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'''DoctorOnCall''' is a Malaysian-based telehealth provider.<ref>{{cite web|accessdate=2020-04-29|title=Malaysia’s telemedicine vision gets fresh boost|url=https://www.computerweekly.com/news/252481183/Malaysias-telemedicine-vision-gets-fresh-boost|website=ComputerWeekly.com}}</ref><ref>{{cite web|accessdate=2020-04-29|title=Free online consultation, info on Covid-19 with MoH, DoctorOnCall |url=https://www.nst.com.my/news/nation/2020/02/567098/free-online-consultation-info-covid-19-moh-doctoroncall|website=New Straits Times}}</ref> It provides a platform to connect patients to doctors for virtual medical consultations via telephone, videoconferencing and text messaging. It provides access to board-certified doctors for non-emergency and non-life threatening medical issues
'''DoctorOnCall''' is a Malaysian-based telehealth provider.<ref>{{cite web|accessdate=2020-04-29|title=Malaysia's telemedicine vision gets fresh boost|url=https://www.computerweekly.com/news/252481183/Malaysias-telemedicine-vision-gets-fresh-boost|website=ComputerWeekly.com}}</ref><ref>{{cite web|accessdate=2020-04-29|title=Free online consultation, info on Covid-19 with MoH, DoctorOnCall |url=https://www.nst.com.my/news/nation/2020/02/567098/free-online-consultation-info-covid-19-moh-doctoroncall|website=New Straits Times}}</ref> It provides a platform to connect patients to doctors for virtual medical consultations via telephone, videoconferencing and text messaging. It provides access to board-certified doctors for non-emergency and non-life threatening medical issues


==History==
==History==
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The platform provides the public with a non-emergency medical consultation from a healthcare professional via the website. Customers will have an option to consult with the doctor via a video call or a phone call for a fee, and with a waiting time of five to seven minutes.{{citation needed|date=April 2020}}
The platform provides the public with a non-emergency medical consultation from a healthcare professional via the website. Customers will have an option to consult with the doctor via a video call or a phone call for a fee, and with a waiting time of five to seven minutes.{{citation needed|date=April 2020}}


The doctor will issue a necessary medical prescription if required after the consultation ends. It provides medication delivery all around Malaysia and currently, same-day medication delivery service is available in [[Klang Valley]] and [[Penang]] island area.<ref>{{Cite journal |last=Alabid |first=Alamin Hassan M. A. |last2=Ibrahim |first2=Mohamed Izham Mohamed |last3=Hassali |first3=Mohamed Azmi |date=December 2013 |title=Do Professional Practices among Malaysian Private Healthcare Providers Differ? A Comparative Study using Simulated Patients |url=https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3919326/ |journal=Journal of Clinical and Diagnostic Research : JCDR |volume=7 |issue=12 |pages=2912–2916 |doi=10.7860/JCDR/2013/6198.3789 |issn=2249-782X |pmc=3919326 |pmid=24551673}}</ref>{{Citation needed|date=April 2020}}
The doctor will issue a necessary medical prescription if required after the consultation ends. It provides medication delivery all around Malaysia and currently, same-day medication delivery service is available in [[Klang Valley]] and [[Penang]] island area.<ref>{{Cite journal |last1=Alabid |first1=Alamin Hassan M. A. |last2=Ibrahim |first2=Mohamed Izham Mohamed |last3=Hassali |first3=Mohamed Azmi |date=December 2013 |title=Do Professional Practices among Malaysian Private Healthcare Providers Differ? A Comparative Study using Simulated Patients |journal=Journal of Clinical and Diagnostic Research : JCDR |volume=7 |issue=12 |pages=2912–2916 |doi=10.7860/JCDR/2013/6198.3789 |issn=2249-782X |pmc=3919326 |pmid=24551673}}</ref>{{Citation needed|date=April 2020}}


==References==
==References==

Revision as of 20:33, 24 September 2023

DoctorOnCall
Original author(s)Maran Virumandi and Hazwan Najib
Initial releaseMay 2016
Websitedoctoroncall.com.my

DoctorOnCall is a Malaysian-based telehealth provider.[1][2] It provides a platform to connect patients to doctors for virtual medical consultations via telephone, videoconferencing and text messaging. It provides access to board-certified doctors for non-emergency and non-life threatening medical issues

History

DoctorOnCall was conceived by Maran Virumandi and his ex-colleague Hazwan Najib while they were both management consultants. They worked towards launching the platform in May 2016.[3]

Platform

The platform provides the public with a non-emergency medical consultation from a healthcare professional via the website. Customers will have an option to consult with the doctor via a video call or a phone call for a fee, and with a waiting time of five to seven minutes.[citation needed]

The doctor will issue a necessary medical prescription if required after the consultation ends. It provides medication delivery all around Malaysia and currently, same-day medication delivery service is available in Klang Valley and Penang island area.[4][citation needed]

References

  1. ^ "Malaysia's telemedicine vision gets fresh boost". ComputerWeekly.com. Retrieved 2020-04-29.
  2. ^ "Free online consultation, info on Covid-19 with MoH, DoctorOnCall". New Straits Times. Retrieved 2020-04-29.
  3. ^ "Digital Health: Treating industry woes one issue at a time". TheEdgeMarkets.com. Retrieved 2020-12-15.
  4. ^ Alabid, Alamin Hassan M. A.; Ibrahim, Mohamed Izham Mohamed; Hassali, Mohamed Azmi (December 2013). "Do Professional Practices among Malaysian Private Healthcare Providers Differ? A Comparative Study using Simulated Patients". Journal of Clinical and Diagnostic Research : JCDR. 7 (12): 2912–2916. doi:10.7860/JCDR/2013/6198.3789. ISSN 2249-782X. PMC 3919326. PMID 24551673.