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{{Short description|Hong Kong supermarket chain}}
{{refimprove|date=September 2014}}
{{distinguish|Wellcome Trust|Welcome}}
{{EngvarB|date=December 2013}}
{{Use Hong Kong English|date=December 2013}}
{{Use dmy dates|date=December 2013}}
{{Use dmy dates|date=December 2013}}
{{more citations needed|date=September 2014}}
{{otheruses|Welcome (disambiguation)#Wellcome}}

{{Infobox company
{{Infobox company
| name = Wellcome
| name = Wellcome
| logo = Wellcome Supermarket.svg
| logo = WellcomeLogo2021.png
| native_name = 惠康
| type = Supermarket
| type = Supermarket
| genre =
| genre =
| foundation = 1945
| foundation = {{start date and age|1945}}
| founder =
| founder =
| location_city = Hong Kong
| location_city = Hong Kong
| location_country =
| location_country =
| location =
| location =
| locations = 257 stores (2010)
| locations = 280 (Hong Kong)
| area_served = [[Hong Kong]]<br/>[[Philippines]]<br/>[[Taiwan]]
| area_served = [[Hong Kong]]
| key_people =
| key_people =
| industry = Retailing
| industry = Retailing
| products =
| products =
| services =
| services =
| market cap =
| revenue =
| market cap =
| revenue =
| operating_income =
| operating_income =
| net_income =
| net_income =
| aum =
| aum =
| assets =
| assets =
| equity =
| equity =
| owner =
| owner =
| num_employees =
| num_employees =
| parent = [[Dairy Farm International Holdings]]
| parent = [[DFI Retail Group]]
| divisions =
| divisions =
| subsid =
| subsid =
| homepage =[https://www.wellcome.com.hk/wd2shop/en/html/index.html?utm_source=Wikipedia&utm_medium=referral&utm_campaign=Wikipedia_Wellcome&utm_term=Wikipedia&utm_content=HK-english Wellcome Delivers (Hong Kong)]
| homepage = {{url|https://www.wellcome.com.hk/wd2shop/en/html/corporate/index.html|wellcome.com.hk}}
| footnotes =
| footnotes =
| intl =
| intl =
}}
}}
[[File:Chun Shek Estate Wellcome 202107.jpg|thumb|Wellcome in [[Chun Shek Estate]] with the 2021 branding]]
[[File:Wellcome Supermarket.svg|thumb|Logo until 2021]]
[[File:Wellcome Gateway.JPG|thumb|An outlet in [[Tsim Sha Tsui]]]]
'''Wellcome''' ({{zh|first=j|c=惠康|j=wai6 hong1|p=Huìkāng}}) is a supermarket chain owned by British [[Conglomerate (company)|conglomerate]] [[Jardine Matheson Holdings]] via its [[DFI Retail Group]] subsidiary. The Wellcome supermarket chain is one of the two largest supermarket chains in Hong Kong, the other being [[ParknShop]].


DFI also operated supermarkets in the [[Philippines]] and [[Taiwan]] ({{zh|c=頂好|p=Dǐnghǎo}}) under the Wellcome name, and has various other supermarkets around [[Asia]] including [[Market Place (supermarket)|Market Place]], [[Cold Storage (supermarket)|Cold Storage]], [[Hero (supermarket)|Hero]] and [[Giant (hypermarket)|Giant]].<ref>[http://www.dairyfarmgroup.com/en-US/Our-Businesses/Supermarkets-and-Hypermarkets#bid-Market-Place "Supermarkets and Hypermarkets."] [[Dairy Farm International Holdings|Dairy Farm Group]]. Retrieved 2017-06-06.</ref>
[[File:Wellcome Gateway.JPG|thumb|200px|An outlet in [[Tsim Sha Tsui]]]]
[[File:Wellcome Supermarket in Taipei Beitou 2015.JPG|thumb|200px|An outlet in [[Beitou]], [[Taipei]]]]
'''Wellcome''' ({{zh|c=惠康}}; Cantonese: ''Wai Hong'' in Hong Kong; {{zh|c=頂好|p=Dǐnghǎo}} in [[Taiwan]]) is a supermarket chain owned by [[Jardine Matheson Holdings]] via its [[Dairy Farm International Holdings]] subsidiary. The Wellcome supermarket chain is one of the two largest supermarket chains in Hong Kong, the other being [[PARKnSHOP]]. Wellcome also operates supermarkets in [[Taiwan]] and [[the Philippines]] under the Wellcome name. The [[parent company]], Dairy Farm, also has other supermarket interests in the [[Asia Pacific]] under different brand names.


