Talk:Customer experience: Difference between revisions

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Hi, I am research associate at a leading business school in europe and author of a blog that focuses on the topic of customer experience management. I have created a post with a collection of different articles on customer experience management which should help you get a better overview of this broad topic. A Selection of articles on Customer Experience Management Various articles (most of them free) that focus on the topic of customer experience management

Even though the link is to a blog, the articles quoted are from top-ranked academic journals and from leading consulting companies. There I think the reliability of the content is not compromised. Unfortunaly I have a conflict of interest when posting this link, so if you think this link should be added (or if you think it should not be added) please discuss it here on the discussion page. PhDStudent 19:19, 7 July 2008 (UTC)

There has been a link to a non-commercial blog that provides an overview of academic and non-academic articles on customer experience management. A lot of them are for free, so I think this is quite valuable for people who read this entry on Wikipedia. I don't see any COI or spam, therefore I will introduce the link again. —Preceding unsigned comment added by ExperientalMarketer (talk • contribs) 11:39, 7 July 2008 (UTC)[reply]

The link fails WP:EL, there appears to be a WP:COI, and you've added it in a manner that violates WP:SPAM. --Ronz (talk) 17:41, 7 July 2008 (UTC)[reply]

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	Hi, I am research associate at a leading business school in europe and author of a blog that focuses on the topic of customer experience management. I have created a post with a collection of different articles on customer experience management which should help you get a better overview of this broad topic. [http://www.customer-experience-labs.com/2008/02/03/a-selection-of-articles-on-customer-experience-management/ A Selection of articles on Customer Experience Management] Various articles (most of them free) that focus on the topic of customer experience management		Hi, I am research associate at a leading business school in europe and author of a blog that focuses on the topic of customer experience management. I have created a post with a collection of different articles on customer experience management which should help you get a better overview of this broad topic. [http://www.customer-experience-labs.com/2008/02/03/a-selection-of-articles-on-customer-experience-management/ A Selection of articles on Customer Experience Management] Various articles (most of them free) that focus on the topic of customer experience management

	Even though the link is to a blog, the articles quoted are from top-ranked academic journals and from leading consulting companies. There I think the reliability of the content is not compromised. Unfortunaly I have a conflict of interest when posting this link, so if you think this link should be added (or if you think it should not be added) please discuss it here on the discussion page.PhDStudent 19:19, 7 July 2008 (UTC)		Even though the link is to a blog, the articles quoted are from top-ranked academic journals and from leading consulting companies. There I think the reliability of the content is not compromised. Unfortunaly I have a conflict of interest when posting this link, so if you think this link should be added (or if you think it should not be added) please discuss it here on the discussion page. PhDStudent 19:19, 7 July 2008 (UTC)