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| website = {{url|gupshup.io}}
| website = {{url|gupshup.io}}
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'''Gupshup''' (also known as SMS Gupshup) is a conversational messaging services company with primary operations in [[India]], the [[United States]] and the [[United Kingdom]]. It is owned and operated by Webaroo Inc.<ref>{{Cite web|date=2021-04-08|title=Business messaging platform Gupshup raises $100M|url=https://siliconangle.com/2021/04/08/business-messaging-platform-gupshup-raises-100m/|access-date=2021-09-09|website=SiliconANGLE|language=en-US}}</ref> Founded in 2004 by Beerud Sheth,<ref>{{Cite web|last=G|first=kumar|last2=harv|date=2021-08-16|title=How Gupshup Uses AI|url=https://analyticsindiamag.com/how-gupshup-uses-ai/|access-date=2021-09-09|website=Analytics India Magazine|language=en-US}}</ref> the company provides SMS, email, Voice, [[Unstructured Supplementary Service Data|USSD]] and IP messaging, and chatbot development services to BFSI, Retail, [[e-commerce]] companies.<ref>{{Cite news|url=https://www.nextbigwhat.com/yes-bank-launches-yes-mpower-an-ai-powered-chatbot-to-offer-loan-assistance-297/|title=Yes Bank Launches 'Yes mPower', An AI Powered Chatbot to Offer Loan Assistance|date=January 5, 2017|work=NextBigWhat.|access-date=2017-10-09|language=en-US}}</ref><ref>{{Cite news|url=http://www.digit.in/machine-learning-and-ai/pegg-is-a-facebook-messenger-chatbot-that-can-be-your-personal-accountant-31175.html|title=Pegg is a Facebook Messenger chatbot that can be your personal accountant|work=Digit|access-date=2017-10-09|language=en}}</ref><ref>{{Cite news|url=http://www.indiaretailing.com/2017/06/15/retail/titan-launches-chatbot-assist-e-shoppers/|title=Titan launches chatbot to assist e-shoppers - Indiaretailing.com|last=Bureau|first=Indiaretailing|date=June 15, 2017|work=Indiaretailing.com|access-date=2017-10-09|language=en-US}}</ref>
'''Gupshup''' (also known as SMS Gupshup) is a conversational messaging services company with primary operations in [[India]], the [[United States]] and the [[United Kingdom]]. It is owned and operated by Webaroo Inc.<ref>{{Cite web|date=2021-04-08|title=Business messaging platform Gupshup raises $100M|url=https://siliconangle.com/2021/04/08/business-messaging-platform-gupshup-raises-100m/|access-date=2021-09-09|website=SiliconANGLE|language=en-US}}</ref> Founded in 2004 by Beerud Sheth,<ref>{{Cite web|last=G|first=kumar|last2=harv|date=2021-08-16|title=How Gupshup Uses AI|url=https://analyticsindiamag.com/how-gupshup-uses-ai/|access-date=2021-09-09|website=Analytics India Magazine|language=en-US}}</ref> the company provides SMS, email, Voice, [[Unstructured Supplementary Service Data|USSD]] and IP messaging, and chatbot development services to BFSI, Retail, [[e-commerce]] companies.<ref>{{Cite news|url=https://www.nextbigwhat.com/yes-bank-launches-yes-mpower-an-ai-powered-chatbot-to-offer-loan-assistance-297/|title=Yes Bank Launches 'Yes mPower', An AI Powered Chatbot to Offer Loan Assistance|date=January 5, 2017|work=NextBigWhat.|access-date=2017-10-09|language=en-US}}</ref><ref>{{Cite news|url=http://www.digit.in/machine-learning-and-ai/pegg-is-a-facebook-messenger-chatbot-that-can-be-your-personal-accountant-31175.html|title=Pegg is a Facebook Messenger chatbot that can be your personal accountant|work=Digit|access-date=2017-10-09|language=en}}</ref><ref>{{Cite news|url=http://www.indiaretailing.com/2017/06/15/retail/titan-launches-chatbot-assist-e-shoppers/|title=Titan launches chatbot to assist e-shoppers - Indiaretailing.com|last=Bureau|first=Indiaretailing|date=June 15, 2017|work=Indiaretailing.com|access-date=2017-10-09|language=en-US}}</ref>


