AirAsia: Difference between revisions
Flying Beast |
m The inclusion of Indonesia AirAsia Flight 8501 is not relevant to this article, as it pertains to AirAsia Indonesia, not AirAsia Malaysia. Since the article focuses on AirAsia Malaysia, incidents involving AirAsia Indonesia should be discussed in the appropriate article for that entity. |
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{{Short description|Low-cost airline of Malaysia}} |
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{{other uses|Air Asia (disambiguation)}} |
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{{Redirect|Air Asia}} |
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{{EngvarB|date=February 2015}} |
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{{Distinguish|Asia Airways|Asian Airlines|Asiana Airlines|TransAsia Airways}} |
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{{Use dmy dates|date=July 2018}} |
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{{EngvarB|date=February 2020}} |
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{{Infobox Airline |
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{{Use dmy dates|date=October 2020}} |
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|airline='''AirAsia Berhad''' |
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{{Infobox airline |
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|logo= Airindia New Logo.svg |
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| airline = AirAsia |
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|logo_size= 300px |
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| logo = AirAsia New Logo.svg |
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|fleet_size=251 (including subsidiaries) |
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| caption = |
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|destinations=165 (including subsidiaries) |
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| fleet_size = 255 (including subsidiaries) |
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|IATA= AK |
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| destinations = [[List of AirAsia Group destinations|166]] (including subsidiaries) |
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|ICAO= AXM |
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| IATA = AK |
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|callsign= RED CAP |
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| ICAO = AXM |
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|parent= [[Tune Group]] |
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| callsign = RED CAP |
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|founded={{Start date and age|1993|12|20|df=y}} |
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| parent = [[Tune Group]] |
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|commenced=18 November 1996 |
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| founded = {{start date and age|1993|12|20|df=yes}} |
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|headquarters=[[Kuala Lumpur International Airport]]<br />[[Sepang]], [[Selangor]], Malaysia |
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| headquarters = [[Kuala Lumpur International Airport]]<br />[[Sepang]], [[Selangor]], [[Malaysia]] |
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|key_people= |
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| key_people = {{bulleted list| |
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<div> |
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| [[Tony Fernandes]] ([[Executive Director]] & [[Chief executive officer|CEO]]) |
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| [[Kamarudin Meranun]] (Executive [[Chairman]])}} |
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* Riad Asmat, CEO<ref>{{cite web|url=http://www.utusan.com.my/utusan/info.asp?y=2012&dt=0618&pub=Utusan_Malaysia&sec=Ekonomi&pg=ek_04.htm |title=Aireen Omar dilantik CEO AirAsia in Malaysia |date=18 June 2012|accessdate=18 June 2012}}</ref> |
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| bases = {{ubl|class=nowrap |
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</div> |
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| [[Senai International Airport|Johor Bahru]] |
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* Datuk Kamarudin bin Meranun |
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| [[Kota Kinabalu International Airport|Kota Kinabalu]] |
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| [[Kuala Lumpur International Airport|Kuala Lumpur–International]] |
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|secondary_hubs= |
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| [[Kuching International Airport|Kuching]] |
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<div> |
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| [[Penang International Airport|Penang]]}} |
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| hubs = |
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* [[Penang International Airport]] |
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| secondary_hubs = |
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* [[Kuching International Airport]] |
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| frequent_flyer = AirAsia Rewards<ref>{{cite web |url=https://www.airasia.com/rewards/ |title=AirAsia Rewards | publisher=Airasia.com |access-date=25 April 2023 }}</ref> |
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* [[Senai International Airport]] |
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| subsidiaries = {{ubl|class=nowrap |
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* [[Langkawi International Airport]] |
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| [[AirAsia Cambodia]] |
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|frequent_flyer= BIG Loyalty Programme<ref>{{cite web |url=http://www.airasia.com/my/en/big-loyalty-programme.page |title=AirAsia BIG Loyalty Programme |publisher=Airasia.com |date= |accessdate=31 May 2014 |archive-url=https://web.archive.org/web/20140522131243/http://www.airasia.com/my/en/big-loyalty-programme.page |archive-date=22 May 2014 |dead-url=yes }}</ref> |
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| [[AirAsia X]] |
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|alliance= |
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| [[Indonesia AirAsia]] |
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|subsidiaries = [[AirAsia X]] <br> [[Indonesia Airasia]] <br> [[Indonesia AirAsia X]] <br> [[Philippines AirAsia]] <br> [[Thai AirAsia]] <br> [[AirAsia India]] <br> [[AirAsia Japan]] |
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| [[Philippines AirAsia]] |
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|company_slogan= "Now Everyone Can Fly" |
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| [[Thai AirAsia]] |
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|revenue ={{increase}} [[Malaysian ringgit|RM]] 5.01 billion/[[United states dollar|US$]] 1.12 billion<small>(''1~3Q 2016'')<ref>{{cite web|url=http://www.indiainfoline.com/article/news-top-story/airasia-q4-revenue-up-47-116022600490_1.html|title=AirAsia Q4 revenue up 47%|publisher=India Infoline}}</ref> |
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| [[Thai AirAsia X]]}} |
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|net_income ={{increase}} RM 1.574 billion/[[United states dollar|US$]] 354 million <small>(''1~3Q2016'')|num_employees = Flying Beast(Gaurav Taneja) and 17,000 others (2019) |
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<!-- Financials based on 2023 Capital A report --> |
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|website= {{URL|www.airasia.com}} |
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| revenue = {{increase}} [[Malaysian ringgit|RM]] 14.70 billion (2023) |
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|image=AirAsia Logo |
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| operating_income = {{increase}} RM 145 million (2023) |
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|aoc= |
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| net_income = {{increase}} RM −96 million (2023) |
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|traded_as={{myx|5099}} |
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| assets = {{increase}} RM 28.46 billion (2023) |
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|ISIN=MYL5099OO006 |
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| equity = {{decrease}} RM −10.63 billion (2023) |
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|focus_cities=}} |
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| num_employees = 23,000 (2023) |
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| website = {{URL|www.airasia.com}} |
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| aoc = |
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| traded_as = {{myx|5099}} |
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| ISIN = MYL5099OO006 |
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| notes = |
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}} |
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'''Capital A Berhad''' ({{myx|5099}}), operating as '''AirAsia''' (stylized as '''''airasia''''') is a [[Malaysia]]n multinational [[low-cost airline]] headquartered near [[Kuala Lumpur]], Malaysia. Established in 1993 and commencing operations in 1996, the airline is the largest in Malaysia by fleet size and destinations. It operates scheduled domestic and international flights to over 166 destinations across 25 countries.<ref>{{cite web |title= AirAsia, the leading and largest low-cost carrier in Asia, services the most extensive network with over 165 routes covering destinations in and around Asia |url=http://www.routesonline.com/airlines/8165/airasia-x/about/|publisher=routsonline.com |date=7 October 2016 |access-date=1 January 2017}}</ref> Its primary hub is [[Kuala Lumpur International Airport]] (KLIA), where it utilizes Terminal 2, the low-cost carrier terminal. |
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AirAsia has a network of affiliate airlines catering to regional markets, including [[Thai AirAsia]], [[Indonesia AirAsia]], [[Philippines AirAsia]] and [[AirAsia Cambodia]], which have bases in cities including [[Don Mueang International Airport|Bangkok]], [[Soekarno–Hatta International Airport|Jakarta]], [[Ninoy Aquino International Airport|Manila]] and [[Phnom Penh International Airport|Phnom Penh]]. [[AirAsia X]], the airline’s [[long-haul]] subsidiary, primarily serves long-distance routes. Together, these carriers form an extensive network connecting [[Southeast Asia]] with other parts of Asia, Australia and the Middle East. |
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[[File:Boeing 737-3Y0, AirAsia AN0592352.jpg|thumb|The historical Airasia colour scheme in the 1990s, donning under a blue and green cheatline with a white eagle logo. It was a full-service carrier before 2002. (image taken in 1999)]] |
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[[File:AirAsiaA320.jpg|thumb|AirAsia [[Airbus A320 family|Airbus A320]] departing [[Kuala Lumpur International Airport]]]] |
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In 2007, [[The New York Times]] described AirAsia as a pioneer of low-cost travel in Asia.<ref>{{cite news |url= https://www.nytimes.com/2007/12/23/travel/23prac.html?ref=yourmoney |title= Does Low Cost Mean High Risk? |date=23 December 2007 |access-date=28 April 2010|work=The New York Times |first=Joshua |last=Kurlantzick}}</ref> The airline is known for its innovative approaches, including introducing ticketless travel through [[Airline reservations system|online booking]]s in 2002. |
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'''AirAsia Berhad''' ({{myx|5099}}) is a [[Malaysia]]n [[Low-cost carrier|low-cost airline]] headquartered near [[Kuala Lumpur]], [[Malaysia]].Flying Beast joined the airline. It is the largest [[airline]] in Malaysia by fleet size and destinations. AirAsia Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries.<ref>{{cite web |title= AirAsia, the leading and largest low-cost carrier in Asia, services the most extensive network with over 165 routes covering destinations in and around Asia |url=http://www.routesonline.com/airlines/8165/airasia-x/about/|publisher=routsonline.com |date=7 October 2016 |accessdate=1 January 2017}}</ref> Its main hub is [[klia2]], the low-cost carrier terminal at [[Kuala Lumpur International Airport]] (KLIA) in [[Sepang]], [[Selangor]], [[Malaysia]]. Its affiliate airlines [[Thai AirAsia]], [[Indonesia AirAsia]], [[Philippines AirAsia]], and [[AirAsia India]] have hubs in [[Don Mueang International Airport]], [[Soekarno–Hatta International Airport]], [[Ninoy Aquino International Airport]], and [[Kempegowda International Airport]] respectively, while its sister airline, [[AirAsia X]], focuses on long-haul routes. AirAsia's registered office is in [[Petaling Jaya]], [[Selangor]] while its head office is at [[Kuala Lumpur International Airport]]. |
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AirAsia has earned numerous accolades, including being named the World’s Best Low-Cost Airline by [[Skytrax]] for 15 consecutive years, with the latest recognition in 2024.<ref name="auto">{{cite news |url= https://newsroom.airasia.com/news/airasia-is-skytraxs-worlds-best-low-cost-airline-for-15th-consecutive-year|title =AirAsia is Skytrax's World's Best Low-Cost Airline for 15th Consecutive Year |date=25 June 2024|access-date=25 June 2024|work=Newsroom AirAsia}}</ref> It also won the [[World Travel and Tourism Council|World Travel Awards 2024]] for World’s Leading Low-Cost Airline for the 12th consecutive year and World’s Leading Low-Cost Airline Cabin Crew for the eighth time.<ref name="AirAsia Wins Big at World Travel Awards 2024 Amidst Rising Travel Demand ">{{cite news |url= https://www.travelandtourworld.com/news/article/airasia-wins-big-at-world-travel-awards-2024-amidst-rising-travel-demand/|title =AirAsia Wins Big at World Travel Awards 2024 Amidst Rising Travel Demand |date=25 November 2024|access-date=26 November 2024|work=travelandtourworld.com}}</ref> |
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AirAsia operates with the world's lowest unit cost of US$0.023 per available seat kilometre (ASK) and a passenger breakeven load factor of 52%.{{citation needed|date=April 2019}} In 2007, ''[[The New York Times]]'' described the airline as a "pioneer" of low-cost travel in Asijajwjwjwuwi2ueua.<ref>{{cite news |url= https://www.nytimes.com/2007/12/23/travel/23prac.html?ref=yourmoney |title= Does Low Cost Mean High Risk? |date=23 December 2007 |accessdate=28 April 2010|work=The New York Times |first=Joshua |last=Kurlantzick}}</ref> AirAsia is the sponsor of [[Malaysia national football team]], [[Singapore national football team]], [[Jamshedpur FC]] and [[Queens Park Rangers F.C.|Queens Park Rangers]]. AirAsia is also a former sponsor of [[Manchester United]] and Asia [[The Red Tour|Red Tour]]. |
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The airline has been instrumental in establishing Kuala Lumpur International Airport as a leading low-cost carrier hub. The 2024 [[OAG (company)|OAG Megahubs Index]] placed KLIA as the world’s second-most connected airport after [[Heathrow Airport|London-Heathrow]], offering more than 14,500 potential low-cost connections. AirAsia accounts for 43% of all flights at KLIA and 74% of the airport’s low-cost carrier capacity, operating 112 international and 14 domestic routes.<ref>{{cite news |url=https://newsroom.airasia.com/news/airasia-boosts-klia-as-global-lcc-megahub-with-new-routes#gsc.tab=0|title =AirAsia boosts Kuala Lumpur International Airport as global LCC Megahub with new route launches in Q4|date=10 October 2024|access-date=14 October 2024|work=Newsroom AirAsia}}</ref> |
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AirAsia has consistently been named as the world's best low-cost carrier for 10 years in a row in international travel and airline awards, including the latest award for 2018.<ref name="auto">{{cite news |url= http://www.worldairlineawards.com/Awards/worlds_best_lowcost_airlines.html |title= AIRASIA is named as the World's Best Low-Cost Airline at the 2016 World Airline Awards held at Farnborough Air Show |year=2016 |accessdate=22 July 2016|work=The World Airline Awards}}</ref> |
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Beyond aviation, AirAsia has sponsored various sports teams, including the [[Malaysia national football team]], [[Singapore national football team]], [[Jamshedpur FC]] and [[Queens Park Rangers F.C.|Queens Park Rangers]] in England. The airline has also supported major events, such as the Asia leg of [[Taylor Swift]]'s [[The Red Tour|Red Tour]]. With its extensive network and strategic partnerships, AirAsia remains a key player in the global aviation industry. |
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==History== |
==History== |
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=== 1993-2001: Foundation and Early Years=== |
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AirAsia was established in 1993 and began operations on 18 November 1996. It was founded by a [[Politics of Malaysia|government]]-owned conglomerate, [[DRB-HICOM]]. On 2 December 2001, the heavily indebted airline was bought by former [[Time Warner]] executive [[Tony Fernandes]] and [[Kamarudin Meranun]]'s<ref>{{cite news|title=Datuk Kamarudin Meranun|url=https://newsroom.airasia.com/leadership/2018/3/28/datuk-kamarudin-meranun|accessdate=19 April 2019|work=newsroom.airasia.com|date=28 March 2018}}</ref> company Tune Air Sdn Bhd for the token sum of one [[Malaysian ringgit|ringgit]] (about US$0.26 at the time) with US$11 million (MYR 40 million) worth of debts.<ref>{{cite news|title=Tony Fernandes|url=http://www.businessweek.com/stories/2004-07-11/tony-fernandes|accessdate=29 December 2014|work=Bloomberg Businessweek|date=11 July 2004}}</ref> The partners turned the company around, producing a profit in 2002 and launching new routes from its hub in [[Kuala Lumpur]], undercutting former monopoly operator [[Malaysia Airlines]] with promotional fares as low as [[Malaysian ringgit|MYR]] 1 ([[United States dollar|US]]$0.27). In 2003, AirAsia opened a second hub at [[Senai International Airport]] in [[Johor Bahru]] near [[Singapore]] and launched its first international flight to [[Bangkok]]. |
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AirAsia was established on December 20, 1993, by [[DRB-HICOM]], a [[Government of Malaysia|Malaysian government-owned conglomerate]], as a full-service carrier. The airline commenced operations on November 18, 1996, with its inaugural flight from Kuala Lumpur to [[Langkawi International Airport|Langkawi]], utilising a [[Boeing 737 Classic|Boeing 737-300]].<ref name="Aviation.MY - AirAsia">{{citation|date=21 September 2020|title=Aviation.MY - AirAsia|url=https://www.aviation.my/airlines/airasia/#google_vignette|work=Aviation.MY|access-date=2024-11-25}}</ref> In its early years, AirAsia faced challenges such as high operating costs and competition from established carriers like [[Malaysia Airlines]].<ref name="AirAsia: expanding out of the downturn">{{citation|date=January 2009|title=AirAsia: expanding out of the downturn|url=https://www.aviation.my/airlines/airasia/#google_vignette|work=Aviation Stratergy|access-date=2024-12-14}}</ref> |
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[[File:Boeing 737-3Y0, AirAsia AN0592352.jpg|thumb|A [[Boeing 737 Classic|Boeing 737-300]] in AirAsia's original livery at [[Sultan Abdul Aziz Shah Airport]], which served as a previous hub, during the airline's period as a government-owned full-service carrier]] |
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AirAsia subsequently started its [[Thai AirAsia]] affiliate, and began flights to [[Singapore]] and [[Indonesia]]. Flights to [[Macau]] started in June 2004, and flights to mainland China ([[Xiamen]]) and the Philippines ([[Manila]]) in April 2005. Flights to [[Vietnam]] and [[Cambodia]] followed in 2005 and to [[Brunei]] and [[Myanmar]] in 2006, the latter by Thai AirAsia. In August 2006, AirAsia took over Malaysia Airlines's Rural Air Service routes in [[Sabah]] and [[Sarawak]], operating under the [[FlyAsianXpress]] brand. The routes were returned to [[MASwings]] a year later, citing commercial reasons. |
