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WNS Global Services was established in 1996 as a carve-out of [[British Airways]] captive process and back-office activities. In 2002, Warburg Pincus acquired a majority stake, following which WNS became an independent entity.<ref>{{cite web |title=WNS {{!}} Case Studies {{!}} Warburg Pincus |url=https://warburgpincus.com/case-studies/wns/ |website=warburgpincus}}</ref> The company expanded into other industries in 2003, and by 2004, new delivery centers were opened in [[Sri Lanka]] and [[India]].<ref>{{cite web |title=WNS Sri Lanka marks 20 years in existence |url=https://www.sundaytimes.lk/240901/business-times/wns-sri-lanka-marks-20-years-in-existence-569529.html |website=Print Edition - The Sunday Times, Sri Lanka}}</ref><ref>[https://www.privateequityinternational.com/warburg-pincus-acquires-wns-stake/ Warburg Pincus acquires WNS Stake] {{Webarchive|url=https://web.archive.org/web/20200927010907/https://www.privateequityinternational.com/warburg-pincus-acquires-wns-stake/|date=27 September 2020}} ''Private Equity International'' 28 May 2002</ref>
WNS Global Services was established in 1996 as a carve-out of [[British Airways]] captive process and back-office activities. In 2002, Warburg Pincus acquired a majority stake, following which WNS became an independent entity.<ref>{{cite web |title=WNS {{!}} Case Studies {{!}} Warburg Pincus |url=https://warburgpincus.com/case-studies/wns/ |website=warburgpincus}}</ref> The company expanded into other industries in 2003, and by 2004, new delivery centers were opened in [[Sri Lanka]] and [[India]].<ref>{{cite web |title=WNS Sri Lanka marks 20 years in existence |url=https://www.sundaytimes.lk/240901/business-times/wns-sri-lanka-marks-20-years-in-existence-569529.html |website=Print Edition - The Sunday Times, Sri Lanka}}</ref><ref>[https://www.privateequityinternational.com/warburg-pincus-acquires-wns-stake/ Warburg Pincus acquires WNS Stake] {{Webarchive|url=https://web.archive.org/web/20200927010907/https://www.privateequityinternational.com/warburg-pincus-acquires-wns-stake/|date=27 September 2020}} ''Private Equity International'' 28 May 2002</ref>


In 2005, WNS acquired Trinity Partners.<ref>{{cite web |title=WNS Global buys US BPO firm; to hire 2,500 more |url=https://www.rediff.com/money/2005/nov/09bpo.htm |website=Rediff}}</ref> The company went public in 2006, listing on the [[New York Stock Exchange]] (NYSE). WNS subsequently acquired Marketics (2007),<ref>{{cite web |title=WNS to buy Marketics for $65 m |url=https://economictimes.indiatimes.com/tech/ites/wns-to-buy-marketics-for-65-m/articleshow/1743945.cms |website=The Economic Times |date=10 March 2007}}</ref> [[Aviva Investors|Aviva Global Services]] (2008), and Denali Sourcing Services (2017).<ref>{{cite web |title=India's WNS buys Aviva's BPO unit for $228 mln |url=https://www.reuters.com/article/breakingviews/india-s-wns-buys-aviva-s-bpo-unit-for-228-mln-idUSBOM138124/ |website=Reuters}}</ref><ref>{{cite web |title=BPO firm WNS acquires US-based Denali Services for $40 million |url=https://www.livemint.com/Companies/lFnXTqpDovYvRI08TN6doI/BPO-firm-WNS-acquires-USbased-Denali-Services-for-40-milli.html |website=Mint}}</ref>
In 2005, WNS acquired Trinity Partners.<ref>{{cite web |title=WNS Global buys US BPO firm; to hire 2,500 more |url=https://www.rediff.com/money/2005/nov/09bpo.htm |website=Rediff}}</ref> The company went public in 2006, listing on the [[New York Stock Exchange]] (NYSE). WNS subsequently acquired Marketics (2007),<ref>{{cite web |title=WNS to buy Marketics for $65 m |url=https://economictimes.indiatimes.com/tech/ites/wns-to-buy-marketics-for-65-m/articleshow/1743945.cms |website=The Economic Times |date=10 March 2007}}</ref> [[Aviva]] Global Services (2008), and Denali Sourcing Services (2017).<ref>{{cite web |title=India's WNS buys Aviva's BPO unit for $228 mln |url=https://www.reuters.com/article/breakingviews/india-s-wns-buys-aviva-s-bpo-unit-for-228-mln-idUSBOM138124/ |website=Reuters}}</ref><ref>{{cite web |title=BPO firm WNS acquires US-based Denali Services for $40 million |url=https://www.livemint.com/Companies/lFnXTqpDovYvRI08TN6doI/BPO-firm-WNS-acquires-USbased-Denali-Services-for-40-milli.html |website=Mint}}</ref>