==History==
==History==
Founded in 1945, Wellcome is Hong Kong's longest-established supermarket chain. Since 1964, the company has been wholly owned by Dairy Farm International Holdings following the merger with rival supermarket [[Dairy Farm|Dairy Lane]]. Wellcome has an overall staff of 5,000 in more than 240 stores and serves more than 14 million customers every month.
Founded in 1945, Wellcome is Hong Kong's longest-established supermarket chain. Since 1964, the company has been wholly owned by Dairy Farm International Holdings following the merger with rival supermarket [[Dairy Farm|Dairy Lane]]. Wellcome has an overall staff of 5,000 in more than 240 stores and serves more than 14 million customers every month.


Wellcome was established in 1945 by Mr. Wu Chung-Wai, Mr. Lau Lim and Mr. Ko Yin-Yu. Wellcome established its first store on Ice House Street in Central. The shop specialised in imported products including wines, biscuits, canned food and beverages. Wellcome was the first supermarket to establish a Home Delivery Service division, and an average of 600 customers enjoyed this one-of-a-kind service through orders in person daily. Wellcome was acquired by Dairy Farm in 1964. The company was the first to introduce a "self-service" retailing concept. Customers no longer require the assistance of service staff to get products; they have to select products from the shelf. Wellcome was the first to offer pre-packaged rice products in 1973. In the 1980s, Wellcome launched its first corporate brand "No Frills", offering customers over 300 products at the lowest prices as compared to other products in the same category. Later, Wellcome became the first supermarket to employ [[Electronic data interchange|Electronic data interchange (EDI)]] technology to improve the efficiency of operation. Wellcome expanded to Taiwan and acquired Ding Hao supermarket. Wellcome opened its first 24-hour store in Great George Street, Causeway Bay on 23 October 1998. Wellcome established its second corporate brand, First Choice, with a product range of over 1,000 items. With prices at 20–30% less than competitive international brands, it is a well-known brand in Hong Kong. A HK$400 million investment, "Wellcome Fresh Food Centre" was opened in 1998, occupying an area of 161,000 sq. ft. In the 1990s, Wellcome Hong Kong to become the first to use the UPC system in Hong Kong supermarkets, offers a more efficient and more convenient payment services. According to the report of 2004–2008, Wellcome supermarkets and thus increase the number of branches. Wellcome introduced the "Vote For Your Favourite Brand" campaign in 2000 and soon opened a superstore at Tuen Mun Town Plaza. The Wellcome superstore introduced a new "one-stop" shopping service, embracing the concepts of both wet market and grocery shop under one roof. Wellcome also began its double refund offer with lowest price guarantee by doubling the difference back to customers. Wellcome unveiled its Stanley store in January 2003. It is the first supermarket located inside a 100-year-old historical building – the old Stanley Police Station. In 2014, Wellcome Taiwan was found to have used contaminated ingredients in its mushroom and minced pork seasonings, drawing it into the [[2014 Taiwan food scandal]].<ref>{{cite news|last1=Hsu|first1=Stacy|title=More brands slide into investigation|url=http://www.taipeitimes.com/News/front/archives/2014/09/08/2003599250|accessdate=11 September 2014|publisher=Taipei Times|date=8 September 2014}}</ref>
Wellcome was established in 1945 by Mr. Wu Chung-Wai, Mr. Lau Lim and Mr. Ko Yin-Yu. Wellcome established its first store on Ice House Street in Central. The shop specialised in imported products including wines, biscuits, canned food and beverages. Wellcome was the first supermarket to establish a Home Delivery Service division, and an average of 600 customers enjoyed this one-of-a-kind service through orders in person daily. Wellcome was acquired by Dairy Farm(Now DFI Retail Group) in 1964. The company was the first to introduce a "self-service" retailing concept. Customers no longer require the assistance of service staff to get products; they have to select products from the shelf. Wellcome was the first to offer pre-packaged rice products in 1973. In the 1980s, Wellcome launched its first corporate brand "No Frills", offering customers over 300 products at the lowest prices as compared to other products in the same category. Later, Wellcome became the first supermarket to employ [[Electronic data interchange|Electronic data interchange (EDI)]] technology to improve the efficiency of operation. Wellcome expanded to Taiwan and acquired Ding Hao supermarket. Wellcome opened its first 24-hour store in Great George Street, Causeway Bay on 23 October 1998. Wellcome established its second corporate brand, First Choice, with a product range of over 1,000 items. With prices at 20–30% less than competitive international brands, it is a well-known brand in Hong Kong. A HK$400 million investment, "Wellcome Fresh Food Centre" was opened in 1998, occupying an area of 161,000 sq. ft. In the 1990s, Wellcome Hong Kong to become the first to use the UPC system in Hong Kong supermarkets, offers a more efficient and more convenient payment services. According to the report of 2004–2008, Wellcome supermarkets and thus increase the number of branches. Wellcome introduced the "Vote For Your Favourite Brand" campaign in 2000 and soon opened a superstore at Tuen Mun Town Plaza. The Wellcome superstore introduced a new "one-stop" shopping service, embracing the concepts of both wet market and grocery shop under one roof. Wellcome also began its double refund offer with lowest price guarantee by doubling the difference back to customers. Wellcome unveiled its Stanley store in January 2003. It is the first supermarket located inside a 100-year-old historical building – the old Stanley Police Station. In 2014, Wellcome Taiwan was found to have used contaminated ingredients in its mushroom and minced pork seasonings, drawing it into the [[2014 Taiwan food scandal]].<ref>{{cite news|last1=Hsu|first1=Stacy|title=More brands slide into investigation|url=http://www.taipeitimes.com/News/front/archives/2014/09/08/2003599250|access-date=11 September 2014|work=Taipei Times|date=8 September 2014}}</ref> Wellcome Taiwan was acquired by [[Carrefour]] in 2020.<ref name="2020sale">{{cite news |last1=Shih-ching |first1=Kao |title=Carrefour snaps up Wellcome, Jasons |url=https://www.taipeitimes.com/News/biz/archives/2020/06/03/2003737495 |access-date=3 June 2020 |work=Taipei Times |date=3 June 2020}}</ref><ref>{{cite news |last1=Yang |first1=Shu-ching |last2=Chiang |first2=Yi-ching |title=Carrefour to acquire Wellcome, Jasons Market Place in Taiwan |url=https://focustaiwan.tw/business/202006020014 |access-date=3 June 2020 |agency=Central News Agency |date=2 June 2020}}</ref>