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By the late 1990s, AirAsia had accumulated substantial debts, amounting to approximately MYR 40 million (around US$10.5 million).<ref>{{cite news|title=Tony Fernandes|url=http://www.businessweek.com/stories/2004-07-11/tony-fernandes|archive-url=https://web.archive.org/web/20120901170259/http://www.businessweek.com/stories/2004-07-11/tony-fernandes|url-status=dead|archive-date=1 September 2012|access-date=29 December 2014|work=Bloomberg Businessweek|date=11 July 2004}}</ref><ref name="Aviation.MY - AirAsia"/> Efforts to stabilise the airline included route expansion, leasing aircraft for [[Hajj|Hajj charters]] and internal discussions about potential management changes.<ref name="The Time When AirAsia Operated the Boeing 747">{{citation|date=21 September 2020|title=The Time When AirAsia Operated the Boeing 747|url=https://mondortiz.com/the-time-when-airasia-operated-the-boeing-747/|work=mondortiz|access-date=2024-12-14}}</ref> |
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However, these initiatives were insufficient to address the airline's structural issues. The situation deteriorated further following the global aviation downturn after the [[September 11 attacks]]. By September 2001, AirAsia’s debt had risen to around US$11 million, leaving the company on the [[liquidation|brink of collapse]]. |
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At the end of 2006, Fernandes unveiled a five-year plan to further enhance AirAsia's presence in Asia.<ref>{{Cite news |work=The Star |location =Kuala Lumpur |title=AirAsia embarks on 2nd chapter |author=Leong Hung Yee |date=27 December 2006 |url=http://biz.thestar.com.my/news/story.asp?file=/2006/12/27/business/16419327&sec=business}}</ref> Under the plan, AirAsia proposed enhancing its route network by connecting all of its existing destinations throughout the region and expanding further into Vietnam, Indonesia, Southern China (Kunming, Xiamen, Shenzhen) and India. Through its sister companies, Thai AirAsia and Indonesia AirAsia, the plan called for a focus on developing its hub in [[Bangkok]] and [[Jakarta]]. With increased frequency and the addition of new routes, AirAsia increased passenger volume to 13.9 million in its 2007 fiscal year.<ref>{{Cite news |work=AirAsia|title=AirAsia's 2007 Annual Report|author=AirAsia Group |url=http://www.airasia.com/iwov-resources/my/common/pdf/AirAsia/IR/annual-report-corporate-2007.pdf}}</ref> |
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===2001-2002: Transformation into a Low-Cost Carrier=== |
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During 2007, passengers from "The Barrier-Free Environment and Accessible Transport Group" protested against the airline over its refusal to fly passengers who were completely immobile.<ref>{{cite news|url=http://thestar.com.my/news/story.asp?file=/2007/7/16/nation/18315133&sec=nation |archive-url=https://web.archive.org/web/20070716080503/http://thestar.com.my/news/story.asp?file=%2F2007%2F7%2F16%2Fnation%2F18315133&sec=nation |dead-url=yes |archive-date=16 July 2007 |title=Protest held against AirAsia |work=The Star |location=Kuala Lumpur |date=16 July 2007 |accessdate=27 June 2011 }}</ref> They claimed that people with disabilities were discriminated against when booking tickets online; the CEO of the airline said it did not turn away passengers in wheelchairs.<ref>{{cite news | url= http://www.dailyexpress.com.my/news.cfm?NewsID=51400 | title= AirAsia, MAB told to ensure disabled are not deprived | work= Daily Express | location= Kota Kinabalu | date= 17 July 2007 | accessdate= 27 June 2011 | archiveurl= https://web.archive.org/web/20110628195248/http://www.dailyexpress.com.my/news.cfm?NewsID=51400 | archivedate= 28 June 2011 | deadurl= yes | df= dmy-all }}</ref> |
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On September 5, 2001, [[Tony Fernandes]] and [[Kamarudin Meranun]] acquired AirAsia through their company [[Tune Group|Tune Air Sdn Bhd]] for a nominal sum of one [[ringgit]] (approximately US$0.26), taking on its considerable liabilities.<ref>{{cite news|title=Datuk Kamarudin Meranun|url=https://newsroom.airasia.com/leadership/2018/3/28/datuk-kamarudin-meranun|access-date=19 April 2019|work=newsroom.airasia.com|date=28 March 2018|archive-date=27 December 2019|archive-url=https://web.archive.org/web/20191227215313/https://newsroom.airasia.com/leadership/2018/3/28/datuk-kamarudin-meranun|url-status=dead}}</ref> Fernandes, a former executive at [[WarnerMedia|Time Warner]] (now known as [[Warner Bros. Discovery]]), saw an opportunity to transform AirAsia into a low-cost carrier, inspired by the success of airlines such as [[Southwest Airlines]] and [[Ryanair]]. This acquisition marked a turning point in AirAsia’s history, setting the stage for its reinvention as a [[Low-cost carrier|budget airline]].<ref name="Tony Fernandes: The Indo-Malaysian businessman who made flights affordable through AirAsia">{{citation|date=17 October 2024|title=Tony Fernandes: The Indo-Malaysian businessman who made flights affordable through AirAsia|url=https://www.globalindian.com/story/global-indian-exclusive/tony-fernandes-the-indo-malaysian-businessman-who-made-flights-affordable-through-airasia/|work=Global Indian|access-date=2024-11-25}}</ref> |
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After the acquisition, Fernandes and his team rebranded the airline as a low-cost carrier on January 15, 2002. This strategic shift involved adopting a no-frills service model, enabling AirAsia to offer fares that were significantly lower than those of its competitors, particularly Malaysia Airlines.<ref name="Tony Fernandes: The Indo-Malaysian businessman who made flights affordable through AirAsia"/> Promotional fares began as low as MYR 10 (approximately US$2.63), which attracted a large number of [[passenger|passengers]]. |
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[[File:AirAsia 9M-AFJ.jpg|thumb|An AirAsia A320 with the [[Malaysian flag]] on the tail and Cartoon drawings on the fuselage.]] |
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On 27 September 2008, the company announced 106 new routes to be added to its list of 60. The number of old routes discontinued has not been disclosed. |
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In its first year under the low-cost model, AirAsia achieved profitability, marking a significant recovery from its previous financial challenges.<ref name="Tony Fernandes: The Indo-Malaysian businessman who made flights affordable through AirAsia"/> The airline focused on [[Point-to-point transit|point-to-point]] routes and utilised secondary airports, which helped lower operational costs and improve overall efficiency. |
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In August 2011, AirAsia agreed to form an alliance with [[Malaysia Airlines]] by means of a share swap.<ref>{{cite news|url=http://www.thejakartaglobe.com/seasia/major-overhaul-of-malaysias-airline-sector/458384 |title=Major Overhaul of Malaysia's Airline Sector |work=Jakarta Globe |author=Lopez, Leslie |date=10 August 2011 |deadurl=yes |archiveurl=https://web.archive.org/web/20120928002539/http://www.thejakartaglobe.com/seasia/major-overhaul-of-malaysias-airline-sector/458384 |archivedate=28 September 2012 }}</ref> The alliance was struck down by the Malaysian government, in effect voiding the agreement of both airlines. |
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===2003-2006: Entry into New Markets === |
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By early 2013, AirAsia's profits increased by 168% on a year-over-year basis compared to the same period in 2012. For the quarter ending 31 December 2012, the airline's net profit stood at 350.65 million ringgit (US$114.08 million). Despite a 1% rise in the average fuel price, the airline recorded profits of 1.88 billion ringgit for its full 2012 fiscal year.<ref name="MEGA PROFIT 2012">{{cite web|title=AirAsia profit soars, bullish on outlook|url=http://business.inquirer.net/109731/airasia-profit-soars-bullish-on-outlook|publisher=Inquirer|accessdate=1 March 2013}}</ref> |
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[[File:Air Asia Boeing 737-300 MRD.jpg|thumb|An AirAsia Boeing 737-375 in the livery used between 2002 and 2005, reflecting the airline's transition to a low-cost carrier model following the [[Tune Group]] acquisition]] |
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Between 2003 and 2006, AirAsia embarked on a rapid expansion of its routes and infrastructure.<ref name="Tony Fernandes: The Indo-Malaysian businessman who made flights affordable through AirAsia"/> In December 2003, the airline established a [[airline hub|second hub]] at [[Senai International Airport]] in [[Johor Bahru]], expanding its operational reach.<ref name="AirAsia Museum">{{citation|date=|title=Aviation.MY - AirAsia|url=https://museum.airasia.com/history/|work=AirAsia Museum|access-date=2024-11-25}}</ref> AirAsia also began its international operations with flights to [[Phuket International Airport|Phuket]] in December 2003, followed by services to [[Don Mueang International Airport|Bangkok]] in February 2004.<ref name="AirAsia Museum"/> By April 2005, the airline further broadened its network by adding [[Clark International Airport|Manila]] and [[Xiamen Gaoqi International Airport|Xiamen]] to its destinations. |
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AirAsia was also quick to embrace technological advancements, becoming a pioneer in the region. In 2002, the airline introduced ticketless travel via [[Airline reservations system|online booking]]s, becoming the first airline in Asia to do so. This innovation revolutionized ticket purchasing. Additionally, the airline launched [[SMS]] booking services, allowing customers to book flights directly from their mobile phones.<ref name="AirAsia Museum"/> |
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In February 2013, AirAsia submitted an application to the Indian [[Foreign Investment Promotion Board]], through its investment arm, AirAsia Investment Limited, to seek approval for commencing its operations in India.<ref>{{cite web|title=AirAsia India to take to the skies in Q4|url=http://www.mysinchew.com/node/83205|publisher=MCIL Multimedia Sdn Bhd|accessdate=21 February 2013}}</ref> AirAsia asked to take a 49% stake in the Indian sister airline, which was the maximum allowed by the Indian government at that time.<ref>{{cite news|title=Malaysia's AirAsia forming airline JV with Tata|url=http://in.reuters.com/article/2013/02/20/airasia-tata-jv-idINDEE91J05M20130220|publisher=Reuters India|accessdate=21 February 2013|date=20 February 2013}}</ref> AirAsia committed to invest up to US$50 million in the new airline. Operations would begin in [[Chennai]], expanding its network throughout South India, where AirAsia already operates flights from [[Malaysia]] and [[Thailand]].<ref>{{cite news|title=AirAsia to invest up to $60 mn in airline venture with Tata|url=http://economictimes.indiatimes.com/news/news-by-industry/transportation/airlines-/-aviation/airasia-to-invest-up-to-60-mn-in-airline-venture-with-tata/articleshow/18608170.cms|publisher=The Economic Times|accessdate=21 February 2013|date=21 February 2013}}</ref> |
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The growth of affiliate airlines played a key role in AirAsia’s expansion strategy. In 2003, [[Thai AirAsia]] was founded, and in 2005, [[Indonesia AirAsia]] was launched.<ref name="AirAsia Museum"/> These affiliates allowed the airline to enter new markets, strengthening its regional presence across Southeast Asia.<ref name="AirAsia Museum"/><ref name="Tony Fernandes: The Indo-Malaysian businessman who made flights affordable through AirAsia"/> |
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==Corporate affairs== |
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[[File:KLIA LCCT frontview.jpg|thumb|KLIA LCCT, which housed the AirAsia head office until the opening of RedQuarters]] |
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The head office is the Red Quarters (RedQ) at [[Kuala Lumpur International Airport]] in [[Sepang]], [[Selangor]]. The [[registered office]] is on level 13 of the Menara Prima Tower B in [[Petaling Jaya]].<ref>"[http://www.airasia.com/docs/common-docs/investor-relations/annual-report-2013.pdf Annual Report 2013]" ([https://www.webcitation.org/6SAj2vAFR?url=http://www.airasia.com/docs/common-docs/investor-relations/annual-report-2013.pdf Archive]). AirAsia. Retrieved on 29 August 2014. p. 33/306. "HEAD OFFICE LCC Terminal, Jalan KLIA S3 Southern Support Zone, KLIA, 64000 Sepang, Selangor Darul Ehsan, Malaysia" and "REGISTERED OFFICE AirAsia Berhad (Company No. 284669-W) B-13-15, Level 13, Menara Prima Tower B Jalan PJU 1/39, Dataran Prima 47301 Petaling Jaya Selangor Darul Ehsan, Malaysia"</ref> |
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By the end of 2006, AirAsia’s fleet had seen substantial growth, consisting of 35 Boeing 737-300s and eight [[Airbus A320]]s. Additionally, the airline placed orders for 100 more Airbus A320 aircraft, which helped increase its capacity and frequency of flights, supporting its expanding network.<ref name="AirAsia Museum"/> |
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The airline has moved its head office to a new {{convert|613383|sqft|sqm}}, RM140mil facility constructed at [[klia2]] on 7 November 2016.<ref name=RedQ>"[http://www.thestar.com.my/News/Nation/2014/11/15/RedQuarters-set-to-become-AirAsias-global-HQ-by-2016/ RedQuarters set to become AirAsia’s global HQ by 2016 ]" ([https://www.webcitation.org/6bDtqWsXf?url=http://www.thestar.com.my/News/Nation/2014/11/15/RedQuarters-set-to-become-AirAsias-global-HQ-by-2016/ Archive]). ''[[The Star (Malaysia)|The Star]]''. 15 November 2014. Retrieved on 2 September 2015.</ref> Until the new head office opened, the airline's head office has remained at LCCT. The new klia2 head office has been scheduled to open in the end of 2015.<ref>"[http://www.themalaysianinsider.com/malaysia/article/airasia-denies-funding-issues-in-moving-hq-to-klia2 AirAsia denies funding issues in moving HQ to klia2]" ([https://www.webcitation.org/6SBmA5IDC?url=http://www.themalaysianinsider.com/malaysia/article/airasia-denies-funding-issues-in-moving-hq-to-klia2 Archive]). ''[[The Malaysian Insider]]''. 2 June 2014. Retrieved on 28 August 2014.</ref> It is scheduled to hold about 2,000 AirAsia and AirAsia X employees.<ref name=RedQ/> Aireen Omar, the AirAsia Country CEO of Malaysia, stated that the headquarters needed to be redesigned because in the klia2 plans the location of the control tower had been changed.<ref name=ABNHQ>"[http://news.abnxcess.com/2014/06/airasias-new-hq-to-be-completed-by-end-2015/ AirAsia’s new HQ to be completed by end-2015] {{webarchive|url=https://web.archive.org/web/20140903193233/http://news.abnxcess.com/2014/06/airasias-new-hq-to-be-completed-by-end-2015/ |date=3 September 2014 }}." [[ABN News]]. 4 June 2014. Retrieved on 29 August 2014.</ref> Construction on the facility was scheduled to begin in July 2014.<ref>Lim, Levina. "[http://www.theedgemalaysia.com/business-news/292612-airasia-delay-in-moving-hq-to-klia2-not-due-to-funding-issues.html AirAsia: Delay in moving HQ to klia2 not due to funding issues]" ([https://www.webcitation.org/6SBmz06OB?url=http://www.theedgemalaysia.com/business-news/292612-airasia-delay-in-moving-hq-to-klia2-not-due-to-funding-issues.html Archive]). ''[[The Edge Financial Daily]]''. Tuesday 3 June 2014. Retrieved on 29 August 2014.</ref> [[Malaysia Airports Holdings]] is leasing the land that will be occupied by the headquarters.<ref name=ABNHQ/>An AirAsia X flight attendant gave the building the name "RedQuarters" or "RedQ", and its groundbreaking ceremony was held in November 2014.<ref name=RedQ/> |
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===2006-2012: Market Expansion and Hub Development=== |
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==Affiliate airlines== |
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[[File:AirAsia A320 (9M-AFK) at Kuala Lumpur International Airport.jpg|thumb|An [[Airbus A320 family|Airbus A320]] departing [[Kuala Lumpur International Airport]]. The A320 has served as the workhorse of AirAsia's fleet since 2005.]] |
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In late 2006, AirAsia's CEO Tony Fernandes introduced a five-year plan designed to strengthen the airline's presence across Asia. The strategy focused on enhancing connectivity between existing destinations and expanding into new markets such as [[Vietnam]], [[Indonesia]], [[Northern and southern China|Southern China]] and [[India]].<ref>{{Cite news |work=The Star |location =Kuala Lumpur |title=AirAsia embarks on 2nd chapter |author=Leong Hung Yee |date=27 December 2006 |url=http://biz.thestar.com.my/news/story.asp?file=/2006/12/27/business/16419327&sec=business}}</ref> As part of this effort, [[Kota Kinabalu International Airport|Kota Kinabalu]] became a hub on 7 July 2006, followed by [[Kuching International Airport|Kuching]] on 20 July 2006.<ref name="AirAsia Museum"/> These initiatives led to a significant increase in passenger traffic, with AirAsia carrying about 13.9 million passengers in 2007, compared to 5.7 million in 2006. |
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AirAsia expanded its offerings further in 2009 by launching Redbox, the world’s first low-cost [[courier service]]. The same year, the airline began flights from [[Penang International Airport|Penang]] to [[Hong Kong International Airport|Hong Kong]], adding Penang as another hub in its network.<ref name="AirAsia Museum"/> |
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===AirAsia China=== |
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In May 2017, China Everbright Group, the Henan Working Group and AirAsia Berhad have announced the signing of a Memorandum of Understanding to establish a low-cost carrier in China as a joint venture. AirAsia China will be based in Zhengzhou, the capital of Henan province, where the new low-cost carrier also plans to build a dedicated low-cost carrier terminal, an aviation training academy and a MRO facility. <ref>{{cite web|url=https://www.ch-aviation.com/portal/news/55919-airasia-picks-zhengzhou-as-base-for-new-chinese-lcc|title=AirAsia picks Zhengzhou as base for new Chinese LCC|publisher=}}</ref> |
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In 2011, AirAsia entered into a controversial [[share swap]] agreement with Malaysia Airlines, aiming to reduce competition between the two carriers. However, due to regulatory concerns, this partnership was dissolved in early 2012, marking a setback for AirAsia's ambitions to strengthen its [[domestic market]].<ref>{{Cite news|title=Malaysian Airlines and AirAsia scrap share swap deal |date=3 May 2012 |url=https://www.bbc.com/news/business-17934467 |work=BBC News |access-date=13 December 2022}}</ref> Despite this, the airline remained committed to its strategy of expanding its regional and international networks.<ref>{{cite news|url=http://www.thejakartaglobe.com/seasia/major-overhaul-of-malaysias-airline-sector/458384 |title=Major Overhaul of Malaysia's Airline Sector |work=Jakarta Globe |author=Lopez, Leslie |date=10 August 2011 |url-status=dead |archive-url=https://web.archive.org/web/20120928002539/http://www.thejakartaglobe.com/seasia/major-overhaul-of-malaysias-airline-sector/458384 |archive-date=28 September 2012 }}</ref> |
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However, the joint venture had lapsed in 2018 as the non-binding preliminary agreement was valid for 12 months and not renewed by related parties when it's expired. <ref>{{cite web|url=https://www.thestar.com.my/business/business-news/2018/09/01/airasias-china-ambitions-suffer-a-blow/|title=AirAsia's China ambitions suffer a blow|publisher=Star Online}}</ref> |
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===2013-2019: Strategic Developments and Challenges=== |
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===AirAsia Vietnam=== |