Later acquisitions included Vuram (2022), The Smart Cube, and OptiBuy (2023).<ref>{{cite web |title=WNS acquires Vuram for $165 million |url=https://www.thehindu.com/business/wns-acquires-vuram-for-165-million/article65590183.ece |website=The Hindu |language=en-IN |date=1 July 2022}}</ref><ref>{{cite web |title=WNS acquires two European companies for USD 156 million |url=https://www.moneycontrol.com/news/business/wns-acquires-two-european-companies-for-usd-156-million-9719381.html#google_vignette |website=Moneycontrol}}</ref><ref>{{cite web |title=WNS Acquires The Smart Cube, for $125M |url=https://www.finsmes.com/2023/01/wns-acquires-the-smart-cube-for-125m.html |website=FinSMEs |date=6 January 2023}}</ref><ref>{{cite web |title=WNS buys two services firms for over $150m |url=https://www.iteuropa.com/news/wns-buys-two-services-firms-over-150m |website=IT Europa |language=en |date=20 December 2022}}</ref>
Later acquisitions included Vuram (2022), The Smart Cube, and OptiBuy (2023).<ref>{{cite web |title=WNS acquires Vuram for $165 million |url=https://www.thehindu.com/business/wns-acquires-vuram-for-165-million/article65590183.ece |website=The Hindu |language=en-IN |date=1 July 2022}}</ref><ref>{{cite web |title=WNS acquires two European companies for USD 156 million |url=https://www.moneycontrol.com/news/business/wns-acquires-two-european-companies-for-usd-156-million-9719381.html#google_vignette |website=Moneycontrol}}</ref><ref>{{cite web |title=WNS Acquires The Smart Cube, for $125M |url=https://www.finsmes.com/2023/01/wns-acquires-the-smart-cube-for-125m.html |website=FinSMEs |date=6 January 2023}}</ref><ref>{{cite web |title=WNS buys two services firms for over $150m |url=https://www.iteuropa.com/news/wns-buys-two-services-firms-over-150m |website=IT Europa |language=en |date=20 December 2022}}</ref>
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|-
|-
|2006
|2006
|Trinity Parnters
|Trinity Partners
|Undisclosed
|Undisclosed
|<ref>{{cite web |title=WNS Global buys BPO firm Trinity |url=https://timesofindia.indiatimes.com/business/india-business/wns-global-buys-bpo-firm-trinity/articleshow/1290328.cms |website=The Times of India |date=10 November 2005}}</ref>
|<ref>{{cite web |title=WNS Global buys BPO firm Trinity |url=https://timesofindia.indiatimes.com/business/india-business/wns-global-buys-bpo-firm-trinity/articleshow/1290328.cms |website=The Times of India |date=10 November 2005}}</ref>

Latest revision as of 20:59, 29 November 2024

WNS Global Services
Company typePublic
NYSE: WNS
IndustryBusiness process management, outsourcing, IT consulting
Founded1996
Headquarters
New York, London and Mumbai[1]
Area served
Worldwide
Key people
Timothy Main[2]
(Chairman)
Keshav R Murugesh[2]
(Group CEO)
RevenueIncrease US $1323.4 million (FY24)[3]
Number of employees
62,951 (September 30, 2024)[3]
Websitehttps://www.wns.com

WNS (Holdings) Limited (NYSE: WNS) is an Indian multinational business process management company. The company is headquartered in New York, London and Mumbai.[4][5][6]

The company employs over 62,000 individuals. WNS is publicly traded on the New York Stock Exchange under the ticker symbol WNS.[7]

History

[edit]

WNS Global Services was established in 1996 as a carve-out of British Airways captive process and back-office activities. In 2002, Warburg Pincus acquired a majority stake, following which WNS became an independent entity.[8] The company expanded into other industries in 2003, and by 2004, new delivery centers were opened in Sri Lanka and India.[9][10]

In 2005, WNS acquired Trinity Partners.[11] The company went public in 2006, listing on the New York Stock Exchange (NYSE). WNS subsequently acquired Marketics (2007),[12] Aviva Global Services (2008), and Denali Sourcing Services (2017).[13][14]

Later acquisitions included Vuram (2022), The Smart Cube, and OptiBuy (2023).[15][16][17][18]

Operations

[edit]

WNS has 66 delivery centers located in the United States, the United Kingdom, Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, and Turkey.[19]