==Brands==
==Generic products==
Wellcome supermarkets sell several products under the generic brands ''No Frills'' (特惠牌) and ''First Choice'' (首選牌).<ref>[http://www.wellcome.com.hk/userfile/wd/html/en/pop_about.html Key Milestones of Wellcome] (accessed 18 October 2007)</ref><ref>[http://www.wellcome.com.hk/userfile/wd/html/en/FC_leaflet.pdf The First choice leftlet] (accessed 17 October 2007)</ref>


=== Private labels ===
==Superstore==
Wellcome supermarkets sell products from DFI's Meadows and Yu Pin King private labels.<ref>[http://www.wellcome.com.hk/userfile/wd/html/en/pop_about.html Key Milestones of Wellcome] (accessed 18 October 2007)</ref><ref>[http://www.wellcome.com.hk/userfile/wd/html/en/FC_leaflet.pdf The First choice leftlet] (accessed 17 October 2007)</ref>
Wellcome's first superstore was opened in 2000 and currently it has 31 superstores, spread across Hong Kong. They stock a greater variety of products, tailored to local demand.


=== Wellcome Superstore ===
==Market Place by Jasons==
The first '''Wellcome Superstore''' was opened in 2000 and currently it has 31 superstores, spread across Hong Kong. They stock a greater variety of products, tailored to local demand.
{{main|Market Place by Jasons}}


=== Wellcome Fresh ===
Wellcome began introducing ''Market Place by Jasons'', a high end supermarket brand first introduced by its Singapore sister company [[Cold Storage (supermarket)|Cold Storage]], to Hong Kong in 2007. It imports medium to high-end products.
The Wellcome Superstore in [[The Belcher's]] became '''Wellcome Fresh''' in 2021.<ref>{{Cite web |last=Standard |first=The |title=New supermarket concept offers an amazing array of fresh foods |url=https://www.thestandard.com.hk/breaking-news/section/4/181686/New-supermarket-concept-offers-an-amazing-array-of-fresh-foods |access-date=2022-03-17 |website=The Standard |language=en}}</ref>


