WNS Global Services: Difference between revisions
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WNS has 66 delivery centers located in the United States, the United Kingdom, Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, and Turkey.<ref>{{cite web |title=WNS opens 60,000 sq ft delivery centre in Hyderabad |url=https://economictimes.indiatimes.com/tech/information-tech/wns-opens-40000-sq-ft-delivery-centre-in-hyderabad/articleshow/108496506.cms |website=The Economic Times |date=14 March 2024}}</ref> |
WNS has 66 delivery centers located in the United States, the United Kingdom, Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, and Turkey.<ref>{{cite web |title=WNS opens 60,000 sq ft delivery centre in Hyderabad |url=https://economictimes.indiatimes.com/tech/information-tech/wns-opens-40000-sq-ft-delivery-centre-in-hyderabad/articleshow/108496506.cms |website=The Economic Times |date=14 March 2024}}</ref> |
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==Acquisitions== |
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==Acquisition & partnership== |
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{| class="wikitable sortable" |
{| class="wikitable sortable" |
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! data-sort-type="text"|Year |
! data-sort-type="text"|Year |
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! data-sort-type="date"|Company Name |
! data-sort-type="date"|Company Name |
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! data-sort-type="text"| |
! data-sort-type="text"|Cost |
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! | Sources |
! | Sources |
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|- |
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|2023 |
|2023 |
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|Smart Cube & OptiBuy |
|Smart Cube & OptiBuy |
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|$156.9 million |
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|The Smart Cube, a platform-driven research and analytics leader focusing on procurement and the supply chain, and OptiBuy, a procurement consultancy and implementation solutions provider. |
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|<ref>{{cite web |title=WNS acquires 2 firms for $156.9 million |url=https://www.thehindu.com/business/wns-acquires-2-firms-for-1569-million/article66271594.ece |website=The Hindu |language=en-IN |date=16 December 2022}}</ref> |
|<ref>{{cite web |title=WNS acquires 2 firms for $156.9 million |url=https://www.thehindu.com/business/wns-acquires-2-firms-for-1569-million/article66271594.ece |website=The Hindu |language=en-IN |date=16 December 2022}}</ref> |
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|- |
|- |
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|2022 |
|2022 |
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|Vuram |
|Vuram |
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|$165 million |
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|Vuram is the global hype automation company, with a specialization in low-code enterprise automation. |
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|<ref>{{cite web |title=WNS acquires Vuram for $165 million |url=https://www.thehindu.com/business/wns-acquires-vuram-for-165-million/article65590183.ece |website=The Hindu |language=en-IN |date=1 July 2022}}</ref> |
|<ref>{{cite web |title=WNS acquires Vuram for $165 million |url=https://www.thehindu.com/business/wns-acquires-vuram-for-165-million/article65590183.ece |website=The Hindu |language=en-IN |date=1 July 2022}}</ref> |
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|- |
|- |
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|2017 |
|2017 |
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|HealthHelp |
|HealthHelp |
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|$95 million |
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|HealthHelp is a US-healthcare company and partners with health plans to manage appropriate care in a complex, ever-changing environment. |
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|<ref>{{cite web |last1=Mendonca |first1=Jochelle |title=WNS buys HealthHelp for about $95 million |url=https://economictimes.indiatimes.com/tech/internet/wns-buys-healthhelp-for-about-95-million/articleshow/57652049.cms |website=The Economic Times |date=15 March 2017}}</ref> |
|<ref>{{cite web |last1=Mendonca |first1=Jochelle |title=WNS buys HealthHelp for about $95 million |url=https://economictimes.indiatimes.com/tech/internet/wns-buys-healthhelp-for-about-95-million/articleshow/57652049.cms |website=The Economic Times |date=15 March 2017}}</ref> |
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|- |
|- |
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|2017 |
|2017 |
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|Denali Sourcing Services |
|Denali Sourcing Services |
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|$40 million |
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|Denali Sourcing Services (Denali), is a provider of strategic procurement BPM solutions. |