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[[File:Air Asia Airbus A320Neo 9M-AGE.jpg|thumb|An Airbus A320neo featuring AirAsia's current livery, introduced in 2016.]] |
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In 2014, AirAsia made another significant advancement by becoming the first Malaysian airline to offer [[Wi-Fi|onboard Wi-Fi]] services through its subsidiary, Tune Box. This innovation responded to the increasing demand for connectivity among travelers, reinforcing AirAsia's reputation as a leader in [[In-flight entertainment|in-flight services]].<ref name="AirAsia acquires 73% stake in Tune Box">{{citation|date=2 December 2015|title=AirAsia acquires 73% stake in Tune Box|url=https://theedgemalaysia.com/article/airasia-acquires-73-stake-tune-box|work=The Edge Malaysia|access-date=2024-11-25}}</ref> |
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Between 2013 and 2019, AirAsia continued its expansion strategy, both by launching new routes and growing its affiliate network. Notably, the airline established [[Philippines AirAsia]] in 2012 and [[AIX Connect|AirAsia India]] in 2013. Despite its focus on growth, AirAsia’s efforts to establish airlines in countries such as China, Myanmar, Sri Lanka, Singapore, South Korea and Vietnam were not successful due to ongoing difficulties and practical constraints.<ref>{{Cite news|title=Malaysia's AirAsia drops joint venture plan to set up base in China |work=Reuters |url=https://www.reuters.com/article/airasia-china-idUSL3N1VM2ZP |date=31 August 2018 |access-date=6 January 2023}}</ref><ref>{{Cite news|title=AirAsia fails in fourth Vietnam joint venture bid |work=VnExpress International |url=https://e.vnexpress.net/news/business/companies/airasia-fails-in-fourth-vietnam-joint-venture-bid-3912796.html |date=21 April 2019 |access-date=6 January 2023}}</ref><ref>{{Cite news|title=AirAsia China MoU has “lapsed” |work=Orient Aviation|url=http://orientaviation.com/articles/3825/airasia-china-mou-has-%E2%80%9Clapsed%E2%80%9D|date=7 September 2018 |access-date=24 December 2024}}</ref><ref>{{Cite news|title=Malaysian firm submits SriLankan Airlines rejuvenation plan |work=ch-aviation |url=https://www.ch-aviation.com/news/62484-malaysian-firm-submits-srilankan-airlines-rejuvenation-plan |date=18 December 2017|access-date=24 December 2024}}</ref><ref>{{Cite news|title=AirAsia gives up Singapore subsidiary plans |work=ch-aviation |url=https://www.ch-aviation.com/news/16212-airasia-gives-up-singapore-subsidiary-plans|date=24 January 2013|access-date=24 December 2024}}</ref><ref>{{Cite news|title=AirAsia Korea prospects fade as Seoul blocks launch |work=ch-aviation |url=https://www.ch-aviation.com/news/28152-airasia-korea-prospects-fade-as-seoul-blocks-launch|date=18 May 2024|access-date=24 December 2024}}</ref> |
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On 31 March 2017, AirAsia statement to the Malaysia Stock Exchange that they plan to establish a new budget airline in Vietnam in a joint venture with Vietnamese partners. <ref>{{cite web|url=https://www.aerotime.aero/en/aviation-finance/finance/18041-airasia-to-establish-new-airline-in-vietnam|title=AirAsia to establish new airline in Vietnam|publisher=}}</ref> |
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During this period, AirAsia continued to earn accolades for its service quality, further solidifying its position as a leading low-cost airline. The airline was awarded the title of World's Best Low-Cost Airline by [[Skytrax]] for an impressive eleven consecutive years, from 2009 to 2019.<ref name="AirAsia Museum"/> |
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On 6 December 2018, AirAsia reaffirmed its intention to set up a joint-venture (JV) low-cost carrier in Vietnam by signing a memorandum of cooperation with Vietnamese partners - Thien Minh Travel Joint Stock Company and Hai Au Aviation Joint Stock Company. <ref>{{cite web|url=https://www.thesundaily.my/business/airasia-reaffirms-intention-to-set-up-lcc-in-vietnam-MY221916|title=AirAsia reaffirms intention to set up LCC in Vietnam|publisher=theSunDaily}}</ref> The joint venture expects to begin services in August 2019. <ref>{{cite web|url=https://www.bloomberg.com/news/articles/2018-12-10/airasia-s-vietnam-venture-expects-to-begin-flights-in-august|title=AirAsia's Vietnam Venture Expects to Begin Flights in August|publisher=Bloomberg}}</ref> |
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=== 2020–2023: Navigating the Pandemic and Recovery === |
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===AirAsia India=== |
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[[File:9M-TLA (31 Oct 2023).jpg|thumb|Teleport, the cargo division of AirAsia, departing from [[Hong Kong International Airport]]]] |
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{{main article|AirAsia India}} |
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The [[COVID-19 pandemic]] had a profound impact on the [[Impact of the COVID-19 pandemic on commercial air transport|global aviation industry]], and AirAsia was no exception. In March 2020, the airline suspended most of its flights due to [[Travel during the COVID-19 pandemic|travel restrictions]], resulting in significant revenue losses.<ref>{{Cite news|title=AirAsia announces resumption of domestic flights |url=https://newsroom.airasia.com/news/2020/4/17/airasia-announces-resumption-of-domestic-flights |website=AirAsia Newsroom |date=17 April 2020 |access-date=13 December 2022}}</ref> This unprecedented situation forced AirAsia to rapidly adapt in order to survive. The airline grounded its fleet and implemented various cost-cutting measures, including layoffs and salary reductions for employees. AirAsia also focused on maintaining liquidity by securing loans and receiving government support. |
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In October 2012, Air Asia's management said that they were keen to have more presence in India if the ''aviation environment'' and tax structure were ''conducive and friendly'' for low-cost airline operations. With the new Indian Government allowing a [[foreign direct investment]] of up to 49% in aviation sector, the airline CEO Tony Fernandes [[Twitter|tweeted]] "Fantastic news that India has opened up investments to foreign airlines." He said that it was now easier for him to set up an airline in India.<ref>{{cite web|title=AirAsia ready for India if environment is right: CEO|url=http://www.thehindubusinessline.com/industry-and-economy/logistics/airasia-ready-for-india-if-environment-is-right-ceo/article3981498.ece|publisher=The Hindu Business Line|accessdate=22 February 2013}}</ref> Tony Fernandes called the joint venture with [[Tata Sons]] ''a marriage made in heaven''. He said that the Tatas know India very well and have a good reputation. A tie-up with the company would help AirAsia operate efficiently. Fernandes said that he would concentrate mainly on the one million south Indians who travel by rail.<ref>{{cite web|title=AirAsia-Tata airline deal: 10 facts|url=http://profit.ndtv.com/news/cheat-sheet/article-10-facts-on-the-airasia-tata-group-proposed-airline-deal-318312|publisher=NDTV Profit|accessdate=21 February 2013}}</ref><ref>{{cite web|title=Partnership with Tata Sons a marriage made in heaven for us: AirAsia|url=http://profit.ndtv.com/news/corporates/article-partnership-with-tata-sons-a-marriage-made-in-heaven-for-us-airasia-318290|publisher=NDTV Profit|accessdate=21 February 2013}}</ref> AirAsia announced its Indian low-cost affiliate airline on 19 February 2013. The airline would be operated as a joint venture, with AirAsia holding 49% of the airline. Arun Bhatia took up 21% and Tata Sons the remaining 30% stake in the airline. The joint venture would also mark Tata Sons' return to aviation industry after 60 years.<ref>{{cite news|title=AirAsia to tie up with Tata Sons for new airline in India|url=http://timesofindia.indiatimes.com/business/india-business/AirAsia-to-tie-up-with-Tata-Sons-for-new-airline-in-India/articleshow/18601005.cms|publisher=Times of India|accessdate=21 February 2013|date=21 February 2013}}</ref><ref>{{cite press release |url = http://economictimes.indiatimes.com/news/news-by-industry/transportation/airlines-/-aviation/airasia-applies-for-indian-airline-jv-with-tata-sons-and-telestra-tradeplace/articleshow/18591201.cms |title= Tata Sons, Telestra Tradeplace and Air Asia to form Air Asia India |publisher =Economic Times |date=20 February 2013}}</ref> AirAsia is the first foreign airline to set up an affiliate airline in India.<ref name="AA first">{{cite web|title=FIPB to take up AirAsia India entry proposal on March 6|url=http://www.thehindubusinessline.com/government-and-policy/fipb-to-take-up-air-asias-proposal-on-march-6/article4442588.ece|publisher=The Hindu Business Line|accessdate=31 May 2014}}</ref> The airlines is headquartered in [[Chennai]]<ref>{{cite news|url=http://www.thehindu.com/business/Industry/airasia-launches-india-ops-from-bangalore/article6107551.ece|title=Airasia launches India ops|newspaper=The Hindu|date=12 June 2014}}</ref> and planned to make [[Chennai International Airport]] as its hub. Later, the primary hub of the airlines was shifted to [[Kempegowda International Airport]], [[Bangalore]].<ref>{{cite news|url=http://timesofindia.indiatimes.com/business/india-business/AirAsia-India-to-shift-its-base-from-Chennai-to-Bangalore/articleshow/35777333.cms|title=AirAsia India to shift its base from Chennai to Bangalore|date=30 May 2014|newspaper=Times of India}}</ref><ref>{{cite news|url=http://www.newindianexpress.com/cities/chennai/Chennai-Not-an-Ideal-Airline-Destination/2014/07/26/article2348407.ece|title=Chennai Not an Ideal Airline Destination?|newspaper=The New Indian Express|date=26 July 2014}}</ref> The maiden flight of AirAsia's India venture on [[Bangalore]]-[[Goa]] route took off on 12 June 2014.<ref>{{cite news|url=http://profit.ndtv.com/news/corporates/article-airasia-india-tickets-on-sale-from-friday-389821|title=Maiden flight of AirAsia's India venture|access-date=19 July 2015|publisher=NDTV}}</ref> The airline announced that [[Indira Gandhi International Airport]], [[Delhi]] will be its hub for North Indian operations.<ref>{{cite news|url=http://articles.economictimes.indiatimes.com/2015-05-21/news/62459875_1_airasia-india-ceo-mittu-chandilya-hub|title=AirAsia looking for a third hub after Delhi|date=21 May 2015|newspaper=Economic Times}}</ref> |
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During this challenging period, AirAsia accelerated its digital transformation. In late 2020, the airline launched the Airasia Super App, diversifying its business model beyond [[air travel]] to include services such as [[food delivery]], [[e-commerce]] and logistics.<ref name="AirAsia Museum"/> This move was aimed at adapting to changing consumer behaviors and maintaining a steady revenue stream in the face of reduced air travel. |
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===AirAsia Japan=== |
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{{Main article|AirAsia Japan}} |
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AirAsia and Japanese network airline [[All Nippon Airways]] announced their joint venture at a press conference in [[Tokyo]] on 21 July 2011.<ref name="pr">{{cite web|url=http://www.ana.co.jp/eng/aboutana/press/2011/110721.html|title= ANA Official Press Release on the establishment of AirAsia Japan|publisher=Ana.co.jp|date=21 July 2011|accessdate=15 October 2012}}</ref> Following its establishment in August 2011, AirAsia Japan flew its first flight in August 2012.<ref name="pr" /> AirAsia Japan was the first low-cost airline to be based at [[Narita International Airport]]. Its formation was announced only months after ANA had announced the formation of [[Peach (airline)|Peach]], a low-cost airline based at [[Kansai International Airport]] in [[Osaka Prefecture|Osaka]], and alongside a concurrent effort by [[Japan Airlines]] to set up a low-cost affiliate. ANA elected to partner with an existing low-cost airline for efficiency and strategic advantage.<ref name="star">{{cite web|url=http://www.thestar.com.my/story/?file=/2011/7/15/business/9104967|title=AirAsia-ANA tie-up likely|publisher=Thestar.com.my|date=15 July 2011}}</ref> It was the fifth affiliate airline for AirAsia and the ninth for ANA. The airline was headquartered alongside ANA in [[Tokyo]], with its main operating base at [[Narita International Airport|Narita]], and served domestic destinations, using the brand and service model of AirAsia.<ref name="pr" /> Future planned international destinations included the [[Philippines]], [[South Korea]], and [[Taiwan]].<ref>{{cite web|author=Yuri Kageyama |url=https://news.yahoo.com/low-cost-flying-arrives-luxury-loving-japan-081839223.html;_ylt=AgE8BmFhnYS7jep9iPdeZ4kBxg8F;_ylu=X3oDMTQydWNjNXAxBG1pdANUb3BTdG9yeSBXb3JsZFNGIEFzaWFTU0YEcGtnAzIyNDVhZTdmLWYzMDItMzk5MC1iNGFkLTkxNzMxYTY0OTlkYwRwb3MDNARzZWMDdG9wX3N0b3J5BHZlcgMyZTc5YWJkMS0wZDQwLTExZTItOGZmYi1hZDk1NWZhYjc1Mzk-;_ylg=X3oDMTFvODAybTAwBGludGwDdXMEbGFuZwNlbi11cwRwc3RhaWQDBHBzdGNhdAN3b3JsZHxhc2lhBHB0A3NlY3Rpb25z;_ylv=3 |title=Low cost flying arrives in luxury loving Japan - Yahoo! News |publisher=News.yahoo.com |date=3 October 2012 |accessdate=15 October 2012}}</ref><ref name="wsj">{{cite news|url=https://www.wsj.com/articles/SB10001424053111903554904576459343747124046|title=ANA, AirAsia to Launch Budget Carrier in Japan |publisher=Wall Street Journal|date=22 July 2011}}</ref> |
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As [[COVID-19 vaccine|vaccination rates]] increased and travel restrictions began to ease in 2021, AirAsia gradually resumed its operations.<ref name="AirAsia on aircraft reboot path">{{citation|date=19 September 2023|title=AirAsia on aircraft reboot path|url=https://www.thestar.com.my/business/business-news/2023/09/19/airasia-onaircraftreboot-path|work=The Star|access-date=2024-11-25}}</ref> The airline restarted [[domestic flight]]s within Malaysia in April 2021, focusing initially on rebuilding its domestic network before reintroducing international routes. By late 2022, AirAsia began reinstating international routes, prioritizing key markets within [[ASEAN]] and beyond. The airline targeted popular destinations in Thailand, Indonesia and India to restore its pre-pandemic network. |
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AirAsia Japan terminated its operations on 27 October 2013 after announcing the dissolution of its joint venture in June 2013.<ref>{{cite web|url=http://www.thestar.com.my/Business/Business-News/2013/06/26/AirAsia-terminates-Japan-joint-venture.aspx|title=AirAsia terminates Japan joint venture|publisher=The Star Online|date=26 June 2013}}</ref> |
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AirAsia's recovery continued throughout 2022, as demand for travel rebounded.<ref name="AirAsia on aircraft reboot path"/> By the end of the year, the airline had carried approximately 9.95 million passengers. In 2023, AirAsia significantly increased its capacity, with a nine-fold increase in available seats compared to the previous year. This expansion was driven by the resumption of routes and the addition of new aircraft to its fleet. Additionally, the airline expanded its international network by reintroducing routes between Thailand and China, capitalizing on the growing demand from travelers eager to visit these popular destinations. |
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In a press release on 1 July 2014 AirAsia announced a relaunch of the AirAsia Japan brand. The first flight is scheduled to depart in the summer of 2015,<ref>{{cite web|url=http://www.airasia.com/jp/en/press-releases/airasia-to-re-enter-japan-low-cost-carrier-market.page|title=AirAsia to re-enter Japan's low cost carrier market|publisher=AirAsia|date=1 July 2014}}</ref> but instead it was delayed. AirAsia Japan finally relaunched on 29 October 2017, with its 2 daily flights from [[Chubu Centrair International Airport|Nagoya]] to [[New Chitose International Airport|Sapporo]]. |
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=== 2024–Present: Strategic Reorganisation and Global Ambitions === |
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===AirAsia X=== |
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[[File:9M-XXB - AirAsia X - Airbus A330-343 - ICN (17782543719).jpg|thumb|An [[AirAsia X]] Airbus A330 photographed at [[Incheon International Airport|Seoul-Incheon International Airport]]. In 2024, AirAsia and AirAsia X began their merger into a single entity under the AirAsia Group.]] |
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{{Main article|AirAsia X}} |
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On 8 January 2024, [[AirAsia X]] signed a non-binding agreement with Capital A to fully acquire AirAsia Bhd and AirAsia Aviation Group Limited (AAAGL), which oversees AirAsia’s affiliates outside Malaysia. The plan involves merging AirAsia Malaysia, [[Indonesia AirAsia]], [[Philippines AirAsia]] and [[AirAsia Cambodia]] under the AirAsia X brand. Initially, the creation of a new entity, AirAsia Group Berhad, was proposed, but by August 2024, the decision was made to directly acquire AirAsia and AAAGL instead.<ref>{{Cite news|title=AirAsia X to buy AirAsia, AirAsia Aviation Group |last=Curran |first=Andrew |work=ch-aviation.com |date=11 January 2024 |url=https://www.ch-aviation.com/news/135868-airasia-x-to-buy-airasia-airasia-aviation-group |access-date=3 March 2024}}</ref><ref>{{Cite news|title=AirAsia X rejigs path to buy Capital A's aviation interests |last=Curran |first=Andrew |work=ch-aviation.com |date=31 July 2024 |url=https://www.ch-aviation.com/news/143095-airasia-x-rejigs-path-to-buy-capital-as-aviation-interests |access-date=12 August 2024}}</ref> |
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This acquisition, expected to be finalized by the end of 2024, is projected to provide access to over 200 aircraft and 361 future aircraft orders from Capital A's aviation portfolio, integrating [[Narrow-body aircraft|narrow-body]] and [[wide-body aircraft]] into a unified fleet. This enhanced fleet aims to improve operational efficiency, expand service offerings and bolster AirAsia’s competitive position across key market segments.<ref name="AirAsia X shareholders unanimously back value accretive acquisition of Capital A’s aviation business">{{citation|date=16 October 2024|title=AirAsia X shareholders unanimously back value accretive acquisition of Capital A's aviation business|url=https://newsroom.airasia.com/news/aax-shareholders-unanimously-back-value-accretive-acquisition-of-capitala-aviation-business#gsc.tab=0|work=The Independent|access-date=2024-11-25}}</ref> |
