TD Canada Trust: Difference between revisions
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{{Infobox Company |
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|name = TD Canada Trust |
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|logo = [[File:Toronto-Dominion Bank logo.svg|150px|100px]] |
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|type = [[Division (business)|Division]] of [[Toronto-Dominion Bank]] |
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|foundation = [[Toronto]], [[Ontario]] (2000) |
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|location_city = [[Toronto]], [[Ontario]] |
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|location_country = [[Canada]] |
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|key_people = [[Ed Clark]], [[Chief executive officer|President & CEO]] <ref name="bio">{{cite web |url=http://www.td.com/about-tdbfg/corporate-information/executive-profiles/president.jsp |title= Corporate Information: Executive Biographies |accessdate=2011-05-28 |publisher=TD Bank Financial Group}}</ref> |
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|locations = Approximately 1,100 branches, and 2,600 [[Automated teller machine|ABM]]s<ref name="td">{{cite web |url=http://www.td.com/ |title=Welcome to TD Bank Financial Group |publisher=TD Bank Financial Group |accessdate=2013-03-15}}</ref> |
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|industry = [[Financial services|Financial Services]] |
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|services = [[Banking]] |
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|area_served = [[Canada]] |
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|income = $9.7 billion (2012) |
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|caption = "Banking can be this comfortable" |
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|homepage = [http://www.tdcanadatrust.com www.tdcanadatrust.com] |
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}} |
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'''TD Canada Trust''' is the personal, [[small business]] and [[commercial banking]] operation of the [[Toronto-Dominion Bank]] (TD) in [[Canada]].<ref name="tce">{{cite book| url=http://www.thecanadianencyclopedia.com/index.cfm?PgNm=TCE&Params=A1ARTA0008055| title=TD Bank Financial Group| author=Sasha Yusufali| work=[[The Canadian Encyclopedia]]| year=2012| accessdate=2013-03-15}}</ref> TD Canada Trust offers a range of financial services and products to more than 10 million Canadian customers through more than 1,100 branches and 2,600 "Green Machine" [[Automatic teller machine|ABM]]s.<ref name="td"/> |
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The current TD Canada Trust division was formed after TD's acquisition of [[Canada Trust]] in 2000. All new and most existing accounts are officially issued by TD Bank ([[Routing transit number#Canadian transit number|Institution Number]]: 004), although Canada Trust (Institution Number: 509) remains a separate subsidiary entity, and remains the issuer of accounts opened at that institution prior to the merger.<ref name="about">{{cite web| url=http://www.tdcanadatrust.com/document/PDF/accounts/513796E-080111.pdf| title=About Our Accounts and Related Service |publisher=TD Canada Trust| date=1 August 2012| accessdate=2013-03-15}}</ref><ref name="payments">{{cite web|url=http://www.cdnpay.ca/imis15/pdf/pdfs_rules/rule_d4.pdf|title=Rule D4: Institution Numbers and Clearing Agengy/Representative Arrangements| publisher=[[Canadian Payments Association]]| date=December 2012| accessdate=2013-03-15}}</ref> Over the past year{{when?|date=March 2013}}, TD has been phasing-out the "Canada Trust" part of its name from its logo online, in advertisements, and on stationery. It is possible that this is a move to consolidate TD's Canadian and American (TD Bank North) retail brands, but this is unknown at this time. |
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Worth approximately $9.7 billion, TD has been regarded by [[MSN.com]] as Canada's most valuable bank.<ref name="msn">{{cite web| title=Canada's most valuable brands| url=http://money.ca.msn.com/investing/canadas-most-valuable-brands#image=11| date=19 June 2012| author=Jason Buckland| publisher=[[MSN Money]]| accessdate=2013-03-15}}</ref> |
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==Overview== |
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TD Canada Trust markets itself as having longer hours than any other major bank. Since late 2007, most branches are open 8-6 Monday to Wednesday (some until 8pm), 8-8 Thursday and Friday, and 8-4 on Saturday, with some exceptions for very low-traffic branches. As of February 2011, over 300 branches are open 11-4 on Sundays. All branches are closed most statutory holidays. |
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For 2011, TD Canada Trust won the only two nationally syndicated Customer Satisfaction Studies awards from [[Synovate]]<ref name="synovate">{{cite press release| title=TD is No.1 in Customer Service Excellence among the top 5 banks say customers in 2011 Synovate Survey| url=http://www.newswire.ca/en/story/833211/td-is-no-1-in-customer-service-excellence-among-the-top-5-banks-say-customers-in-2011-synovate-survey| publisher=[[CNW Group|Canada NewsWire]]| date=30 August 2011| accessdate=2013-03-15}}</ref> and [[J.D. Power and Associates]]<ref name="power">{{cite press release| title=2012 Canadian Retail Banking Customer Satisfaction Study| url=http://www.jdpower.com/content/press-release/u3sOSZa/2012-canadian-retail-banking-customer-satisfaction-study.htm| date=19 July 2012| publisher=J D Power and Associates| accessdate=2013-03-15}}</ref> for the seventh consecutive year. TD Canada Trust's parent company, TD Bank Financial Group, was also recognized as one of the "Best Employers" in Canada by Mediacorp Canada Inc., publishers of the annual Canada's Top 100 Employers list.<ref name="top100">{{cite web| title=Canada's Top 100 Employers| url=http://www.canadastop100.com/national/| publisher=Mediacorp Canada, Inc.| date=10 October 2012| accessdate=2013-03-15}}</ref> |