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|<ref>{{cite web |title=WNS acquires US-based Denali for $40mn |url=https://www.moneycontrol.com/news/business/companies/wns-acquires-us-based-denali-for-3640mn-941402.html |website=Moneycontrol}}</ref> |
|<ref>{{cite web |title=WNS acquires US-based Denali for $40mn |url=https://www.moneycontrol.com/news/business/companies/wns-acquires-us-based-denali-for-3640mn-941402.html |website=Moneycontrol}}</ref> |
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|- |
|- |
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|2016 |
|2016 |
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|Value Edge Research Services |
|Value Edge Research Services |
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|$17.5 million |
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|Value Edge Research Services is a provider of commercial research and analytics services in the pharma and biopharma industry. |
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|<ref>{{cite web |last1=Mendonca |first1=Jochelle |title=WNS buys Value Edge Research for about $17.5 million |url=https://economictimes.indiatimes.com/tech/ites/wns-buys-value-edge-research-for-about-17-5-million/articleshow/51361487.cms |website=The Economic Times |date=11 March 2016}}</ref> |
|<ref>{{cite web |last1=Mendonca |first1=Jochelle |title=WNS buys Value Edge Research for about $17.5 million |url=https://economictimes.indiatimes.com/tech/ites/wns-buys-value-edge-research-for-about-17-5-million/articleshow/51361487.cms |website=The Economic Times |date=11 March 2016}}</ref> |
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|- |
|- |
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|2012 |
|2012 |
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|Fusion |
|Fusion Outsourcing |
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|₤10 million |
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|Fusion is a South Africa-based provider of outsourcing services now known as WNS Global Services SA (Pty) Ltd. |
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|<ref>{{cite web |title=WNS Acquires Fusion Outsourcing in South Africa |url=https://economictimes.indiatimes.com/tech/ites/wns-acquires-fusion-outsourcing-in-south-africa/articleshow/14319567.cms |website=The Economic Times |date=21 June 2012}}</ref> |
|<ref>{{cite web |title=WNS Acquires Fusion Outsourcing in South Africa |url=https://economictimes.indiatimes.com/tech/ites/wns-acquires-fusion-outsourcing-in-south-africa/articleshow/14319567.cms |website=The Economic Times |date=21 June 2012}}</ref> |
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|- |
|- |
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|2008 |
|2008 |
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|Aviva BPO |
|Aviva BPO |
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|$230 million |
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|Aviva BPO is the UK-based insurance giant's captive BPO in India and Sri Lanka. |
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|<ref>{{cite web |last1=Kurian |first1=PP Thimmaya & Boby |title=WNS acquires Aviva BPO for $230 mn |url=https://economictimes.indiatimes.com/tech/ites/wns-acquires-aviva-bpo-for-230-mn/articleshow/3216690.cms |website=The Economic Times |date=10 July 2008}}</ref> |
|<ref>{{cite web |last1=Kurian |first1=PP Thimmaya & Boby |title=WNS acquires Aviva BPO for $230 mn |url=https://economictimes.indiatimes.com/tech/ites/wns-acquires-aviva-bpo-for-230-mn/articleshow/3216690.cms |website=The Economic Times |date=10 July 2008}}</ref> |
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|- |
|- |
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|2008 |
|2008 |
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|BizAps |
|BizAps |
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|Undisclosed |
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|BizAps is a provider of Systems Applications and Products, or SAP, solutions to optimize the enterprise resource planning functionality for finance and accounting processes |
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|<ref>{{cite web |title=BPO firm WNS buys BizAps |url=https://www.business-standard.com/article/technology/bpo-firm-wns-buys-bizaps-108061701075_1.html |website=Business Standard}}</ref> |
|<ref>{{cite web |title=BPO firm WNS buys BizAps |url=https://www.business-standard.com/article/technology/bpo-firm-wns-buys-bizaps-108061701075_1.html |website=Business Standard}}</ref> |
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|- |
|- |
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|2007 |
|2007 |
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|Marketics |
|Marketics |
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|$65 million |
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|Marketics is a provider of offshore analytics services. |
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|<ref>{{cite web |title=WNS to buy Marketics for $65 m |url=https://economictimes.indiatimes.com/tech/ites/wns-to-buy-marketics-for-65-m/articleshow/1743945.cms |website=The Economic Times |date=10 March 2007}}</ref> |