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AirAsia X is the [[long-haul|long-haul operation]] of AirAsia. The franchise is able to keep costs down by using a common ticketing system.<ref name="The Star X-citing deals">{{cite news |work=The Star |date=6 January 2007 |title=X-citing deal for air travellers |url=http://thestar.com.my/news/story.asp?file=/2007/1/6/nation/16493788&sec=nation |archive-url=https://web.archive.org/web/20071011201247/http://thestar.com.my/news/story.asp?file=%2F2007%2F1%2F6%2Fnation%2F16493788&sec=nation |dead-url=yes |archive-date=11 October 2007 }} The airline will be operating "incredibly" cheap prices to and from Asia to the east coast of Australia</ref> AirAsia X is also affiliated with [[Virgin Group]]<ref>{{cite news|work=smh.com|title=AirAsia X en route|url=http://www.smh.com.au/news/xchange/primary-must-be-keen-to-stay-in/2007/09/18/1189881511562.html?page=2|date=18 September 2007}}</ref> and [[Air Canada]]. On 17 May 2007, Tony Fernandes announced plans to commence flights from Malaysia to Australia. Fernandes said he would be avoiding [[Sydney Airport]] due to its high fees. Instead, the airline would concentrate on cheaper alternatives such as Melbourne's [[Avalon Airport]], [[Williamtown Airport]] in Newcastle, and [[Adelaide Airport]]. Sustained fares were predicted to be around [[Malaysian ringgit|MYR]] 800 ([[Australian dollar|A$]]285) for a return fare, plus taxes.<ref name="SMH">{{cite news|work=Sydney Morning Herald|title=Cut-price airlines landing like flies|url=http://www.smh.com.au/news/travel/cutprice-airlines-landing-like-flies/2007/05/17/1178995366002.html|date=18 May 2007}}</ref> Interest was also expressed in using [[Gold Coast Airport]] as another Australian destination.<ref>{{cite news|title=Jetstar terminates Melbourne-Hawaii route|url=http://www.etravelblackboard.com/index.asp?id=67743&nav=2|date=8 August 2007}}</ref> On 14 May 2007, AirAsia confirmed that it had ordered 15 Airbus A330-300 aircraft, 5 more than originally announced. The aircraft were scheduled for delivery from the fourth quarter of 2008.<ref>{{Cite news|title=AirAsia confirms 15 Airbus A330-300 deal |publisher=Daily Express |date=14 May 2007 |location=Malaysia |url=http://www.dailyexpress.com.my/news.cfm?NewsID=49869 |accessdate=30 July 2010 |deadurl=yes |archiveurl=https://web.archive.org/web/20110603232133/http://www.dailyexpress.com.my/news.cfm?NewsID=49869 |archivedate=3 June 2011 }}</ref> On 27 March 2008, AirAsia signed a firm contract for another 10 Airbus A330-300s bringing the airline's total order to 25.<ref>{{cite web|url=http://www.airbus-group.com/airbusgroup/int/en/news/press.en_20080327_airbus_a330_airasiax.html|archiveurl=https://web.archive.org/web/20140531090522/http://www.airbus-group.com/airbusgroup/int/en/news/press.en_20080327_airbus_a330_airasiax.html|archivedate=31 May 2014|title=Airbus Group|work=airbusgroup}}</ref> AirAsia X received its first A330 on 31 October 2008 in Toulouse, France.<ref>{{cite news| title= AirAsia X takes delivery of first Airbus A330| url= http://biz.thestar.com.my/news/story.asp?file=/2008/11/1/business/2428629&sec=business| author=Yvonne Tan| date=1 November 2008| publisher=The Star}}</ref> As of 14 February 2008, 48% of AirAsia X is owned by Aero Ventures; a venture of Tony Fernandes, other prominent Malaysians, and [[Air Canada]]'s [[Robert Milton]]. [[Virgin Group]] own 16% and a further 16% is owned by AirAsia. Bahrain-based Manara Consortium, and Japan-based [[ORIX|Orix Corp]] have taken a 20% stake in AirAsia X for RM250 million.<ref>{{cite news|title=AirAsia X Chooses Manara & Orix As New Investors|date=14 February 2008|url=http://aviation.bernama.com/news.php?id=313785&lang=en}}</ref> |
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[[File:AirAsia Airbus A321neo 9M-VAB Perth 2024 (01).jpg|thumb|An AirAsia [[Airbus A321neo]] at [[Perth Airport]], [[Western Australia]]]] |
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In April 2018, AirAsia X cancelled their 10 [[A350-900]] order that they ordered in 2009 due to higher prices on the aircraft, the airline have expressed interest on ordering the [[Boeing 787-10]] and a decision will be made later in 2018.<ref>{{Cite web | url=https://www.ch-aviation.com/portal/news/66303-airasia-x-will-not-buy-a350s-fernandes | title=AirAsia X will not buy A350s - Fernandes}}</ref> |
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In March 2024, AirAsia launched its first flights to [[Perth Airport|Perth]] in [[Australia]] using Airbus [[Airbus A321neo|A321neo]] aircraft.<ref>{{cite web|title=AirAsia Expands Kuala Lumpur – Perth Service From March 2024|url=https://www.aeroroutes.com/eng/231127-ak1q24per}}</ref> This marked a milestone as the airline expanded its reach beyond [[Asia]], a role previously handled by its [[long-haul]] affiliate, [[AirAsia X]]. |
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By late 2024, AirAsia outlined ambitious plans to position [[Kuala Lumpur International Airport]] as a key [[airline hub|global aviation hub]].<ref name="Tony Fernandes: “No one has really done a low-cost hub” — AirAsia plans to create a low-cost version of Dubai-style hub in KL & Bangkok">{{citation|date=23 November 2024|title=Tony Fernandes: "No one has really done a low-cost hub" — AirAsia plans to create a low-cost version of Dubai-style hub in KL & Bangkok|url=https://theindependent.sg/tony-fernandes-no-one-has-really-done-a-low-cost-hub-airasia-plans-to-create-a-low-cost-version-of-dubai-style-hub-in-kl-bangkok/|work=The Independent|access-date=2024-11-25}}</ref> As part of this expansion strategy, the airline aims to increase its fleet size from 79 to 92 aircraft by the end of 2024, while boosting daily flights from 230 to 258. Additionally, AirAsia plans to add eight [[List of AirAsia Group destinations|new destinations]] to its network, bringing the total number of destinations to 106, up from 98.<ref name="AirAsia ambitious to propel Kuala Lumpur as the world’s leading aviation megahub and Asean as the next Dubai">{{citation|date=23 November 2024|title=AirAsia ambitious to propel Kuala Lumpur as the world's leading aviation megahub and Asean as the next Dubai|url=https://newsroom.airasia.com/news/airasia-ambitious-to-propel-kuala-lumpur-as-the-worlds-leading-aviation-megahub-and-asean-as-the-next-dubai|work=newsroom.airasia.com|access-date=2024-11-25}}</ref> |
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As of June 2018, the fleet consists of 22 [[Airbus A330-300]] aircraft, the airline has 3 [[Airbus A330-300]] and 66 [[Airbus A330-900]] on order. |
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To support its operational growth, AirAsia is considering acquiring up to 100 smaller [[regional jet|regional aircraft]] to enhance its fleet diversity and efficiency. Discussions are underway with [[Airbus]], [[Comac]] and [[Embraer]], with potential options including the [[Airbus A220]], [[Comac C919]] and [[Embraer E-Jet E2 family|Embraer E2]] families. These aircraft would complement AirAsia's existing [[Airbus A320 family|Airbus A320]] and [[Airbus A321|A321]] aircraft, enabling the airline to better serve [[Secondary city|secondary routes]] and adapt to market demands.<ref name="AirAsia Aviation Group discussing acquisition of regional airliners with Airbus, COMAC and Embraer">{{citation|date=28 November 2024|title=AirAsia Aviation Group discussing acquisition of regional airliners with Airbus, COMAC and Embraer|url=https://centreforaviation.com/news/airasia-aviation-group-discussing-acquisition-of-regional-airliners-with-airbus-comac-and-embraer-1293524|work=CAPA|access-date=2024-11-29}}</ref> |
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===Indonesia AirAsia & Indonesia AirAsia X=== |
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{{Main article|Indonesia AirAsia}} |
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Indonesia AirAsia operates scheduled domestic, international services and is an Indonesian associate carrier of Malaysian low-fare airline AirAsia. Its main base is [[Soekarno-Hatta International Airport]], Jakarta.<ref name="FI">{{cite news | title= Directory: World Airlines | work= [[Flight International]] | page= 93 | date= 3 April 2007}}</ref> Until July 2010, Indonesia Air Asia, along with many Indonesian airlines, was banned from flying to the [[European Union|EU]] due to safety concerns. However, the ban was lifted in July 2010.<ref>{{cite web |url=http://www.ec.europa.eu/transport/air-ban/list_en.htm |title=List of airlines banned within the EU |accessdate=10 July 2010 |publisher=European Commission's "Transport" website |deadurl=yes |archiveurl=https://web.archive.org/web/20100805150023/http://ec.europa.eu/transport/air-ban/list_en.htm |archivedate=5 August 2010 }}</ref> The airline was established as Awair in 1999 by [[Abdurrahman Wahid]], former chairman of the Nahdlatul Ulama Muslim organisation. He had a 40% stake in the airline which he relinquished after being elected president of Indonesia in October 1999. On 1 December 2005, Awair changed its name to Indonesia AirAsia in line with the other AirAsia branded airlines in the region. AirAsia Berhad has a 49% share in the airline with Fersindo Nusaperkasa owning 51%. Indonesia's laws disallow majority foreign ownership on domestic civil aviation operations. |
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Looking beyond the immediate future, AirAsia’s long-term vision focuses on expanding its reach to strategic markets across the Pacific and [[East Asia]], with further ambitions to enter Africa, Europe and North America by 2030. This global expansion strategy underscores AirAsia's aim to enhance its position as a leading low-cost carrier, connecting more regions and catering to a broader, international customer base.<ref name="AirAsia ambitious to propel Kuala Lumpur as the world’s leading aviation megahub and Asean as the next Dubai"/><ref name="Tony Fernandes: “No one has really done a low-cost hub” — AirAsia plans to create a low-cost version of Dubai-style hub in KL & Bangkok"/> |
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{{Main article|Indonesia AirAsia X}} |
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Indonesia AirAsia X is a joint venture of AirAsia X. It serves Indonesia AirAsia's regularly scheduled long haul international flights from Bali's [[Ngurah Rai International Airport]]. Indonesia AirAsia X launched its first flight to [[Taoyuan International Airport|Taipei]] on 29 January 2015. |
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==Destinations== |
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Indonesian low-cost carrier Indonesia AirAsia looks set to cease operations as a standalone carrier, and be merged with sister AirAsia subsidiary, Indonesia AirAsia X. |
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{{Further|List of AirAsia Group destinations}} |
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[[File:Countries in which Air Asia operates.svg|thumb|Countries in which AirAsia operates (June 2024)<ref>Route maps of the Air Asia subsidiaries, accessed via{{cite web |title=FlightConnections |url= https://www.flightconnections.com/ |website=FlightConnections |date=23 June 2024}}</ref><ref>{{cite web |title=AirAsia Online Booking |url=https://www.airasia.com/en/gb |website=AirAsia |date=23 June 2024}}</ref>]] |
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AirAsia has rapidly expanded its domestic and international network since its rebranding as a [[low-cost carrier]] in 2001. The airline's [[Airline hub|primary hub]] is located at [[Kuala Lumpur International Airport |Kuala Lumpur International Airport (KLIA)]], where it operates a substantial portion of its flights. AirAsia operates a broad [[domestic flight|domestic network]] within Malaysia, connecting numerous cities and regional hubs across the country. Key destinations include major cities like Kuala Lumpur, Penang, Kota Kinabalu and Kuching. |
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[[International flight|Internationally]], AirAsia operates numerous routes across [[Southeast Asia]] and beyond, offering destinations in countries such as Thailand, Indonesia, the Philippines, Singapore and mainland China. The airline has also expanded into other regions, including India and Australia. This broad network has enabled AirAsia to become a significant player in the regional and international aviation markets, catering to both business and leisure travelers. |
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===Philippines AirAsia=== |
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{{Main article|Philippines AirAsia}} |
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Philippines AirAsia is a joint venture between Filipino investors and AirAsia. The Filipino group include Antonio Cojuangco, Jr., former owner of [[Associated Broadcasting Company]] with flagship television station TV5, Micheal Romero, a real estate developer and port operator, and Marianne Hontiveros. The joint venture was approved on 7 December 2010 by the Board of Investments, an agency in the Philippines in charge of big ticket investments. |
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AirAsia Zest Airways, Inc., operating as AirAsia Zest (formerly Asian Spirit, and Zest Air), is a joint venture between AirAsia & AMY Holdings Inc., the company who owns Zest-O corporation in the Philippines. It operates scheduled domestic and international tourist services, mainly feeder services linking [[Manila]] and [[Cebu]] with 24 domestic destinations in support of the trunk route operations of other airlines. In 2013, the airline became a sister airline of AirAsia Philippines operating their brand separately. Its main base is in [[Ninoy Aquino International Airport]], Manila, and with a hub at [[Mactan-Cebu International Airport]], Cebu. The airline was founded as Asian Spirit, the first airline in the Philippines to be run as a cooperative. It was rebranded to Zest Air in March 2008. On 16 August 2013, the [[Civil Aviation Authority of the Philippines]] (CAAP), the regulating body of the Government of the Republic of the Philippines for civil aviation, suspended Zest Air flights until further notice due to safety issues.<ref>{{cite web|url=http://business.inquirer.net/138721/zest-air-suspended-due-to-safety-issues |title=Zest Air suspended due to safety breaches | Inquirer Business |publisher=Business.inquirer.net |date=16 August 2013 |accessdate=17 January 2014}}</ref> Less than a year after AirAsia and Zest Air's strategic alliance, the two companies rebranded as AirAsia Zest on 18 September 2013.<ref>{{cite web|url=http://www.abs-cbnnews.com/business/09/23/13/rebranded-airasia-zest-gets-cab-approval|title=AirAsia Zest gets CAB approval|work=ABS-CBN News}}</ref> |
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In addition to its primary operations at KLIA’s low-cost terminal, AirAsia (Malaysia) has developed secondary hubs to enhance regional connectivity. These hubs include [[Penang International Airport]] which acts as a gateway in northern [[Peninsular Malaysia]], [[Kota Kinabalu International Airport]] and [[Kuching International Airport]] facilitating travel in [[East Malaysia|Malaysian Borneo]] and [[Senai International Airport]] in [[Johor Bahru]], which serves the southern region of Peninsular Malaysia and provides convenient access to and from [[Singapore]]. Together, these hubs play a vital role in supporting AirAsia’s extensive network, ensuring that the airline can efficiently serve its domestic and international markets. |
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On 15 August 2011, Philippines AirAsia took delivery of its first brand-new aircraft, an Airbus A320 which arrived at [[Clark International Airport]] in [[Clark Freeport Zone|Clark]], [[Angeles, Philippines|Angeles City]], [[Pampanga]]. On 8 November 2011, Philippines AirAsia took delivery of its second A320. On 7 February 2012, the airline received its Air Operator Certificate<ref>{{cite web|url=http://www.ttgasia.com/article.php?article_id=3053|title=AirAsia Philippines gets license to fly - TTG Asia - Leader in Hotel, Airlines, Tourism and Travel Trade News|author=Marianne Carandang|work=ttgasia.com|deadurl=yes|archiveurl=https://web.archive.org/web/20170527231058/http://ttgasia.com/article.php?article_id=3053|archivedate=27 May 2017}}</ref> from the [[Civil Aviation Authority of the Philippines]] which gives the airline permission to fly in Philippine airspace. |
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===Thai AirAsia & Thai AirAsia X=== |
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{{Main article|Thai AirAsia}} |
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Thai AirAsia is a joint venture between AirAsia and Thailand's Asia Aviation. Thai AirAsia launched domestic operations in February 2004. It serves AirAsia's regularly scheduled domestic and international flights from Bangkok and other cities in [[Thailand]]. Thai AirAsia was the only [[Low cost airline|low-cost airline]] operating both domestic and international flights from [[Suvarnabhumi Airport]].<ref>{{cite web|url=http://www.bernama.com.my/bernama/v3/news_lite.php?id=252709|archiveurl=https://web.archive.org/web/20110622003125/http://www.bernama.com.my/bernama/v3/news_lite.php?id=252709|archivedate=22 June 2011|title=Malaysian National News Agency ~ BERNAMA|work=bernama.com.my}}</ref> The airline shifted all operations from Suvarnabhumi Airport to [[Don Mueang International Airport]] effective 1 October 2012. |
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Thai AirAsia is 55% owned by Asia Aviation, 45% owned by AirAsia International, 39% owned by [[King Power]] The airline sponsors the Thai football teams [[Buriram United F.C.|Buriram United]], [[Muangthong United F.C.|SCG Muangthong United]], [[Chonburi F.C.|Chonburi]], [[Osotspa Saraburi F.C.|Osotspa Saraburi]], [[BEC Tero Sasana F.C.|BEC Tero Sasana]], [[Chiangrai United F.C.|Chiangrai UTD]], [[Esan United F.C.|Esan United]], [[Chainat F.C.|Chainat]], [[Samut Prakan Customs United F.C.|Samut Prakan CUTD]], [[Bangkok United F.C.|Bangkok United]], [[F.C. Phuket|FC Phuket]], [[Krabi F.C.|Krabi]], [[Air Force United F.C.|Air Force United]], [[Nakhon Phanom F.C.|Nakhon Phanom]], [[Loei City F.C.|Loei City]], [[Trang F.C.|Trang]] and the referee of [[Football Association of Thailand]]. |
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{{Main article|Thai AirAsia X}} |
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Thai AirAsia X is Thailand's first long-haul low-cost airline. It was scheduled to begin operations in June 2014. After putting off the launch that had been planned for the first quarter, Thai AirAsia X was to launch its maiden service from Bangkok to Incheon, South Korea on 17 June and then begin regular flights to Japan's Narita Airport in Tokyo and Osaka around July.<ref>{{cite web|url=http://www.bangkokpost.com/business/aviation/406124/thai-airasia-x-to-take-to-the-skies-in-june|title=Bangkok Post|first=Bangkok Post Public Company|last=Limited|website=www.bangkokpost.com}}</ref> |
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==Destinations== |
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{{Main article|List of AirAsia Group destinations}} |
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==Fleet== |
==Fleet== |
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===Current fleet=== |
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The total AirAsia fleet (excluding subsidiaries) consists of the following aircraft ({{as of|2019|4}}):<ref>{{cite web|url=https://www.planespotters.net/airline/AirAsia|title=AirAsia Fleet Details and History|website=planespotters.net|date=10 February 2019|access-date=10 February 2019}}</ref> |
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[[File:21-SEP-2022 - 3K684 KUL-SIN (A320 - 9V-JSJ) (04).jpg|thumb|A lineup of AirAsia Airbus A320s at [[Klia2|KLIA Terminal 2]] in September 2022]] |
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<ref name=CAPA>[http://centreforaviation.com/analysis/airasia-up-gauges-with-a-100-a321neo-order-outlook-improves-and-china-in-its-sights-292288 AirAsia up-gauges with a 100 A321neo order; outlook improves and China in its sights] CAPA, 14 July 2016</ref> |
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{{As of|2024|12}}, AirAsia Malaysia operates the following aircraft:{{Cn|date=September 2024}} |
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{| class="wikitable" style="margin:0.5em auto; text-align:center" |
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[[File:AirAsia RPK graph.PNG|thumb|right|AirAsia had witnessed a continuous growth in the amount of revenue passenger kilometres.]] |
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|+ AirAsia fleet |
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<center> |
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{| class="wikitable" border="1" cellpadding="3" style="border-collapse:collapse;text-align:center" |
|||
|+ '''AirAsia fleet''' |
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|- |
|- |
||
!Aircraft |
! rowspan="2" |Aircraft |
||
!In service |
! rowspan="2" |In service |
||
!Orders |
! rowspan="2" |Orders |
||
!Passengers |
! colspan="3" |Passengers |
||
!Notes |
! rowspan="2" |Notes |
||
|- |
|- |
||
!<abbr title="Business Class">C</abbr> |
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|[[Airbus A320|Airbus A320-200]] |
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!<abbr title="Economy Class">Y</abbr> |
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|69 |
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!Total |
|||
|— |
|||
|- |
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|rowspan="2"|[[Airbus A320-200]] |
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|rowspan="2"|69 |
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|rowspan="2"|— |
|||
|rowspan="2"|— |
|||
|180 |