=== Market Place ===
As of June 2010, fourteen stores had been opened. The stores are located at [[Perkin's Road]] ([[Jardine's Lookout]]), [[Telford Plaza]], [[Langham Place, Hong Kong|Langham Place]] ([[Mong Kok]]), [[Victoria Peak|the Peak]], [[Happy Valley, Hong Kong|Happy Valley]], [[Austin Road]] ([[Tsim Sha Tsui]]), [[Razor Hill]] ([[Clear Water Bay]]), [[Braemar Hill|Cloud View Road]] ([[North Point]]), [[Nexxus Building]] ([[Central, Hong Kong|Central]]), [[Manhattan Hill]] ([[Lai Chi Kok]]), [[Repulse Bay]], [[Hong Kong Gold Coast]] ([[Tuen Mun]]), [[K11 (Hong Kong)|K11]] ([[Tsim Sha Tsui]]) and [[iSQUARE]] ([[Tsim Sha Tsui]]). [[The Palazzo (Hong Kong)]] ([[Fo Tan]]), [[MOSTOWN]] ([[Ma On Shan (town)|Ma On Shan]]).
{{main|Market Place (supermarket)}}


There is also a Market Place by Jasons in Taiwan located in the [[Taipei 101]] shopping mall, basement level. It opened in 2004.
DFI also operates supermarkets under the [[Market Place (supermarket)|Market Place]] (formerly Marketplace by Jasons and Jason's Food & Living), [[3hreeSixty]], Jasons ichiba and Oliver's The Delicatessen brands in Hong Kong.

==Rivals==
* [[citysuper (supermarket)|Citysuper]]
* [[PARKnSHOP]]


==References==
==References==
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==External links==
==External links==
{{commons category|Wellcome supermarkets}}
{{commons category|Wellcome supermarkets}}
* [https://www.wellcome.com.hk/wd2shop/en/html/index.html?utm_source=Wikipedia&utm_medium=referral&utm_campaign=Wikipedia_Wellcome&utm_term=Wikipedia&utm_content=HK-english Wellcome Delivers (Hong Kong online supermarket)]
* [https://www.wellcome.com.hk/en Wellcome (Hong Kong)]
* [http://www.wellcome.com.tw/ Wellcome (Taiwan)]
* [https://www.marketplacebyjasons.com/mpj2shop/en/html/index.html?utm_source=Wikipedia&utm_medium=referral&utm_campaign=Wikipedia_MPJ&utm_term=Wikipedia&utm_content=HK-english Market Place Delivers (Hong Kong online supermarket)]


{{Dairy Farm Group}}
{{Dairy Farm Group}}
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{{Supermarkets in Taiwan}}
{{Supermarkets in Taiwan}}


[[Category:Companies of Hong Kong]]
[[Category:1945 establishments in Hong Kong]]
[[Category:Supermarkets of Hong Kong]]
[[Category:DFI Retail Group]]
[[Category:Supermarkets of Taiwan]]
[[Category:Supermarkets of the Philippines]]
[[Category:Retail companies established in 1945]]
[[Category:Chinese supermarkets]]
[[Category:Food and drink companies of Hong Kong]]
[[Category:Food and drink companies of Hong Kong]]
[[Category:Dairy Farm International Holdings]]
[[Category:Hong Kong brands]]
[[Category:Hong Kong brands]]
[[Category:1945 establishments in Hong Kong]]
[[Category:Retail companies established in 1945]]
[[Category:Supermarkets of Hong Kong]]

Latest revision as of 21:01, 13 November 2024

Wellcome
Native name
惠康
Company typeSupermarket
IndustryRetailing
Founded1945; 79 years ago (1945)
Headquarters
Hong Kong
Number of locations
280 (Hong Kong)
Area served
Hong Kong
ParentDFI Retail Group
Websitewellcome.com.hk
Wellcome in Chun Shek Estate with the 2021 branding
Logo until 2021
An outlet in Tsim Sha Tsui

Wellcome (Chinese: 惠康; Jyutping: wai6 hong1; pinyin: Huìkāng) is a supermarket chain owned by British conglomerate Jardine Matheson Holdings via its DFI Retail Group subsidiary. The Wellcome supermarket chain is one of the two largest supermarket chains in Hong Kong, the other being ParknShop.