|<ref>{{cite web |title=WNS to buy Marketics for $65 m |url=https://economictimes.indiatimes.com/tech/ites/wns-to-buy-marketics-for-65-m/articleshow/1743945.cms |website=The Economic Times |date=10 March 2007}}</ref> |
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|- |
|- |
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|2006 |
|2006 |
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|Trinity |
|Trinity Parnters |
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|Undisclosed |
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|Trinity Partners Inc. is a provider of BPM services to financial institutions, focusing on mortgage banking. |
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|<ref>{{cite web |title=WNS Global buys BPO firm Trinity |url=https://timesofindia.indiatimes.com/business/india-business/wns-global-buys-bpo-firm-trinity/articleshow/1290328.cms |website=The Times of India |date=10 November 2005}}</ref> |
|<ref>{{cite web |title=WNS Global buys BPO firm Trinity |url=https://timesofindia.indiatimes.com/business/india-business/wns-global-buys-bpo-firm-trinity/articleshow/1290328.cms |website=The Times of India |date=10 November 2005}}</ref> |
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|- |
|- |
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|2002 |
|2002 |
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|Town & Country Assistance |
|Town & Country Assistance |
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|Undisclosed |
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|Town & Country Assistance Limited (now called WNS Assistance) is a UK-based automobile claims handling company. |
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|<ref>{{cite web |title=Town & Country Assistance sold |url=https://www.fleetnews.co.uk/news/2002/7/11/town-and-country-assistance-sold/11830/ |website=Fleetnews.co.uk |language=en}}</ref> |
|<ref>{{cite web |title=Town & Country Assistance sold |url=https://www.fleetnews.co.uk/news/2002/7/11/town-and-country-assistance-sold/11830/ |website=Fleetnews.co.uk |language=en}}</ref> |
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|} |
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Revision as of 20:55, 29 November 2024
Company type | Public |
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NYSE: WNS | |
Industry | Business process management, outsourcing, IT consulting |
Founded | 1996 |
Headquarters | |
Area served | Worldwide |
Key people | Timothy Main[2] (Chairman) Keshav R Murugesh[2] (Group CEO) |
Revenue | US $1323.4 million (FY24)[3] |
Number of employees | 62,951 (September 30, 2024)[3] |
Website | https://www.wns.com |
WNS (Holdings) Limited (NYSE: WNS) is an Indian multinational business process management company. The company is headquartered in New York, London and Mumbai.[4][5][6]
The company employs over 62,000 individuals. WNS is publicly traded on the New York Stock Exchange under the ticker symbol WNS.[7]
History
WNS Global Services was established in 1996 as a carve-out of British Airways captive process and back-office activities. In 2002, Warburg Pincus acquired a majority stake, following which WNS became an independent entity.[8] The company expanded into other industries in 2003, and by 2004, new delivery centers were opened in Sri Lanka and India.[9][10]
In 2005, WNS acquired Trinity Partners.[11] The company went public in 2006, listing on the New York Stock Exchange (NYSE). WNS subsequently acquired Marketics (2007),[12] Aviva Global Services (2008), and Denali Sourcing Services (2017).[13][14]
Later acquisitions included Vuram (2022), The Smart Cube, and OptiBuy (2023).[15][16][17][18]
Operations
WNS has 66 delivery centers located in the United States, the United Kingdom, Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, and Turkey.[19]
Acquisitions
Year | Company Name | Cost | Sources |
---|---|---|---|
2023 | Smart Cube & OptiBuy | $156.9 million | [20] |
2022 | Vuram | $165 million | [21] |
2017 | HealthHelp | $95 million | [22] |
2017 | Denali Sourcing Services | $40 million | [23] |
2016 | Value Edge Research Services | $17.5 million | [24] |
2012 | Fusion Outsourcing | ₤10 million | [25] |
2008 | Aviva BPO | $230 million | [26] |
2008 | BizAps | Undisclosed | [27] |
2007 | Marketics | $65 million | [28] |
2006 | Trinity Parnters | Undisclosed | [29] |
2002 | Town & Country Assistance | Undisclosed | [30] |
Awards and recognitions
- America's Most Reliable Companies 2025 by Newsweek.[31]
- Association for Talent Development Best Award 2024[32]
- The Hackett Group Digital Award 2024[33]
- WNS-Vuram won Employer of the Year Silver Award at the International Brilliance Awards 2024[34]
- Artificial Intelligence Excellence Award 2024 by Business Intelligence Group[35]
- DataIQ Award for Best Data Story or Data Visualization 2024[36]
- World's best companies 2023 by Time (magazine)[37]
- Global Sourcing Association (GSA) UK Award 2023[38]
- World's best Employers 2022 by Forbes.[39]
References
- ^ "Contacts, locations". WNS. Archived from the original on 15 October 2018. Retrieved 15 January 2013.
