Qualfon: Difference between revisions

Qualfon, Inc.
Industry	Business process outsourcing (BPO); Telemarketing; Call center consulting; Technical support; Collections; Lead generation; Back-office support;
Founded	1995
Area served	International clients
Services	Call centers, BPO and back-office processing
Number of employees	15,000[citation needed]
Divisions	Qualfon DSG

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Revision as of 01:44, 2 January 2024

Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes.^[1] The company was founded in 1995^[where?] and is privately held.

Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).^[2]

The company has acquired these companies:

March 2013: Data Control Group (DCG),^[3] which is now called the Qualfon Data Services Group and performs back-office processing.
May 2014: Center Partners,^[4] a United States contact center outsourcing company.
April 2016: Culture.Service.Growth (CSG), a contact center services company based in San Antonio, Texas.^[5]
December 2017: Dialog Direct, a BPO^{[clarification needed]} company that provides lead generation, sales, and customer support services.

References

[1] BizNow Guyana Business and Finance News OnDemand

[2] Qualfon Official Website

[3] PRWeb Online

[4] WWP.com

[5] "Qualfon Acquires Culture.Service.Growth (CSG)".

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[2]

[3]

[4]

[5]

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+| num_employees = 15,000{{citation needed|date=January 2024}}
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-'''Qualfon, Inc.''' is a global provider of call center, back office, and business process outsourcing (BPO) services.<ref>[http://www.biznow.gy/2013/09/05/qualfon-to-create-6000-jobs/ BizNow Guyana Business and Finance News OnDemand]</ref> Founded in 1995, Qualfon provides outsourcing services including call centers, customer service, customer acquisition and retention, customer on-boarding, as well as back-office processing. The company is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).<ref>[http://www.qualfon.com/about-qualfon/our-values/ Qualfon Official Website]</ref>
+'''Qualfon, Inc.''' is a company that supplies [[outsourcing]] services to call centers, back offices, and business processes.<ref>[http://www.biznow.gy/2013/09/05/qualfon-to-create-6000-jobs/ BizNow Guyana Business and Finance News OnDemand]</ref> The company was founded in 1995{{where|date=January 2024}} and is privately held.
+Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).<ref>[http://www.qualfon.com/about-qualfon/our-values/ Qualfon Official Website]</ref>
-In March 2013, Qualfon acquired Data Control Group (DCG),<ref>[http://www.prweb.com/releases/2013/3/prweb10494247.htm PRWeb Online]</ref> which is now Qualfon Data Services Group (DSG), a division of Qualfon that performs back-office processing.
+The company has acquired these companies:
-In May 2014, Qualfon acquired Center Partners,<ref>[http://www.wpp.com/wpp/investor/financialnews/2014/may/07/kantar-divests-center-partners-in-the-united-states/ WWP.com]</ref> a United States contact center outsourcing company.
+* March 2013: ''Data Control Group (DCG)'',<ref>[http://www.prweb.com/releases/2013/3/prweb10494247.htm PRWeb Online]</ref> which is now called the ''Qualfon Data Services Group'' and performs back-office processing.
+* May 2014: ''Center Partners'',<ref>[http://www.wpp.com/wpp/investor/financialnews/2014/may/07/kantar-divests-center-partners-in-the-united-states/ WWP.com]</ref> a United States contact center outsourcing company.
-In April 2016, Qualfon acquired Culture.Service.Growth (CSG), a contact center services company based in San Antonio, Texas.<ref>{{Cite web|url=http://www.prweb.com/releases/2016/03/prweb13302076.htm|title = Qualfon Acquires Culture.Service.Growth (CSG)}}</ref>
+* April 2016: ''Culture.Service.Growth (CSG)'', a contact center services company based in San Antonio, Texas.<ref>{{Cite web|url=http://www.prweb.com/releases/2016/03/prweb13302076.htm|title = Qualfon Acquires Culture.Service.Growth (CSG)}}</ref>
-In December 2017, Qualfon acquired Dialog Direct, a BPO company that provides lead generation, sales, and customer support services.
+* December 2017: ''Dialog Direct'', a BPO{{clarification needed|date=January 2024}} company that provides lead generation, sales, and customer support services.
 ==References==