' ('''HRM''') is the strategic and coherent approach to the effective and efficient management of people in a company or organization such that they help their business gain a [[competitive advantage]]. It is designed to maximize [[employee performance management|employee performance]] in service of an employer's strategic objectives.<ref>Johnason, P. (2009). HRM in changing organizational contexts. In D. G.Collings & G. Wood (Eds.), Human resource management: A critical approach (pp. 19-37). London: Routledge.</ref>{{request quotation|date=June 2017}} Human resource management is primarily concerned with the management of people within organizations, focusing on [[policy|policies]] and [[system]]s.<ref>Collings, D. G., & Wood, G. (2009). Human resource management: A critical approach. In D. G. Colligs & G. Wood (Eds.), Human resource management: A critical approach (pp. 1-16). London: Routledge.</ref> HR departments are responsible for overseeing [[employee benefits|employee-benefits]] design, employee [[recruitment]], [[training and development]], [[performance appraisal]], and [[reward management]], such as managing [[Wage|pay]] and employee benefits systems.<ref>Paauwe, J., & Boon, C. (2009). Strategic HRM: A critical review. In D. G. Collings, G. Wood (Eds.) & M.A. Reid, Human resource management: A critical approach (pp. 38-54). London: Routledge.</ref> HR also concerns itself with [[organizational change]] and [[industrial relations]], or the balancing of organizational practices with requirements arising from [[collective bargaining]] and governmental [[law]]s.<ref>{{cite web | url=https://courses.lumenlearning.com/wm-introductiontobusiness/chapter/human-resource-management/ | title=Human Resource Management &#124; Introduction to Business }}</ref>


[[Human resources]]' overall purpose is to ensure that the organization is able to achieve success through people.<ref>{{Cite book|title=Armstrong's handbook of human resource management practice|last=1928-|first=Armstrong, Michael|date=2009|publisher=Kogan Page|others=Armstrong, Michael, 1928-|isbn=9780749457389|edition= Eleventh |location=London|oclc=435643771}}</ref> HR professionals manage the [[human capital]] of an organization and focus on implementing policies and processes. They can specialize in recruiting, training, employee-relations or benefits, recruiting specialists, find, and hire top talent. Training and development professionals ensure that employees are trained and have continuous development. This is done through training programs, performance evaluations, and reward programs. Employee relations deals with concerns of employees when policies are broken, such as in cases involving harassment or discrimination. Employee benefits' role includes developing compensation structures, family-leave programs, discounts and other benefits that employees can get. On the other side of the field are human resources generalists or [[business partner]]s. These human-resources professionals could work in all areas or be labor-relations representatives working with [[labor union|unionized]] employees.
The overall purpose of [[human resources]] (HR) is to ensure that the organization can achieve success through people.<ref>{{Cite book|title=Armstrong's handbook of human resource management practice|author=Armstrong, Michael|date=2009|publisher=Kogan Page|others=Armstrong, Michael, 1928-|isbn=9780749457389|edition= Eleventh |location=London|oclc=435643771}}</ref> HR professionals manage the [[human capital]] of an organization and focus on implementing policies and processes. They can specialize in finding, recruiting, selecting, training, and developing employees, as well as maintaining employee relations or benefits. Training and development professionals ensure that employees are trained and have continuous development. This is done through training programs, performance evaluations, and reward programs. Employee relations deals with the concerns of employees when policies are broken, such as in cases involving harassment or discrimination. Managing employee benefits includes developing compensation structures, [[parental leave]] programs, discounts, and other benefits. On the other side of the field are HR generalists or [[business partner]]s. These HR professionals could work in all areas or be [[Industrial relations|labour relations]] representatives working with [[labor union|unionized]] employees.


HR is a product of the [[human relations movement]] of the early 20th century when researchers began documenting ways of creating [[business value]] through the [[strategic management]] of the workforce.{{citation needed|date=June 2017}} It was initially dominated by transactional work, such as [[payroll]] and [[employee benefits|benefits]] administration, but due to [[globalization]], company consolidation, technological advances, and further research, HR {{as of|2015|lc=on}} focuses on strategic initiatives like [[mergers and acquisitions]], [[talent management]], [[succession planning]], [[industrial relations|industrial]] and [[labor relations]], and [[multiculturalism|diversity]] and [[Inclusion (value and practice)|inclusion]]. In the {{as of|2015|alt= current}} global work environment, most companies focus on lowering [[employee turnover]] and on retaining the talent and knowledge held by their workforce.{{citation needed|date=August 2015}} New hiring not only entails a high cost but also increases the risk of a newcomer not being able to replace the person who worked in a position before. HR departments strive to offer benefits that will appeal to workers, thus reducing the risk of losing employee commitment and [[psychological ownership]].
HR is a product of the [[human relations movement]] of the early 20th century when researchers began documenting ways of creating [[business value]] through the [[strategic management]] of the workforce.<ref>{{Cite journal|last=Obedgiu|first=Vincent|date=2017-01-01|title=Human resource management, historical perspectives, evolution and professional development|url=https://doi.org/10.1108/JMD-12-2016-0267|journal=Journal of Management Development|volume=36|issue=8|pages=986–990|doi=10.1108/JMD-12-2016-0267|issn=0262-1711}}</ref> It was initially dominated by transactional work, such as [[payroll]] and [[employee benefits|benefits]] administration, but due to [[globalization]], company consolidation, technological advances, and further research, HR {{as of|2015|lc=on}} focuses on strategic initiatives like [[mergers and acquisitions]], [[talent management]], [[succession planning]], [[industrial relations|industrial]] and [[labor relations]], and [[multiculturalism|diversity]] and [[Inclusion (value and practice)|inclusion]]. In the {{as of|2015|alt= current}} global work environment, most companies focus on lowering [[employee turnover]] and on [[Employee retention|retaining]] the talent and knowledge held by their workforce.<ref>{{Cite web |title=Employee retention: 10 strategies for retaining top talent |url=https://www.cio.com/article/251060/employee-retention-10-strategies-for-retaining-top-talent.html |access-date=2024-05-29 |website=CIO |language=en}}</ref> New hiring not only entails a high cost but also increases the risk of a new employee not being able to replace the position of the previous employee adequately. HR departments strive to offer benefits that appeal to workers, thus reducing the risk of losing employee commitment and [[psychological ownership]].


== History ==
== History ==


===Antecedent theoretical developments===
===Precedent theoretical developments===
The Human Resources field began to take shape in 18th century Europe. It built on a simple idea by [[Robert Owen]] (1771-1858) and [[Charles Babbage]] (1791-1871) during the [[industrial revolution]]. These men concluded that people were crucial to the success of an [[organization]]. They expressed the thought that the well-being of employees led to perfect work; without healthy workers, the organization would not survive.<ref>{{cite book |last= Griffin |first= Ricky |title= Principles of Management}}</ref>{{qn|date=October 2017}}
The human resources field began to take shape in 19th century Europe. It is built on a simple idea by [[Robert Owen]] (1771–1858) and [[Charles Babbage]] (1791–1871) during the [[Industrial Revolution]]. These men concluded that people were crucial to the success of an [[organization]]. They expressed the thought that well-being of employees led to perfect work; without healthy workers, the organization would not survive.<ref>{{cite book |last= Griffin |first= Ricky |title= Principles of Management}}</ref>{{request quotation|date=October 2017}}


HR emerged as a specific field in the early 20th century, influenced by [[Frederick Winslow Taylor]] (1856–1915). Taylor explored what he termed "[[scientific management]]" (sometimes referred to as "Taylorism"), striving to improve economic efficiency in manufacturing jobs. He eventually focused on one of the principal inputs into the manufacturing process—labor—sparking inquiry{{by whom|date=October 2017}} into workforce productivity.<ref>{{cite book |last = Merkle |first = Judith A. |title = Management and Ideology |url = https://books.google.com/?id=HtO8n7PA_E4C&pg=PA1 |publisher = University of California Press |isbn = 978-0-520-03737-3|date = 1980-01-01 }}
HR emerged as a specific field in the early 20th century, influenced by [[Frederick Winslow Taylor]] (1856–1915). Taylor explored what he termed "[[scientific management]]" (sometimes referred to as "Taylorism"), striving to improve economic efficiency in manufacturing jobs. He eventually focused on one of the principal inputs into the manufacturing process—labor—sparking inquiry into workforce productivity.<ref>{{cite book |last = Merkle |first = Judith A. |title = Management and Ideology |url = https://archive.org/details/managementideolo0000merk |url-access = registration |page = [https://archive.org/details/managementideolo0000merk/page/1 1] |publisher = University of California Press |isbn = 978-0-520-03737-3|date = 1980-01-01 }}
</ref>
</ref>


Meanwhile, in England, [[Charles Samuel Myers|C S Myers]], inspired by unexpected problems among soldiers which had alarmed generals and politicians in the First World War of 1914-1918, co-founded the National Institute of Industrial Psychology (NIIP) in 1921.<ref>Mark O'Sullivan, 2014, ''What Works at Work'', The Starbank Press, Bath, page 3.</ref> In doing so, he set seeds for the [[human relations movement]]. This movement, on both sides of the Atlantic, built on the research of [[Elton Mayo]] (1880-1949) and others to document through the [[Hawthorne studies]] (1924–1932) and other studies how stimuli, unrelated to financial compensation and working conditions, could yield more productive workers.<ref>
Meanwhile, in London C S Myers inspired by unexpected problems among soldiers who alarmed generals and politicians. During First World War 1914–1918, co-founded the National Institute of Industrial Psychology (NIIP) in 1921.<ref>Mark O'Sullivan, 2014, ''What Works at Work'', The Starbank Press, Bath, page 3.</ref> He set seeds for the [[human relations movement]], this movement, on both sides of the Atlantic, built on the research of [[Elton Mayo]] (1880–1949) and others to document through the [[Hawthorne studies]] (1924–1932) and other studies how stimuli, unrelated to financial compensation and working conditions, could yield more productive workers.<ref>{{cite web
{{cite web
|url= http://xa.yimg.com/kq/groups/30802428/1886432542/name/elton+mayo+%2B+studiu+de+caz.pdf
|url= http://xa.yimg.com/kq/groups/30802428/1886432542/name/elton+mayo+%2B+studiu+de+caz.pdf
|title= Hawthorne and the Western Electric Company
|title= Hawthorne and the Western Electric Company
|last= Mayo
|last= Mayo
|first= Elton
|first= Elton
|year= 1945
|year= 1945
|publisher= Harvard Business School
|publisher= Harvard Business School
|accessdate= 28 December 2011
|access-date= 28 December 2011
|archive-date= 6 January 2012
}}
|archive-url= https://web.archive.org/web/20120106052538/http://xa.yimg.com/kq/groups/30802428/1886432542/name/elton+mayo+++studiu+de+caz.pdf
</ref>
|url-status= dead
}}</ref>
Work by [[Abraham Maslow]] (1908–1970), [[Kurt Lewin]] (1890–1947), [[Max Weber]] (1864–1920), [[Frederick Herzberg]] (1923–2000), and [[David McClelland]] (1917–1998), forming the basis for studies in [[industrial and organizational psychology]], [[organizational behavior]] and [[organizational theory]], was interpreted{{by whom|date=October 2017}} in such a way as to further claims{{when|date=October 2017}} of legitimacy for an applied discipline.
Work by [[Abraham Maslow]] (1908–1970), [[Kurt Lewin]] (1890–1947), [[Max Weber]] (1864–1920), [[Frederick Herzberg]] (1923–2000), and [[David McClelland]] (1917–1998), forming the basis for studies in [[industrial and organizational psychology]], [[organizational behavior]] and [[organizational theory]], was interpreted{{by whom|date=October 2017}} in such a way as to further claims{{when|date=October 2017}} of legitimacy for an applied discipline.


===Birth and development of the discipline===
===Birth and development of the discipline===
By the time enough theoretical evidence existed to make a [[business case]] for strategic workforce management, changes in the [[commerce|business landscape]] la [[Andrew Carnegie]], [[John D. Rockefeller|John Rockefeller]]) and in public policy (à la [[Sidney Webb|Sidney]] and [[Beatrice Webb]], [[Franklin D. Roosevelt]] and the [[New Deal]]) had transformed the employer-employee relationship, and the discipline became formalized as "[[industrial relations|industrial]] and [[labor relations]]". In 1913 one of the oldest known [[list of human resource management associations|professional HR associations]]—the [[Chartered Institute of Personnel and Development]] (CIPD)—started in England as the Welfare Workers' Association; it changed its name a decade later to the Institute of Industrial Welfare Workers, and again the next decade to Institute of Labour Management before settling upon its current name in 2000.<ref>{{cite web |url= http://www.cipd.co.uk/hr-resources/factsheets/history-hr-cipd.aspx# |publisher= Chartered Institute of Personnel and Development |accessdate= 2016-07-19 |title= History of HR and the CIPD}}</ref> Likewise in the United States, the world's first institution of higher education dedicated to workplace studies—the [[Cornell University School of Industrial and Labor Relations|School of Industrial and Labor Relations]]—formed at [[Cornell University]] in 1945.<ref name="ILR">{{cite web |title = About Cornell ILR |url= http://www.ilr.cornell.edu/about/ | date= | website= | publisher= [[Cornell University School of Industrial and Labor Relations]] | accessdate= 2010-01-29}}</ref> In 1948 what would later become the largest professional HR association—the [[Society for Human Resource Management]] (SHRM)—formed as the American Society for Personnel Administration (ASPA).<ref name="SHRM">{{cite web|url=http://www.shrm.org/about/ |publisher=Society for Human Resource Management |accessdate=22 December 2011 |title=About SHRM |deadurl=yes |archiveurl=https://web.archive.org/web/20090116112745/http://shrm.org/about/ |archivedate=16 January 2009 |df= }}</ref>
By the time there was enough theoretical evidence to make a [[business case]] for strategic workforce management, changes in the [[commerce|business landscape]]—à la [[Andrew Carnegie]] (1835–1919) and [[John D. Rockefeller|John Rockefeller]] (1839–1937)—and in public policy—à la [[Sidney Webb|Sidney]] (1859–1947) and [[Beatrice Webb]] (1858–1943), [[Franklin D. Roosevelt]] and the [[New Deal]] of 1933 to 1939—had transformed employer-employee relationships, and the HRM discipline became formalized as "[[industrial relations|industrial]] and [[labor relations]]". In 1913 one of the oldest known [[list of human resource management associations|professional HR associations]]—the [[Chartered Institute of Personnel and Development]] (CIPD)—started in England as the Welfare Workers' Association; it changed its name a decade later to the Institute of Industrial Welfare Workers, and again the next decade to Institute of Labour Management before settling upon its current name in 2000.<ref>{{cite web | url= http://www.cipd.co.uk/hr-resources/factsheets/history-hr-cipd.aspx | publisher= Chartered Institute of Personnel and Development | access-date= 2016-07-19 | title= History of HR and the CIPD | archive-date= 2016-07-15 | archive-url= https://web.archive.org/web/20160715093051/http://www.cipd.co.uk/hr-resources/factsheets/history-hr-cipd.aspx | url-status= dead }}</ref> From 1918 the early [[Soviet]] state institutions began to implement a distinct [[ideology|ideological]] HRM focus<ref>
{{cite book
| last1 = Itani
| first1 = Sami
| title = The Ideological Evolution of Human Resource Management: A Critical Look into HRM Research and Practices
| url = https://books.google.com/books?id=tE80DwAAQBAJ
| series = Critical Management Studies Book Set (2016-2019)
| date = 22 September 2017
| location = Bingley, Yorkshire
| publisher = Emerald Group Publishing
| publication-date = 2017
| isbn = 9781787433908
| access-date = 3 April 2021
}}
</ref>
alongside technical management—first in the [[Red Army]] (through [[political commissar]]s alongside military officers), later (from 1933) in work sites more generally (through [[partorg]] posts alongside conventional managers).<ref>
{{cite book
| last1 = Ardichvili
| first1 = Alexandre
| last2 = Zavyalova
| first2 = Elena K.
| chapter = HRD in the Former Soviet Union (1917-1990)
| title = Human Resource Development in the Russian Federation
| url = https://books.google.com/books?id=IPQjCQAAQBAJ
| series = Routledge Studies in Human Resource Development
| date = 8 May 2015
| location = New York
| publisher = Routledge
| publication-date = 2015
| page = 43
| isbn = 9781317815846
| access-date = 3 April 2021
| quote = [...] features of personnel management that were typical for the socialist Soviet Union [...]: Ideologization of all definitions, regulations, concepts, and explanations; linking the fundamental principles of personnel management with the classical works of the Marxist-Leninist theory as well as the obligatory references to the Communist Party documents of various levels [...]; and administrative and even criminal liability for non-working, enshrined as a separate item in the constitution of the USSR.
}}
</ref>

