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{{Orphan|date=December 2024}}
{{Orphan|date=December 2024}}


'''MaNaDr''' is a medical technology company specializing in digital healthcare solutions, focusing on innovative platforms that integrate healthcare services, technology, and patient engagement.
'''MaNaDr''' is a clinic in Singapore. It is known for its affordable [[Telehealth|teleconsultation]] services.


== History ==
== History ==
Line 8: Line 8:
In Singapore, MaNaDr began by operating out of a physical clinic at City Gate in [[Beach Road, Singapore|Beach Road]], but eventually became better known for its teleconsultation services which were widely used.
In Singapore, MaNaDr began by operating out of a physical clinic at City Gate in [[Beach Road, Singapore|Beach Road]], but eventually became better known for its teleconsultation services which were widely used.


==Incidents==
== Products ==

=== 1. MaNaDr - Telehealth Platform ===
A comprehensive digital healthcare solution designed to bridge the gap between patients and healthcare providers. The platform enables:

* Real-time video consultations
* Secure medical record sharing
* Prescription management
* Remote patient monitoring
* Multi-specialty consultation options

=== 2. OtterSG - Clinic Management System ===
A comprehensive software system designed to streamline clinic operations, patient management, and administrative processes:

* Electronic medical records (EMR) management
* Automated appointment scheduling
* Billing and invoicing system
* Inventory and supply chain tracking
* Real-time patient flow management
* Comprehensive reporting tools
* Customizable dashboards for different medical specialties
* Seamless integration to government databases and health information (NEHR, HSG, CHAS, Medisave, ScreenforLife, National Immunisation Registry, PHPC, ...)

=== 3. MaNaSocial - Medical Social Platform ===
A social networking platform specifically designed for healthcare ecosystem:

* Professional networking for healthcare providers
* Patient support community groups
* Medical knowledge sharing forums
* Expert Q&A sections
* Patient-doctor interaction spaces
* Medical case study sharing

=== 4. MaNaCare ===
A comprehensive corporate healthcare and wellness service offering:

* General Practitioner (GP) panel services
* Specialist healthcare services
* Allied Healthcare panel services
* Tele-consultation options
* In-person clinic services
* On-site health screening
* Online healthcare marketplace
* Wellness programmes

=== 5. MaNaShop & MaNaStore ===
Two online marketplaces for healthcare-related products and services.

== Awards and Recognition<ref>{{Cite web |title=Investors Relations {{!}} MaNaDr |url=https://investors.manadr.com/ |access-date=2024-12-06 |website=investors.manadr.com}}</ref> ==

# Friends of Assurance, Care and Engagement (ACE)
# Ministry of Manpower (MOM) Certificate of Appreciation
# President's Certificate of Commendation (COVID-19)
# Data Protection Trustmark Certifcation by Infocomm Media Development Authority (IMDA)
# Cyber Essentials Mark Certification by Cyber Security Agency of Singapore (CSA)
# #9 Singapore's Fastest Growing Company in 2024<ref>{{Cite web |title=Singapore’s fastest-growing companies 2024 |url=https://www.straitstimes.com/multimedia/graphics/2024/01/fastest-growing-companies-2024/index.html?shell}}</ref>
# #41 Asia-Pacific High-Growth Company in 2024<ref>{{Cite news |date=2024-03-13 |title=FT ranking: High-Growth Companies Asia-Pacific 2024 |url=https://www.ft.com/high-growth-asia-pacific-ranking-2024 |access-date=2024-12-06 |language=en-GB}}</ref>
# Technology For Good (Distinction)

== Incidents ==
On 16 August 2024, MaNaDr Clinic was ordered to stop all teleconsultation services until further notice.<ref>{{Cite web |title=Manadr Clinic Instructed to Stop Provision of Outpatient Medical Services Via Teleconsultation |url=https://www.moh.gov.sg/news-highlights/details/manadr-clinic-instructed-to-stop-provision-of-outpatient-medical-services-via-teleconsultation |access-date=2024-08-16 |website=Ministry of Health, Singapore |language=en}}</ref> This was because of suspected breaches of regulations; according to the [[Ministry of Health, Singapore|Ministry of Health]], a large number of MaNaDr's teleconsultations were very short, lasting less than one minute, with the shortest being one second long. Also, some patients were issued multiple medical certificates over a short period of time.<ref>{{Cite web |title=MaNaDr Clinic ordered to halt telemedicine services amid concerns over short consultations, multiple MCs |url=https://www.channelnewsasia.com/singapore/manadr-clinic-telemedicine-moh-multiple-mcs-teleconsultation-4550436 |access-date=2024-10-26 |website=CNA |language=en}}</ref>
On 16 August 2024, MaNaDr Clinic was ordered to stop all teleconsultation services until further notice.<ref>{{Cite web |title=Manadr Clinic Instructed to Stop Provision of Outpatient Medical Services Via Teleconsultation |url=https://www.moh.gov.sg/news-highlights/details/manadr-clinic-instructed-to-stop-provision-of-outpatient-medical-services-via-teleconsultation |access-date=2024-08-16 |website=Ministry of Health, Singapore |language=en}}</ref> This was because of suspected breaches of regulations; according to the [[Ministry of Health, Singapore|Ministry of Health]], a large number of MaNaDr's teleconsultations were very short, lasting less than one minute, with the shortest being one second long. Also, some patients were issued multiple medical certificates over a short period of time.<ref>{{Cite web |title=MaNaDr Clinic ordered to halt telemedicine services amid concerns over short consultations, multiple MCs |url=https://www.channelnewsasia.com/singapore/manadr-clinic-telemedicine-moh-multiple-mcs-teleconsultation-4550436 |access-date=2024-10-26 |website=CNA |language=en}}</ref>


