Qualfon: Difference between revisions

Qualfon, Inc.
Industry	Business process outsourcing (BPO); Telemarketing; Call center consulting; Technical support; Collections; Lead generation; Back-office support;
Founded	1995
Area served	International clients
Services	Call centers, BPO and back-office processing
Number of employees	15,000[citation needed]
Divisions	Qualfon DSG

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Revision as of 01:46, 2 January 2024

Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995^[where?] and is privately held.

Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).

The company has acquired these companies:

March 2013: Data Control Group (DCG), which is now called the Qualfon Data Services Group and performs back-office processing.
May 2014: Center Partners, a United States contact center outsourcing company.
April 2016: Culture.Service.Growth (CSG), a contact center services company based in San Antonio, Texas.
December 2017: Dialog Direct, a BPO^{[clarification needed]} company that provides lead generation, sales, and customer support services.

References

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-'''Qualfon, Inc.''' is a company that supplies [[outsourcing]] services to call centers, back offices, and business processes.<ref>[http://www.biznow.gy/2013/09/05/qualfon-to-create-6000-jobs/ BizNow Guyana Business and Finance News OnDemand]</ref> The company was founded in 1995{{where|date=January 2024}} and is privately held.
+'''Qualfon, Inc.''' is a company that supplies [[outsourcing]] services to call centers, back offices, and business processes. The company was founded in 1995{{where|date=January 2024}} and is privately held.
-Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).<ref>[http://www.qualfon.com/about-qualfon/our-values/ Qualfon Official Website]</ref>
+Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).
 The company has acquired these companies:
-* March 2013: ''Data Control Group (DCG)'',<ref>[http://www.prweb.com/releases/2013/3/prweb10494247.htm PRWeb Online]</ref> which is now called the ''Qualfon Data Services Group'' and performs back-office processing.
+* March 2013: ''Data Control Group (DCG)'', which is now called the ''Qualfon Data Services Group'' and performs back-office processing.
-* May 2014: ''Center Partners'',<ref>[http://www.wpp.com/wpp/investor/financialnews/2014/may/07/kantar-divests-center-partners-in-the-united-states/ WWP.com]</ref> a United States contact center outsourcing company.
+* May 2014: ''Center Partners'', a United States contact center outsourcing company.
-* April 2016: ''Culture.Service.Growth (CSG)'', a contact center services company based in San Antonio, Texas.<ref>{{Cite web|url=http://www.prweb.com/releases/2016/03/prweb13302076.htm|title = Qualfon Acquires Culture.Service.Growth (CSG)}}</ref>
+* April 2016: ''Culture.Service.Growth (CSG)'', a contact center services company based in San Antonio, Texas.
 * December 2017: ''Dialog Direct'', a BPO{{clarification needed|date=January 2024}} company that provides lead generation, sales, and customer support services.