In 1920, James R. Angell delivered an address to a conference on personnel research in Washington detailing the need for personnel research. This preceded and led to the organization of the Personnel Research Federation. In 1922 the first volume of ''The Journal of Personnel Research'' was published, a joint initiative between the National Research Council and the Engineering Foundation.<ref>{{Cite web |url=https://www.workforce.com/files/Reasons-and-Plans-for-Personnel-Research-James-R-Angell.pdf |title=Archived copy |access-date=2020-10-05 |archive-date=2021-01-19 |archive-url=https://web.archive.org/web/20210119145405/https://www.workforce.com/files/Reasons-and-Plans-for-Personnel-Research-James-R-Angell.pdf |url-status=dead }}</ref> Likewise in the United States, the world's first institution of higher education dedicated to workplace studies—the [[Cornell University School of Industrial and Labor Relations|School of Industrial and Labor Relations]]—formed at [[Cornell University]] in 1945.<ref name="ILR">{{cite web | title = About Cornell ILR | url= http://www.ilr.cornell.edu/about/ | publisher = [[Cornell University School of Industrial and Labor Relations]] | access-date = 2010-01-29}}</ref> In 1948 what would later become the largest professional HR association—the [[Society for Human Resource Management]] (SHRM)—formed as the American Society for Personnel Administration (ASPA).<ref name="SHRM">{{cite web|url= http://www.shrm.org/about/ |publisher= Society for Human Resource Management |access-date= 22 December 2011 |title= About SHRM |url-status= dead |archive-url= https://web.archive.org/web/20090116112745/http://shrm.org/about/ |archive-date= 16 January 2009 }}</ref>


In the Soviet Union, meanwhile, [[Joseph Stalin|Stalin]]'s use of patronage exercised through the "HR Department" equivalent in the [[Communist Party of the Soviet Union|Bolshevik Party]], its [[Orgburo]], demonstrated the effectiveness and influence of human-resource policies and practices,<ref>
In the Soviet Union, [[Joseph Stalin|Stalin]]'s use of patronage exercised through the "HR Department" equivalent in the [[Communist Party of the Soviet Union|Bolshevik Party]], its [[Orgburo]], demonstrated the effectiveness and influence of human-resource policies and practices,<ref>
{{cite book
{{cite book
| last1 = Hale
| last1 = Hale
Line 41: Line 79:
| page = 49
| page = 49
| isbn = 9781107073517
| isbn = 9781107073517
| accessdate = 2015-08-24
| access-date = 2015-08-24
| quote = Not seen as having the right stuff for high-profile posts such as the one held by Trotsky, Stalin thus occupied a series of relatively low-level positions in the Communist leadership after the revolution. One of these, which he acquired in 1919, was the de facto head of the Communist Party's Organizational Bureau (Orgburo), seen then as a technical body in much the same way a human resources department is seen in a modern institution. [...] Stalin's genius was to recognize that [...] this was precisely the position to occupy. Using his position to influence who was appointed to lower-level party posts, each relatively unimportant in its own right, Stalin systematically advanced people he believed would support him in the future, thereby constructing a large network of political clients within the party and the state which it dominated. [...] This patronalistic mechanism constituted what Robert V. Daniels later called the great 'circular flow of power' that essentially decided Communist Party leadership disputes and solved succession crises from Stalin straight through to Gorbachev. The power to influence lower-level appointments was concentrated, though still largely seen as a technical matter, with the creation of the post of general secretary in 1922, a post-Stalin was in a perfect position to occupy, and he did.
| quote = Not seen as having the right stuff for high-profile posts such as the one held by Trotsky, Stalin thus occupied a series of relatively low-level positions in the Communist leadership after the revolution. One of these, which he acquired in 1919, was the de facto head of the Communist Party's Organizational Bureau (Orgburo), seen then as a technical body in much the same way a human resources department is seen in a modern institution. [...] Stalin's genius was to recognize that [...] this was precisely the position to occupy. Using his position to influence who was appointed to lower-level party posts, each relatively unimportant in its own right, Stalin systematically advanced people he believed would support him in the future, thereby constructing a large network of political clients within the party and the state which it dominated. [...] This patronalistic mechanism constituted what Robert V. Daniels later called the great 'circular flow of power' that essentially decided Communist Party leadership disputes and solved succession crises from Stalin straight through to Gorbachev. The power to influence lower-level appointments was concentrated, though still largely seen as a technical matter, with the creation of the post of general secretary in 1922, a post-Stalin was in a perfect position to occupy, and he did.
}}
}}
Line 54: Line 92:
| page = 451
| page = 451
| isbn = 9781401070960
| isbn = 9781401070960
| accessdate = 2015-08-24
| access-date = 2015-08-24
| quote = The Secretariat personified the Stalinist system. [...] It runs the day-to-day affairs of the State as well as the Party. Can you imagine that huge body of bureaucratic anachronism, which was also responsible for the selection and promotion of 'cadres'? The model invented by Stalin to consolidate his power existed up to contemporary time. [...] Stalin had both the time and the ability to shape human resources to his own ends, teaching secrecy, brutality and duplicity.
| quote = The Secretariat personified the Stalinist system. [...] It runs the day-to-day affairs of the State as well as the Party. Can you imagine that huge body of bureaucratic anachronism, which was also responsible for the selection and promotion of 'cadres'? The model invented by Stalin to consolidate his power existed up to contemporary time. [...] Stalin had both the time and the ability to shape human resources to his own ends, teaching secrecy, brutality and duplicity.
}}
}}
</ref>
</ref>
and Stalin himself acknowledged the importance of the human resource, such as in his mass deployment of it in the [[Gulag]] system.<ref>
and Stalin himself acknowledged the importance of the human resource,<ref>
Quoted in: {{cite book
Quoted in: {{cite book
| last1 = Stalin
| last1 = Stalin
| first1 = Joseph
| first1 = Joseph
| author-link1 = Joseph Stalin
| author-link1 = Joseph Stalin
| year = 1936
| year = 1936
| title = Против фашистского мракобесия и демагогии
| title = Против фашистского мракобесия и демагогии
|trans-title=Against Fascist Obscurantism and Demagoguery
|trans-title=Against Fascist Obscurantism and Demagoguery
Line 71: Line 109:
| page = 81
| page = 81
| isbn = 9785446087181
| isbn = 9785446087181
| accessdate = 2015-08-24
| access-date = 2015-08-24
| quote = Надо, наконец, понять, что из всех ценных капиталов, имеющихся в мире, самым ценным и самым решающим капиталом являются люди, кадры. [Finally, one must understand that of all the valued forms of capital existing in the world, the most precious and the most decisive capital is people, cadres.]
| quote = Надо, наконец, понять, что из всех ценных капиталов, имеющихся в мире, самым ценным и самым решающим капиталом являются люди, кадры. [Finally, one must understand that of all the valuable forms of capital existing in the world, the most precious and the most decisive capital is people, cadres.]
}}
}}
</ref>
</ref>
exemplified in his mass deployment of it, as in the [[Five-year plans of the Soviet Union|five-year plans]] and in the [[Gulag]] system.


During the latter half of the 20th century,{{where|date=April 2021}} [[labor union|union]] membership declined significantly,<ref>
During the latter half of the 20th century, [[labor union|union]] membership declined significantly, while workforce management continued to expand its influence within organizations.{{citation needed|date=July 2016}} In the US, the phrase "industrial and labor relations" came into use to refer specifically to issues concerning [[Collective bargaining|collective representation]], and many{{quantify|date=July 2016}} companies began referring to the proto-HR profession as "personnel administration".{{citation needed|date=July 2015}} Many current HR practices originated with the needs of companies in the 1950s to develop and retain talent.<ref>
Compare:
{{Cite journal
{{cite book
| last = Cappelli | first = Peter
| last1 = Belous
| title = Why We Love to Hate HR … and What HR Can Do About It
| first1 = Richard S.
| url = https://hbr.org/2015/07/why-we-love-to-hate-hr-and-what-hr-can-do-about-it
| title = Union Membership Trends: The Implications for Economic Policy and Labor Legislation
| journal = [[Harvard Business Review]] | issue = July–August 2015
| year = 1986
| accessdate = 25 July 2015
| url = https://books.google.com/books?id=2RFYAAAAYAAJ
| date = July 2015
| issue = Issues 86-107 of Report (Library of Congress. Congressional Research Service)
| publisher = Congressional Research Service, Library of Congress
| publication-date = 1986
| page = 27
| access-date = 3 April 2021
| quote = Given the 'continued union membership decline' case vs. the 'rebound in union membership' case, which one is currently the 'general wisdom' within the community of labor-management analysts?
}}
</ref>
while workforce-management specialists continued to expand their influence within organizations.{{citation needed|date=July 2016}} In US, the phrase "industrial and labor relations" came into use to refer specifically to issues concerning [[Collective bargaining|collective representation]], and many{{quantify|date= July 2016}} companies began referring to the proto-HR profession as "personnel administration".{{citation needed|date=July 2015}}<ref>
Compare [https://books.google.com/ngrams/graph?content=human+resource+management%2Cpersonnel+management%2Cindustrial+and+labor+relations%2Cpersonnel+administration&year_start=1900&year_end=2019&corpus=28&smoothing=3 Graphed frequencies of HR jargon in American English].
</ref>
Many current HR practices originated with the needs of companies in the 1950s to develop and [[Employee retention|retain]] talent.<ref>
{{Cite journal | last = Cappelli | first = Peter | title = Why We Love to Hate HR ... and What HR Can Do About It | url = https://hbr.org/2015/07/why-we-love-to-hate-hr-and-what-hr-can-do-about-it | journal = [[Harvard Business Review]] | issue = July–August 2015 | access-date = 25 July 2015 | date = July 2015 | quote = [...] after World War II, U.S. industry suffered a talent shortage unlike anything since. [...] In that [...] void, modern HR was born, ushering in practices such as coaching, developmental assignments, job rotation, 360-degree feedback, assessment centers, high-potential tracks, and succession plans. They sound routine now, but they were revolutionary then. And they arose from an urgent need to develop and retain talent in the 1950s.
}}
}}
</ref>
</ref>


In the late 20th century, advances in transportation and communications greatly facilitated workforce mobility and collaboration. Corporations began viewing employees as assets. "Human resources management" consequently,{{citation needed|date= July 2016}} became the dominant term for the function—the ASPA even changing its name to the Society for Human Resource Management (SHRM) in 1998.<ref name="SHRM"/>
In the late 20th century, advances in transportation and communications greatly facilitated workforce mobility and [[collaboration]]. Corporations began viewing employees as assets. "Human resources management" consequently,{{citation needed|date= July 2016}} became the dominant term for the function—the ASPA even changing its name to the Society for Human Resource Management (SHRM) in 1998.<ref name="SHRM"/>


"[[Human capital]] management" (HCM<ref>
"[[Human capital]] management" (HCM<ref>
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| quote = Human capital management (HCM) has been described as 'a paradigm shift' from the traditional approach to human resource management (Kearns, 2005b) [...].
| quote = Human capital management (HCM) has been described as 'a paradigm shift' from the traditional approach to human resource management (Kearns, 2005b) [...].
}}
}}
</ref>) is sometimes used synonymously with "HR", although "human capital" typically refers to a narrower view of human resources; i.e. the knowledge the individuals embody and can contribute to an organization. Other terms sometimes used to describe the HRM field include "organizational management", "manpower management", "talent management", "'''personnel management'''", "workforce management", and simply "people management".
</ref>)
is sometimes used{{by whom|date=July 2016}} synonymously with "HR", although "human capital" typically refers to a more narrow view of human resources; i.e., the knowledge the individuals embody and can contribute to an organization. Likewise, other terms sometimes used to describe the field include "organizational management", "manpower management", "talent management", "personnel management", and simply "people management".


