Qualfon: Difference between revisions
Jody Gilliam (talk | contribs) m Updated the Qualfon logo image with the latest company logo |
Jody Gilliam (talk | contribs) m Updated the company's foundation year |
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| name = Qualfon, Inc. |
| name = Qualfon, Inc. |
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| logo = [[File:Qualfon_Company_Logo.jpg|150px|The Qualfon Logo]] |
| logo = [[File:Qualfon_Company_Logo.jpg|150px|The Qualfon Logo]] |
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| foundation = 1995 |
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'''Qualfon, Inc.''' is a global provider of call center, back-office, and business process outsourcing (BPO) services.<ref>[http://www.biznow.gy/2013/09/05/qualfon-to-create-6000-jobs/ BizNow Guyana Business and Finance News OnDemand]</ref> Founded in |
'''Qualfon, Inc.''' is a global provider of call center, back-office, and business process outsourcing (BPO) services.<ref>[http://www.biznow.gy/2013/09/05/qualfon-to-create-6000-jobs/ BizNow Guyana Business and Finance News OnDemand]</ref> Founded in 1995, Qualfon provides outsourcing services including call centers, customer service, customer acquisition and retention, customer on-boarding as well as back-office processing. The company is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, and China. The company mission is: "Be the best BPO. Make people's lives better."<ref>[http://www.qualfon.com/about-qualfon/our-values/ Qualfon Official Website]</ref> |
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In March 2013, Qualfon acquired Data Control Group (DCG),<ref>[http://www.prweb.com/releases/2013/3/prweb10494247.htm PRWeb Online]</ref> which is now Qualfon Data Services Group (DSG), a division of Qualfon that performs back-office processing. |
In March 2013, Qualfon acquired Data Control Group (DCG),<ref>[http://www.prweb.com/releases/2013/3/prweb10494247.htm PRWeb Online]</ref> which is now Qualfon Data Services Group (DSG), a division of Qualfon that performs back-office processing. |
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Revision as of 15:18, 5 January 2015
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| Industry | Business Process Outsourcing Telemarketing Call Center Consulting Technical Support Collections Lead Generation Back Office Support |
|---|---|
| Founded | 1995 |
Area served | international clients |
| Services | call centers, BPO and back-office processing |
Number of employees | 10,000 |
| Divisions | Qualfon DSG |
| Website | www.qualfon.com |
Qualfon, Inc. is a global provider of call center, back-office, and business process outsourcing (BPO) services.[1] Founded in 1995, Qualfon provides outsourcing services including call centers, customer service, customer acquisition and retention, customer on-boarding as well as back-office processing. The company is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, and China. The company mission is: "Be the best BPO. Make people's lives better."[2]
In March 2013, Qualfon acquired Data Control Group (DCG),[3] which is now Qualfon Data Services Group (DSG), a division of Qualfon that performs back-office processing.
In May 2014, Qualfon acquired Center Partners,[4] a United States contact center outsourcing company. Center Partners operates as a fully integrated part of Qualfon. The acquisition expanded Qualfon's operations with sales and technical support expertise, 2,500 additional employees, and six contact centers across Idaho, Washington, and Colorado.