1800 Reverse: Difference between revisions
No edit summary |
Linked '0800 Reverse' text to new 0800_Reverse page; migrated UK-specific 'Complaints' content over to 0800_Revese page for relevance; migrated UK-specific 'Alternatives' content over to 0800_Reverse for relevance. Tag: references removed |
||
| Line 8: | Line 8: | ||
==Other Countries== |
==Other Countries== |
||
===United Kingdom=== |
===United Kingdom=== |
||
A related service also operates in the [[United Kingdom]], using the number |
A related service also operates in the [[United Kingdom]], using the number [[0800 Reverse|0800 REVERSE]] (advertised as "0800ЯEVERSE"). In the United Kingdom, the number can be called for free on some [[mobile network]]s, although the person being contacted via this service may be charged a considerable amount for accepting such a call. |
||
===France and Spain=== |
===France and Spain=== |
||
| Line 14: | Line 14: | ||
==Complaints== |
==Complaints== |
||
In the UK, people receiving a call through 0800 Reverse are charged at least £3.50 for accepting the call, plus a minimum three-minute call charge (a minimum of £8.00 per call), but the commercial did not show these charges. The [[Advertising Standards Authority (United Kingdom)|Advertising Standards Authority]] (ASA) said the cost was likely to influence a viewer's decision to use the service and a recipient's decision whether to accept a call and that tests of 0800 Reverse revealed that the automated operator did not mention these charges. |
|||
The service was also the subject of a [[Watchdog (TV series)|Watchdog]] investigation due to its high charges, and failure to inform users of its cost<ref>[http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/reports/services/services_20070418_2.shtml Watchdog investigates the reverse-charge telephone service]</ref>. |
|||
Prank and other unwanted calls are made late at night from the service, according to Whirlpool. The caller name is usually indistinguishable. |
Prank and other unwanted calls are made late at night from the service, according to Whirlpool. The caller name is usually indistinguishable. |
||
There is no easy way to opt out receiving calls, and it does not provide a calling number ID. |
There is no easy way to opt out receiving calls, and it does not provide a calling number ID. |
||
==Holly Valance advertisement== |
|||
[[File:Holly Valance 1800-2.jpg|thumb|right|Valance filming the advert.]] |
|||
On 25 January 2006, the UK's [[Advertising Standards Authority (United Kingdom)|Advertising Standards Authority]] banned the [[Television commercial|TV advertisement]] starring pop star [[Holly Valance]] in the United Kingdom for misleading consumers about the costs of calls.<ref>''[http://www.asa.org.uk/NR/rdonlyres/F3CC87DF-2F2A-4754-9C40-2EC23F0EC54C/0/Broadcastreport25Jan06.pdf ASA broadcast report]'' (PDF).</ref> |
|||
==Alternatives== |
==Alternatives== |
||
'''Australia'''<br /> |
'''Australia'''<br /> |
||
Another phone service, 1800MumDad(1800686323), allows reverse charge calls to mobile phones and landlines from any phone in Australia. |
Another phone service, 1800MumDad(1800686323), allows reverse charge calls to mobile phones and landlines from any phone in Australia. |
||
'''UK'''<br /> |
|||
An alternative is to dial 100 (i.e. the operator) from any payphone, and ask to make a [[Collect call|reverse charge]] call<ref>[http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_faqid=9596&cat_lvl1=345&cat_lvl2=350&cat_lvl3=362&p_cv=3.362&p_cats=345,350,362&com.bea.event.type=linkclick&oLName=link.searchresults&oLDesc=KB_989 How do I make a reverse charge call?]</ref> |
|||
<br/> |
|||
08000MUMDAD also provides reverse charge calls to mobiles and landlines from any phone in the UK. |
|||
'''Ireland'''<br /> |
'''Ireland'''<br /> |
||
| Line 47: | Line 34: | ||
* [http://www.0800appelpcv.fr/ 0800 Appelpcv] - Official WWW site, France |
* [http://www.0800appelpcv.fr/ 0800 Appelpcv] - Official WWW site, France |
||
* [http://www.900revertido.es/ 900 Revertido] - Official WWW site, Spain |
* [http://www.900revertido.es/ 900 Revertido] - Official WWW site, Spain |
||
* [http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_faqid=9596&cat_lvl1=345&cat_lvl2=350&cat_lvl3=362&p_cv=3.362&p_cats=345,350,362&com.bea.event.type=linkclick&oLName=link.searchresults&oLDesc=KB_989 How do I make a reverse charge call?] - Alternative in the United Kingdom (via the operator) |
|||
* [http://www.1800mumdad.com.au/ 1800MumDad] - Official site, 1800MumDad |
* [http://www.1800mumdad.com.au/ 1800MumDad] - Official site, 1800MumDad |
||
* [http://www.08000mumdad.com.au/ 08000MumDad] - Official site, 08000MumDad |
|||
{{Use dmy dates|date=September 2010}} |
{{Use dmy dates|date=September 2010}} |
||
Revision as of 05:32, 24 November 2011
 | It has been suggested that this article be merged with Collect call. (Discuss) Proposed since July 2010. |
1800 REVERSE is a reverse charge (collect) call service that is operated by Reverse Corp Ltd[1] in Australia and The Republic of Ireland and via other access numbers in several other countries. The service is used by dialing 1-800 REVERSE (or 1-800 7383773).
1800 Reverse has been advertised on television in both countries with an advert featuring Holly Valance and advertisements are on many phone boxes around Australia. The calls that can be made with 1800 reverse are from anywhere in Australia from phone boxes, mobile phones and home phone to any home phone in Australia. A new service has been launched by 1800 Reverse allowing reverse charged calls to Australia from other countries, named 8000 Reverse.
In the Republic of Ireland, calls to 1-800 REVERSE can be made from any fixed line phone, pay phone or mobile phone (even if the prepaid credit has run out) to almost any fixed line in the Republic of Ireland. The company charges 2.99 euros to connect the call, including the first 60 seconds of the call and 0.593 euros for every subsequent minute.
Other Countries
United Kingdom
A related service also operates in the United Kingdom, using the number 0800 REVERSE (advertised as "0800ЯEVERSE"). In the United Kingdom, the number can be called for free on some mobile networks, although the person being contacted via this service may be charged a considerable amount for accepting such a call.
France and Spain
Similar services in Spain (900-REVERTIDO) and France (0800-APPELPCV) are also planned [2]
Complaints
Prank and other unwanted calls are made late at night from the service, according to Whirlpool. The caller name is usually indistinguishable.
There is no easy way to opt out receiving calls, and it does not provide a calling number ID.
Alternatives
Australia
Another phone service, 1800MumDad(1800686323), allows reverse charge calls to mobile phones and landlines from any phone in Australia.
Ireland
In the Republic of Ireland, the main telephone company, eircom have announced their intention to withdraw their own national and international reverse charge services with effect from 24 February 2009.[3] Until 24 February 2009, national reverse charge service could be obtained by dialling the operator on 10 or, from payphones via 1 800 28 28 28 and international reverse charge services could be reached via the international operator on 114 or 1800 457 457 from payphones.
References
External links
- 1800 Reverse - Official WWW site, Australia
- 1800 Reverse - Official WWW site, Ireland
- 0800 Reverse - Official WWW site, UK
- 0800 Appelpcv - Official WWW site, France
- 900 Revertido - Official WWW site, Spain
- 1800MumDad - Official site, 1800MumDad