Vincent Ferrari: Difference between revisions
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==Internet fame== |
==Internet fame== |
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Ferrari's airtime on television has been broadcast to many sites over the internet. Starting with his own [[blog]][http://insignificantthoughts.com/2006/06/15/what-a-week/], and then a [[Netscape]] interview. In fact, [[YouTube]] recorded over 62827 hits two days after it was posted. [http://www.youtube.com/watch?v=xIVZ9b0RgmY&feature=Views&page=1&t=t&f=b] He was also interviewed on [[Leo Laporte]]'s [[KFI-AM|KFI]] radio show, where Laporte offered to pass the AOL representative's phone number on to Ferrari, and a possibility for the rep to tell his side of the story during a special [[podcast]] to be moderated by Laporte. The rep declined this on the advice of his lawyer [http://www.leoville.tv/radio/ShowNotes/Show259#toc3]. |
Ferrari's airtime on television has been broadcast to many sites over the internet. Starting with his own [[blog]][http://insignificantthoughts.com/2006/06/15/what-a-week/], and then a [[Netscape]] interview. In fact, [[YouTube]] recorded over 62827 hits two days after it was posted. [http://www.youtube.com/watch?v=xIVZ9b0RgmY&feature=Views&page=1&t=t&f=b] He was also interviewed on [[Leo Laporte]]'s [[KFI-AM|KFI]] radio show, where Laporte offered to pass the AOL representative's phone number on to Ferrari, and a possibility for the rep to tell his side of the story during a special [[podcast]] to be moderated by Laporte. The rep declined this on the advice of his lawyer [http://www.leoville.tv/radio/ShowNotes/Show259#toc3]. |
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==Internet Presence== |
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He has a partnership with fellow blogger Michael T. Barrett ([[Slobokan]].) Together they run Second Rate Hosting (an [[internet service provider]]), ISPN Media (a network of podcasts,) and they cohost [[Information Salad]] (a weekly podcast.) Ferrari also provides the shownotes for the [[iLifezone]] Podcast. |
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==External links== |
==External links== |
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*[http://www.msnbc.msn.com/id/13447232/ MSNBC article] |
*[http://www.msnbc.msn.com/id/13447232/ MSNBC article] |
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*[http://www.youtube.com/watch?v=xIVZ9b0RgmY Interview on The Today Show] |
*[http://www.youtube.com/watch?v=xIVZ9b0RgmY Interview on The Today Show] |
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*[http://insignificantthoughts.com/ Insignificant Thoughts] |
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*[http://secondratehosting.com/ Second Rate Hosting] |
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*[http://ispnmedia.com/ ISPN Media] |
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[[Category:Internet vigilantism|Ferrari, Vincent]] |
[[Category:Internet vigilantism|Ferrari, Vincent]] |
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[[Category:Internet memes|Ferrari, Vincent]] |
[[Category:Internet memes|Ferrari, Vincent]] |
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Revision as of 15:17, 10 September 2007
Vincent Ferrari is a New York blogger who became famous in 2006 for his dealings with AOL and its customer service.
AOL controversy
On June 13 2006, Ferrari posted an audio file of himself speaking with an AOL representative named "John" and trying to cancel his AOL account. The AOL representative had resisted Ferrari's request by attempting to keep the discussion focused on Ferrari's reasons for wanting to cancel.
In the call, when Ferrari says he doesn't use the account any more and that his father does not even have the software installed on his computer any more, the AOL representative cites the number of hours allegedly used in the past month and insists on a detailed discussion of Ferrari's reasons for wanting to cancel. When the 30-year old Ferrari tries to pass over such matters and force the issue of cancelling the account (repeatedly saying "cancel the account" and "I don't know how to make it any clearer") the AOL representative asks to speak with Ferrari's father. Ferrari and the AOL representative become more and more confrontational as the call goes on.
The audio file became popular on the Internet and many commenters cited similar experiences with AOL and other companies. The conversation was aired on CNBC. When CNBC reporters tried to have an account on AOL cancelled, they were hung up on immediately and it ultimately took more than 45 minutes to cancel the account. [1]
AOL later fired the representative and issued an apology. [2]
Internet fame
Ferrari's airtime on television has been broadcast to many sites over the internet. Starting with his own blog[3], and then a Netscape interview. In fact, YouTube recorded over 62827 hits two days after it was posted. [4] He was also interviewed on Leo Laporte's KFI radio show, where Laporte offered to pass the AOL representative's phone number on to Ferrari, and a possibility for the rep to tell his side of the story during a special podcast to be moderated by Laporte. The rep declined this on the advice of his lawyer [5].
Internet Presence
He has a partnership with fellow blogger Michael T. Barrett (Slobokan.) Together they run Second Rate Hosting (an internet service provider), ISPN Media (a network of podcasts,) and they cohost Information Salad (a weekly podcast.) Ferrari also provides the shownotes for the iLifezone Podcast.