===In popular media===
===In popular media===
Several popular media productions have depicted human resource management in operation. On the U.S. television series of ''[[The Office (U.S. TV series)|The Office]]'', HR representative [[Toby Flenderson]] is sometimes seen{{by whom|date=October 2018}} as a nag because he constantly reminds coworkers of company policies and government regulations.<ref>
Several popular media productions have depicted human resource management in operation. The U.S. television series ''[[The Office (American TV series)|The Office]]'', HR representative [[Toby Flenderson]] is sometimes portrayed as a nag because he constantly reminds coworkers of company policies and government regulations.<ref>
{{cite web
{{cite web
|url= http://www.hrexecutive.com/HRE/story.jsp?storyId=266686219
|url= http://www.hrexecutive.com/HRE/story.jsp?storyId=266686219
|title= HR's Take on The Office
|title= HR's Take on The Office
|last= O'Brien |first= Michael |date=October 8, 2009
|last= O'Brien |first= Michael |date=October 8, 2009
|archivedate= 18 December 2011
|publisher= Human Resource Executive Online
|publisher= Human Resource Executive Online
|accessdate= 28 December 2011
|access-date= 28 December 2011
}}
|archiveurl= http://webcache.googleusercontent.com/search?q=cache:sNpW3rbapH0J:www.hrexecutive.com/HRE/story.jsp%3FstoryId%3D266686219+&cd=1&hl=en&ct=clnk&gl=us&client=firefox-a
}}
{{dead link|date=October 2018}}</ref>
{{dead link|date=October 2018}}</ref>
Long-running American comic strip ''[[Dilbert]]'' frequently portrays sadistic [[human resource policies|HR policies]] through the character [[Catbert]], the "evil director of human resources".<ref>
Long-running American comic strip ''[[Dilbert]]'' frequently portrays sadistic [[human resource policies|HR policies]] through the character [[Catbert]], the "evil director of human resources".<ref>
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|date= August 30, 2007
|date= August 30, 2007
|publisher= Personnel Today
|publisher= Personnel Today
|accessdate= 28 December 2011
|access-date= 28 December 2011
|archive-url= https://web.archive.org/web/20091217143659/http://www.personneltoday.com/blogs/human-resources-guru/2007/08/catbert-shows-tougher-side-to-human-resources.html
|archive-url= https://web.archive.org/web/20091217143659/http://www.personneltoday.com/blogs/human-resources-guru/2007/08/catbert-shows-tougher-side-to-human-resources.html
|archive-date= 17 December 2009
|archive-date= 17 December 2009
|dead-url= yes
|url-status= dead
|df= dmy-all
|df= dmy-all
}}
}}
</ref> An HR manager is the title character in the 2010 Israeli film ''[[The Human Resources Manager]]'', while an HR intern is the protagonist in 1999 French film ''[[Human Resources (film)|Ressources humaines]]''. The main character in the BBC sitcom ''[[Dinnerladies (TV series)|dinnerladies]]'', Philippa, is an HR manager. The protagonist of the Mexican [[telenovela]] ''[[Mañana es para siempre]]'' is a director of human resources. ''[[Up in the Air (2009 film)|Up In the Air]]'' is centered on corporate "downsizer" Ryan Bingham (George Clooney) and his travels. As the film progresses, HR is portrayed as a data-driven function that deals with people as [[human resource metrics]], which can lead to absurd outcomes for real people.
</ref>
An HR manager is the title character in the 2010 Israeli film ''[[The Human Resources Manager]]'', while an HR intern is the protagonist in 1999 French film ''[[Human Resources (film)|Ressources humaines]]''. The main character in the BBC sitcom ''[[dinnerladies]]'', Philippa, is an HR manager. The protagonist of the Mexican [[telenovela]] ''[[Mañana Es Para Siempre]]'' is a director of human resources.


== Practice ==
== Practice ==


=== Business function ===
=== Business function ===
[[Dave Ulrich]] lists the functions of HR as: aligning HR and business strategy, re-engineering organization processes, listening and responding to employees, and managing transformation and change.<ref>{{cite book |last=Ulrich |first=Dave |year=1996 |title=Human Resource Champions. The next agenda for adding value and delivering results |edition= |publisher=Harvard Business School Press |location=Boston, Mass. |isbn=978-0-87584-719-1 |oclc=34704904 }}</ref>
[[Dave Ulrich]] lists the function of [[human resources]] as:<ref>{{cite book |last= Ulrich |first= Dave |year= 1996 |title= Human Resource Champions. The next agenda for adding value and delivering results |publisher= Harvard Business School Press |location= Boston, Mass. |isbn= 978-0-87584-719-1 |oclc= 34704904 |url= https://archive.org/details/humanresourcecha00ulri }}</ref>


* Aligning human resource strategy and [[human resource metrics]] with business strategy
At the macro-level, HR is in charge of overseeing organizational [[leadership]] and [[organizational culture|culture]]. HR also ensures compliance with [[Labour law|employment and labor laws]], which differ by geography, and often oversees health, safety, and security. Based on the geographic location, there are various legislations in place. There are several federal laws that are crucial for HR manager's to be familiar with in order to protect not only the company but also the employees. Important federal laws and regulations HR should know are, [[The Fair Labor Standards Act]] includes establishing a minimum wage and protecting the right for certain workers to earn overtime. The [[Federal Civil Rights Law]] protects against [[discrimination]] and making any hiring or firing decision based on race, age, sex, gender, etc. The [[Family and Medical Leave Act]] gives eligible employees up to twelve weeks of unpaid leave for family and medical reasons. As an HR Manager, making sure the company is compliant to all the laws and regulations is an important portion of the field and will protect the company from any sort of 'legal liability'.<ref>{{cite web |last1=Davis |first1=Robert |last2=Carnovalis |first2=Michael |title=The HR Function's Compliance Role |url=https://www.corporatecomplianceinsights.com/hr-function-compliance-role/ |website=Corporate Compliance Insights|date=2018-05-13 }}</ref> In circumstances where employees desire and are legally authorized to hold a [[collective agreement|collective bargaining agreement]], HR will typically also serve as the company's primary liaison with the employee's representatives (usually a [[Trade union|labor union]]). Consequently, HR, usually through representatives, engages in [[lobbying]] efforts with governmental agencies (e.g., in the United States, the [[United States Department of Labor]] and the [[National Labor Relations Board]]) to further its priorities.
* Re-engineering organization processes
* Listening and responding to employees, and managing transformation and change.


At the macro level, HR is in charge of overseeing organizational [[leadership]] and [[organizational culture|culture]]. HR also ensures compliance with [[Labour law|employment and labor laws]] and often oversees employee health, safety, and security. Labor laws may vary from one jurisdiction to the next. In a workplace administered by the federal government, HR managers may need to be familiar with certain crucial federal laws, in order to protect both their company and its employees. In the United States of America, important federal laws and regulations include:
Human Resource Management has four basic functions: staffing, training and development, motivation and maintenance. Staffing is the recruitment and selection of potential employees, done through interviewing, applications, networking, etc. There are two main factors to staffing which are attracting talented recruitments and hiring resources. HR Managers must create detail [[recruitment strategies]] and have a [[plan of action]] to put forward when looking for recruitments. Next, putting the strategies into place is [[hiring resources]], which can be done by extending out to find the best possible recruitments for the team. Recruiting is very competitive since all companies want nothing but the best candidates,<ref name="sumhr.com">cite web |last1=Ghodke |first1=Namrate | title=Roles & Responsibilities of HR Managers in Growing Organizations |url=https://www.sumhr.com/hr-manager-role/ |website=Sum HR</ref> but by using tactics such as mass media can grab their attention.<ref name="sumhr.com"/> Training and development is the next step in a continuous process of training and developing competent and adapted employees. Here, motivation is seen as key to keeping employees highly productive. This function can include employee benefits, performance appraisals, and rewards. Employee benefits, appraisals, and rewards are all encouragements to bring forward the best employees. The last function of maintenance involves keeping the employees' commitment and loyalty to the organization. Some businesses [[globalization|globalize]] and form more diverse teams. HR departments have the role of making sure that these teams can function and that people can communicate across cultures and across borders.
The discipline may also engage in mobility management, especially for [[expatriate]]s; and it is frequently involved in the [[merger and acquisition]] process. HR is generally viewed as a support function to the business, helping to minimize costs and reduce risk.<ref>{{cite web |first=David |last=Towers |url=http://www.towers.fr/essays/hrm.html |title=Human Resource Management essays |accessdate=2007-10-17 }}</ref>


# [[Fair Labor Standards Act of 1938]]: It establishes a minimum wage and protects the right of certain workers to earn overtime.
In [[startup company|startup companies]], trained professionals may perform HR duties. In larger companies, an entire functional group is typically dedicated to the discipline, with staff specializing in various HR tasks and functional [[leadership]] engaging in strategic decision-making across the [[business]]. To train practitioners for the [[profession]], institutions of higher education, [[professional association]]s, and companies have established programs of study dedicated explicitly to the duties of the function. Academic and practitioner organizations may produce field-specific publications. HR is also a field of research study that is popular within the fields of management and [[industrial/organizational psychology]], with research articles appearing in a number of academic journals, including those mentioned later in this article.
# [[Civil Rights Act of 1964|Federal Civil Rights Law]], 1964: It prohibits workplace [[discrimination]] and bans the use of race, age, sex, or gender as the basis for decisions to hire or fire workers.
# [[Family and Medical Leave Act]]: It implies that eligible employees may take twelve weeks of unpaid leave for family and medical reasons.


An important responsibility of HR is to ensure that a company complies with all laws and regulations, thus protecting the company from legal liability.<ref>{{cite web |last1=Davis |first1=Robert |last2=Carnovalis |first2=Michael |title=The HR Function's Compliance Role |url=https://www.corporatecomplianceinsights.com/hr-function-compliance-role/ |website=Corporate Compliance Insights|date=2018-05-13 }}</ref> In circumstances where employees exercise their legal authorization to negotiate a [[collective agreement|collective bargaining agreement]], HR will typically also serve as the company's primary liaison with employee representatives (usually a [[Trade union|labor union]]). Consequently, the HR industry [[lobbying|lobbies]] governmental agencies (e.g., in the United States, the [[United States Department of Labor]] and the [[National Labor Relations Board]]) to advance its priorities.
One of the frequent challenges of HRM is dealing with the notion of ''unitarism'' (seeing a company as a cohesive whole, in which both employers and employees should work together for a common good) and securing a long-term partnership of employees and employers with common interests.<ref>[https://books.google.com/books?id=NREHDmHdXpAC&pg=PA20 Sonia Bendix (2000 ): The Basics of Labour Relations, p. 20.]</ref>


===Functions of Human resource management===
=== Careers ===
There are half a million HR practitioners in the United States and millions more worldwide.<ref name="Assoc">{{cite web|url=http://cornellhrreview.org/2010/02/21/the-changing-environment-of-professional-hr-associations/ |title=The Changing Environment of Professional HR Associations |author=Jonathan E. DeGraff |date=21 February 2010 |publisher=''[[Cornell HR Review]]'' |accessdate=21 December 2011 |deadurl=yes |archiveurl=https://web.archive.org/web/20120211012205/http://cornellhrreview.org/2010/02/21/the-changing-environment-of-professional-hr-associations/ |archivedate=11 February 2012 |df= }}</ref> The [[Chief human resources officer|Chief HR Officer]] or HR Director is the highest ranking HR executive in most companies. He or she typically reports directly to the [[Chief Executive Officer]] and works with the [[Board of Directors]] on [[CEO succession]].<ref>{{cite web|last=Wright|first=Patrick|title=The 2011 CHRO Challenge: Building Organizational, Functional, and Personal Talent|url=http://www.ilr.cornell.edu/cahrs/upload/2011-CHRO-Survey-Report.pdf|publisher=Cornell Center for Advanced Human Resource Studies (CAHRS)|accessdate=3 September 2011}}</ref><ref>{{cite book|last=Conaty, Bill|first=and Ram Charan|title=The Talent Masters: Why Smart Leaders Put People Before Numbers|year=2011|publisher=Crown Publishing Group|isbn=978-0-307-46026-4}}</ref>


# '''Staffing:''' The process of the recruitment and selection of employees through the use of interviews, applications and networking. Staffing involves two main factors. The first is to attract talented recruits who meet the organization's requirements, and doing so by using tools such as mass media; the second is to manage hiring resources. Managers can use hiring resources to exercise different strategies.
Within companies, HR positions generally fall into one of two categories: generalist and specialist. Generalists support employees directly with their questions, grievances, and work on a range of projects within the organization. They "may handle all aspects of human resources work, and thus require an extensive range of knowledge. The responsibilities of human resources generalists can vary widely, depending on their employer's needs."<ref>{{cite web|url=https://www.lbtc.co.uk/human-resources-blog/importance-training-development/|title=Human Resources, Training, and Labor Relations Managers and Specialists|year=2011|publisher=U.S. Bureau of Labor Statistics|accessdate=23 December 2011}}</ref> Specialists, conversely, work in a specific HR function. Some practitioners will spend an entire career as either a generalist or a specialist while others will obtain experiences from each and choose a path later. The position of HR manager has been chosen as one of the best jobs in the US, with a #4 ranking by ''[[CNN Money]]'' in 2006 and a #20 ranking by the same organization in 2009, due to its pay, personal satisfaction, job security, future growth, and benefit to society.<ref>{{cite web|url=http://money.cnn.com/magazines/moneymag/bestjobs/2006/snapshots/4.html|title=Human Resources Manager|year=2006|publisher=CNN Money|accessdate=23 December 2011}}</ref><ref>{{cite web|url=http://money.cnn.com/magazines/moneymag/bestjobs/2009/snapshots/20.html|title=Human Resources Manager|year=2009|publisher=CNN Money|accessdate=23 December 2011}}</ref>
# '''Training and Development:'''It involves a continuous process of training and developing competent and adapted employees. Here, motivation is seen as key to keeping employees highly productive. This includes employee benefits, performance appraisals, and rewards. Employee benefits, appraisals, and rewards are all encouragements to bring forward the best employees.
# '''Maintenance:''' involves keeping the employees' commitment and loyalty to the organization. Managing for employee retention involves strategic actions to keep employees motivated and focused so they remain employed and fully productive for the benefit of the organization.<ref>{{Cite web|date=2019-02-26|title=Managing for Employee Retention|url=https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/managingforemployeeretention.aspx|access-date=2020-10-12|website=SHRM|language=en-US|archive-date=2021-08-16|archive-url=https://web.archive.org/web/20210816182432/https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/managingforemployeeretention.aspx|url-status=dead}}</ref> Some businesses [[globalization|globalize]] and form more diverse teams. HR departments have the role of making sure that these teams can function and that people can communicate across cultures and across borders. The discipline may also engage in mobility management, especially for [[expatriate]]s; and it is frequently involved in the [[merger and acquisition]] process. HR is generally viewed as a support function to the business, helping to minimize costs and reduce risk.<ref>{{cite web |first=David |last=Towers |url=http://www.towers.fr/essays/hrm.html |title=Human Resource Management essays |access-date=2007-10-17 |archive-date=2010-06-20 |archive-url=https://web.archive.org/web/20100620031940/http://www.towers.fr/essays/hrm.html |url-status=dead }}</ref>


