Call shop: Difference between revisions
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===Prepaid:=== |
===Prepaid:=== |
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* Customer visits the |
* Customer visits the call shop. |
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* Customer pre-pays the operator for the call. |
* Customer pre-pays the operator for the call. |
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* The operator will then activate a phone booth for the customer using |
* The operator will then activate a phone booth for the customer using billing software. |
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* The customer will go to the phone booth and dial the destination number. |
* The customer will go to the phone booth and dial the destination number. |
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* |
* Billing software will record the call details and the corresponding call charges for future reporting needs. |
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===Postpaid:=== |
===Postpaid:=== |
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* Customer visits the |
* Customer visits the call shop. |
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* Customer chooses a vacant phone booth and dials the destination number. |
* Customer chooses a vacant phone booth and dials the destination number. |
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* |
* Billing software keeps track of each phone booth's call details and the corresponding call charges for invoicing and future reporting needs. |
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* When the customer has completed his/her calls, the operator generates an invoice for the customer's calls. |
* When the customer has completed his/her calls, the operator generates an invoice for the customer's calls. |
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Revision as of 06:44, 29 February 2008
A callshop is a business that physically provides phones for the purpose of making long-distance telephone calls.
Typical Call Shop Scenarios
Prepaid:
- Customer visits the call shop.
- Customer pre-pays the operator for the call.
- The operator will then activate a phone booth for the customer using billing software.
- The customer will go to the phone booth and dial the destination number.
- Billing software will record the call details and the corresponding call charges for future reporting needs.
Postpaid:
- Customer visits the call shop.
- Customer chooses a vacant phone booth and dials the destination number.
- Billing software keeps track of each phone booth's call details and the corresponding call charges for invoicing and future reporting needs.
- When the customer has completed his/her calls, the operator generates an invoice for the customer's calls.