|180 |
||
| |
|180 |
||
|rowspan="2"|4 ex. MYAirline aircraft |
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|- |
|- |
||
|186 |
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|[[Airbus A320neo family|Airbus A320neo]] |
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| |
|186 |
||
| |
|- |
||
|[[Airbus A320neo]] |
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|186 |
|||
|29 |
|||
|— |
|||
|— |
|||
|186 |
|||
|186 |
|||
| |
| |
||
|- |
|- |
||
|[[Airbus |
|[[Airbus A321LR]] |
||
|— |
|||
|— |
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|36 |
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|100 <ref name="a321neo">[http://www.airbus.com/newsevents/news-events-single/detail/airasia-places-major-order-for-100-a321neo AirAsia places major order for 100 A321neo] {{Webarchive|url=https://web.archive.org/web/20161130054237/http://www.airbus.com/newsevents/news-events-single/detail/airasia-places-major-order-for-100-a321neo/ |date=30 November 2016 }} Airbus, 12 July 2016</ref> |
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|colspan="3"|<abbr title="To Be Announced">TBA</abbr> |
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|Delivery will commence in 2025.<ref>{{Cite news|title=A321LR joins AirAsia's Airbus order book |url=https://theedgemalaysia.com/node/702000 |work=The Edge Malaysia |date=22 February 2024}}</ref> |
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|- |
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|[[Airbus A321neo]] |
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|8 |
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|321<ref name="airbus.com">Airbus Orders and Deliveries (XLS), monthly updated, accessed via {{cite web |title = Orders & deliveries |publisher=Airbus SAS |url=https://www.airbus.com/en/products-services/commercial-aircraft/market/orders-and-deliveries |website= Airbus |date=16 June 2021 |access-date=2 September 2023}}</ref> |
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|— |
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|236 |
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|236 |
|236 |
||
| |
| |
||
|- |
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! colspan="7" scope="row" |{{anchor|Cargo_fleet}}Teleport fleet |
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|- |
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|[[Airbus A321-200|Airbus A321-200/P2F]] |
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|3 |
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|—<ref>{{cite web | url=https://www.ch-aviation.com/portal/news/129024-airasia-group-eyes-growth-19-more-aircraft-in-2023 | title=AirAsia Group eyes growth, 19 more aircraft in 2023 | website=ch-aviation.com |date=25 June 2023 }}</ref> |
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| colspan="3" |<abbr title="No seats, cargo configuration">Cargo</abbr> |
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|9M-TLA, 9M-TLB and 9M-TLP |
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|- |
|- |
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!Total |
!Total |
||
! |
!107 |
||
! |
!359 |
||
!colspan=4| |
! colspan="4" | |
||
|} |
|} |
||
</center> |
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=== |
===Private aircraft=== |
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{| class="wikitable" style="margin:0.5em auto; text-align:center" |
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|+ AirAsia Private fleet |
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|- |
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!Aircraft |
|||
!In service |
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!Orders |
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!Passengers |
|||
!Notes |
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|- |
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|[[Bombardier Global Express]] |
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|1 |
|||
|0 |
|||
|13 |
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|9M-CJG |
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|- |
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!Total |
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!1 |
|||
!0 |
|||
!13 |
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! |
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|} |
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===Fleet renewal and development=== |
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[[File:9M-AHR (22057200986).jpg|thumb|An AirAsia plane in [[Line Corporation|Line]] livery at [[Hong Kong International Airport|Hong Kong]]]] |
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[[File:AirAsia Boeing 747-200 KvW.jpg|thumb|An AirAsia Boeing 747-200 (N620FF) in a hybrid AirAsia-[[Tabung Haji]] livery leased from [[Tower Air]] for charter operations during the [[Hajj]] season in 2000]] |
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[[File:AirAsia interior.jpg|thumb|The interior of an AirAsia Airbus A320-200 aircraft.]] |
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Previously operating the [[Boeing 737 |
Previously operating the [[Boeing 737-300]], AirAsia has now completely converted to the [[Airbus A320 family]]. |
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In June 2011 AirAsia ordered 200 Airbus [[Airbus A320neo family|A320neos]] at the [[Paris Air Show]].<ref name=BBC/><ref name=FT/> The planes were originally due to become available in 2015, and the deal was one of the largest ever for commercial aircraft in a single order.<ref name=BBC>{{cite news |
In June 2011, AirAsia ordered 200 Airbus [[Airbus A320neo family|A320neos]] at the [[Paris Air Show]].<ref name=BBC/><ref name=FT/> The planes were originally due to become available in 2015, and the deal was one of the largest ever for commercial aircraft in a single order.<ref name=BBC>{{cite news|url= https://www.bbc.co.uk/news/business-13884433|title=Airbus and AirAsia announce record deal for 200 planes|work=BBC News|date=23 June 2011|access-date=23 June 2011|archive-url=https://web.archive.org/web/20110623112044/http://www.bbc.co.uk/news/business-13884433|archive-date= 23 June 2011|url-status= live}}</ref> The deal was worth US$18 billion at list prices, although AirAsia will have obtained a substantial discount from those prices.<ref name="FT">{{cite news|url= http://www.ft.com/cms/s/0/e83d5dc2-9d9e-11e0-9a70-00144feabdc0.html |archive-url=https://ghostarchive.org/archive/20221210/http://www.ft.com/cms/s/0/e83d5dc2-9d9e-11e0-9a70-00144feabdc0.html |archive-date=10 December 2022 |url-access=subscription |url-status=live|title=Airbus secures 200 jet order from AirAsia|work=Financial Times|location=London|date =23 June 2011|author=Odell, Mark|author2=Boxell, James}}</ref> The deal makes AirAsia Airbus' single biggest customer.<ref name="Reuters">{{cite news|url= https://www.reuters.com/article/uk-airshow-airasia-fernandes-idUSLNE75M05X20110623 |title=AirAsia's Fernandes bets big on boyhood idea|work=Reuters|date=23 June 2011|access-date=23 June 2011}}</ref> On 13 December 2012, AirAsia placed an order for an additional 100 Airbus A320 jets, splitting it between 64 A320neo and 36 A320ceo.<ref name="www.airbus.com/presscentre">{{cite news|title=AirAsia orders 100 more A320s|url=http://www.airbus.com/presscentre/pressreleases/press-release-detail/detail/airasia-orders-100-more-a320s/|access-date=13 December 2012}}</ref> |
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At the Farnborough International Air Show in 2016, Air Asia ordered 100 A321neos at an estimated cost of US$12.6 Billion dollars at list prices.<ref>{{cite web|url=https://www.bloomberg.com/news/articles/2016-07-12/boeing-and-airbus-neck-and-neck-at-air-show-after-indian-order|title=Airbus's $12.6 Billion AirAsia Order Trounces Boeing at Air Show|date=12 July 2016|publisher=|via=www.bloomberg.com}}</ref> Air Asia plans to fly these larger aircraft to airports that have infrastructure constraints.<ref>{{cite web|url=https://blogs.crikey.com.au/planetalking/2016/07/13/60649/|title=Airbus wins a trophy order from Air Asia for 100 A321 NEOs|date=13 July 2016|publisher=}}</ref> AirAsia received its first A320neo In September 2016. |
|||
At the Farnborough International Air Show in 2016, AirAsia ordered 100 A321neos at an estimated cost of US$12.6 Billion dollars at list prices.<ref>{{cite web|url=https://www.bloomberg.com/news/articles/2016-07-12/boeing-and-airbus-neck-and-neck-at-air-show-after-indian-order|title=Airbus's $12.6 Billion AirAsia Order Trounces Boeing at Air Show|date=12 July 2016|publisher=Bloomberg L.P.}}</ref> AirAsia planned to fly these larger aircraft to airports that had infrastructure constraints.<ref>{{cite web|url=https://blogs.crikey.com.au/planetalking/2016/07/13/60649/|title=Airbus wins a trophy order from Air Asia for 100 A321 NEOs|date=13 July 2016}}</ref> AirAsia received its first A320neo in September 2016. |
|||
With this, the total number of orders that AirAsia had placed for the [[Airbus A320 family]] had gone up to 575, reaffirming the carrier's position as the largest airline customer for the Airbus single aisle product line.<ref name=a321neo/> |
|||
At the 2019 Farnborough Air Show, AirAsia further increased its orders for A320 aircraft, in the process also becoming Airbus' largest customer for the A321neo variant.<ref>{{cite web|url=https://www.airbus.com/en/newsroom/press-releases/2019-06-airasia-upsizes-a320neo-order-to-larger-a321neo |title=AirAsia upsizes A320neo order to larger A321neo |publisher=[[Airbus]] |date=18 June 2019 |access-date=18 May 2022}}</ref> With this order, the total number of orders that AirAsia had placed for the [[Airbus A320 family]] climbed to 592, reaffirming the carrier's position also as the largest airline customer for the Airbus single aisle product line.<ref name="a321neo">[http://www.airbus.com/newsevents/news-events-single/detail/airasia-places-major-order-for-100-a321neo AirAsia places major order for 100 A321neo] {{Webarchive|url=https://web.archive.org/web/20161130054237/http://www.airbus.com/newsevents/news-events-single/detail/airasia-places-major-order-for-100-a321neo/|date=30 November 2016}} Airbus, 12 July 2016</ref> However, as a consequence of the [[COVID-19 pandemic]] on aviation, the orders for the new A320 family of aircraft were reworked by mutual agreement between AirAsia and Airbus in October 2021, with deliveries now scheduled to extend to 2035, among other undisclosed changes in purchase terms.<ref>{{cite news|url=https://www.reuters.com/business/aerospace-defense/malaysias-airasia-group-reaffirms-commitment-fleet-migration-airbus-a321neo-2021-10-06/ |title=Malaysia's AirAsia Group restructures its huge Airbus plane order |date=6 October 2021 |access-date=18 May 2022}}</ref> |
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==Services== |
|||
===Former fleet=== |
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AirAsia formerly operated the following aircraft:{{Cn|date=September 2024}} |
|||
{| class="wikitable" style="margin:0.5em auto; text-align:center" |
|||
|+ AirAsia former fleet |
|||
|- |
|||
!Aircraft |
|||
!Total |
|||
!Introduced |
|||
!Retired |
|||
!Replacement |
|||
!Notes |
|||
|- |
|||
|[[Boeing 737-300]] |
|||
|32 |
|||
|1996 |
|||
|2009 |
|||
|[[Airbus A320-200]] |
|||
| |
|||
|- |
|||
|rowspan=2|[[Boeing 747-200B]] |
|||
|2 |
|||
|2000 |
|||
|2000 |
|||
|rowspan=3|None |
|||
|Leased from [[Tower Air]] |
|||
|- |
|||
|3 |
|||
|2003 |
|||
|2003 |
|||
|Leased from [[Air Atlanta Icelandic]] and [[European Aviation Air Charter]]. |
|||
|- |
|||
|[[McDonnell Douglas MD-11|McDonnell Douglas MD-11ER]] |
|||
|1 |
|||
|1999 |
|||
|2000 |
|||
|Leased from [[World Airways]] |
|||
|} |
|||
==Services== |
|||
===On board=== |
===On board=== |
||
[[File:AirAsia Chicken Rice meal.jpg|thumb|Chicken rice meal served on a flight from Malaysia to Singapore.]] |
|||
AirAsia offers “Santan” menu," a [[buy on board]] programme offering food and drinks for purchase.<ref>"[https://archive.is/20080902040133/http://www.airasia.com/site/in/en/snackAttack.jsp Snack Attack]." ''AirAsia''. Retrieved 24 November 2008.</ref> AirAsia is accredited by the KL Syariah Index of Bursa Malaysia, and in accordance with [[Sharia]]h principles it does not serve [[alcohol]] or [[pork]]. However, this applies only to the regional AirAsia group flights, and not to the AirAsia X flights, which do sell wine and beer on board.<ref>[http://www.airasia.com/au/en/inflight-comforts/d7-in-flight-menu.page ''AirAsia X Inflight food & beverage'']. AirAsiaX. Retrieved 2 January 2015.</ref> |
|||
AirAsia offers "Santan" menu, with options to [[buy on board]] offering food, drinks, merchandise and duty free for purchase. Pre-purchase of "Santan" meals is available at a lower price than on board, and with additional options <ref>"[https://archive.today/20080902040133/http://www.airasia.com/site/in/en/snackAttack.jsp Snack Attack]." ''AirAsia''. Retrieved 24 November 2008.</ref> AirAsia is accredited by the KL Syariah Index of Bursa Malaysia, and in accordance with [[Sharia]]h principles, it does not serve [[alcohol (drug)|alcohol]] or [[pork]]. However, this applies only to the regional AirAsia group flights, and not to the AirAsia X flights, which do sell wine and beer on board.<ref>[http://www.airasia.com/au/en/inflight-comforts/d7-in-flight-menu.page ''AirAsia X Inflight food & beverage''] {{Webarchive|url=https://web.archive.org/web/20150102164121/http://www.airasia.com/au/en/inflight-comforts/d7-in-flight-menu.page |date=2 January 2015 }}. AirAsiaX. Retrieved 2 January 2015.</ref> |
|||
===Frequent-flyer program=== |
===Frequent-flyer program=== |
||
AirAsia |
AirAsia has launched a programme called "AirAsia rewards", formerly known as “BIG”. Under this programme, it will issue loyalty points to AirAsia customers and third-party merchants. Points can then be used to redeem AirAsia flights.<ref>{{cite news |url= http://www.flightglobal.com/articles/2011/09/21/362351/airasia-to-launch-loyalty-programme.html |date=21 September 2011 |title=AirAsia to launch frequent-flyer program |work=Flightglobal |access-date=21 September 2011 |author=Govindasamy, Siva}}</ref> |
||
==Corporate affairs== |
|||
[[File:KLIA LCCT frontview.jpg|thumb|KLIA LCCT, which housed the AirAsia head office until the opening of RedQuarters]] |
|||
The head office is the Red Quarters (RedQ) at [[Kuala Lumpur International Airport]] in [[Sepang]], [[Selangor]].<ref>{{cite web|url=https://careers.airasia.com/where-we-are1|title=Where We Are|publisher=AirAsia|accessdate=2022-03-24|quote=Jalan Pekeliling 5, Lapangan Terbang Antarabangsa Kuala Lumpur, 64000 KLIA, Selangor}}</ref> This facility also serves as the company's [[registered office]].<ref>{{cite web|url=https://capitala.airasia.com/misc/ar2020.pdf|title=Annual Report 2020|publisher=AirAsia|accessdate=2022-05-22|page=27 (PDF p. 31/299)|quote=REGISTERED OFFICE AirAsia Group Berhad [...] RedQ, Jalan Pekeliling 5 Lapangan Terbang Antarabangsa Kuala Lumpur (klia2) 64000 KLIA Selangor Darul Ehsan}}</ref> |
|||
The airline has moved its head office to a new {{convert|613383|sqft|sqm|abbr=on|order=flip}}, RM140mil facility constructed at [[klia2]] on 7 November 2016.<ref name=RedQ>"[http://www.thestar.com.my/News/Nation/2014/11/15/RedQuarters-set-to-become-AirAsias-global-HQ-by-2016/ RedQuarters set to become AirAsia’s global HQ by 2016 ]" ([https://web.archive.org/web/20141118202611/http://www.thestar.com.my/News/Nation/2014/11/15/RedQuarters-set-to-become-AirAsias-global-HQ-by-2016/ Archive]). ''[[The Star (Malaysia)|The Star]]''. 15 November 2014. Retrieved 2 September 2015.</ref> Until the new head office opened, the airline's head office was located in the KLIA LCCT. The new klia2 head office has been scheduled to open at the end of 2015.<ref>"[http://www.themalaysianinsider.com/malaysia/article/airasia-denies-funding-issues-in-moving-hq-to-klia2 AirAsia denies funding issues in moving HQ to klia2]" ([https://web.archive.org/web/20140605031526/http://www.themalaysianinsider.com/malaysia/article/airasia-denies-funding-issues-in-moving-hq-to-klia2 Archive]). ''[[The Malaysian Insider]]''. 2 June 2014. Retrieved 28 August 2014.</ref> The former registered office was on level 13 of the Menara Prima Tower B in [[Petaling Jaya]].<ref>"[http://www.airasia.com/docs/common-docs/investor-relations/annual-report-2013.pdf Annual Report 2013]" ([https://web.archive.org/web/20140903151743/http://www.airasia.com/docs/common-docs/investor-relations/annual-report-2013.pdf Archive]). AirAsia. Retrieved 29 August 2014. p. 33/306. "HEAD OFFICE LCC Terminal, Jalan KLIA S3 Southern Support Zone, KLIA, 64000 Sepang, Selangor Darul Ehsan, Malaysia" and "REGISTERED OFFICE AirAsia Berhad (Company No. 284669-W) B-13-15, Level 13, Menara Prima Tower B Jalan PJU 1/39, Dataran Prima 47301 Petaling Jaya Selangor Darul Ehsan, Malaysia"</ref> |
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RedQ is scheduled to hold about 2,000 AirAsia and [[AirAsia X]] employees.<ref name=RedQ/> Aireen Omar, the AirAsia Country CEO of Malaysia, stated that the headquarters needed to be redesigned because in the klia2 plans the location of the control tower had been changed.<ref name=ABNHQ>"[http://news.abnxcess.com/2014/06/airasias-new-hq-to-be-completed-by-end-2015/ AirAsia’s new HQ to be completed by end-2015] {{webarchive|url=https://web.archive.org/web/20140903193233/http://news.abnxcess.com/2014/06/airasias-new-hq-to-be-completed-by-end-2015/ |date=3 September 2014 }}." [[ABNXcess]]. 4 June 2014. Retrieved 29 August 2014.</ref> Construction on the facility was scheduled to begin in July 2014.<ref>Lim, Levina. "[http://www.theedgemalaysia.com/business-news/292612-airasia-delay-in-moving-hq-to-klia2-not-due-to-funding-issues.html AirAsia: Delay in moving HQ to klia2 not due to funding issues]" ([https://archive.today/20140829123618/http://www.theedgemalaysia.com/business-news/292612-airasia-delay-in-moving-hq-to-klia2-not-due-to-funding-issues.html Archive]). ''[[The Edge (Malaysia)]]''. Tuesday 3 June 2014. Retrieved 29 August 2014.</ref> [[Malaysia Airports Holdings]] is leasing the land that will be occupied by the headquarters.<ref name=ABNHQ/> January Ann Baysa, an AirAsia X [[flight attendant]] from the [[Philippines]], gave the building the name "RedQuarters" or "RedQ". Its groundbreaking ceremony was held in November 2014.<ref name=RedQ/> |
|||
===Business highlights{{Table alignment}}=== |
|||
{| class="wikitable defaultcenter" |
|||
|+AirAsia Group/Capital A business highlights<ref name="financial">{{Cite web|title=Annual Report |url=https://www.capitala.com/ar.html |website=Capital A Berhad |access-date=13 December 2022}}</ref> |
|||
! colspan="8" |Financial performance ([[Malaysian ringgit|RM]] million) |
|||
! colspan="6" |Operating highlights (group) |
|||
|- |
|||
!Fiscal year |
|||
![[Revenue]] |
|||
![[Expenses]] |
|||
![[Operating income]] |
|||
![[Net income]] |
|||
![[Assets]] |
|||
![[Liability (financial accounting)|Liabilities]] |
|||
![[Equity (finance)|Equity]] |
|||
![[Passengers|Pax]] |
|||
!Available seats |
|||
![[Passenger load factor|Load factor]] (%) |
|||
![[Revenue passenger|RPK]] (million) |
|||
![[Available seat kilometer|ASK]] (million) |
|||
!Fleet size |
|||
|- |
|||
!2008 |
|||
|2,855 |
|||
|3,207 |
|||
|{{color|red|−352}} |
|||
|{{color|red|−496}} |
|||
|9,406 |
|||
|7,800 |
|||
|1,606 |
|||
|11,808,058 |
|||
|15,744,077 |
|||
|75.00 |
|||
|14,439 |
|||
|16,890 |
|||
|65 |
|||
|- |
|||
!2009 |
|||
|3,133 |
|||
|2,220 |
|||
|913 |
|||
|506 |
|||
|11,398 |
|||
|8,777 |
|||
|2,621 |
|||
|14,253,244 |
|||
|19,004,325 |
|||
|75.00 |
|||
|16,890 |
|||
|22,159 |
|||
|84 |
|||
|- |
|||
!2010 |
|||
|3,948 |
|||
|2,881 |
|||
|1,067 |
|||
|1,061 |
|||
|13,240 |
|||
|9,599 |
|||
|3,641 |
|||
|25,680,609 |
|||
|33,058,197 |
|||
|77.45 |
|||
|29,612 |
|||
|38,704 |
|||
|90 |
|||
|- |
|||
!2011 |
|||
|4,495 |
|||
|3,332 |
|||
|1,163 |
|||
|555 |
|||
|13,906 |
|||
|9,870 |
|||
|4,036 |
|||
|29,975,005 |
|||
|37,505,692 |
|||
|79.81 |
|||
|35,090 |
|||
|43,940 |
|||
|97 |
|||
|- |
|||
!2012 |
|||
|4,946 |
|||
|3,917 |
|||
|1,029 |
|||
|790 |
|||
|15,729 |
|||
|10,869 |
|||
|4,860 |
|||
|34,137,594 |
|||
|42,974,280 |
|||
|73.83 |
|||
|38,699 |
|||
|48,581 |
|||
|118 |
|||
|- |
|||
!2013 |
|||
|5,112 |
|||
|4,249 |
|||
|863 |
|||
|362 |
|||
|17,856 |