== Technology ==
In April 2016, Gupshup launched one of the first [[chatbot]] building platforms (gupshup.io)<ref>{{Cite web|last=Bhalla|first=Tarush|date=2021-05-18|title=Gupshup eyes conversational commerce|url=https://www.livemint.com/companies/start-ups/gupshup-eyes-conversational-commerce-11621280768291.html|access-date=2021-09-17|website=mint|language=en}}</ref> in the world that caters to over 30,000 developers and has over 30,000 chatbots across 22 channels like [[Facebook Messenger]],<ref>{{Cite news|url=https://timesofindia.indiatimes.com/business/india-business/now-shop-with-titan-using-chatbots/articleshow/59155840.cms|title='50pc of enterprises will spend more on chatbots compared to mobile apps by 2021,' says Gupshup CEO Beerud Sheth|date=March 14, 2018|work=YourStory.com|access-date=2018-04-13|language=en-US}}</ref> SMS, Twitter, [[Google Hangouts|Hangouts]], [[Google Home]],<ref>{{Cite news|url=https://venturebeat.com/2016/12/08/google-partners-with-gupshup-to-develop-voice-activated-actions-for-google-home/|title=Google teams with Gupshup to develop voice-activated Actions for Google Home|date=December 8, 2016|work=VentureBeat|access-date=2018-04-13|language=en-US}}</ref> [[Amazon Alexa]], Email as of September 2017.<ref>{{Cite news|url=http://economictimes.indiatimes.com/small-biz/startups/gupshup-launches-bot-builder-platform/articleshow/52001846.cms?from=mdr|title=Gupshup launches bot builder platform|date=April 27, 2016|work=The Economic Times|access-date=2017-10-09}}</ref>
In April 2016, Gupshup launched one of the first [[chatbot]] building platforms (gupshup.io)<ref>{{Cite web|last=Bhalla|first=Tarush|date=2021-05-18|title=Gupshup eyes conversational commerce|url=https://www.livemint.com/companies/start-ups/gupshup-eyes-conversational-commerce-11621280768291.html|access-date=2021-09-17|website=mint|language=en}}</ref> in the world that caters to over 30,000 developers and has over 30,000 chatbots across 22 channels like [[Facebook Messenger]],<ref>{{Cite news|url=https://timesofindia.indiatimes.com/business/india-business/now-shop-with-titan-using-chatbots/articleshow/59155840.cms|title='50pc of enterprises will spend more on chatbots compared to mobile apps by 2021,' says Gupshup CEO Beerud Sheth|date=March 14, 2018|work=YourStory.com|access-date=2018-04-13|language=en-US}}</ref> SMS, Twitter, [[Google Hangouts|Hangouts]], [[Google Home]],<ref>{{Cite news|url=https://venturebeat.com/2016/12/08/google-partners-with-gupshup-to-develop-voice-activated-actions-for-google-home/|title=Google teams with Gupshup to develop voice-activated Actions for Google Home|date=December 8, 2016|work=VentureBeat|access-date=2018-04-13|language=en-US}}</ref> [[Amazon Alexa]], Email as of September 2017.<ref>{{Cite news|url=http://economictimes.indiatimes.com/small-biz/startups/gupshup-launches-bot-builder-platform/articleshow/52001846.cms?from=mdr|title=Gupshup launches bot builder platform|date=April 27, 2016|work=The Economic Times|access-date=2017-10-09}}</ref>


Revision as of 17:01, 17 September 2021

Gupshup
Company typePrivate company
IndustrySoftware
FounderBeerud Sheth
HeadquartersSan Francisco, California
ProductsChatbots
Websitegupshup.io

Gupshup (also known as SMS Gupshup) is a conversational messaging services company with primary operations in India, the United States and the United Kingdom. It is owned and operated by Webaroo Inc.[1] Founded in 2004 by Beerud Sheth,[2] the company provides SMS, email, Voice, USSD and IP messaging, and chatbot development services to BFSI, Retail, e-commerce companies.[3][4][5]

Technology

In April 2016, Gupshup launched one of the first chatbot building platforms (gupshup.io)[6] in the world that caters to over 30,000 developers and has over 30,000 chatbots across 22 channels like Facebook Messenger,[7] SMS, Twitter, Hangouts, Google Home,[8] Amazon Alexa, Email as of September 2017.[9]

References

  1. ^ "Business messaging platform Gupshup raises $100M". SiliconANGLE. April 8, 2021. Retrieved September 9, 2021.
  2. ^ G, kumar; harv (August 16, 2021). "How Gupshup Uses AI". Analytics India Magazine. Retrieved September 9, 2021.
  3. ^ "Yes Bank Launches 'Yes mPower', An AI Powered Chatbot to Offer Loan Assistance". NextBigWhat. January 5, 2017. Retrieved October 9, 2017.
  4. ^ "Pegg is a Facebook Messenger chatbot that can be your personal accountant". Digit. Retrieved October 9, 2017.
  5. ^ Bureau, Indiaretailing (June 15, 2017). "Titan launches chatbot to assist e-shoppers - Indiaretailing.com". Indiaretailing.com. Retrieved October 9, 2017. {{cite news}}: |last= has generic name (help)
  6. ^ Bhalla, Tarush (May 18, 2021). "Gupshup eyes conversational commerce". mint. Retrieved September 17, 2021.
  7. ^ "'50pc of enterprises will spend more on chatbots compared to mobile apps by 2021,' says Gupshup CEO Beerud Sheth". YourStory.com. March 14, 2018. Retrieved April 13, 2018.
  8. ^ "Google teams with Gupshup to develop voice-activated Actions for Google Home". VentureBeat. December 8, 2016. Retrieved April 13, 2018.
  9. ^ "Gupshup launches bot builder platform". The Economic Times. April 27, 2016. Retrieved October 9, 2017.
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