- ^ a b "Board of Directors". WNS. Retrieved 9 July 2023.
- ^ a b "WNS Announces Fiscal 2024 Fourth Quarter and Full Year Earnings, Provides Guidance for Fiscal 2025". wnsnorthamerica.gcs-web.com.
- ^ "Is Weakness In WNS (Holdings) Limited (NYSE:WNS) Stock A Sign That The Market Could be Wrong Given Its Strong Financial Prospects?". simplywall.st. 9 October 2024.
- ^ "Top 15 BPO Companies In India". Business Outreach. 9 July 2024.
- ^ "__symbol__ Stock Quote Price and Forecast". CNN.
- ^ "WNS opens new global delivery centre in Hyderabad with 1,399 employees". The Times of India. 14 March 2024.
- ^ "WNS | Case Studies | Warburg Pincus". warburgpincus.
- ^ "WNS Sri Lanka marks 20 years in existence". Print Edition - The Sunday Times, Sri Lanka.
- ^ Warburg Pincus acquires WNS Stake Archived 27 September 2020 at the Wayback Machine Private Equity International 28 May 2002
- ^ "WNS Global buys US BPO firm; to hire 2,500 more". Rediff.
- ^ "WNS to buy Marketics for $65 m". The Economic Times. 10 March 2007.
- ^ "India's WNS buys Aviva's BPO unit for $228 mln". Reuters.
- ^ "BPO firm WNS acquires US-based Denali Services for $40 million". Mint.
- ^ "WNS acquires Vuram for $165 million". The Hindu. 1 July 2022.
- ^ "WNS acquires two European companies for USD 156 million". Moneycontrol.
- ^ "WNS Acquires The Smart Cube, for $125M". FinSMEs. 6 January 2023.
- ^ "WNS buys two services firms for over $150m". IT Europa. 20 December 2022.
- ^ "WNS opens 60,000 sq ft delivery centre in Hyderabad". The Economic Times. 14 March 2024.
- ^ "WNS acquires 2 firms for $156.9 million". The Hindu. 16 December 2022.
- ^ "WNS acquires Vuram for $165 million". The Hindu. 1 July 2022.
- ^ Mendonca, Jochelle (15 March 2017). "WNS buys HealthHelp for about $95 million". The Economic Times.
- ^ "WNS acquires US-based Denali for $40mn". Moneycontrol.
- ^ Mendonca, Jochelle (11 March 2016). "WNS buys Value Edge Research for about $17.5 million". The Economic Times.
- ^ "WNS Acquires Fusion Outsourcing in South Africa". The Economic Times. 21 June 2012.
- ^ Kurian, PP Thimmaya & Boby (10 July 2008). "WNS acquires Aviva BPO for $230 mn". The Economic Times.
- ^ "BPO firm WNS buys BizAps". Business Standard.
- ^ "WNS to buy Marketics for $65 m". The Economic Times. 10 March 2007.
- ^ "WNS Global buys BPO firm Trinity". The Times of India. 10 November 2005.
- ^ "Town & Country Assistance sold". Fleetnews.co.uk.
- ^ "America's Most Reliable Companies 2025". Newsweek. 24 October 2024.
- ^ "BEST Award Winners". Td.org.
- ^ "The Hackett Group Announces 2024 Digital Award Winners". The Hackett Group. 24 September 2024.
- ^ "2024 International Brilliance Awards – Winners Announced! | BOC UK". Boc-UK.com. 24 January 2024.
- ^ "6 Experts, 35 Companies, and 79 Products Awarded for Excellence in Artificial Intelligence | News | Business Intelligence Group". Bintelligence.com.
- ^ "2024 DataIQ Awards - Best Data Story or Data Visualisation: Howden Group and WNS Global Services". DataIQ. 24 September 2024.
- ^ "World's Best Companies of 2023". Time.
- ^ "GSA UK - UK Awards 2023". gsa-uk.com.
- ^ PEACHMAN", "RACHEL RABKIN. "Forbes World's Best Employers 2024 - Best Companies To Work For Worldwide". Forbes.