|||
|12,855 |
|||
|5,001 |
|||
|42,431,075 |
|||
|53,777,570 |
|||
|75.59 |
|||
|47,880 |
|||
|60,261 |
|||
|154 |
|||
|- |
|||
!2014 |
|||
|5,416 |
|||
|4,590 |
|||
|826 |
|||
|83 |
|||
|20,664 |
|||
|16,109 |
|||
|4,555 |
|||
|45,578,458 |
|||
|58,185,900 |
|||
|77.41 |
|||
|52,183 |
|||
|66,625 |
|||
|172 |
|||
|- |
|||
!2015 |
|||
|6,298 |
|||
|4,702 |
|||
|1,596 |
|||
|541 |
|||
|21,316 |
|||
|16,865 |
|||
|4,451 |
|||
|50,258,794 |
|||
|62,809,426 |
|||
|79.46 |
|||
|58,479 |
|||
|73,209 |
|||
|171 |
|||
|- |
|||
!2016 |
|||
|6,846 |
|||
|4,735 |
|||
|2,111 |
|||
|1,619 |
|||
|21,986 |
|||
|15,358 |
|||
|6,628 |
|||
|54,778,693 |
|||
|63,826,307 |
|||
|85.61 |
|||
|65,971 |
|||
|77,266 |
|||
|174 |
|||
|- |
|||
!2017 |
|||
|9,710 |
|||
|7,549 |
|||
|2,161 |
|||
|1,571 |
|||
|21,674 |
|||
|14,964 |
|||
|6,710 |
|||
|63,385,096 |
|||
|72,283,184 |
|||
|83.75 |
|||
|74,986 |
|||
|85,961 |
|||
|205 |
|||
|- |
|||
!2018 |
|||
|10,638 |
|||
|9,419 |
|||
|1,219 |
|||
|1,695 |
|||
|18,550 |
|||
|12,365 |
|||
|6,185 |
|||
|72,907,649 |
|||
|86,089,380 |
|||
|81.98 |
|||
|84,490 |
|||
|101,446 |
|||
|226 |
|||
|- |
|||
!2019 |
|||
|11,860 |
|||
|11,136 |
|||
|725 |
|||
|{{color|red|−283}} |
|||
|25,595 |
|||
|22,684 |
|||
|2,911 |
|||
|83,107,856 |
|||
|97,585,626 |
|||
|80.18 |
|||
|96,245 |
|||
|112,995 |
|||
|246 |
|||
|- |
|||
!2020 |
|||
|3,274 |
|||
|8,697 |
|||
|{{color|red|−5,422}} |
|||
|{{color|red|−5,888}} |
|||
|19,866 |
|||
|23,436 |
|||
|{{color|red|−3,570}} |
|||
|22,800,877 |
|||
|30,584,954 |
|||
|74.76 |
|||
|21,642 |
|||
|29,296 |
|||
|247 |
|||
|- |
|||
!2021 |
|||
|1,836 |
|||
|4,682 |
|||
|{{color|red|−2,846}} |
|||
|{{color|red|−3,721}} |
|||
|20,030 |
|||
|26,453 |
|||
|{{color|red|−6,423}} |
|||
|7,740,504 |
|||
|10,808,358 |
|||
|71.78 |
|||
|6,231 |
|||
|8,724 |
|||
|213 |
|||
|- |
|||
!2022 |
|||
|6,437 |
|||
|7,831 |
|||
|{{color|red|−1,394}} |
|||
|{{color|red|−3,304}} |
|||
|19,928 |
|||
|29,445 |
|||
|{{color|red|−9,517}} |
|||
|34,197,289 |
|||
|40,833,504 |
|||
|83.72 |
|||
|33,005 |
|||
|39,773 |
|||
|209 |
|||
|- |
|||
!2023 |
|||
|14,693 |
|||
|14,547 |
|||
|145 |
|||
|{{color|red|−96}} |
|||
|28,455 |
|||
|39,080 |
|||
|{{color|red|−10,625}} |
|||
|49,250,326 |
|||
|55,907,707 |
|||
|88.09 |
|||
|57,389 |
|||
|66,164 |
|||
|216 |
|||
|} |
|||
;Notes |
|||
*Data before 2008 were excluded from the table as figures from 2000 to 2007 were compounded using a different fiscal year period. |
|||
*The financial highlights table only includes figures from the Capital A Consolidated Airlines Group consisting of its main affiliate in Malaysia, and sub-affiliates [[Indonesia AirAsia]] and [[Philippines AirAsia]].<ref>{{Cite news|title=CAPITAL A FOURTH QUARTER 2022 AND FULL FINANCIAL YEAR 2022 OPERATING RESULTS |date=26 January 2023 |url=https://newsroom.airasia.com/news/capital-a-4q2022-ops-stats |website=AirAsia Newsroom |access-date=27 January 2023}}</ref> |
|||
==Affiliate airlines== |
|||
===AirAsia Cambodia=== |
|||
{{Main|AirAsia Cambodia}} |
|||
In May 2017, AirAsia planned to open a subsidiary company in [[Cambodia]] to handle an increase of tourists from Malaysia visiting to the Cambodian cities of [[Phnom Penh]], [[Siem Reap]] and [[Sihanoukville, Cambodia|Sihanoukville]].<ref>{{Cite news|title=AirAsia to set up Cambodian subsidiary — report |first=Adela Megan |last=Willy |work=The Edge Markets |date=16 May 2017 |url=https://www.theedgemarkets.com/article/airasia-set-cambodian-subsidiary-%E2%80%94-report |access-date=9 December 2022}}</ref> On 9 December 2022, AirAsia and Sivilai Asia signed a joint venture agreement to establish AirAsia Cambodia,<ref name="cambodia-launch" /> with AirAsia owning majority of the airline.<ref>{{Cite news|title=AirAsia to Now Launch a Low-Cost Carrier in Cambodia |work=Skift |url=https://skift.com/blog/airasia-to-now-launch-a-low-cost-carrier-in-cambodia/ |date=9 December 2022 |access-date=9 December 2022}}</ref> The airline commenced operations on 2 May 2024.<ref name="cambodia-launch">{{Cite news|title=AirAsia launches new low cost airline in Cambodia |work=The Star |date=9 December 2022 |access-date=9 December 2022 |url=https://www.thestar.com.my/business/business-news/2022/12/09/airasia-launches-new-low-cost-airline-in-cambodia}}</ref> |
|||
===AirAsia India=== |
|||
{{Main|AirAsia India}} |
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AirAsia India was the Indian affiliate of AirAsia. The airline was announced as a joint venture between AirAsia, Arun Bhatia, and Tata Sons on 19 February 2013. It commenced operations on 12 June 2014.<ref>{{cite news|url=http://profit.ndtv.com/news/corporates/article-airasia-india-tickets-on-sale-from-friday-389821|title=Maiden flight of AirAsia's India venture|access-date=19 July 2015|publisher=NDTV}}</ref> The airline is headquartered in [[Chennai]],<ref>{{cite news|url=http://www.thehindu.com/business/Industry/airasia-launches-india-ops-from-bangalore/article6107551.ece|title=Airasia launches India ops|newspaper=The Hindu|date=12 June 2014}}</ref> with its primary hub at [[Kempegowda International Airport]], [[Bangalore]].<ref>{{cite news|url=http://timesofindia.indiatimes.com/business/india-business/AirAsia-India-to-shift-its-base-from-Chennai-to-Bangalore/articleshow/35777333.cms|title=AirAsia India to shift its base from Chennai to Bangalore|date=30 May 2014|newspaper=The Times of India}}</ref><ref>{{cite news|url=http://www.newindianexpress.com/cities/chennai/Chennai-Not-an-Ideal-Airline-Destination/2014/07/26/article2348407.ece|archive-url=https://web.archive.org/web/20140729152647/http://www.newindianexpress.com/cities/chennai/Chennai-Not-an-Ideal-Airline-Destination/2014/07/26/article2348407.ece|url-status=dead|archive-date=29 July 2014|title=Chennai Not an Ideal Airline Destination?|newspaper=The New Indian Express|date=26 July 2014}}</ref> |
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In November 2020, AirAsia reviewing its India operations run in partnership with Tata Sons signalling a possible exit from the country.<ref>{{Cite web|date=November 18, 2020|first=Reeba |last=Zachariah|title=AirAsia India: AirAsia may exit India, end joint venture with Tata Sons|url=https://timesofindia.indiatimes.com/business/india-business/airasia-may-exit-india-end-jv-with-tata-sons/articleshow/79271376.cms|access-date=2020-12-01|website=The Times of India|language=en}}</ref> The airline was later sold to Tata Sons in 2022, making it a wholly-owned subsidiary of [[Air India Limited]].<ref>{{Cite news|date=2020-12-30|title=Tata grabs bigger slice of AirAsia and India's airline industry|language=en-GB|work=BBC News|url=https://www.bbc.com/news/business-55481213|access-date=2020-12-31}}</ref><ref>{{Cite news|title=AirAsia sells its remaining shares to Tata Group-owned Air India |url=https://www.theweek.in/news/biz-tech/2022/11/02/airasia-sells-its-remaining-shares-to-tata-group-owned-air-india.html |work=The Week |date=2 November 2022 |access-date=3 November 2022}}</ref> The airline merged with Air India Express in 2023.<ref name="How the Tata Group’s airline merger plan will unfold">{{cite news |url=https://indianexpress.com/article/explained/explained-economics/tata-group-air-india-express-air-asia-vistara-consolidation-8163659/|title =How the Tata Group's airline merger plan will unfold|date=23 September 2022|access-date=24 October 2022|work=The Indian Express}}</ref> |
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===AirAsia Japan=== |
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{{Main|AirAsia Japan}} |
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AirAsia Japan was the Japanese low-cost airline affiliate of AirAsia based in [[Chubu Centrair International Airport|Nagoya]] and formerly in [[Narita International Airport|Narita]]. The airline was first announced as a joint venture between AirAsia and [[All Nippon Airways]] in 2011.<ref name="pr">{{cite web|url=http://www.ana.co.jp/eng/aboutana/press/2011/110721.html|title= ANA Official Press Release on the establishment of AirAsia Japan|publisher=Ana.co.jp|date=21 July 2011|access-date=15 October 2012}}</ref> It flew its first flight in August 2012.<ref name="pr" /> The joint venture was terminated in June 2013, which led to the airline ceasing operations on 27 October 2013.<ref>{{cite web|url=http://www.thestar.com.my/Business/Business-News/2013/06/26/AirAsia-terminates-Japan-joint-venture.aspx|title=AirAsia terminates Japan joint venture|work=The Star|date=26 June 2013|access-date=4 December 2013|archive-date=20 December 2019|archive-url=https://web.archive.org/web/20191220095509/https://www.thestar.com.my/Business/Business-News/2013/06/26/AirAsia-terminates-Japan-joint-venture.aspx|url-status=dead}}</ref> |
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A relaunch of AirAsia Japan was announced in 2014.<ref>{{cite web|url=http://www.airasia.com/jp/en/press-releases/airasia-to-re-enter-japan-low-cost-carrier-market.page|title=AirAsia to re-enter Japan's low cost carrier market|publisher=AirAsia|date=1 July 2014}}</ref> It recommenced operations on 29 October 2017, but due to low passenger demand caused by [[COVID-19 pandemic]], it ceased operations on 5 October 2020.<ref>{{cite web |title=Malaysia's AirAsia shuts Japan operations |url=https://www.reuters.com/article/idUSKBN26Q1A9/ |website=reuters.com |publisher=[[Reuters]] |access-date=15 May 2024 |language=English |date=5 October 2020 }}</ref> |
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===AirAsia X=== |
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{{Main|AirAsia X}} |
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AirAsia X is the [[long-haul|long-haul operation]] of AirAsia. The franchise is able to keep costs down by using a universal ticketing system.<ref name="The Star X-citing deals">{{cite news |work=[[The Star (Malaysia)|The Star]]|date=6 January 2007 |title=X-citing deal for air travellers |url=http://thestar.com.my/news/story.asp?file=/2007/1/6/nation/16493788&sec=nation |archive-url=https://web.archive.org/web/20071011201247/http://thestar.com.my/news/story.asp?file=%2F2007%2F1%2F6%2Fnation%2F16493788&sec=nation |url-status=dead |archive-date=11 October 2007 }} The airline will be operating "incredibly" cheap prices to and from Asia to the east coast of Australia</ref> AirAsia X is also affiliated with [[Virgin Group]]<ref>{{cite news|work=[[Sydney Morning Herald]]|title=AirAsia X en route|url=http://www.smh.com.au/news/xchange/primary-must-be-keen-to-stay-in/2007/09/18/1189881511562.html?page=2|date=18 September 2007}}</ref> and [[Air Canada]]. On 17 May 2007, Tony Fernandes announced plans to commence flights from Malaysia to Australia. Fernandes said he would be avoiding [[Sydney Airport]] due to its high fees. Instead, the airline would concentrate on cheaper alternatives such as Melbourne's [[Avalon Airport]], [[Newcastle Airport, New South Wales|Newcastle]] and [[Adelaide Airport]]. Sustained fares were predicted to be around [[Malaysian ringgit|MYR]] 800 ([[Australian dollar|A$]]285) for a return fare, plus taxes.<ref name="SMH">{{cite news|work=Sydney Morning Herald|title=Cut-price airlines landing like flies|url=http://www.smh.com.au/news/travel/cutprice-airlines-landing-like-flies/2007/05/17/1178995366002.html|date=18 May 2007}}</ref> Interest was also expressed in using [[Gold Coast Airport]] as another Australian destination.<ref>{{cite news|title=Jetstar terminates Melbourne-Hawaii route|url=http://www.etravelblackboard.com/index.asp?id=67743&nav=2|date=8 August 2007}}</ref> AirAsia X began operations on 2 November 2007, with its first flight from Kuala Lumpur to Gold Coast. |
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===Indonesia AirAsia & Indonesia AirAsia X=== |
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{{Main|Indonesia AirAsia|Indonesia AirAsia X}} |
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Indonesia AirAsia serves as the Indonesian affiliate of AirAsia, It operates scheduled domestic and international flights from Indonesia, with its main base at [[Soekarno-Hatta International Airport]], Jakarta.<ref name="FI">{{cite news | title= Directory: World Airlines | work= [[Flight International]] | page= 93 | date= 3 April 2007}}</ref> The airline was established as Awair in 1999 by 4th President of Indonesia [[Abdurrahman Wahid]], of which he had a 40% stake in that he relinquished upon his election. On 1 December 2005, Awair changed its name to Indonesia AirAsia in line with the other AirAsia branded airlines in the region. AirAsia Berhad has a 49% share in the airline with Fersindo Nusaperkasa owning 51%. Indonesia's laws disallow a foreign-majority ownership on domestic civil aviation operations. |
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Indonesia AirAsia X is a joint venture of AirAsia X. It serves Indonesia AirAsia's regularly scheduled long haul international flights from Bali's [[Ngurah Rai International Airport]]. Indonesia AirAsia X launched its first flight to [[Taoyuan International Airport|Taipei]] on 29 January 2015. It ceased scheduled operations in January 2019. |
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===Philippines AirAsia=== |
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{{Main|Philippines AirAsia}} |
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Philippines AirAsia is a joint venture between Filipino investors and AirAsia. The Filipino group include Antonio Cojuangco, Jr., Yancy Mckhel Mejia, former owner of [[Associated Broadcasting Company]] with flagship television station TV5, Michael Romero, a real estate developer and port operator, and Marianne Hontiveros. The airline is 60% owned by the Filipino investors and the remaining 40% is owned by AirAsia.<ref name="airasia-ph-launch" /> The airline was launched on 16 December 2010<ref name="airasia-ph-launch">{{Cite news|title=Asia's largest budget airline, Filipino partners take on local industry |first=Lala |last=Rimando |url=https://news.abs-cbn.com/business/12/16/10/airasia-cojuanco-joint-venture-starts-operations-august |date=23 December 2010 |orig-date=16 December 2010 |work=ABS-CBN News |access-date=18 November 2022}}</ref> and commenced operations on 28 March 2012.<ref>{{Cite news|title=Philippines' AirAsia finally takes off |first=KD |last=Suarez |url=https://www.rappler.com/business/3083-philippines-airasia-finally-takes-off/ |work=Rappler |date=28 March 2012 |access-date=18 November 2022}}</ref> |
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In 2013, it partnered with [[Zest Airways]], a Philippine low-cost airline. It operates scheduled domestic and international tourist services, mainly feeder services linking [[Manila]] and [[Cebu]] with 24 domestic destinations in support of the trunk route operations of other airlines. Less than a year after AirAsia and Zest Air's strategic alliance, Zest Airways was rebranded as AirAsia Zest on 21 September 2013.<ref>{{cite web|url=http://www.abs-cbnnews.com/business/09/23/13/rebranded-airasia-zest-gets-cab-approval|title=AirAsia Zest gets CAB approval|work=ABS-CBN News|date=23 September 2013}}</ref> It merged with Philippines AirAsia in 2015.<ref>{{Cite news|title=Air Asia Zest brand to be phased out |first=Louise Maureen |last=Simeon |work=The Philippine Star |date=September 27, 2015 |url=https://www.philstar.com/business/2015/09/27/1504595/air-asia-zest-brand-be-phased-out |access-date=November 18, 2022}}</ref> |
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===Thai AirAsia & Thai AirAsia X=== |
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{{Main|Thai AirAsia|Thai AirAsia X}} |
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Thai AirAsia is a joint venture between AirAsia and Thailand's Asia Aviation. It serves AirAsia's regularly scheduled domestic and international flights from Bangkok and other cities in [[Thailand]]. Prior to 2016, Thai AirAsia was 55% owned by Asia Aviation and 45% owned by AirAsia International. [[King Power]] acquired 39% of Asia Aviation in 2016. The airline sponsors the Thai football teams [[Buriram United F.C.|Buriram United]], [[Muangthong United F.C.|SCG Muangthong United]], [[Chonburi F.C.|Chonburi]], [[Osotspa Saraburi F.C.|Osotspa Saraburi]], [[BEC Tero Sasana F.C.|BEC Tero Sasana]], [[Chiangrai United F.C.|Chiangrai UTD]], [[Esan United F.C.|Esan United]], [[Chainat F.C.|Chainat]], [[Samut Prakan Customs United F.C.|Samut Prakan CUTD]], [[Bangkok United F.C.|Bangkok United]], [[F.C. Phuket|FC Phuket]], [[Krabi F.C.|Krabi]], [[Air Force United F.C.|Air Force United]], [[Nakhon Phanom F.C.|Nakhon Phanom]], [[Loei City F.C.|Loei City]], [[Trang F.C.|Trang]] and the referee of [[Football Association of Thailand]]. |
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Thai AirAsia X is Thailand's first long-haul low-cost airline. It was scheduled to begin operations in June 2014. After putting off the launch that had been planned for the first quarter, Thai AirAsia X was to launch its maiden service from Bangkok to Incheon, South Korea on 17 June and then begin regular flights to Japan's Narita Airport in Tokyo and Osaka around July.<ref>{{cite news|url=https://www.theborneopost.com/2014/05/05/thai-airasia-x-upbeat-on-prospects/|title=Thai AirAsia X upbeat on prospects |work=[[The Borneo Post]] |date=5 May 2014 |access-date=9 May 2022 }}</ref> |
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In May 2022, AirAsia announced the introduction of its ride-hailing service in Thailand, AirAsia Ride.<ref>{{Cite web |date=2022-06-01 |title=Airasia Super App launches e-hailing service in Thailand |url=https://technode.global/2022/06/01/airasia-super-app-launches-e-hailing-service-in-thailand/ |access-date=2022-06-01 |website=TechNode Global |language=en-US}}</ref><ref>{{Cite web |title=AirAsia rolls out e-hailing service in Thailand |url=https://sendstory.co/news/airasia-rolls-out-e-hailing-16540165918641 |access-date=2022-06-01 |website=AirAsia rolls out e-hailing service in Thailand - 'Tech In Asia' News {{!}} SendStory Singapore |language=en}}</ref> Thailand is the second country AirAsia is expanding the e-hailing services in, directly competing with the dominant player, [[Grab (company)|Grab]]. |
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==Awards and recognitions== |
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* ''[[Skytrax]]'' |
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**'''World's Best Low-Cost Airline (2009–present)'''<ref name="auto"/> |
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* ''World Travel Awards'' |
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**'''World's Leading Low-Cost Airline (2013–present)'''<ref name="auto1">{{Cite news|title=Double celebration in the air: AirAsia wins World's Leading Low-Cost Airline 2022 & World's Leading Low-Cost Airline Cabin Crew 2022 at 29th World Travel Awards and hosts a party in the sky |url=https://newsroom.airasia.com/news/2022/11/12/double-celebration-in-the-air-airasia-wins-worlds-leading-low-cost-airline-2022-amp-worlds-leading-low-cost-airline-cabin-crew-2022-at-29th-world-travel-awards-and-hosts-a-party-in-the-sky |website=AirAsia Newsroom |date=12 November 2022 |access-date=4 January 2023}}</ref> |
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**'''World's Leading Low-Cost Airline Cabin Crew (2017–present)'''<ref name="auto1" /> |
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**'''Asia's Leading Low-Cost Airline (2016–present)'''<ref name="auto2">{{Cite news|title=AirAsia awarded Asia's Leading Low-Cost Airline Cabin Crew 2022 & Asia's Leading Low-Cost Airline 2022 at 29th World Travel Awards |url=https://newsroom.airasia.com/news/airasia-awarded-asias-leading-low-cost-airline-cabin-crew-2022-asias-leading-low-cost-airline-2022-at-29th-world-travel-awards |website=AirAsia Newsroom |date=8 September 2022 |access-date=4 January 2023}}</ref>[[Indonesia AirAsia Flight 8501]][[Indonesia AirAsia]] |
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== |
==Criticism and controversy== |
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=== Barisan Nasional-themed flight === |