Revision as of 09:06, 6 December 2024

MaNaDr is a medical technology company specializing in digital healthcare solutions, focusing on innovative platforms that integrate healthcare services, technology, and patient engagement.

History

MaNaDr was founded in 2016 in Singapore[1] and began operations in January 2017.[2] Over time, MaNaDr expanded into several countries in the Asia-Pacific region.[2]

In Singapore, MaNaDr began by operating out of a physical clinic at City Gate in Beach Road, but eventually became better known for its teleconsultation services which were widely used.

Products

1. MaNaDr - Telehealth Platform

A comprehensive digital healthcare solution designed to bridge the gap between patients and healthcare providers. The platform enables:

  • Real-time video consultations
  • Secure medical record sharing
  • Prescription management
  • Remote patient monitoring
  • Multi-specialty consultation options

2. OtterSG - Clinic Management System

A comprehensive software system designed to streamline clinic operations, patient management, and administrative processes:

  • Electronic medical records (EMR) management
  • Automated appointment scheduling
  • Billing and invoicing system
  • Inventory and supply chain tracking
  • Real-time patient flow management
  • Comprehensive reporting tools
  • Customizable dashboards for different medical specialties
  • Seamless integration to government databases and health information (NEHR, HSG, CHAS, Medisave, ScreenforLife, National Immunisation Registry, PHPC, ...)

3. MaNaSocial - Medical Social Platform

A social networking platform specifically designed for healthcare ecosystem:

  • Professional networking for healthcare providers
  • Patient support community groups
  • Medical knowledge sharing forums
  • Expert Q&A sections
  • Patient-doctor interaction spaces
  • Medical case study sharing

4. MaNaCare

A comprehensive corporate healthcare and wellness service offering:

  • General Practitioner (GP) panel services
  • Specialist healthcare services
  • Allied Healthcare panel services
  • Tele-consultation options
  • In-person clinic services
  • On-site health screening
  • Online healthcare marketplace
  • Wellness programmes

5. MaNaShop & MaNaStore

Two online marketplaces for healthcare-related products and services.

Awards and Recognition[3]

  1. Friends of Assurance, Care and Engagement (ACE)
  2. Ministry of Manpower (MOM) Certificate of Appreciation
  3. President's Certificate of Commendation (COVID-19)
  4. Data Protection Trustmark Certifcation by Infocomm Media Development Authority (IMDA)
  5. Cyber Essentials Mark Certification by Cyber Security Agency of Singapore (CSA)
  6. #9 Singapore's Fastest Growing Company in 2024[4]
  7. #41 Asia-Pacific High-Growth Company in 2024[5]
  8. Technology For Good (Distinction)

Incidents

On 16 August 2024, MaNaDr Clinic was ordered to stop all teleconsultation services until further notice.[6] This was because of suspected breaches of regulations; according to the Ministry of Health, a large number of MaNaDr's teleconsultations were very short, lasting less than one minute, with the shortest being one second long. Also, some patients were issued multiple medical certificates over a short period of time.[7]

On 24 October of the same year, the Ministry of Health announced that it intends to revoke MaNaDr's medical licence revoked and 41 of its doctors will be investigated for possible professional misconduct. If MaNaDr's medical licence is revoked, it will no longer be allowed to provide outpatient services at its physical clinic at City Gate, at temporary premises such as patients’ residences, and remotely via teleconsultations.[8][9]

References

  1. ^ "MaNaDr". About MaNaDr. Retrieved 2024-12-06.
  2. ^ a b "About Us - MaNaDr". manadr.com. Retrieved 2024-08-23.
  3. ^ "Investors Relations | MaNaDr". investors.manadr.com. Retrieved 2024-12-06.
  4. ^ "Singapore's fastest-growing companies 2024".
  5. ^ "FT ranking: High-Growth Companies Asia-Pacific 2024". 2024-03-13. Retrieved 2024-12-06.
  6. ^ "Manadr Clinic Instructed to Stop Provision of Outpatient Medical Services Via Teleconsultation". Ministry of Health, Singapore. Retrieved 2024-08-16.
  7. ^ "MaNaDr Clinic ordered to halt telemedicine services amid concerns over short consultations, multiple MCs". CNA. Retrieved 2024-10-26.
  8. ^ "Regulatory Action Against Manadr Clinic and Doctors Involved In Potential Professional Misconduct". Ministry of Health, Singapore. Retrieved 2024-10-24.
  9. ^ "MaNaDr Clinic to be stripped of licence after probe into short teleconsultations; 41 doctors under scrutiny". CNA. Retrieved 2024-10-26.
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