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Tim Hockey is both Group Head, Canadian Banking, TD Bank Financial Group as well as President and CEO of TD Canada Trust.<ref name="bio"/> |
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==History== |
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[[Image:Toronto-Dominion_Bank_TD_Edmonton_3751.jpg|left|thumb|TD Canada Trust branch, [[Edmonton|Edmonton, Alberta]]]] |
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[[Canada Trust]] was formerly an independent company, founded in 1864 as Huron and Erie Savings and Loan Society. The company was acquired by TD Bank in 2000, which adopted the new brand name "TD Bank Financial Group". Canada Trust's retail division was merged with TD's existing retail banking operations over the course of 2000-2001 to collectively form "TD Canada Trust". Canada Trust President and [[CEO]] [[W. Edmund Clark]] was made President and [[Chief Operating Officer|COO]] of TD, and later ascended to President and CEO of TD Bank Financial Group in 2002. |
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==Online Banking== |
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TD Customers are able to do online banking through TD's EasyWeb system. EasyWeb allows users to perform many transactions, manage bills, update personal information, manage investments, and view banking histories. Account management enables users to manage [[cheque|chequing]], [[savings]], and [[credit (finance)|credit]] accounts as well as investments such as [[mutual funds]] and GICs. Banking history is stored up to 18 months online. Customers are also able to order [[cheques]] online through EasyWeb.<ref name="jrank">{{cite web| url= http://encyclopedia.jrank.org/articles/pages/cn5le3wz75/Td-Online-Banking-An-overview-TD-Online-Banking.html| title=TD Online Banking: An Overview of TD Online Banking| publisher=encyclopedia.jrank.org| accessdate=2013-03-15}}</ref> |
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With the automatic payment information, users are able to set an automatic payment to over 5000 different companies. Companies include utility companies, educational tuition, taxes, and [[credit cards]]. TD allows the user to add a number of payees, and automatic payments may be set to the desired time period and amount. Online transfers are also possible such as [[Interac]] email money transfer and foreign exchanges. |
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In 2011, TD Canada Trust launched a mobile banking app for [[iOS]], [[Android_(operating_system)|Android]] and [[BlackBerry]] platforms, allowing clients to perform many of the same transactions that are available through EasyWeb online banking. <ref name="mobile">{{cite web| url= http://www.tdcanadatrust.com/products-services/banking/electronic-banking/mobile/mobile-index.jsp| title=Connect to TD anytime, anywhere| publisher=TD Financial Group| accessdate=2013-03-15}}</ref> |
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In June 2012, TD Canada Trust introduced an enhanced Access Card with the new VISA Debit /Interac Flash Access Card which will allow customers to use it via phone/online and at international merchants through the Visa network. <ref name="accesscard">{{cite web|title=Your New TD Access Card| url=https://www.tdcanadatrust.com/products-services/banking/electronic-banking/access-card/access-card.jsp#what-is-it|publisher=TD Financial Group|accessdate=2013-03-15}}</ref> |
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==Footnotes== |
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{{Reflist}} |
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==See also== |
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*[[TD Canada Trust Tower, Calgary]] |
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==External links== |
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{{commons category|TD Canada Trust}} |
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*[http://www.tdcanadatrust.com TD Canada Trust] |
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{{Toronto-Dominion Bank}} |
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{{Canadian banks}} |
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{{2008 economic crisis}} |
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{{DEFAULTSORT:Td Canada Trust}} |
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[[Category:Toronto-Dominion Bank]] |
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[[Category:Banks of Canada]] |
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[[Category:Banks established in 2000]] |
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[[Category:Companies based in Toronto]] |
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Revision as of 14:22, 10 October 2013
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