Acquisitions

[edit]
Year Company Name Cost Sources
2023 Smart Cube & OptiBuy $156.9 million [20]
2022 Vuram $165 million [21]
2017 HealthHelp $95 million [22]
2017 Denali Sourcing Services $40 million [23]
2016 Value Edge Research Services $17.5 million [24]
2012 Fusion Outsourcing ₤10 million [25]
2008 Aviva BPO $230 million [26]
2008 BizAps Undisclosed [27]
2007 Marketics $65 million [28]
2006 Trinity Partners Undisclosed [29]
2002 Town & Country Assistance Undisclosed [30]

Awards and recognitions

[edit]

References

[edit]
  1. ^ "Contacts, locations". WNS. Archived from the original on 15 October 2018. Retrieved 15 January 2013.
  2. ^ a b "Board of Directors". WNS. Retrieved 9 July 2023.
  3. ^ a b "WNS Announces Fiscal 2024 Fourth Quarter and Full Year Earnings, Provides Guidance for Fiscal 2025". wnsnorthamerica.gcs-web.com.
  4. ^ "Is Weakness In WNS (Holdings) Limited (NYSE:WNS) Stock A Sign That The Market Could be Wrong Given Its Strong Financial Prospects?". simplywall.st. 9 October 2024.
  5. ^ "Top 15 BPO Companies In India". Business Outreach. 9 July 2024.
  6. ^ "__symbol__ Stock Quote Price and Forecast". CNN.
  7. ^ "WNS opens new global delivery centre in Hyderabad with 1,399 employees". The Times of India. 14 March 2024.
  8. ^ "WNS | Case Studies | Warburg Pincus". warburgpincus.
  9. ^ "WNS Sri Lanka marks 20 years in existence". Print Edition - The Sunday Times, Sri Lanka.
  10. ^ Warburg Pincus acquires WNS Stake Archived 27 September 2020 at the Wayback Machine Private Equity International 28 May 2002
  11. ^ "WNS Global buys US BPO firm; to hire 2,500 more". Rediff.
  12. ^ "WNS to buy Marketics for $65 m". The Economic Times. 10 March 2007.
  13. ^ "India's WNS buys Aviva's BPO unit for $228 mln". Reuters.
  14. ^ "BPO firm WNS acquires US-based Denali Services for $40 million". Mint.
  15. ^ "WNS acquires Vuram for $165 million". The Hindu. 1 July 2022.
  16. ^ "WNS acquires two European companies for USD 156 million". Moneycontrol.
  17. ^ "WNS Acquires The Smart Cube, for $125M". FinSMEs. 6 January 2023.
  18. ^ "WNS buys two services firms for over $150m". IT Europa. 20 December 2022.
  19. ^ "WNS opens 60,000 sq ft delivery centre in Hyderabad". The Economic Times. 14 March 2024.
  20. ^ "WNS acquires 2 firms for $156.9 million". The Hindu. 16 December 2022.
  21. ^ "WNS acquires Vuram for $165 million". The Hindu. 1 July 2022.
  22. ^ Mendonca, Jochelle (15 March 2017). "WNS buys HealthHelp for about $95 million". The Economic Times.
  23. ^ "WNS acquires US-based Denali for $40mn". Moneycontrol.
  24. ^ Mendonca, Jochelle (11 March 2016). "WNS buys Value Edge Research for about $17.5 million". The Economic Times.
  25. ^ "WNS Acquires Fusion Outsourcing in South Africa". The Economic Times. 21 June 2012.
  26. ^ Kurian, PP Thimmaya & Boby (10 July 2008). "WNS acquires Aviva BPO for $230 mn". The Economic Times.
  27. ^ "BPO firm WNS buys BizAps". Business Standard.
  28. ^ "WNS to buy Marketics for $65 m". The Economic Times. 10 March 2007.
  29. ^ "WNS Global buys BPO firm Trinity". The Times of India. 10 November 2005.
  30. ^ "Town & Country Assistance sold". Fleetnews.co.uk.
  31. ^ "America's Most Reliable Companies 2025". Newsweek. 24 October 2024.
  32. ^ "BEST Award Winners". Td.org.
  33. ^ "The Hackett Group Announces 2024 Digital Award Winners". The Hackett Group. 24 September 2024.
  34. ^ "2024 International Brilliance Awards – Winners Announced! | BOC UK". Boc-UK.com. 24 January 2024.
  35. ^ "6 Experts, 35 Companies, and 79 Products Awarded for Excellence in Artificial Intelligence | News | Business Intelligence Group". Bintelligence.com.
  36. ^ "2024 DataIQ Awards - Best Data Story or Data Visualisation: Howden Group and WNS Global Services". DataIQ. 24 September 2024.
  37. ^ "World's Best Companies of 2023". Time.
  38. ^ "GSA UK - UK Awards 2023". gsa-uk.com.
  39. ^ PEACHMAN", "RACHEL RABKIN. "Forbes World's Best Employers 2024 - Best Companies To Work For Worldwide". Forbes.
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