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The 2012 World Airline Awards at the [[Farnborough Airshow]] ranked the airline as the world's best low-cost airline.<ref>{{cite news |url= http://www.worldairlineawards.com/awards_2012/lowcost2012.htm |archiveurl= https://web.archive.org/web/20120715040504/http://www.worldairlineawards.com/Awards_2012/lowcost2012.htm |archivedate= 15 July 2012 |title= AIRASIA is named as the World's Best Low-Cost Airline at the 2012 World Airline Awards held at Farnborough Air Show |year=2012 |accessdate=12 April 2013|work=The World Airline Awards}}</ref> |
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Before the [[2018 Malaysian general election]], AirAsia received criticism for seemingly backing [[Najib Razak]] and his [[Barisan Nasional]] coalition, a move seen as politically incorrect by some political commentators.<ref>{{Cite web|last=Gunasegaram|first=P.|date=2018-05-08|title=AirAsia's dubious support for BN|url=https://www.malaysiakini.com/news/423627|access-date=2022-02-02|website=Malaysiakini}}</ref> Najib was seen returning from Sabah to Kuala Lumpur after a campaign trip on an AirAsia flight together with AirAsia CEO Tony Fernandes. The aeroplane that Najib flew was draped in the blue of BN with the air stewardesses dressed in that same blue, instead of the typical AirAsia red. The words "Hebatkan Negaraku" (English: "Make my country greater") can also be seen across the fuselage of the aeroplane. After Najib was defeated in the general election, Tony Fernandes issued an apology, claiming that he had buckled under the intense pressure from Najib's government.<ref>{{Cite web|last=Auto|first=Hermes|date=2018-05-13|title=AirAsia CEO Tony Fernandes apologises for Barisan Nasional-themed flight, says he buckled under govt pressure {{!}} The Straits Times|url=https://www.straitstimes.com/asia/se-asia/airasia-ceo-tony-fernandes-apologises-for-barisan-nasional-themed-flight-says-he|access-date=2022-02-02|website=www.straitstimes.com|language=en}}</ref> |
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===Other controversies and issues=== |
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AirAsia has been named as the world's best low-cost carrier for 10 years in a row including the latest award for the year 2018.<ref name="auto"/> |
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In 2007, passengers from "The Barrier-Free Environment and Accessible Transport Group" protested against the airline over its refusal to fly passengers who were completely immobile.<ref>{{cite news|url=http://thestar.com.my/news/story.asp?file=/2007/7/16/nation/18315133&sec=nation |archive-url=https://web.archive.org/web/20070716080503/http://thestar.com.my/news/story.asp?file=%2F2007%2F7%2F16%2Fnation%2F18315133&sec=nation |url-status=dead |archive-date=16 July 2007 |title=Protest held against AirAsia |work=The Star |location=Kuala Lumpur |date=16 July 2007 |access-date=27 June 2011 }}</ref> They claimed that people with disabilities were discriminated against when booking tickets online; the CEO of the airline said it did not turn away passengers in wheelchairs.<ref>{{cite news | url= http://www.dailyexpress.com.my/news.cfm?NewsID=51400 | title= AirAsia, MAB told to ensure disabled are not deprived | work= Daily Express | location= Kota Kinabalu | date= 17 July 2007 | access-date= 27 June 2011 | archive-url= https://web.archive.org/web/20110628195248/http://www.dailyexpress.com.my/news.cfm?NewsID=51400 | archive-date= 28 June 2011 | url-status= dead}}</ref> |
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==See also== |
==See also== |
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==References== |
==References== |
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{{Reflist |
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==External links== |
==External links== |
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{{Commons category|AirAsia}} |
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Latest revision as of 08:56, 1 January 2025
| |||||||
Founded | 20 December 1993 | ||||||
---|---|---|---|---|---|---|---|
Operating bases | |||||||
Frequent-flyer program | AirAsia Rewards[1] | ||||||
Subsidiaries | |||||||
Fleet size | 255 (including subsidiaries) | ||||||
Destinations | 166 (including subsidiaries) | ||||||
Parent company | Tune Group | ||||||
Traded as | MYX: 5099 | ||||||
ISIN | MYL5099OO006 | ||||||
Headquarters | Kuala Lumpur International Airport Sepang, Selangor, Malaysia | ||||||
Key people |
| ||||||
Revenue | RM 14.70 billion (2023) | ||||||
Operating income | RM 145 million (2023) | ||||||
Net income | RM −96 million (2023) | ||||||
Total assets | RM 28.46 billion (2023) | ||||||
Total equity | RM −10.63 billion (2023) | ||||||
Employees | 23,000 (2023) | ||||||
Website | www |
Capital A Berhad (MYX: 5099), operating as AirAsia (stylized as airasia) is a Malaysian multinational low-cost airline headquartered near Kuala Lumpur, Malaysia. Established in 1993 and commencing operations in 1996, the airline is the largest in Malaysia by fleet size and destinations. It operates scheduled domestic and international flights to over 166 destinations across 25 countries.[2] Its primary hub is Kuala Lumpur International Airport (KLIA), where it utilizes Terminal 2, the low-cost carrier terminal.
AirAsia has a network of affiliate airlines catering to regional markets, including Thai AirAsia, Indonesia AirAsia, Philippines AirAsia and AirAsia Cambodia, which have bases in cities including Bangkok, Jakarta, Manila and Phnom Penh. AirAsia X, the airline’s long-haul subsidiary, primarily serves long-distance routes. Together, these carriers form an extensive network connecting Southeast Asia with other parts of Asia, Australia and the Middle East.
In 2007, The New York Times described AirAsia as a pioneer of low-cost travel in Asia.[3] The airline is known for its innovative approaches, including introducing ticketless travel through online bookings in 2002.
AirAsia has earned numerous accolades, including being named the World’s Best Low-Cost Airline by Skytrax for 15 consecutive years, with the latest recognition in 2024.[4] It also won the World Travel Awards 2024 for World’s Leading Low-Cost Airline for the 12th consecutive year and World’s Leading Low-Cost Airline Cabin Crew for the eighth time.[5]
The airline has been instrumental in establishing Kuala Lumpur International Airport as a leading low-cost carrier hub. The 2024 OAG Megahubs Index placed KLIA as the world’s second-most connected airport after London-Heathrow, offering more than 14,500 potential low-cost connections. AirAsia accounts for 43% of all flights at KLIA and 74% of the airport’s low-cost carrier capacity, operating 112 international and 14 domestic routes.[6]
Beyond aviation, AirAsia has sponsored various sports teams, including the Malaysia national football team, Singapore national football team, Jamshedpur FC and Queens Park Rangers in England. The airline has also supported major events, such as the Asia leg of Taylor Swift's Red Tour. With its extensive network and strategic partnerships, AirAsia remains a key player in the global aviation industry.
History
[edit]1993-2001: Foundation and Early Years
[edit]AirAsia was established on December 20, 1993, by DRB-HICOM, a Malaysian government-owned conglomerate, as a full-service carrier. The airline commenced operations on November 18, 1996, with its inaugural flight from Kuala Lumpur to Langkawi, utilising a Boeing 737-300.[7] In its early years, AirAsia faced challenges such as high operating costs and competition from established carriers like Malaysia Airlines.[8]
By the late 1990s, AirAsia had accumulated substantial debts, amounting to approximately MYR 40 million (around US$10.5 million).[9][7] Efforts to stabilise the airline included route expansion, leasing aircraft for Hajj charters and internal discussions about potential management changes.[10]
However, these initiatives were insufficient to address the airline's structural issues. The situation deteriorated further following the global aviation downturn after the September 11 attacks. By September 2001, AirAsia’s debt had risen to around US$11 million, leaving the company on the brink of collapse.
2001-2002: Transformation into a Low-Cost Carrier
[edit]On September 5, 2001, Tony Fernandes and Kamarudin Meranun acquired AirAsia through their company Tune Air Sdn Bhd for a nominal sum of one ringgit (approximately US$0.26), taking on its considerable liabilities.[11] Fernandes, a former executive at Time Warner (now known as Warner Bros. Discovery), saw an opportunity to transform AirAsia into a low-cost carrier, inspired by the success of airlines such as Southwest Airlines and Ryanair. This acquisition marked a turning point in AirAsia’s history, setting the stage for its reinvention as a budget airline.[12]
After the acquisition, Fernandes and his team rebranded the airline as a low-cost carrier on January 15, 2002. This strategic shift involved adopting a no-frills service model, enabling AirAsia to offer fares that were significantly lower than those of its competitors, particularly Malaysia Airlines.[12] Promotional fares began as low as MYR 10 (approximately US$2.63), which attracted a large number of passengers.
In its first year under the low-cost model, AirAsia achieved profitability, marking a significant recovery from its previous financial challenges.[12] The airline focused on point-to-point routes and utilised secondary airports, which helped lower operational costs and improve overall efficiency.
2003-2006: Entry into New Markets
[edit]Between 2003 and 2006, AirAsia embarked on a rapid expansion of its routes and infrastructure.[12] In December 2003, the airline established a second hub at Senai International Airport in Johor Bahru, expanding its operational reach.[13] AirAsia also began its international operations with flights to Phuket in December 2003, followed by services to Bangkok in February 2004.[13] By April 2005, the airline further broadened its network by adding Manila and Xiamen to its destinations.
AirAsia was also quick to embrace technological advancements, becoming a pioneer in the region. In 2002, the airline introduced ticketless travel via online bookings, becoming the first airline in Asia to do so. This innovation revolutionized ticket purchasing. Additionally, the airline launched SMS booking services, allowing customers to book flights directly from their mobile phones.[13]
The growth of affiliate airlines played a key role in AirAsia’s expansion strategy. In 2003, Thai AirAsia was founded, and in 2005, Indonesia AirAsia was launched.[13] These affiliates allowed the airline to enter new markets, strengthening its regional presence across Southeast Asia.[13][12]
By the end of 2006, AirAsia’s fleet had seen substantial growth, consisting of 35 Boeing 737-300s and eight Airbus A320s. Additionally, the airline placed orders for 100 more Airbus A320 aircraft, which helped increase its capacity and frequency of flights, supporting its expanding network.[13]
2006-2012: Market Expansion and Hub Development
[edit]In late 2006, AirAsia's CEO Tony Fernandes introduced a five-year plan designed to strengthen the airline's presence across Asia. The strategy focused on enhancing connectivity between existing destinations and expanding into new markets such as Vietnam, Indonesia, Southern China and India.[14] As part of this effort, Kota Kinabalu became a hub on 7 July 2006, followed by Kuching on 20 July 2006.[13] These initiatives led to a significant increase in passenger traffic, with AirAsia carrying about 13.9 million passengers in 2007, compared to 5.7 million in 2006.
AirAsia expanded its offerings further in 2009 by launching Redbox, the world’s first low-cost courier service. The same year, the airline began flights from Penang to Hong Kong, adding Penang as another hub in its network.[13]
In 2011, AirAsia entered into a controversial share swap agreement with Malaysia Airlines, aiming to reduce competition between the two carriers. However, due to regulatory concerns, this partnership was dissolved in early 2012, marking a setback for AirAsia's ambitions to strengthen its domestic market.[15] Despite this, the airline remained committed to its strategy of expanding its regional and international networks.[16]
2013-2019: Strategic Developments and Challenges
[edit]In 2014, AirAsia made another significant advancement by becoming the first Malaysian airline to offer onboard Wi-Fi services through its subsidiary, Tune Box. This innovation responded to the increasing demand for connectivity among travelers, reinforcing AirAsia's reputation as a leader in in-flight services.[17]
Between 2013 and 2019, AirAsia continued its expansion strategy, both by launching new routes and growing its affiliate network. Notably, the airline established Philippines AirAsia in 2012 and AirAsia India in 2013. Despite its focus on growth, AirAsia’s efforts to establish airlines in countries such as China, Myanmar, Sri Lanka, Singapore, South Korea and Vietnam were not successful due to ongoing difficulties and practical constraints.[18][19][20][21][22][23]
During this period, AirAsia continued to earn accolades for its service quality, further solidifying its position as a leading low-cost airline. The airline was awarded the title of World's Best Low-Cost Airline by Skytrax for an impressive eleven consecutive years, from 2009 to 2019.[13]
2020–2023: Navigating the Pandemic and Recovery
[edit]The COVID-19 pandemic had a profound impact on the global aviation industry, and AirAsia was no exception. In March 2020, the airline suspended most of its flights due to travel restrictions, resulting in significant revenue losses.[24] This unprecedented situation forced AirAsia to rapidly adapt in order to survive. The airline grounded its fleet and implemented various cost-cutting measures, including layoffs and salary reductions for employees. AirAsia also focused on maintaining liquidity by securing loans and receiving government support.
During this challenging period, AirAsia accelerated its digital transformation. In late 2020, the airline launched the Airasia Super App, diversifying its business model beyond air travel to include services such as food delivery, e-commerce and logistics.[13] This move was aimed at adapting to changing consumer behaviors and maintaining a steady revenue stream in the face of reduced air travel.
As vaccination rates increased and travel restrictions began to ease in 2021, AirAsia gradually resumed its operations.[25] The airline restarted domestic flights within Malaysia in April 2021, focusing initially on rebuilding its domestic network before reintroducing international routes. By late 2022, AirAsia began reinstating international routes, prioritizing key markets within ASEAN and beyond. The airline targeted popular destinations in Thailand, Indonesia and India to restore its pre-pandemic network.
AirAsia's recovery continued throughout 2022, as demand for travel rebounded.[25] By the end of the year, the airline had carried approximately 9.95 million passengers. In 2023, AirAsia significantly increased its capacity, with a nine-fold increase in available seats compared to the previous year. This expansion was driven by the resumption of routes and the addition of new aircraft to its fleet. Additionally, the airline expanded its international network by reintroducing routes between Thailand and China, capitalizing on the growing demand from travelers eager to visit these popular destinations.
2024–Present: Strategic Reorganisation and Global Ambitions
[edit]On 8 January 2024, AirAsia X signed a non-binding agreement with Capital A to fully acquire AirAsia Bhd and AirAsia Aviation Group Limited (AAAGL), which oversees AirAsia’s affiliates outside Malaysia. The plan involves merging AirAsia Malaysia, Indonesia AirAsia, Philippines AirAsia and AirAsia Cambodia under the AirAsia X brand. Initially, the creation of a new entity, AirAsia Group Berhad, was proposed, but by August 2024, the decision was made to directly acquire AirAsia and AAAGL instead.[26][27]
This acquisition, expected to be finalized by the end of 2024, is projected to provide access to over 200 aircraft and 361 future aircraft orders from Capital A's aviation portfolio, integrating narrow-body and wide-body aircraft into a unified fleet. This enhanced fleet aims to improve operational efficiency, expand service offerings and bolster AirAsia’s competitive position across key market segments.[28]
In March 2024, AirAsia launched its first flights to Perth in Australia using Airbus A321neo aircraft.[29] This marked a milestone as the airline expanded its reach beyond Asia, a role previously handled by its long-haul affiliate, AirAsia X.
By late 2024, AirAsia outlined ambitious plans to position Kuala Lumpur International Airport as a key global aviation hub.[30] As part of this expansion strategy, the airline aims to increase its fleet size from 79 to 92 aircraft by the end of 2024, while boosting daily flights from 230 to 258. Additionally, AirAsia plans to add eight new destinations to its network, bringing the total number of destinations to 106, up from 98.[31]
To support its operational growth, AirAsia is considering acquiring up to 100 smaller regional aircraft to enhance its fleet diversity and efficiency. Discussions are underway with Airbus, Comac and Embraer, with potential options including the Airbus A220, Comac C919 and Embraer E2 families. These aircraft would complement AirAsia's existing Airbus A320 and A321 aircraft, enabling the airline to better serve secondary routes and adapt to market demands.[32]
Looking beyond the immediate future, AirAsia’s long-term vision focuses on expanding its reach to strategic markets across the Pacific and East Asia, with further ambitions to enter Africa, Europe and North America by 2030. This global expansion strategy underscores AirAsia's aim to enhance its position as a leading low-cost carrier, connecting more regions and catering to a broader, international customer base.[31][30]
Destinations
[edit]AirAsia has rapidly expanded its domestic and international network since its rebranding as a low-cost carrier in 2001. The airline's primary hub is located at Kuala Lumpur International Airport (KLIA), where it operates a substantial portion of its flights. AirAsia operates a broad domestic network within Malaysia, connecting numerous cities and regional hubs across the country. Key destinations include major cities like Kuala Lumpur, Penang, Kota Kinabalu and Kuching.
Internationally, AirAsia operates numerous routes across Southeast Asia and beyond, offering destinations in countries such as Thailand, Indonesia, the Philippines, Singapore and mainland China. The airline has also expanded into other regions, including India and Australia. This broad network has enabled AirAsia to become a significant player in the regional and international aviation markets, catering to both business and leisure travelers.
In addition to its primary operations at KLIA’s low-cost terminal, AirAsia (Malaysia) has developed secondary hubs to enhance regional connectivity. These hubs include Penang International Airport which acts as a gateway in northern Peninsular Malaysia, Kota Kinabalu International Airport and Kuching International Airport facilitating travel in Malaysian Borneo and Senai International Airport in Johor Bahru, which serves the southern region of Peninsular Malaysia and provides convenient access to and from Singapore. Together, these hubs play a vital role in supporting AirAsia’s extensive network, ensuring that the airline can efficiently serve its domestic and international markets.
Fleet
[edit]Current fleet
[edit]As of December 2024[update], AirAsia Malaysia operates the following aircraft:[citation needed]
Aircraft | In service | Orders | Passengers | Notes | ||
---|---|---|---|---|---|---|
C | Y | Total | ||||
Airbus A320-200 | 69 | — | — | 180 | 180 | 4 ex. MYAirline aircraft |
186 | 186 | |||||
Airbus A320neo | 29 | — | — | 186 | 186 | |
Airbus A321LR | — | 36 | TBA | Delivery will commence in 2025.[35] | ||
Airbus A321neo | 8 | 321[36] | — | 236 | 236 | |
Teleport fleet | ||||||
Airbus A321-200/P2F | 3 | —[37] | Cargo | 9M-TLA, 9M-TLB and 9M-TLP | ||
Total | 107 | 359 |
Private aircraft
[edit]Aircraft | In service | Orders | Passengers | Notes |
---|---|---|---|---|
Bombardier Global Express | 1 | 0 | 13 | 9M-CJG |
Total | 1 | 0 | 13 |
Fleet renewal and development
[edit]Previously operating the Boeing 737-300, AirAsia has now completely converted to the Airbus A320 family.