'''Other Activities''':
[[Human resource consulting]] is a related career path where individuals may work as advisers to companies and complete tasks outsourced from companies. In 2007, there were 950 HR consultancies globally, constituting a US$18.4 billion market. The top five revenue generating firms were [[Mercer (consulting firm)|Mercer]], [[Ernst & Young]], [[Deloitte]], Watson Wyatt (now part of [[Towers Watson]]), [[Aon Corporation|Aon]] (now merged with [[Hewitt Associates|Hewitt]]), and [[PricewaterhouseCoopers|PwC consulting]].<ref>{{cite web |url=http://www.workforce.com/assets/tools/hot_list/070312_HotList.pdf |title=Towers Watson Executives See Growth Ahead For Merged Firms |publisher=''Workforce Management'' |year=2007 |accessdate=January 13, 2010 |deadurl=yes |archiveurl=https://web.archive.org/web/20111001235617/http://www.workforce.com/assets/tools/hot_list/070312_HotList.pdf |archivedate=October 1, 2011 |df= }}</ref> For 2010, HR consulting was ranked the #43 best job in America by ''CNN Money''.<ref>{{cite web|url=http://money.cnn.com/magazines/moneymag/bestjobs/2010/snapshots/43.html|title=HR consultant|publisher=CNN Money|accessdate=23 December 2011}}</ref>
* '''Talent Acquisition:''' focuses on the long-term strategic planning required to identify, attract, and hire the top talent necessary to meet the organization's needs.
* '''Talent Recruitment:''' involves identifying, attracting, and hiring suitable candidates to fulfill specific job openings and meet business needs.<ref>{{Cite book |last=Storey |first=John |url=https://www.taylorfrancis.com/books/edit/10.4324/9781315740560/new-perspectives-human-resource-management-routledge-revivals-john-storey |title=New Perspectives on Human Resource Management (Routledge Revivals) |year=2014 |doi=10.4324/9781315740560|isbn=9781315740560 }}</ref>
* '''Talent Management:''' helps organizations identify key positions vital for long-term success, develop a pool of high-potential employees to fill these roles, and establish a framework for managing performance, developing leaders, retaining talent, and fostering organizational commitment.<ref>{{Cite journal |last1=Collings |first1=David G. |last2=Mellahi |first2=Kamel |year=2009 |title=Strategic talent management: A review and research agenda |url=https://linkinghub.elsevier.com/retrieve/pii/S1053482209000461 |journal=Human Resource Management Review |language=en |volume=19 |issue=4 |pages=304–313 |doi=10.1016/j.hrmr.2009.04.001|hdl=10379/683 |hdl-access=free }}</ref>
* '''Compensation and Benefits:''' design competitive compensation and benefits packages to attract and retain talent.
* '''Employee Relations:''' manage employee relations issues, such as conflict resolution, employee grievances, and workplace investigations.
* '''Training and Development:''' develop and implement training programs and professional development opportunities for their employees.<ref>{{Cite journal |last1=Ulrich |first1=Dave |last2=Younger |first2=Jon |last3=Brockbank |first3=Wayne |date=September 2008 |title=The twenty-first-century HR organization |url=https://onlinelibrary.wiley.com/doi/10.1002/hrm.20247 |journal=Human Resource Management |language=en |volume=47 |issue=4 |pages=829–850 |doi=10.1002/hrm.20247|hdl=2027.42/61309 |hdl-access=free }}</ref>
* '''Performance Management:''' design [[human resource metrics]] and implementing performance management systems to evaluate employee performance and align it with organizational goals.
* '''Legal Compliance:''' ensure that organizations are compliant with labor laws and regulations, including employment standards, workplace safety, and anti-discrimination policies.


In [[startup company|startup companies]], trained professionals may perform HR duties. In larger companies, an entire functional group is typically dedicated to the discipline, with staff specializing in various HR tasks and functional [[leadership]] engaging in strategic decision-making across the [[business]]. To train practitioners for the [[profession]], institutions of higher education, [[professional association]]s, and companies have established programs of study dedicated explicitly to the duties of the function. Academic and practitioner organizations may produce field-specific publications. HR is also a field of research study that is popular within the fields of management and [[industrial/organizational psychology]].One of the important goal of HRM is establishing with the notion of ''unitarism'' (seeing a company as a cohesive whole, in which both employers and employees should work together for a common good) and securing a long-term partnership of employees and employers with common interests.<ref>[https://books.google.com/books?id=NREHDmHdXpAC&pg=PA20 Sonia Bendix (2000 ): The Basics of Labour Relations, p. 20.]</ref>
Some individuals with PhDs in HR and related fields, such as [[industrial and organizational psychology]] and [[management]], are professors who teach HR principles at colleges and universities. They are most often found in Colleges of Business in departments of HR or Management. Many professors conduct research on topics that fall within the HR domain, such as [[financial compensation]], [[recruitment]], and [[training]].


===Code of ethics===
=== Virtual human resources ===
Code of ethics provides a framework for ethical behavior and professional conduct in HRM. It ensures integrity, fairness, and responsibility. Its function is to guide HR professionals and departments in upholding the rights, safety, and interests of all stakeholders. They are generally categorized into the following:<ref>{{Cite web |date=n.d. |title=Code of Ethics and Rules of Professional Conduct: National Standards |url=https://cphr.ca/your-career/national-standards/ |website=CPHR/CRHA Canada |language=en-CA}} [https://cphr.ca/wp-content/uploads/2023/11/CPHR-Canada-Code-of-Conduct4.pdf PDF]</ref><ref>{{Cite web |date=n.d. |title=Code of Conduct and Ethics |url=https://www.cipd.org/en/membership/professional-standards/code-of-conduct/ |website=CIPD |language=en}} [https://www.cipd.org/globalassets/media/comms/code-of-conduct/2023-cipd-code-of-conduct-and-ethics.pdf PDF]</ref>
Technology has a significant impact on human resources practices. Human resources is transitioning to a more technology-based profession{{When|date=February 2018}} because utilizing technology makes information more accessible to the whole organization, eliminates time doing administrative tasks, allows businesses to function globally and cuts costs.<ref name=":0">1. Lepak, David P., and Scott A. Snell. "Virtual HR: Strategic Human Resource Management in the 21st Century." ''Human Resources Management Review'' 8.3 (1998): 214-34. Web. 22 Feb. 2016. The current and increased significance of information technology in Human Resources processes.</ref> Information technology has improved HR practices in the following areas:


# '''Duties to the Public:''' HR professionals must act ethically, lawfully, and with integrity. They should address illegal acts, uphold public trust, maintain competence, and engage in continuous professional development.
* '''E-recruiting'''
# '''Duties to the Profession:''' HR professionals must uphold the reputation of the profession by avoiding misconduct, adhering to ethical codes, promoting a positive image, and cooperating with investigations or disciplinary processes.
Recruiting has mostly been influenced by information technology.<ref name=":1">1. Ensher, E. A., Nielson, T. R., & Grant-Vallone, E. (2002). Tales from the Hiring Line: Effects of the Internet and Technology on HR Processes. ''Organizational Dynamics,'' ''31''(3), 224-244.
# '''Duties to Clients and Employers:''' HR professionals must prioritize the best interests of employers and clients, ensure impartiality, disclose conflicts of interest, maintain accurate records, and safeguard confidentiality.
</ref> In the past, recruiters had relied on printing in publications and word of mouth to fill open positions. HR professionals were not able to post a job in more than one location and did not have access to millions of people, causing the lead time of new hires to be drawn out and tiresome. With the use of e-recruiting tools, HR professionals can post jobs and track applicants for thousands of jobs in various locations all in one place. Interview feedback, background and drug tests, and onboarding can all be viewed online. This helps HR professionals keep track of all of their open jobs and applicants in a way that is faster and easier than before. E-recruiting also helps eliminate limitations of geographic location.<ref name=":1" /> Jobs can be posted and seen by anyone with internet access. In addition to recruiting portals, HR professionals have a social media presence that allows them to attract employees through the internet. On social media, they can build the company's brand by posting news about the company and photos of company events.
# '''Duties to Individuals:''' HR professionals must advance dignity, equity, and safety for all. They should respect privacy, avoid discrimination or harassment, report imminent risks of harm, and foster an inclusive workplace.
* '''Human Resources Information Systems (HRIS)'''
# '''Overarching Duties:''' HR professionals must foster trust, respect, and fairness in all relationships. They must act impartially, comply with laws, promote diversity, and resolve disputes ethically and professionally.
Human resources professionals generally handle large amounts of paperwork on a daily basis. This paperwork could be anything from a department transfer request to an employee's confidential tax form. Forms must be on file for a considerable period of time. The use of Human Resources Information Systems (HRIS) has made it possible for companies to store and retrieve files in an electronic format for people within the organization to access when needed. This eliminates thousands of files and frees up space within the office. Another benefit of HRIS is that it allows for information to be accessed in a timelier manner. Files are accessible within seconds via the HRIS.<ref>1. Johnson, R. D., & Guetal, H. G. (2012). Transforming HR Through Technology. Retrieved from <nowiki>https://www.shrm.org/about/foundation/products/documents/hr</nowiki> tech epg- final.pdf</ref> Having all of the information in one place also allows for professionals to analyze data quickly and across multiple locations because the information is in a centralized location. Examples of some Human Resources Information Systems are [[PeopleSoft]], MyTime, [[SAP SE|SAP]], Timeco, and JobsNavigator.
* '''Training'''
Technology makes it possible for human resources professionals to train new staff members in a more efficient manner. This gives employees the ability to access onboarding and training programs from anywhere. This eliminates the need for trainers to meet with new hires face to face when completing the necessary paperwork to start. Training in virtual classrooms makes it possible for HR professionals to train a large number of employees quickly and to assess their progress through computerized testing programs.<ref name=":0" /> Some employers choose to incorporate an instructor with virtual training so that new hires are receiving training considered vital to the role. Employees can take control of their own learning and development by engaging in training at a time and place of their choosing, which can help them manage their work-life balance. Managers are able to track the training through the internet as well, which can help to reduce redundancy in training as well as training costs. Skype, virtual chat rooms, and interactive training sites are all resources that enable a technological approach to training.


== Education ==
== Modern HR practices ==
Technology has a significant impact on [[Human resources|HR]] practices. Utilizing technology makes information more accessible within organizations, eliminates time doing administrative tasks, allows businesses to function globally, and cuts costs.<ref name=":0">1. Lepak, David P., and Scott A. Snell. "Virtual HR: Strategic Human Resource Management in the 21st Century." ''Human Resources Management Review'' 8.3 (1998): 214-34. Web. 22 February 2016. The current and increased significance of information technology in Human Resources processes.</ref> [[Information technology]] has improved HR practices in the following areas:
[[File:ILRschools6.jpg|thumb|250px|right|The [[Cornell University School of Industrial and Labor Relations|School of Industrial and Labor Relations]] at [[Cornell University]] was the world's first school for college-level study in HR.]]
Some universities offer programs of study for HR and related fields. The [[Cornell University School of Industrial and Labor Relations|School of Industrial and Labor Relations]] at [[Cornell University]] was the world's first school for college-level study in HR.<ref>{{cite web |title= About Cornell ILR |url= http://www.ilr.cornell.edu/about/ |date= |website= |publisher= [[Cornell University School of Industrial and Labor Relations]] |accessdate= 23 August 2009}}</ref> It currently offers education at the undergraduate, graduate, and professional levels, and it operates a joint degree program with the [[Samuel Curtis Johnson Graduate School of Management]].


=== E-recruiting ===
Other universities with entire colleges dedicated to the study of HR include Pennsylvania State University, Rutgers, the State University of New Jersey School of Management and Labor Relations, Saint Francis University (Loretto, PA), [[Michigan State University]], [[Indiana University]], [[Purdue University]], the [[University of Minnesota]], Symbiosis Institute Of Business Management (SIBM) Pune, India, [[Xavier Labour Relations Institute at Jamshedpur]], India, the [[University of Illinois at Urbana–Champaign]], [[York University]], [[Renmin University of China]], the [[London School of Economics]], etc.
[[Recruitment|Recruiting]] has mostly been influenced by information technology.<ref name=":1">1. Ensher, E. A., Nielson, T. R., & Grant-Vallone, E. (2002). Tales from the Hiring Line: Effects of the Internet and Technology on HR Processes. ''Organizational Dynamics,'' ''31''(3), 224-244.
</ref> In the past, recruiters relied on [[Print ad|printing in publications]] and [[word of mouth]] to fill open positions. Human Resource professionals were not able to post a job in more than one location and did not have access to millions of people, causing the lead time of new hires to be drawn out and tiresome. With the use of e-recruiting tools, HR professionals can post jobs and track applicants for thousands of jobs in various locations all in one place. Interview feedback, [[background check]]s and [[drug test]]s, and [[onboarding]] can all be viewed online. This helps HR professionals keep track of all of their open jobs and applicants in a way that is faster and easier than before. E-recruiting also helps eliminate limitations of geographic location.<ref name=":1" />


