Talk:BBVA USA

Compass Bank derives a majority of their profits from fee based services. A huge portion of their business is generated through the offer of free checking with no ATM fees and cashback on the ATM fees charged by other banks. They create an illiusion of generousity with free offers that attract those who live paycheck to paycheck. Those who are likely to aquire several NSF fees per year. NSF charges at a minimum cost the account holder thirty-six dollars but can result in several hundred dollars per incident.

This fee is nothing more than a loan This is a great strategy for Compass. Banks have a limited amount of methods for doing business and surviving on interest alone does not keep churning out record profits. Even though their offices are often located in some of the wealthiest neighborhoods in the Southeast and Southwest, they still have a majority of low balance accounts that often go overdrawn several times over. At over Thirty Dollars per incident now; this is an extremely profitable area for the banking industry as a whole. Yet Compass strategically organized a system that will maximize profitabilty while other banks have not went to such lengths.

Suggested Topics to Include

D. Paul Jones jr / Harry Brock proxy battle in the 90's

Compass Bancshares Executives and Board of Directors

D. Paul Jones jr Jerry Powell Ray Stone

Compass Bank Employees vs. Compass Bancshares

Include details on the recent 1 Million Dollar Settlement to hundreds of Compass Employees for back overtime that Compass Bancshares Legal and Human Resources department refused to pay their employees between 2003 til 2006. Possibly link any briefs that might explain Compass Bank's official response on why they did not feel the need to pay employees overtime. Was this a direct refusal to pay employees anything over 40 hours? Did they only exclude the overtime and continue to pay the standard pay rate for anything over 40 hours? Was this a result of a classification problem in their salary and hourly wage earning employees?

Anecdotes

Over the span of a year and on numerous occasions (~10 and counting) at least one NON-Compass customer received automated phone calls (at a business) from Compass Bank which gave:

Account Holder Name and

Account Number

Attempts to stop the calls were to no avail. The computer voice phone system is designed to save Compass money and put the burden of wading through inappropriate options on the customer (or in this case the victim). A simple zero is not sufficient to talk to a person. Regardless, the time wasted was to no avail as the unsolicited calls continue.

It is noted that Compass Bank's web site states about itself "...we pride ourselves at Compass Bank on being as un-bankish as possible."

HOW?

by ..."Giving you someone to call – a live person to contact"

Rador 23:31, 14 December 2006 (UTC)