Computer systems analyst

A computer systems analyst is an occupation in the field of information technology. A computer systems analyst works to solve problems related to computer technology. Many analysts setup new computer systems, both the hardware and software, add new software applications to increase computer productivity. Others act as system developers or system architects, but most analysts specialize in a specific type of system such as business systems, accounting systems, financial systems, or scientific systems.

Nature of the Work

This is responsible analytical and technical work for users of information systems in the interoperability of mainframe, mini, Local Area Network (LAN), and personal computer applications, with emphasis on LAN architecture and design. An employee in this class provides high level, technical leadership, training, consultation, direction, software/hardware installation, assistance and technical support to users and Technology Development staff. Work is performed with considerable independence, particularly when dealing with difficult problems that are referred by subordinate staff. Incumbent reports to the Manager of Technology Development.

Duties and Responsibilities

Computers are here to stay and so is the task of tailoring complex systems to fit an organization's purposes. IT analysts work with managers and users of the system to identify the needs of the business. Once the goal for the system is clear, analysts design a plan and a realistic time-and-cost outlook for implementing it. Testing, documentation, support and troubleshooting are other steps that may fall within the analyst's area.

Many sub-categories exist within the IT analyst field. Career choices may lead to either a technical emphasis or a business emphasis, or an analyst may develop an expertise in a specific software or business function.

• 'Provide superior customer support to the technical engineers, executives and staff and employees. Demonstrate strong strategic and analytical thinking skills to solve complex technical issues.'

• 'Lead and participate in all phases of a project. Show ability to deliver solutions, work closely with team and clients, and to research and evaluate ideas.'

Becoming a Systems Analyst

Organisations today rely on computer based services and technology to enhance their business and work output. For this, Systems Analysts are hired who help organisations to make efficient use of technology according to business needs and system.

Education & Training

Generally a graduate degree of BE/B Tech is a minimum qualification required for a Systems Analyst position. Training requirements for computer Systems Analysts vary depending on the job. Relevant work experience also is very important. The opportunities for career advancement are good for those with the necessary skills and experience.

Despite the technical degrees being given preference, however, people with degree in any other subject may also find employment as Systems Analysts if they have technical skills. Courses in computer science or related subjects combined with practical experience can qualify people for some jobs in the occupation. There are also available Diploma and certified courses of Cisco and Microsoft for Systems Analysts.

The norm is that an employer generally looks for candidate who has skills and expertise for the specific job. For example, systems analysts who wish to work for a bank should have some expertise in finance, and systems analysts who wish to work for a hospital should have some knowledge of health management.

References

• Occupational Outlook Handbook: Computer Systems Analysts, U.S. Department of Labor Bureau of Labor Statistics, no copyright: work of US federal government