=== Human resources information systems ===
Many colleges and universities house departments and institutes related to the field, either within a [[business school]] or in another college. Most business schools offer courses in HR, often in their departments of management. In general, the Schools of Human Resources Management offer education and research in the HRM field from diplomas to doctorate-level opportunities. The Masters-level courses include [[Master of Business Administration#Content|MBA (HR)]], [[Master of Management|MM (HR)]], MHRM, MIR, etc.(see [[Master of Science in Human Resource Development]] for curriculum.) Various universities all over the world have taken up the responsibility of training human-resource managers and equipping them with interpersonal and [[intrapersonal]] skills so as to relate better at their places of work.
HR professionals generally handle large amounts of [[Document|paperwork]] on a daily basis, ranging from department transfer requests to confidential employee [[IRS tax forms|tax forms]]. Forms must be on file for a considerable period of time. The use of [[Human resource management system|human resources information systems]] (HRIS) has made it possible for companies to store and retrieve files in an electronic format for people within the organization to access when needed, thereby eliminating the need for physical files and freeing up space within the office. HRIS also allows for information to be accessed in a timelier manner; files can be accessible within seconds.<ref>1. Johnson, R. D., & Guetal, H. G. (2012). Transforming HR Through Technology. Retrieved from https://www.shrm.org/about/foundation/products/documents/hr tech epg- final.pdf</ref> Having all of the information in one place also allows for professionals to analyze data quickly and across multiple locations because the information is in a centralized location. Human resource analytics can improve human resource management.<ref name="p177">{{cite journal | last1=Angrave | first1=David | last2=Charlwood | first2=Andy | last3=Kirkpatrick | first3=Ian | last4=Lawrence | first4=Mark | last5=Stuart | first5=Mark | title=HR and analytics: why HR is set to fail the big data challenge | journal=Human Resource Management Journal | volume=26 | issue=1 | date=2016 | issn=0954-5395 | doi=10.1111/1748-8583.12090 | pages=1–11| url=https://figshare.com/articles/journal_contribution/9505202 }}</ref>


=== Virtual management ===
In the [[United States of America]], the [[Human Resources University]] trains federal employees.
Technology allows HR professionals to train new staff members in a more efficient manner. This gives employees the ability to access [[onboarding]] and [[Training and development|training programs]] from virtually anywhere. This eliminates the need of organizing costly [[Face-to-face interaction|face-to-face]] training and onboarding sessions. It allows management's to provide necessary training for job success and monitor progress of their employees through [[Distance education|virtual classrooms]] and computerized testing, predict the risk of employee turnover through data analysis, help HR to formulate relevant talent retention and incentive strategies, improve the personal development of the company,<ref>{{Cite journal |last1=Danach |first1=Kassem |last2=El Dirani |first2=Ali |last3=Fayyad-Kazan |first3=Hasan |journal=Proceedings |date=2024-05-23 |title=Navigating HR 4.0: Harnessing AI for Ethical and Inclusive HR Transformation |volume=101 |issue=1 |pages=18 |doi=10.3390/proceedings2024101018|doi-access=free }}</ref> and maintain metrics that aid in performance management.<ref name=":0" />


{{Excerpt|Human resource metrics|paragraphs=1|only=paragraphs}}
== Professional associations ==
{{main|List of human resource management associations}}
There are a number of professional associations, some of which offer training and certification. The [[Society for Human Resource Management]], which is based in the [[United States]], is the largest professional association dedicated to HR,<ref name="Assoc"/> with over 285,000 members in 165 countries.<ref>[http://www.shrm.org/about/ SHRM Website: About SHRM] {{webarchive|url=https://web.archive.org/web/20090116112745/http://shrm.org/about/ |date=2009-01-16 }}</ref> It offers a suite of [[Professional in Human Resources]] (PHR) certifications through its HR Certification Institute. The [[Chartered Institute of Personnel and Development]], based in [[England]], is the oldest professional HR association, with its predecessor institution being founded in 1918.


Virtual management also allows HR departments to quickly complete necessary paperwork for large numbers of new employees and maintain contact with them throughout their entire professional cycle within the organization. Through virtual management, employees gain greater control over their learning and development, feel more engaged with the organizational culture, and can participate in training at a time and place of their choosing, helping them manage their [[work–life balance]] and reducing [[layoffs]] and [[Turnover (employment)|turnover]].
Several associations also serve niches within HR. The [[Institute of Recruiters]] (IOR) is a recruitment professional association, offering members education, support and training.<ref>{{cite web|url=http://www.theior.org.uk/ |publisher=Institute of Recruiters (IOR)|accessdate=22 December 2011 |title=About IOR}}</ref> [[WorldatWork]] focuses on "total rewards" (i.e., compensation, benefits, work life, performance, recognition, and career development), offering several certifications and training programs dealing with [[remuneration]] and [[work-life balance]]. Other niche associations include the [[American Society for Training & Development]] and [[Recognition Professionals International]].


=== Employer of record ===
A largely academic organization that is relevant to HR is the [[Academy of Management]] that has an HR division. This division is concerned with finding ways to improve the effectiveness of HR.<ref>{{cite web|url=http://aom.org/Divisions-and-Interest-Groups/Human-Resources/Human-Resources-Division.aspx|title=Human Resources Division|website=aom.org|accessdate=19 January 2018}}</ref> The Academy publishes several journals devoted in part to research on HR, including [[Academy of Management Journal]]<ref name="amj.aom.org">{{cite web|url=http://amj.aom.org/|title=Academy of Management Journal|website=amj.aom.org|accessdate=19 January 2018}}</ref> and [[Academy of Management Review]],<ref name="amr.aom.org">{{cite web|url=http://amr.aom.org/|title=Academy of Management Review|website=amr.aom.org|accessdate=19 January 2018}}</ref> and it hosts an annual meeting.
An Employer of Record (EOR) is an arrangement in which a third-party organization serves as the official employer for a company's workforce, handling various HR functions such as payroll, tax compliance, and employee benefits, while the client company retains day-to-day management of the workers. This arrangement eliminates the need for an organization to directly engage in HRM matters, allowing it to focus on other priorities.


=== HRM consultancies ===
==Publications==
HRM consultancies are private organizations that offer tailored solutions through specialized expertise for a fee. They design customized human resource strategies and processes to address each company's unique needs. Their services include developing recruitment plans, compensation frameworks, training programs, and performance management systems, all aligned with specific HR practices and the organization's goals and culture. By acting as consultants, they provide targeted solutions that help businesses optimize their workforce and achieve organizational objectives in complex and evolving market conditions.
<!-- Please keep in alphabetical order -->
Academic and practitioner publications dealing exclusively with HR:
* ''[[Cornell HR Review]]''<ref>{{cite web|url=http://www.cornellhrreview.org/|title=Cornell HR Review — The Cornell HR Review is a student-run HR publication that provides timely articles, essays, and executive commentary.|website=cornellhrreview.org|accessdate=19 January 2018}}</ref>
* ''[[HR Magazine]]'' ([[Society for Human Resource Management|SHRM]])<ref>{{cite web|url=https://www.shrm.org/hr-today/news/hr-magazine/1217/pages/default.aspx|title=HR Magazine: December 2017 / January 2018|date=30 November 2017|website=SHRM|accessdate=19 January 2018}}</ref>
* ''Human Resource Management''<ref>{{cite journal|title=Human Resource Management|journal = Human Resource Management|doi=10.1002/(issn)1099-050x}}</ref>
* ''Human Resource Management Review''<ref>{{cite book|url=http://www.journals.elsevier.com/human-resource-management-review/|title=Human Resource Management Review|publisher=|accessdate=19 January 2018}}</ref>
* ''International Journal of Human Resource Management''<ref>http://www.tandfonline.com/toc/rijh20/current#.Uxhl2YXCyDs</ref>
* ''[[Perspectives on Work]]'' ([[Labor and Employment Relations Association|LERA]])<ref>{{cite web |url=http://leraweb.org/publications/perspectives-work |title=Archived copy |accessdate=2014-03-12 |deadurl=yes |archiveurl=https://web.archive.org/web/20140312224640/http://leraweb.org/publications/perspectives-work |archivedate=2014-03-12 |df= }}</ref>


== Careers ==
Related publications:
There are half a million HR practitioners in the United States and millions more worldwide.<ref name="Assoc">{{cite journal|url=http://cornellhrreview.org/2010/02/21/the-changing-environment-of-professional-hr-associations/ |title=The Changing Environment of Professional HR Associations |author=Jonathan E. DeGraff |date=21 February 2010 |journal=[[Cornell HR Review]] |access-date=21 December 2011 |url-status=dead |archive-url=https://web.archive.org/web/20120211012205/http://cornellhrreview.org/2010/02/21/the-changing-environment-of-professional-hr-associations/ |archive-date=11 February 2012 }}</ref> The [[Chief human resources officer|Chief HR Officer]] or HR Director is the highest ranking HR executive in most companies. He or she typically reports directly to the [[chief executive officer]] and works with the [[Board of Directors]] on [[CEO succession]].<ref>{{cite web|last=Wright|first=Patrick|title=The 2011 CHRO Challenge: Building Organizational, Functional, and Personal Talent|url=http://www.ilr.cornell.edu/cahrs/upload/2011-CHRO-Survey-Report.pdf|publisher=Cornell Center for Advanced Human Resource Studies (CAHRS)|access-date=3 September 2011}}</ref><ref>{{cite book|last=Conaty, Bill|first=and Ram Charan|title=The Talent Masters: Why Smart Leaders Put People Before Numbers|year=2011|publisher=Crown Publishing Group|isbn=978-0-307-46026-4|url=https://archive.org/details/talentmasterswhy00cona}}</ref>
Organisations use images of diversity or information about diversity initiatives in their recruitment advertising to attract job candidates from under-represented groups. Critically evaluate what factors influence job applicants’ reactions to this type of advertising.


Within companies, HR positions generally fall into one of two categories: generalist and specialist. Generalists support employees directly with their questions, grievances, and work on a range of projects within the organization. They "may handle all aspects of human resources work, and thus require an extensive range of knowledge. The responsibilities of human resources generalists can vary widely, depending on their employer's needs." Specialists, conversely, work in a specific HR function. Some practitioners will spend an entire career as either a generalist or a specialist while others will obtain experiences from each and choose a path later. [[Human resource consulting]] is a related career path where individuals may work as advisers to companies and complete tasks outsourced from companies.<ref>{{cite web|url=https://www.onbenchmark.com/blog-detail/workforce-as-a-service-waas-future-of-hiring |title=Workforce-as-a-Service (WaaS)-Future of Hiring |publisher=OnBenchMark}}</ref>
There is always a racial variety observed in different organisations. These differences are always of great help in creating a mixed culture at the workplace. In every organisation, there is an effective way of presenting things, which is positively dependent on the integration of different ideas as well as perspectives. The researches, which were conducted in the past, were mostly based on the cultural diversity and to stimulate error detection. Here, the system of the entire process of spreading information needs to be confirmed first. Diverse perspective helps in enhancing the functions of an organisation. Therefore, having different types of people in the organisation can help to bring in different types of ideas for the organisation.
Moreover, this can also help in boosting up the overall profits of the organisation and can be of great help in the expansion of the business. Task-relevant information’s are post-effective as they offer ideas, which strengthen the ideas of bringing theories, which can be useful for the organisation. It is important to share ideas with people so that they can give out their thoughts. Moreover, it is very effective as it directly boosts up the development of the organisation (Martins and Parsons, 2007).
Demographic differences are being found which are positively related or sometimes negatively related to the demographic development of the organisation. However, the inconsistency in the flow of work can later affect the organisation. Therefore, there are subgroups, which determine the salience of social categories. Workgroup members may differ in different dimensions. Diversity-related variables are also likely to vary depending on its dimensions. The categorisation is wholly based on racial differences because it is one of the most significant issues in the current era. The reward structure is also significantly related to this, and those ideas are implemented later to bring out salience.
Subgroup categorisation increases when there are multiple diversity dimensions in a team. However, there are several conditions, which these groups suffer from, and they are based on the detrimental effects of diversity. Inter subgroups also determinate the subgroup performances as the study shows that they are all interrelated (Martins & Parsons, 2007). These relations directly affect the ideas and the thinking of the organisation. Diversity can undermine the group performance, and difference helps to understand the situation. The decreased groups like people with lower income are now trying to create ideas, which can be useful for the organisation and give better results for future. Several attributes define the work, which the minority groups like other racial and ethnic group do, and how they are working. Diversity in work creates a new wave in the work environment that brings both positive and negative influence in the working nature of organisation. Thus, it is better to create moderate relationship between diversity and team performance.
Avery, D. R. (2003). Reactions to diversity in recruitment advertising--are differences black and white? Journal of Applied Psychology, 88(4), 672-679.
Martins, L. L., & Parsons, C. K. (2007). Effects of gender diversity management on perceptions of organizational attractiveness: The role of individual differences in attitudes and beliefs. Journal of Applied Psychology, 92(3), 865-875.
Williamson, I. O., Slay, H. S., Shapiro, D. L., &amp; Shivers-Blackwell, S. L. (2008). The effect of explanations on prospective applicants’ reactions to firm diversity practices. Human Resource Management, 47(2), 311-330.


Some individuals with PhDs in HR and related fields, such as [[industrial and organizational psychology]] and [[management]], are professors who teach HR principles at colleges and universities. They are most often found in Colleges of Business in departments of HR or Management. Many professors conduct research on topics that fall within the HR domain, such as [[financial compensation]], [[recruitment]], and [[training]].


== Professional associations ==
How can resistance to diversity be reduced in organisations? (Lecture 17)
{{main|List of human resource management associations}}
Growing consequences within organisations are successfully developing diverse workforces, which are very much effective at work. There are several critical steps, which are required to be taken in order to execute the work successfully and that is carrying out proper recruitment and selection program as per HR policies. However, organisations face several barriers when it is attempted to attract individuals or to accept jobs.
There are a number of professional associations, some of which offer training and certification. The [[Society for Human Resource Management]], which is based in the [[United States]], is the largest professional association dedicated to HR,<ref name="Assoc"/> with over 285,000 members in 165 countries.<ref>[http://www.shrm.org/about/ SHRM Website: About SHRM] {{webarchive|url=https://web.archive.org/web/20090116112745/http://shrm.org/about/ |date=2009-01-16 }}</ref> It offers a suite of [[Professional in Human Resources]] (PHR) certifications through its HR Certification Institute. An international provider of specialized certifications is Academy to Innovate HR (AIHR). The [[Chartered Institute of Personnel and Development]], based in [[England]], is the oldest professional HR association, with its predecessor institution being founded in 1918.
Moreover, there are such highlight firms, which are related to the highlight firms from different practices. The perspective is to bring more people in who can understand the issues and the problems, which are related to the subject (Wiethoff, 2004). A consistent theme across these studies shows how ineffective these ideas are. Several theories are being put forward to draw attention of more people into the ideas, which can be pulled off to work in the system.
However, a main problem with such target approaches is that it assumes the targeted audience and the message is only intended to them. Recruitment advertisements are not always useful as they share a lower interest in the media overlap system (Vescio, Sechrist & Paolucci, 2003). Thus, it is directly related to the prospectus and shares the same linguistics. Specific groups are allocated for such works, and they connect radically to the different thought processes going towards a specific group. Minority groups like Asian American, American Indian and many others possess same factors and bring paradoxical changes. The people working with such perceptions are not always meeting targets.
Most of the researchers are interested in the impact of the demography of the respective individuals as well as their group behaviour. However, they are especially relevant to each other and involve group behaviour, which is especially relevant to the work. The first one involves the proportional representation of a specific demographic group’s influence, which is traditionally referred to the minority. It also affects different demographical group negatively, but that does not affect the organisation directly. Hence, a direct discrimination is observed against the women. Organisation ultimately engaged in such operations and is, therefore, less stereotyped in the perception of the women. Therefore, by casting the demographic variables of interest is to help study the aspects as well as the cultural identity of people. The impact of this can be understood with the help of social status record. This is how cultural diversity works and can help in understanding what it is. Moreover, this alters the power and relations between dominants and subdominants. A number of balancing ideas helps us to understand the positions of these changes and thus at times can be equivocal at its best.


