SeeClickFix: Difference between revisions
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== Website == |
== Website == |
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SeeClickFix publishes a web tool which allows people to report non-emergency neighborhood issues to [[local government]] bodies. The tool has a free [[mobile app]] that maps user comments. Users may add comments, suggest courses of action, or add video and picture documentation. Users can receive notifications based on selected areas and keywords. The tool is also used by 300 cities which pay the company for a request management and back office work order solution. 180 |
SeeClickFix publishes a web tool which allows people to report non-emergency neighborhood issues to [[local government]] bodies. The tool has a free [[mobile app]] that maps user comments. Users may add comments, suggest courses of action, or add video and picture documentation. Users can receive notifications based on selected areas and keywords. The tool is also used by 300 cities which pay the company for a request management and back office work order solution. 180 city halls publish white-labeled SeeClickFix app. Examples include [[Houston]], Texas, and [[Detroit]], Michigan. |
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The site allows for [[anonymity]] of reporting, which, according to the company, may encourage participation. |
The site allows for [[anonymity]] of reporting, which, according to the company, may encourage participation. |
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SeeClickFix covers more than 25,000 towns and 8,000 neighborhoods, both in the [[United States]] and internationally. The system has built its strongest networks in Oakland, |
SeeClickFix covers more than 25,000 towns and 8,000 neighborhoods, both in the [[United States]] and internationally. The system has built its strongest networks in Oakland, California,<ref>[http://seeclickfix.com/oakland SeeClickFix: Oakland : Report non-emergency issues, receive alerts in your neighborhood<!-- Bot generated title -->]</ref> and Detroit.<ref>[http://seeclickfix.com/detroit SeeClickFix: Detroit : Report non-emergency issues, receive alerts in your neighborhood<!-- Bot generated title -->]</ref> The site received its 50,000th issue report in August 2010 - from [[Sonora]], [[Mexico]].<ref name="autogenerated2">[http://4g-wirelessevolution.tmcnet.com/news/2010/08/07/4944633.htm SeeClickFix celebrates 50G issues reported<!-- Bot generated title -->]</ref> As of June 23, 2017, 3,000,000 issues had been marked as fixed according to the SeeClickFix homepage. |
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Prior to 2012 participating news organizations included [[The New York Times]], [[The Toronto Star]], [[San Francisco Chronicle]], [[Miami Herald]], and [[Philadelphia Inquirer]].<ref name="autogenerated1">[http://govfresh.com/2010/01/get-the-311-with-seeclickfix/ Gov 2.0: Get the 311 with SeeClickFix<!-- Bot generated title -->]</ref> News outlets following stories from SeeClickFix have prompted responses from local government.<ref>[https://www.nytimes.com/2010/01/04/business/media/04click.html?_r=1 New York Times - News Sites Dabble With a Web Tool for Nudging Local Officials]</ref>. While the company still provides freely available tools for local media, |
Prior to 2012 participating news organizations included ''[[The New York Times]]'', ''[[The Toronto Star]]'', ''[[San Francisco Chronicle]]'', ''[[Miami Herald]]'', and ''[[Philadelphia Inquirer]]''.<ref name="autogenerated1">[http://govfresh.com/2010/01/get-the-311-with-seeclickfix/ Gov 2.0: Get the 311 with SeeClickFix<!-- Bot generated title -->]</ref> News outlets following stories from SeeClickFix have prompted responses from local government.<ref>[https://www.nytimes.com/2010/01/04/business/media/04click.html?_r=1 New York Times - News Sites Dabble With a Web Tool for Nudging Local Officials]</ref>. While the company still provides freely available tools for local media, its core business and focus since 2012 has been in serving local governments and their constituents. |
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== References == |
== References == |
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Revision as of 21:33, 16 July 2017
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| Company type | Private |
|---|---|
| Industry | Information technology |
| Founded | September 2008 |
| Founders |
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| Headquarters | 770 Chapel Street, 3rd Floor, New Haven, Connecticut , USA |
Key people | Ben Berkowitz (CEO) |
| Website | www |
SeeClickFix is a digital communications system company founded and based in Downtown New Haven, Connecticut. The company runs a website and app which assist users in communicating with local governments about non-emergency issues. SeeClickFix was established in 2008, with co-founder Ben Berkowitz as CEO.[1]
Website
SeeClickFix publishes a web tool which allows people to report non-emergency neighborhood issues to local government bodies. The tool has a free mobile app that maps user comments. Users may add comments, suggest courses of action, or add video and picture documentation. Users can receive notifications based on selected areas and keywords. The tool is also used by 300 cities which pay the company for a request management and back office work order solution. 180 city halls publish white-labeled SeeClickFix app. Examples include Houston, Texas, and Detroit, Michigan.
The site allows for anonymity of reporting, which, according to the company, may encourage participation.
SeeClickFix covers more than 25,000 towns and 8,000 neighborhoods, both in the United States and internationally. The system has built its strongest networks in Oakland, California,[2] and Detroit.[3] The site received its 50,000th issue report in August 2010 - from Sonora, Mexico.[4] As of June 23, 2017, 3,000,000 issues had been marked as fixed according to the SeeClickFix homepage.
Prior to 2012 participating news organizations included The New York Times, The Toronto Star, San Francisco Chronicle, Miami Herald, and Philadelphia Inquirer.[5] News outlets following stories from SeeClickFix have prompted responses from local government.[6]. While the company still provides freely available tools for local media, its core business and focus since 2012 has been in serving local governments and their constituents.
References
- ^ Gribskov, Alena =. "Entrepreneur Profile: Ben Berkowitz, SeeClickFix". The White Board: Advancing Entrepreneurship in Connecticut.
- ^ SeeClickFix: Oakland : Report non-emergency issues, receive alerts in your neighborhood
- ^ SeeClickFix: Detroit : Report non-emergency issues, receive alerts in your neighborhood
- ^ SeeClickFix celebrates 50G issues reported
- ^ Gov 2.0: Get the 311 with SeeClickFix
- ^ New York Times - News Sites Dabble With a Web Tool for Nudging Local Officials