In June 2011, AirAsia ordered 200 Airbus A320neos at the Paris Air Show.[38][39] The planes were originally due to become available in 2015, and the deal was one of the largest ever for commercial aircraft in a single order.[38] The deal was worth US$18 billion at list prices, although AirAsia will have obtained a substantial discount from those prices.[39] The deal makes AirAsia Airbus' single biggest customer.[40] On 13 December 2012, AirAsia placed an order for an additional 100 Airbus A320 jets, splitting it between 64 A320neo and 36 A320ceo.[41]
At the Farnborough International Air Show in 2016, AirAsia ordered 100 A321neos at an estimated cost of US$12.6 Billion dollars at list prices.[42] AirAsia planned to fly these larger aircraft to airports that had infrastructure constraints.[43] AirAsia received its first A320neo in September 2016.
At the 2019 Farnborough Air Show, AirAsia further increased its orders for A320 aircraft, in the process also becoming Airbus' largest customer for the A321neo variant.[44] With this order, the total number of orders that AirAsia had placed for the Airbus A320 family climbed to 592, reaffirming the carrier's position also as the largest airline customer for the Airbus single aisle product line.[45] However, as a consequence of the COVID-19 pandemic on aviation, the orders for the new A320 family of aircraft were reworked by mutual agreement between AirAsia and Airbus in October 2021, with deliveries now scheduled to extend to 2035, among other undisclosed changes in purchase terms.[46]
Former fleet
[edit]AirAsia formerly operated the following aircraft:[citation needed]
Aircraft | Total | Introduced | Retired | Replacement | Notes |
---|---|---|---|---|---|
Boeing 737-300 | 32 | 1996 | 2009 | Airbus A320-200 | |
Boeing 747-200B | 2 | 2000 | 2000 | None | Leased from Tower Air |
3 | 2003 | 2003 | Leased from Air Atlanta Icelandic and European Aviation Air Charter. | ||
McDonnell Douglas MD-11ER | 1 | 1999 | 2000 | Leased from World Airways |
Services
[edit]On board
[edit]AirAsia offers "Santan" menu, with options to buy on board offering food, drinks, merchandise and duty free for purchase. Pre-purchase of "Santan" meals is available at a lower price than on board, and with additional options [47] AirAsia is accredited by the KL Syariah Index of Bursa Malaysia, and in accordance with Shariah principles, it does not serve alcohol or pork. However, this applies only to the regional AirAsia group flights, and not to the AirAsia X flights, which do sell wine and beer on board.[48]
Frequent-flyer program
[edit]AirAsia has launched a programme called "AirAsia rewards", formerly known as “BIG”. Under this programme, it will issue loyalty points to AirAsia customers and third-party merchants. Points can then be used to redeem AirAsia flights.[49]
Corporate affairs
[edit]The head office is the Red Quarters (RedQ) at Kuala Lumpur International Airport in Sepang, Selangor.[50] This facility also serves as the company's registered office.[51]
The airline has moved its head office to a new 56,985.1 m2 (613,383 sq ft), RM140mil facility constructed at klia2 on 7 November 2016.[52] Until the new head office opened, the airline's head office was located in the KLIA LCCT. The new klia2 head office has been scheduled to open at the end of 2015.[53] The former registered office was on level 13 of the Menara Prima Tower B in Petaling Jaya.[54]
RedQ is scheduled to hold about 2,000 AirAsia and AirAsia X employees.[52] Aireen Omar, the AirAsia Country CEO of Malaysia, stated that the headquarters needed to be redesigned because in the klia2 plans the location of the control tower had been changed.[55] Construction on the facility was scheduled to begin in July 2014.[56] Malaysia Airports Holdings is leasing the land that will be occupied by the headquarters.[55] January Ann Baysa, an AirAsia X flight attendant from the Philippines, gave the building the name "RedQuarters" or "RedQ". Its groundbreaking ceremony was held in November 2014.[52]
Business highlights
[edit]Financial performance (RM million) | Operating highlights (group) | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Fiscal year | Revenue | Expenses | Operating income | Net income | Assets | Liabilities | Equity | Pax | Available seats | Load factor (%) | RPK (million) | ASK (million) | Fleet size |
2008 | 2,855 | 3,207 | −352 | −496 | 9,406 | 7,800 | 1,606 | 11,808,058 | 15,744,077 | 75.00 | 14,439 | 16,890 | 65 |
2009 | 3,133 | 2,220 | 913 | 506 | 11,398 | 8,777 | 2,621 | 14,253,244 | 19,004,325 | 75.00 | 16,890 | 22,159 | 84 |
2010 | 3,948 | 2,881 | 1,067 | 1,061 | 13,240 | 9,599 | 3,641 | 25,680,609 | 33,058,197 | 77.45 | 29,612 | 38,704 | 90 |
2011 | 4,495 | 3,332 | 1,163 | 555 | 13,906 | 9,870 | 4,036 | 29,975,005 | 37,505,692 | 79.81 | 35,090 | 43,940 | 97 |
2012 | 4,946 | 3,917 | 1,029 | 790 | 15,729 | 10,869 | 4,860 | 34,137,594 | 42,974,280 | 73.83 | 38,699 | 48,581 | 118 |
2013 | 5,112 | 4,249 | 863 | 362 | 17,856 | 12,855 | 5,001 | 42,431,075 | 53,777,570 | 75.59 | 47,880 | 60,261 | 154 |
2014 | 5,416 | 4,590 | 826 | 83 | 20,664 | 16,109 | 4,555 | 45,578,458 | 58,185,900 | 77.41 | 52,183 | 66,625 | 172 |
2015 | 6,298 | 4,702 | 1,596 | 541 | 21,316 | 16,865 | 4,451 | 50,258,794 | 62,809,426 | 79.46 | 58,479 | 73,209 | 171 |
2016 | 6,846 | 4,735 | 2,111 | 1,619 | 21,986 | 15,358 | 6,628 | 54,778,693 | 63,826,307 | 85.61 | 65,971 | 77,266 | 174 |
2017 | 9,710 | 7,549 | 2,161 | 1,571 | 21,674 | 14,964 | 6,710 | 63,385,096 | 72,283,184 | 83.75 | 74,986 | 85,961 | 205 |
2018 | 10,638 | 9,419 | 1,219 | 1,695 | 18,550 | 12,365 | 6,185 | 72,907,649 | 86,089,380 | 81.98 | 84,490 | 101,446 | 226 |
2019 | 11,860 | 11,136 | 725 | −283 | 25,595 | 22,684 | 2,911 | 83,107,856 | 97,585,626 | 80.18 | 96,245 | 112,995 | 246 |
2020 | 3,274 | 8,697 | −5,422 | −5,888 | 19,866 | 23,436 | −3,570 | 22,800,877 | 30,584,954 | 74.76 | 21,642 | 29,296 | 247 |
2021 | 1,836 | 4,682 | −2,846 | −3,721 | 20,030 | 26,453 | −6,423 | 7,740,504 | 10,808,358 | 71.78 | 6,231 | 8,724 | 213 |
2022 | 6,437 | 7,831 | −1,394 | −3,304 | 19,928 | 29,445 | −9,517 | 34,197,289 | 40,833,504 | 83.72 | 33,005 | 39,773 | 209 |
2023 | 14,693 | 14,547 | 145 | −96 | 28,455 | 39,080 | −10,625 | 49,250,326 | 55,907,707 | 88.09 | 57,389 | 66,164 | 216 |
- Notes
- Data before 2008 were excluded from the table as figures from 2000 to 2007 were compounded using a different fiscal year period.
- The financial highlights table only includes figures from the Capital A Consolidated Airlines Group consisting of its main affiliate in Malaysia, and sub-affiliates Indonesia AirAsia and Philippines AirAsia.[58]
Affiliate airlines
[edit]AirAsia Cambodia
[edit]In May 2017, AirAsia planned to open a subsidiary company in Cambodia to handle an increase of tourists from Malaysia visiting to the Cambodian cities of Phnom Penh, Siem Reap and Sihanoukville.[59] On 9 December 2022, AirAsia and Sivilai Asia signed a joint venture agreement to establish AirAsia Cambodia,[60] with AirAsia owning majority of the airline.[61] The airline commenced operations on 2 May 2024.[60]
AirAsia India
[edit]AirAsia India was the Indian affiliate of AirAsia. The airline was announced as a joint venture between AirAsia, Arun Bhatia, and Tata Sons on 19 February 2013. It commenced operations on 12 June 2014.[62] The airline is headquartered in Chennai,[63] with its primary hub at Kempegowda International Airport, Bangalore.[64][65]
In November 2020, AirAsia reviewing its India operations run in partnership with Tata Sons signalling a possible exit from the country.[66] The airline was later sold to Tata Sons in 2022, making it a wholly-owned subsidiary of Air India Limited.[67][68] The airline merged with Air India Express in 2023.[69]
AirAsia Japan
[edit]AirAsia Japan was the Japanese low-cost airline affiliate of AirAsia based in Nagoya and formerly in Narita. The airline was first announced as a joint venture between AirAsia and All Nippon Airways in 2011.[70] It flew its first flight in August 2012.[70] The joint venture was terminated in June 2013, which led to the airline ceasing operations on 27 October 2013.[71]
A relaunch of AirAsia Japan was announced in 2014.[72] It recommenced operations on 29 October 2017, but due to low passenger demand caused by COVID-19 pandemic, it ceased operations on 5 October 2020.[73]
AirAsia X
[edit]AirAsia X is the long-haul operation of AirAsia. The franchise is able to keep costs down by using a universal ticketing system.[74] AirAsia X is also affiliated with Virgin Group[75] and Air Canada. On 17 May 2007, Tony Fernandes announced plans to commence flights from Malaysia to Australia. Fernandes said he would be avoiding Sydney Airport due to its high fees. Instead, the airline would concentrate on cheaper alternatives such as Melbourne's Avalon Airport, Newcastle and Adelaide Airport. Sustained fares were predicted to be around MYR 800 (A$285) for a return fare, plus taxes.[76] Interest was also expressed in using Gold Coast Airport as another Australian destination.[77] AirAsia X began operations on 2 November 2007, with its first flight from Kuala Lumpur to Gold Coast.
Indonesia AirAsia & Indonesia AirAsia X
[edit]Indonesia AirAsia serves as the Indonesian affiliate of AirAsia, It operates scheduled domestic and international flights from Indonesia, with its main base at Soekarno-Hatta International Airport, Jakarta.[78] The airline was established as Awair in 1999 by 4th President of Indonesia Abdurrahman Wahid, of which he had a 40% stake in that he relinquished upon his election. On 1 December 2005, Awair changed its name to Indonesia AirAsia in line with the other AirAsia branded airlines in the region. AirAsia Berhad has a 49% share in the airline with Fersindo Nusaperkasa owning 51%. Indonesia's laws disallow a foreign-majority ownership on domestic civil aviation operations.
Indonesia AirAsia X is a joint venture of AirAsia X. It serves Indonesia AirAsia's regularly scheduled long haul international flights from Bali's Ngurah Rai International Airport. Indonesia AirAsia X launched its first flight to Taipei on 29 January 2015. It ceased scheduled operations in January 2019.
Philippines AirAsia
[edit]Philippines AirAsia is a joint venture between Filipino investors and AirAsia. The Filipino group include Antonio Cojuangco, Jr., Yancy Mckhel Mejia, former owner of Associated Broadcasting Company with flagship television station TV5, Michael Romero, a real estate developer and port operator, and Marianne Hontiveros. The airline is 60% owned by the Filipino investors and the remaining 40% is owned by AirAsia.[79] The airline was launched on 16 December 2010[79] and commenced operations on 28 March 2012.[80]
In 2013, it partnered with Zest Airways, a Philippine low-cost airline. It operates scheduled domestic and international tourist services, mainly feeder services linking Manila and Cebu with 24 domestic destinations in support of the trunk route operations of other airlines. Less than a year after AirAsia and Zest Air's strategic alliance, Zest Airways was rebranded as AirAsia Zest on 21 September 2013.[81] It merged with Philippines AirAsia in 2015.[82]
Thai AirAsia & Thai AirAsia X
[edit]Thai AirAsia is a joint venture between AirAsia and Thailand's Asia Aviation. It serves AirAsia's regularly scheduled domestic and international flights from Bangkok and other cities in Thailand. Prior to 2016, Thai AirAsia was 55% owned by Asia Aviation and 45% owned by AirAsia International. King Power acquired 39% of Asia Aviation in 2016. The airline sponsors the Thai football teams Buriram United, SCG Muangthong United, Chonburi, Osotspa Saraburi, BEC Tero Sasana, Chiangrai UTD, Esan United, Chainat, Samut Prakan CUTD, Bangkok United, FC Phuket, Krabi, Air Force United, Nakhon Phanom, Loei City, Trang and the referee of Football Association of Thailand.
Thai AirAsia X is Thailand's first long-haul low-cost airline. It was scheduled to begin operations in June 2014. After putting off the launch that had been planned for the first quarter, Thai AirAsia X was to launch its maiden service from Bangkok to Incheon, South Korea on 17 June and then begin regular flights to Japan's Narita Airport in Tokyo and Osaka around July.[83]
In May 2022, AirAsia announced the introduction of its ride-hailing service in Thailand, AirAsia Ride.[84][85] Thailand is the second country AirAsia is expanding the e-hailing services in, directly competing with the dominant player, Grab.
Awards and recognitions
[edit]- Skytrax
- World's Best Low-Cost Airline (2009–present)[4]
- World Travel Awards
- World's Leading Low-Cost Airline (2013–present)[86]
- World's Leading Low-Cost Airline Cabin Crew (2017–present)[86]
- Asia's Leading Low-Cost Airline (2016–present)[87]Indonesia AirAsia Flight 8501Indonesia AirAsia
Criticism and controversy
[edit]Barisan Nasional-themed flight
[edit]Before the 2018 Malaysian general election, AirAsia received criticism for seemingly backing Najib Razak and his Barisan Nasional coalition, a move seen as politically incorrect by some political commentators.[88] Najib was seen returning from Sabah to Kuala Lumpur after a campaign trip on an AirAsia flight together with AirAsia CEO Tony Fernandes. The aeroplane that Najib flew was draped in the blue of BN with the air stewardesses dressed in that same blue, instead of the typical AirAsia red. The words "Hebatkan Negaraku" (English: "Make my country greater") can also be seen across the fuselage of the aeroplane. After Najib was defeated in the general election, Tony Fernandes issued an apology, claiming that he had buckled under the intense pressure from Najib's government.[89]
Other controversies and issues
[edit]In 2007, passengers from "The Barrier-Free Environment and Accessible Transport Group" protested against the airline over its refusal to fly passengers who were completely immobile.[90] They claimed that people with disabilities were discriminated against when booking tickets online; the CEO of the airline said it did not turn away passengers in wheelchairs.[91]
See also
[edit]References
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Jalan Pekeliling 5, Lapangan Terbang Antarabangsa Kuala Lumpur, 64000 KLIA, Selangor
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REGISTERED OFFICE AirAsia Group Berhad [...] RedQ, Jalan Pekeliling 5 Lapangan Terbang Antarabangsa Kuala Lumpur (klia2) 64000 KLIA Selangor Darul Ehsan
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- ^ "Tata grabs bigger slice of AirAsia and India's airline industry". BBC News. 30 December 2020. Retrieved 31 December 2020.
- ^ "AirAsia sells its remaining shares to Tata Group-owned Air India". The Week. 2 November 2022. Retrieved 3 November 2022.
- ^ "How the Tata Group's airline merger plan will unfold". The Indian Express. 23 September 2022. Retrieved 24 October 2022.
- ^ a b "ANA Official Press Release on the establishment of AirAsia Japan". Ana.co.jp. 21 July 2011. Retrieved 15 October 2012.
- ^ "AirAsia terminates Japan joint venture". The Star. 26 June 2013. Archived from the original on 20 December 2019. Retrieved 4 December 2013.
- ^ "AirAsia to re-enter Japan's low cost carrier market". AirAsia. 1 July 2014.
- ^ "Malaysia's AirAsia shuts Japan operations". reuters.com. Reuters. 5 October 2020. Retrieved 15 May 2024.
- ^ "X-citing deal for air travellers". The Star. 6 January 2007. Archived from the original on 11 October 2007. The airline will be operating "incredibly" cheap prices to and from Asia to the east coast of Australia
- ^ "AirAsia X en route". Sydney Morning Herald. 18 September 2007.
- ^ "Cut-price airlines landing like flies". Sydney Morning Herald. 18 May 2007.
- ^ "Jetstar terminates Melbourne-Hawaii route". 8 August 2007.
- ^ "Directory: World Airlines". Flight International. 3 April 2007. p. 93.
- ^ a b Rimando, Lala (23 December 2010) [16 December 2010]. "Asia's largest budget airline, Filipino partners take on local industry". ABS-CBN News. Retrieved 18 November 2022.
- ^ Suarez, KD (28 March 2012). "Philippines' AirAsia finally takes off". Rappler. Retrieved 18 November 2022.
- ^ "AirAsia Zest gets CAB approval". ABS-CBN News. 23 September 2013.
- ^ Simeon, Louise Maureen (27 September 2015). "Air Asia Zest brand to be phased out". The Philippine Star. Retrieved 18 November 2022.
- ^ "Thai AirAsia X upbeat on prospects". The Borneo Post. 5 May 2014. Retrieved 9 May 2022.
- ^ "Airasia Super App launches e-hailing service in Thailand". TechNode Global. 1 June 2022. Retrieved 1 June 2022.
- ^ "AirAsia rolls out e-hailing service in Thailand". AirAsia rolls out e-hailing service in Thailand - 'Tech In Asia' News | SendStory Singapore. Retrieved 1 June 2022.
- ^ a b "Double celebration in the air: AirAsia wins World's Leading Low-Cost Airline 2022 & World's Leading Low-Cost Airline Cabin Crew 2022 at 29th World Travel Awards and hosts a party in the sky". AirAsia Newsroom. 12 November 2022. Retrieved 4 January 2023.
- ^ "AirAsia awarded Asia's Leading Low-Cost Airline Cabin Crew 2022 & Asia's Leading Low-Cost Airline 2022 at 29th World Travel Awards". AirAsia Newsroom. 8 September 2022. Retrieved 4 January 2023.
- ^ Gunasegaram, P. (8 May 2018). "AirAsia's dubious support for BN". Malaysiakini. Retrieved 2 February 2022.
- ^ Auto, Hermes (13 May 2018). "AirAsia CEO Tony Fernandes apologises for Barisan Nasional-themed flight, says he buckled under govt pressure | The Straits Times". www.straitstimes.com. Retrieved 2 February 2022.
- ^ "Protest held against AirAsia". The Star. Kuala Lumpur. 16 July 2007. Archived from the original on 16 July 2007. Retrieved 27 June 2011.
- ^ "AirAsia, MAB told to ensure disabled are not deprived". Daily Express. Kota Kinabalu. 17 July 2007. Archived from the original on 28 June 2011. Retrieved 27 June 2011.
External links
[edit]Media related to AirAsia at Wikimedia Commons