Several associations also serve specific niches within HR. The Institute of Recruiters (IOR) is a recruitment professional association, offering members education, support and training.<ref>{{cite web |url=http://www.theior.org.uk/ |publisher=Institute of Recruiters (IOR) |access-date=22 December 2011 |title=About IOR |archive-date=17 April 2019 |archive-url=https://web.archive.org/web/20190417094920/https://www.theior.org.uk/ |url-status=dead }}</ref> WorldatWork focuses on "total rewards" (i.e., compensation, benefits, work life, performance, recognition, and career development), offering several certifications and training programs dealing with [[remuneration]] and work–life balance. Other niche associations include the [[American Society for Training & Development]] and [[Recognition Professionals International]].
Vescio, T. K., Sechrist, G. B., & Paolucci, M. P. (2003). Perspective taking and prejudice reduction: The mediational role of empathy arousal and situational attributions. European Journal of Social Psychology, 33, 455–472.
Thomas, K. M., &amp; Plaut, V. C. (2008). The many faces of diversity resistance in the workplace. In K. M. Thomas (Ed.), Diversity resistance in organizations (pp. 1-22). Psychology Press.
Wiethoff, C. (2004). Motivation to learn and diversity training: Application of the theory of planned behavior. Human Resource Development Quarterly, 15, 263–278.
Homan, A. C., Hollenbeck, J. R., Humphrey, S. E., Van Knippenberg, D., Ilgen, D. R., Van Kleef, G. A. (2008). Facing differences with an open mind: Openness to experience, salience of intragroup differences, and performance of diverse work groups. Academy of Management Journal, 51(6), 1204-1222.


A largely academic organization that is relevant to HR is the [[Academy of Management]] that has an HR division. This division is concerned with finding ways to improve the effectiveness of HR.<ref>{{cite web|url=http://aom.org/Divisions-and-Interest-Groups/Human-Resources/Human-Resources-Division.aspx|title=Human Resources Division|website=aom.org|access-date=19 January 2018|archive-date=20 February 2014|archive-url=https://web.archive.org/web/20140220155625/http://aom.org/Divisions-and-Interest-Groups/Human-Resources/Human-Resources-Division.aspx|url-status=dead}}</ref> The academy publishes several journals devoted in part to research on HR, including ''[[Academy of Management Journal]]''<ref name="amj.aom.org">{{cite web|url=http://amj.aom.org/|title=Academy of Management Journal|website=amj.aom.org|access-date=19 January 2018|archive-date=23 November 2022|archive-url=https://web.archive.org/web/20221123053325/https://amj.aom.org/|url-status=dead}}</ref> and ''[[Academy of Management Review]]'',<ref name="amr.aom.org">{{cite web|url=http://amr.aom.org/|title=Academy of Management Review|website=amr.aom.org|access-date=19 January 2018|archive-date=23 November 2022|archive-url=https://web.archive.org/web/20221123025105/https://amr.aom.org/|url-status=dead}}</ref> and it hosts an annual meeting.


==Education==
[[File:ILRschools6.jpg|thumb|250px|right|The [[Cornell University School of Industrial and Labor Relations|School of Industrial and Labor Relations]] at [[Cornell University]] was the world's first school for college-level study in HR.]]


Some universities offer programs of study for human resources and related fields. The [[Cornell University School of Industrial and Labor Relations|School of Industrial and Labor Relations]] at [[Cornell University]] was the world's first school for college-level study in HR.<ref>{{cite web |title= About Cornell ILR |url= http://www.ilr.cornell.edu/about/ |publisher= [[Cornell University School of Industrial and Labor Relations]] |access-date= 23 August 2009}}</ref> It currently offers education at the [[Undergraduate education|undergraduate]], [[Postgraduate education|graduate]], and [[Professional development|professional]] levels, and it operates a joint degree program with the [[Samuel Curtis Johnson Graduate School of Management]]. In the [[United States of America]], the [[Human Resources University]] trains federal employees.

Many colleges and universities house departments and institutes related to the field, either within a [[business school]] or in another college. Most business schools offer courses in HR, often in their departments of management. In general, schools of human resources management offer education and research in the HRM field from diplomas to doctorate-level opportunities. The master's-level courses include [[Master of Business Administration#Content|MBA (HR)]], [[Master of Management|MM (HR)]], MHRM, MIR, etc. (See [[Master of Science in Human Resource Development]] for curriculum.) Various universities all over the world have taken up the responsibility of training human-resource managers and equipping them with [[Interpersonal communication|interpersonal]] and [[intrapersonal]] skills so as to relate better at their places of work. As Human resource management field is continuously evolving due to technology advances of the [[Fourth Industrial Revolution]], it is essential for universities and colleges to offer courses which are future oriented.<ref>{{cite web |title=HR Courses |url=https://mycourses.renot.co.za/human-resources-courses-of-the-future-in-south-africa/ |website=My Courses |access-date=30 October 2019}}</ref>

===Theory and research===
Ongoing research investigates the relationship between human research management and performance and includes [[organization studies]], [[industrial and organizational psychology]], [[organizational theory]] and [[management science]].<ref name="n540"/> Human resource management research can improve human resource management and HR initiatives.<ref name="n540">{{cite journal | last=Guest | first=David E. | title=Human resource management and performance: still searching for some answers: Human Resource Management and Performance | journal=Human Resource Management Journal | volume=21 | issue=1 | date=2011 | doi=10.1111/j.1748-8583.2010.00164.x | pages=3–13}}</ref> The effect size of human resource management decreases when correcting for past performance of employees.<ref name="n540"/>

===Publications===
<!-- Please keep in alphabetical order -->
Academic and practitioner publications dealing exclusively with HR:
* ''[[Cornell HR Review]]''<ref>{{cite web|url=http://www.cornellhrreview.org/|title=Cornell HR Review — The Cornell HR Review is a student-run HR publication that provides timely articles, essays, and executive commentary.|website=cornellhrreview.org|access-date=19 January 2018}}</ref>
* ''[[HR Magazine]]'' ([[Society for Human Resource Management|SHRM]])<ref>{{cite web|url=https://www.shrm.org/hr-today/news/hr-magazine/1217/pages/default.aspx|title=HR Magazine: December 2017 / January 2018|date=30 November 2017|website=SHRM|access-date=19 January 2018|archive-date=29 November 2020|archive-url=https://web.archive.org/web/20201129230447/https://www.shrm.org/hr-today/news/hr-magazine/1217/Pages/default.aspx|url-status=dead}}</ref>
* ''Human Resource Management''<ref>{{cite journal|title=Human Resource Management|doi=10.1002/(issn)1099-050x|doi-access=|journal=Human Resource Management }}</ref>
* ''Human Resource Management Review''<ref>{{cite book|url=http://www.journals.elsevier.com/human-resource-management-review/|title=Human Resource Management Review|access-date=19 January 2018}}</ref>
* ''International Journal of Human Resource Management''<ref>{{Cite news |url=http://www.tandfonline.com/toc/rijh20/current#.Uxhl2YXCyDs |title=The International Journal of Human Resource Management|newspaper=Taylor & Francis}}</ref>
* ''[[Perspectives on Work]]'' ([[Labor and Employment Relations Association|LERA]])<ref>{{cite web |url=http://leraweb.org/publications/perspectives-work |title=Perspectives on Work &#124; LERA |access-date=2014-03-12 |url-status=dead |archive-url=https://web.archive.org/web/20140312224640/http://leraweb.org/publications/perspectives-work |archive-date=2014-03-12 }}</ref>

Related publications:
* ''[[Academy of Management Journal]]''<ref name="amj.aom.org"/>
* ''[[Academy of Management Journal]]''<ref name="amj.aom.org"/>
* ''[[Academy of Management Review]]''<ref name="amr.aom.org"/>
* ''[[Academy of Management Review]]''<ref name="amr.aom.org"/>
* ''[[Administrative Science Quarterly]]''<ref>{{cite web|url=http://www.johnson.cornell.edu/Administrative-Science-Quarterly.aspx|title=Johnson at Cornell - Administrative Science Quarterly|first=Johnson at|last=Cornell|website=johnson.cornell.edu|accessdate=19 January 2018}}</ref>
* ''[[Administrative Science Quarterly]]''<ref>{{cite web|url=http://www.johnson.cornell.edu/Administrative-Science-Quarterly.aspx|title=Johnson at Cornell - Administrative Science Quarterly|first=Johnson at|last=Cornell|website=johnson.cornell.edu|access-date=19 January 2018}}</ref>
* ''International Journal of Selection and Assessment''<ref>{{cite journal|title=International Journal of Selection and Assessment|journal = International Journal of Selection and Assessment|doi=10.1111/(issn)1468-2389}}</ref>
* ''International Journal of Selection and Assessment''<ref>{{cite journal|title=International Journal of Selection and Assessment|doi=10.1111/(issn)1468-2389|journal=International Journal of Selection and Assessment }}</ref>
* ''[[Journal of Applied Psychology]]''<ref>{{cite web|url=http://www.apa.org/pubs/journals/apl/index.aspx|title=Journal of Applied Psychology|website=apa.org|accessdate=19 January 2018}}</ref>
* ''[[Journal of Applied Psychology]]''<ref>{{cite web|url=http://www.apa.org/pubs/journals/apl/index.aspx|title=Journal of Applied Psychology|website=apa.org|access-date=19 January 2018}}</ref>
* ''[[Journal of Management]]''<ref>{{Cite web | url=http://jom.sagepub.com/ | title=Journal of Management}}</ref>
* ''[[Journal of Management]]''<ref>{{cite web | url=http://jom.sagepub.com/ | title=Journal of Management}}</ref>
* ''[[Journal of Occupational and Organizational Psychology]]''<ref>{{cite journal|title=Journal of Occupational and Organizational Psychology|journal = Journal of Occupational and Organizational Psychology|doi=10.1111/(issn)2044-8325}}</ref>
* ''[[Journal of Occupational and Organizational Psychology]]''<ref>{{cite journal|title=Journal of Occupational and Organizational Psychology|doi=10.1111/(issn)2044-8325|journal=Journal of Occupational and Organizational Psychology }}</ref>
* ''[[Journal of Personnel Psychology]]''<ref>{{cite web|url=http://www.hogrefe.com/periodicals/journal-of-personnel-psychology/|title=Journal of Personnel Psychology|website=hogrefe.com|accessdate=19 January 2018}}</ref>
* ''[[Journal of Personnel Psychology]]''<ref>{{cite web|url=http://www.hogrefe.com/periodicals/journal-of-personnel-psychology/|title=Journal of Personnel Psychology|website=hogrefe.com|access-date=19 January 2018|archive-date=26 December 2010|archive-url=https://web.archive.org/web/20101226020704/http://www.hogrefe.com/periodicals/journal-of-personnel-psychology/|url-status=dead}}</ref>
* ''[[Organization Science (journal)|Organization Science]]''<ref>{{cite web|url=http://pubsonline.informs.org/loi/orsc|title=Organization Science - INFORMS|website=pubsonline.informs.org|accessdate=19 January 2018}}</ref>
* ''[[Organization Science (journal)|Organization Science]]''<ref>{{cite web|url=http://pubsonline.informs.org/loi/orsc|title=Organization Science - INFORMS|website=pubsonline.informs.org|access-date=19 January 2018}}</ref>
* ''[[Personnel Psychology]]<ref>{{cite journal|title=Personnel Psychology|journal = Personnel Psychology|doi=10.1111/(issn)1744-6570}}</ref>
* ''[[Personnel Psychology]]''<ref>{{cite journal|title=Personnel Psychology|doi=10.1111/(issn)1744-6570|journal=Personnel Psychology|year=2015 }}</ref>


== See also ==
== See also ==
* [[Human resource management system]]
* [[Aspiration management]]
* [[Aspiration Management]]
* [[Domestic inquiry]]
* [[Domestic inquiry]]
* [[Employment agency]]
* [[Employment agency]]
* [[Human resource management system]]
* ''[[Occupational Health Science]]''
* [[Organization development]]
* [[Organization development]]
* [[Organizational theory]]
* [[Organizational theory]]
* [[Recruitment]]
* [[Realistic job preview]]
* [[Realistic job preview]]
* [[Recruitment]]


==Notes==
==Notes==
{{Reflist|30em}}
{{Reflist|30em}}
<ref>{{cite web|last=Essays |first=UK |url=https://www.ukessays.com/essays/business/human-resource-management-practices-in-india-business-essay.php?cref=1 |title=Human Resource Management Practices In India Business Essay |publisher=UKEssays.com |date=November 2013 |accessdate=29 December 2017 |location=Nottingham, UK}}</ref>


==References==
==References==
*Johnason, P. (2009). HRM in changing organizational contexts. In D. G. Collings & G. Wood (Eds.), Human resource management: A critical approach (pp.&nbsp;19–37). London: Routledge.
*Johnason, P. (2009). HRM in changing organizational contexts. In D. G. Collings & G. Wood (Eds.), Human resource management: A critical approach (pp.&nbsp;19–37). London: Routledge.
*{{cite journal |ssrn=3099470 |first=E. |last=McGaughey |year=2020 |title=A Human is not a Resource |volume=31 |issue=2 |journal=King's Law Journal |page=1|doi=10.1080/09615768.2020.1789441 }}
*E McGaughey, ‘A Human is not a Resource’ (2018) [https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3099470 Centre for Business Research, University of Cambridge Working Paper 497]


== External links ==
== External links ==
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* {{Wikiquote-inline}}
{{Management}}
{{Management}}

{{Authority control}}
{{Authority control}}



Latest revision as of 08:46, 16 December 2024

Human resource management (HRM) is the strategic and coherent approach to the effective and efficient management of people in a company or organization such that they help their business gain a competitive advantage. It is designed to maximize employee performance in service of an employer's strategic objectives.[1][need quotation to verify] Human resource management is primarily concerned with the management of people within organizations, focusing on policies and systems.[2] HR departments are responsible for overseeing employee-benefits design, employee recruitment, training and development, performance appraisal, and reward management, such as managing pay and employee benefits systems.[3] HR also concerns itself with organizational change and industrial relations, or the balancing of organizational practices with requirements arising from collective bargaining and governmental laws.[4]

The overall purpose of human resources (HR) is to ensure that the organization can achieve success through people.[5] HR professionals manage the human capital of an organization and focus on implementing policies and processes. They can specialize in finding, recruiting, selecting, training, and developing employees, as well as maintaining employee relations or benefits. Training and development professionals ensure that employees are trained and have continuous development. This is done through training programs, performance evaluations, and reward programs. Employee relations deals with the concerns of employees when policies are broken, such as in cases involving harassment or discrimination. Managing employee benefits includes developing compensation structures, parental leave programs, discounts, and other benefits. On the other side of the field are HR generalists or business partners. These HR professionals could work in all areas or be labour relations representatives working with unionized employees.

