Wescom Resources Group: Difference between revisions

Wescom Resources Group
Company type	Credit union service organization
Industry	Financial services
Founded	2002
Headquarters	Pasadena, California, United States
Key people	Dave Cerwinski, President; Patti Quinteros, Director – Projects & Implementation; Kerry Schiappa, Director – Sales & Marketing;
Products	Service bureau, Application Hosting Services, POS Software
Website	wescomresources.com

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Revision as of 18:13, 4 December 2021

Wescom Resources Group (WRG) is a wholly owned subsidiary of Wescom Credit Union that operates as a credit union service organization (CUSO) headquartered in Pasadena, California, providing technology products and services to credit unions in the United States. WRG primarily delivers its services from its Operations Center located in Anaheim, California.

History

Wescom Resources Group was formed in 2002 as a CUSO of Wescom Credit Union to supply credit unions seeking similar technology products that Wescom Credit Union had developed for its membership.^[1] Initially, the CUSO's products and services included Online Banking, Bill Pay, Automated Lending, and New Member Application. Each of these leveraged Wescom's use of integration techniques to the Episys host financial system from Symitar, now a division of Jack Henry, Inc. In addition, the CUSO offered a hosted Service Bureau platform for some of its initial clients.

The first services Wescom Resources Group (WRG) offered to credit unions in the Southern California area was ATM Deposit Processing, with Kinecta FCU being WRG's first ATM Deposit Processing client in October 2002. ^{[citation needed]}

In 2003, John Best joined WRG to lead development projects in home electronic banking, and by 2009 led the WRG development team to completing its first mobile banking app. Wescom was among the first credit unions to deploy a native smart phone app on the then nascent Android operating system. Best formed the WRG Mobile Advisory Group consisting of a small number of prominent credit unions to foster additional collaboration between WRG and its clients.^[2] In 2014, Best left WRG.

Services

Wescom Resources Group's flagship product, Unitri Service Bureau, delivers outsourced core processing, back-office automation, network and application connectivity, and data storage, backup and security to its client credit unions. The platform operates on two third-party host processing systems – Keystone, by Corelation Inc. and Episys, by Symitar,^[3]^[4]a division of Jack Henry & Associates. WRG provides Unitri Service Bureau data processing to approximately 40 credit unions.

Tellergy, WRG's most recent product, is an interactive teller station application that resides on a multimedia digital display device from Verifone.

Services

Service Bureau processing
Retail point-of-sale terminals
Custom Programming services

References

^ "Wescom Resources Group". Callahan & Associates. Retrieved 2015-12-23.
^ "Financial Tech with Wescom Credit Union's John Best". Credit Union Broadcast. Retrieved 2012-03-29.
^ "Wescom Resources Group Upgrades Service Bureau". Credit Union Times. Retrieved 2012-05-31.
^ "Symitar Vendor Integration Program". Symitar. Retrieved 2014-05-05.

[1] "Wescom Resources Group". Callahan & Associates. Retrieved 2015-12-23.

[2] "Financial Tech with Wescom Credit Union's John Best". Credit Union Broadcast. Retrieved 2012-03-29.

[3] "Wescom Resources Group Upgrades Service Bureau". Credit Union Times. Retrieved 2012-05-31.

[4] "Symitar Vendor Integration Program". Symitar. Retrieved 2014-05-05.

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@@ Line 21: / Line 21: @@
 Wescom Resources Group was formed in 2002 as a CUSO of [[Wescom Credit Union]] to supply credit unions seeking similar technology products that Wescom Credit Union had developed for its membership.<ref>{{cite web|url= http://www.creditunions.com/connect/WescomResourcesGroup |title= Wescom Resources Group |publisher= Callahan & Associates|date= |accessdate=2015-12-23}}</ref>  Initially, the CUSO's products and services included Online Banking, Bill Pay, Automated Lending, and New Member Application.  Each of these leveraged Wescom's use of integration techniques to the [[Episys]] host financial system from [[Jack Henry & Associates#Symitar|Symitar]], now a division of Jack Henry, Inc. In addition, the CUSO offered a hosted Service Bureau platform for some of its initial clients.
-The first services Wescom Resources Group (WRG) offered to credit unions in the Southern California area was ATM Deposit Processing, with Kinecta FCU being WRG's first ATM Deposit Processing client in October 2002. {{cn|date=February 2018}}
+The first services Wescom Resources Group (WRG) offered to credit unions in the Southern California area was ATM Deposit Processing, with [[Kinecta Federal Credit Union|Kinecta FCU]] being WRG's first ATM Deposit Processing client in October 2002. {{cn|date=February 2018}}
 In 2003, John Best joined WRG to lead development projects in home electronic banking, and by 2009 led the WRG development team to completing its first [[mobile banking]] app.  Wescom was among the first credit unions to deploy a native [[smart phone]] app on the then nascent [[Android (operating system)|Android]] operating system.  Best formed the WRG Mobile Advisory Group consisting of a small number of prominent credit unions to foster additional collaboration between WRG and its clients.<ref>{{cite web|url= http://www.cubroadcast.com/episodes/archives/03-2012|title= Financial Tech with Wescom Credit Union's John Best|publisher= Credit Union Broadcast|date= |accessdate=2012-03-29}}</ref> In 2014, Best left WRG.