DFI also operated supermarkets in the Philippines and Taiwan (Chinese: 頂好; pinyin: Dǐnghǎo) under the Wellcome name, and has various other supermarkets around Asia including Market Place, Cold Storage, Hero and Giant.[1]

History

[edit]

Founded in 1945, Wellcome is Hong Kong's longest-established supermarket chain. Since 1964, the company has been wholly owned by Dairy Farm International Holdings following the merger with rival supermarket Dairy Lane. Wellcome has an overall staff of 5,000 in more than 240 stores and serves more than 14 million customers every month.

Wellcome was established in 1945 by Mr. Wu Chung-Wai, Mr. Lau Lim and Mr. Ko Yin-Yu. Wellcome established its first store on Ice House Street in Central. The shop specialised in imported products including wines, biscuits, canned food and beverages. Wellcome was the first supermarket to establish a Home Delivery Service division, and an average of 600 customers enjoyed this one-of-a-kind service through orders in person daily. Wellcome was acquired by Dairy Farm(Now DFI Retail Group) in 1964. The company was the first to introduce a "self-service" retailing concept. Customers no longer require the assistance of service staff to get products; they have to select products from the shelf. Wellcome was the first to offer pre-packaged rice products in 1973. In the 1980s, Wellcome launched its first corporate brand "No Frills", offering customers over 300 products at the lowest prices as compared to other products in the same category. Later, Wellcome became the first supermarket to employ Electronic data interchange (EDI) technology to improve the efficiency of operation. Wellcome expanded to Taiwan and acquired Ding Hao supermarket. Wellcome opened its first 24-hour store in Great George Street, Causeway Bay on 23 October 1998. Wellcome established its second corporate brand, First Choice, with a product range of over 1,000 items. With prices at 20–30% less than competitive international brands, it is a well-known brand in Hong Kong. A HK$400 million investment, "Wellcome Fresh Food Centre" was opened in 1998, occupying an area of 161,000 sq. ft. In the 1990s, Wellcome Hong Kong to become the first to use the UPC system in Hong Kong supermarkets, offers a more efficient and more convenient payment services. According to the report of 2004–2008, Wellcome supermarkets and thus increase the number of branches. Wellcome introduced the "Vote For Your Favourite Brand" campaign in 2000 and soon opened a superstore at Tuen Mun Town Plaza. The Wellcome superstore introduced a new "one-stop" shopping service, embracing the concepts of both wet market and grocery shop under one roof. Wellcome also began its double refund offer with lowest price guarantee by doubling the difference back to customers. Wellcome unveiled its Stanley store in January 2003. It is the first supermarket located inside a 100-year-old historical building – the old Stanley Police Station. In 2014, Wellcome Taiwan was found to have used contaminated ingredients in its mushroom and minced pork seasonings, drawing it into the 2014 Taiwan food scandal.[2] Wellcome Taiwan was acquired by Carrefour in 2020.[3][4]

Brands

[edit]

Private labels

[edit]

Wellcome supermarkets sell products from DFI's Meadows and Yu Pin King private labels.[5][6]

Wellcome Superstore

[edit]

The first Wellcome Superstore was opened in 2000 and currently it has 31 superstores, spread across Hong Kong. They stock a greater variety of products, tailored to local demand.

Wellcome Fresh

[edit]

The Wellcome Superstore in The Belcher's became Wellcome Fresh in 2021.[7]

Market Place

[edit]

DFI also operates supermarkets under the Market Place (formerly Marketplace by Jasons and Jason's Food & Living), 3hreeSixty, Jasons ichiba and Oliver's The Delicatessen brands in Hong Kong.

References

[edit]
  1. ^ "Supermarkets and Hypermarkets." Dairy Farm Group. Retrieved 2017-06-06.
  2. ^ Hsu, Stacy (8 September 2014). "More brands slide into investigation". Taipei Times. Retrieved 11 September 2014.
  3. ^ Shih-ching, Kao (3 June 2020). "Carrefour snaps up Wellcome, Jasons". Taipei Times. Retrieved 3 June 2020.
  4. ^ Yang, Shu-ching; Chiang, Yi-ching (2 June 2020). "Carrefour to acquire Wellcome, Jasons Market Place in Taiwan". Central News Agency. Retrieved 3 June 2020.
  5. ^ Key Milestones of Wellcome (accessed 18 October 2007)
  6. ^ The First choice leftlet (accessed 17 October 2007)
  7. ^ Standard, The. "New supermarket concept offers an amazing array of fresh foods". The Standard. Retrieved 17 March 2022.
[edit]