HR is a product of the human relations movement of the early 20th century when researchers began documenting ways of creating business value through the strategic management of the workforce.[6] It was initially dominated by transactional work, such as payroll and benefits administration, but due to globalization, company consolidation, technological advances, and further research, HR as of 2015 focuses on strategic initiatives like mergers and acquisitions, talent management, succession planning, industrial and labor relations, and diversity and inclusion. In the current global work environment, most companies focus on lowering employee turnover and on retaining the talent and knowledge held by their workforce.[7] New hiring not only entails a high cost but also increases the risk of a new employee not being able to replace the position of the previous employee adequately. HR departments strive to offer benefits that appeal to workers, thus reducing the risk of losing employee commitment and psychological ownership.

History

[edit]

Precedent theoretical developments

[edit]

The human resources field began to take shape in 19th century Europe. It is built on a simple idea by Robert Owen (1771–1858) and Charles Babbage (1791–1871) during the Industrial Revolution. These men concluded that people were crucial to the success of an organization. They expressed the thought that well-being of employees led to perfect work; without healthy workers, the organization would not survive.[8][need quotation to verify]

HR emerged as a specific field in the early 20th century, influenced by Frederick Winslow Taylor (1856–1915). Taylor explored what he termed "scientific management" (sometimes referred to as "Taylorism"), striving to improve economic efficiency in manufacturing jobs. He eventually focused on one of the principal inputs into the manufacturing process—labor—sparking inquiry into workforce productivity.[9]

Meanwhile, in London C S Myers inspired by unexpected problems among soldiers who alarmed generals and politicians. During First World War 1914–1918, co-founded the National Institute of Industrial Psychology (NIIP) in 1921.[10] He set seeds for the human relations movement, this movement, on both sides of the Atlantic, built on the research of Elton Mayo (1880–1949) and others to document through the Hawthorne studies (1924–1932) and other studies how stimuli, unrelated to financial compensation and working conditions, could yield more productive workers.[11] Work by Abraham Maslow (1908–1970), Kurt Lewin (1890–1947), Max Weber (1864–1920), Frederick Herzberg (1923–2000), and David McClelland (1917–1998), forming the basis for studies in industrial and organizational psychology, organizational behavior and organizational theory, was interpreted[by whom?] in such a way as to further claims[when?] of legitimacy for an applied discipline.

Birth and development of the discipline

[edit]

By the time there was enough theoretical evidence to make a business case for strategic workforce management, changes in the business landscape—à la Andrew Carnegie (1835–1919) and John Rockefeller (1839–1937)—and in public policy—à la Sidney (1859–1947) and Beatrice Webb (1858–1943), Franklin D. Roosevelt and the New Deal of 1933 to 1939—had transformed employer-employee relationships, and the HRM discipline became formalized as "industrial and labor relations". In 1913 one of the oldest known professional HR associations—the Chartered Institute of Personnel and Development (CIPD)—started in England as the Welfare Workers' Association; it changed its name a decade later to the Institute of Industrial Welfare Workers, and again the next decade to Institute of Labour Management before settling upon its current name in 2000.[12] From 1918 the early Soviet state institutions began to implement a distinct ideological HRM focus[13] alongside technical management—first in the Red Army (through political commissars alongside military officers), later (from 1933) in work sites more generally (through partorg posts alongside conventional managers).[14]

In 1920, James R. Angell delivered an address to a conference on personnel research in Washington detailing the need for personnel research. This preceded and led to the organization of the Personnel Research Federation. In 1922 the first volume of The Journal of Personnel Research was published, a joint initiative between the National Research Council and the Engineering Foundation.[15] Likewise in the United States, the world's first institution of higher education dedicated to workplace studies—the School of Industrial and Labor Relations—formed at Cornell University in 1945.[16] In 1948 what would later become the largest professional HR association—the Society for Human Resource Management (SHRM)—formed as the American Society for Personnel Administration (ASPA).[17]

In the Soviet Union, Stalin's use of patronage exercised through the "HR Department" equivalent in the Bolshevik Party, its Orgburo, demonstrated the effectiveness and influence of human-resource policies and practices,[18][19] and Stalin himself acknowledged the importance of the human resource,[20] exemplified in his mass deployment of it, as in the five-year plans and in the Gulag system.

During the latter half of the 20th century,[where?] union membership declined significantly,[21] while workforce-management specialists continued to expand their influence within organizations.[citation needed] In US, the phrase "industrial and labor relations" came into use to refer specifically to issues concerning collective representation, and many[quantify] companies began referring to the proto-HR profession as "personnel administration".[citation needed][22] Many current HR practices originated with the needs of companies in the 1950s to develop and retain talent.[23]

In the late 20th century, advances in transportation and communications greatly facilitated workforce mobility and collaboration. Corporations began viewing employees as assets. "Human resources management" consequently,[citation needed] became the dominant term for the function—the ASPA even changing its name to the Society for Human Resource Management (SHRM) in 1998.[17]

"Human capital management" (HCM[24]) is sometimes used synonymously with "HR", although "human capital" typically refers to a narrower view of human resources; i.e. the knowledge the individuals embody and can contribute to an organization. Other terms sometimes used to describe the HRM field include "organizational management", "manpower management", "talent management", "personnel management", "workforce management", and simply "people management".

[edit]

Several popular media productions have depicted human resource management in operation. The U.S. television series The Office, HR representative Toby Flenderson is sometimes portrayed as a nag because he constantly reminds coworkers of company policies and government regulations.[25] Long-running American comic strip Dilbert frequently portrays sadistic HR policies through the character Catbert, the "evil director of human resources".[26] An HR manager is the title character in the 2010 Israeli film The Human Resources Manager, while an HR intern is the protagonist in 1999 French film Ressources humaines. The main character in the BBC sitcom dinnerladies, Philippa, is an HR manager. The protagonist of the Mexican telenovela Mañana es para siempre is a director of human resources. Up In the Air is centered on corporate "downsizer" Ryan Bingham (George Clooney) and his travels. As the film progresses, HR is portrayed as a data-driven function that deals with people as human resource metrics, which can lead to absurd outcomes for real people.

Practice

[edit]

Business function

[edit]

Dave Ulrich lists the function of human resources as:[27]

  • Aligning human resource strategy and human resource metrics with business strategy
  • Re-engineering organization processes
  • Listening and responding to employees, and managing transformation and change.

At the macro level, HR is in charge of overseeing organizational leadership and culture. HR also ensures compliance with employment and labor laws and often oversees employee health, safety, and security. Labor laws may vary from one jurisdiction to the next. In a workplace administered by the federal government, HR managers may need to be familiar with certain crucial federal laws, in order to protect both their company and its employees. In the United States of America, important federal laws and regulations include:

  1. Fair Labor Standards Act of 1938: It establishes a minimum wage and protects the right of certain workers to earn overtime.
  2. Federal Civil Rights Law, 1964: It prohibits workplace discrimination and bans the use of race, age, sex, or gender as the basis for decisions to hire or fire workers.
  3. Family and Medical Leave Act: It implies that eligible employees may take twelve weeks of unpaid leave for family and medical reasons.

An important responsibility of HR is to ensure that a company complies with all laws and regulations, thus protecting the company from legal liability.[28] In circumstances where employees exercise their legal authorization to negotiate a collective bargaining agreement, HR will typically also serve as the company's primary liaison with employee representatives (usually a labor union). Consequently, the HR industry lobbies governmental agencies (e.g., in the United States, the United States Department of Labor and the National Labor Relations Board) to advance its priorities.

Functions of Human resource management

[edit]
  1. Staffing: The process of the recruitment and selection of employees through the use of interviews, applications and networking. Staffing involves two main factors. The first is to attract talented recruits who meet the organization's requirements, and doing so by using tools such as mass media; the second is to manage hiring resources. Managers can use hiring resources to exercise different strategies.
  2. Training and Development:It involves a continuous process of training and developing competent and adapted employees. Here, motivation is seen as key to keeping employees highly productive. This includes employee benefits, performance appraisals, and rewards. Employee benefits, appraisals, and rewards are all encouragements to bring forward the best employees.
  3. Maintenance: involves keeping the employees' commitment and loyalty to the organization. Managing for employee retention involves strategic actions to keep employees motivated and focused so they remain employed and fully productive for the benefit of the organization.[29] Some businesses globalize and form more diverse teams. HR departments have the role of making sure that these teams can function and that people can communicate across cultures and across borders. The discipline may also engage in mobility management, especially for expatriates; and it is frequently involved in the merger and acquisition process. HR is generally viewed as a support function to the business, helping to minimize costs and reduce risk.[30]

Other Activities:

  • Talent Acquisition: focuses on the long-term strategic planning required to identify, attract, and hire the top talent necessary to meet the organization's needs.
  • Talent Recruitment: involves identifying, attracting, and hiring suitable candidates to fulfill specific job openings and meet business needs.[31]
  • Talent Management: helps organizations identify key positions vital for long-term success, develop a pool of high-potential employees to fill these roles, and establish a framework for managing performance, developing leaders, retaining talent, and fostering organizational commitment.[32]
  • Compensation and Benefits: design competitive compensation and benefits packages to attract and retain talent.
  • Employee Relations: manage employee relations issues, such as conflict resolution, employee grievances, and workplace investigations.
  • Training and Development: develop and implement training programs and professional development opportunities for their employees.[33]
  • Performance Management: design human resource metrics and implementing performance management systems to evaluate employee performance and align it with organizational goals.
  • Legal Compliance: ensure that organizations are compliant with labor laws and regulations, including employment standards, workplace safety, and anti-discrimination policies.

In startup companies, trained professionals may perform HR duties. In larger companies, an entire functional group is typically dedicated to the discipline, with staff specializing in various HR tasks and functional leadership engaging in strategic decision-making across the business. To train practitioners for the profession, institutions of higher education, professional associations, and companies have established programs of study dedicated explicitly to the duties of the function. Academic and practitioner organizations may produce field-specific publications. HR is also a field of research study that is popular within the fields of management and industrial/organizational psychology.One of the important goal of HRM is establishing with the notion of unitarism (seeing a company as a cohesive whole, in which both employers and employees should work together for a common good) and securing a long-term partnership of employees and employers with common interests.[34]

Code of ethics

[edit]

Code of ethics provides a framework for ethical behavior and professional conduct in HRM. It ensures integrity, fairness, and responsibility. Its function is to guide HR professionals and departments in upholding the rights, safety, and interests of all stakeholders. They are generally categorized into the following:[35][36]

  1. Duties to the Public: HR professionals must act ethically, lawfully, and with integrity. They should address illegal acts, uphold public trust, maintain competence, and engage in continuous professional development.
  2. Duties to the Profession: HR professionals must uphold the reputation of the profession by avoiding misconduct, adhering to ethical codes, promoting a positive image, and cooperating with investigations or disciplinary processes.
  3. Duties to Clients and Employers: HR professionals must prioritize the best interests of employers and clients, ensure impartiality, disclose conflicts of interest, maintain accurate records, and safeguard confidentiality.
  4. Duties to Individuals: HR professionals must advance dignity, equity, and safety for all. They should respect privacy, avoid discrimination or harassment, report imminent risks of harm, and foster an inclusive workplace.
  5. Overarching Duties: HR professionals must foster trust, respect, and fairness in all relationships. They must act impartially, comply with laws, promote diversity, and resolve disputes ethically and professionally.

Modern HR practices

[edit]

Technology has a significant impact on HR practices. Utilizing technology makes information more accessible within organizations, eliminates time doing administrative tasks, allows businesses to function globally, and cuts costs.[37] Information technology has improved HR practices in the following areas:

E-recruiting

[edit]

Recruiting has mostly been influenced by information technology.[38] In the past, recruiters relied on printing in publications and word of mouth to fill open positions. Human Resource professionals were not able to post a job in more than one location and did not have access to millions of people, causing the lead time of new hires to be drawn out and tiresome. With the use of e-recruiting tools, HR professionals can post jobs and track applicants for thousands of jobs in various locations all in one place. Interview feedback, background checks and drug tests, and onboarding can all be viewed online. This helps HR professionals keep track of all of their open jobs and applicants in a way that is faster and easier than before. E-recruiting also helps eliminate limitations of geographic location.[38]

Human resources information systems

[edit]

HR professionals generally handle large amounts of paperwork on a daily basis, ranging from department transfer requests to confidential employee tax forms. Forms must be on file for a considerable period of time. The use of human resources information systems (HRIS) has made it possible for companies to store and retrieve files in an electronic format for people within the organization to access when needed, thereby eliminating the need for physical files and freeing up space within the office. HRIS also allows for information to be accessed in a timelier manner; files can be accessible within seconds.[39] Having all of the information in one place also allows for professionals to analyze data quickly and across multiple locations because the information is in a centralized location. Human resource analytics can improve human resource management.[40]

Virtual management

[edit]

Technology allows HR professionals to train new staff members in a more efficient manner. This gives employees the ability to access onboarding and training programs from virtually anywhere. This eliminates the need of organizing costly face-to-face training and onboarding sessions. It allows management's to provide necessary training for job success and monitor progress of their employees through virtual classrooms and computerized testing, predict the risk of employee turnover through data analysis, help HR to formulate relevant talent retention and incentive strategies, improve the personal development of the company,[41] and maintain metrics that aid in performance management.[37]

Human resource metrics are measurements used to determine the value and effectiveness of human resources (HR) initiatives, typically including such areas as turnover, training, return on human capital, costs of labor, and expenses per employee.

