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===Cable TV===
===Cable TV===


Smallworld provides a digital TV service over its cable TV network and provides over 120 channels including all local terrestrial services and subscription services, like [[Sky Sports]] and [[Sky Movies]] as well as [[ESPN]]. Multiroom services are available for an additional fee on top of the main TV subscription.
Smallworld provides a digital TV service over its cable TV network and provides over 120 channels including all local terrestrial services and subscription services, like [[Sky Sports]] and [[Sky Movies]]. Multiroom services are available for an additional fee on top of the main TV subscription.


Smallworld uses set-top boxes manufactured by Kaon Media for its standard definition TV service.<ref name="pricing">{{cite web | url=http://www.www.letscommunicate.co.uk/asmallworld/technology/ | title=Guide to Equipment | year=2007 | publisher=Lets Communicate | accessdate= }}</ref> In 2011 Smallworld began to offer a [[Digital video recorder|PVR]] service, with a [[Topfield]] manufactured set top box which has HD capabilities. There is also a higher capacity 1TB model available.
Smallworld uses set-top boxes manufactured by Kaon Media for its standard definition TV service.<ref name="pricing">{{cite web | url=http://www.www.letscommunicate.co.uk/asmallworld/technology/ | title=Guide to Equipment | year=2007 | publisher=Lets Communicate | accessdate= }}</ref> In 2011 Smallworld began to offer a [[Digital video recorder|PVR]] service, with a [[Topfield]] manufactured set top box which has HD capabilities. There is also a higher capacity 1TB model available.

Revision as of 08:23, 19 September 2013

Smallworld Cable Ltd
Company typePrivate Company
IndustryCable Communications
FoundedSummer 2001 (launched December 2001)
HeadquartersRegistered: Morecambe, Lancashire
Head Office: Irvine, Scotland
ProductsCable television
Broadband
Telephone
WebsiteSmallworld Cable

Smallworld Cable (previously Smallworld Media, Wightcable North and OMNE) is a provider of digital cable television in the UK based in Irvine. The coverage area is Irvine, Dreghorn, Troon and Kilmarnock in the west of Scotland, and Carlisle, Lancaster and Morecambe in the north-west of England, serving over 40,000 homes.

Smallworld provides broadband, telephone and digital television services to residential customers.

History

Omne Communications launched the TV service in December 2001 by ex-BT and ex-NTL employees.

In May 2002, the company's then owner Omne Communications went into administration. In February 2003, it was announced CLS Holdings had purchased 75% of the company, saving it from closure. CLS Holdings subsequently rebranded the company from Omne to Wightcable North that year.

In January 2006, Wightcable North was sold by its previous owner, CLS Holdings, at a loss of £2.1 million, to Netfonics.[1][2]

In March 2007, Smallworld was rebranded from its old name, Wightcable North.[3]

In April 2007, Smallworld mistakenly broadcast pornography instead of BBC One and BBC Two. A spokesperson for Smallworld apologised for broadcasting offensive material, stated as a consequence of upgrading their systems.[4]

In May 2007, Smallworld stated their intention to provide IPTV services, although this never occurred.

In December 2009, Smallworld Media rebranded itself as Smallworld Cable and refreshed the layout of its website. A new logo was produced to coincide with this change.

On 18 December 2009, Smallworld announced that they had completed core network upgrades and planned to roll out faster 50Mbit/s DOCSIS 3.0 broadband across its cable network. The company also confirmed they had connected the town of Dreghorn to their network, increasing their customer base by around 1200 homes.[5]

Products and services

As a "triple play" cable provider with its own network, Smallworld Cable provides cable TV, broadband and fixed line telephone services.

Broadband

Smallworld Speedometer on their website

Smallworld provides 3 tiers of service (as of Feb 2013) of 15Mbit/s, 40Mbit/s and 80Mbit/s download speeds. These speeds are only available to customers within their cable network footprint and ADSL broadband services are available for customers who want service outwith their cable network. Wireless home network kits are available to customers for an additional fee if required. Standard installation tends to be free of charge when broadband is taken as part of a bundle with other products. Smallworld advertise their broadband as a fibre-optic network but they utilise a hybrid fibre-coaxial network to distribute service to customers, similar to the topology of fellow UK provider Virgin Media.

Smallworld ran a "speedometer" on its website that gave a "live" view of the average network speed on the cable network they provide but not the internet speed. As of 21 December 2009 this speed stood at 24.4Mbit/s (out of 25Mbit/s). As of March 2010 they no longer run a speed test.

The upload speeds are 200kbit/s for the 2Mbit/s, 350kbit/s for the 10Mbit/s and 512kbit/s for the 25Mbit/s, 1.5Mbit/s for the 50Mbit/s.

The most recent[when?] modem provided by Smallworld for its DOCSIS cable broadband service was the Motorola 5101 EuroDOCSIS model.

Cable TV

Smallworld provides a digital TV service over its cable TV network and provides over 120 channels including all local terrestrial services and subscription services, like Sky Sports and Sky Movies. Multiroom services are available for an additional fee on top of the main TV subscription.

Smallworld uses set-top boxes manufactured by Kaon Media for its standard definition TV service.[6] In 2011 Smallworld began to offer a PVR service, with a Topfield manufactured set top box which has HD capabilities. There is also a higher capacity 1TB model available.

Telephone

Fixed line phone services are available within the Smallworld Cable network with features such as caller ID, call forwarding and voicemail available. Smallworld offers free local calls to its cable phone customers and its local area covers Scotland, Northern Ireland and "a large section of Northern England". Also as of April[year needed] Smallworld Cable offers free weekend calls to 01, 02, 03 and 0870 numbers free with phone rental.

Home services

Smallworld provides a wide range of "At Home" services for customers who need assistance setting up their home technology and devices. Ranging from setting up games consoles to home wireless networks, they can even setup new TVs or PCs and provide standard cable provider services like extending home cabling (telephone or co-ax).[7]

Sponsorship

File:Swflash1.jpg
Fibre optic advertisement from the Smallworld website, explaining the speed drop in ADSL broadband compared to their connection type.

Smallworld Cable was the main strip sponsor of Kilmarnock FC.[8]

References

  1. ^ "CLS Holdings Plc Preliminary Financial Results 2006" (PDF). CLS Holdings plc.
  2. ^ "Smallworld - Operator Profile". Point Topic.
  3. ^ "Wight Cable North re-branding to Smallworld". ThinkBroadband.
  4. ^ "Smallworld". London: The Times.
  5. ^ "Irvine Cable company Smallworld Expands". Irvine Herald.
  6. ^ "Guide to Equipment". Lets Communicate. 2007.
  7. ^ "Smallworld Cable Home Services Price Guide". Smallworld Cable.
  8. ^ "Sponsor". Kilmarnock Football Club.