Virtual management also allows HR departments to quickly complete necessary paperwork for large numbers of new employees and maintain contact with them throughout their entire professional cycle within the organization. Through virtual management, employees gain greater control over their learning and development, feel more engaged with the organizational culture, and can participate in training at a time and place of their choosing, helping them manage their work–life balance and reducing layoffs and turnover.

Employer of record

[edit]

An Employer of Record (EOR) is an arrangement in which a third-party organization serves as the official employer for a company's workforce, handling various HR functions such as payroll, tax compliance, and employee benefits, while the client company retains day-to-day management of the workers. This arrangement eliminates the need for an organization to directly engage in HRM matters, allowing it to focus on other priorities.

HRM consultancies

[edit]

HRM consultancies are private organizations that offer tailored solutions through specialized expertise for a fee. They design customized human resource strategies and processes to address each company's unique needs. Their services include developing recruitment plans, compensation frameworks, training programs, and performance management systems, all aligned with specific HR practices and the organization's goals and culture. By acting as consultants, they provide targeted solutions that help businesses optimize their workforce and achieve organizational objectives in complex and evolving market conditions.

Careers

[edit]

There are half a million HR practitioners in the United States and millions more worldwide.[42] The Chief HR Officer or HR Director is the highest ranking HR executive in most companies. He or she typically reports directly to the chief executive officer and works with the Board of Directors on CEO succession.[43][44]

Within companies, HR positions generally fall into one of two categories: generalist and specialist. Generalists support employees directly with their questions, grievances, and work on a range of projects within the organization. They "may handle all aspects of human resources work, and thus require an extensive range of knowledge. The responsibilities of human resources generalists can vary widely, depending on their employer's needs." Specialists, conversely, work in a specific HR function. Some practitioners will spend an entire career as either a generalist or a specialist while others will obtain experiences from each and choose a path later. Human resource consulting is a related career path where individuals may work as advisers to companies and complete tasks outsourced from companies.[45]

Some individuals with PhDs in HR and related fields, such as industrial and organizational psychology and management, are professors who teach HR principles at colleges and universities. They are most often found in Colleges of Business in departments of HR or Management. Many professors conduct research on topics that fall within the HR domain, such as financial compensation, recruitment, and training.

Professional associations

[edit]

There are a number of professional associations, some of which offer training and certification. The Society for Human Resource Management, which is based in the United States, is the largest professional association dedicated to HR,[42] with over 285,000 members in 165 countries.[46] It offers a suite of Professional in Human Resources (PHR) certifications through its HR Certification Institute. An international provider of specialized certifications is Academy to Innovate HR (AIHR). The Chartered Institute of Personnel and Development, based in England, is the oldest professional HR association, with its predecessor institution being founded in 1918.

Several associations also serve specific niches within HR. The Institute of Recruiters (IOR) is a recruitment professional association, offering members education, support and training.[47] WorldatWork focuses on "total rewards" (i.e., compensation, benefits, work life, performance, recognition, and career development), offering several certifications and training programs dealing with remuneration and work–life balance. Other niche associations include the American Society for Training & Development and Recognition Professionals International.

A largely academic organization that is relevant to HR is the Academy of Management that has an HR division. This division is concerned with finding ways to improve the effectiveness of HR.[48] The academy publishes several journals devoted in part to research on HR, including Academy of Management Journal[49] and Academy of Management Review,[50] and it hosts an annual meeting.

Education

[edit]
The School of Industrial and Labor Relations at Cornell University was the world's first school for college-level study in HR.

Some universities offer programs of study for human resources and related fields. The School of Industrial and Labor Relations at Cornell University was the world's first school for college-level study in HR.[51] It currently offers education at the undergraduate, graduate, and professional levels, and it operates a joint degree program with the Samuel Curtis Johnson Graduate School of Management. In the United States of America, the Human Resources University trains federal employees.

Many colleges and universities house departments and institutes related to the field, either within a business school or in another college. Most business schools offer courses in HR, often in their departments of management. In general, schools of human resources management offer education and research in the HRM field from diplomas to doctorate-level opportunities. The master's-level courses include MBA (HR), MM (HR), MHRM, MIR, etc. (See Master of Science in Human Resource Development for curriculum.) Various universities all over the world have taken up the responsibility of training human-resource managers and equipping them with interpersonal and intrapersonal skills so as to relate better at their places of work. As Human resource management field is continuously evolving due to technology advances of the Fourth Industrial Revolution, it is essential for universities and colleges to offer courses which are future oriented.[52]

Theory and research

[edit]

Ongoing research investigates the relationship between human research management and performance and includes organization studies, industrial and organizational psychology, organizational theory and management science.[53] Human resource management research can improve human resource management and HR initiatives.[53] The effect size of human resource management decreases when correcting for past performance of employees.[53]

Publications

[edit]

Academic and practitioner publications dealing exclusively with HR:

Related publications:

See also

[edit]

Notes

[edit]
  1. ^ Johnason, P. (2009). HRM in changing organizational contexts. In D. G.Collings & G. Wood (Eds.), Human resource management: A critical approach (pp. 19-37). London: Routledge.
  2. ^ Collings, D. G., & Wood, G. (2009). Human resource management: A critical approach. In D. G. Colligs & G. Wood (Eds.), Human resource management: A critical approach (pp. 1-16). London: Routledge.
  3. ^ Paauwe, J., & Boon, C. (2009). Strategic HRM: A critical review. In D. G. Collings, G. Wood (Eds.) & M.A. Reid, Human resource management: A critical approach (pp. 38-54). London: Routledge.
  4. ^ "Human Resource Management | Introduction to Business".
  5. ^ Armstrong, Michael (2009). Armstrong's handbook of human resource management practice. Armstrong, Michael, 1928- (Eleventh ed.). London: Kogan Page. ISBN 9780749457389. OCLC 435643771.
  6. ^ Obedgiu, Vincent (2017-01-01). "Human resource management, historical perspectives, evolution and professional development". Journal of Management Development. 36 (8): 986–990. doi:10.1108/JMD-12-2016-0267. ISSN 0262-1711.
  7. ^ "Employee retention: 10 strategies for retaining top talent". CIO. Retrieved 2024-05-29.
  8. ^ Griffin, Ricky. Principles of Management.
  9. ^ Merkle, Judith A. (1980-01-01). Management and Ideology. University of California Press. p. 1. ISBN 978-0-520-03737-3.
  10. ^ Mark O'Sullivan, 2014, What Works at Work, The Starbank Press, Bath, page 3.
  11. ^ Mayo, Elton (1945). "Hawthorne and the Western Electric Company" (PDF). Harvard Business School. Archived from the original (PDF) on 6 January 2012. Retrieved 28 December 2011.
  12. ^ "History of HR and the CIPD". Chartered Institute of Personnel and Development. Archived from the original on 2016-07-15. Retrieved 2016-07-19.
  13. ^ Itani, Sami (22 September 2017). The Ideological Evolution of Human Resource Management: A Critical Look into HRM Research and Practices. Critical Management Studies Book Set (2016-2019). Bingley, Yorkshire: Emerald Group Publishing (published 2017). ISBN 9781787433908. Retrieved 3 April 2021.
  14. ^ Ardichvili, Alexandre; Zavyalova, Elena K. (8 May 2015). "HRD in the Former Soviet Union (1917-1990)". Human Resource Development in the Russian Federation. Routledge Studies in Human Resource Development. New York: Routledge (published 2015). p. 43. ISBN 9781317815846. Retrieved 3 April 2021. [...] features of personnel management that were typical for the socialist Soviet Union [...]: Ideologization of all definitions, regulations, concepts, and explanations; linking the fundamental principles of personnel management with the classical works of the Marxist-Leninist theory as well as the obligatory references to the Communist Party documents of various levels [...]; and administrative and even criminal liability for non-working, enshrined as a separate item in the constitution of the USSR.
  15. ^ "Archived copy" (PDF). Archived from the original (PDF) on 2021-01-19. Retrieved 2020-10-05.{{cite web}}: CS1 maint: archived copy as title (link)
  16. ^ "About Cornell ILR". Cornell University School of Industrial and Labor Relations. Retrieved 2010-01-29.
  17. ^ a b "About SHRM". Society for Human Resource Management. Archived from the original on 16 January 2009. Retrieved 22 December 2011.
  18. ^ Hale, Henry E. (2014). Patronal Politics. Problems of International Politics. Cambridge University Press. p. 49. ISBN 9781107073517. Retrieved 2015-08-24. Not seen as having the right stuff for high-profile posts such as the one held by Trotsky, Stalin thus occupied a series of relatively low-level positions in the Communist leadership after the revolution. One of these, which he acquired in 1919, was the de facto head of the Communist Party's Organizational Bureau (Orgburo), seen then as a technical body in much the same way a human resources department is seen in a modern institution. [...] Stalin's genius was to recognize that [...] this was precisely the position to occupy. Using his position to influence who was appointed to lower-level party posts, each relatively unimportant in its own right, Stalin systematically advanced people he believed would support him in the future, thereby constructing a large network of political clients within the party and the state which it dominated. [...] This patronalistic mechanism constituted what Robert V. Daniels later called the great 'circular flow of power' that essentially decided Communist Party leadership disputes and solved succession crises from Stalin straight through to Gorbachev. The power to influence lower-level appointments was concentrated, though still largely seen as a technical matter, with the creation of the post of general secretary in 1922, a post-Stalin was in a perfect position to occupy, and he did.
  19. ^ Pipko, Simona (2002). Baltic Winds: Testimony of a Soviet Attorney. Xlibris Corporation. p. 451. ISBN 9781401070960. Retrieved 2015-08-24. The Secretariat personified the Stalinist system. [...] It runs the day-to-day affairs of the State as well as the Party. Can you imagine that huge body of bureaucratic anachronism, which was also responsible for the selection and promotion of 'cadres'? The model invented by Stalin to consolidate his power existed up to contemporary time. [...] Stalin had both the time and the ability to shape human resources to his own ends, teaching secrecy, brutality and duplicity.
  20. ^ Quoted in: Stalin, Joseph (1936). Против фашистского мракобесия и демагогии [Against Fascist Obscurantism and Demagoguery]. Directmedia (published 2013). p. 81. ISBN 9785446087181. Retrieved 2015-08-24. Надо, наконец, понять, что из всех ценных капиталов, имеющихся в мире, самым ценным и самым решающим капиталом являются люди, кадры. [Finally, one must understand that of all the valuable forms of capital existing in the world, the most precious and the most decisive capital is people, cadres.]
  21. ^ Compare: Belous, Richard S. (1986). Union Membership Trends: The Implications for Economic Policy and Labor Legislation. Congressional Research Service, Library of Congress. p. 27. Retrieved 3 April 2021. Given the 'continued union membership decline' case vs. the 'rebound in union membership' case, which one is currently the 'general wisdom' within the community of labor-management analysts?
  22. ^ Compare Graphed frequencies of HR jargon in American English.
  23. ^ Cappelli, Peter (July 2015). "Why We Love to Hate HR ... and What HR Can Do About It". Harvard Business Review (July–August 2015). Retrieved 25 July 2015. [...] after World War II, U.S. industry suffered a talent shortage unlike anything since. [...] In that [...] void, modern HR was born, ushering in practices such as coaching, developmental assignments, job rotation, 360-degree feedback, assessment centers, high-potential tracks, and succession plans. They sound routine now, but they were revolutionary then. And they arose from an urgent need to develop and retain talent in the 1950s.
  24. ^ Armstrong, Michael (2006). "Human capital management". A Handbook of Human Resource Management Practice. Gale virtual reference library. Kogan Page Publishers. p. 29. ISBN 9780749446314. Retrieved 2016-07-19. Human capital management (HCM) has been described as 'a paradigm shift' from the traditional approach to human resource management (Kearns, 2005b) [...].
  25. ^ O'Brien, Michael (October 8, 2009). "HR's Take on The Office". Human Resource Executive Online. Retrieved 28 December 2011.[dead link]
  26. ^ "Catbert shows tougher side to human resources". Personnel Today. 30 August 2007. Archived from the original on 17 December 2009. Retrieved 28 December 2011.
  27. ^ Ulrich, Dave (1996). Human Resource Champions. The next agenda for adding value and delivering results. Boston, Mass.: Harvard Business School Press. ISBN 978-0-87584-719-1. OCLC 34704904.
  28. ^ Davis, Robert; Carnovalis, Michael (2018-05-13). "The HR Function's Compliance Role". Corporate Compliance Insights.
  29. ^ "Managing for Employee Retention". SHRM. 2019-02-26. Archived from the original on 2021-08-16. Retrieved 2020-10-12.
  30. ^ Towers, David. "Human Resource Management essays". Archived from the original on 2010-06-20. Retrieved 2007-10-17.
  31. ^ Storey, John (2014). New Perspectives on Human Resource Management (Routledge Revivals). doi:10.4324/9781315740560. ISBN 9781315740560.
  32. ^ Collings, David G.; Mellahi, Kamel (2009). "Strategic talent management: A review and research agenda". Human Resource Management Review. 19 (4): 304–313. doi:10.1016/j.hrmr.2009.04.001. hdl:10379/683.
  33. ^ Ulrich, Dave; Younger, Jon; Brockbank, Wayne (September 2008). "The twenty-first-century HR organization". Human Resource Management. 47 (4): 829–850. doi:10.1002/hrm.20247. hdl:2027.42/61309.
  34. ^ Sonia Bendix (2000 ): The Basics of Labour Relations, p. 20.
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References

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  • Johnason, P. (2009). HRM in changing organizational contexts. In D. G. Collings & G. Wood (Eds.), Human resource management: A critical approach (pp. 19–37). London: Routledge.
  • McGaughey, E. (2020). "A Human is not a Resource". King's Law Journal. 31 (2): 1. doi:10.1080/09615768.2020.1789441. SSRN 3099470.
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